3 (Three) Outage in Ilminster, Somerset, England

@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating

Having a fun time with @ThreeUK check out there existing customer offer page. Oh hang on it's blank.

@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!

@ThreeUKSupport So I got in touch, admittedly at 11.10pm, but no one to help.

@ThreeUKSupport I spoke to my branch, then called customer services!

Niche tweet but anyone on @ThreeUK mobile broadband find it just...dies. some time between 7-9 every evening I have to switch to my mobile (also on three). Makes no sense. Would have told @ThreeUKSupport but they never phone back when they promise...

@ThreeUKSupport Hard to say Petey. In the end I only used that for connecting Amazon echo etc, barely had enough juice to stream Netflix after 8pm. Thought the upgrade might help. Strange because my mobile is on 3 and it's fine...

@ThreeUKSupport It seems impossible to ever get through to anyone. I need to discuss my broadband as it doesn't work properly, but there doesn't appear to be any way to speak to someone via the phone line and the web chat is always too busy.

@ThreeUKSupport So asking for date of birth and post code from a random caller that hasn't proven they are Three is fine? I'll speak to OFCOM about that. What about the DD issue? I'm still a tenner out of pocket. And regardless, asking for friends/fsmiky to pay a bill is outrageous.

@ThreeUKSupport Usually 2nd, you tried on the 26th iirc. I've already reported this to my bank who are following the direct debit complaints procedure but have said its your responsibility to refund the £10 bank charge, they won't do it. Either way will never use Three again nor will my gf. 2/2

@ThreeUK @ThreeUKSupport Absolutely furious with your support staff, you think it's fine to call someone and ask for post code & date of birth?! NO! And request I ask friends & family to pay my bill?! NO! & changing DD date without telling me so I get £10 bank charge!? NO!

Got to laugh at @ThreeUK increasing my contract cost by the retail price index .... Think that's going to go down really well with alot of your customers at this time...

@ThreeUKSupport If i try to cancel, its trying to charge me 60 quid... If i try and switch it refuses to let me use a monthly rolling sim

@ThreeUKSupport It’s the GU4 area using an iPhone XS. It’s still really slow when not on WiFi.

@ThreeUK thanks for the text today advising me that my phone bill going up 2.7%. Timing not great, and it has made me realise that come September I will be terminating my contract. No support for long term customers, get better offers as new customer. #loyalcustomer #nosupport.

@ThreeUK @ThreeUKSupport hi there. I have 'unlimited' minutes yet can't make calls as it says I've reached my monthly limit. I am classed as a key worker and need to be able to make calls. Please help ASAP. Thanks.

@ThreeUK @ThreeUKSupport hi there. I have 'unlimited' minutes yet can't make calls as it says I've reached my monthly limit. I am classed as a key worker and need to be able to make calls. Please help ASAP. Thanks.

@geosoul520 @TerfTiny @JaneParshally @silverrich39 @draykorinee @ThreeUK Radio waves are none ionized , it's the ionized ones that do damage, I suggest you Google it, not disappear down a conspiracy rabbit hole on YouTube

@ThreeUKSupport @ThreeUKSupport hi there. I have 'unlimited' minutes yet can't make calls as it says I've reached my monthly limit. I am classed as a key worker and need to be able to make calls. Please help ASAP. Thanks.

@ThreeUK since February I’ve received terrible connection, service and I’ve tried to contact you guys about this and it has been terrible, nothing has been done. Multiple advisor have put the phone down with no help.

@ThreeUKSupport Looking to change the price plan. No help yet