BT (British Telecom)

BT (British Telecom) Outage Report in Old Sarum, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Sarum, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Sarum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Sarum, Wiltshire, England 12/23/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Sarum, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone
United KingdomSalisbury E-mail
United KingdomSalisbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Old Sarum, England

Latest outage, problems and issue reports in Old Sarum and nearby locations:

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Guestlandlord Richard Webber (@Guestlandlord) reported

    @bt_uk I've a BT phone with call block and have blocked basically the same call at least 10 times today. Network providers need to have an AI system that automatically blocks calls that get multiple blocks (from multiple customers) otherwise there are simply facilitating crime. @Ofcom

  • jb19723 Justin Brown (@jb19723) reported

    @bt_uk It was sorted out in the sense that it was cancelled and because there could be no installation before I was cut off from Virgin, I had to remain with Virgin. So my account with BT does not exist and I didn’t find out whether the service is an improvement. Ended at 12 calls

  • TheJokersWild10 Martin Withnall (@TheJokersWild10) reported

    @bt_uk I see BT shares have been falling over many years; until this year. I am surprised they have risen this year. Based on the service my parents have received, BT should be bankrupt.

  • kaybeedigital KayBee 💙 (@kaybeedigital) reported

    First, @bt_uk can't fix my broadband fault for A WEEK; second @PostOffice send me a letter about my 'broadband service' 4 years after I left them. Why do they still have my details🤨and why can't #broadband providers do better?

  • TheJokersWild10 Martin Withnall (@TheJokersWild10) reported

    @bt_uk Yes, I will do. First, BT has one final chance to sort the problem at 9am today. I will wait until after that. I won't hold my breadth though. All your marketing is very nice, shame your service does not have the same passion.

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • plantglazing Plant Glazing (@plantglazing) reported

    @btbusinesscare @BTBusiness your customer service is shocking and this is one of the reasons we left your services. If I don’t have this resolved today I will be going to @Ofcom.

  • jaysta1979 JP (@jaysta1979) reported

    @bt_uk @NOWHelpTeam morning. Looking at adding sports membership to my bt TV package. Am I right in saying it's a rolling contract and I can cancel at any point?

  • MrTomWarren Tom Warren (@MrTomWarren) reported

    @bt_uk driving me insane! Just moved house but two weeks later still no internet despite 5 calls to customer services, 3 incorrect orders and countless hours on hold! Different answer every time. Totally inept.

  • TheJokersWild10 Martin Withnall (@TheJokersWild10) reported

    @bt_uk I was right, BT could not sort the problems. My parents have cancelled the order. It was simple, change the existing Broadband package to a new broadband contract and you could not even do that. What a load of rubbish. Disgrace!