BT (British Telecom) Outage in Thrapston, Northamptonshire, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Thrapston, England

BT (British Telecom) Outage Chart in Thrapston, Northamptonshire, England

February 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(59.07%)
Phone
(16.02%)
Wi-fi
(10.10%)
E-mail
(8.88%)
Total Blackout
(3.95%)
TV
(1.97%)

BT (British Telecom) Outage Map Near Thrapston, Northamptonshire, England

The most recent outage reports and issues originated from Rushden, Kettering, Wellingborough, Corby and Raunds.

Rushden Internet
Kettering E-mail
Kettering Phone
Kettering Phone
Wellingborough Phone
Kettering Internet

BT (British Telecom) in Thrapston, England Comments

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BT (British Telecom) Issues Reports Near Thrapston, England

Latest outage, problems and issue reports in Thrapston and nearby locations:
  • nickgoodjohn Nick Goodjohn (@nickgoodjohn) reported from Corby, England

    @papajdog_ @bt_uk @virginmedia BT were the worst when we were with them, haven’t had an issue with Virgin so far though

  • dplosky Dion (@dplosky) reported from Irthlingborough, England

    @btsportfootball @btsport Crouch to sign in last few minutes! @petercrouch #coys

  • MappersGKAcad Brian Mapley (@MappersGKAcad) reported from Wellingborough, England

    @SamAllanUK @bt_uk I think there’s been a complaint up there 👆

  • SBRIGHTON63 STEPHEN BRIGHTON (@SBRIGHTON63) reported from Stilton, England

    @JamesBeattie11 @btsport It was a poor game anyway - not much worth seeing in HD 😂

  • leroyofrushden Leroy Anderson (@leroyofrushden) reported from Rushden, England

    Anyone got a pair of binoculars I can borrow to watch the game on the TV in my living room......wtf @btsport #zoomin #CHEARS #EuropaLeague2019 #UEFAEuropaLeagueFinal #arsenal #chelsea

  • Muncey21 Muncey (@Muncey21) reported from Finedon, England

    @btsport says my account needs to activate then does **** all to activate. I’m up at 1:30am to watch ufc - sort this shit out otherwise I want a free year. I watch this once a month and twice this year it’s ****** up. Horseshit service. Your phone support is off too.

  • Karl___3 Karl Booth ® (@Karl___3) reported from Rushden, England

    @chris_sutton73 this went well 🐸🐸🐸. @btsport this is why you will never be as big as @SkySports as you employe second rate pundits that do not do their research. #Embarrasing. Oh and yeah I made the 500 mile trip and loved it 🤯🤭🐸

  • Lord_Baldry Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare Yes by 3 days, I had never been told how to get it! I sent a complaint email a week ago and no reply, as I new customer I’m not too happy 😣

  • Lord_Baldry Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare I signed up as I new customer, waited for my £75 voucher, when I went to complain it gave me a link (which I had never been told of) to find my voucher 3 days out of date 😣😣😣

  • Lord_Baldry Lord Baldry (@Lord_Baldry) reported from Ringstead, England

    @BTCare I sent a help email through your online system a week ago, it replied to say I would get a response within 24 hrs, still nothing 😣😣😣

  • MattyC0x Mat (@MattyC0x) reported from Sawtry, England

    @BTCare Already dropped signal after the reset

  • rockingrodders Rodney Marks (@rockingrodders) reported from Kettering, England

    @BTCare No I was just making a point that there are often limiting factors wherevyoubrouter can be sited. IE where your master socket is. My signal is poor in some parts of the house, 1 is 20’ from router on same level clear route. It’s a lottery.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare For clarity: loaning me a refurbished home hub (charge me if I don't return it, by all means) to allow you to take the logs you want would have resolved this straight away. I'm only saying that to - hopefully - help you improve your service in the future.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Me too, but it is what it is. The quality of the technical service has always been great, and I certainly would have stayed if it had not been for this recent VDSL issue which support won't look at. If your processes change then maybe I'll be back in the future.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare loyalty team just got a reality check. I'm sorry for the lady, but if your technical support refuse to support customers, and you ask me why I'm leaving, then you're going to get my honest response.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare However, I feel we have come to an impasse. BT will not look into the issue because I am not using a home hub, yet I am not willing to sign an additional contract simply for you to collect logs. Thank you for your time.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare No network issues have been identified simply because you "cannot test" without the home hub. That's not what that point says at all; it says you are not responsible for the equipment. I can provide logs proving the line issue and you can see the degredation of the line profile.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare FYI: I am not asking for support on my router. My router has been working fine for years. I am asking for support on your service.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Can you point me to the specific section? I can see a definition of equipment, and some clauses that refer to you not supporting customer-provided equipment, but none that mandate the use of said equipment for the service to be supported. Thanks Dee.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Asking me to re-contract simply to diagnose an issue which appears - at this juncture - to be within your network is not an especially customer-first attitude. I know the VDSL dropping could be a number of things, but it is highly likely those things originate outside of my kit.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare @Plusnet Yes, it was broken so I threw it away. I appreciate trying to get logs, but the VDSL is being dropped many times a day. This will be logged at your side too.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare Yes, they suggested that I phone your sales line and subscribe to a new contract where - and I quote - I "may even get one free, depending on my new contract". This is a support issue, not a sales opportunity.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare If you guys require a home hub to diagnose issues then I am not sure where we go. I am not extending my (already expensive) BT contract simply for you to be able to diagnose the service I already pay for.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @BTCare I already have a chat going. So far as I can see your entire support structure revolves around having a home hub. Mine broke years ago.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    Is there anyone @BTCare who can help diagnose a VDSL issue if I'm not running a home hub? Absolutely painful. Home hub not mandated for service, and I don't have one!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • S84Ed Ed (@S84Ed) reported

    @FTusa284 @bt_uk In Monifieth, a farmer knocked down the main mobile phone mast with his tractor. It took six months for them to fix it. Four days sounds almost competent in comparison... 😂

  • blepharon #BlameTheTories Rab Nesbitt #Κύριε_ἐλέησον (@blepharon) reported

    @mrandrewdickson @Twitter Lots of people don't have passports. This sort of mass data accumulation by internet giants inevitably gets hacked. (eg: @bt_uk Yahoo! TalkTalk & others) Very very bad idea.

  • sharipobjecky Shari Loves the Constitution (@sharipobjecky) reported

    @MarkLeneve @BTCare The struggle is real. We can’t get dependable WIFI here either- and we pay for the faster service! I work from home and depend on my internet!

  • watts1972 Chris (@watts1972) reported

    @bt_uk and @O2 I have finally managed to get the details of how to leave three. What cN you do to convince me to come to your network. (3 contracts please)

  • TTSScopez Daniel Ryan (@TTSScopez) reported

    @Decwoodhead1 Can’t stream atm because of @bt_uk and their shit internet

  • FTusa284 Francis Tusa (@FTusa284) reported

    @bt_uk, well I log a fault online and book an engineer, yet 24hours later, My BT account claims no fault has been logged, and no engineer booked. Call customer service - helpful, but not helpful. No record of an engineer appointment and first chance Wednesday

  • ianmjones1981 Ian Jones (@ianmjones1981) reported

    @bt_uk I get we hav a storm but these fibre optic lines are underground so why are my speed down to 12mbs from 60mbs latency 129,. Packet loss, this is ment to be a new line. Bs again ,with bt. What a great service

  • gunn50 tueart (@gunn50) reported

    @btsportfootball @btsport @jjenas8 @petercrouch Every cloud has a silver lining. At least I can cancel my bt subscription 🤔

  • scottishliberal Andrew Page (@scottishliberal) reported

    @TAGilbert @btsport Perhaps, but then football doesn't work like cricket or tennis or the various other sports in which similar systems have been able to work more effectively. We seemed in too much of a rush to use tech, without thinking about HOW we use it.

  • timmyleay timleay (@timmyleay) reported

    @bt_uk why is your website offer one price yet you advisors give use another price your renewals team are shocking. #kernow #problems