BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 12/11/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone
United KingdomSalisbury E-mail
United KingdomSalisbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielCraft94 Daniel Craft (@DanielCraft94) reported

    @MarcAllera Can you sort the @bt_uk connections team out working with @OpenreachHelp I’ve been left without service for months multiple orders endless phone calls and no advised call backs. -119 days since my order, working from home almost impossible because of the incompetence.

  • JacquelinePye Jacqueline Pye (@JacquelinePye) reported

    Already moaned about scam @AmazonHelp automated call saying an iPad ordered from my account. Then today, THREE of them. Especially irritating as we’re awaiting an important call. Tempted to cancel @BTCare landline (due for renewal) but then scammers will get my mobile number.

  • 12Clarkey_ kels c (@12Clarkey_) reported

    @emilyburrows5_ @bt_uk I was told on Monday that it would be the 9th but it wasn’t 100%. The ducting work was done a week ago. All internal work was done prior to Christmas. Yet nothing. I can hear how bad the quality of the live lessons are too! They lag constantly

  • DanielCraft94 Daniel Craft (@DanielCraft94) reported

    @bt_uk Please get someone to call me I cant bare wasting another 2 hours explaining the entire issue again to someone who doesn’t care @bt_uk

  • nafisa_choudry Nafisa Choudry (@nafisa_choudry) reported

    @bt_uk Nope. I had an engineer visit booked. On your track your repair. It shows engineer has been. Which is most certainly not the case. I want to cancel my order with you.

  • alanofthenorth Alan (@alanofthenorth) reported

    @bt_uk hi. We've received a letter to "valued customer" saying we're paying the standard price. We don't have BT and never have done

  • 2Markdavid Mark Adams (@2Markdavid) reported

    @bt_uk I would like to end my broadband service with you. Can I do this on line?

  • OOK_Librarian ook (@OOK_Librarian) reported

    This morning, Internet OK. Go for a walk down the road, BT engineer working in green box. Arrive home, no Internet. 🤔 @BTCare

  • iRipp_1 Ripp (@iRipp_1) reported

    @JRyderGaming @bt_uk Ever since I used out mate and got bt myself not had 1 single problem and speeds are very good

  • TheCynicalKitty Chris | TheCynicalKitty (@TheCynicalKitty) reported

    For a internet company with 100000's of customers @bt_uk's stock price sucks...