3 (Three)

3 (Three) Outage Report in Ferndale, Rhondda Cynon Taf, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 11/26/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Caerphilly and Cardiff.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Internet
United KingdomPorth Internet

Community Discussion

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3 (Three) Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ajithnightwing Aj (@ajithnightwing) reported

    @ThreeUKSupport can tell me if there any issues in ickenham, UB10? I have had awful signal for a week now!

  • mohammed__usman Mohammed Usman (@mohammed__usman) reported

    @johnthecyclist @thedavidpage @ThreeUK Not surprised, customer service seems to have gone down the past in the last year or 2

  • mohammed__usman Mohammed Usman (@mohammed__usman) reported

    @HoverShutterbug @ThreeUK Not surprised, customer service seems to have gone down the past in the last year or 2

  • AliHom Ali Homayouni (@AliHom) reported

    @ThreeUKSupport no 4g or 5g mobile broadband in NW8. Reported it but website saying no issue. Rebooted router a couple of time and changed its location too.

  • grazaam Graham Irving (@grazaam) reported

    @ThreeUKSupport I am considering getting an Apple Watch. I like the idea of a cellular series 6, but Three currently doesn't support it. Is this likely to change any time soon?

  • bev28542155 bev (@bev28542155) reported

    @ThreeUKSupport Yes and same situation today. What is the problem?

  • Mellie_Worlds Mellie (@Mellie_Worlds) reported

    @ThreeUK 3 is offering an £20 unlimited package but as an existing customer in my app it says £16 sim only same deal for me . So I call them because my old contract is over but they won’t give me the £16 deal they promised. About to lose a long time customer over £4 #shameful

  • SeanToman2 Sean Toman (@SeanToman2) reported

    @ThreeUKSupport We haven’t misunderstood, a member of your technical support team said that she could swap her phone for an iPhone that is more per month. The fact it took 6 hours on the phone of your team telling her she could change and then back tracking is disgraceful.

  • The_Lazzer The Dr Lazzer (@The_Lazzer) reported

    @SkyUK @ThreeUK wow both my phone and internet down today! Way to go keeping British industry working from home in a pandemic #thirdworld #internet #mobilephone

  • Francisk91 iamfrancis (@Francisk91) reported

    @ThreeUKSupport Not to mention the countless tweets I can see you tagged in where people have complained of sim cards not delivered WEEKS after beginning contracts - yet you refused to acknowledge the issue.