BT (British Telecom) Outage Report in Thornton, Fife, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Thornton, Fife, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Kirkcaldy and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
Internet | |
| Glenrothes |
Internet | |
| Leven |
Internet | |
| Inverkeithing |
Internet | |
| Kirkcaldy |
TV | |
| Dunfermline |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton, Scotland
Latest outage, problems and issue reports in Thornton and nearby locations:
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Pitlessie Village Inn
(@Pitlessie1) reported
from
Pitlessie, Scotland
@BTCare yet another serious problem with bt billing. An hour and twenty on the phone, transferred to the phillipines and told we were lying #unbelievable #shocking #dire
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!
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Darren Fleming 🏴🤓
(@DarrenCBGR) reported
from
Dunfermline, Scotland
@lukenev13 @SkySports @btsport Aye Amazon has got a shit tone of games, if they have more going forward it's not bad for 7.99 a month
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Kev.I.N ///
(@kevmersh) reported
from
Kinross, Scotland
Absolutely raging at @bt_uk right now. A full week my Halo package hasn’t been working and your bloody 4G mini-hub is useless. Can’t even contact customer service. Letting people down when they need it most. Contract renewal on 29th June 👋🏻
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Lee Logan
(@LeeLogan_) reported
from
Kennoway, Scotland
@bt_uk trying to check my service status and it says my landline is invalid. Can you tell me if you have any problems in ky8. Thanks.
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Gill Main
(@gillamain) reported
from
Glenrothes, Scotland
@bt_uk my line was hit by lightning I’ve had no broadband for 2 days. Can’t get through been holding for over an hour both days, tried the diagnostic bot but no one calls back. Cmon BT get your service sorted, I need my broadband for work.
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Bob Allen
(@Nellabob) reported
from
Aberdour, Scotland
@btsport have to say your trackside mikes are trash! Get it better guys!! Could not hear Chilwell, cannot hear Tuchel!! Poor quality.....
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Gabhainn 🏴
(@gavsuave) reported
from
Dunfermline, Scotland
@btsport cancel coverage of game at ibrox tonight!
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@bt_uk hi - lightning storm last night appears to have killed my modem. Can you let me know how I can arrange a replacement? Your online chat service is sending me in a loop of frustration. Thanks.
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Kev.I.N ///
(@kevmersh) reported
from
Kinross, Scotland
@bt_uk Finally got through to a human being. They re-set the hub but still having the same problem. New hub on its way.
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Gabhainn 🏴
(@gavsuave) reported
from
Dunfermline, Scotland
How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.
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Ross
(@RossM3110) reported
from
Kirkcaldy, Scotland
@tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.
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Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐
(@_SmithChris) reported
from
Kirkcaldy, Scotland
Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?
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Shona Paterson
(@ArtieMiss) reported
from
East Wemyss, Scotland
@bt_uk I have a personal account with broadband and land-line in my package, I want to cancel the land-line but can't find an option to do that via your website
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Gaz⚡️
(@_GARYJACKSON) reported
from
Cowdenbeath, Scotland
Why is @btsport app and skyQ app so ******* shit
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.
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Gill Main
(@gillamain) reported
from
Glenrothes, Scotland
@bt_uk your network bot says I need an engineer but no one calls me back and I can’t get through to book one. Help! I need my broadband sorted ASAP or I can’t work.
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Shell 🏳️🌈
(@PrettyDemented) reported
from
Dalgety Bay, Scotland
@bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jeffwarz
(@Jeffwarz) reported
@bt_uk Hi, we have lost our broadband and phone connection. Checked service on the Web and says no issues in my area. Really need network back on as my partner and I both work from home. Any chance you can take a look?
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Shannen Paynter
(@ShannenPaynter) reported
Why are @bt_uk so damn useless? Cancelled by sport and you’re still charging me? Can’t even get through to your support team 🙄
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Nat 💕
(@Silcox777) reported
@bt_uk your BT TV record function is awful, always chops the end of programmes off 🤬
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Raymond McGee
(@raymondmcgee) reported
@bt_uk Yes, it was a new build. Current issue is waiting on response from openreach which takes 5 working days surely there is someone at BT that can speak to @WeAreOpenreach to get something moved along?! I’ve sent reference & address as DM
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Roger
(@Chardbirder) reported
Hi @bt_uk, hope you're having a great day. A week after loosing the phone and Internet service in Whitestaunton, Somerset absolutely NOTHING has been done to even attemp to fix the problem. Let's hope nobody needs to contact emergency services, this is a mobile blackspot. @Ofcom
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Seán Seosamh Robertson
(@SeanLXIV) reported
@bt_uk goes from bad to worse. Trying to access my account to update my broadband, got my password wrong twice and it locks my account for 20 minutes!
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stuart winship
(@5tuart71) reported
@bt_uk Judging by the service I’m not getting you’ve put yours back to 1921 !!!!!!!!!!!
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Meryl Davies
(@Meryl_Davies) reported
@bt_uk Hi - I can't send emails from my iPhone when not at home. Is there still an issue? I can receive - can't send.
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RectumSpectrum.eth
(@RectumSpectrum) reported
@bt_uk hi, where is the best place to check service status for fibre? We don't have a landline number to use the usual broadband service checker.
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Mrs S
(@rob_larna75) reported
@bt_uk please pass on thanks to Kevin on the help desk this morning- great customer service 👏