3 (Three) Outage Report in Cwmbran Central, Torfaen County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran Central, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Pontypool, Caerphilly, Cardiff, Newport and Risca.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Risca |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Cwmbran Central, Wales
Latest outage, problems and issue reports in Cwmbran Central and nearby locations:
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
Delayed tweets thanks to pants service from @ThreeUK
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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Js Mum
(@CPMumma79) reported
from
Cardiff, Wales
@ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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FabDad
(@dad_fab) reported
from
Portishead and North Weston, England
@ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Sparrow
(@RobSpar12) reported
@ThreeUKSupport I upgraded from a sim only deal to a pay monthly account and there was an issue with my sim. I was then told via live chat, twice, that my sim card would be activated and then told it hadn't been processed when speaking to you on the phone.
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TrueBlue
(@trueblue6716) reported
@ThreeUKSupport Give up after 20 mins, like previously stated poor customer service! Been with you 10+ years but once my contracts end (I currently have three with you) I will be moving to another provider!!!
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Tieryn -りー カレン
(@Tieryn_) reported
@ThreeUK Any help? Got a 3 phone yesterday, number due to move today but the text sent has two 44s in place of the 07 at the beginning of the number to be transferred. Will it still transfer okay? I can't make a new my3 account, register isn't an option just log in.
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Nicky Smith
(@NickySm10143569) reported
@ThreeUKSupport It was a years contract which I took out before the start of the pandemic, happen to go into a Three shop in Stevenage to upgrade my daughters phone, got caught in the usual blah blah stuff re broadband. Hence switching from EE to Three, connection is awful.
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JJ McAuley
(@1JJMcAuley) reported
@ThreeUKSupport Yes, but 3 could only deliver to my home address but I work away from home and I tried to upgrade in store in Ayr but the assistant was actually very unhelpful AND very rude. Since August 2019 3 have had over £1,100 from me but I’ve not had £1,110 worth in return
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Erin McLoone
(@_eriney93) reported
@ThreeUK just been told by a CSA that to switch my 3 Pay as you go number over to my new pay monthy sim I need to first switch my current number over to o2 or EE then switch back to 3🤨Surely there is an easier way as both sims are on your network?
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Gareth J Bond
(@GarethJBond) reported
@ThreeUKSupport Ok Jade nothing personal and I’m sure you all work very hard but this isn’t the first time myself, friends and family have issues with cancellations & contracts. Nothing is easy with three, it used to be but has definitely deteriorated over the years.
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Gareth J Bond
(@GarethJBond) reported
@ThreeUKSupport Problem is that cancelled one of my accounts then still get a letter saying that will still be charged out of contract. Then you call and they say yes you have it’s on the system but we can’t do anything about the letter.
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angiepangie
(@Angela_lovelife) reported
@ThreeUK so disappointed to find that u have taken £300 out of my account for no reason. I have been a loyal costumer for several years and when phoning costumer services to try and resolve the issue they were less than helpful. I await ur reply and assistance with this matter.
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Claire 🌜🌞
(@ClaireAFC2020) reported
@tescomobile @ThreeUK should be sorry for the absolute con of unlimited internet however, phone only works on wifi! The signal is shocking