BT (British Telecom)

BT (British Telecom) Outage Report in Thornton, Fife, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton, Fife, Scotland 12/23/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton, Fife, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Dunfermline, Cupar, Glenrothes and Lochgelly.

Loading map, please wait...
City Problem Type Report Time
United KingdomDunfermline Internet
United KingdomCupar Wi-fi
United KingdomCupar Internet
United KingdomDunfermline Internet
United KingdomDunfermline Wi-fi
United KingdomGlenrothes Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton, Scotland

Latest outage, problems and issue reports in Thornton and nearby locations:

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk your network bot says I need an engineer but no one calls me back and I can’t get through to book one. Help! I need my broadband sorted ASAP or I can’t work.

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.

  • Nellabob Bob Allen (@Nellabob) reported from Aberdour, Scotland

    @btsport have to say your trackside mikes are trash! Get it better guys!! Could not hear Chilwell, cannot hear Tuchel!! Poor quality.....

  • kevmersh Kev.I.N /// (@kevmersh) reported from Kinross, Scotland

    Absolutely raging at @bt_uk right now. A full week my Halo package hasn’t been working and your bloody 4G mini-hub is useless. Can’t even contact customer service. Letting people down when they need it most. Contract renewal on 29th June 👋🏻

  • RossM3110 Ross (@RossM3110) reported from Kirkcaldy, Scotland

    @tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.

  • fionalmorrison Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @bt_uk hi - lightning storm last night appears to have killed my modem. Can you let me know how I can arrange a replacement? Your online chat service is sending me in a loop of frustration. Thanks.

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.

  • DarrenCBGR Darren Fleming 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤓 (@DarrenCBGR) reported from Dunfermline, Scotland

    @lukenev13 @SkySports @btsport Aye Amazon has got a shit tone of games, if they have more going forward it's not bad for 7.99 a month

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    @btsport cancel coverage of game at ibrox tonight!

  • _SmithChris Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐ (@_SmithChris) reported from Kirkcaldy, Scotland

    Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one

  • kevmersh Kev.I.N /// (@kevmersh) reported from Kinross, Scotland

    @bt_uk Finally got through to a human being. They re-set the hub but still having the same problem. New hub on its way.

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk my line was hit by lightning I’ve had no broadband for 2 days. Can’t get through been holding for over an hour both days, tried the diagnostic bot but no one calls back. Cmon BT get your service sorted, I need my broadband for work.

  • LeeLogan_ Lee Logan (@LeeLogan_) reported from Kennoway, Scotland

    @bt_uk trying to check my service status and it says my landline is invalid. Can you tell me if you have any problems in ky8. Thanks.

  • PrettyDemented Shell 🏳️‍🌈 (@PrettyDemented) reported from Dalgety Bay, Scotland

    @bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?

  • ArtieMiss Shona Paterson (@ArtieMiss) reported from East Wemyss, Scotland

    @bt_uk I have a personal account with broadband and land-line in my package, I want to cancel the land-line but can't find an option to do that via your website

  • Pitlessie1 Pitlessie Village Inn (@Pitlessie1) reported from Pitlessie, Scotland

    @BTCare yet another serious problem with bt billing. An hour and twenty on the phone, transferred to the phillipines and told we were lying #unbelievable #shocking #dire

  • _GARYJACKSON Gaz⚡️ (@_GARYJACKSON) reported from Cowdenbeath, Scotland

    Why is @btsport app and skyQ app so ******* shit

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachel_On_Twit *♥Rachel♥* (@Rachel_On_Twit) reported

    @NortonSupport ... not being well I'm needing to lie down and get up every time this happens. It's not an issue with pop ups on my pc. It's an issue with Norton. I hope @bt_uk change provider or fix this as looking online lots of people have exact same complaint.

  • thomkelly_ Thom Kelly (@thomkelly_) reported

    @bt_uk Thanks - but the largest internet provider in the UK -bad 🥲🥲! Aaron Toor is dealing with this in executive resolutions and can only get a reply openreach every 24hrs to respond - with no explanation or plan - 3 adults working from home and a school children @OpenreachHelp help

  • Welling85503686 Wellington (@Welling85503686) reported

    @PrentonTommy @btsport Don’t watch BT ! Awful service.

  • marek_jazz Marek Jazz (@marek_jazz) reported

    @bt_uk Yes, my partner trying to find out how much would cost as we moving together and we don’t want to pay for two broadbands. Unfortunately customer service is not helpful at all.

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    So it turns out that @bt_uk are utterly stupid. Send out a survery asking how my BT service is, and then only ask about BT Broadband (which I don't and would never use). Furthermore, they STILL (after being told repeatedly) haven't corrected the spelling of my name. Incompetence.

  • JamesGlasse James Glasse (@JamesGlasse) reported

    @bt_uk Still no change. Line is down. The line is a BT one and supplies our and our neighbours' properties both for landlines and internet.

  • mrandmrsstuart David Stuart (@mrandmrsstuart) reported

    @bt_uk no Internet in some of Ct1 area of Canterbury since last night. Told it's an outage but no update on how long the fix. Come on we need broadband to work from home!

  • MattyKing30 Matty King (@MattyKing30) reported

    @bt_uk .No internet since 23rd Feb, 1st engineer out 5th March and couldn't fix, 2nd engineer ment to come out today 9th March(no show). Called up and found out he wasn't even booked,shocking when i recieved 3 messages today saying that engineer richard will see you soon

  • smylie37 Steven Smylie (@smylie37) reported

    @bt_uk how do I make a complaint about the state of the installation your “engineers” left at my house when installing my fibre broadband? An answer would be nice as your website is less than useful in this regard.

  • amzodali Amzod (@amzodali) reported

    @AFilmAWeekBlog @PrentonTommy @btsport Her analysis was Liverpool were lucky, and Sanchez was passing the ball and Fabinho shouldn't have had his foot there. Both as bad as each other tbh.