3 (Three) Outage Report in Ebbw Vale, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ebbw Vale, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ebbw Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ebbw Vale, Blaenau Gwent, Wales
The most recent 3 (Three) outage reports came from the following cities: Cwmbran, Aberdare, Pontypool and Risca.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Total Blackout | |
| Aberdare |
Wi-fi | |
| Pontypool |
Internet | |
| Risca |
Internet | |
| Cwmbran |
Internet | |
| Pontypool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ebbw Vale, Wales
Latest outage, problems and issue reports in Ebbw Vale and nearby locations:
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Pritchard
(@markgpritchard) reported
@ThreeUKSupport Hi Chris, The reason I was suspicious is that when I took out my contract, your team seemed really careful in making sure I didn't pay for more data than I needed. I was surprised you're now calling to offer me more data when I never come close to exceeding my allowance
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Ja KeKe Mp
(@JakeKemp85) reported
from
Methil, Scotland
@ThreeUKSupport She was very rude and blunt and wasn’t willing to over any help. She just kept writing “need to call customer service” we feel like cancelling!
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Ray Belheck
(@belheck) reported
@ThreeUKSupport I was told to cancel my direct debit while the cancellation was processed. This has now led to me being in debit to Three. I have now been told I will need to pay a full cancellation fee on top of what I owe, even though it was agreed in March that this fee would be waived.
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The Salfordian 🏴
(@TSalfordian) reported
@ThreeUK Do you support ultra-wideband?
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Mark Webster
(@gstr2022) reported
@ThreeUKSupport , poor network signal in ng9 area , even with a s9 phone. 8 days without a s20 now!!!
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Thomas Evans ♿
(@ThomasEvansAdur) reported
@C2Henry The network provider is @ThreeUK but it is done under Smarty. They are monthly rolling contracts so you can quit or adjust anytime depending on what you need from one month to the next.
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richard bottone
(@richard_bottone) reported
@paiiigerobinson @ThreeUK They’re installing 5G and there’s a temporary tower up atm. Thank you for contacting Three, is there anything else I can help you with Paige?
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Emina
(@Emina_Co) reported
@ThreeUKSupport Yes, they did. Apparently the refund will be with me in a few days. Thanks for your help anyways :)
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Turkish⬛🟧🇹🇷🇬🇧🇪🇺🏴🏴
(@sturat362) reported
@ThreeUK the sales tactics of the people on the end of your customer service centre are beyond problematic. I had a man try and force a contract on me, having told him I was not interested. It has taken longer than a month to get a replacement sim for a new contract. #three
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Francois Domain
(@francoisdomain) reported
@ThreeUK your cart abandonment emails are triggered after I purchased the product. You know what guys, that’s the worst experience ever to start my journey with you. If you need a marketing automation manager, I am sorry I already got a job.