BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Old Sarum, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Old Sarum, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Amesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Amesbury |
Internet | |
| Salisbury |
Internet | |
| Salisbury |
Phone | |
| Salisbury |
||
| Salisbury |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Old Sarum, England
Latest outage, problems and issue reports in Old Sarum and nearby locations:
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
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Carly❤️Simon
(@Simoncarly1) reported
from
Salisbury, England
@bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE
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Jenny 💙💛
(@headcovers) reported
from
Dinton, England
@bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!
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Ian Pearson
(@ToonManic) reported
from
Amesbury, England
@bt_uk should bring back @BTCare. They used to reply and would deal with any issues.
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
@Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
@ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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maroon tune
(@maroontune) reported
@bt_uk Hi, is there a problem with the email system your staff use? Someone was told by a number of staff members of yours (at various times), that they would be sent an email regarding a cancellation, but no email was received from your staff members?
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Dominic
(@Dom_1991) reported
@bt_uk after taking out another 24 month broadband contract, I ask for an engineer to come out because of a few issues with ping etc previously but I get told I can’t get an engineer because I’m not using the smart hub and want to charge me £40 because of this…ridiculous
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Chris Athanasi
(@Teabag61) reported
@bt_uk totally incompetent. For no reason our account was cancelled today because they couldn't fix a fault. Don't believe their claims they can provide the best broadband service. They cannot provide a basic service. After 40 years with them I looking for a new provider.
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John Burke
(@johnburke01) reported
from
Capel Seion, Wales
@bt_uk @BTSopenreach We need your help to fix our service. Getting stuck in your automated system but just need an engineer asap. Please send help
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Paolo Poodle
(@PaoloPoodle) reported
@newsboy23 Tried virgin and ditched them very quickly. With @bt_uk and no land line, was no problem
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Michael Tarrant
(@xrmike) reported
@bt_uk Imagine offering new customers broadband £10 cheaper per month than an existing customer, then while doing so charging an extra £7 a month just because they can and telling the customer its because their contract says they can and they cant do anything about it. Yikes.
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Dawn Wilson
(@dawnlwillo) reported
@bt_uk been misold a contract by BT, yet unable to get a manager to speak to me to sort issue. Absolute joke.
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El Presidente
(@elldivino) reported
@bt_uk Hi Sharon, have sent DM as well but unfortunately the engineer couldn’t fix the problem. Open reach OP coming out Wednesday 12 April. I’ve had no internet for 2 days already and got to wait another week to hopefully get this sorted. Am I going to compensated for this at all?
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Ian Love
(@lovethatwifi) reported
@bt_uk Hi there. The slider in the MyBT app won't move. So stuck and need a fix plz?
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Cyrus Gunner
(@CyrsGunner) reported
@bt_uk as I suspected I've been placed on another 5 day wait list😡 Attended to by cold, uncaring service and marketing reps who didn't show an ounce of empathy. Sad indeed