BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 11/26/2025 09:35

November 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Amesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone
United KingdomSalisbury E-mail
United KingdomSalisbury E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    @Glo_Thienel @bt_uk BT have gone from bad to worse.

  • thomharrod Tom (@thomharrod) reported

    @bt_uk 🤝 awful speed/connection

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • Maysiebug Maysie new adventure bug 🌙✨🐞🔮 (@Maysiebug) reported

    @bt_uk I’ve just cancelled my account (due to redundancy and having to move) no problems brilliant service and when things went wrong you guys helped out! Thank you

  • AlexNichols91 Nips (Alex Nichols) (@AlexNichols91) reported

    @roundyfullandby @bt_uk Sounds about right mate. I cancelled my TV with them kept sports and upgraded broadband as couldn't be bothered with the ag of changing. Wish I changed now as it is proper crap

  • earthboy_who Tesco (@earthboy_who) reported

    @EChymera @btsportfootball @btsport Same error code for me too. BT always seem to do a piss poor job of showing Europa games that don't involve a PL team sadly

  • kevin_kuda Dexter (@kevin_kuda) reported

    @btsport what are you lot playing at, can’t login my account and been on hold for over an hour

  • Andy_Stunell Andy Stunell (@Andy_Stunell) reported

    @btsport hi, why is BT Sport 1 not working? Have reset router and hub but channel not working. Shouldn't have to stream from laptop to TV

  • leereilly90 Lee (@leereilly90) reported

    @bt_uk your cancellation process for BT sport is an absolute joke. 5 seconds online to subscribe but you want a phonecall 30 days ahead of time to cancel? Cancelled the direct debit but apparently this doesn't cancel the product. Now having to pay 2 months balance. Garbage

  • MaggieD60 maggie downes (@MaggieD60) reported

    @bt_uk my broadband keeps failing, I’m getting “not secure connection & weak signal”messages. Can’t get through to apps on my tv without reconnecting. Losing signal on my iPhone. What’s going o? Not good