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BT (British Telecom)

BT (British Telecom) outages and service status in Old Sarum, England

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Old Sarum, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Old Sarum, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

  • ToonManic
    Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • Simoncarly1
    Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • KroValeria
    Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_
    Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • headcovers
    Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • Toyhorn_
    Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • VictorOlliver
    Victor Olliver (@VictorOlliver) reported

    Internet outage reported @btbusinesscare @EE on England south coast.

  • TSLG13007
    TSLG13007 (@TSLG13007) reported

    @bt_uk absolutely appalling customer service as usual

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

  • bryonycdc
    bryony (@bryonycdc) reported

    @bt_uk hi, an engineer was meant to visit today as my internet has barely been working since it was installed about a week ago and no one has turned up? i’m a new customer and beyond unimpressed, regretting switching to your broadband

  • cbehaviourist
    The Canine Behaviourist (@cbehaviourist) reported

    .@bt_uk My broadband is down, my neighbours are fine. My wife needs it for work. No way to contact BT by phone. Fault registered - won't look until next week. Appalling service as usual.

  • CazMorgan5
    Caz Morgan (@CazMorgan5) reported

    @bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?

  • DianeThomson13
    Diane Thomson (@DianeThomson13) reported

    @bt_uk Hi still waiting for compensation for fault that lasted from December till March this year.Have spoken so many times and had fault logged and complaint escalated however still no compensation but you are on the ball taking out new higher payment for April.

  • ae_parry
    AP Rhondda (@ae_parry) reported

    @btbusinesscare @ofcom You can't even complain because they will always say that BT have not had enough chance to fix things. 2 years of bills messed up and now I have moved on to a better company I am struggling to even do that.

  • rachelleese84
    Rachel (@rachelleese84) reported

    @bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.

  • FranPlimmer
    Francesca Plimmer (@FranPlimmer) reported

    @btbusinesscare 4G box hasn’t worked. What do you suggest we do now ? We are going into another week with no internet. Appalling customer service.