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BT (British Telecom)

BT (British Telecom) outages and service status in Old Sarum, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Old Sarum, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Old Sarum, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • Toyhorn_
    Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • Toyhorn_
    Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

  • Simoncarly1
    Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • KroValeria
    Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • headcovers
    Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • ToonManic
    Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • smeemartin
    MartinⓂ VOTE FOR CHANGE (@smeemartin) reported

    Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.

  • vijaynathwani
    Vijay Nathwani (@vijaynathwani) reported

    @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .

  • Smicer999
    Darren Smith (@Smicer999) reported

    @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

  • chpugh1
    Chris Pugh (@chpugh1) reported

    @bt_uk please note I can not access my emails. Is there a technical issue with BT

  • vcotton21
    Vicki (@vcotton21) reported

    @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    Big shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments

  • AlanReeve2
    Alan Reeve (@AlanReeve2) reported

    @bt_uk I've tried calling and it doesn't connected and hangs up after a second. I am using a USA e SIM right now, could that be the price problem?

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

  • businessbunker
    Bunker Show (@businessbunker) reported

    @bt_uk Wasted weeks of my time on this , you have failed to fix it . Told me you were sending an engineer , never arrived . You told me it was my equipment but all my stuff is BT . The digital phone line never worked either

  • alunvaughan
    alunvaughan (@alunvaughan) reported

    @bt_uk Hi is webmail down please? Unable to log in via browser or app for a few hours, keep getting “ something went wrong at our end”