3 (Three) Outage Report in Stanley, County Durham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stanley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at 3 (Three)
3 (Three) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stanley, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Durham and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stanley, England
Latest outage, problems and issue reports in Stanley and nearby locations:
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✌Bruce Wells⚽
(@bruceywells) reported
from
Walker Gate, England
@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
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Paul Banks 🎶🇪🇺
(@paulbanks60) reported
from
South Shields, England
@ThreeUK I wish to cancel my home broadband with immediate effect. #threeuk
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Vicky Teinaki
(@vickytnz) reported
from
North Shields, England
@edwardhorsford @ThreeUK Just checked my work phone (which is on a different network, can’t remember which) and it got it
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Sam Nicholles
(@SamNicholles) reported
from
Whitley Bay, England
The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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Tom
(@Icypixel) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Chris Tindall
(@chewytheleftie) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Vicky Teinaki
(@vickytnz) reported
from
North Shields, England
@edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)
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Jason H
(@brothheed) reported
from
Sherburn, England
@ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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David
(@DavidBeattie86) reported
from
South Shields, England
Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie 💚
(@stephanie_toal) reported
@ThreeUKSupport I need some help with my broadband issue please. The status checker says everything is fine in my area, but when I called I was told there were issues with the tower. My speeds are less than 2mbps when I'm used to getting over 300mbps. I need an idea of what's actually going on
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Alf Tupper
(@Bash_Street_Kid) reported
@ThreeUK in Spain. You need to sort out your £2 a day and spend limit systems. Still 50% spend limit left and due for £2 renewal. Lost data, text and phone. Borrowed someone’s phone to sort it. What if I was in the middle of nowhere, alone. God help me.
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nonamegang
(@nonameg38986289) reported
@_duncan_ @ThreeUKSupport @SMARTYMobileUK Hi Duncan, I’ve been experiencing a similar issue to yourself, have Three been able to resolve it for you? Currently been troubleshooting with their technicians but no luck so far. Thanks
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TelfordMagpie
(@toonfaithful97) reported
@ThreeUKSupport I was told by your staff in your shop. Now your webcam team want to charge me £600 for poor customer service. Not acceptable.
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Paul McClure
(@chiefmackers) reported
So be careful ppl…if u buy a package deal with @virginmedia and @o2 and neither provide the service u bought, they will still lock you up in a contract they aren’t adhering to and charge you. Thank god for @ThreeUK or I would be completely without internet for 5 months at home
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Stuart Manning
(@stuartmanning) reported
@ThreeUKSupport Please note you still have not complied with your GDPR, and the £2000 you took from my account has still not been returned. I do hope that now you understand with GDPR is only a 28 day supply which you never did. See you in court
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Legacy Mark
(@punkymoose) reported
@ThreeUKSupport Apparently it's being delivered tomorrow, which is trash when the web store says next day for orders up to 8pm. Never mind, as long as it turns up!
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Mourad Chebbah
(@mourad_chebbah) reported
@ThreeUK #chelthree I’ve been a three customer for 13 years, you never gave me a single gift, not even 1 single month for free, or a preferential deal, not once, maybe it is time you did , that is why i deserve to win the Chelsea VIP week end.
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MightyK: Doolally Mood Boy
(@MrJoestarsBro) reported
@CaptainHippo @ThreeUK I know right? It's utterly ludicrous. I thought being a PAYING customer meant you were owed halfway usable service.
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Ethan Gage
(@ethangage_) reported
@ThreeUK absolute worst mate