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BT (British Telecom)

BT (British Telecom) outages and service status in St Ives, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around St Ives, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 60% Internet (60%)
  • 40% Phone (40%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Ives, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Ives, England

The most recent BT (British Telecom) outage reports came from the following cities: Penzance, Redruth, and Camborne.

CityProblem TypeReport Time
Penzance Internet 14 days ago
Redruth Phone 17 days ago
Camborne Internet 17 days ago
Redruth Phone 17 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near St Ives, England

Latest outage, problems and issue reports in St Ives and nearby locations:

  • kaystone1
    Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • JordanLeeSounds
    Jordan Lee Collins (@JordanLeeSounds) reported from St. Ives, England

    If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk

  • ejthacker13
    Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • TamsinD1
    TamsinD (@TamsinD1) reported from Penzance, England

    @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • kaystone1
    Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • PNovelistGale
    Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • paulbeevers71
    Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • ruthpwasb
    Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonHealey73
    Si (@SimonHealey73) reported

    @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

  • nshukla86
    Niraj Shukla (@nshukla86) reported

    @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

  • RaeRubyRaeK
    RaeRubyRae (@RaeRubyRaeK) reported

    @MartinSLewis Shame they don’t kick @bt_uk in the nuts just as hard, they’re vile & have been getting away with crap for far too long!

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk Why don’t you just fix your website?

  • JumaMhlanga
    tha Movement Noize Production (@JumaMhlanga) reported

    28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

  • theFMofficer
    Restore Britain Moray (@theFMofficer) reported

    @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom

  • adebariazeez
    Oluwatimilehin (@adebariazeez) reported

    @bt_uk you guys are a terrible internet provider. How do you charge your client extra £10 because their direct debit failed. This is pure extortion!!!! @BTGroup @bt_uk

  • KevinF1311
    Kevin Fowler (@KevinF1311) reported

    So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk So how do i pay my bill? I cannot login to pay it?

  • Kat06075689
    Kat (@Kat06075689) reported

    @bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device won’t alarm if heart rate drops so essentially we can’t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?