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BT (British Telecom)

BT (British Telecom) outages and service status in Old Sarum, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Old Sarum, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

CityProblem TypeReport Time
Salisbury Internet 19 days ago
Salisbury Internet 19 days ago
Salisbury Internet 2 months ago
Salisbury E-mail 3 months ago
Bulford Internet 3 months ago
Salisbury Internet 5 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_
    Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • Toyhorn_
    Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • ToonManic
    Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • KroValeria
    Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lreid71
    lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk just got a customer survey from you! Really, you want my opinion? Read the comments and updates on my fault record, I can assure you, you’ll fully understand my level of satisfaction then! 0/10

  • aillynnbee
    Aileen 🇪🇺 (@aillynnbee) reported

    @bt_uk Many thanks BT for helping me with this, not sure why it is easier to resolve by DM on twitter than phoning customer services? It would be really great if BT had a policy specifically for moves to Care Homes. Looking on forums, I am not the only one who has had problems with this

  • larryjohnpage1
    larry john page (@larryjohnpage1) reported

    RT @btsport: RT @btsportufc: - Finding motivation as P4P no. 1 - Colby's broken jaw - The fire extinguisher incident - Leon Edwards' title chances When…

  • cproctoruk
    Chris P (@cproctoruk) reported

    @iFindRob @SkyHelpTeam @bt_uk Or the builders down the road who stuck their digger clean through a 100 point network cable 😡

  • WhiteRoseJohn
    John Christopher (@WhiteRoseJohn) reported

    @bt_uk No, I want to know why a loyal long term customer is paying £14 more a month than a new customer?

  • mark_snow
    Idiot Sauvignon (@mark_snow) reported

    Never again will I use @bt_uk for residential/business purposes. @RNIB registered friend asks me to help with phone, after he used his pin to connect a call via 195 & the call wouldn't disconnect. I phoned 195 & was hung up on twice when explaining the problem. Utter disgrace.

  • sagarlungi
    Sagar Lungiwala (@sagarlungi) reported

    @btbusinesscare you really need to streamline your process. 21 days and counting still my phone/broadband not working😫

  • lreid71
    lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk is anyone going to help me? Or will I just accept the pathetic DMs?

  • KernowJordan81
    Jordan (@KernowJordan81) reported

    @bt_uk @duffersj70 I wouldn't get too confident in your praise! What BT don't tell you is that their service will never ever run at the "guaranteed speed" and you'll most likely go days without any service at all. 2 days and counting here, trying to run a business, no contact from BT at all.

  • richard_fortune
    Richard Fortune (@richard_fortune) reported

    Hi @bt_uk, my broadband and landline have just stopped out of the blue. I reported this and your service has checked the line, declaring there is a fault. You texted to say you AIM to fix by midnight on the 9th November! No you need to sort this now in the next 4 hours.