3 (Three) Outage in Garstang, Lancashire, England

@stevelitchfield @ThreeUK Lucky you. There has never been any mobile data here a few miles out of Preston and probably never will be with it being a council estate. Network operators are not going to invest in an area unless they're going to get some ROI.

@ThreeUKSupport is the app not working ?

@ThreeUK fix yourself ffs

@ThreeUKSupport @SBRoxMan FY1 has been down since last night. 3rd tweet mentioning this.. how can you not spot outages before users have to complain about it, you should be proactively monitoring your network!

@ThreeUKSupport @ThreeUK I've lost all Internet connection since early morning in FY1 area. Checked for maintenance online and shows all good? But no Internet whatsoever. Is there a wider issue as no issues with my account?

@ThreeUKSupport is there issues today.?

@ThreeUK Told you there was an issue @CH_Warrior89

@ThreeUKSupport Trying to find out when my number will switch over, no response from customer services. Beginning to wonder if I've made a mistake swapping networks!

@ThreeUKSupport after initially being impressed by your response to my original tweet it appears that was a false dawn. Very disappointing customer service from both your call centre and via the various DMs. Shame. I’ll be looking to move all of my contracts to a new provider

Contract for @ThreeUK is up in December. Start looking at other networks. Never felt valued and never any incentive to make you stay!

@brilee84 @Apple @ThreeUKSupport Doesn’t say that on there though does it. I’ve used Apple TV for 3 things ever, can’t say I’ve needed any sort of support for that... Tbh I’m not arsed about not getting it, just don’t think they should suggest something they then don’t give.

@elondems @ThreeUK I find the network and prices are as good as anyone else, it’s simply the customer service side that lets them down time and time again.

@elondems @ThreeUK I have to say roaming isn’t an issue with me as I don’t go abroad lol, always best to check these things. If it showed it was included they should have apologised and refunded you any costs...

@ThreeUKSupport Hi, I didn’t give a postcode as it wasn’t just in one small area, it was all across the FY1 3.. area. Seems better the last couple of days. Just an observation, when your service isn’t very good, probably not wise to criticise your customers questions.

@ThreeUKSupport the phone signal in central Blackpool is shocking today, every few minutes I am losing the ability to access the internet for it. Any particular reason or just another sign of your shambolic service?

@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue

@ThreeUKSupport @SkyHelpTeam right you pair of jokers. Please explain to me why I spend nearly £300 pounds a month to have an exceptionally poor internet on both my devices and my mobile data. I’m seriously getting pissed off with this. Sort your **** out in my area Ffs

@ThreeUKSupport Thanks, that doesn’t help at all but I don’t care, just like Three don’t.

@ThreeUKSupport @prene73 I’ve been cut off 3 times waited a total of three hours, they can take the money quickly but when you need help it’s a different matter. No excuse for cutting customers off.

@ThreeUK happy to take your money, not so happy to resolve any issues.

@ThreeUKSupport hi, I am already a customer but want to change my sim plan and keep my number, how do I do this online please?

@ThreeUKSupport Hi, I would like to join again but the link does not work. I experienced some issues.

@ThreeUKSupport my WiFi and network hasn't been working properly. Why is it?

@ThreeUK 3 days my WiFi and network hasnt worked properly. Why is that?

Three days of no 5G signal from @ThreeUK at home and then it randomly comes back. Router may need to be replaced with one with an external antenna.

@ThreeUKSupport website down, tried over and over to top up PAYG but just hangs or get server down message.

@ThreeUKSupport Am I able to make an enquiry here? :) I was wondering if I am able to check signal strengths, and quality of an area, as I am interested in purchasing a 4G broadband hub.

@ThreeUKSupport Website and app terribly slow

@Samphil95 @ThreeUK My phones with them not broadband but honestly always been great service so yeah hope they sort you mate

@PJ82PJ @ThreeUK Honestly, been with EE for 9 years and thought i’d try them for broadband and i’ve already been lied to on two ocassions in a matter of hours, interrupted on the phone, still no resolution it’s shocking! Cheers Paul hopefully they sort it