BT (British Telecom) outages and service status in Old Sarum, England

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Old Sarum, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

City	Problem Type	Report Time
Salisbury	Internet	2 days ago
Salisbury	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

• 
  Dmitri Old (@DmitriusOld) reported 15 minutes ago from Over Wallop, England

  That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

• 
  Caro Valeria (@KroValeria) reported 28 minutes ago from Tilshead, England

  @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

• 
  Carly❤️Simon (@Simoncarly1) reported 32 minutes ago from Salisbury, England

  @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

• 
  Jenny 💙💛 (@headcovers) reported 36 minutes ago from Dinton, England

  @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

• 
  Ian Pearson (@ToonManic) reported 44 minutes ago from Amesbury, England

  @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

• 
  Toyhorn🎺 (@Toyhorn_) reported 47 minutes ago from Old Sarum, England

  @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

• 
  Toyhorn🎺 (@Toyhorn_) reported 56 minutes ago from Old Sarum, England

  Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

• 
  Dmitri Old (@DmitriusOld) reported 58 minutes ago from Over Wallop, England

  @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GerryC🏇🏾 (@Epsom1780) reported 6 minutes ago

  @Daddymerlin @bt_uk @FLOWJamaica I’m so sorry! That’s horrible! Hope you’re not paying for anything

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 9 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

• 
  Large Vodka (@mizmuggle) reported 10 minutes ago

  @bt_uk have had no broadband since 25/8. fault tracker says it’s fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Can’t get anything other than a bot on phone or text. I work from home and this is not good enough

• 
  Suraj Bithal (@BithalSuraj) reported 12 minutes ago

  @bt_uk @EE 1 month into a new internet deal and now the 3rd time I have been disconnected due to your poor admin. Been messed around numerous times. 2 engineer visits (5m each), 2 routers , 2 contracts , no email comms ...internet down today due to contract swap over , no comms .

• 
  mrchrisjohn (@mrchrisjohn) reported 13 minutes ago

  @bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve

• 
  namecantbebrank (@alreetson) reported 13 minutes ago

  @bt_uk She's paying money for this service that she is not getting, do you understand this? That has been ceased without warning of this one line per property policy that was never communicated. What the hell would you do if you encountered similar in your life?

• 
  The Real Philip Lyon (@phillyonskem) reported 17 minutes ago

  i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

• 
  GerryC🏇🏾 (@Epsom1780) reported 18 minutes ago

  @bt_uk I don’t have an account with BT though, I’m with Sky, but they’re not updating, and it’s Openreach that are supposedly fixing this problem and then updating Sky! So I need to contact Openreach!

• 
  Miss🐧Magellanic🐧 (@Magellanic80) reported 19 minutes ago

  Hi @bt_uk Need a bit of help please. I've been send 5 emergency backup line telephones, when I only need one. I'm regrestered as a vulnerable customer. How do I go about sending them back and stopping further deliveries. Thanks

• 
  jackbwater (@jackbwater) reported 20 minutes ago

  @mizmuggle @bt_uk Me too. Texting that number they mention 61998 I tried help and HELP and fault. I got a text back saying they will run some tests and it says system down in my area and they hope it will be up by 19:00 today....