3 (Three)

3 (Three) Outage Report in Cwmbran Central, Torfaen County Borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cwmbran Central, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cwmbran Central, Torfaen County Borough, Wales 11/24/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Pontypool, Caerphilly, Cardiff, Newport, Risca and Cwmbran.

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City Problem Type Report Time
United KingdomPontypool Internet
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomRisca Internet
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Cwmbran Central, Wales

Latest outage, problems and issue reports in Cwmbran Central and nearby locations:

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • mathew_wales_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SpencerGough2 Spencer Gough (@SpencerGough2) reported

    @ThreeUKSupport Yeah I needed my post code to pass security and yeah I am an EE customer and yes I left three for EE some years ago now tho

  • findyouuo VHN (@findyouuo) reported

    My time with @ThreeUK /@ThreeUKSupport is gonna have to come to an end soon! Used to be such a good network but now I barely get any signal! Home Broadband is just a shambles. Depends on location of-course but it’s just useless for the most part!

  • Haneeeenda Han (@Haneeeenda) reported

    @ThreeUKSupport Yeah, so On the fall he said the first try failed so we tried again and it worked; then after I put the phone down I checked my bank and two payments went out. Okay but I don’t have a 3 sim anymore so what number shall I call?

  • IsiGB Isi Genn-Bash (@IsiGB) reported

    @johnoceallaigh @ThreeUK SOLVED: called 333, asked them to remove the block on calls when going over my limit. I HAVE UNLIMITED MINUTES AND THE APP SHOWED BLOCKS INACTIVE so this is obviously some issue with how three were managing my account. Hope it works for anyone else suffering with this.

  • Mrfrye88 MrFrye88 (@Mrfrye88) reported

    @ThreeUKSupport Apparently it's been being fixed for the last 12 months, there has been a phone tower erected near me weeks ago and i thought that may have fixed the issue but no :(

  • trueblue6716 TrueBlue (@trueblue6716) reported

    @ThreeUKSupport Tell you what Kirsty, how about you give me a number to a UK call centre so someone can actually help!!!

  • DeiMcL Deirdre McLaughlin (@DeiMcL) reported

    @ThreeUKSupport I am so saddened by your customer service and the continued ableism I have experienced as a disabled person unable to travel to update my SIM. Please consider updating your policies or you will lose a longtime customer.

  • kaloumo Karen Moore (@kaloumo) reported

    @ThreeUKSupport my local mast has been down for months now! The fix date keeps getting put back every week. What is going on? Are you upgrading it to 5G?

  • MartyDepolo Marty (@MartyDepolo) reported

    @ThreeUKSupport Also would latency vary from day to day? Last month I had <100ms, then for a couple of days it was >100ms. After that, it was back to normal stability of 60ms.

  • ocuscolmcruibne Courtney S. (@ocuscolmcruibne) reported

    @ThreeUKSupport's most recent "solution" to my mid 00s dialup speed internet was basically to tell me that there's nothing they can do, but I literally can't find anything else affordable without having to have actual broadband installed