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BT (British Telecom)

BT (British Telecom) Outage Report in Tuddenham St Mary, Suffolk, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Tuddenham St Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tuddenham St Mary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Tuddenham St Mary, England

The most recent BT (British Telecom) outage reports came from the following cities: Thetford, Bury St Edmunds, and Brandon.

CityProblem TypeReport Time
Thetford Internet 28 days ago
Bury St Edmunds Internet 2 months ago
Brandon Phone 2 months ago
Bury St Edmunds Internet 3 months ago
Thetford Phone 3 months ago
Bury St Edmunds Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tuddenham St Mary, England

Latest outage, problems and issue reports in Tuddenham St Mary and nearby locations:

  • Patriciammills
    Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England

    @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

  • LauKParker
    Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • Woollers
    Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • dangmcguinness
    DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

  • dangmcguinness
    DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • Woollers
    Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • Cameraman_Tye
    Tyler Thurston (@Cameraman_Tye) reported from Dalham, England

    @virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk

  • FayeHollandUK
    Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • Woollers
    Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • TheWobblyGamer
    The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • wheatley_martin
    Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • IanHCooper
    Ian Cooper (he/him) 🇺🇦🏳️‍🌈🏳️‍⚧️ (@IanHCooper) reported from Ely, England

    Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things

  • millerbowler
    Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • Miketango35
    MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • wheatley_martin
    Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • Woollers
    Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamshaidhameed2
    Jamshaid Hameed (@Jamshaidhameed2) reported

    @bt_uk yes but they weren't the most helpful in resolving the issue

  • markcduffell
    Mark Duffell (@markcduffell) reported

    @manchesterbazza @bt_uk Tell me about it. It’s been one disaster after another. They simply don’t care tbh. But where we are, they’re the only firm we can get fibre from. Monopolies never go well

  • RaffertyRy
    RaffertyRy 💙 (@RaffertyRy) reported

    **URGENT** @bt_uk My phone line is down AGAIN. Priority repair customer. No mobile signal in the house. Wifi is via LAN line of sight mast

  • Frasercoll
    Fraser collingham (@Frasercoll) reported

    @bt_uk I'm an existing customer. if I try to get your 100mb service online as new customer it's £29, won't let me do it but wants to charge me over £50 for 8mb. Through my account you will do 8mb for £34.99. obviously no point in being a loyal customer #btbroadbandripoff

  • KevinTosh14
    Kevin Tosh (@KevinTosh14) reported

    @btsport Why is the sound very poor on the HD channels as I have to turn the volume up past 50 when I should ideally listen to it at 42 all the same?

  • Octave_SSBU
    Octave (@Octave_SSBU) reported

    @bt_uk Estimated fix time next Saturday? Why does it take THAT long? I have Uni assignments to do.

  • ljedit
    Liz Jones / Responsive Editing (@ljedit) reported

    @ryusufedit @bt_uk They keep promising it will be fixed but each time it isn’t. The problem is with Openreach, but still I need BT to sort it out for me. Awaiting a callback from a manager now.

  • ryusufedit
    Riffat Yusuf (@ryusufedit) reported

    @ljedit And nothing has been fixed since you contacted @bt_uk back in November? Do your neighbours have the same problem?

  • FootyReady
    Top of the Klopps 19🖐👍 (@FootyReady) reported

    @wareing1974 @bt_uk 🙈🙈🙈 It was bad last week when the kids had live lessons to attend all day. They missed them all! 😩 Teachers were good tho 👍 Hopefully it won’t be off too long 🙏

  • tamasine
    Tamasine Ennion (@tamasine) reported

    @bt_uk Thanks, I’ve sorted it now by going into the hub manager on my laptop - the option is showing there but it wasn’t on my phone. Hopefully that’ll fix the issue but I’ll get back to you if not. Thanks again!