BT (British Telecom) Outage Report in St Ives, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kait 🌻
(@kaitlynjadexo) reported
@bt_uk I would if bt wifi would load the page! Any time I try to use your customer service pages whilst on the WiFi, it says “server cannot be found” 🤔
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jon wood
(@UkJon) reported
@bt_uk i see you have a deal where ee take over broadband if bt goes down … can you do it the other way … where we get EE as main supply but have BT as the back up … we only get 5-10mps and potentially double that on EE but we want your security
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Jordan Gardner
(@JordanG78435789) reported
@bt_uk Don’t go with BT if you want your internet to actually show up. They work with OpenReach who never send engineers when they apparently book them in. Most providers work with openreach other than Shell Energy. Wish I went with Shell as it’s two weeks past the installation date.
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Piero Gasparini🇬🇧🇮🇹🇪🇺🖖
(@viola2727) reported
Bloody, buggering @bt_uk forcing me to have Digital Voice!! I just wanted to renew/upgrade my Broadband!! So, from 3 phones in the house, I'm down to one!! And that doesn't want to pair with the hub!! I've asked for 2 more phones...
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Adam
(@AdamPrtn) reported
Astonishing. I phone @NOW today and actively threaten to leave citing I have @bt_uk installing my new connection on 1st March. They finally now put their foot down and seek a manager to call me back. How convenient. I've waited weeks for this to happen, had emails ignored
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White Dog Jewellery
(@WhiteDogJewel) reported
@viola2727 @bt_uk We just use our mobiles as never use the damn phone, it’s just the oldies who call it. Tbh I would’ve happily kept an old corded phone just for emergencies with no calls inc. just a basic service. This is power out, no phone, no thought.
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Lou Everett
(@lou_everett1) reported
@bt_uk my broadband has been down since 3pm on Friday. The service checker had given us a fixed time of 7pm this evening but this has now changed back to unknown. Please can I have an update. I work from home and the kids are on their holidays so this is very frustrating.
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Scott
(@scottyt5089) reported
@bt_uk fibre that never works jokers, breech of contract no termination charges will be paid, c ya
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Rose Cook
(@Rose_E_Cook) reported
@bt_uk Estimated 'fix date' today and still no updates or contact from engineer. Will you let me look for another provider yet or still happy to keep taking my money and providing an appalling service and customer experience? @bt_uk
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Piero Gasparini🇬🇧🇮🇹🇪🇺🖖
(@viola2727) reported
@WhiteDogJewel @bt_uk That’s exactly my thinking! According to the rep I was “chatting” with, the new tech is so reliable so it rarely goes down. We have experienced our broadband going down as I’m sure you have too, what happens then?? I put that to the rep and got the reliable tech spiel again!!