3 (Three) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (36%)
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Phone (13%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Cardiff and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Porth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Toks
(@MrToks1) reported
…current broadband provider as we cancelled when we placed our order with @ThreeUK. @ThreeUKSupport offered no solutions, telling us to either wait (indefinitely) for stocks to return or try to cancel and re-order, so ANOTHER credit check with NO guarantee to receiving the…
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Laz
(@vLazurus) reported
@ThreeUKSupport Im using the website because everytime I try log in the app it crashes every single time without fail. And I just tried to put in my password and it didn't work still
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David Kaufmann
(@Blueribble) reported
@ThreeUKSupport Unfortunately, none of you seem to be much help at all.
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Charlotte Emily 🏳️⚧️ 🏳️🌈 🏳️⚧️
(@ScaredCharlotte) reported
@ThreeUKSupport Why not just ask for characters 1 and 4 (other numbers are available) of the password? Sending the whole thing means anyone who intercepts that can pretend easily to be me Email is NOT secure, it is not protected, it is a security issue to use email for this.
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REJComp
(@rejcomp) reported
@ThreeUKSupport I thought that might be the case as the upload speeds on 4g are ok but as downloads have been slow for at least a couple of YEARS is there ever likely to be a solution? or am I just best sticking with 3g until 5g reaches and then 4g should become less congested.
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roxie wynter
(@RoxieNO1Baby) reported
@ThreeUK you have sent me a faulty device. I cannot contact you as the buttons do not work to select the correct department, I've had the phone less than a week. Please arrange for someone to contact me ASAP before I cancel my contract and move back to O2. This is ridiculous
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Mike Parr
(@retromikey6) reported
@ThreeUKSupport Do I get some sort of rebate for lack of service during this time, if its going till the 25th that'll be well over a week we've not had a proper service.
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Mr. Toks
(@MrToks1) reported
@ThreeUKSupport Philomena finally did call back with a solution; however complex, it will suffice if it turns out as promised. I can send complaints and/or account number to save myself the time of trying to type it all up.
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Matt
(@_MVTTP20) reported
@ThreeUKSupport experiencing really slow speeds in Leeds City Centre today, quite disappointing really.
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Huw Jones
(@huwjones66) reported
@ThreeUK my friends husband just passed away suddenly, and they have a very new mobile internet contract with you as they ran 2 households temporarily. Now there is only 1 house so he tried to cancel the contract but has been told he cannot. Where’s your humanity & empathy guys?