3 (Three) Outage Report in Broseley, Shropshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Broseley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Broseley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Broseley, Shropshire, England
The most recent 3 (Three) outage reports came from the following cities: Shrewsbury, Telford, Bridgnorth and Broseley.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Phone | |
| Telford |
Internet | |
| Telford |
Phone | |
| Bridgnorth |
Phone | |
| Telford |
Phone | |
| Telford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Broseley, England
Latest outage, problems and issue reports in Broseley and nearby locations:
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Stuart Parr
(@wonkotsane) reported
from
Waters Upton, England
@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Rob Adams
(@parassassin) reported
from
Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Alan Ramsay
(@_aramsay) reported
from
Shrewsbury, England
@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Leigha
(@LeighaWhite_91) reported
from
Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Adam.
(@Ads_7) reported
from
Telford and Wrekin, England
Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Can you tell me who do, if not 3 customer support....
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Ashleys Autism Journey
(@AshAutismStory) reported
from
Shrewsbury, England
@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....
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verity clinton
(@verityc_11) reported
from
Oakengates, England
@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sunjiv
(@sundis19) reported
@ThreeUKSupport Another issue which is frustrating. I recently upgraded to a S21 Ultra phone because there is an additional £200 deal on trade in. However, Three Recyle is invalidating the new IMEI to give the extra trade in value. Sent them proof of upgrade 5 days ago, so far nothing. 😡
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Fred Hunt (フレッド)
(@FredHunt) reported
@ThreeUKSupport and why is your overseas support so hopeless? Couldn't you find a country you could pay pennies to that spoke English as their primary language? The person today literally had no idea what I was talking about, not a clue. "We don't have UK call centres" apparently
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Neil 🐝
(@LitlDrumrBoy) reported
@ThreeUKSupport is there an update on the no service in TN1 postcode this morning?
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Sunjiv
(@sundis19) reported
@ThreeUK @ThreeUKSupport internet in CM2 area down since this morning. Frustruation on a Monday morning. No text messages to warn or update on the problem. 😡😡😡
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Chris Sheath
(@chrissheath) reported
@ThreeUK neither the 5G on my broadband or mobile is working. 4G barely working. Please advise. Postcode CM1 your outage checker is saying you don't cover my area!
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FKB_Florence
(@Florenceba1) reported
@ThreeUK Dear Three, I have had to call 4 times to ask for the refund you owe me. It has been 2 months. Still not received. I hope you feel suitably ashamed at how you treat your customers. #badservice
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CameronJS94
(@CameronJs94) reported
@ThreeUK is it normal to treat your customers like crap! I have been trying to resolve an issue with my yoh since January and you have failed every time - disgusting service - rude staff in the call centres - and no ability to provide human decency!
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Huawei Mobile UK
(@HuaweiMobileUK) reported
@CarolLa13282625 @ThreeUK What you can do is insert a SIM card from another network, set up Alexa, then replace the SIM card with the Three SIM, and the Alexa should connect without issue as the Three network has issues with the initial configuration of the Echo Dot 4th Gen, but not its actual use.
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Fred Hunt (フレッド)
(@FredHunt) reported
@ThreeUKSupport You're going to be left with only those abusing your service at this rate, with everyone else going to a capped service. People are selfish, and you're allowing them to be it without consequences. (2/2)
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sophie ellis
(@sophieellis2012) reported
@ThreeUKSupport @Three_Is_Broken I am getting no internet connection on my 4g router in Chelmsford is there a network problem here?