BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 11/21/2025 12:40

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Amesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone
United KingdomSalisbury E-mail
United KingdomSalisbury E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rgardom1 Dodge (@rgardom1) reported

    @MCFCworld @btsport Both beyond ****

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • CSR2693 Cam2793 (@CSR2693) reported

    @birtydave @btsport I was saying the same!!!! Not a line in sight! Looked right to me. That was one of the worst refereeing performances I’ve seen and that’s something as a City fan because we see them every week!

  • davylittler84 David Littler (@davylittler84) reported

    @bt_uk need help! You are my phone and internet provider. I get the max speed u offer for my area but it is still not good enough, in fact its actually poor. I've asked to leave but I refuse to pay u £300 to end my contract. What other options do I have. Dave 👎

  • thattnicholls Nicholls (@thattnicholls) reported

    Hello @bt_uk would it be possible to train your engineers to be more aware of birds nesting in roofs when they do work please? You replaced a wire at our neighbour’s house and now swifts are having trouble getting to their nesthole as the new wire blocks the way to it. Thanks

  • relequestual Ben Hutton (@relequestual) reported

    @bt_uk If I’m contact you I’ve already reset the hub several times =] Yeah it’s fine this morning… but this is the same pattern as the intermittent issues I’ve had before. Please don’t close the issue and I’ll try that test again when it’s slow again.

  • Ben_OReilly Ben O'Reilly (@Ben_OReilly) reported

    @_Cartz_ @btsport There all ******* ****. That **** on BT is a disgrace

  • tonysblabla Antony Scerri (@tonysblabla) reported

    @bt_uk lost my broadband again, only ten minutes this time (assuming it stays up). Tired of these unannounced loss of service, smarthub 2 lights go orange and status page says there is no service, same as its done on the previous occasion. Would be nice to get comp'd with halo!

  • sheilmcn Sheila MacNeill (@sheilmcn) reported

    just wasted over an hour on support chat with @bt_uk - I am not the happiest of customers right now

  • maudeelms M Elms (@maudeelms) reported

    @bt_uk my btopenworld email is not working, i have tried using apple email and the website - says 'something went wrong. please try again'