BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Old Sarum, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Old Sarum, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
||
| Bulford |
Internet | |
| Salisbury |
Internet | |
| Amesbury |
Internet | |
| Salisbury |
Internet | |
| Salisbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Old Sarum, England
Latest outage, problems and issue reports in Old Sarum and nearby locations:
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Ian Pearson
(@ToonManic) reported
from
Amesbury, England
@bt_uk should bring back @BTCare. They used to reply and would deal with any issues.
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
@ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!
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Jenny 💙💛
(@headcovers) reported
from
Dinton, England
@bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Big Dogge
(@BigDoggeTom) reported
@bt_uk (2/2) Worst of all, I'm getting 52Mbps on Fibre 2, when I had over 65Mbps when it was installed 5 years ago. Why such a massive speed drop that you refuse to look into?
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Lauren
(@MrsHgrps) reported
@bt_uk how do I request a pack to send our old box back to you? We’ve been asked to send it back as we have a new replacement and that there would be a package in the box to send it back but there isn’t. Thanks for your help
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Charlie
(@chxrlietambling) reported
@bt_uk is there a broadband outage in new Milton (BH25) uk?
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Robert Magill
(@RobbieMagill) reported
@bt_uk Hi around 2 weeks ago I had an issue with my broadband and they arranged for an engineer to visit today the 28th, but since then I received a call and text from Bt to say the issue is fixed everything seems OK can you please cancel the visit ?
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Stephen Denman
(@superstevetest) reported
I take it back. Neither working now. @bt_uk home hub appears to be green ring of death ing now. Never seems to get past sitting on green after a reboot.
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.
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Steve Lee
(@SteveALee) reported
@bt_uk OK but 1) my file is wav not mp3 2) why are audio files blocked? It's my content. 3) why is this not explicitly stated in the article on sharing? 4) I've no official Bt statement that this is the issue. Like others , I wasted time on this foolishness. I expect better from BT
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Catherine Collins
(@CathLCollins) reported
@bt_uk And this is still ongoing, at least 6 months of paying for a service that doesn’t work more often than it does! Yet another engineer booked for Tuesday!
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USB Potato
(@usb_potato) reported
@btdrawtheline @bt_uk cool robot you can't piss or **** but i can. PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS!
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ryan
(@razor901) reported
@bt_uk seriously I'm thinking about leaving now if virgin can offer 500mb services in my street and you still can't after 5 years it's frustrating you've got brilliant service but the slow speeds as time is moving on is disappointing when will the faster speeds be in basingstoke