BT (British Telecom) outages and service status in Old Sarum, England

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Old Sarum, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

City	Problem Type	Report Time
Salisbury	Internet	26 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

• 
  Caro Valeria (@KroValeria) reported 41 seconds ago from Tilshead, England

  @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

• 
  Toyhorn🎺 (@Toyhorn_) reported 14 minutes ago from Old Sarum, England

  @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

• 
  Toyhorn🎺 (@Toyhorn_) reported 15 minutes ago from Old Sarum, England

  Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

• 
  Dmitri Old (@DmitriusOld) reported 26 minutes ago from Over Wallop, England

  That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

• 
  Jenny 💙💛 (@headcovers) reported 26 minutes ago from Dinton, England

  @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

• 
  Carly❤️Simon (@Simoncarly1) reported 32 minutes ago from Salisbury, England

  @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

• 
  Ian Pearson (@ToonManic) reported 41 minutes ago from Amesbury, England

  @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

• 
  Dmitri Old (@DmitriusOld) reported 58 minutes ago from Over Wallop, England

  @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda Llewellyn (@mandllewellyn) reported 2 minutes ago

  @btbusinesscare Done that - of course! And your colleague’s are unable to assist me as it’s “a known problem” and “the only solution is to create a new email address”.

• 
  Simon Caffrey (@caffrey_simon) reported 3 minutes ago

  @WeAreOpenreach @bt_uk are useless, saying no network fault so sending me a new hub even though I explained multiple properties and service providers affected 1/

• 
  Carol Lord (@CarolLo58903853) reported 3 minutes ago

  @bt_uk Have finally spoken to someone this am. Despite it being a similar fault rectified by openreach in the past somewhere down the track, was told nothing BT could do & suggested I try a different b/b provider!! Only after making a massive fuss I now have an open reach appt on Mon

• 
  Robert Drummond (@robertd1981) reported 5 minutes ago

  @bt_uk I don’t really want to raise a complaint. It’s basic looking after people and that’s what you and Openreach should be doing. I should not have to complain for you to have nothing more than average standards.

• 
  MumOfASwiftie (@Annette62702479) reported 8 minutes ago

  @KookyKym @bt_uk I’m on the BT900 (guaranteed speed of 700) and get less than 100 most days. No issues according to BT. Am still in contact with them to try and resolve this.

• 
  Macro Bielsa (@Forex_trader_4u) reported 10 minutes ago

  @bt_uk why do you make it so hard to cancel your products. It’s a disgrace and should be investigated by the CMA. Spent nearly an hour trying to find and then cancel my internet. Scum

• 
  Bartman6669 (@bartman6669) reported 11 minutes ago

  @bt_uk MUST DO BETTER. Charging my mother whose husband is terminally ill £75 a month for broadband. Called them and they stated best they can do is £52 when offering NEW customers £29. 40 years a customer and they don’t care about her. @telegraph @TheSun

• 
  The Real Philip Lyon (@phillyonskem) reported 11 minutes ago

  i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

• 
  GerryC🏇🏾 (@Epsom1780) reported 13 minutes ago

  @bt_uk please, please when will Openreach fix the cable damage that has affected residents in Grange Estate, Church Crookham! We’ve had no landline or internet for a week now! Residents are phoning their suppliers, but are having no updates! This is getting beyond silly!!!!

• 
  wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported 15 minutes ago

  @bt_uk been with BT for years and waiting patiently for FTTP. The checker finally went to "we're building in your area now". In May Openreach replied to their customer fibre form it would be "available in 6 to 8 weeks". Now fresh enquiry says "plan has been cancelled". Loyalty?