BT (British Telecom)

BT (British Telecom) Outage Report in Wickwar, South Gloucestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wickwar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickwar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wickwar, South Gloucestershire, England 12/10/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wickwar, South Gloucestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Dursley, Yate and Chippenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol E-mail
United KingdomStroud Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wickwar, England

Latest outage, problems and issue reports in Wickwar and nearby locations:

  • baldyrunner Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • melodiouscode melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • moomatahico Moomat (@moomatahico) reported from Bristol, England

    Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • nath_ball Nathan (@nath_ball) reported from Bristol, England

    @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

  • clairesharpe_ ✨ Claire Sharpe ✨ (@clairesharpe_) reported from Bristol, England

    @TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • _Brewer_ Paul Womble Brewer🇬🇧🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England

    @bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home

  • pipa217 Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • partyfairy Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bitton, England

    @bt_uk Good morning, I still haven’t had an answer to the below. Ive wasted another 30mins on the phone trying to get through to no avail. Please cancel my BT sport.

  • HarryWatson63 Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • paul_owen Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mojiha8 Mojiha (@Mojiha8) reported

    @bt_uk Yeah that's why I'm Shocking customer service .address- 11 water street LA1 1HF

  • YorkshireGlover Colin (@YorkshireGlover) reported

    @bt_uk Its working, it never stopped working, just told me I had an update to install which wouldn't install. But don't worry, I am out of contract now and going back to Sky. BTTV guide is so clunky, "record series" often records repeats of earlier series, too, its just so 2nd-rate.

  • helen_abnett Helen Abnett (@helen_abnett) reported

    @bt_uk My Dad has received a callback but the problem hasn’t been fixed and no-one seems able to fix it. A fibre connection was installed about three months ago. This broke four weeks ago. The connection cannot be fixed in the short term. But no-one has the authority to 1/2

  • towerofturtles Celia Woolfrey (@towerofturtles) reported

    @bt_uk Yes I’m aware of that. That’s why I tweeted to ask if other BT users were having an issue with Outlook

  • OxshottCllr Andrew Burley (@OxshottCllr) reported

    @bt_uk As another priority why don't BT look at providing it's service competently, efficiently, professionally and without unforced disruption due to persistent error?

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk Yes regular calls telling me it's gonna be another few weeks to fix... 7th Oct apparently shockingly bad service

  • PrattySteve Steve Pratt (@PrattySteve) reported

    @bt_uk why is your customer service regarding senior citizens so dreadful? Having ripped my mother off for years you are now demanding immediate payment despite the bill being obviously incorrect. But you wont talk to anyone about it apart from her - and she's hard of hearing.

  • Mojiha8 Mojiha (@Mojiha8) reported

    @bt_uk Could you please send me the Head office email address and complaint head manager.

  • hinchcliffem Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk Our smart baby monitor is not working. The camera wont connect to the app and now that is showing errors... "an ssl error has occured and a secure connection cannot be made" Please help.

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk New cable needed but, lack of urgency seems to be the issue. Poor customer service