BT (British Telecom)

BT (British Telecom) Outage Report in Tuddenham St Mary, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tuddenham St Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tuddenham St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tuddenham St Mary, Suffolk, England 11/26/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tuddenham St Mary, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds and Thetford.

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City Problem Type Report Time
United KingdomBury St Edmunds Wi-fi
United KingdomThetford Phone
United KingdomBury St Edmunds Wi-fi
United KingdomBury St Edmunds Wi-fi
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Tuddenham St Mary, England

Latest outage, problems and issue reports in Tuddenham St Mary and nearby locations:

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported from Mildenhall, England

    @bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • Patriciammills Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England

    @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • dangmcguinness DANYE WEST (@dangmcguinness) reported from Mildenhall, England

    I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Edelharris Edel Harris OBE FRSA (@Edelharris) reported

    Is @bt_uk the worst company for customer service? Cut off my elderly parents-in-law phone, Wi-fi etc with no warning (this is the 2nd time) citing non payment of £12 when they have a DD. Old people who rely on their phone and Wi-fi totally to prevent loneliness & isolation 😡

  • infamousgrouser Noeleen Macnamara (@infamousgrouser) reported

    @bt_uk Now in twentieth day without Internet and phone line. #BT promise to ring us on Monday evening (that will be after 23 days without a service). What exactly is going on here and why are they allowed to treat us like this? @Ofcom

  • infamousgrouser Noeleen Macnamara (@infamousgrouser) reported

    @bt_uk Thank you for your reply. We will just have to await your call on Monday evening. The whole situation is most unsatisfactory. Also inexplicable since we have had an excellent, uninterrupted internet service for at least 8 years! (Phone always been a bit rubbish)

  • IamaDeliveryMan Mike (@IamaDeliveryMan) reported

    @bt_uk a fraudulent order was made on my account. You assumed it was down to a data breach on my part. No explanation to how this might of happened. How many of your advisors are working at home? Are you absolutely satisfied with your data management @ICOnews @Ofcom

  • LucySweetman Lucy Sweetman (@LucySweetman) reported

    Oh my God the broadband rage. I have just spent 30 mins in one of those painful online chat things during which the @bt_uk oppo spent too much time trying to flog me a new package and not enough time sorting out the effing problem. I’m trying to work and now I’m feeling stabby.

  • JasonAshton84 Jason Ashton (@JasonAshton84) reported

    @bt_uk I had an engineer scheduled to arrive today between 0800-1300 which I’ve just found out isn’t happening. Nobody decided to call or email me to let me know but instead updated the BT app (which also didn’t give me any sort of notification.) Awful service.

  • lochs_and_glens lochsandglens (@lochs_and_glens) reported

    @bt_uk @JesseLingard Looks like BT has muted FIX MY BROADBAND.

  • Halucjan Lucjan (@Halucjan) reported

    @bt_uk You clearly have no real work to do. All customers are happy. Every connection is fibre at 1Gb at least. Service response is 10 minutes, and phone line waiting time is 30secs. Anyone?

  • prof_pugwash Prof Pugwash ⭐️⭐️⭐️⭐️⭐️⭐️💙 (@prof_pugwash) reported

    Congratulations @bt_uk and @OpenreachHelp on stunningly horrendous service - leaving my isolated 84 year old father without phone line or broadband for 5 weeks (assuming you have it fixed when you say you will) 👏👏 #brokenbritain

  • JaneC1000 Jane Clarke (@JaneC1000) reported

    @mich250385 @MarcAllera @bt_uk I also didn’t leave, was cancelled by BT & now they are taking forever to reconnect. I can’t even order broadband! I was promised all would be done by the 10th and have that in an email but now it’s the 14th. No credible information. I bet a new customer would get services sooner