3 (Three) Outage Report in Cwmbran Central, Torfaen County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran Central, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Pontypool, Caerphilly, Cardiff, Newport, Risca and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Risca |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Cwmbran Central, Wales
Latest outage, problems and issue reports in Cwmbran Central and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
Delayed tweets thanks to pants service from @ThreeUK
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FabDad
(@dad_fab) reported
from
Portishead and North Weston, England
@ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!
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Gavros2000
(@GavParf) reported
from
Pontypool, Wales
@ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ᕲᖇᘿᘺ
(@drew_wwwwd) reported
@ThreeUKSupport Well I used my sky broadband to connect. No local issue. The link to the report an issue form doesn’t work and I have no idea what the number associated with my router is so I can’t use the app, my phone is with 3 too …. Not for much longer though
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Negus Noz
(@Gambinho) reported
@ThreeUKSupport @NERAK_AO What do I get for this inconvenience. For however long problems persist I need something better than a tweet
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Andy Ratcliffe
(@AndyRatcliffeUK) reported
@ThreeUKSupport I've had intermittent internet this morning and evening. No internet this afternoon. Now it's just died again. I cannot imagine what catastrophic issue has occurred at 3 such that it continues for 14+ hours & 3 don't want to properly inform their customers of status. Ransomware?
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cycleoptic💙💚
(@cycleoptic) reported
@indiecoco @ThreeUK My signal to my 5G *broadband* modem is fine it’s just a pity that Three haven’t connected their end to an internet server ! #PleasePlugIn
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Andy Ratcliffe
(@AndyRatcliffeUK) reported
@ThreeUKSupport I still have no internet service and am unable to work. Where can I find a status page from 3 that admits to an issue and offers status updates, please?
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Fully Jabbed David - anti-vaxxers get in the bin
(@dynamicqueso) reported
@ThreeUKSupport My 4G broadband has been up and down all day. Doesn't lose connection, but will suddenly go right down to download speeds of 14kbps or less. As such it's unusable. Any info about what's happening?
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Jon Evans
(@jonprevans) reported
@ThreeUKSupport Hi, I seem to have lost all internet on my 5G router despite having all lights on. Is there an issue in my area? (ME14)
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g.s.t.r 2021
(@Gstr2021) reported
@RachelDoig3 @ThreeUK The problem is the **** network
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Andy Ratcliffe
(@AndyRatcliffeUK) reported
@drew_wwwwd @ThreeUKSupport Indeed, no public status for this 14+ hr issue, which is affecting many across the country (see DownDetector). Has 3 been hit by ransomware, and doesn't want to admit it??
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Tania Hinds
(@TaniaTells) reported
@ThreeUKSupport hi, my 5G router is on and appears to be working and I can connect to the wifi network but it’s not connecting to the internet. Please can you help?