BT (British Telecom) outages and service status in Tuddenham St Mary, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Tuddenham St Mary, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Tuddenham St Mary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tuddenham St Mary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
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BT (British Telecom) Issues Reports Near Tuddenham St Mary, England
Latest outage, problems and issue reports in Tuddenham St Mary and nearby locations:
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DANYE WEST (@dangmcguinness) reported from Mildenhall, EnglandI wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, EnglandVery slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️ (@IanHCooper) reported from Ely, EnglandUrgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
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Lau (@LauKParker) reported from Thetford, England@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Faye Holland (@FayeHollandUK) reported from Burwell, EnglandSorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England@bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…
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Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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DANYE WEST (@dangmcguinness) reported from Mildenhall, EnglandI wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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Tyler Thurston (@Cameraman_Tye) reported from Dalham, England@virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk
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Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
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MarkL (@Miketango35) reported from Ely, England@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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Ian Miller (@millerbowler) reported from Fordham, England@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England@bt_uk Keep getting told next version fixes it. It never does.
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Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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Raymond Docwra (@RaymondDocwra) reported from Fordham, EnglandFair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The Version | Upgrade your downtime (@theversionhq) reported@mongrelcelt @bt_uk You’ve clearly never dealt with @skytv
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duncan (@mongrelcelt) reported@TupperwareNFT @bt_uk Problem is both sides claim innocence. But onus is on BT to prove they made the request (community fibre can't prove an absence of something). It'll take an ombudsman to demand evidence from BT, so they've forced my hand. So pathetic for a massive corp to hide behind call centre
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Giles Shaxted (@gilesshaxted) reported@bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.
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Joey (@laggyteabag) reported@bt_uk Im helping an neighbour try to log into their BT account. They've set a password a dozen times, and they can log into their BT emails on a browser without any issues, but trying to log into the BT app flags an incorrect password error. Is their any guidance for this?
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Bartman6669 (@bartman6669) reported@bt_uk MUST DO BETTER. Charging my mother whose husband is terminally ill £75 a month for broadband. Called them and they stated best they can do is £52 when offering NEW customers £29. 40 years a customer and they don’t care about her. @telegraph @TheSun
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Amanda Llewellyn (@mandllewellyn) reported@btbusinesscare Done that - of course! And your colleague’s are unable to assist me as it’s “a known problem” and “the only solution is to create a new email address”.
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Pete Wright (@CSI_Pete) reported@bt_uk Hi. Is the offer to upgrade my broadband for £1 a scam? The “checkout broadband “ only button doesn’t work unless I alter my tv package which then starts a new 24 month contract. Seems everyone has the same issue. Seems a con to me then.
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R B (@RLBD1920) reported@bt_uk I commute earlier and later than that. If the website just worked then I wouldn’t have this issue
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MARK FISHER (@MARKFIS77921435) reported@bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service
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John (@palacejohn) reported@bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.