BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 02/12/2026 12:40

February 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Bulford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • Simoncarly1 Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnAtk61686298 John Atkinson (@JohnAtk61686298) reported

    @bt_uk why have you charged me£85 for a visit that your engineer assured me I wouldn't be charged for as the fault was yours. I rang at 20:30 and was cut off while on hold at 21:00. This is not good service.

  • pally_11 Pally (@pally_11) reported

    How @btsportfootball can charge so much and have the audacity to make us listen to Townsend and Mcmanaman I’ve got no idea. So bad #btsport

  • Ricki01111240 Ricki (@Ricki01111240) reported

    Real Madrid it ain't happening at all. So poor #ChampionsLeague @btsport

  • PaulLeo35645921 Paul Leonard (@PaulLeo35645921) reported

    @btsport just like listening to Real Madrid TV. Commentators awful

  • Ricki01111240 Ricki (@Ricki01111240) reported

    Cant believe how poor real Madrid are @realmadrid #ChampionsLeague @btsport

  • Garry27977708 Garry (@Garry27977708) reported

    @bt_uk - Your fiber is f**king shocking. Pi$$ed off with it, not to mention then damage and moronic installation by one of your so called BT engineers. BT is a definitely a 'COWBOY' outfit.

  • houghtoncharity Richard Houghton (@houghtoncharity) reported

    @btbusinesscare I upgraded today. New service due to be installed and start 25th May. You cut me off today. Obviously not paying bills until you reinstate my service. Please do so immediately. Morons.

  • hampcamp2004 hampcamp (@hampcamp2004) reported

    @btsport the only channel not working this evening is BT sport, it's not the internet connection every thing else is working.#ChampionsLeague who just scored

  • steamedhamms steamedhamms (@steamedhamms) reported

    @bt_uk chelsea game not working thru app on our fire stick?

  • Ricki01111240 Ricki (@Ricki01111240) reported

    Poor Poor Poor @realmadrid #ChampionsLeague Shocking performance @btsport