BT (British Telecom)

BT (British Telecom) Outage Report in Salisbury, Wiltshire, England

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The latest reports from users having issues in Salisbury come from postal codes SP1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Salisbury, Wiltshire, England 05/14/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Salisbury, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury and Wilton.

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City Problem Type Report Time
United KingdomSalisbury TV
United KingdomSalisbury Wi-fi
United KingdomWilton Internet
United KingdomSalisbury Phone
United KingdomSalisbury E-mail
United KingdomSalisbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChouetteWirral Barbara Gleave (@ChouetteWirral) reported

    @bt_uk If @bt_uk had not told EE to stop our broadband way before BT could start our service, we might be able to use our computers and watch Netflix.

  • Bazrah Barry Sandles (@Bazrah) reported

    @bt_uk Losing connection at least 5 times per day. Not WI-FI but broadband. It’s only down for about a minute at a time, but completely ruins watching live sport.

  • SketchLisa Lisa Harding (@SketchLisa) reported

    Day 6 and no @bt_uk broadband and still no resolution or answer.

  • abivernall Abvern (@abivernall) reported

    @bt_uk Appalling treatment from BT. Moved apartment end of October. BT promised wifi for 16/11. No joy. Then promised 03/12. No joy. Now got an email saying they will contact me on 20/12. No way of replying to email and in the meantime my online business is going down the drain. Awful!

  • dugthomson Doug Thomson (@dugthomson) reported

    @bt_uk Yes, was reported yesterday after broadband went down, hybrid system was working but that failed this afternoon. They are left relying on mobiles which, for a couple in their 70s is ridiculous. My father in law is on oxygen 24/7 so they need a reliable phone line 24/7 as well

  • SketchLisa Lisa Harding (@SketchLisa) reported

    @WYSIW @bt_uk Not as far as I am aware. The whole thing just died every 5-10 minutes. It’s been going on since October and they couldn’t care less so I’ve raised a complaint with the ombudsman

  • dbrownlow62 David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

  • StueyL1 Stu L (@StueyL1) reported

    @bt_uk Can you advise why after a customer complains about your service in an effort to improve it… all you do is send an email saying the complaint is closed without any explanation or feedback? Have you been taken over by talk talk or Virgin by any chance?

  • Investing_Youth Alex (@Investing_Youth) reported

    @bt_uk Hi - it says PayPal is an option but I am not seeing this when trying to pay the bill. Please can you check if this is a known issue?

  • JessicaGBlogs ✨ Jessica grimshaw ✨ (@JessicaGBlogs) reported

    @bt_uk Hi, when I go on this link, the chat button does not appear for the online service? I will call today but I can see lots of tweets from other customers with the same issue - is there a problem with the 4g hub at the moment? It connects for 3 minutes then stops working