BT (British Telecom) outages and service status in Old Sarum, England

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Old Sarum, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

• 
  Toyhorn🎺 (@Toyhorn_) reported 5 minutes ago from Old Sarum, England

  Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

• 
  Toyhorn🎺 (@Toyhorn_) reported 12 minutes ago from Old Sarum, England

  @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

• 
  Jenny 💙💛 (@headcovers) reported 21 minutes ago from Dinton, England

  @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

• 
  Carly❤️Simon (@Simoncarly1) reported 37 minutes ago from Salisbury, England

  @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

• 
  Caro Valeria (@KroValeria) reported 41 minutes ago from Tilshead, England

  @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

• 
  Dmitri Old (@DmitriusOld) reported 57 minutes ago from Over Wallop, England

  @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

• 
  Dmitri Old (@DmitriusOld) reported 58 minutes ago from Over Wallop, England

  That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

• 
  Ian Pearson (@ToonManic) reported 58 minutes ago from Amesbury, England

  @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison indge (@AliIndge) reported 6 minutes ago

  Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬

• 
  Markkkkk (@Isparkzz) reported 8 minutes ago

  @bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄

• 
  bryony (@bryonycdc) reported 20 minutes ago

  @bt_uk you’re a ******* JOKE i cant take this anymore. i haven’t had solid service for over a month since joining BT, and today i can’t even talk to a real person cos you say someone will be in touch and hang up? i want to get out of this contract, get me off now

• 
  Dean Hazell (@Deano01973) reported 22 minutes ago

  @bt_uk my phone line been down a weekend due to BT and poor customer service.

• 
  Ben Thompson (@BenBonj) reported 23 minutes ago

  Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

• 
  Simon Bowler (@simonjbowler) reported 23 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  MouseMat (@andymousemat) reported 24 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  bakerbird  (@cakey12) reported 26 minutes ago

  @bt_uk you’ve emailed me saying I can view my bill, can’t get into my account. Is there a problem with your website ??? Been like it all day and I’d like to see my bill !

• 
  AFCdonnilad (@afcdonnilad) reported 26 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 28 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing