BT (British Telecom) Outage Report in Salisbury, Wiltshire, England
Some problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Salisbury come from postal codes SP1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Salisbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Salisbury, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Wilton and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Wilton |
Internet | |
| Salisbury |
Phone | |
| Salisbury |
||
| Salisbury |
Internet | |
| Salisbury |
||
| Salisbury |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Salisbury, England
Latest outage, problems and issue reports in Salisbury and nearby locations:
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Ian Pearson
(@ToonManic) reported
from
Amesbury, England
@bt_uk should bring back @BTCare. They used to reply and would deal with any issues.
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
@ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.
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Jenny 💙💛
(@headcovers) reported
from
Dinton, England
@bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jen Harrison
(@JenHarr20295953) reported
@IamLisaWetton @bt_uk Same with me. The worst company for call backs, breaking promises and appalling customer service
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Phil Nester
(@NesterPhil) reported
@MarcAllera @btsport Watch on @btsport with EE is a joke! I’ve been trying to correct a fault on this service since 19 October. I’ve spent approx 6hr over 2weeks trying to get it sorted. I keep being batted between Mobile & Broadband depts. Frustrated beyond words.
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JDO
(@JDO51405862) reported
@IamLisaWetton @bt_uk Customer service no longer exists sadly.
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Ben Holt
(@MrBenHolt) reported
@bt_uk Internet has been dropping out pretty much non-stop for around 18 months, 3 engineers have come round, no solution. I was told I'd be contacted. I haven't been. I'm still waiting for a response to my complaint. It's really affecting my business.
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Phil Nester
(@NesterPhil) reported
@MarcAllera @btsport Watch on @btsport with EE is a joke! I’ve been trying to correct a fault on this service since 19 October. I’ve spent approx 6hr over 2weeks trying to it sorted. I keep being batted between Mobile & Broadband depts. Frustrated beyond words.
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Natasha Maddison
(@natasha4mp) reported
@BTGroup @bt_uk help please! Elderly mum with alarm connected to phone has had no service since at least Thursday. Tried Priority service which ironically says there's a fault on the also since Thursday, have reported online - no response, trying to call but cannot get through
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David Gardner
(@DavidPGardner) reported
@bt_uk Hi Alannah. Looks like someone has tried to hack the account and it’s been locked due to many unsuccessful login tries. NOWTV will unlock it within 72 hours. If there’s an issue after that then I will be back in touch.
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Jen Harrison
(@JenHarr20295953) reported
@kirstofcomms @bt_uk I've never known a company ran so badly as bt. You have my sympathies as I am in the same boat
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Lisa Wetton
(@IamLisaWetton) reported
@bt_uk I don’t know. I spoke to Sales again today, as mentioned, and he still needs to do a callback on Thursday. Still need tech to install equipment. I know the order in error was closed today. So maybe the complaint was closed too?
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Axemonkey
(@axemonkey) reported
@bt_uk No, it’s just when I click through from a link in an email from BT about upgrading my broadband service. The rest of the site appears to work ok. Odd!