BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 11/22/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Amesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone
United KingdomSalisbury E-mail
United KingdomSalisbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

  • Simoncarly1 Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • the_welder_p32 Kraken (@the_welder_p32) reported

    @bt_uk Says there's not but speed is shocking. I've a 5g hub you sent out that you want back. You've turned it off I'll keep it and could you turn it on please. Obviously there's an issue here.

  • curlyjones1988 Chris Jones (@curlyjones1988) reported

    @bt_uk Hi Sharon, probably not now to be fair. I needed help 12hrs ago

  • dutchattalbot Dutch (@dutchattalbot) reported

    @bt_uk don’t believe a word about BT helping those who are struggling with their broadband. I phoned and was told in no certain terms if you leave you will have to pay £342. No help whatsoever. Sent back router and now they pester me with emails for router.

  • LizzyCryer857 Elizabeth Cryer (@LizzyCryer857) reported

    @bt_uk Currently BT owe my husband and I over £100 for service charges not received. 3 letters sent to customer service complaints department. Still not resolved! Trying this as a last resort.

  • Peterha52150574 Peter hartley (@Peterha52150574) reported

    @bt_uk I reported a fault to you 22nd. Apparently I'm getting an engi Monday. October then. Being in Cornwall, no mobili signal in in home. Disgusy service. Watched my router doing spectrum last four hours. Back to talk talk.

  • dutchattalbot Dutch (@dutchattalbot) reported

    @bt_uk Rob, thank you for your message, I have paid the money now and returned the router. My point was the failure to help pensioners when financial circumstances arise. Now left with a £342 debt to repay.

  • JustSimonSocial JustSimon (@JustSimonSocial) reported

    @bt_uk why as a new customer at my address I can get full fibre 900 yet as I’m an existing customer you can only give me full fibre 250? Been a customer for 7 years. Sort this out or I’m gone to sky.

  • AlexBartlett97 Alex Bartlett (@AlexBartlett97) reported

    @bt_uk Router Keeps disconnecting from the internet, turned it off and on multiple times and took the plug out the wall waited 10 mins before turning back on yet on the website says there’s no issue?

  • steves01x Steve (@steves01x) reported

    @bt_uk I don't have signal in the house 😩 is there a Web chat link?

  • IanHCooper Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported from Ely, England

    Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things