BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 12/14/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone
United KingdomSalisbury E-mail
United KingdomSalisbury E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Helen29Aug Helen Lambirth (@Helen29Aug) reported

    Still no internet or telephone line having moved over a week ago. Thanks @bt_uk for not fulfilling your promises despite the notice we gave. Useless service when we are relying on internet for work. Any reimbursement?

  • Crawfurdd crawf (@Crawfurdd) reported

    Don’t get @bt_uk broadband in, shite service, shite customer service and telling lies constantly. Get Virgin in if you can

  • FruitworksCo Fruitworks (@FruitworksCo) reported

    @btbusinesscare Just a thought but if my broadband is down , how do I use this online automated system ?

  • chocqueen12 Lyn Brookes (@chocqueen12) reported

    @bt_uk Terrible customer service, my friend has just moved home with her mother who has dementia, her father has Covid and you are ignoring her! She’s been told now you can’t connect her broadband for weeks. What about her job?! #disgrace

  • rachel_spink Rachel Emma (@rachel_spink) reported

    Pretty shocking treatment of my 84yr old Grandma @bt_uk, she has been your customer for a long time and you have shown no support or help in helping her this week! Disgraceful!!

  • DjSimonmatthews DJ Simon Matthews #MentalHealthMatters (@DjSimonmatthews) reported

    @RoyalMailHelp @RoyalMail @bt_uk I'm not happy at all. Post women never delivered my parcel on Thursday for my BT Router. Iv now got no internet untill Monday. She didn't even call me like I requested. She was meant to leave with caretaker. I want some sort of compensation

  • johnskazz87 John (@johnskazz87) reported

    @bt_uk we have been left with no internet for 2 days...when working from home this is a disaster! Openreach engineer was meant to come out Friday but never turned up! Please help!

  • Balandharqueen Ogre battle (@Balandharqueen) reported

    @bt_uk Hi I have seen that how do I get a username please I am not a BT customer does that matter

  • olliefibro Paul Olorenshaw (@olliefibro) reported

    @btsport @btsportfootball your football coverage is terrible the idea of a commentator is to commentate not give us a history lesson and suck up to the big name players and teams. Sort it out

  • CHumiliation Aiden Hawdon (@CHumiliation) reported

    For over a month my BT Broadband has been dreadful: poor latency and sub 24mbps download speeds. For the last 5 days it has been on and off endlessly. @bt_uk i pay £50+ for 63/72mbps speeds and I don't get close or even get broadband. Can't wait for VirginMedia to be in my area.