BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 03/31/2026 00:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

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City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _WinterDog Long Trinh (@_WinterDog) reported

    @bt_uk I'll be honest i think that is ridiclouss that i have to wait until Wednesday to get this sorted. I have had the same issues for the past 4 days now. I've had someone come today as well and still have issues. I pay so much for this service, also been a long term customer with you

  • CarolynRobb13 Carolyn Robb (@CarolynRobb13) reported

    @bt_uk hello I purchased a PS5 on Monday and it has passed security but hasn't moved onto processing, can you help?

  • CarolynRobb14 Carolyn Robb (@CarolynRobb14) reported

    @bt_uk I ordered a PS5 on Monday and it has only passed security not got any further, can you help?

  • AndyGibsonTV Andy Gibson (@AndyGibsonTV) reported

    This interview is ****. #WWE #SmackDown #BTSport

  • Joshhuck93 Josh (@Joshhuck93) reported

    Not a great start with @virginmedia….since getting it haven’t had any tv due to an ‘error on the network’ which will take 2 days to fix. Also can’t log in to the tv app. Regretting moving from @bt_uk already

  • Randall100 Chris Randall (@Randall100) reported

    @MichaelBensonn @btsport @BTSportBoxing absolute garbage. You’d have done something about it during the presser. You love it, it’s sold more units. You’re hypocrites…

  • MatthewCurryx Matthew Stephen Curry (@MatthewCurryx) reported

    @FERRYHILL_MAGS @btsport … cross country race in P.E. and I never even tried, my School@I mean. I always won by at least like five minutes minimum. Nof bragging, not at all as that is so not me, Iam just tryimg to make all you people understand a little about me. Although I fukcimg H A T E lising…

  • AdamRizoNegro Adam (@AdamRizoNegro) reported

    @bt_uk Oh ok. So when my elderly mother is offered it, can she ask to stay on the copper service? I only ask because she lives in an area which has lots of power cuts and still needs to be able to phone people. Thanks.

  • jamclarkey James (@jamclarkey) reported

    @MattJacobs68 @bt_uk @MoneyTelegraph Yes support should of just said to plug current phone into back of the smart hub 2. Btw have your parents tried that? An openreach engineer isn't likely to be called out for this as they'd just unplug from wall to back of smart hub 2. This is now more IT support that is needed.

  • AdamRizoNegro Adam (@AdamRizoNegro) reported

    @bt_uk Ok thanks for the replies. I do think this is something that needs to be looked at before 2025 because it effectively makes the service worse than it was before, and could leave vulnerable people without a means to communicate with the outside world. Thanks