3 (Three) Outage in Clevedon, North Somerset, England

@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....

@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service

Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport

@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor

@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.

@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

@ThreeUK I need to cancel because signal is ****.

@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday

@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

@ThreeUKSupport Been trying to reset my MyThree password for days, every time I get this error "my3auth.text.generic.error", can't get through to support on the phone either

@ThreeUKSupport Hi Scott. Unfortunately I get errors no matter what I try. If I enter temp password and follow steps I get "error sending email" If I try to reset password I get another error.

@ThreeUK your call centre staff are rude as ****

@ThreeUKSupport for the last two weeks I’ve had no service between 9am and 3pm absolute joke! Sick of the service getting worse not better. Virtually my whole work day is ruined due to missing vital emails and calls postcode is pe217rz #timeforchange

The most atrocious mobile network I’ve ever been on is @ThreeUK I’ve had no service for about half of my contract so far. Ridiculous!! 😡

@ThreeUK Hi. When I open 3 app I'm asked to enter phone number. Then received 'thank you for registering' text including temp password followed by 'security confirmation' text. I never entered password as I'm already a registered user of the app. Should this be happening?

@ThreeUK my phone is showing full bars and 4G but data isn’t working. It has been on and off for five days now. I’ve restarted the phone and reset network settings. Still nothing. Only Wi-fi. Is this just me?

@ThreeUKSupport Hiya .this is a ridiculous way to resolve the issue once again 3 are just passing the blame you sent me a faulty handset it's about time you now sent replacement phone It's impossible to resolve over the live chat ...I need to speak to a living . breathing person

@wonkotsane @ThreeUK I've been advised there's network congestion and my new updated date for a fix is in October. It was September, then July before that and then June. It's all BS. I'll believe it when I see it.

@ThreeUKSupport I don’t know because while I was on live chat with the complaints team, I tried to look at my balance and your site booted me off and then wouldn’t let me sign back in. I assume the chat was then terminated so don’t know if my complaint was logged.