3 (Three) Outage in Alsager, Cheshire East, England

Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.

For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport

@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

@ThreeUKSupport I’m having network issues in Cheshire! Can’t use any emails or internet apps. What’s going on?

@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three

@ThreeUKSupport Only rolling months - tried that before- took too many attempts to cancel and ended up costing for 3extra months I didn’t need

@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

Please don’t just send me that shit online test to do. The matter of the fact is it isn’t fit for purpose and I am paying to have to use my partners @ThreeUK data to connect our tv !!

@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!

@ThreeUKSupport On my way to republic of ireland on a boat...never had a problem before...data allowance had just rest on the 23rd as well....

@ThreeUKSupport St7 1nj Google pixel 2 xl, we seem to have signal now

@ThreeUKSupport is the network down,I'm currently without no signal in the stoke on treat area

@ThreeUKSupport Repeated demands for a bill I have paid !! Long winded calls about it only to confirm I owe nothing and then to get the same bill. I have had daily calls and it is wasting my time. I left three because I moved to an area they can’t service and now they won’t leave me alone !

@ThreeUK continuously poor network service from Three. Never had so many 'this page cannot be reached' errors. Slow at best. If you can't get 4G working what's the hope for 5G? #network #fail #three

@ThreeUK you are the most annoying telecommunications company ever . Please take me off your phone list and stop pestering me when you can’t provide a service in my area !!!

@ThreeUKSupport I'm on chat to live help, you told me it would be fixed today. No issue with my device it's the area covered by the cell tower.

Hey @ThreeUK why do you do credit checks for client who have been with you an paying with no problem for 5+ years when setting up a new contract? Also why is the phone line for your advisors so bad I have to use chat+phone to talk to them? Not ideal.

@MShefford @ThreeUK And on the Eurostar through Kent there not even a 3G signal for most of it let alone 4 or 5 😶

@ThreeUKSupport It's cool I have a better UK provider now and I can continue using it while the pandemic makes it impossible for me to return, without any callous restrictions. I was a customer of 3 for 10+ years, now someone else gets my ££ for the next 10

@ThreeUKSupport Charging ppl for no service is fraud. I text y so please reply to my message.

@ThreeUKSupport Hi, I have forgotten my password for My3. I have tried twice to reset but when I have tried to change it I get an error message. I have tried to call Customer Service and all call centres are closed and the advice is to speak to someone via the app! Can you help?

@ThreeUKSupport Ever had a customer who’s contract is nearing conclusion, they ask for their number but you say ‘new phone, new deal and two pairs of wireless Bluetooth headphones’ but you don’t deliver the headphones! Won’t or Wun’T! Can’t or braggarts? Harsh tags to follow!