BT (British Telecom) Outage Report in Wickwar, South Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wickwar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickwar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Wickwar, South Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Chepstow and Chippenham.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Total Blackout | ||
Wi-fi | ||
Internet | ||
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Wickwar, England
Latest outage, problems and issue reports in Wickwar and nearby locations:
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Nathan (@nath_ball) reported from Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Harry Watson (@HarryWatson63) reported from Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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Paul (@paul_owen) reported from Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Sarah (@sarahcliftonsc) reported from Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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JahJah Binks (@lilmissbinks97) reported from Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Jonathan Holmes (@JHolmesEsq) reported from Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Baldy Pete (@baldyrunner) reported from Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Harry Watson (@HarryWatson63) reported from Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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melodiouscode (@melodiouscode) reported from Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Karina Quinteros (@pipa217) reported from Bristol, England
@rowen_grey @bt_uk Having the same problem
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Moomat (@moomatahico) reported from Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Andy Browne (@Everlands_001) reported from Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Greg (Big Bernie) 🏴 (@BigBernie4) reported from Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Emma Shepherd (@partyfairy) reported from Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Mike (@Mikey___Smith) reported from Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Somerset (@JSomersetActor) reported
@bt_uk maybe you should teach your phone customer service agents some manners. My partner has now switched to @SkyUK after 7 years with BT after the way she was spoken to. That’s the importance of good customer service for you.
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James Somerset (@JSomersetActor) reported
@bt_uk Nope. I just want you to pass on that this stuff matters. When people call the customer service line to be rudely told just log on to the website it isn’t right. When someone says they’re considering switching provider don’t just laugh at them. Good manners cost nothing.
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Gary Pearce (@GaryPea65105933) reported
@bt_uk connection kept dropping january. Bt finally came 5 days ago.. (problem fixed) bang no internet connectivity? £90 a month for this shite?
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Geovanni Van Bronckhorst (@geomac24) reported
@PrentonTommy @SkySports @btsport As opposed to what? Commentators who've never played the game?
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Paul (@pboast) reported
@bt_uk what the he'll is going on with your so-called good service , it is totally not good , I have no Internet connection on your hotspot since 7 am this morning, you never tell us WHY ???
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John Cartwright (@thecalowkid) reported
@PrentonTommy @SkySports @btsport I watch with the sound down. Until it happens sick of hearing them scream and shouting. Reminds me of my ex wives 🙄🙄🙄
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Lu 💫 (@RhodesyLu) reported
@bt_uk Hello. Since this early this morning, texts are taking ages to send. They are stuck for several minutes as "sending" before finally sending. I'm in my usual location and turned my phone off and on. Is there an issue with the network? Thanks.
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SΞAN 🇬🇧 (@mrdtoyou) reported
@bt_uk Hi. Is Bt Mobile down in the CA24 area? My wife and I are unable to get a signal.
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val allan (@grannyallan_val) reported
@bt_uk @btsportcricket Come on BT. You have to do better than this. I’m paying for this and the picture quality is terrible tonight. I would like to be able to enjoy the cricket!!!
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John (@johnrobinson07) reported
@bt_uk No problem will do that after work today. Maybe you should do some further training with staff and explain to customers you might have to change dates even to stop others wasting time like myself.