BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 01/27/2026 11:55

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Bulford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Marge2612 Margaret Wyett (@Marge2612) reported

    @bt_uk NEVER USE BT BROADBAND you need to sort my account. You cancelled my account rather than my late mother's and you haven't sorted mine to be reconnected, been on phone for 4 hours and nobody has sorted it. Needs sorting today SHOCKING SERVICE

  • KrisO1805 Kris (@KrisO1805) reported

    @bt_uk hi my internet is currently down is this a problem in the DH2 area?

  • RussMichaels Russ Michaels Consulting (@RussMichaels) reported

    well so far transferring my broadband to @bt has been a massive mistake. Nothing but problems since day 1. Connection is up and down like a yoyo. One engineer after another coming out and not fixing the problem. @btbusinesscare

  • JonScoff JonScoff (@JonScoff) reported

    @bt_uk I tried to cancel a recent order on your website and it took me straight to that after submitting the request. Can you DM me please?

  • Willtod54568521 Willtodd (@Willtod54568521) reported

    @bt_uk Jesus you took 6 months, 4 engineers visits and 30 hours of phone calls to fix my problem!

  • LAP_Racing ƤЄƬЄƦ ԼƛƁƠƦƝЄ 📸🏁🚗 (@LAP_Racing) reported

    @bt_uk No, that’s not what I’m saying. The SEO description gives impression BT Broadband customers can watch BT Sport for free on the BT Sport app. @Ofcom would you expect when seeing original search result that if you’re a BT Broadband customer you can watch on their app for free?

  • ploberman Paul Loberman (@ploberman) reported

    34 minutes on hold for @bt_uk then they answer, no one speaks and they hang up! How's your day going?

  • d4vidc88 David Clark 🇬🇧 (@d4vidc88) reported

    @bt_uk 24 hour after my broadband was due to go on still absolutely nothing. Extremely poor service, all I get is we apologise. Are you going to compensate me for not being able to work from home? #shocking #newcustomer #notimpressed

  • wombathell Mick Taylor (@wombathell) reported

    @Mas79K @andNickMullins @btsport I know that, and it is better than not seeing the game at all. You can't use the app if you subscribe through Sky, so they take your money but don't give you the full benefits, I knew that before I subscribed through sky so not a complaint after the fact.

  • liv1493 Liv Marsh 💙 (@liv1493) reported

    I’m sure nobody at @bt_uk communicates with each other! Contractor came out to the house at Christmas and highlighted an issue. We have also informed them of this several times and been passed from pillar to post. Contractor has come today to install Wi-fi and guess what?