BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 01/22/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Phone
United KingdomSalisbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone
United KingdomSalisbury Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Simoncarly1 Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulForrestOwen Forrest (@PaulForrestOwen) reported

    New 24 month contract (?!) with @bt_uk installed on 28th Feb. Second week in March told price was going up by 14%!! Nothing they will do as CPI inflation is in the T’s & C’s. Awful customer service here! Be careful of false introductory offers! @MartinSLewis

  • KGSGolf Steve Gould (@KGSGolf) reported

    @ElmslieEnder @btsport @eddiemacbawa Now that would be good Mark! Enjoyed the show but can’t believe it jumped from Bolton to Sunderland with no explanation of how we went from almost dropping down to the third division to the top end of the first division?

  • KingsleYisBad Alex (@KingsleYisBad) reported

    @bt_uk Hi Colleen, support sucks, my fibre hasn’t been installed yet and is delayed because you need a planning team, you won’t turn on the copper cables so I’m using an EE hub which as you can see from my previous image, sucks *****.

  • fart_knocker101 NikNokula 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦🇪🇺 (@fart_knocker101) reported

    Phoning @bt_uk might be the most unpleasant experience of my week and my dog is getting put down this week.

  • SoniaOwenAfA Sonia Owen (@SoniaOwenAfA) reported

    @bt_uk every day without fail for last week or so my WiFi has gone down at least once, more often twice. It’s driving me mad!!! Reconnects again within a few minutes but so annoying. Interrupts work or TV. I’m so over your unreliable WiFi I’ll be leaving when my contract is up!!!

  • Taz_zie Sarah (@Taz_zie) reported

    @bt_uk how is it ok for you to book an appt on 11/3 for 29/3, so I book a day off, then you confirm again this morning only to text this eve to say it’s been changed without any discussion? Literally a law unto yourselves, zero ‘customer service’ it seems?!

  • pikeystud N (@pikeystud) reported

    @bt_uk you’re customer service department is absolutely shocking. We’ve just signed up with you and it the worst mistake we’ve ever made.

  • char48901565 char (@char48901565) reported

    @bt_uk can you explain why your billing it’s ridiculously poor?! Trying to pay a bill online, it’s not showing up, it’s constantly asking to log in when we’re logged in and the app constantly saying error. My husband now going to lose his lunch break speaking to you!

  • awmcs Andrew McSteen (@awmcs) reported

    @bt_uk complaint VOL013-760272570558 registered, please respond via DM or email only. Thanks

  • judju17 Jude Brown (@judju17) reported

    @bt_uk How is right for Bt/Openreach to leave a 90 year old lady without access to her landline, internet and house security for nearly 3 weeks whilst making promises to sort this problem out and then never turning up or returning calls? Appalling!!