3 (Three)

3 (Three) Outage Report in Ferndale, Rhondda Cynon Taf, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 11/22/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Caerphilly and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Internet
United KingdomPorth Internet

Community Discussion

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3 (Three) Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mamapanda58 Mihaela Filipescu (@mamapanda58) reported

    @ThreeUKSupport I spent £408 on a broadband service for 24 months not working.

  • 1B9I8X5 👍 (@1B9I8X5) reported

    @ThreeUK what has happened to my signal and network? Been working great for months. Last 3 weeks, signal can't even get 3G, mobile signal is poor no matter where I am, the same with the other 3 users in my house. System says no issues and I can't even get through on the phone.

  • sammy56373846 sammy (@sammy56373846) reported

    @ThreeUKSupport The number showing on my Three account has changed to the number I want to bring over. However, my 02 sim is still working and hasn't lost signal/hasn't shut off. Does that mean the port hasn't been done properly, because my O2 sim should have stopped working?

  • tomwilliams1990 Tom Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tomwilliams1990) reported

    @ThreeUKSupport My mobile Data has been Atrocious for the last 24 Hours Very limited 4G when i see it but more often than not it's H on my signal bar Not in any arrears please advise or i may need to consider my options

  • JordanHutton7 Jordan Hutton (@JordanHutton7) reported

    @ThreeUKSupport is there a service issue in the Newcastle area? As of yesterday I can only seem to get 1 bad of services and it’s not letting me do anything I have to keep connecting to WiFi just to use my phone, could you help with this issue?

  • mrtomd94 Tom (@mrtomd94) reported

    I’ve had some bad customer service in my time but @ThreeUK is by far the worst. Avoid at all costs.

  • garytbtn Gary T (@garytbtn) reported

    @AndrewHazelden1 @ThreeUK Terrible customer service.

  • WTJC75 LIAM (@WTJC75) reported

    @ThreeUK 5 days ago an agent said a new sim card was being sent. Still sim card. Customer of +8 yrs. Really loosing patience with 3. #poorcustomerservice

  • sarahwoodman17 sarah woodman (@sarahwoodman17) reported

    @ThreeUKSupport We can’t get into the account as we never set it up, so can’t get through security. we have never had an agreement with you so can’t cancel what we don’t have!!! Trying to speak to someone that can help us is impossible!!

  • kianb_ Kian⚽️ (@kianb_) reported

    @ThreeUKSupport Wifi calling works but if I disconnect from the wifi network I just get “no service”