1. Home
  2. Companies
  3. BT (British Telecom)
  4. Thornton
BT (British Telecom)

BT (British Telecom) outages and service status in Thornton, Scotland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Thornton, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
  • 25% E-mail (25%)
  • 25% Internet (25%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thornton, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Dunfermline, Kirkcaldy, Cupar, Glenrothes, and Leven.

CityProblem TypeReport Time
Dunfermline Wi-fi 17 days ago
Dunfermline Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thornton, Scotland

Latest outage, problems and issue reports in Thornton and nearby locations:

  • PrettyDemented
    Shell 🏳️‍🌈 (@PrettyDemented) reported from Dalgety Bay, Scotland

    @bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?

  • gavsuave
    Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

  • gillamain
    Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk your network bot says I need an engineer but no one calls me back and I can’t get through to book one. Help! I need my broadband sorted ASAP or I can’t work.

  • LeeLogan_
    Lee Logan (@LeeLogan_) reported from Kennoway, Scotland

    @bt_uk trying to check my service status and it says my landline is invalid. Can you tell me if you have any problems in ky8. Thanks.

  • kevmersh
    Kev.I.N /// (@kevmersh) reported from Kinross, Scotland

    @bt_uk Finally got through to a human being. They re-set the hub but still having the same problem. New hub on its way.

  • gillamain
    Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk my line was hit by lightning I’ve had no broadband for 2 days. Can’t get through been holding for over an hour both days, tried the diagnostic bot but no one calls back. Cmon BT get your service sorted, I need my broadband for work.

  • DarrenCBGR
    Darren Fleming 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤓 (@DarrenCBGR) reported from Dunfermline, Scotland

    @lukenev13 @SkySports @btsport Aye Amazon has got a shit tone of games, if they have more going forward it's not bad for 7.99 a month

  • Pitlessie1
    Pitlessie Village Inn (@Pitlessie1) reported from Pitlessie, Scotland

    @BTCare yet another serious problem with bt billing. An hour and twenty on the phone, transferred to the phillipines and told we were lying #unbelievable #shocking #dire

  • _GARYJACKSON
    Gaz⚡️ (@_GARYJACKSON) reported from Cowdenbeath, Scotland

    Why is @btsport app and skyQ app so ******* shit

  • RossM3110
    Ross (@RossM3110) reported from Kirkcaldy, Scotland

    @tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid

  • Nellabob
    Bob Allen (@Nellabob) reported from Aberdour, Scotland

    @btsport have to say your trackside mikes are trash! Get it better guys!! Could not hear Chilwell, cannot hear Tuchel!! Poor quality.....

  • _SmithChris
    Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐ (@_SmithChris) reported from Kirkcaldy, Scotland

    Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!

  • fionalmorrison
    Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @bt_uk hi - lightning storm last night appears to have killed my modem. Can you let me know how I can arrange a replacement? Your online chat service is sending me in a loop of frustration. Thanks.

  • gavsuave
    Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    @btsport cancel coverage of game at ibrox tonight!

  • kevmersh
    Kev.I.N /// (@kevmersh) reported from Kinross, Scotland

    Absolutely raging at @bt_uk right now. A full week my Halo package hasn’t been working and your bloody 4G mini-hub is useless. Can’t even contact customer service. Letting people down when they need it most. Contract renewal on 29th June 👋🏻

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.

  • kari_mcburnie
    Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.

  • ArtieMiss
    Shona Paterson (@ArtieMiss) reported from East Wemyss, Scotland

    @bt_uk I have a personal account with broadband and land-line in my package, I want to cancel the land-line but can't find an option to do that via your website

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • paulineh57
    pauline hodges (@paulineh57) reported

    @bt_uk @KevinF1311 This is why I left BT after decades of being a customer. You abused my loyalty.

  • peeceebee23
    Paul Beeson (@peeceebee23) reported

    @bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.

  • herbie963
    nicolas mcmillan (@herbie963) reported

    @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

  • mylastsatoshi
    Seán (@mylastsatoshi) reported

    @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    @bt_uk I have now been branded as an abusive customer because I stayed my option the BT are idiots. I have abundant evidence to prove lies, incompetency and regulatory shortcomings. My service is still down and all you care about is hearing hurty words ... Try providing service!!!

  • petrolheadtoo
    Gary (@petrolheadtoo) reported

    @bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time

  • herbie963
    nicolas mcmillan (@herbie963) reported

    @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please

  • Global_Mongrel
    Global_Mongrel (@Global_Mongrel) reported

    Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.

  • markie_sumark
    Markie_mark (@markie_sumark) reported

    Day 8, Landline Still doesn’t work and now not even any contact from @btbusinesscare Terrible for our business.

  • palacejohn
    John (@palacejohn) reported

    @bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.