BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 02/14/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Bulford.

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City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 2014Winners MrMac (@2014Winners) reported

    @btsportfootball @btsport of our #LFC supporters your customers. It makes sense otherwise we meet discuss & cancel at our earliest opportunity. We have the imagination to create new songs in a week & sang globally. Don't doubt we could cause a subscription landslide. Tick tick

  • pyxlwuff ️️ (@pyxlwuff) reported

    @bt_uk charging 32p/m for that low of a speed is actually criminal how are they getting away with this? Sky is utterly awful and we get double the speed 😭😭

  • r4chegl Rachael Eglington (@r4chegl) reported

    @bt_uk It's OK, I have raised it with ofcom. You won't be able to fix it and I'll have false promises of call backs and more days off work to wait for engineers. I just wanted to let people know what terrible customer service we've had

  • Dmitrovic92 Daniel M (@Dmitrovic92) reported

    @bt_uk I’m a colleague and I’m having issues with an order that looks to have not been processed correctly. Sadly I keep waiting 30 minutes to be put through a vacant ‘help’ line with no sound, just the odd shuffling - can someone help?

  • TrueSaikred Saikred (@TrueSaikred) reported

    Sorry all, stream is looking off the cards, as once again I'm getting a steady 0.59mb/s from my provider. My patience is FAST wearing thin with the shockingly slow resolution from @bt_uk It's been over 3 weeks now!!!

  • GetInTheRobot9 GetInTheRobot (@GetInTheRobot9) reported

    @GarethRossUK @bt_uk Hmm. Ours has been out for the best part of a week or so, figured it was the wind or weather or some such but apparently not. Don't really know what to do save change supplier I suppose but even that may not help.

  • adbalfour Alex Balfour (@adbalfour) reported

    @bt_uk Why is BT customer service so dreadful?? I was hopeful it would improve when they re-shored to UK. Does BT have too many customers and are subtly trying to reduce numbers? They’ve certainly succeeded in this with the next generation. My teenage children LOATHE BT!

  • commitunity Justin (@commitunity) reported

    So we were shut off by @bt_uk on the 8th April and they said the soonest they could get us turned back on is the 26th April!!?!! So they can turn us off with no warning INSTANTLY BUT CANT TURN IT BACK ON?! So. Obviously we needed a solution. They gave us some mini hotspot…

  • WorcAshes Worcash (@WorcAshes) reported

    @bt_uk Are all your overseas online customer contact staff unhelpful & rude. The 3 I’ve had the misfortune of dealing with today certainly were. They even tried to say that the BT engineer and engineer from TSG were wrong in the diagnosis of the problems I am having with my TV.

  • commitunity Justin (@commitunity) reported

    @bt_uk Ok Ilol message shortly. However is it something that you think is possible to fix? Also will you call me or be online service?