BT (British Telecom) Outage Report in Wickwar, South Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wickwar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickwar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Wickwar, South Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Chepstow, Yate and Chippenham.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
||
| Stroud |
Internet | |
| Bristol |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Wickwar, England
Latest outage, problems and issue reports in Wickwar and nearby locations:
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Storm Debauched Harley
(@_Embo) reported
@bt_uk sort your internet out will you. can’t do any sodding work when it’s up and down every 30 seconds!
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𝕓𝕚𝕫
(@Biz_vt) reported
And once again, **** you @bt_uk for just being the absolute worst. You are a terrible ISP. I will ditch you as soon as any alternative is available.
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RobRoy 💙🗿
(@RobSpring01) reported
@bt_uk Despite getting a DM from you on 01/12/22 saying "That's marked off now for you" Today I got an email saying "Return your kit to avoid charges" Do I have to go via the Executive Customer Resolution Team again to get this resolved once and for all?
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Jake Yeo
(@JakeYeo1) reported
@bt_uk I would love to know when I can get fttp. Apparently the cables are in but no date when we can get the service
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Marc ⚒🦉
(@FrenchyWHU) reported
An hour left @BTCare doesn’t look good really. If no one shows up I’m cancelling my broadband and taking this higher. Disgusting how you can treat customers this way. I CANT DO MY JOB
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Simulation Gaming TTV
(@SimulationGTTV) reported
@bt_uk Are you aware of any problems of broadband being down in Glasgow area, we have been disconnected now for 1hr
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Liah Potts
(@GBM4BrainCancer) reported
@bt_uk everyday our fibre broadband speed is dropping from the guaranteed 120 down to just 16-25. This is not what should be happening after we paid to upgrade our Wi_Fi.
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BT Business Care
(@btbusinesscare) reported
@angleseybird @OpenreachHelp Hi, I'm so sorry to hear all this. If this is about a BT Business account could you please send us a DM with your full name, address, account number and mobile contact number so I can help. If this is for your home account can you DM @BT_UK and they will help. Thank you so much.
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Nubibaby💕
(@nubiqueen24) reported
@bt_uk Internet is still poor after the diagnostic check! It’s terrible nothing is loading
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Brian
(@Brian15294666) reported
@bt_uk not sure can you help please