BT (British Telecom) Outage Report in Tuddenham St Mary, Suffolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tuddenham St Mary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tuddenham St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Tuddenham St Mary, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Wi-fi | |
| Thetford |
Phone | |
| Bury St Edmunds |
Wi-fi | |
| Bury St Edmunds |
Wi-fi | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Tuddenham St Mary, England
Latest outage, problems and issue reports in Tuddenham St Mary and nearby locations:
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
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The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #UCLfinal
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Patricia Mills
(@Patriciammills) reported
from
Bury St. Edmunds, England
@bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk I just stopped phoning for help because the help is worthless, just like the product.
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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DANYE WEST
(@dangmcguinness) reported
from
Mildenhall, England
I wish @btsport would stop moaning about the quality of football and just commentate on it. Let me make my own mind up on how good the game is rather that you telling me that it’s shit by 3 different commentators.. all I’ve heard since the 15th minute. #UCLFinal2019 #TOTLIV
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Stephen Woolston
(@Woollers) reported
from
Bury St. Edmunds, England
@bt_uk Keep getting told next version fixes it. It never does.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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husrag◎
(@husrago) reported
Awful customer service from @bt_uk as I’ve been receiving bills despite I have explained them I have no BT service and they confirmed that. Yesterday I got my ‘final bill’ and now I’m struggling to reach them on phone. @bt_uk could you please remove my name from random bills pls?
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Anna Handel
(@handelhome) reported
@bt_uk I have been on hold to speak to someone since 8.30am and at 10.00am I got cut off, calling back it says you have closed the help department. Can someone please contact me
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Cris
(@Tophe2) reported
@bt_uk Hi, I placed an order yesterday but need to speak to someone about the delivery address, cs lines are down. Any advice?
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Ruth Matthews
(@CarbonWithRuth) reported
@bt_uk why is your customer service line down? I need a callback so I can re-raise a complaint with my home move
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Donna Plumstead
(@Plummymummy) reported
@bt_uk I am trying to get through to the bereavement team and been on hold for a team then cut off, try another option it says help desk unavailable, please help
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Orange Tree
(@orangetreesss) reported
@bt_uk been on hold for 2 hours?!Then got hung up on and now saying all desks are closed. I've been having issues for 2 weeks!! I need help!
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Livrs
(@Original_Livers) reported
@bt_uk are your phone lines down? How can your main helpline be closed on a weekday during peak work hours ?!
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Tanya Polly 🌈💗💜💙
(@tan_pollypocket) reported
Always fun when @bt_uk informs you that you have an unpaid bill at an address you’ve never lived at, on an account that was cancelled in June, and has sent it to a debt collection agency with no prior notification at all that there was an issue. Oh and all helpdesks are “closed”.
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Mavi Lopez-Martine🇪🇸🇪🇸🇪🇸🇪🇺🇪🇺🇬🇧
(@MartineMavi) reported
@bt_uk why are all your help desk not working? Why all closed? Why have I cancelled a service 6 days ago yet still getting correspondence stating still active? Been over 3hrs on the phone in the last week….
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Bev Balin-Bull
(@bevbalin) reported
Please @bt_uk help! Reported Mum's (86yrs disabled)phone fault 3/10. Helpline booked engineer visit. No visit. Contacted Helpline again 18/10 lovely guy apologised said been 'cancelled' remotely, rebooked engineer. Still no engineer and no working phone. Today no Helpline. URGENT