3 (Three) Outage Report in Hatch End, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hatch End, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hatch End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hatch End, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Barnet, Kensington, City of Westminster, Southall, Muswell Hill, Hammersmith, Ealing, Fulham, Islington, Hounslow, Paddington, Hampstead, Wembley and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Barnet |
Internet | |
| Barnet |
Internet | |
| Kensington |
Phone | |
| City of Westminster |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hatch End, England
Latest outage, problems and issue reports in Hatch End and nearby locations:
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Himanshu H Patel
(@HimanshuPatel81) reported
from
Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Sarah 🧡
(@MissusWebb) reported
from
Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Miriam
(@MiriNakhla) reported
Why is @ThreeUK & @ThreeUKSupport unsupportive?! They really lack flexibility and empathy. Horrified that they’re customer services team won’t let me walk them through the incident!
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BMac
(@Yon_tweeter) reported
@ThreeUKSupport FK2 0XW, the signal has been so poor over the past 2 weeks. Keeps coming and going.
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Aled Bartholomew
(@al3d) reported
@ThreeUKSupport I'm less than 300m away from your 5G mast with direct line of sight. The speeds are slow, but if the connection isn't dropped the lag for almost every connection is upwards of 5000ms - frankly unacceptable. I've cancelled the contract. Won't be returning until it's properly fixed
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Lena Mckoy
(@lenaCarmen) reported
@ThreeUK your customer service is unbelievably poor!!!!!
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Andrew Falconer 💙 #FundtheBBC #FundtheNHS
(@agfalconer) reported
@ThreeUK we have planned network outage. I cannot do any work. I've had to leave the area to send this. Can you confirm you'll cover cost of temporary SIM from another provider?
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Vitor
(@HSkilgannon) reported
@ThreeUKSupport No one knows what they are doing at Three, and I was asked by Three UK to commit fraud by supplying my neighbors address for a credit check (which I refused!). I'm sorry but this is terrible service
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John Owens
(@JohnOwens86) reported
@ThreeUKSupport hi there I am based in se15 3tq. We have had good 5g service for the 2 months but the last few days have been very bad. Can you let us know why, and when it night improve? Thanks
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King (DeDeDe)
(@FlappyBerk) reported
@ThreeUKSupport Your network check page doesn't say an issue is in the area. I managed to call 333 using WiFi calling, spoke to someone then heard a mobile ringing on his end and he hung up (I guess his personal call was more important then helping me). Can you set up a live chat please?
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vanessa tooth
(@vanessatooth1) reported
@ThreeUKSupport Nothing posted, was advised it would be emailed within 4 hrs. I've called 5 times over 2 weeks and every time I'm promised it will be emailed and still nothing... I was made to believe it would come with phone. No further ahead no emailed proof. Can you help?
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Aamer Khan
(@Amz__k) reported
@ThreeUKSupport And still I do not have my phone. I have paid the upfront cost and paid three months towards a contract for a phone I do not have. I wonder how Three will remedy this situation? Do you really care about your customers? Let’s see. Customer for over 10 years.