3 (Three) Outage Report in Cwmbran Central, Torfaen County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cwmbran Central, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at 3 (Three)
3 (Three) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cwmbran Central, Wales
Latest outage, problems and issue reports in Cwmbran Central and nearby locations:
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Ade
(@Bubwal) reported
from
Cardiff, Wales
Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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hi i’m matthew
(@matthewthowells) reported
from
Cardiff, Wales
@ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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David
(@dstu51) reported
from
Portishead and North Weston, England
@ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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jrdn 🏴
(@jrdnphp) reported
from
Cardiff, Wales
@ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Xander Creative
(@xandercreative) reported
@ThreeUK what's happening with your online purchases, not working for 24hrs now....
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Amy
(@HelloKilty) reported
@ThreeUKSupport No idea why it was cancelled - first time was a “system fault” your side but no idea why second time. Not insured so paying for it myself. Still being passed about on the chat... if you could help that would be amazing
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🎃🍁🍂(Au)Tom(n)📚🐧🎭
(@tharcblack) reported
@thisispanos @ThreeUK They're all horrible. I've been pay as you go for years and I honestly can't see myself ever going for a contract anymore.
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Leon Banks
(@LeonBanks) reported
@ThreeUKSupport My Postcode is YO1 but it’s the same terrible signal in different postcodes too!
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Nigel Jones
(@planetf1) reported
@sxaTech @ThreeUKSupport @SMARTYMobileUK Three locations so far. All around Brighton. It’s actually far exceeded my expectations... in a negative way. Signal mostly ok. But either very broken network or overloaded. Packer loss, failure to set up connections. Time outs etc Z really really bad
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Lucy
(@Tiny_Toe_Beans) reported
@ThreeUKSupport Hi, after four failed attempts to talk to your team, who assured me my issues would be fixed, I’ve still not been refunded for your mistakes in my latest bill!
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Danny-Yule-K #BLM
(@DannyUK) reported
to be fair). The link from the Twitter team for a "social media webchat" tells me to "Try again later" In short: @ThreeUK have decent pricing but absolutely appalling customer service. Steer clear.
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Panos The Greek 🏳️🌈
(@thisispanos) reported
@DSpice85 @ThreeUK That’s why I left! I had so signal ANYWHERE! I hope people will get informed and choose a better provider!!!
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Panos The Greek 🏳️🌈
(@thisispanos) reported
I never do this but guys for your own safety stay out of @ThreeUK!!! They kept charging me after my contract finished and it’s been 4 weeks now that they say my refund hasn’t been processed due to technical reasons. This is theft... SAVE YOURSELF choose a safer provider!
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Hot Girl Sister Darkness 🍆🌸
(@SadiaSallySamas) reported
@kvsee1 @ThreeUK @ThreeUK are the worst around our area! I literally just stayed connected to Wi-Fi and I have unlimited data too