BT (British Telecom)

BT (British Telecom) Outage Report in Thornton, Fife, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton, Fife, Scotland 01/04/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton, Fife, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glenrothes, Dunfermline, Cupar and Lochgelly.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlenrothes Internet
United KingdomGlenrothes Wi-fi
United KingdomDunfermline Internet
United KingdomCupar Wi-fi
United KingdomCupar Internet
United KingdomDunfermline Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton, Scotland

Latest outage, problems and issue reports in Thornton and nearby locations:

  • fionalmorrison Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @bt_uk hi - lightning storm last night appears to have killed my modem. Can you let me know how I can arrange a replacement? Your online chat service is sending me in a loop of frustration. Thanks.

  • Pitlessie1 Pitlessie Village Inn (@Pitlessie1) reported from Pitlessie, Scotland

    @BTCare yet another serious problem with bt billing. An hour and twenty on the phone, transferred to the phillipines and told we were lying #unbelievable #shocking #dire

  • kevmersh Kev.I.N /// (@kevmersh) reported from Kinross, Scotland

    @bt_uk Finally got through to a human being. They re-set the hub but still having the same problem. New hub on its way.

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.

  • RossM3110 Ross (@RossM3110) reported from Kirkcaldy, Scotland

    @tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid

  • _SmithChris Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐ (@_SmithChris) reported from Kirkcaldy, Scotland

    Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk your network bot says I need an engineer but no one calls me back and I can’t get through to book one. Help! I need my broadband sorted ASAP or I can’t work.

  • PrettyDemented Shell 🏳️‍🌈 (@PrettyDemented) reported from Dalgety Bay, Scotland

    @bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk my line was hit by lightning I’ve had no broadband for 2 days. Can’t get through been holding for over an hour both days, tried the diagnostic bot but no one calls back. Cmon BT get your service sorted, I need my broadband for work.

  • Nellabob Bob Allen (@Nellabob) reported from Aberdour, Scotland

    @btsport have to say your trackside mikes are trash! Get it better guys!! Could not hear Chilwell, cannot hear Tuchel!! Poor quality.....

  • _GARYJACKSON Gaz⚡️ (@_GARYJACKSON) reported from Cowdenbeath, Scotland

    Why is @btsport app and skyQ app so ******* shit

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    @btsport cancel coverage of game at ibrox tonight!

  • LeeLogan_ Lee Logan (@LeeLogan_) reported from Kennoway, Scotland

    @bt_uk trying to check my service status and it says my landline is invalid. Can you tell me if you have any problems in ky8. Thanks.

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

  • ArtieMiss Shona Paterson (@ArtieMiss) reported from East Wemyss, Scotland

    @bt_uk I have a personal account with broadband and land-line in my package, I want to cancel the land-line but can't find an option to do that via your website

  • kevmersh Kev.I.N /// (@kevmersh) reported from Kinross, Scotland

    Absolutely raging at @bt_uk right now. A full week my Halo package hasn’t been working and your bloody 4G mini-hub is useless. Can’t even contact customer service. Letting people down when they need it most. Contract renewal on 29th June 👋🏻

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.

  • DarrenCBGR Darren Fleming 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤓 (@DarrenCBGR) reported from Dunfermline, Scotland

    @lukenev13 @SkySports @btsport Aye Amazon has got a shit tone of games, if they have more going forward it's not bad for 7.99 a month

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrScottMorgan Scott Morgan ⚔️💚💗 (@MrScottMorgan) reported

    @bt_uk Why are you so terrible? Like seriously? I’ve been waiting AN HOUR to talk to someone about my 75 year old parents overpriced broadband with you! I can’t wait on hold any longer. What is going on!?

  • cruse_debra Debra (@cruse_debra) reported

    @bt_uk hi can I cancel a bt phone and broadband over DM. Tried calling the number but can't wait in the queue for so long?

  • Danuel141 Danuel Robertson (@Danuel141) reported

    @bt_uk The service is an absolute mess. Didn’t refund my months bill due to no internet for 7 days. Went to upgrade to full fibre can even send the new hub out in time for the engineers to install.

  • EmmaBen75793932 Emma Bennett (@EmmaBen75793932) reported

    @bt_uk seriously!! Been trying. to get through to the broadband cancellation line since 8.00am this morning, keeps telling me to call back tommorow!! I’m sure il get the same message tommorow. just want to cancel !!!

  • mattboswell_ Matt Boswell (@mattboswell_) reported

    @bt_uk can anyone at your company help out with a internet connection? The switch on date is meant to be today, yet after wasting an hour and half of my life on hold, I’m told sorry we’ve put the wrong date in the system and can’t do anything to change it

  • starlight7674 stella (@starlight7674) reported

    @bt_uk @samneeclogg And it funny how bt go on strike and my speed slows down im xancelling my direct debit until this stops im on halo 3 and should not be below 57mbps but im only getting 17mbps yet again it getting a joke

  • JonesiOnTwittah Gareth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JonesiOnTwittah) reported

    Why is it, about once a year, for no obvious reason at all, your internet just goes down, and then you've to wait days for an engineer? Drives me insane, and their half-arsed attitude to getting it back up and running for you 😠 @bt_uk

  • RingCentralCare RingCentral Support (@RingCentralCare) reported

    @leeinengland @bt_uk Hi @leeinengland, We're sorry if you're experiencing an issue with your service. Please send us a DM if you need help.

  • sirblackers Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • IFIMAY4Now IF I MAY (@IFIMAY4Now) reported

    @bt_uk have been trying for several days to get thru to yr call centre with no success. Nor can online chat help. Even your complaints dept aren’t taking calls! I want to cancel our Account with immediate effect. How is it acceptable that a telecommunications Co won’t take calls?