3 (Three) Outage Report in Exmouth, Devon, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Exmouth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Exmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Exmouth, England
Latest outage, problems and issue reports in Exmouth and nearby locations:
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David Millward (@DavidJMillward) reported from Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport EX7 0PQ is nearest. 4G signal itself is strong, HomeFi WiFi download speed is the issue. I did not speak to Hauwei support, I spoke to Three support. It was Three support told me about the known software issue, but could not say when it would be fixed.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.
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Philippa Juliet Meek (@philippajmeek) reported from Borough of Torbay, England
Terrible customer service in @ThreeUK in Torquay branch. For months I’ve been overcharged on my bills due to an admin error, I brought my original contract into the store and not only did the manager refuse to help, but was incredibly rude, made jokes about me, and threatened me
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport I was not told of any issue prior to calling Three technical support yesterday to complain. As soon as I said I had a HUAWEI HomeFi router, he said “I know exactly what the problem is. All those routers have corrupted software, we are waiting for a fix but don’t know when”.
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David Millward (@DavidJMillward) reported from Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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Danny Whittle (@dannybwhittle) reported from Exeter District, England
@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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David Millward (@DavidJMillward) reported from Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport EX7 0PQ, EX7 0SR. I already gave this here, also reported via support form on three website and also to @ThreeUKSupport phone support. Never got a reply or update from website form as it only has the option to update via text! No good if I don’t have a @ThreeUK mobile is it.
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Chris w (@Chris14817) reported from Exeter District, England
@EwenRankin @ThreeUK @ThreeUKSupport O2 went down not long ago and Vodafone not long before that. Don’t think you’ll ever find a network where it’ll never happen. And to be fair I’ve not known this with Three before.
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David Millward (@DavidJMillward) reported from Exeter District, England
@Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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David Millward (@DavidJMillward) reported from Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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Nick Ekste (@ekste) reported from Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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M Turner Plastering (@MTPlastering) reported from Kingskerswell, England
Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔
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David Millward (@DavidJMillward) reported from Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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Hugh Coram (@hughcoram) reported from Borough of Torbay, England
@ThreeUKSupport I’ve had loads of problems with the outage that started yesterday, I’d there any timeline for fixing the problem otherwise I will be going to leave #threedown #threesupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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redpaperrose.com (@redpaperrosecom) reported
@ThreeUKSupport Hi Kirsty. I was given the option to leave given I was having such low speeds but at no point was it mentioned that three was aware of a long term issue. I'd prefer to stay as i have no feasible alternatives. This isn't an attempt to get out of the contract, but an attempt...
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redpaperrose.com (@redpaperrosecom) reported
@ThreeUKSupport a couple of times they changed/reset settings but as I say, this isn't a device issue, this is a network congestion issue. They'd suggested I set the device to automatic mode for 3g/4g, but i only get 1bmps on 4g and 7mbps on 3g, so i have switched it back to 3g only...
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Jamie Taylor (@jamie_2127) reported from Dunstable, England
@ThreeUK Shame they won’t work on your **** network!
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Scott1984FP (@Scott1984FP) reported
@SmartyMobileUk / @ThreeUk / @ThreeUkSupport , I Can't Activate Adult Services £1 Check With My Credit Cards ,On Several Accounts I Own/Use On Different Smarty Mobile Sim Cards For Spare Smartphones & Sims/Numbers, Please Help, Fix Or Advise , How To Overturn ?. !. :/
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redpaperrose.com (@redpaperrosecom) reported
@ThreeUKSupport ... at trying to encourage more upfront information, honesty, and openness as opposed to trying to make customers think there is an issue specific to them / their hardware / their configuration
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g.s.t.r 2021 (@Gstr2021) reported
@ThreeUKSupport just clicked on 5g/4g on network settings and lost signal reception.
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Coireruadh #FSI 🏴🇪🇺 (@Coireruadh) reported
@ThreeUKSupport I Still experiencing slow speeds in FK21 area. Your Customer Supp said this would be fixed on 5th June. Still no better. Have gone from average 15-20mbps to less than 2mbps! Very disappointed, Contract is up in August will seriously be considering whether to renew
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Anil kumar (@Anilkum89461062) reported
@ThreeUK If you really want a headache just get connect with three customer care helpline for a resolution
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Jamie Murphy (@Microbedoc2) reported
I'm sick of @ThreeUK & @NOWTV your 5G & broadband are respectively awful. I feel like data is being delivered by a blind carrier pigeon with one wing. It's really not ok.
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g.s.t.r 2021 (@Gstr2021) reported
@ThreeUKSupport Any reason why u don't reply my tweet. Also u sent me a dm at 4.14pm I received it at 6.28pm Poor slow Internet