BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 02/20/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Bulford.

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City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kukuandchips Africa🇰🇪🇬🇧 (@kukuandchips) reported

    @HonestArsenalF1 @btsport Their schedule keeping is atrocious, I cancelled my subscription and that was one of the reasons the other was their customer services or lack of

  • YDysgwrAraf Robert Bruce (@YDysgwrAraf) reported

    @bt_uk Seriously, mate, I’ve read that page so many times in the past couple of years I could take an exam. The only solution I’ve ever found is to start trying to cast around an hour before kick-off and I may have something watchable by half time.

  • rosa_alba_macd Rosa Alba Macdonald (@rosa_alba_macd) reported

    @bt_uk No it is not an Apple issue. It is a BT issue since you started to separate from Yahoo. Do not try to pretend otherwise. It is about the architecture of your Email - every other email provider works with Mail. Just not BT (gmail, Yahoo, hotmail all work).

  • johng225 John (@johng225) reported

    @dermotcoyle @bt_uk Mine also seems to be down

  • kukuandchips Africa🇰🇪🇬🇧 (@kukuandchips) reported

    @HonestArsenalF1 @btsport Their schedule keeping is atrocious, I cancelled my subscription and that was one of the reasons, the other was their customer services or lack of! @btsport are quite useless until its bill time then they're very efficient! #useless

  • Jennife68061084 Jennifer Harrison (@Jennife68061084) reported

    Luckily we have a strong return customer base and have managed to keep our heads above water- another business may not be so lucky. The cut off was entirely @bt_uk ‘s fault and they have admitted to this. We have made in excess of 50 phone calls and we are no further forward.

  • rosa_alba_macd Rosa Alba Macdonald (@rosa_alba_macd) reported

    @bt_uk Yes I had and the BT and Apple Support pages (I mana an eejit. And, with all due respect - that page lists POP3, IMAP and SMTP (SSL) settings and Port Numbers not any caldav/carddav or whatever the term is for contacts server addies.

  • sad1ebabes84 Sadie (@sad1ebabes84) reported

    @CityFibre may want to teach your staff about customer service skills! He’s up a telephone pole connected directly to my house for my @BTCare internet/phone. It was working fine until he messed about with it but apparently and I quote “it’s nothing to do with us” 1/2

  • JasonofSuburbia Jason (@JasonofSuburbia) reported

    @bt_uk Just received a sim card in the post from you. I’ve never signed up for one, just want to make sure I’m not locked in to a contract? Can someone DM me please

  • kkirsty93 Kirsty (@kkirsty93) reported

    If broadband was a **** boy it would be @bt_uk