BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 01/22/2026 07:45

January 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Bulford.

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City Problem Type Report Time
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SamuelHilder2 Samuel Hilder (@SamuelHilder2) reported

    @HowManyMiles_ @btsport @ChelseaFC ...Fix something we don’t yet understand we always get it wrong.

  • He11hound1988 HellHound (@He11hound1988) reported

    @bt_uk oh i dont know others dont put u down to half a mb download and no incoming or out going calls then tell oh its the wire in your house to which i switched to sky who changed me over with out coming inside and then i had 10mb download and incoming and out going calls back

  • SuePort07742498 Sue Porter (@SuePort07742498) reported

    @bt_uk Oh my God, don't get me started. Been sold 'guaranteed' package by BT. WE CAN'T GET 4G!!!!! But no, told by salesman it will work . Guess what....IT DOESN'T. Still, well worth £56 a month for a service THAT DOES NOT WORK 😡😡😡 Call Complaints - they couldn't care less - RIP off

  • wrxmanpaul Paul (@wrxmanpaul) reported from Salford, England

    @Smeagle1845 @bt_uk No one should have to be abused in the first place. I take it you’ve never received bigotry?

  • SamuelHilder2 Samuel Hilder (@SamuelHilder2) reported

    @HowManyMiles_ @btsport @ChelseaFC I agree, they shouldn’t, it’s horrible. But the game isn’t over. If the entire system is over taken by trolls then no one will go on. Game over. Or if the game is a success then the people playing the game will learn to moderate themselves. You are saying, it must succeed.

  • SamuelHilder2 Samuel Hilder (@SamuelHilder2) reported

    @HowManyMiles_ @btsport @ChelseaFC As would I, but I’d want to first try to build my child’s self esteem and see if there was a way they could deal with it. If it was impossible I would find a solution

  • SamuelHilder2 Samuel Hilder (@SamuelHilder2) reported

    @HowManyMiles_ @btsport @ChelseaFC When someone says something like that it ends all rational conversation. Using the worst case scenario forces the other person to sound callous or back down. It’s a cheap way to win a debate. Let’s end driving, let’s end flying and skiing. Why? People die, so it has to end.

  • Garethy123 Gareth jones (@Garethy123) reported

    @btsport Give up ucl rights already, Bt is just a annoyance and has poor coverage

  • Me2unotu2me Me2u (@Me2unotu2me) reported

    @bt_uk please give @VirginMediaCorp some help as they dont know how to keep their internet service from falling over every 2 mins - we are only on our 19th outage in the past 2 hours

  • TDHarnetty Talib Dean Harnetty (@TDHarnetty) reported

    @bt_uk Anyone else might be employing engineers actually willing to do their jobs and not take almost two years and multiple visits before one of them finally bothers to check the exchange and find the loose cable, despite being told about the high resistance fault by Customer Care Team