3 (Three) Outage Report in Stanley, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Stanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Stanley, England
The most recent 3 (Three) outage reports came from the following cities: Durham, Newcastle upon Tyne, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 4 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 14 days ago |
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Newcastle upon Tyne
|
Internet | 17 days ago |
|
Newcastle upon Tyne
|
Internet | 24 days ago |
|
Chester-le-Street
|
Phone | 26 days ago |
|
Newcastle upon Tyne
|
27 days ago |
Community Discussion
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3 (Three) Issues Reports Near Stanley, England
Latest outage, problems and issue reports in Stanley and nearby locations:
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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CannyDeku (@CannyDeku) reported from Whitley Bay, England2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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japred chiu (@japredchiu) reported from South Shields, England@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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Darren Dixon (@OfficialDicka) reported from Leadgate, England@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Sam (@purplelime) reported from South Shields, England@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward (@DezyByers33) reported from Washington, England@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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Dibbs (@dibbs1967) reported from Sunderland Bridge, England@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Toby Stevenson (@TobySt) reported@ThreeUK @ThreeUKSupport Awesome customer service being shown here by the "social media superstars". You're smashing this one out of the park. Any chance of a reply? Anything?
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Scott whitham (@s_whitham) reported@ThreeUK Unlimited nothing no signal or data. Thank **** for WiFi from Virgin. Don't touch this company. I'm leaving in march Can't bloody wait.
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Elles (@EllenaRogers16) reported@ThreeUK you need to sort out your Customer service. It’s the worst service I’ve ever received. Just let me cancel my contract!!
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Daniel Morgan (@DMorgan08) reported@ThreeUKSupport Hi guys. Service in my area (SW16) has been impacted since 08:30 today, website continues to say things will be sorted ‘very soon’. Any updates?
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Willow (@marsh_seagull) reported@ThreeUKSupport Why, when I change plan to a Black Friday special @ £10/month (12Gb) do I get a letter saying it's £14. Call support and they simply hang up on me after taking details of my problem, twice this has happened now.
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Kerry Turner (@KerryTurner94) reported@caketincambo @ThreeUK I’m actually fuming. Was told my phone would be delivered Wed, then yesterday they promised it would be here. Then today, and today I was told it’s probably not coming and it’s “ok if I want to look elsewhere” like wtf
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Sarah Lavery (@sarah_lavery) reported@ThreeUK I have had the worst experience to @ThreeUK. 2 hours I’ve been on the phone and I am still not sure if my phone is cancelled. I’ve had no emails telling me. I can’t get logged into my account. I’ve been told twice it’s been cancelled and it still hasn’t. Awful customer service.
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Danny Burnell (@Fevtruckdriver) reported@slay1373 @Three_Is_Broken @ThreeUK There they go again with the “pop us over your post code” rubbish,there service is shocking at times and customer service is worse,,only one contract left with them now then I can escape
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. (@emlndn) reported@Three_Is_Broken @ThreeUKSupport Sorry I've been with Three for almost 5-6 years and I've had really good service. My street has always had bad signal no matter which provider I'm with but Three has been fine in the rest of London.
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Chloe Rooney (@chloeerooney) reported@ThreeUKSupport contact service is actually SHOCKING