BT (British Telecom)

BT (British Telecom) Outage Report in Thornton, Fife, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton, Fife, Scotland 02/26/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton, Fife, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Dunfermline, Leven and Glenrothes.

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City Problem Type Report Time
United KingdomDunfermline Total Blackout
United KingdomDunfermline Total Blackout
United KingdomDunfermline Phone
United KingdomLeven Phone
United KingdomDunfermline Internet
United KingdomGlenrothes Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton, Scotland

Latest outage, problems and issue reports in Thornton and nearby locations:

  • RossM3110 Ross (@RossM3110) reported from Kirkcaldy, Scotland

    @tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    @btsport cancel coverage of game at ibrox tonight!

  • fionalmorrison Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @bt_uk hi - lightning storm last night appears to have killed my modem. Can you let me know how I can arrange a replacement? Your online chat service is sending me in a loop of frustration. Thanks.

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk your network bot says I need an engineer but no one calls me back and I can’t get through to book one. Help! I need my broadband sorted ASAP or I can’t work.

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk my line was hit by lightning I’ve had no broadband for 2 days. Can’t get through been holding for over an hour both days, tried the diagnostic bot but no one calls back. Cmon BT get your service sorted, I need my broadband for work.

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.

  • _GARYJACKSON Gaz⚡️ (@_GARYJACKSON) reported from Cowdenbeath, Scotland

    Why is @btsport app and skyQ app so ******* shit

  • PrettyDemented Shell 🏳️‍🌈 (@PrettyDemented) reported from Dalgety Bay, Scotland

    @bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?

  • kevmersh Kev.I.N /// (@kevmersh) reported from Kinross, Scotland

    Absolutely raging at @bt_uk right now. A full week my Halo package hasn’t been working and your bloody 4G mini-hub is useless. Can’t even contact customer service. Letting people down when they need it most. Contract renewal on 29th June 👋🏻

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.

  • Nellabob Bob Allen (@Nellabob) reported from Aberdour, Scotland

    @btsport have to say your trackside mikes are trash! Get it better guys!! Could not hear Chilwell, cannot hear Tuchel!! Poor quality.....

  • Pitlessie1 Pitlessie Village Inn (@Pitlessie1) reported from Pitlessie, Scotland

    @BTCare yet another serious problem with bt billing. An hour and twenty on the phone, transferred to the phillipines and told we were lying #unbelievable #shocking #dire

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.

  • _SmithChris Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐ (@_SmithChris) reported from Kirkcaldy, Scotland

    Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one

  • LeeLogan_ Lee Logan (@LeeLogan_) reported from Kennoway, Scotland

    @bt_uk trying to check my service status and it says my landline is invalid. Can you tell me if you have any problems in ky8. Thanks.

  • ArtieMiss Shona Paterson (@ArtieMiss) reported from East Wemyss, Scotland

    @bt_uk I have a personal account with broadband and land-line in my package, I want to cancel the land-line but can't find an option to do that via your website

  • DarrenCBGR Darren Fleming 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤓 (@DarrenCBGR) reported from Dunfermline, Scotland

    @lukenev13 @SkySports @btsport Aye Amazon has got a shit tone of games, if they have more going forward it's not bad for 7.99 a month

  • kevmersh Kev.I.N /// (@kevmersh) reported from Kinross, Scotland

    @bt_uk Finally got through to a human being. They re-set the hub but still having the same problem. New hub on its way.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • frostefroste Patrick Frost (@frostefroste) reported

    @bt_uk Hi Paul, very frustrating but was finally fixed this afternoon. Today’s man said the install man bodged the install. Complaint being handled by complaint team so all good

  • RALPHMO41231270 RALPH MORRIS (@RALPHMO41231270) reported

    @bt_uk broadband down since this morning. Unfortunately I'm away but I have guests who need the WiFi. Troubleshooting says I need to book an engineer. Why is this please?

  • fentinic Nic (@fentinic) reported

    @bt_uk Good evening, any chance I could have a reply to my DM please? We're still without full service for landline and broadband and @EE signal is poor 😢 Would like an update please. Thanks.

  • rhodamack09 Rhoda (@rhodamack09) reported

    Thoroughly disappointed in @bt_uk. I was told to place my order and had 14 days to cancel it all. Now told, less then 48 hours later that I can't!

  • Paula_ODonnell Paula (@Paula_ODonnell) reported

    @bt_uk Yes not issues but phone showing check the line cord message

  • SjnThe TheRealSJN💎 (@SjnThe) reported

    @bt_uk also they have CLOSED my complaint without having NO landline or broadband! My elderly mum is at home and cannot make or receive any calls when she needs to speak to the hospital and doctors to arrange all her appointments 😡 @bt_uk are a DISGRACE!

  • mrnobuddyhere Ghostman(K.O.T.S) (@mrnobuddyhere) reported

    @bt_uk BT is the worst company in the UK by far. It's staff are so untrained and pointless, it's call centres are a joke and it's pricing and services are a rip-off. It's the worst run compny I have ever seen. @bt_uk is run by complete fools. Never do they get anything right #useless

  • mythiey Mythiey (@mythiey) reported

    @bt_uk I need ypunto call openreach and tell them to get over here with a hoist to install my services before I cancel. I'm on the phone waiting to talk with the cancellation department right now.

  • scotty2808 Scott Ratcliffe (@scotty2808) reported from Glasgow, Scotland

    @rhodamack09 @bt_uk If this isn’t resolved let me know and I can request further support.

  • SjnThe TheRealSJN💎 (@SjnThe) reported

    @bt_uk is the worst company ever! They have left my ELDERLY VUNERABLE SICK MOTHER with NO house phone now for over 24 hours! They she was high priority and that an engineer would be out today to resolve but surprise surprise nobody came! Took the day off work to sort and wasted