BT (British Telecom) Outage Report in Wickwar, South Gloucestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wickwar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wickwar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wickwar, South Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Stroud, Yate, Chippenham and Dursley.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Wickwar, England
Latest outage, problems and issue reports in Wickwar and nearby locations:
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Harry Watson
(@HarryWatson63) reported
from
Chippenham, England
@feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.
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Paul
(@paul_owen) reported
from
Chalford, England
@bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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tabs #NOEASY⚡️
(@crownprincelix) reported
@bt_uk Our wifi is down and there are no issues bcs we have until the 18th to pay the bill pls explain
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Linda Pugh
(@lindajanie_pugh) reported
@bt_uk I need an update on what’s happening, I’ve heard nothing and my mother is feeling increasingly worried with no contact to the outside world. She is diabetic and cannot summon help if needed
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Daddy
(@negative_weirdo) reported
@bt_uk you have disconnected my mothers phone line for digital voice and you have provided her with no phone! She is a vulnerable person with dementia and diabetes and needs a phone to make calls in an emergency! You are a disgrace!
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Fabiana Fernandes
(@fernandes_fab) reported
@bt_uk Came home after being away to find broadband issues since I don’t know when. Call your support team to find out it’s an external fault that might only be fixed next Tuesday. How does one work from home and how you justify this lack of service. I would like 2 review my bill
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Antique Events
(@guildhall_fairs) reported
@WeAreOpenreach @OpenreachHelp would be really helpful if you responded to @bt_uk about our connection that has been delayed yet again. Please don’t say go back to our provider as the issue is your side. The is complete now update your system
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Fabiana Fernandes
(@fernandes_fab) reported
@bt_uk Thank you but I cannot use the hotspots for video calls and screen share so I’ll have to rent a shared workspace. You also have not alerted me of the problem and that’s after I’ve paid for £130 for an engineer to come on Tuesday. I will contact Citizens Advice about this matter.
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Fabiana Fernandes
(@fernandes_fab) reported
@bt_uk Why are you asking if I want to review my package when I want to review my bill since you’re charging me, providing no service and showing no urgency to resolve the problem?
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Clare botterman
(@clarebotterman) reported
@bt_uk Well not really! I just wanted the job done on the date I was told it would be. Anyway, happy to receive a call on the day after the work is now scheduled to be done however it does not ameliorate the service shortcomings and stress and time wasting I have suffered so far!
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Harry
(@HarryGotTaken) reported
Internet has been severely throttled for the past couple days. @bt_uk any chance I can get some help? The chat feature seems to be down.
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Mara
(@volllanis) reported
@marcinpachoL @bt_uk Dont blame us - its the stupid pathetic tv channels trying to be morally superior. We're just embarrassed by it all