BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 03/29/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

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City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • Simoncarly1 Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ImChickenKiev Liam Cartwright (@ImChickenKiev) reported

    @bt_uk Such a shambolic broadband provider. Had an engineer out to "fix" my problem, said it was all done. Within 20 minutes the router went down a further 3 times...

  • ablogslife1205 A Blogs Life (@ablogslife1205) reported

    @bt_uk Yes! We are having issues all the time. We want an engineer to the house to sort this. You advertise wifi to every room or money back. We don't get this service. Now when we ask about leaving we are told we have to pay £250 ! Why? We are not getting what we pay for.

  • 148Bj Tomas (@148Bj) reported

    @btsport Peter Walton just idiot like other referees. Somebody in BT should ask him about Salah's diving, why VAR not correct that and how this one was penalty but Laca's foul was not?

  • alomae99 JuicyJesus🇧🇷 (@alomae99) reported

    @bt_uk is the internet in m15 down?

  • twallerz Twall (@twallerz) reported

    @bt_uk got a bit of weird letter from you asking for me to apply for a grant to help pay for internet infrastructure... What next? My electricity company asking me to help pay for the pylons? #brokenmarket

  • nglwaug nigel waugh💙 (@nglwaug) reported

    @bt_uk Thanks, James re prompt reply! My account number is MY52837710, and then it also says GB12593068. I think one of the numbers is a previous account which is now closed but the number still remains on my system. I wonder if it’s a transmitter problem but no report of issues.

  • Phantom1078 Stuart Holmes (@Phantom1078) reported

    Its D-day tomorrow @bt_uk , let's see if you can stick to your commitment of fixing my Broadband. My wife a school teacher and tgerefore a key worker has not been able to provide online lessons this whole week thanks to your inefficiency.@Ofcom how do you feel about this service?

  • oGSanch Lawrence Smith ⚒️ (@oGSanch) reported

    @bt_uk @BTCare has got to be the worst internet provider to have ever existed had constant issues for a week now and even had an engineer come out on Wednesday to fix said issues and we are still in the same position possibly worse BT sort your **** out 🤬🤬🤬

  • RichACKemp Rich (@RichACKemp) reported

    @stan_chow @zedr10 @bt_uk Called up, they said 1am fix

  • tuxford2 Craig Tuxford (@tuxford2) reported

    @bt_uk @thfcJak Bes thing to do is a 30 min power down on the router.check every 2 hours to see if the network is back up.