3 (Three) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Pontypridd, Cardiff, Tonypandy and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David Lopez
(@PioF1) reported
from
Leighton Buzzard, England
@ThreeUK I've been experiencing problems with the Internet connection on my mobile phone for the last few weeks. Through WIFI, everything works fine and if I am active the DATA of my Spanish E-Sim as well, so I know the problem is with you guys. Could you help me to sort it out?
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Dan Jones 🇪🇺
(@DanJones34) reported
I would like to update my sim only 12GB plan with @ThreeUK but why am I offered £12 per month on the app but for a new customer its £10 per month?
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Kris
(@Kris50930426) reported
@Becky44418737 @ThreeUK That’s Terrible. Going by your upload speed, the download speed should be 30mbps
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Orange Juice in London
(@OJinLDN) reported
@ThreeUK have actually got the worst signal out of all the providers I've been with. I may have to buy myself out of this contract 🙄
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Brad Marriott
(@bradmarriott10) reported
@ThreeUKSupport is there a problem with your network? I pay £50 a month for unlimited data and nothing loads on 4G unless I turn my phone on and off several times. So frustrating
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Will Phillips
(@Monkiflops) reported
@ThreeUKSupport Thanks, that is all about blocking. I want to report the number (I've looked it up, it is a number on your network), so they can be shut down (the number).
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ً
(@JamzLndon) reported
@ThreeUKSupport Even with full signal everything is slow, explain yourselves
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Becky Tavendale
(@Becky44418737) reported
@MonaTheLissa777 @ThreeUKSupport To mug you off, instead of taking responsibility for a service they are unable to provide but will still take your money
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Laurence Josephson
(@lij1987) reported
@antjo1987 @ThreeUK I left because I stopped getting service at my apartment, remember. Took many many phone calls for them to let me leave my contract early. I find PlusNet (who uses EE) has great signal. I get reception throughout the hospital, which I never used to. Not sure what's best there.
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Will Phillips
(@Monkiflops) reported
@ThreeUKSupport Thanks. It is more that I want to report the number (I've looked it up, it is a number on your network), so they can be shut down (the number).