BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 03/14/2026 00:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

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City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

  • Simoncarly1 Carly❤️Simon (@Simoncarly1) reported from Salisbury, England

    @bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_atterbury Chris Atterbury 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chris_atterbury) reported

    @bt_uk Do you know how I could therefore apply for the essentials package? Would I need to get my partner to take out an account and for me to cancel mine? I’m in a contract until August though!

  • mich_k_1989 Michelle (@mich_k_1989) reported

    @bt_uk can you help I returned my equipment over a year ago but on my account it says awaiting return still 🤔

  • golfingaddick Andy Edwards (@golfingaddick) reported

    @bt_uk yet again im sat on hold 1hour plus then cut off. Passed from operator to operator. Over 3 weeks now no answers. 20xcalls of 1 hour+ 6 cancelled orders. Why am i persisting to join a service that clearly doesnt want my business. Absolute disgrace

  • suzetta69 Sue McKay (@suzetta69) reported

    @bt_uk My partner has had his landline no. 'slammed' and lost his phone number he has had for the past 30+ yrs. Got landline back- different number! He wants his old number back for various reasons. Need a straight answer. Can you help asap- thanks.

  • ianapetch Ian Petch (@ianapetch) reported

    @BTCare @bt_uk well that’s great news to see you are now #increasing #bills as a customer by £6.60 a month. #shameonbt

  • RhodriPreece Rhodri Preece (@RhodriPreece) reported

    The @ECB_cricket tour to West Indies is just one more sporting event that sky sports doesn’t have. No rugby and no cricket. Time to cancel and get @btsport I reckon

  • jakeyboyyy99 Jakeyyy (@jakeyboyyy99) reported

    @bt_uk Hi there, I checked before messaging you guys and it says there are no problems in the area which I thought was weird, I've tried leaving the router unplugged for 30 seconds multiple times but nothing seems to be working

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported

    @bt_uk the worst company I have ever had to deal with. Every operative lies, none of them can help. 4 months and still no internet. Appalling service, and a disgraceful company.

  • JlhstoreyJack Jack Storey (@JlhstoreyJack) reported

    @bt_uk I have an adapter to connect a phone to my router. It needs about 3 bits of info from my phone provider, BT. Residential help can't give the info as they have no experience at this technical level. Business help can't give me the info as they can't access my account.

  • Ciaronfitz Ciaron Fitzpatrick (@Ciaronfitz) reported

    @bt_uk I didn’t mean to send that twice - I’ve sent a DM with the details - hope you can help resolve this 😥