3 (Three) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Caerphilly and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Porth |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JR
(@jaker1602) reported
@ThreeUK @ThreeUKSupport worst network provider in the UK. Don't go near them
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dean jones 🇬🇧
(@Bakedbe51247544) reported
@ThreeUK Can’t log into app without the one time pass code … problem is I’m out and about and the 3 sim is in the house which receives the code …. So annoying !
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Meii
(@QumeiiMeii) reported
@ThreeUK hi, this no service issue is still going on, I even ordered a new sim. Still nothing. Can someone please get in contact to try to figure this out?
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Adam Birkinshaw-Bird
(@AdamBirdinshaw) reported
@ThreeUKSupport Hi, I’m currently in France and I’ve realised I don’t have Data Roaming set up, it says to call 333 but because I haven’t got it set up, I can’t call out, or log into my account as two factor authentication wants to send a text which I can’t receive. Can you help?
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ThreeUKSupport
(@ThreeUKSupport) reported
@Pixie89sa We definitely don't want to prolong this, I promise all the questions I'm asking are working towards a resolution. It looks like you're following @threeuk, rather than @threeuksupport, this seems to be the issue. If you could do that, I'd be very grateful -Joe
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Lew'
(@ItsCanavan) reported
@ThreeUKSupport Data issues in HU8 9ES. - My Broadband keeps dropping
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Blue Dahlia
(@bluedahlia123) reported
@ThreeUK 1/2 Hi I was fraudulently sold a contract and evidence is on the telephone call which I purposely asked the adviser to confirm the terms. I can only get through to India who closed the complaint without listening to the call.
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Sarah Ley
(@Pixie89sa) reported
@ThreeUKSupport And this is for £13.80 which is promised in a letter addressed to Mrs Sarah Ley. What on earth is you company thinking to treat a customer this way?
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Sarah Ley
(@Pixie89sa) reported
@ThreeUKSupport This has all been the most horrible experience and it’s been going on since the end of November. I haven’t had to resort to Twitter with any other company.
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Meii
(@QumeiiMeii) reported
@ThreeUKSupport I was able to and sadly chat couldn’t help either. I tried all the suggestions and got no results. I really think at this point you’ve mistakenly deactivated my sim or something.