BT (British Telecom)

BT (British Telecom) Outage Report in West Kirby, Metropolitan Borough of Wirral, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Kirby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Kirby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Kirby, Metropolitan Borough of Wirral, England 01/13/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Kirby, Metropolitan Borough of Wirral, England

The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Upton, Queensferry, Prenton, Ellesmere Port, Holywell and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomUpton Internet
United KingdomQueensferry Internet
United KingdomLiverpool Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near West Kirby, England

Latest outage, problems and issue reports in West Kirby and nearby locations:

  • CarlV_B TheBigRedFella (@CarlV_B) reported from Seaforth, England

    @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

  • drowen44 Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@drowen44) reported from Seaforth, England

    Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService

  • chriscol6765 Chris (@chriscol6765) reported from Garston, England

    Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper

  • TLWoolley Tom (@TLWoolley) reported from Hoylake, England

    @bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.

  • tweetJumpy W (@tweetJumpy) reported from Birkenhead, England

    @Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach

  • jakeadamson99 Jake Adamson (@jakeadamson99) reported from Ellesmere Port, England

    Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport

  • peter_scrivener Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

  • helly_welly_woo helen parker (@helly_welly_woo) reported from Garston, England

    @bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!

  • c_pitchford Chloe Pitchford Music (@c_pitchford) reported from Liverpool, England

    @bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻

  • TLWoolley Tom (@TLWoolley) reported from Hoylake, England

    @bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • mikekivi Mike Kivi (@mikekivi) reported from Garston, England

    @bt_uk can you offer a better service for Broadband than Sky?

  • amijesuspablo Jesus Pablo (@amijesuspablo) reported from Liverpool, England

    @bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.

  • ChickiD Dianne Coughlin (@ChickiD) reported from Birkenhead, England

    Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tonysmini Tony (@Tonysmini) reported

    @Punkoala1 @bt_uk @SkyHelpTeam Poles, boxes and cables belong to BT Group, maintained by Openreach, not BT retail who you tagged, they sell a phone/BB service just like Sky/TalkTalk and over 600 other providers on this network.

  • R1chHammond Richard Hammond (@R1chHammond) reported

    Still have no sports channels whatsoever after an almighty fail by @bt_uk agreed a broadband/TV deal, which they have refused to honour. Now nothing works!! Avoid this shocking company with awful customer service #BT

  • unionlib Mark Hebden💙 (@unionlib) reported

    There seems to be a really slow connection in Calderdale @bt_uk - us and our neighbours all experience intermittent connection. Website says no known problems in our area but there clearly is.

  • RobertTravers3 Bob_Travers (@RobertTravers3) reported

    @GuyWilks Seems an app issue as swapped across to btsport5 when neuville hit the plane and it hasnt went off the irony is i dont pay btsport

  • DarrenRoss89 Darren Ross (@DarrenRoss89) reported

    @nimtimtim Never mind that. When we were looking at an extension we had to notify 15 other homes. Got in from work the other day and @bt_uk have decided to stick a pole up at the bottom of my garden. With no notifications even though I see it from every window

  • Saragan14 Saragan (@Saragan14) reported

    @Punkoala1 @bt_uk @WeAreOpenreach Yeah the sucks, fingers crossed it gets fixed on 25th as described , you will be missed in today's stream, been ages since I did Thursday alone haha

  • I__Praedyth Pr̶a̶e̸d̶y̷t̴h̷ (@I__Praedyth) reported

    @bt_uk I love that the ee mini you have provided has been turned off without my notice leaving me without internet, great that you said you would install in Oct’22 and I still don’t have an installation 0/10 customer service! Awful

  • Crook1871 Crooky (@Crook1871) reported

    I'm spending a fortune commuting for work because you can't provide a service for 3 f****** months. I'll be getting that money back for sure. @virginmedia hurry up & provide internet in my area so I can gladly tell those charlatans at @bt_uk where to shove it. @OpenreachHelp

  • _Gorth Gorth (@_Gorth) reported

    @AshBoio @bt_uk Lmfaooo theres no better duo than internet companies and overcharging for a bad service they will never fix

  • I__Praedyth Pr̶a̶e̸d̶y̷t̴h̷ (@I__Praedyth) reported

    @bt_uk not the first time had a problem with the mini hub router, had to have a complaint open since 2022(!) because they cannot complete the most basic of tasks. Used to be on board with BT now wouldn’t even recommend as a last option