3 (Three) Outage Report in Highbridge, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Highbridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Highbridge, England
Latest outage, problems and issue reports in Highbridge and nearby locations:
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Steve Griffiths
(@stegrif) reported
from
Athelney, England
@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Reece
(@reece_evans) reported
from
Yatton, England
@ThreeUK why’s the network down 😭😭😭😭😭😭😭
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Redfern
(@KarenRedfern2) reported
@ThreeUKSupport But as a pre October 21 customer, I continued to benefit from the original Go Roam. My objection is I specifically asked if it would continue the same if I took one of the upgrades you were promoting and you said yes! Blatantly incorrect.
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Mohammed Mateen
(@Mateen2112) reported
Lost my phone on 04 November 2022. Now because of problem in sending activity report to my mail by three team. @Squaretrade insurance has rejected my claim. Till I have received my activity report they have rejected my claim. @ThreeUK
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Lee Williams
(@Leedeanwilliams) reported
@ThreeUK been trying for hour to report my sons misusing phone - incredibly can’t seem to do this - and every time your automated system says ‘sorry try again bye’ - this is terrible service
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Mohammed Mateen
(@Mateen2112) reported
Lost my phone on 04 November 2022. Now because of problem in sending activity report to my mail by three team. @Squaretrade insurance has rejected my claim. Till I have received my activity report they have rejected my claim. @ThreeUK :-2/3
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Dafydd
(@dafydd_y) reported
@ThreeUKSupport If your customer service team resolved my issue earlier today then why are your collections team still phoning me? I'm guessing not to wish me a great weekend.
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RJ
(@RhiannaJxmes) reported
@ThreeUK my data roaming passport isn’t working and I can’t get hold of one of your customer service assistants.
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Karen Redfern
(@KarenRedfern2) reported
@ThreeUK Just spent precious holiday on a live chat regarding a complaint. I am a long-standing customer who switched to you originally because of Go Roam. You have just pushed me into an ‘upgrade’ which is no such thing as Go Roam is now an extra and expensive option.
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Craig
(@daggercraig82) reported
@ThreeUK is your website not working won’t let me pay my bill
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Chef In the big smoke
(@ChefInthebigsm1) reported
@ThreeUK why is your coverage so ****!!!! I’m in central london, 1 bar of 4g!! CENTRAL LONDON!!!!!!
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DJ Fridge UK
(@djfridge) reported
@ThreeUK my 3 home broadband is so slow for months now, every time I phone 3 they keep saying it will be fixed in a week, waste of time contacting 3 am cutting it off load of ****