BT (British Telecom) Outage Report in Tuddenham St Mary, Suffolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Tuddenham St Mary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tuddenham St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Tuddenham St Mary, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Tuddenham St Mary, England
Latest outage, problems and issue reports in Tuddenham St Mary and nearby locations:
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Patricia Mills
(@Patriciammills) reported
from
Bury St. Edmunds, England
@bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Edel Harris OBE FRSA
(@Edelharris) reported
Is @bt_uk the worst company for customer service? Cut off my elderly parents-in-law phone, Wi-fi etc with no warning (this is the 2nd time) citing non payment of £12 when they have a DD. Old people who rely on their phone and Wi-fi totally to prevent loneliness & isolation 😡
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Noeleen Macnamara
(@infamousgrouser) reported
@bt_uk Now in twentieth day without Internet and phone line. #BT promise to ring us on Monday evening (that will be after 23 days without a service). What exactly is going on here and why are they allowed to treat us like this? @Ofcom
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Noeleen Macnamara
(@infamousgrouser) reported
@bt_uk Thank you for your reply. We will just have to await your call on Monday evening. The whole situation is most unsatisfactory. Also inexplicable since we have had an excellent, uninterrupted internet service for at least 8 years! (Phone always been a bit rubbish)
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Mike
(@IamaDeliveryMan) reported
@bt_uk a fraudulent order was made on my account. You assumed it was down to a data breach on my part. No explanation to how this might of happened. How many of your advisors are working at home? Are you absolutely satisfied with your data management @ICOnews @Ofcom
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Lucy Sweetman
(@LucySweetman) reported
Oh my God the broadband rage. I have just spent 30 mins in one of those painful online chat things during which the @bt_uk oppo spent too much time trying to flog me a new package and not enough time sorting out the effing problem. I’m trying to work and now I’m feeling stabby.
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Jason Ashton
(@JasonAshton84) reported
@bt_uk I had an engineer scheduled to arrive today between 0800-1300 which I’ve just found out isn’t happening. Nobody decided to call or email me to let me know but instead updated the BT app (which also didn’t give me any sort of notification.) Awful service.
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lochsandglens
(@lochs_and_glens) reported
@bt_uk @JesseLingard Looks like BT has muted FIX MY BROADBAND.
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Lucjan
(@Halucjan) reported
@bt_uk You clearly have no real work to do. All customers are happy. Every connection is fibre at 1Gb at least. Service response is 10 minutes, and phone line waiting time is 30secs. Anyone?
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Prof Pugwash ⭐️⭐️⭐️⭐️⭐️⭐️💙
(@prof_pugwash) reported
Congratulations @bt_uk and @OpenreachHelp on stunningly horrendous service - leaving my isolated 84 year old father without phone line or broadband for 5 weeks (assuming you have it fixed when you say you will) 👏👏 #brokenbritain
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Jane Clarke
(@JaneC1000) reported
@mich250385 @MarcAllera @bt_uk I also didn’t leave, was cancelled by BT & now they are taking forever to reconnect. I can’t even order broadband! I was promised all would be done by the 10th and have that in an email but now it’s the 14th. No credible information. I bet a new customer would get services sooner