3 (Three) Outage Report in Althorne, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Althorne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
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William Poel
(@wpoel) reported
from
Little Baddow, England
@8CW @ThreeUKSupport Three seems to be under-resourced in the UK. Some industry insiders are surprised it works at all. At least it could make more of an effort to keep users updated during an outage.
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Jason R Martin
(@MakeUpBeautyMan) reported
from
Canvey Island, England
@ThreeUK ANOTHER THIRTY MINUTES OF CUSTOMER SERVICE HELL WITH YOU COMPANY - THIRD TIME IN A WEEK I HAVE NEED TO CALL - ABSOLUTE JOKE
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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David
(@_iDavid) reported
from
Thundersley, England
@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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Lisa Gridley
(@LisaG75) reported
from
Wickford, England
@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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William Poel
(@wpoel) reported
from
Little Baddow, England
Voice over WiFi is also down @ThreeUKSupport ....we understand nothing works all the time. But it might help if you put less effort into sales and marketing until the service is working. Will there be with any possibility of roaming with Vodafone?
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The Lady in RED
(@Karen_Thurley) reported
@ThreeUKSupport Lionel passed us to Customer Services. The lady said our contract would be cancelled immediately. This is very stressful!
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Robin
(@RobinLondonUK) reported
Hi @ThreeUKSupport I’m becoming increasingly frustrated that no-one can call me despite multiple attempts asking you to stop diverting all my calls. You asked me to go to chat but that is never available. Currently no one can call me at Christmas. I’d appreciate some service.
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Creased White T
(@CreasedWhiteT) reported
@ThreeUKSupport @ThreeUK YOUR CUSTOMER SERVICE DEPARTMENT IS BY FAR THE WORST!!
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Mr Grumpy
(@GrumpyHefty) reported
@SMARTYMobileUK Why are you billing me for not one, but two numbers I transferred away over a month ago ?! Your support team claim to have refunded over a week ago, and confirmed the plan is cancelled but no refund and still showing plan as active. Chargeback incoming @ThreeUK
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spencer jackson
(@mouseinapepperp) reported
@ThreeUK cancelled contract in October. Now getting demands for payment. Turns out renewed contract without consent and are refusing to cancel!!!’
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Robin
(@RobinLondonUK) reported
@ThreeUKSupport The issue is I asked you switch my VM back on. Instead you diverted all calls to my VM so noone could me.I called again. Was told it was sorted. It isn’t. Third attempt and still no one is able to contact me. I’ve been in this loop 2 weeks. Paying line rental. And getting nowhere
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Kolbrun Tinna
(@Guttormsdottir) reported
Ended a @ThreeUK contract cause of extremely poor connection service. Was promised multiple times no fees would occur after phone lines test came back. Now been charged 633£ for termination fee. After hours on the phone & 6 transfers no one can help! @ThreeUK please sort it out!
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ROSIE
(@Rosie1962Rosie) reported
@ThreeUKSupport hey is anyone there capable of changing our new sims to our old numbers without 1.f***g it up. 2giving me my partners num & vice versa.?? 2 days now 2days of no service
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⸻⸻⸻⸻⸻⸻⸻𝖘𝖈. ͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩͩ𝕯𝖆𝖛𝖊!
(@scDotDave) reported
Shout outs to @ThreeUK for still trying to charge me £149 for something i cancelled. Despite 3 contacts with their call centre promising to fix it and put me back on my original contract, all my services have been cut off. Thanks for making my family completely unreachable!
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David Smith
(@DJSmithTech) reported
Absolutely appalling customer services @ThreeUK During these testing times I would have expected more from a company I have been loyal to for the last 5 years