BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 12/27/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone
United KingdomSalisbury E-mail
United KingdomSalisbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • Simoncarly1 Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sebbike2 Tamas Sebestyen (@sebbike2) reported

    @OpenreachHelp @bt_uk I have made an official complaint through MyBT ( VOL013-588686300033 )but it seems like that complaint has been deleted from the system, that is just shocking to be honest. I would not expect this from BT at all. It is time to look for other broadband providers I think.

  • potter97814431 potter (@potter97814431) reported

    @edward_w97 @RobbieSavage8 shouting come on wales when dan James scored wtf was all that about, moaning n grunting on every penalty Man U had @btsport can’t be having that donut be commenting on final

  • mummychin WithaKandanA (@mummychin) reported

    @bt_uk Can’t say that I am that thrilled but interesting that you seem to view this as a positive customer experience. Is BT willing to cover the cost of the 02 4g internet?

  • anetevt AnnetteV (@anetevt) reported

    @Cilvrnum @bt_uk I am still in the industry that’s why I am aware of issues that crop up but you crack on Janet

  • davetheblue41 Dave a Bitter Bertie (@davetheblue41) reported

    @edward_w97 By “our”you mean @btsport and the just as awful @SkySports presumably

  • weejaw73 Julie 🍹🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weejaw73) reported

    @BTCare hi I was in communication with yourselves at start of wk re an issue & it since resolved however a colleague arranged for a new hub to be sent altho I requested for it to be stopped it’s arrived would you like me to return it ??

  • weejaw73 Julie 🍹🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weejaw73) reported

    @bt_uk Resolved it thru constantly shutting it down & leaving it off for 30mins That would be ideal I’ve not opened it x

  • nw1gunner Anwar Hussain (@nw1gunner) reported

    @bt_uk Hi Elaine the fault has not cleared and to my shock I’ve just received a email to state my complaint has been closed down even before it has been resolved. This is very poor VOL013-590044585522.

  • ritamay1 Rita Hunter (@ritamay1) reported

    @bt_uk No! Not working! Just received hospital letter for my husband's missed Appointment...unable to get in touch with us! He has three serious health problems...now, got to wait until Nov! Sort something out!

  • NeoSamG Zombie Lord 🧟‍♂️. (@NeoSamG) reported

    @BTCare so trying for the 2nd time to have My Full Fiber installation done. Despite the ridiculous amount of problems this has caused Me & My multiple requests if it could happen. Engineer in attendance is saying He shouldn't be doing it. As it's against the rules...