BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 03/28/2026 17:30

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • Simoncarly1 Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenMaryPike #TeamNicola #TeamMeghan (@HelenMaryPike) reported

    No chance of @BTCare providing the service they're paid for. Again. Where's me 100 quid?

  • R_plus_R Rachel Richardson (@R_plus_R) reported

    @bt_uk. I called to cancel my premium email account, none of the three people I spoke to knew how. One suggested I cancel my direct debit. I did this and all that happens now is pursuit for payment. Can someone please contact me with constructive advice on how to close my account

  • abigailbethx abigail (@abigailbethx) reported

    @bt_uk My broadband activation date was yesterday but it’s still not working

  • lissjbell Mellissa Bell (@lissjbell) reported

    2 wks since @bt_uk cut off my internet service to connect us to FTTP. Still no closer to knowing WHEN we will be connected, just one untruth after another, but you “can only go on what (you’re) being told” by @OpenreachHelp Both CEOs emailed #beingfobbedoff #beyondstressed 😤😩

  • Nanodise Nanodise 🔱 (@Nanodise) reported

    Having to use Mobile data hotspot to be able to use my PC... @bt_uk sucks.

  • whoamidoyouknow Dave (@whoamidoyouknow) reported

    @bt_uk When will the email service (down again) be fixed?

  • MartinAbell17 Martin Abell (@MartinAbell17) reported

    @bt_uk regular daily collapse of internet. Garbage quality and garbage service

  • ShezzaSays ShezzaSays.. (@ShezzaSays) reported

    @GaryLineker @lucyjward_ You have to be joking Gary, she’s terrible! Useless! Cliche cliche cliche with an awful voice.. Puts you off wanting to watch the game.. To be fair to her she’s better than Karen ? & Jonathan pierce who are dreadful Sorry.. You get a lot right, but you’ve got this wrong! @btsport

  • 76Randomguy randomguy (@76Randomguy) reported

    @EveryCountry @bt_uk BT are awful. When’s the earliest you can leave?

  • LnLoux5 louise nunns (@LnLoux5) reported

    @bt_uk 🤔 ... Guess we are due a payment then as it all went down today, resulting in us having to hotspot the WiFi.