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BT (British Telecom)

BT (British Telecom) outages and service status in Wiltshire, England

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Wiltshire, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wiltshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wiltshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Devizes.

Community Discussion

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BT (British Telecom) Issues Reports Near Wiltshire, England

Latest outage, problems and issue reports in Wiltshire and nearby locations:

  • GavBaileyLFC
    Gav Bailey ✋☝️ (@GavBaileyLFC) reported from Melksham, England

    @charlhennessy1 @bt_uk The same happened to my sister. It sucks! Well if VM ever come into the area, give me a DM & I'll sort you out a good deal. I'm a Network Engineer for them & can get you on mates rates. 👍

  • gilesshaxted
    Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • SirGuyGuisborne
    Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • ToonManic
    Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • Toyhorn_
    Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • headcovers
    Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • KroValeria
    Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Simoncarly1
    Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • Toyhorn_
    Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • melindiscott
    Melindi Scott (@melindiscott) reported

    @clarescastle @btbusinesscare I've just cancelled all our business with them after 30 plus years. The incredible customer service we used to enjoy is a thing of the past

  • TSLG13007
    TSLG13007 (@TSLG13007) reported

    @bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier

  • sayra78
    sarah louise muir (@sayra78) reported

    @btbusinesscare absolute shite!!! Been on the phone 3hrs noone can help me as YOU have made an error! Can't access the app because of your error, can't pass security because of your error!! Can't track down the new hub that was supposedly delivered 3wks ago!! Disgusting!!

  • RichCmiHarris
    Rich Harris (@RichCmiHarris) reported

    @btbusinesscare is your website down? I cannot access invoices.

  • BillSco747
    Bill Scott (@BillSco747) reported

    @KeoghsLaw @bt_uk @WeAreOpenreach BT invited me to take up fibre Broadband. Openreach damaged my property, this happened over a month ago and BT palmed me off to Openreach who palmed me off to Keoghs. None of them take responsibilty I am an OAP with Heart failure please help.

  • EmmaHarveyy25
    Schmemm25 (@EmmaHarveyy25) reported

    @bt_uk BT says no issue on the network yet our mobiles cannot access our home broadband. So frustrating. So much for hi-speed fibre. Time to move supplier

  • brianwhelton
    𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported

    @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

  • theGrimey
    Tobes (@theGrimey) reported

    @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

  • jorgeosbo
    liverpoolsnumber9 (@jorgeosbo) reported

    @btbusinesscare why do your staff keep lying to me ? Why does it take 5 months to get ecc charges set out. Customer care is disgraceful . How difficult must it be to speak to someone who has authority to tell me what is going on. Answer =impossible

  • nigeldrew486544
    nigel drew (@nigeldrew486544) reported

    @btbusinesscare I tried the links you sent for WhatsApp and got absolutely nowhere, BT customer service is absolutely terrible. I can't emphasise how bad your customer service is.