BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 12/25/2025 06:55

December 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone
United KingdomSalisbury E-mail
United KingdomSalisbury E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PrettyHatMech 🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴 (@PrettyHatMech) reported

    So the braindead parasites from @bt_uk just sent us a marketing leaflet for a service we already use with them. If @bt_uk shut down its entire marketing department; and spent the money on infrastructure and customer services; they’d actually get more customers.

  • paulfraser84 Paul Fraser 🐟 (@paulfraser84) reported

    @bt_uk All the offers are more expensive. Hardly showing any loyalty to a customer ? If the "offer" isn't available anymore, how can I keep the same package? The only difference is that your company wants to charge me more for the same product.

  • Jama10Awil Awil Jama (@Jama10Awil) reported

    @TC38534491 @ETHthisistheway @btsport Iraq war,Afghanistan war, (I said historically), Support for apartheid South Africa l, current support for Isreal, support/funding for Saudi bombings in Yemen,war in Libya and Syria etc all in the last 40 years.Qatar has not even got into a single war and Saudi just Yemen.

  • HelenHarries17 Helen Harries (@HelenHarries17) reported

    @bt_uk reported a problem with our landline yesterday morning by text, not heard anything since & when I go online to our account to track the fault, it says no faults on this account...please can you update? Thanks..

  • NFlisher Nadia Flisher (@NFlisher) reported

    @bt_uk That is wireless yes but it's constantly this low and dropping out but we have been told for over 2 years there is no issue

  • JonSenior1 Jonathan Senior (@JonSenior1) reported

    hi @bt_uk - We have been customers for years. My renewal is £20/month MORE expensive than what I can buy from the website as a new customer. The phone operative didn't have the power to do anything about this. Sorry but we don't connect for good...

  • MillarRoddy Roddy Millar (@MillarRoddy) reported

    @bt_uk Trying to access my account online but there’s a problem setting up the ‘two step authentication’. Pretty frustrating in all honesty!!

  • GaryG0985 Gary Goodwin (@GaryG0985) reported

    Can anyone please help me out with an access code for @bt_uk please? PS5 back in stock and finally have chance to get 1 but need BT Access code please, will be forever grateful

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk @bt_uk I am still waiting for an update on my fix. It's been a week of radio silence.

  • Jama10Awil Awil Jama (@Jama10Awil) reported

    @TC38534491 @ETHthisistheway @btsport Are you stupid or playing dumb ? My whole point this whole time is that no nation is guilty free. You can be from Denmark or Singapore or China….your country has carried out horrendous anti human right law.