3 (Three) Outage Report in Exmouth, Devon, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Exmouth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Exmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 05: Problems at 3 (Three)
3 (Three) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Exmouth, Devon, England
The most recent 3 (Three) outage reports came from the following cities: Teignmouth, Exeter, Torquay and Newton Abbot.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Total Blackout | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Exmouth, England
Latest outage, problems and issue reports in Exmouth and nearby locations:
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Dan (@deepestdevon) reported from Ottery St. Mary, England
@ThreeUK hi folks what’s the deal with having to re-register every single time I go to check my account on either the app or website? It’s getting ridiculous. The app used to be fine but since the updates it’s just putting me off the entire network - not user friendly
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England
Yo @ThreeUK why is your signal so rubbish in Exeter and why does a call start out fine then turn awful after a couple mins?!
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FredmeisterPNE (@fredmeisterPNE) reported from Borough of Torbay, England
@ThreeUK @ThreeUKSupport Really disappointed with mobile data signal quality over the last week or so. Surprisingly London city centre was poor and around Brixham, SW England poor too.
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Graham Palmer (@gjp12775) reported from Borough of Torbay, England
@ThreeUK how difficult is it leave 3??? An hour on your chat without resolution. Then your cancellation team are inaccessible!! Shocking service!!!
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Rob Kelly (@rkellygb) reported from Borough of Torbay, England
@ThreeUK I have written a complaint/request via direct message to @ThreeUKSupport as there appears to be no other way of contacting you in writing. Please ensure this is responded to by an appropriate representative of your organisation.
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Nicola (@the_nikip) reported from Exeter District, England
@ThreeUK what terrible customer service! As if people who have lost loved ones in a tragic situation haven’t got enough to deal with! You should be ashamed.
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Vinnie Smith (@P_H_Services81) reported from Exeter District, England
@ThreeUKSupport need a resolution to a problem which I believe is down to you!!! I have 2 contracts with you and 2 current and active direct debits with my bank, one contract hasn’t been charged/debited for almost 6 months and I’m now being harassed by a debt recovery agency.
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Kate (@hideinhennock) reported from Hennock, England
@ThreeUKSupport I signed up for home broadband the router you sent stops anything loading, phones tv etc. Now bought a tp link router and the service keeps dropping is there an outage somewhere I’m in south Devin
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Ashley Jones (@ashisnemo) reported from Countess Wear, England
@mcarhartharris @ThreeUK Have a pair of Anker headphones for running from amazon. Worked first time, relatively cheap and the sound quality is great for the price. Worth a try if the @beatsbydre carry on being a let down.
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Philippa Juliet Meek (@philippajmeek) reported from Borough of Torbay, England
Terrible customer service in @ThreeUK in Torquay branch. For months I’ve been overcharged on my bills due to an admin error, I brought my original contract into the store and not only did the manager refuse to help, but was incredibly rude, made jokes about me, and threatened me
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Nick Ekste (@ekste) reported from Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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Chris w (@Chris14817) reported from Exeter District, England
@EwenRankin @ThreeUK @ThreeUKSupport O2 went down not long ago and Vodafone not long before that. Don’t think you’ll ever find a network where it’ll never happen. And to be fair I’ve not known this with Three before.
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Hugh Coram (@hughcoram) reported from Borough of Torbay, England
@ThreeUKSupport I’ve had loads of problems with the outage that started yesterday, I’d there any timeline for fixing the problem otherwise I will be going to leave #threedown #threesupport
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M Turner Plastering (@MTPlastering) reported from Kingskerswell, England
Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔
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David Millward (@DavidJMillward) reported from Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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David Millward (@DavidJMillward) reported from Exeter District, England
@Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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Danny Whittle (@dannybwhittle) reported from Exeter District, England
@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Hysted (@hhysted) reported
Hey @ThreeUK I’m getting quite a lot of calls from 3 asking if I’m satisfied and to discuss offers! I’m not at @ThreeUK customer anymore and I’ve asked not to be called. Can you sort this or do I need to discuss with your regulator?
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Gareth Harrison (@garethharrison) reported
@VodafoneUK @ThreeUK Dear Vodafone, please sort out the three network. It’s ******* shite!
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Gareth Harrison (@garethharrison) reported
@ThreeUK your network is shite.
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Ash (@AshCooper_1) reported
@ThreeUK what on earth is going on with signal atm absolute shite
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RachT234 (@RachT234) reported
Out of frustration, I called @ThreeUK via Relay UK on 21 June to ask about a refund. I immediately asked to be transferred to billing. The agent ignored my request and spent over 25 minutes speaking at me, not with me. The Relay Assistant even prompted them to slow down. They didn’t.
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GioAdvises (@gio1ace) reported
@ThreeUKSupport what is going on calls are going through but I can’t hear anything nor can I receive any calls your network is so ****
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Richard Green (@Richard79059) reported
@ThreeUK Was told that I didn’t answer my phone for GP call appointment then reception told me that 2 emails was sent, which was not received on my phone , Very poor customer service from Three I checked the three web site , Message read no issues,
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Christopher England 🇬🇧 (@christopher_eng) reported
@ThreeUKSupport My partner's phone has suddenly decided it can't register on the network. She's in Liverpool, L1. Is there a network issue?
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Robert Pullan (@PullanTrustees) reported
@ThreeUK @ThreeUKSupport never had so much intermittent and slow network since the merger closed. Are you fiddling with things? WV1 near the Shell garage.
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Katie-Louise (@bluekatie25) reported
@ThreeUKSupport Hi after being promised a resolution by Friday it has still not been resolved. I have now been told they don’t know how long it will be till it’s sorted. This is not good enough