3 (Three) Outage Report in Cwmbran Central, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cwmbran Central, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at 3 (Three)
3 (Three) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Newport and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cwmbran Central, Wales
Latest outage, problems and issue reports in Cwmbran Central and nearby locations:
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Motherwell CEO. Kateblakemore.com
(@MotherwellCEO) reported
Couple of hours water trying to sort issues with yet again @BarclaysUKHelp & @ThreeUK completely shocking customer services.
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mark williams
(@gunnytron) reported
@ThreeUKSupport I reset my network settings and rebooted my phone but still only have H+. If I try to select 4g/3g only, it disconnects from the network.
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Dr Chin Shady 🇮🇲🏴
(@cinzywincy) reported
@ThreeUKSupport This isn't an accessibility issue - your live chat are just lying and replying with platitudes and refusing to answer questions. How hard can it be to reinstate someone's account that you suspended in a major error?
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Unicorn
(@Unicorn_XCIV) reported
@ThreeUKSupport I have tried switching using PAC from 3 to SMARTY they are not able to see it. Now my 3 number is receiving texts and calls to my SMARTY SIM but I am unable to text or call myself. But their systems do not show my 3 number so it is causing issues.
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Neil Pyper
(@NeilPyper) reported
@ThreeUKSupport Surely a lot of people wanting to use your network in central London is something you could predict and plan for? Along with your lies about inclusive EU roaming, this makes me minded to go elsewhere when my contract ends.
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v z
(@hermesfashionru) reported
@ThreeUKSupport Why am I paying for my contract if the whole day today I'm left without any data? Your service status says that the service is just fine around the RH8 area, however, I have no access to data?
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Unicorn
(@Unicorn_XCIV) reported
@ThreeUKSupport Hello I require support w.r.t a number being lost when switching SIMs.
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SteepStuff
(@steepstuff) reported
@ThreeUKSupport So Kirsty in the app that choice uou have outlined puts you into a circular nightmare back to the start!! Any chance of getting any customer support????😡
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Dr Chin Shady 🇮🇲🏴
(@cinzywincy) reported
I have never been angrier with my treatment by a company than by @ThreeUK They have lied to me three times about when my account will be reinstated and won't give me a code so I can switch providers until they unlock it. Farcical.
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Arran McDonald
(@Arranmc182) reported
@ThreeUKSupport Im not confident as had multiple agents say its delayed then last one claimed its commoing tomorrow, but the fact I was told to cancel the order and was sujested i go to some heart beat team to back out of the whole thing, think chat staff need better intergration or training