BT (British Telecom)

BT (British Telecom) Outage Report in Thornton, Fife, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton, Fife, Scotland 02/12/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton, Fife, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Leven, Dunfermline and Glenrothes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeven Phone
United KingdomDunfermline Internet
United KingdomGlenrothes Internet
United KingdomGlenrothes Wi-fi
United KingdomDunfermline Internet
United KingdomCupar Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton, Scotland

Latest outage, problems and issue reports in Thornton and nearby locations:

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

  • _SmithChris Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐ (@_SmithChris) reported from Kirkcaldy, Scotland

    Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk your network bot says I need an engineer but no one calls me back and I can’t get through to book one. Help! I need my broadband sorted ASAP or I can’t work.

  • kevmersh Kev.I.N /// (@kevmersh) reported from Kinross, Scotland

    Absolutely raging at @bt_uk right now. A full week my Halo package hasn’t been working and your bloody 4G mini-hub is useless. Can’t even contact customer service. Letting people down when they need it most. Contract renewal on 29th June 👋🏻

  • fionalmorrison Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @bt_uk hi - lightning storm last night appears to have killed my modem. Can you let me know how I can arrange a replacement? Your online chat service is sending me in a loop of frustration. Thanks.

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.

  • DarrenCBGR Darren Fleming 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤓 (@DarrenCBGR) reported from Dunfermline, Scotland

    @lukenev13 @SkySports @btsport Aye Amazon has got a shit tone of games, if they have more going forward it's not bad for 7.99 a month

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    @btsport cancel coverage of game at ibrox tonight!

  • ArtieMiss Shona Paterson (@ArtieMiss) reported from East Wemyss, Scotland

    @bt_uk I have a personal account with broadband and land-line in my package, I want to cancel the land-line but can't find an option to do that via your website

  • kevmersh Kev.I.N /// (@kevmersh) reported from Kinross, Scotland

    @bt_uk Finally got through to a human being. They re-set the hub but still having the same problem. New hub on its way.

  • _GARYJACKSON Gaz⚡️ (@_GARYJACKSON) reported from Cowdenbeath, Scotland

    Why is @btsport app and skyQ app so ******* shit

  • Nellabob Bob Allen (@Nellabob) reported from Aberdour, Scotland

    @btsport have to say your trackside mikes are trash! Get it better guys!! Could not hear Chilwell, cannot hear Tuchel!! Poor quality.....

  • Pitlessie1 Pitlessie Village Inn (@Pitlessie1) reported from Pitlessie, Scotland

    @BTCare yet another serious problem with bt billing. An hour and twenty on the phone, transferred to the phillipines and told we were lying #unbelievable #shocking #dire

  • LeeLogan_ Lee Logan (@LeeLogan_) reported from Kennoway, Scotland

    @bt_uk trying to check my service status and it says my landline is invalid. Can you tell me if you have any problems in ky8. Thanks.

  • RossM3110 Ross (@RossM3110) reported from Kirkcaldy, Scotland

    @tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid

  • PrettyDemented Shell 🏳️‍🌈 (@PrettyDemented) reported from Dalgety Bay, Scotland

    @bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk my line was hit by lightning I’ve had no broadband for 2 days. Can’t get through been holding for over an hour both days, tried the diagnostic bot but no one calls back. Cmon BT get your service sorted, I need my broadband for work.

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk Same x2 ridiculous/ childish songs when put on wait/ often 30 mins +; ghanded from one dept to another; issues rarely solved after several days phoning up/ in m y experience/ VERY POOR SERVICE.!!!!

  • clairezxclaire ZX Claire, fondler of Spectrums🇪🇺 (@clairezxclaire) reported

    @bt_uk my broadband is mostly down, the Halo service that I pay extra for hasn't done a thing. "Unbreakable" eh, what nonsense.

  • bethsleafordx Beth Sleaford (@bethsleafordx) reported

    @bt_uk I’ve tried to contact the faults team via text and had no reply, I’m having issues with my internet

  • ChrisWhidz Chris Whiddon (@ChrisWhidz) reported

    @bt_uk Free for a few months is a poor offer in these times. Give people a stable predictable price rather than short term gimmick pricing.

  • OSgtserious OG-SGTSERIOUS (@OSgtserious) reported

    @bt_uk seriously sort out your Internet for 3 weeks it's been absolutely dog water, how can you charge people for this absolutely awful Internet!!!!!!!!!!!!!!!! IT IS ******* ****!!!!!!!!!!!!

  • GGZiiSocial GGZii (@GGZiiSocial) reported

    This @bt_uk EE Hub they provided can give me 15 up and my home internet gives me worse. A 30 Minute 6 gig file is taking 45mins to upload, normally that would be 8 hours. It's why I never do longfrom content anymore. Man I WISH I had this upload all the time.

  • scottberwick Scott (@scottberwick) reported

    @bt_uk Hi Nick - I’ve just spent over an hour on online chat (50 minutes waiting to connect) I’ve got a reference now, there’s seemingly an issue for others in the village too - but your chat agent wouldn’t acknowledge anything

  • shorleywall Alexandra Turnbull (@shorleywall) reported

    @bt_uk Hi I'm sorry but you promised a call back, you didn't complete it as agreed, when you phoned with a call back you transferred me to the hold queue. If sitting in a hold queue was a solution I would have done it. Please arrange for a helpful call back to be made.

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk royal mail are a total joke/ not reading the delivery location notes/ and the handset never turned up! still waiting to hear about goodwill compo weeks later

  • SL_Dee73 Sarah 🎭🫶🏼 (@SL_Dee73) reported

    @bt_uk any idea how long the problem in 9NB will be as I need the Wi-Fi for studying and getting my assignment in today?