BT (British Telecom) outages and service status in Old Sarum, England

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Old Sarum, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

• 
  Carly❤️Simon (@Simoncarly1) reported 21 seconds ago from Salisbury, England

  @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

• 
  Caro Valeria (@KroValeria) reported 16 minutes ago from Tilshead, England

  @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

• 
  Dmitri Old (@DmitriusOld) reported 20 minutes ago from Over Wallop, England

  That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

• 
  Ian Pearson (@ToonManic) reported 26 minutes ago from Amesbury, England

  @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

• 
  Toyhorn🎺 (@Toyhorn_) reported 29 minutes ago from Old Sarum, England

  @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

• 
  Dmitri Old (@DmitriusOld) reported 34 minutes ago from Over Wallop, England

  @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

• 
  Jenny 💙💛 (@headcovers) reported 48 minutes ago from Dinton, England

  @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

• 
  Toyhorn🎺 (@Toyhorn_) reported 55 minutes ago from Old Sarum, England

  Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Thatcher (@stevethatch77) reported 8 minutes ago

  @bt_uk Thanks for the advice but I am not wasting more time, trying to get hold of you. Part of my complaint is the amount of time wasted trying to sort your error out. The onus is on you to show some customer service and have the decency to contact me following my complaint.

• 
  H (@countrymousie) reported 9 minutes ago

  @btbusinesscare It's dropping in and out. I have no mobile signal here so I suspect Starlink is my best bet

• 
  fuey (@hongkongfu3y) reported 10 minutes ago

  @bt_uk hello BT. I was a BT customer for years but was shifted onto EE. I have a broadband package with them and 2 sim only deals (originated as BT sims) If I change back to BT would I still get the mobile discount with EE being the same as BT or would that change??

• 
  RaeRubyRae (@RaeRubyRaeK) reported 10 minutes ago

  @bt_uk You do sell customer info and I can prove it! So I can’t use the app unless I give you my mobile number is that what you’re telling me? There’s no other option?

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 11 minutes ago

  @neural_theory @bt_uk No way to cancel on the website and I really had to hunt to find the phone number - they're trying their hardest to make it difficult.

• 
  Stockport871 (@stockport871) reported 15 minutes ago

  @bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.

• 
  Andy Mich (@MrAndyMich) reported 17 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  Dave Tyrrell (@Dajamaky) reported 18 minutes ago

  @bt_uk are absolute *****. After 10 yrs of patchy WiFi we’ve made the move to another provider. 1 week before switch off they have turned off our WiFi . Thanks for nothing, mediocre pricks. I won’t hold my breath for a refund as I have long experience of your “customer service”

• 
  Apex Signs (@apex_signs1) reported 19 minutes ago

  @btbusinesscare I’ve just tried WhatsApp and the same issue. No response. Is there a phone number to actually speak to a human ??? 🤬🤷🏻. I’m being threatened with legal action over an account I closed months ago and I cannot speak to someone ??? Your robot doesn’t understand!! 😱😱

• 
  Garv Mittal (@garv25mittal) reported 22 minutes ago

  @bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately