BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Old Sarum, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Old Sarum, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
||
| Bulford |
Internet | |
| Salisbury |
Internet | |
| Amesbury |
Internet | |
| Salisbury |
Internet | |
| Salisbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Old Sarum, England
Latest outage, problems and issue reports in Old Sarum and nearby locations:
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!
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Carly❤️Simon
(@Simoncarly1) reported
from
Salisbury, England
@bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
@ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.
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Ian Pearson
(@ToonManic) reported
from
Amesbury, England
@bt_uk should bring back @BTCare. They used to reply and would deal with any issues.
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Jenny 💙💛
(@headcovers) reported
from
Dinton, England
@bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Flo Steer
(@flostdesign) reported
@bt_uk I bought a WiFi voucher this morning but can't access my account via my phone... Can you help? Works on my laptop but kicks me out every few mins on my mobile.
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Toby Holleran
(@TobyHolleran) reported
@Brainmage @bt_uk Unsolicited advice here, but have you tried logging into the router and changing the "channel" it connects to (from "auto")? Had issues before where my router's channel was the same as the neighbours so they kept interfering with each other (was older tech, mind...)
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Laura Tellam
(@LTellam) reported
Great service from @bt_uk polite and showed Empathy good customer service goes a long way !
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DVS zMax
(@zMaxfn) reported
Urm @bt_uk why is my WiFi soooo bad
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Leg Puppy
(@Legpuppymusic) reported
Dear @Ofcom I’m sure I speak on behalf of millions of people. Im sick to death of non stop ads being rammed down my throat. 13 minutes worth during half time on both @SkySportsPL & @btsport enough is enough. Most people I know mute these ads so it’s actually doing the opposite
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Mike ☭
(@run_mike_run) reported
@ThisIsKateL @bt_uk Same problem on @EE fibre, also SE13
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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Ben
(@pompeymackem) reported
@bt_uk is there a problem with your TV service atm? I can't get any channels whatsoever.
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D.C.C 🇬🇧 🇨🇭
(@duncancantor) reported
@bt_uk So you’ve transferred our line to Digital, but we live in a rural area subject to power cuts and with no mobile signal. What’s your plan when the power goes out and we need to make a call?
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Sam Bevins
(@bevins_sam) reported
@bt_uk allow fix my wifi