BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 12/05/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone
United KingdomSalisbury E-mail
United KingdomSalisbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • numptyonloose Zoe Oakley (@numptyonloose) reported

    @martin466004 @bt_uk We had one - with all the stupid ‘press one for this etc’ it just isn’t up to 21st century life. People cannot multitask anymore. Pack of jokers.

  • DanielG22241401 daniel.gu06 (@DanielG22241401) reported

    @bt_uk taking a bit long to get people set up with you internet isn't it! I've waited 4 weeks for mine, still nothing. see bt openreach vans go past every day and none will stop to do our networking. appalling customer service 1/10

  • CaptainMetal666 Tam Tam (@CaptainMetal666) reported

    @bt_uk I am unable to access my inbox right now, for an hour at least, maybe longer. Can look at spam, sent and other folders no problem but inbox produces errors. Signed in and out, on mobile and desktop. Any ideas?

  • sophiee__14 Sophie (@sophiee__14) reported

    @bt_uk we just had a village blackout and now my hub won't turn blue. It keeps flashing orange

  • mashead_2000 🥳 Mashead 🎉 Happy 2021! (@mashead_2000) reported

    @bt_uk Had to hang up after 5minutes of being connected to them obviously having a break, and now back on hold...

  • PeteCracknell Pete Cracknell (@PeteCracknell) reported

    Awful service from @bt_uk Trying to resolve problem using chat and they test the line and cut me off! I restarted chat and explained and the operative said he will test the line and said “rest assured you will not be disconnected”. I was again disconnected. #awful #useless

  • AThalagavara Ashok Thalagavara (@AThalagavara) reported

    @bt_uk @btsport BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not met

  • AThalagavara Ashok Thalagavara (@AThalagavara) reported

    @bt_uk @EE BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not met

  • jess_reeves97 Jessica (@jess_reeves97) reported

    @bt_uk @WeAreOpenreach @OpenreachHelp appalling customer service from BT. Left without internet so unable to work from home during lockdown. Promised a BT hub twice by 2 members of staff. No internet now for 10 days and BT are not helping us get back online!

  • 1977gigi ⓕⓘⓞⓝⓐ (@1977gigi) reported

    @bt_uk @BTCare .... hello ... can I have some help regarding wifi please? I am an existing customer!