BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Old Sarum, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Old Sarum, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Amesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Amesbury |
Internet | |
| Salisbury |
Internet | |
| Salisbury |
Phone | |
| Salisbury |
||
| Salisbury |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Old Sarum, England
Latest outage, problems and issue reports in Old Sarum and nearby locations:
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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Ian Pearson
(@ToonManic) reported
from
Amesbury, England
@bt_uk should bring back @BTCare. They used to reply and would deal with any issues.
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
@ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.
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Carly❤️Simon
(@Simoncarly1) reported
from
Salisbury, England
@bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE
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Jenny 💙💛
(@headcovers) reported
from
Dinton, England
@bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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tictactoe
(@noughtsncrossez) reported
@bt_uk why are you giving my cousin sophb66 a hard time? All she wants to know is why she was totally ignored for 4 days whilst other customers were getting your “first class” service? Don’t you think this is totally wrong? Aren’t all your customers important to you?
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tictactoe
(@noughtsncrossez) reported
@bt_uk Eh? My cousin doesn’t have a fault! She has a fault with your customer service ask someone called Steph B. she is the one ignoring sophb66 and she has been ignored for more than 4 days. I am messaging on her behalf because she is so upset. Read her DMs you may then understand
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C1A
(@AirC0489) reported
@bt_uk Hi, my internet was supposed to be activated on Friday (23rd), but it wasn’t, I contacted yourselves yesterday and was told it would be activated by midnight (24th). Today I still have no internet! - I need this resolved today as both myself my partner are WFH. Help!
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Simon Denham
(@si_denham) reported
@BTCare Hi, we had signal issues so retuned all of our channels, we’ve now lost a number of channels? Please help.
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Rob 🏴🇧🇷
(@RWT15) reported
@bt_uk hi, I'm having issues with my new BT TV box again. It only responds to the remote control very randomly, which basically makes it unusable. I have changed the batteries, but it is still the same. Not been impressed with the new box at all.
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Chris Hickman
(@hickman751) reported
@bt_uk After the problems I have had all week from just renewing my contract, long phones calls to @bt_uk & still not sorted, waiting for a call back today to finally get things sorted, mistakes made by there operators on the phone, very poor customer service 😡
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Ruth Western
(@western990) reported
@bt_uk So, my elderly Dad’s landline has been faulty since Friday which means his emergency alarm button is not working either. Reported Friday; told a request to the Priority Care team wld be made and someone would ring me. 24 hrs later - nothing. Left two urgent mssges with...
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Miles
(@Miles49009259) reported
@bt_uk i'm using ethernet and ive still got very poor connection, it seems my latency is extremely high and the downstream sync speed is around 9mbps, quite a poor connection quality
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Freeview Advice
(@FreeviewAdvice) reported
@si_denham @BTCare Have you tried connecting the aerial to the TV and retuing the TV? Does the TV have the same problems?
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Cazij
(@cazij) reported
@bt_uk Internet not working in Headcorn, when will it be fixed ?