3 (Three) outages and service status in Stanley, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 3 outage signals in the last 24 hours around Stanley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 7, 12:36 PM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- Phone (22%)
- Total Blackout (11%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stanley, England
The most recent 3 (Three) outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Gateshead, Prudhoe, Durham, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Hebburn
|
Internet | 5 hours ago |
|
Newcastle upon Tyne
|
Phone | 7 hours ago |
|
Newcastle upon Tyne
|
Wi-fi | 21 hours ago |
|
Gateshead
|
Phone | 5 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 8 days ago |
|
Newcastle upon Tyne
|
Internet | 9 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stanley, England
Latest outage, problems and issue reports in Stanley and nearby locations:
-
Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
-
Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
-
Bootsy (@19bootsy68) reported from Dunston, England@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
-
CannyDeku (@CannyDeku) reported from Whitley Bay, England2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
-
Tom (@Icypixel) reported from Newcastle upon Tyne, England@ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)
-
Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
-
Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
-
Dezy Ward (@DezyByers33) reported from Spennymoor, England@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
-
Bootsy (@19bootsy68) reported from Dunston, England@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.
-
japred chiu (@japredchiu) reported from South Shields, England@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
-
Sam Nicholles (@SamNicholles) reported from Longbenton, EnglandStill so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
-
GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
-
Dezy Ward (@DezyByers33) reported from Washington, England@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
-
W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
-
Lee (@MXOFO) reported from Newburn, EnglandMy @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
-
Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
-
Bootsy (@19bootsy68) reported from Dunston, England@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
-
Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
-
GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
-
Barry B. (@basherdrummer) reported from Newcastle upon Tyne, EnglandSomeone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
High Tide Jim (@HighTideJim) reportedMe - Hi there @ThreeUK I have no internet Three - Yeah there's an issue in your area and will take 7 days to fix Me - Can anything be done? I can't wait 7 days that's crazy!? I rely on this service for work and daily life, 7 days to fix a mobile network is outrageous. Three - I can compensate you 3gb Me - You can only give me internet I can't use for another 7 days? Three - Yes Me -
-
Keith (@Keith5978673925) reported@ThreeUK When will the tower in Ab11 be fixed? It’s been down for maintenance for 9 weeks now. 2MBPS download speeds just don’t cut it. Ask EE to borrow a competent engineer.
-
Mushtaq Khan (@mushtaqkhan7637) reported@ThreeUK is the internet down in b138bj Birmingham there is no connection
-
bob jeffray (@BobJeffray) reported@ThreeUKSupport why is it so difficult to cancel a home broadband contract?
-
Lee (@LEE74656) reportedHi @ThreeUKSupport my dads lives in RG2 7hw postcode and can only use his mobile internet. Is there a problem with internet as it's taking ages to receive messages and can't call etc as it cuts out.
-
ES (@ewa_swital16945) reported@ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it. Three knowingly supporting Fraud!
-
ES (@ewa_swital16945) reported@ThreeUK I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable fraud!
-
UGOMMA (dye of beauty)🌍 (@UgommaGrace) reported@ThreeUKSupport what’s wrong with your network, I keep turning off my phone.. yet nothing works
-
Kitty Coco (@BambieBambini) reported@ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
-
Bjørn Ivar Teigen Monclair (@bjornivart) reportedTried this today! When it works its great. Login experience needs some work, I had to log in 3 times on an 11 hour flight, but I'm sure that'll get sorted. @ThreeUK @Starlink