3 (Three) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Aberdare, Tonypandy, Pentre and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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jrdn 🏴
(@jrdnphp) reported
from
Cardiff, Wales
@ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Ade
(@Bubwal) reported
from
Cardiff, Wales
Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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AR
(@itzonlymee) reported
from
Bridgend, Wales
Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
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hi i’m matthew
(@matthewthowells) reported
from
Cardiff, Wales
@ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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вeтнαn
(@bethjx_) reported
from
Pontypridd, Wales
@ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Thomas Polk
(@DylanThomasPolk) reported
@brienwulff @CFCDaily @CFCInAmerica Any talk of who our next sponsor will be? We’ve all bought the threeuk sponsor jerseys but damn I miss how clean Samsung looked.
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Andrew Jackson-Parr
(@andyjp81) reported
@ThreeUKSupport Phone Due to arrive 21st December, didnt arrive, spoke to a support said there was an error in system due again yesterday, didnt arrive, monthly cost has increased already and account shows the new device as being the one for the account and still no new phone.
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Kandish Mohammadi
(@Kandish28082631) reported
@ThreeUK @ThreeUKSupport Why nobody is responsible??? We don’t access to the phone internet!!! Imagine, no access to internet in the Uk!!! Why? I am student I need the internet. I will cancel my deal with Three
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Simone Donnelly
(@SimoneDonnelly) reported
@ThreeUKSupport So you can tell me nothing more than you're working on it!!! Oh and then try and pass me on to you sales team to sell me something else??? No thanks! You have until Friday or I'm cancelling my DD. And you can take me to court because you're failing to provide a working network!
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Aiden 🏴
(@AidenEvo) reported
@ThreeUK have owed me money for over a month. They have promised it into my bank twice and I’ve never received. This has been ongoing and I have to email the ombudsman later
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DeFiKash.eth
(@DeFiKash) reported
.@ThreeUKSupport i'm having issues with your phone staff & online chat people I am abroad, lost my UK Three sim, require new sim to be sent to my billing address but have forgotten my special security word How do we fix this? Or should I cancel my direct debit?
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Jummyolajumoke1
(@MORENIKEOLA) reported
@ThreeUKSupport A fraudulent display. I signed an online contract last year to have a 5G connection on a SIM only contract. I have conned by your staff. It's still a 4G. One of your agents even told me that my login was false when I was actually chatting from my login.
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Sam Williams
(@wills_bear) reported
Big mistake to ditch landline & use same provider for mobile phone & mobile broadband. When it goes down I lose everything! @ThreeUK been having intermittent problems in my area for few days. Very frustrating as yesterday @ThreeUKSupport wouldn’t accept problem with their network
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Steven Spray
(@stevenspray) reported
@ThreeUKSupport Hi Joe, I’ve been there. They can’t help and tell me there’s nothing to be done. They’re keen to point out that the 100 I’m getting is “more than adequate” for any of my needs and that I’m still within my cancellation date. I don’t want to cancel btw
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Andrew
(@Andywalker1985) reported
@Shaunjenks @ThreeUKSupport Didn’t think you would get that speed with three. The last time I used them they was terrible, might have to give them another go