BT (British Telecom) Outage Report in St Ives, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Helston |
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| Redruth |
Internet | |
| Penzance |
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| Camborne |
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| Camborne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin
(@keirong) reported
@bt_uk The problem there though is the fault isn’t always evident, sometimes the speed fluctuates between as low as 7mbps up to 34mbps upload, download fluctuates between about 0.3mbps and 7mbps. I’ve set the checks going but I’m guessing it will report ok...
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Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin
(@keirong) reported
@bt_uk Price should be based on service received not service someone 500yards away receives.
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Victoria Anne Smith
(@vickyhearnsmith) reported
@bt_uk No Nick I have not been offered any help at all. The only info from you was a generic email saying!something like “oops your repair is going to take a little longer than we said”. Other than that I have had to ring customer services
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UQ
(@UQElvis) reported
@bt_uk I am very upset and disappointed with BT expecting call back. No return call from Complaints Team or other teams. BT box delivered 8/1/21 is wrong waiting since Mid Dec. Found Engineer very rude. Please sort out URGENTLY.
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Ruth Ritchie
(@ruritchie) reported
@bt_uk Will do thanks, but almost invariably, the tests say nothing wrong because the test isn’t run in the minutes when the service is absent. Intermittent fault. For 20 years. Community FTTP is due but still awaiting latest update from Openreach. Covid causing so many problems.
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Em
(@badfizzgig) reported
@bt_uk Wow! Yet here we are Day 23 & no broadband service because you allowed our line to be slammed - w/ no notification of transfer of service. Excuses, zero comms unless I'm chasing (15+hrs so far). Not even the slightest hint of any work around despite children home schooling!
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APayne1990
(@A_Payne90) reported
@Colchesterviews @bt_uk In terms of there line rental if you don’t use the landline like a large amount of people asked to be put on there pay as you go service then your not paying I.E £5 p/m for 200mins etc
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Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin
(@keirong) reported
@bt_uk 2/2 we we’re told was down to internal wiring and ended up being due to corroded wire on the external line. Does around 500 yards of cable equate to a drop of 50% signal/broadband speed? If so why isn’t something done about it or do you expect your customers to suck it up?
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Leanne Smith
(@LeanneSmith29) reported
@bt_uk I have spoke with them already about 4 times this week to try and get this sorted. However I’m not getting anyway. All I need is someone to install in my house and connect into the green box then I can work from home. However apparently on the system is saying we have no network
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Emma Willcox
(@emmawillcox) reported
@bt_uk THE ISSUE IS NOT MINE! You need to contact @tom_blissy & @courtney_pruce and help them! I’d never be with you based on the poor service you have provided to them! Please sort this for them, to redeem some faith in humanity and CUSTOMER SERVICE!