3 (Three) Outage Report in Highbridge, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Highbridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Highbridge, England
Latest outage, problems and issue reports in Highbridge and nearby locations:
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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diamondd
(@diamondd) reported
from
Berrow, England
@ThreeUK Smarty users (three) have been "experiencing technical issues" for over 24 hours now. Down to under 1mb/sec in TA8 Burnham on sea/Brean area. Any idea when service will be resumed?
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Steve Griffiths
(@stegrif) reported
from
Athelney, England
@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Reece
(@reece_evans) reported
from
Yatton, England
@ThreeUK why’s the network down 😭😭😭😭😭😭😭
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Fran Jones
(@fran_e_jones) reported
@ThreeUKSupport @sushil26 My dad has been trying to check his account since 5pm & has been receiving this message. Shocked it’s been down so long. After being hacked last month and subject to fraud (apparently solved), we want to check the account as he’s been charged £84 for a contract he doesn’t have😭
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Blue Dahlia
(@bluedahlia123) reported
@ThreeUK Is there a problem with your website? Trying to log in but an error message flashes, then you send me a code to log in, which doesn’t work?
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kaneda
(@thatguykaneda) reported
@ThreeUKSupport I've tried using your app to make a complaint twice today. Your reps have disconnected on me twice. How do I make a complaint? There has been maintenance on the mast in bt11 8gb for the last 6 months. I would like credit on my bill please
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Robert the Goose
(@RoberttheGoose1) reported
@ThreeUKSupport Hi peeps. Your call centre staff are lovely. But please stop asking them to upsell at the end of every call. The service is amazing. But they don't have to do it. I've been with you guys for 4 years and the service is part of the reason why.
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Michael
(@Michael68039389) reported
@fran_e_jones @ThreeUKSupport @sushil26 My account also got hacked I tried contacting the support team but they were not replying until I got referred to JAKETOOLS on Instagram. They were fast and efficient
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Arcticyuki
(@ArcticYuki) reported
@ThreeUKSupport **** you wait until i am out of contract to so you dont have to replace a faulty router after me asking for months
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Chris Sheath
(@chrissheath) reported
@MichelleOwenWi1 @ThreeUK to be fair to three I think this may be the way you had aggressively approached it. I had issues with something similar and network faults and was given 3 months free line rental. Whereever the error lay it wasnt with the person you were on the phone to. pays to be polite...
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Anthony Fisher
(@TonyF2018) reported
@ThreeUKSupport When are the issues in CW1 likely to be sorted? Signal and data throughput almost non existent, this has been going for too long now. A daily apology text does not fix the issues.
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mercy/kairi
(@cyrodilicbrandy) reported
@ThreeUKSupport No, because the service kept getting cut ].
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Matthew
(@MattHealey22) reported
@MartinSLewis Three Network @ThreeUK are attempting to charge a £450 fee for a device that was cancelled within the 14 day return policy. It was cut from service, and been sent back, but they are demanding I pay for the full year contract despite using it for two weeks. @WhichUK