3 (Three) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Aberdare and Tonypandy.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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jrdn 🏴
(@jrdnphp) reported
from
Cardiff, Wales
@ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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AR
(@itzonlymee) reported
from
Bridgend, Wales
Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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hi i’m matthew
(@matthewthowells) reported
from
Cardiff, Wales
@ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍
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Ade
(@Bubwal) reported
from
Cardiff, Wales
Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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precious ✨
(@preciousife_) reported
For someone that rarely tweets, the fact that I’m tweeting this shows that I’m actually angry right now. @ThreeUK @ThreeUKSupport your customer service is so horrendously atrocious, it’s unbelievable
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Ruby Sidhu
(@rubykaur111) reported
@ThreeUK @ThreeUKSupport absolutely poor customer service. I answered all the security questions my name, date of birth and address. I TOLD HIM I DONT REMEMBER THE SECURITY PASSWORD. I said I can confirm my identity in another way because I need to fix my phone signal urgently!!
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precious ✨
(@preciousife_) reported
ALL THREE TIMES. Three separate employees, three separate calls today. Are you actually joking? @ThreeUK @ThreeUKSupport this needs to be sorted right now because I’ve dealt with too many rude employees to take it lightly anymore. This has been going on since September!
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Northwest Health and Fitness
(@FitDean) reported
@ThreeUKSupport You allowed someone to cancel my contract, leaving me with no service for over 2 weeks. I have now cancelled my contract with you due to 5 months of problems and overpayments being taken. You still owe me money because of this.
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precious ✨
(@preciousife_) reported
@ThreeUKSupport And this is all after an employee in the cancellation department failed to cancel my contract when I called on the 21 Sep 2020. Then after 2 months when the contract was cancelled, another employee delayed the cancellation for another 10 days increasing the final payment due
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precious ✨
(@preciousife_) reported
@ThreeUKSupport I’ve literally explained everything in this thread. I also explained it three separate times to three different employees in your billing department, who all did not help and, under the guides of putting me on hold, cut the phone on me.
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Amy
(@HelloKilty) reported
@ThreeUKSupport I can’t get through on the phone. It still says “I missed a call and if we need to get back in touch with you we will” but I want to speak to someone to sort this refund. Can you please help?!
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Jessica Corsi
(@JessicaCorsi6) reported
@ThreeUKSupport when do you expect full service back in the BN5 postcode? No signal means no Wi-Fi means can’t connect computer so can’t work. Already 5 days of this.
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ThirstyBaby
(@HalloweenBaeb) reported
@ThreeUK @ThreeUKSupport hi i have a question and i can't find any help on the website
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Ryan Anderson
(@ryanstanley22) reported
@ThreeUKSupport Well how do I know that? You ask for personal details like date of birth and post code but don’t have any way of confirming I’m speaking three? You ask the customer to verify yet your the one making the call? If that’s the number on the account then it’s likely it’s that person