BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 03/13/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

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City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jetstream2555 MrsN (@Jetstream2555) reported

    @bt_uk You are being given the award for WORST CUSTOMER SERVICE #BT

  • emilylinka Emily Linka (She/her) ♿️🏳️‍🌈 (@emilylinka) reported

    @ziahlunar @bt_uk Unfortunately I hate literally no option to change as they’re the only available service where I live. It genuinely terrifies me to think what could be happening to other more vulnerable disabled people with abusive carers.

  • mariag2109 Maria Millman (@mariag2109) reported

    @bt_uk called to move my services and was told I was out of contract so there would be no charges. I checked this verbally again and they confirmed no charges. Surprise, surprise! Given incorrect info and now have charges! Was told nothing that can be done! Bad form BT!

  • paulandyfraser Paul Andrew Fraser (@paulandyfraser) reported

    @bt_uk all i am getting is flashing blue lights on mini-hub. its not clear what issue is. Ive reset it a few times.

  • Curvy_J_ J 🦊 (@Curvy_J_) reported

    @bt_uk I mean it would have been nice to be told, even just a card thru the door, so i'm aware i may have signal issues today rather than spending 15 minutes fiddling with my hub to work out why it isnt working.

  • KaiLeeder Kai (@KaiLeeder) reported

    @bt_uk Hi BT. Have a 4G home hub. The network has been down for weeks. Assume because the EE network is also down. Your call centre keep trying to test a phone line. We don't have one. Just the 4g hub. Seem to be going in circles so who do we call for support?

  • DavidTYork Sir Darth Omicron 👾 ☠️ 🍥 🇺🇦 (@DavidTYork) reported

    @SamLP @bt_uk That was part of the problem that put me off when I vaguely prodded this in the past. I got Vodafone Broadband. It is delivered by Openreach so effectively the same service in the wire. £18 a month including keeping the phone line for incoming calls.

  • tommo71 Matthew Thomas (@tommo71) reported

    @bt_uk I’ve been a loyal customer for 10yrara but enough is enough. I’m fed up with my broadband dropping multiple times per day and your engineers saying there’s no fault. Shocking service. I won’t be renewing my account this time. 🤬🤬

  • CROSSSTICHER1 Free Spirit Accessories (@CROSSSTICHER1) reported

    @bt_uk No decided to leave BT and go with Vodafone. The fact that it's £10 less per month is not reason it's the fact that BT customer service is terrible and when engineers are booked they don't turn up.

  • jzhnr94 JohnR (@jzhnr94) reported

    @bt_uk normal as in being garbage and not working