3 (Three) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (50%)
-
Phone (21%)
-
Total Blackout (19%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Aberdare, Tonypandy and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
-
Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
-
Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
-
Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
-
Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
-
Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
-
abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
-
Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
-
Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
-
Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
-
Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
-
jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
-
Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
-
drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
-
RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
dan Pad
(@danPad6) reported
@Miguel021291 @ThreeUKSupport It’s been like this for over 24hrs, three won’t admit they have an issue. They have no idea how long it’ll take to fix. Netflix works fine on other providers
-
David Allen🏴
(@DaveFitness1) reported
@danPad6 @ThreeUKSupport Yeah I was going to get vpn but because the App Store isn’t working I can’t . Paying for a services We arnt getting . Very bad as no communication has been sent out to customers
-
Lu
(@LuSchmoo) reported
@XxrossdxX @ThreeUKSupport Oh, sorry to hear that, at least you know they’re working on it, right? I’m afraid there’s still no timeframe as it sounds like a really complex issue.
-
Danny Cowan Voiceover
(@DannyCowanVO) reported
@ThreeUKSupport Will do ... Hopefully I'll have enough signal
-
Gaby
(@gabygeorge_) reported
@ThreeUKSupport I’ve done that multiple times, my wifi is through you too so it’s not much help…
-
Lu
(@LuSchmoo) reported
@ThreeUKSupport @ThisIsSamMorgan Hello, it seems like you’ve just copied and pasted the same thing from one response and are using it in the rest of them about this issue. Is this the case? I’m not trying to be mean, I’m just asking.
-
Ben
(@Ben_Chels) reported
@ThreeUKSupport I have still not heard any more in regards this issue. Can you please give me an understanding when my IP address will be able to use all the services I pay for?
-
Andy Riley
(@SpandauBeret) reported
@ThreeUKSupport Netflix down here too, plus 4G coverage has been really patchy since the start of the year. Issues already logged on the helpline but not fixed.
-
Lu
(@LuSchmoo) reported
@XxrossdxX @ThreeUKSupport Hello, it doesn’t sound like it based on all the responses they’ve sent since the issue happened, it looks like they’ve just copied and pasted everything. However, my Instagram app is working on my iPhone, but it could be different for you of course.
-
Raz
(@razza_bezza) reported
@ThreeUKSupport @ellieeggleston Three network has gone to **** recently! Signal really poor and now Apple Music isn’t working for me! Upgrade soon and unless this gets sorted sharpish I won’t be upgrading with @ThreeUK