BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Old Sarum, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Old Sarum, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Amesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Amesbury |
Internet | |
| Salisbury |
Internet | |
| Salisbury |
Phone | |
| Salisbury |
||
| Salisbury |
Community Discussion
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BT (British Telecom) Issues Reports Near Old Sarum, England
Latest outage, problems and issue reports in Old Sarum and nearby locations:
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
@ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.
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Invisible Elf
(@InvisibleElf) reported
@bt_uk @OpenreachHelp #openreach, please can you contact me regarding complaint reference C48874662
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Alan Rew
(@alanrew) reported
@RobTemple101 @bt_uk IIRC BT lost a lot of experienced engineers when they changed their contracts a couple of years ago. FWIW, if it's just for Internet access, other providers give much better service even though they use the same infrastructure. I use @zeninternet & recommend them.
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Colin Morrison
(@Morrie1981) reported
Had to make a couple of customer service calls regarding my sports TV subscriptions. Absolutely shocking, couldn't care less attitude from @btsport - congrats you lost a customer. Called @SkySports - Mohammed was very helpful and dealt with my query very professionally.
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Rob Temple
(@RobTemple101) reported
I’m trying to sort out an openreach issue with @bt_uk and every person I speak to ends up saying “I’m not really the right person to speak to about that”. I even had a guy in the house yesterday with “openreach” clothes on staring at the openreach box. He wasn’t the right person.
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Karen
(@missfowler_) reported
@bt_uk Does that excuse being spoken to like an idiot? When someone simply cannot read a message and respond appropriately? I do find it hard to believe that @bt_uk whichever dept don’t have email addresses shared across the departments, even if you don’t deal with the btwifi yourselves
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Paul Cryer
(@PaulCryer11) reported
@bt_uk I moved house and tried to move my services to the new address, instead I was dumped without being informed. I'm now being told that l have to start a new contract and pay £38 a month for the same service I was paying £27.61 for. I'm fuming!
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Karen
(@missfowler_) reported
@bt_uk Many companies have separate depts, yet have internal contacts…maybe @bt_uk need to change, so they can provide info. In private messages, it certainly wasn’t helpful! It shouldn’t cost the customer to resolve. I was given 3 wrong emails before I found the correct email!
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Chris Kettle
(@chriskettle3) reported
@bt_uk I'm expecting sooner than the 24th for manager contact, leave that with you as I may not be a customer by then. #yourchoice
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VILEGOAT
(@VILEGOAT1) reported
@btbusinesscare I had a line damaged. Someone came out the next day to do a temp repair and said a Perm fix would happen soon. The line got damaged again as they were left on the road side. I rang up on Saturday and was told a team would do repairs Tuesday. No show. Then told today. No show.