BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 02/11/2026 05:25

February 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Bulford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • paintofheart20 Heather Mead (@paintofheart20) reported

    @OpenreachHelp I’m waiting for an engineer due today between 8-1 Originally due last Friday afternoon but didn’t bother turning up or calling Now without broadband since last Thursday early hours Completely shocking service and @bt_uk can’t tell me why ?

  • farmerfoster Neil Foster (@farmerfoster) reported

    @bt_uk I can go forever until you address the service failure adequately. @Ofcom @TradingStdsBlog

  • PBuckle22 Peter Buckle (@PBuckle22) reported

    @bt_uk Hi Michaela I've managed to speak to someone now, however our bt mini hub is not working whilst we wait for our Internet to be sorted. Can you advise?

  • theboatman72 Baz on deck 💙💛 (@theboatman72) reported

    @bt_uk Information sent, any explanation would be useful, we are currently having to take leave/ pass duties to relief colleagues, and BT insist on either emailing or relying on us having to drive to somewhere to get signal to ring to get fobbed off.

  • MojoJojo780 Johanna Courtney (@MojoJojo780) reported

    1/ Very unimpressed with @bt_uk Cut a vulnerable 83-year old woman’s line off, including her emergency alarm for not paying her bill. She’s unable to get out due to COVID and shielding, she has a bad back and is in pain, she pays her bills at the post office so getting there ...

  • TerraceCraig Terrace Craig (@TerraceCraig) reported

    @DroopyPiles @bt_uk Dont get excited i had same and its utter crap just a slightly cheaper prices

  • theboatman72 Baz on deck 💙💛 (@theboatman72) reported

    @bt_uk @OpenreachHelp can either of you explain why we didn't have our BT broadband switched on last Tues night as promised. No updates, no explanation, broken promises. We are two key workers working with vulnerable adults and require being on call 24/7. Shambles.

  • BeeNubian NubianQueenBee (@BeeNubian) reported

    @bt_uk internet is not working in my area.......why 😩😩😩😩. My bills are paid on time why are YOU not working uninterrupted 🤬🤬🤬. My bills are paid on time uninterrupted

  • Tipton21 TONY H (@Tipton21) reported

    @la_crip @Ofcom @bt_uk My call was to say Amazon had an order for a television somewhere in Mexico and had sent it there and the money taken out of my account and they needed the bank card number to put it back LOL. I said no they are probably very poor let them have it- the woman kept saying no lol

  • samhoulden Samta MF Claws (@samhoulden) reported

    Your app asks me to use Livechat. I then complete ALL of the details to do so & then get told there are no agents available even to do Livechat. @bt_uk really surpassing themselves in the terrible customer service area here. (Over half an hour on hold now)