BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 11/24/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Amesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone
United KingdomSalisbury E-mail
United KingdomSalisbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • Simoncarly1 Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dankeane1980 Daniel (@Dankeane1980) reported

    @btsport good morning I reported my app not working on Sunday still not working any help please?

  • Liampufc1996 Posh5Eva (@Liampufc1996) reported

    @bt_uk We’ve had the same router for many years, when we ‘upgraded’ we were told we’d get a new hub, never arrived called multiple times and told it would be delivered, never arrived. We were told we’d get a faster download speed but the last month it’s getting slower and slower.

  • RobWoodhall2 Rob Woodhall (@RobWoodhall2) reported

    @BTCare can’t believe you are putting up prices when we have had the worst 18 months in our lives & folk are financial & mentally drained & yet another company who as got millions prey on the folk when they are down #Disguting & your contracts mean nothing

  • RIchardProud1 Richard Proud (@RIchardProud1) reported

    @bt_uk Complaint Ref: VOL013-564100345094 Spoke to Michael tonight for 12 minute for which he continued the company line from ******** Telecom to talk utter ******** and as a result he has took it on himself to close the complaint despite not being resolved

  • terragher ter gallagher (@terragher) reported

    @bt_uk Guilt tripping parents is bad enough. But from the company that gave me the worst broadband service I've ever had it's particularly annoying. Never did get the speeds or the £100 I was promised.

  • j0eli0 spongebob (@j0eli0) reported

    @bt_uk discs never work, wifi is slow need i say more

  • MissHarjB Harj Kaur (@MissHarjB) reported

    @bt_uk my router is down, keeps flashing purple/pink

  • __FairyP P 🤍 (@__FairyP) reported

    @bt_uk No. I called you guys yesterday who confirmed there was a fault. Just don’t understand how it started working for an hour to the not working again. Very frustrating seeing as we’re all working from home

  • candyflosshime 🦝 Kasey 🦝🌱 (@candyflosshime) reported

    @bt_uk hey, can I have some help please? I got an email the other day saying my 24 month contract was nearly up after only 12 months... and ever since my Internet has been awful. Keeps dropping out, trouble on all devices. Would like someone to look into it please.

  • scottisharsenal ScottishArsenal (@scottisharsenal) reported

    Can we also make a petition for @btsport to never let Steve Sidwell co-commentate on an Arsenal match ever again? because that was insufferable.