BT (British Telecom)

BT (British Telecom) Outage Report in Tuddenham St Mary, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tuddenham St Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tuddenham St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tuddenham St Mary, Suffolk, England 12/18/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tuddenham St Mary, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, Newmarket and Thetford.

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City Problem Type Report Time
United KingdomBury St Edmunds Phone
United KingdomNewmarket Wi-fi
United KingdomBury St Edmunds Phone
United KingdomBury St Edmunds Wi-fi
United KingdomThetford Phone
United KingdomBury St Edmunds Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Tuddenham St Mary, England

Latest outage, problems and issue reports in Tuddenham St Mary and nearby locations:

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • Patriciammills Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England

    @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dannimac85 DaniMac (@Dannimac85) reported

    @bt_uk Broadband issues. New disc issued. Engineer out today to "fix" speed. Now I have no connection this past hour and I'm working from home. Not happy.

  • edcor78 Ed (@edcor78) reported

    @bt_uk Hi, is there an ongoing wide area issue with Broadband? I’m on fibre 900 and service has been down since 1530. Switched on to the mini hub but it’s absolutely slow and no go even if placed right next to the window. Area: Runcorn, Cheshire.Thanks

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported

    @bt_uk Thank you. My neighbour has the same issue. Bt wifi stopped at same time as mine. He’s also reported it. Must be something in our local area not our equipment?!

  • Int_Fishermen Int. Fishermen (@Int_Fishermen) reported

    BT the service you provide is shocking, 10 call outs since Oct 2020. Still unable to stream TV without the Broadband dropping. However you are still charging me 75.00 a month. @bt_uk @OpenreachHelp

  • jakekervick Kervick (@jakekervick) reported

    @bt_uk Still having problems of course

  • treesurgeon47 Marshalls (@treesurgeon47) reported

    Still no call back from @bt_uk This was escalated to management level apparently, which evidently hasn’t changed a thing. Total contempt for the customer

  • CBAFC1903 cb (@CBAFC1903) reported

    @bt_uk had engineer out today to fit fibre to premises but can't get cable fully through conduit and said they need to lift part of driveway dig down, clear blockage to get cable through. Does driveway not get affected? What is timeframes? all this from a sales upgrade call 🙈

  • gilldoes Gill. ⚓️ (@gilldoes) reported

    @virginmedia CSA I spoke to could not care less. Never heard anyone sound so bored on the phone from the minute he answered. Wonder if @bt_uk are a bit more enthusiastic about customer care?

  • Frankie_Ferrari Francesca Ferrari-Jhutty (@Frankie_Ferrari) reported

    @BTCare Would just like to say I received excellent customer service yesterday from Jeanette from the Middlesborough Team. Really patient & extremely helpful.

  • niravhathi_ Nirav Hathi (@niravhathi_) reported

    @bt_uk I see that @bt_uk has closed my complaint without fixing it. Very impressed with your customer service