BT (British Telecom) Outage Report in Tuddenham St Mary, Suffolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tuddenham St Mary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tuddenham St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Tuddenham St Mary, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Wi-fi | |
| Thetford |
Phone | |
| Bury St Edmunds |
Wi-fi | |
| Bury St Edmunds |
Wi-fi | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Tuddenham St Mary, England
Latest outage, problems and issue reports in Tuddenham St Mary and nearby locations:
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Tyler Thurston
(@Cameraman_Tye) reported
from
Dalham, England
@virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
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Patricia Mills
(@Patriciammills) reported
from
Bury St. Edmunds, England
@bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Lawrence
(@SteveLawrence_) reported
From @btbusinesscare 'I really do not know, as I am only from the order management we can help you with your order not with cancelling the services.'
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Tina Homewood
(@tinahomewood) reported
@bt_uk hello I have been waiting for a call back from a specific advisor since 8:30 and have leave for an appointment soon, I have been promised numerous callbacks from bt before but they don’t call, can u help with this? Tina
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Steve Lawrence
(@SteveLawrence_) reported
@btbusinesscare @BTBusiness 'Yes, please contact 0800 800 152, they are the team who can cancel the services.' Guess I'll have to call the 'BT Dedicated Cancellation Team"? 5 hours hanging on the telephone?
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Paul 🇬🇧🏴🇮🇹✝️
(@GwiltPaul) reported
@bt_uk just had a very confrontational and frustrating conversation with BT useless customer services never again
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Giovanna Maya
(@giovannamayaa) reported
@bt_uk Hi, I don’t have a landline number to check. The blue light is on, I’ve checked the cables and reset the hub but my laptop is trying to connect. I’m using 4G on my phone as the wifi is not working on that, or my iPad
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Julia Arthur
(@Juliaarthur8) reported
@SteveLawrence_ @btbusinesscare Been there, had to change back to Sky.. the bills were growing as the service diminished..
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sarah
(@sarah_church) reported
@bt_uk hi, my internet strength has been getting progressively worse. Had an issue a few months ago, you were going to send an engineer but then I was told it had been fixed. Wi-fi currently not strong enough to stream TV or do zoom calls. I’m the sole user. Can someone help?
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christianbrown
(@chrisbrown1782) reported
@bt_uk OK then customer service is terrible so what about the 3 times I gave your phone operator and still couldn't take payment in the end I gave up and moved to a different provider
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S & S Timms Antiques
(@Timmsantiques) reported
@btbusinesscare I believe a complaint has been raised already IMP-108395502 but its not going to be much help if nobody does anything about that for a couple of days. The install is still booked for Monday 13th, as I refuse to move it to 29/09 which is what you claim is the next appointment