BT (British Telecom) Outage Report in St Ives, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (7%)
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TV (1%)
Live Outage Map Near St Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Helston |
||
| Redruth |
Internet | |
| Penzance |
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| Camborne |
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| Camborne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley.
(@GersGirl20) reported
@Innes1690 @bt_uk There shocking x got someone coming tmoz coz of how bad the broadband is
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Billy ‘Speed’King
(@Redfive05ive) reported
from
Grangemouth, Scotland
@Lee__White__ @bt_uk 1. It’s ‘fibre’ and 2. You’re probably an idiot.
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SK43300
(@sk43300) reported
@bt_uk I think its not about their skin colour it's just because they missed penalties and as someone already mentioned if the other "white" guys missed penalty it will be the same reaction. Please don't make them as a hero's or use stupid BLM cos it's wrong. They just fu.ked up.
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Philip Robinson
(@probinson83) reported
@bt_uk why has my broadband not been reconnected? It was supposed to happen on Monday…no-one has called me back since yesterday…dreadful customer service
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Tim Cotton 💙
(@TimCotton81) reported
@bt_uk why do you make it so hard to cancel parts of a subscription? You can add at touch of a button but to take an add-on off you expect people to spend ages waiting on a phone?
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Jakebob
(@Jakebob) reported
@bt_uk Not yet, the landlord themselves seems to be out until the 20th, and the properties company I went through to rent the place has yet to respond to my e-mails about this issue. If I get any more info, I'll try the methods you've suggested. Thanks again.
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Faruk
(@MrFahrenheit200) reported
@bt_uk So,you think this is a good customer service practice: Customer raises the fault, two days of silence and zero feedback from you, while only displaying “There are no faults to display for this account.” message.And when you’re accessed via live chat, saying it’s 19/07 now.Thanks.
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Claire Innes
(@Innes1690) reported
@bt_uk still waiting on broadband to kick in, been out all day guy said on the phone it’s open reach trying to fix it any updates?
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🦊😠🤬😈
(@tutankjon) reported
@mitchmi09009371 @bt_uk Sancho and Saka hit the target just unfortunate the goalie went the right way Rashford missed the target... Yeah a lot of pressure... Soughthgate made a bad judgement as the two subs never got a good run out to get the adrenaline pumping.. Second place is better than last..
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Fyew-jit-tiv 🇮🇪 🇯🇲
(@VizibleDarkness) reported
@Filbert631 @bt_uk You NUTS. Europeans were never invited to Africa, they turned up and took African land by force. And yes, Black people should be considered for major jobs in the UK it's called equality. By the sounds of it you don't believe it that. Enjoy your OWN BS.