BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 02/23/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury E-mail
United KingdomSalisbury Total Blackout
United KingdomSalisbury Phone
United KingdomSalisbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gagun2020 Jess (@Gagun2020) reported

    @bt_uk Hi - I’ve received an email to say I’ve stopped services when I haven’t??? Please can someone help ASAP as it says you’re stopping services from today…!

  • garyallanach Gary Allanach (@garyallanach) reported

    @bt_uk Thanks for getting back but too late I'm afraid. Spoke to Sky last night and sorted a deal with them at half price what am currently paying BT (and faster). Note - their deal is open to existing customer too.

  • Everlands_001 Andy Browne (@Everlands_001) reported

    @bt_uk the entire concept of our UK landline telephone network is being undermined by the constant stream of scam Amazon calls. Do you ever intend to do anything about it?

  • nixi135 nixxi (@nixi135) reported

    @bt_uk my broadband went out today. I was told it was a wide outage. I work from home and was told it would be ok tomorrow but now says Thursday. Do you cover my loss of wages for all this time?

  • DFL_Dust_Free DFL Cleaning Services Cornwall (@DFL_Dust_Free) reported

    @bt_uk so, BT, during our house move, you assigned a new landline number after saying I was keeping my old number(MY BUSINESS NUMBER).Now on the phone, someone is extremely disinterested and saying you no longer have our old number for us to have(customer of 15 years).

  • windypoos steve (@windypoos) reported

    @bt_uk I know when we call this number the customer value team will have none of the information I gave to you today. We will just have to start all over again.

  • Liver_and_Bacon Liver and Bacon* 🇪🇺🇺🇦 (@Liver_and_Bacon) reported

    Why the fck is the spurs game at 19:45 on a Saturday?? Who make these stupid fcking decisions??? @btsport ??

  • PaulOehme3 Paul Oehme (@PaulOehme3) reported

    @bt_uk are your bt TV set up boxes having problems as I was watching a program and the picture was purple went to string and changed it from 1080p to 1080i and this sorted the purple picture.

  • ktsmith2503 Katie Smith 🌸 (@ktsmith2503) reported

    @bt_uk There are no faults in my area. You're engineers are clearly incapable of providing the right service. Your response is pretty pathetic to be honest.

  • Ronniemageean Ronnie Mageean (@Ronniemageean) reported

    @dannybohill @SkySportsNews Sky do not give 1 **** about Scottish Football. They have no idea and are very pro Sevco, BTSport were by far the better coverage!