3 (Three) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Pentre, Aberdare and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Wi-fi | |
| Pentre |
Internet | |
| Aberdare |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Olly
(@Olly97531) reported
@ThreeUKSupport I need to know how much longer as I must tell my boss. If this goes on much longer, I am going to get sacked. The reduced service you have provided (when it works at all) is less than 1mbs. It takes ages just to send an email and Zoom/Teams is impossible.
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Olly
(@Olly97531) reported
@ThreeUKSupport 3 are a waste of time and space. Over 10 years loyalty and 4 contracts and they treat customers with utter contempt. Wasting 4 days leave means I now spend 4 days less with my kids in the summer. Thanks for that 3, very much appreciated.
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Logan ○●●
(@Logan_iso) reported
@ThreeUKSupport I was advised to text for a code and have tried over the last day. I’m still getting errors, but support mentioned that there was an issue with my account which could be escalating the issue and that they may have to manually intervene regarding the PAC code.
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THE_North_remembers
(@7Dcms) reported
@ThreeUKSupport Congestion?..I was told there is a problem with the mast in my area...had this issue since I have moved a week ago, never had any problems at previous address..I also have the three plug in router..not getting any 5G connection..downloads/speed terrible..I game on XBOX series S.
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PTD
(@PC_Mechanic) reported
@ThreeUKSupport Is there an issue with your staff at the moment ? Used online chat to find out when a specific model would be available First reply via email was "why am I receiving this " Second was a brief, bored "dont now we haven't been updated yet " Sort it out !
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Hollie
(@HollieMidgley) reported
@ThreeUKSupport I’m not with 3 network hence why I was a bit confused as to why I was getting calls. Thanks though
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Sam Williams
(@wills_bear) reported
@ThreeUKSupport After 2 weeks+ of being unable to stream off my tv through my three 4G Huawei router I have managed to fix it myself! A simple change to the router APN setting has rectified everything. Why doesn’t your technical support team have knowledge of this?!
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T
(@T56173664) reported
@ThreeUK who do we contact to stop the harrassment by Three when we have chosen to leave your network? Non stop calls for a week and even when tell telesales people to stop calling they call again! Maybe should offer cheap deals before we leave in future not harrass after.
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Logan ○●●
(@Logan_iso) reported
@ThreeUKSupport Hi, I’m still having the same issues despite the chat yesterday.
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drea
(@al_17x) reported
@ThreeUKSupport won’t let me buy a data passport but you’ve charged me £45 for using my data to try and get one?? Can someone help