3 (Three) Outage Report in Highbridge, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Highbridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Highbridge, England
Latest outage, problems and issue reports in Highbridge and nearby locations:
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Steve Griffiths
(@stegrif) reported
from
Athelney, England
@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Reece
(@reece_evans) reported
from
Yatton, England
@ThreeUK why’s the network down 😭😭😭😭😭😭😭
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diamondd
(@diamondd) reported
from
Berrow, England
@ThreeUK Smarty users (three) have been "experiencing technical issues" for over 24 hours now. Down to under 1mb/sec in TA8 Burnham on sea/Brean area. Any idea when service will be resumed?
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shell Barrett
(@Shell_Barrett) reported
@ThreeUKSupport new customer who has received nothing but terrible customer service and now a bill for £70 instead of £59?!
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Sarah Maloney
(@sarah_maloney87) reported
@ThreeUKSupport I responded to your question & no one has got back to me. I have sent a further tweet & a DM too. Your question was asking whats wrong & why am I considering leaving after so long. This contributes. For people unable to phone it is very difficult to get help 😔
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Justinas
(@Justinas370) reported
@kels80 @ThreeUKSupport @kels80 Did they solve your problem? I contacted again and they said they fixed it now.. but only two weeks have passed!!! and they are charging me again full price. I don't know what to do, their custumer service is not existed!
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ANDREW LAYBOURN
(@joekate) reported
@ThreeUKSupport Already done this last time you told me to. Let’s face it, the service is rubbish. How can download be . 26 and upload 19. 4 months this has been going on and phone 4g isn’t much better 😡
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Sarah.py 🐍
(@PythonSarah) reported
@ThreeUKSupport You guys have tried to charge me an upgrade fee even though I haven't upgraded. I cancelled the direct debit now you're threatening to cut my service. Spoke to 6 people over a week and I'm still no closer to sorting this out. It's getting silly now.
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SonPFinn
(@SonPFinn1) reported
Down again @ThreeUK @Ofcom
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Karen is Correct
(@GetMeAManager) reported
@bella_EB @ThreeUKSupport What makes you think the manager isn't going to lie to you? And from what you're saying, you must be a business customer? If not, don't mention your business.
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Mark M
(@DrunkRes) reported
@ThreeUKSupport can't change my password. it keeps giving me an my3auth.text.generic.error it also keeps giving me an error when using the password i already have.. help?
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Lucy
(@Fidcon) reported
@ThreeUKSupport Pete, I have tried numerous times to call 333 and I have also used your chat. Useless. They also insist on asking for my personal data and my password details for security. What is the point of a password if you still have to give personal details over an unsecure network????
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Katy
(@katyjanev_) reported
@ThreeUKSupport when’s the network coming back on in Leeds cos it’s been down a week now