BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 02/12/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Bulford.

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City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • Simoncarly1 Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • yoitsmilotic milotic (@yoitsmilotic) reported

    @HybridSkree @bt_uk Oh damn Claire hit you with a W Omegalol

  • karldrinkwater Karl Drinkwater 🥤 (@karldrinkwater) reported

    @bt_uk Because I went to your help and used the chat option and they told me to ring that number for help. The point is, when you ring that number and press 2, does it hang up on you as well?

  • HughDan1956 Hugh Dan MacLennan (@HughDan1956) reported

    @BTBusiness it is impossible to get through the BT call system to actually speakbto someone. Especially when @btbusinesscare is going to take money they shdn’t be taking. Send help

  • kiera_walsallfc Kiera Stacey Cartwright 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@kiera_walsallfc) reported

    @bt_uk Is it down or not it's a simple question & we have told you we are switching from you when our contract is up at the end of next month

  • whealie Chris Wheal (@whealie) reported

    @btbusinesscare I am having no problems except you are going to withdraw it and force us to have rubbish VOIP phones

  • ClaireMcC1985 claire (@ClaireMcC1985) reported

    @bt_uk hi I have been trying to add my bt account onto my bt. It keeps saying it will take 5 Minutes to update but when I go back then it keeps trying to make me add it again, can you help? Thanks

  • NikiFisherTPiB Get Kroenke out (@NikiFisherTPiB) reported

    @bt_uk How do I speak to someone at your company without using the phone please? I have hearing trouble and the background noise on your calls is horrendous? I can't even hear clearly with hearing aids!

  • Fibre_Tech_n_TV fibre and technology (@Fibre_Tech_n_TV) reported

    @bt_uk its OK, spoke to Customer Service in Liverpool first thing this morning.

  • karldrinkwater Karl Drinkwater 🥤 (@karldrinkwater) reported

    @bt_uk The problem isn't something you will be able to help with. One of my Simpler Networks powerline adapters stopped working. Totally dead. Probably the fuse. I removed the four screws to check but it still won't open. I wanted to know if there's a catch, or a fifth screw I missed.

  • kiera_walsallfc Kiera Stacey Cartwright 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@kiera_walsallfc) reported

    @bt_uk It's obvious that you have problems seeing all the tweets since Saturday.