BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Old Sarum, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Old Sarum, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Old Sarum, England
Latest outage, problems and issue reports in Old Sarum and nearby locations:
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Ian Pearson
(@ToonManic) reported
from
Amesbury, England
@bt_uk should bring back @BTCare. They used to reply and would deal with any issues.
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Jenny 💙💛
(@headcovers) reported
from
Dinton, England
@bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
@ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.
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Carly❤️Simon
(@Simoncarly1) reported
from
Salisbury, England
@bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mayhemzz22
(@Mayhemzz22) reported
@bt_uk heya, really struggling to get support via the live chat. contacted a couple of times now about an intermittent issue with my router and they keep just running speed tests and saying everything is ok. Is there an escalation process?
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Jez Wright
(@jesterwri007) reported
@bt_uk So you have closed my complaint without my consent and now I can’t get into my account! I will switch to public to see if I get a response!!! Oh and I have paid the invoice that was sent to the wrong address!!! #complaint#competitor#
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Christina Rees
(@CBridgwaterRees) reported
@bt_uk I will, thank you. I am out of all patience now though as had already been personally promised it had been dealt with. BT makes it virtually impossible for a customer to leave, even when dead. It is truly distressing.
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Kirstin Campbell
(@kirstin23c) reported
I have been on the phone to @bt_uk for nearly 4 hours trying to sort my elderly grandparents phoneline. Service has been absolutely horrendous. Very disappointed. They are about to leave 86 year olds without a landline as everyone seems to be blaming each other. Do better @bt_uk
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Blind guy advantage
(@blindguyadvanta) reported
@bt_uk what's going on with the service in Liverpool?? Been off nearly 24hrs now.
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Spud
(@Spud) reported
@bt_uk Hopefully you can help us get back online, our hub is flashing orange continuously. 24 hours without internet.
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Spud
(@Spud) reported
@bt_uk I DMed it over. Internet has been slow for WEEKS. Now it’s been cut off for well over a day, it’s just awful. None of us use data I’m having to use a friends we couldn’t even get through to BT to get this back up. Self employed online and really not on.
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Tara
(@paganpie) reported
@btsport How can I cancel online please? Just spent 30 mins in chat with advisor and at the end they just gave me a number for your loyalty team. I have BT sport through Sky.
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Spud
(@Spud) reported
@bt_uk please send an engineer out sooner. Our internet has been off for 24 hours and I work from home and have angry clients. Internet has even slow for WEEKS. Planning on cancelling after 10+ years.
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Tripping Gauntlet
(@CEB97783359) reported
@bt_uk See told you you'd start quoting tos, funny how it never works out on the customers side