BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 03/05/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

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City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • Simoncarly1 Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • philp1972 Phil (@philp1972) reported

    @joe606 @bt_uk Do you know who's network they use? I have to use EE as its the closest mast

  • MrJDucky Mr𝐉Ducky Esq. III™👻🎃🦇🏳️‍🌈 (@MrJDucky) reported

    @virginmedia Naw, You can take my money for this last bill then I'm switching my mobile to @SMARTYMobileUK and Internet to @bt_uk. My gran will be getting a new provider in her house as well. Sorry's don't fix broken hearts. 💔

  • Alvamiga Alvamiga 🇬🇧♂️ (@Alvamiga) reported

    @Russats @joe606 @bt_uk Is there much point in doing the last 100m? My copper network runs at gigabit speeds and, unless you're planning in using it industrially, what sort of speeds would you need to warrant it?

  • crispfan99 somerset smith (@crispfan99) reported

    @bt_uk The BT website is just terrible. Terrible. Just terrible.

  • LockEllie The Vegan Tester Ⓥ (@LockEllie) reported

    @bt_uk Things have not been sorted out, my complaint has been closed without anyone making any contact with me at all. Just awful. #customerservicefail #votewithmyfeet

  • tonypmullen Tony Mullen (@tonypmullen) reported

    @bt_uk all of Little Barrow and Long Green (CH3 7) are down but BT are not acknowledging a major fault (sending individual engineer visits...) What's the deal here?

  • rathika27 Rathika C (@rathika27) reported

    At what point do you hang up the phone when you’ve been holding for almost 45 minutes to get through to @bt_uk ? All want to do is cancel office broadband 🙄

  • PlinthAdenoid M (@PlinthAdenoid) reported

    .@bt_uk Why can't I cancel my mobile account online? You force me to call then complain too many people are calling and you haven't enough staff. #leopardsatemyface

  • Jlmrshll Julia Marshall (@Jlmrshll) reported

    My parents have now waited 5 times for a @bt_uk engineer to turn up to install their phone line. Each time they’ve failed to turn up. No apology. No forewarning. Terrible service.

  • citygirlnomore CGNM (@citygirlnomore) reported

    @joe606 @bt_uk Yes. An engineer came and ran it from the main to the house. Got 150mg. Totally impressed. Never dropped below that. So much better