3 (Three) Outage Report in Althorne, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Althorne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
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Jason R Martin
(@MakeUpBeautyMan) reported
from
Canvey Island, England
@ThreeUK ANOTHER THIRTY MINUTES OF CUSTOMER SERVICE HELL WITH YOU COMPANY - THIRD TIME IN A WEEK I HAVE NEED TO CALL - ABSOLUTE JOKE
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Lisa Gridley
(@LisaG75) reported
from
Wickford, England
@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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Julie Cruse
(@flumpy999) reported
from
Southend-on-Sea, England
@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Serena Segui ✌
(@SerenaSegui) reported
from
Southend-on-Sea, England
Love paying £65 a month to have no signal ever! @ThreeUK
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David
(@_iDavid) reported
from
Thundersley, England
@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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gary sinyor
(@garysinyor) reported
@ThreeUK I'm on hold for customer service. Just gone past 48 mins. Meantime my daughter whose bill is paid is stranded in a foreign country cos you cut her off!!
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Edon Ophir
(@EdonOphir) reported
Merry Christmas to me - my @three_broadband @ThreeUK Internet has been down for over 24 hours. With zero help from their support team.
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Ben
(@thisisbenr) reported
@ThreeUKSupport Neither link to interface would work. Googling this I can see this appears to be a known problem to both Three and Huawei. Your helpline just says busy now, try later. We'd like our money back please, this is awful service
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kell mand
(@kelly1Amanda) reported
@ThreeUKSupport Ye already done that about 12 times in 3 weeks on top of all the calls I will never get another contract with you and I’ve been with you 6 years and I have 2,contracts with you 😡
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Miss Cunningham🌻
(@Rebecca_Joy17) reported
@tiyannataplin @ThreeUKSupport I have actually cancelled the whole upgrade now as they have told me they lost it and it’s being re-delivered back to three, I’ve had nothing but trouble and hung up on 5 different times! I wouldn’t hold your breath I’m afraid!
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Ben
(@thisisbenr) reported
@TheShaukatAbbas @ThreeUK @ThreeUKSupport is the 28th correct? Thats a quite a long few days given Xmas period and you previously said no issues in our area?
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Faseeha
(@memyselfanddddi) reported
@ThreeUKSupport Yes, but I was told an exact figure, hence why I decided to go ahead with it? I was going round and round in circles, to then be pointed to the ombudsman service, when the advisor just wouldn’t help me?!
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*inaudible distorted crying*
(@Were_Dxxmed) reported
@ThreeUKSupport hey! i have a huawei ai cube through you guys, and am having issues connecting to the internet. it says on the hi link app to see if i have an overdue bill (which i don’t) otherwise to contact the carrier for help. Help pls
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Rich Bratby
(@RichBratby1) reported
@ThreeUKSupport You’re happy enough to continue charging me full price for my new contract though whilst I’m still using my old phone. Are you going to compensate myself and many others who appear to be having this so issue with you?
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Ross ₿
(@rwb300) reported
@ThreeUKSupport when will you support the Samsung galaxy watch 3 4g?