3 (Three) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Pentre, Aberdare and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Pentre |
Internet | |
| Aberdare |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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вeтнαn
(@bethjx_) reported
from
Pontypridd, Wales
@ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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hi i’m matthew
(@matthewthowells) reported
from
Cardiff, Wales
@ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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jrdn 🏴
(@jrdnphp) reported
from
Cardiff, Wales
@ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Ade
(@Bubwal) reported
from
Cardiff, Wales
Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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AR
(@itzonlymee) reported
from
Bridgend, Wales
Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Emma Brown
(@DrEmmaLBrown) reported
@ThreeUKSupport Your amazing customer service people have sorted this out for me 😭 That’ll teach me to read the paperwork more thoroughly next time
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Aidan Willoughby
(@AidannEdwardss_) reported
@ThreeUKSupport I'm trying to upgrade my phone via the three app. Now it says next day delivery, but when I go to finish up, it says he 25th of June for delivery. My current phone is broke, so I can't wait that long. Help.
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J
(@JoCalH) reported
@ThreeUKSupport I am the account holder that is the problem! I have paid the bill. The first name is the only thing that needs changing. I can’t get ex husband to contact. It isn’t his account - he has refused. Also not giving him my passwords to my accounts to be able to speak to people!
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JarmansGarden
(@GardenJarmans) reported
@ThreeUKSupport Hello @ThreeUKSupport , never noticed your reply sorry. To clarify I have no problems with your network. I have chosen to join your network after leaving Vodafone. The fact you did reply to me - automated or not - I find reassuring.
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OhDearMoshe
(@OhDearMoshe) reported
@ThreeUKSupport why have you disabled login on tfl wifi when the wifi that it’s now supposed to auto connect to instead doesn’t appear to be present in all the stations?
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OhDearMoshe
(@OhDearMoshe) reported
@ThreeUKSupport It seems to be most. Traveling south from Waterloo yesterday. Three wifi was available at either Kennington or nine elms, but none of the others. Similarly going from oval to tcr to Liverpool Street the other day same issue
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J
(@JoCalH) reported
@ThreeUKSupport whilst I appreciate staff have to follow policies, when someone can’t phone, don’t keep repeating that they have to phone to solve the issue and not offer any other solutions and even prevent cancellation!
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Dina Jacobs 👄
(@Dina_Jacobs) reported
@ThreeUK terrible signal always, spell customers names wrong and then make you send untold messages to some random team to change because they won’t do it on the phone but no one replies
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J
(@JoCalH) reported
@ThreeUKSupport That’s the issue… the phoning! Is there no other way to do it other than a phone call. Unable to phone and speak in person.
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Roger Nash
(@rwnash) reported
@claw0101 @ThreeUK 4G network is completely oversubscribed even where network strength is good. If you go somewhere where 3 usage is low like Hereford it screams. Their 5G is the way forward.