BT (British Telecom) Outage Report in West Kirby, Metropolitan Borough of Wirral, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Kirby, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Kirby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near West Kirby, Metropolitan Borough of Wirral, England
The most recent BT (British Telecom) outage reports came from the following cities: Liverpool, Upton, Queensferry, Prenton, Ellesmere Port, Holywell and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Upton |
Internet | |
| Queensferry |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near West Kirby, England
Latest outage, problems and issue reports in West Kirby and nearby locations:
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TheBigRedFella
(@CarlV_B) reported
from
Seaforth, England
@bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it
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Owen H 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆
(@drowen44) reported
from
Seaforth, England
Hey @bt_uk - my 66 yr old vulnerable mum Moved just before Christmas - you promissed her internet/tv/phone etc would be sorted last week, but she’s still not connected! Which has left unconnected all over Christmas - which is pretty bad form! #BadCustomerService
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Chris
(@chriscol6765) reported
from
Garston, England
Hey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
Had @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk Great. An ongoing problem that won’t be fixed until 8:45pm. Absolutely shite service as per usual. Will be getting a switch sorted this week to sky internet.
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W
(@tweetJumpy) reported
from
Birkenhead, England
@Realaldo474 @Carra23 @btsport The reason that Liverpool’s away form doesn’t look as good is purely down to match fixing at Everton where a perfect goal was deliberately ruled off side and a penalty at Brighton which never was.
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach
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Jake Adamson
(@jakeadamson99) reported
from
Ellesmere Port, England
Just let fighters get knocked out n all, why on earth would a ref jump in and stop a fight when a man is still on his feet? If he is done he will go down? Whole basis that boxing was based off right? Just shite to watch now🚮, get the proper fighting on @btsport
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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helen parker
(@helly_welly_woo) reported
from
Garston, England
@bt_uk loving you guys right now. Problems with losing connection on & off for past year now, multiple engineers out, no faults on the line, so get a brand new hub2 today. Made it through the rugby now for past 2hrs the connection is dropping off. Suppose another call needed hey?
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@richardosman I’ve had the free BTsport APP on my EE Ipad but it’s never worked & ive spend hours on the phone to support & gave up ages ago!
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Chloe Pitchford Music
(@c_pitchford) reported
from
Liverpool, England
@bt_uk Hi, we are a new customer and 3 months without internet and a botched garden isn’t ideal. And honestly if you are working on it we wouldn’t know as you’re keeping us waiting for a call until next Monday - you aren’t even providing a solution, just a call in another week 👎🏻
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Mike Kivi
(@mikekivi) reported
from
Garston, England
@bt_uk can you offer a better service for Broadband than Sky?
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
@bt_uk This is poor customer service. I’ve provided the address etc. in a DM for fault and you’re just replying to the timeline. Or tell me if there is an issue in the area of L15 (Liverpool) if you can’t be bothered to read my DM.
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Dianne Coughlin
(@ChickiD) reported
from
Birkenhead, England
Why are all the commentators on @btsport so boring? just chat crap #Toomuch #Jibbajabba #Boreoff 😴😴
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@bt_uk seen a few people say there connect isn't good so did the check thing, say there's no issues but my Internet keeps dropping out every 5 to 10 minutes at a time???
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tony
(@Tonysmini) reported
@Punkoala1 @bt_uk @SkyHelpTeam Poles, boxes and cables belong to BT Group, maintained by Openreach, not BT retail who you tagged, they sell a phone/BB service just like Sky/TalkTalk and over 600 other providers on this network.
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Richard Hammond
(@R1chHammond) reported
Still have no sports channels whatsoever after an almighty fail by @bt_uk agreed a broadband/TV deal, which they have refused to honour. Now nothing works!! Avoid this shocking company with awful customer service #BT
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Mark Hebden💙
(@unionlib) reported
There seems to be a really slow connection in Calderdale @bt_uk - us and our neighbours all experience intermittent connection. Website says no known problems in our area but there clearly is.
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Bob_Travers
(@RobertTravers3) reported
@GuyWilks Seems an app issue as swapped across to btsport5 when neuville hit the plane and it hasnt went off the irony is i dont pay btsport
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Darren Ross
(@DarrenRoss89) reported
@nimtimtim Never mind that. When we were looking at an extension we had to notify 15 other homes. Got in from work the other day and @bt_uk have decided to stick a pole up at the bottom of my garden. With no notifications even though I see it from every window
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Saragan
(@Saragan14) reported
@Punkoala1 @bt_uk @WeAreOpenreach Yeah the sucks, fingers crossed it gets fixed on 25th as described , you will be missed in today's stream, been ages since I did Thursday alone haha
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Pr̶a̶e̸d̶y̷t̴h̷
(@I__Praedyth) reported
@bt_uk I love that the ee mini you have provided has been turned off without my notice leaving me without internet, great that you said you would install in Oct’22 and I still don’t have an installation 0/10 customer service! Awful
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Crooky
(@Crook1871) reported
I'm spending a fortune commuting for work because you can't provide a service for 3 f****** months. I'll be getting that money back for sure. @virginmedia hurry up & provide internet in my area so I can gladly tell those charlatans at @bt_uk where to shove it. @OpenreachHelp
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Gorth
(@_Gorth) reported
@AshBoio @bt_uk Lmfaooo theres no better duo than internet companies and overcharging for a bad service they will never fix
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Pr̶a̶e̸d̶y̷t̴h̷
(@I__Praedyth) reported
@bt_uk not the first time had a problem with the mini hub router, had to have a complaint open since 2022(!) because they cannot complete the most basic of tasks. Used to be on board with BT now wouldn’t even recommend as a last option