BT (British Telecom) outages and service status in Old Sarum, England

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Old Sarum, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

• 
  Jenny 💙💛 (@headcovers) reported 6 minutes ago from Dinton, England

  @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

• 
  Dmitri Old (@DmitriusOld) reported 10 minutes ago from Over Wallop, England

  @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

• 
  Dmitri Old (@DmitriusOld) reported 18 minutes ago from Over Wallop, England

  That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

• 
  Carly❤️Simon (@Simoncarly1) reported 25 minutes ago from Salisbury, England

  @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

• 
  Toyhorn🎺 (@Toyhorn_) reported 27 minutes ago from Old Sarum, England

  @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

• 
  Caro Valeria (@KroValeria) reported 29 minutes ago from Tilshead, England

  @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

• 
  Ian Pearson (@ToonManic) reported 36 minutes ago from Amesbury, England

  @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

• 
  Toyhorn🎺 (@Toyhorn_) reported 56 minutes ago from Old Sarum, England

  Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Mich (@MrAndyMich) reported 2 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 5 minutes ago

  @brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.

• 
  Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported 6 minutes ago

  @bt_uk Complaint has been opened and then closed! I give up.

• 
  Philip Aggrey (@Felipe_Grey95) reported 11 minutes ago

  Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬

• 
  Kevin Flanagan (@KflanaganKevin) reported 13 minutes ago

  Now May 5th still no connection !! Despite endless calls and attempts to get help !’ @bt_uk cut off again transferred then told no information on their screen , started details again now cut off again as lines close at 6pm this is a business account !!! We don’t close at 6 !!

• 
  Rhonda 💙 🇺🇦 🏳️‍🌈🏳️‍⚧️ (@rhondawainman) reported 14 minutes ago

  @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.

• 
  Steve (@SanatoriumSteve) reported 14 minutes ago

  @bt_uk Hey BT or EE or whoever the hell u identify as at the moment. Sort ur damn app out!! Logged out multiple times over past few days, for what reason?? Have had to verify who I am each time!! That's including the 2 hrs wait for a text verification code just to continue!!

• 
  Jane (@Milly1Molly) reported 15 minutes ago

  @weatherbraine @bt_uk @Ofcom We went away from BT due to their service. Who in their right mind uses Evri?

• 
  Ian Robson (@GFX2001) reported 17 minutes ago

  The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

• 
  Darren Lewis (@Darren_Lewis1) reported 20 minutes ago

  @bt_uk typical BT broadband neglecting loyal customers - renewal prices for a customer of 6 years - charging WAY MORE than the market rate and WAY MORE than if I was a new BT customer. Shame on you, I thought those days of not caring about your long standing customers was over.