3 (Three) Outage Report in Highbridge, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Highbridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Highbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Highbridge, England
Latest outage, problems and issue reports in Highbridge and nearby locations:
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Steve Griffiths
(@stegrif) reported
from
Athelney, England
@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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Reece
(@reece_evans) reported
from
Yatton, England
@ThreeUK why’s the network down 😭😭😭😭😭😭😭
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jix.eth🦇🔊
(@jixsaa) reported
@ThreeUK Your service doesn’t work anywhere! Three is not fit for purpose
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M H Oftadeh
(@MoOftadeh) reported
@ThreeUK Your Data Passport site redirects to your home page. Is this a known issue? Can you please confirm when it’ll be fixed?
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Rob White
(@_RobW_) reported
@ThreeUKSupport what's happening with 5g broadband in Tooting? It's been terrible inthe past few weeks and today its unusable. Status page says you're working on a mast nearby but that's been going on for weeks. Will have to cancel if there's no improvement soon
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Amnesiasz
(@_Amnesiasz) reported
What is going on with your network? I'm barely getting one bar of signal and my Internet keeps dropping never had any issues prior hell even 5g was working fine I'm in NE29 8NU can you explain yourself? @ThreeUK @ThreeUKSupport
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Mark Drabble
(@markdrabble) reported
@ThreeUKSupport Not a lot of options left for me as customer complaints didnt bother reading notes before contacting me and avoided answering my questions - so after 14 yrs of being a Three customer I feel let down and kicked to side and ignored! #poorcustomerservice
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smudger
(@smudger__) reported
@ThreeUKSupport Are you sure it’s an upgrade, that is actively being worked on, or is it broken - and nobody has gone to fix it over Easter? Because prior to Wednesday we were getting 5G speeds and now we are getting nothing. Doesn’t feel like an upgrade at all.
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Amnesiasz
(@_Amnesiasz) reported
@ThreeUKSupport It's been going on over a week and my settings haven't been changed since I got my phone like I said I've never had any issues until now
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James A
(@jamesarcherrr) reported
I haven’t been able to get any signal today at all in Cornwall? Can you help please @ThreeUKSupport
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حاتم المدني Hatim Elmadani
(@HatimElmadani) reported
@ThreeUKSupport Yes without paying your unfair penalty, and you could at least return to me about they many outstanding complaints than the usual sweet answers for the public deception here when I raise this issue loudly several times
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
Just moved to a new flat, @ThreeUK signal is extremely bad i bought a new Vodafone contract and used it a hotspot