BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 02/03/2026 16:40

February 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Bulford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Simoncarly1 Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • VickyPaterson16 Vicky Paterson (@VickyPaterson16) reported

    @bt_uk so my internet connection is constantly dropping out, gone through the app online and it's says there is nothing wrong. Can someone help since all phone lines are closed? This has been going on since 25/12.

  • MWeaver72139842 M Weaver (@MWeaver72139842) reported

    @carol28608 @btsport To be fair Cancelo had a shaky start which is no surprise after his awful ordeal . I travelled to Brentford and Arsenal and I would imagine Pep is regretting bringing them back and too . It seemed to me I was no sooner back then off again. It was a fantastic win . Typical City

  • jkerrlfc Jack (@jkerrlfc) reported

    @bt_uk How about fix your **** and let me watch the darts

  • KelbyRonaldo Kelby (@KelbyRonaldo) reported

    @bt_uk Trying to stream the Chelsea Liverpool game and I’m having a right nightmare. Internet speeds just aren’t up to what they should be. Please help

  • j0hnny5isal1ve rick w (@j0hnny5isal1ve) reported

    @bt_uk Hello, sent a DM about an hour ago but had no reply, is there a customer service number i can ring? thanks

  • TEOL85 The Evolution Of Life (@TEOL85) reported

    @peacockTV @WWENetwork @btsport As it's part of the TV rights with BT as well as paid excusive rights to WWE Network Online PPV will never be on Peacock we don't expect it to be as Peacock is free to Sky members and paid stuff can't air on free stuff. But on Peacock Free and WWE Network free the TV is an option

  • jkerrlfc Jack (@jkerrlfc) reported

    @bt_uk WHAT THE ***** GOING ON WHY IS EVERYTHING SO SLOW FOR ME

  • Kelhamcorp David Kelham (@Kelhamcorp) reported

    @bt_uk Is there a problem with the My BT site. I keep getting message that the site 'didn't send any data'.

  • KATHYMCFCOUTLO1 kathyncarl (@KATHYMCFCOUTLO1) reported

    So @btsport how do you feel today after motd got it right and your biased commentary means I will never watch you again, your blatantly biased commentary toward @arsenal was at best amateurish should be ashamed but you won't learn.

  • xToueki EthanJxR 🇵🇸 (@xToueki) reported

    @jkerrlfc @btsport @bt_uk There just useless arseholes mate do the bare minimum to ever be arsed to help shame you’re now in there cycle