BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 05/14/2025 05:30

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Wilton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury TV
United KingdomSalisbury Wi-fi
United KingdomWilton Internet
United KingdomSalisbury Phone
United KingdomSalisbury E-mail
United KingdomSalisbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nathanl3600 Nathan (@nathanl3600) reported

    @bt_uk I have no connection to any of my devices and my hub is orange I have reset it several times still nothing please help

  • TPPSurrey Surrey Photographers (@TPPSurrey) reported

    @bt_uk Bought Halo for Business with next day connection – 5 months later still not connected – appalling service

  • Smalley9 Smalley (@Smalley9) reported

    @btsport app on PS5 is so ****, always buffering then failing, every other device works fine with my internet, even when connected to a LAN cable it's the same

  • feelikepogba kieran (@feelikepogba) reported

    @powellywolves @btsport did you resolve this? I’m having the same issue

  • thepeoplesmovie The People's Movies (@thepeoplesmovie) reported

    Anyone looking for a tv/broadband service I do NOT recommend @bt_uk

  • UnitedSince09 Oliver (@UnitedSince09) reported

    @ManUnitedZone_ @btsport I'm no supporter of Carrick. He is equally responsible for the horrible performances but this also has to do with the boards incompetence to act quickly. With no one left to manage, Carrick was left no choice and could have been forced into managing the team for #UCL

  • goad316 Goadie🤨 (@goad316) reported

    @bt_uk Seems ok now... Server glitch and a password issue seem like the culprits but it's all working now

  • JadUk43026526 Jad Uk (@JadUk43026526) reported

    @bt_uk I have spoken to the complaints team, who were unable to assist, I would suggest more u willing. Following a phone call that resolved nothing, they closed my complaint Complaint reference: VOL013633534106632

  • KayabulaRobert Kayabula Robert (@KayabulaRobert) reported

    @ManUnitedZone_ @btsport Let's wait and see coz never judge they may be having their own tactics for the team

  • lheagleson Lee Eagleson (@lheagleson) reported

    @BTBusiness @btbusinesscare must have the most rubbish computer systems. I have been trying to end an account for since 11 August. Hours on a phone... and they can't seem to manage it though they keep promising it... and their poor staff have to put up with customer ire.