BT (British Telecom) Outage Report in St Ives, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near St Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Helston, Redruth, Penzance and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Kiernan
(@Michael23529243) reported
@bt_uk I am done, this is ridiculous. I have been a customer with you guys for years and now I am being treated like a nonentity Its as if your company is trying to exploit that we all went through covid… You are trying to gain back money… I’m not asking for anything just fairness
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SAMi
(@SuperITGeek) reported
@virginmedia as your customer service is so bad..why not ask @skytv for help! I am sure even @bt_uk will help! It's unbelievable that a simple house move got messed up and being fed 2 different stories about why it went wrong! Pathetic customer services! #virginmediasucks
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Ryan Blyth
(@Djryanblyth) reported
@robynlilianxo @bt_uk I have same problem seems it’s an issue with BT servers.
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Grape Opportunities
(@GrapeOpps) reported
@bt_uk internet down in Clevedon area - Working from home - or not in fact - socials full of outage but nothing on BT outage
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Michael Kiernan
(@Michael23529243) reported
@bt_uk It’s residential and to be honest, the fact that you need to confirm that after all of the problems I have had just goes to show that you you are not (not personally of course I would never do that) aware of the problems I have faced…I’m sorry but your company has fallen short.
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Jez
(@Jez600) reported
@bt_uk should I still be able to access my bt email after I end my broadband and landline contract with you ? I was under the impression that it auto drops down to basic email, but I'm unable to access.
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Zarah (@z0mbiezarah@mastodon.world)
(@z0mbiezarah) reported
@bt_uk Yes, I have tried via Android and laptop. This has been an ongoing issue for quite a while.
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M
(@LoginUser7) reported
@bt_uk issue still not resolved in the Hackney area and have been without Internet the last 7 hours? Is BT going to do anything apart from offer compensation when they don't fix within 48hrs. Why am I paying monthly to receive no access to services? ?
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Tom Kelly
(@TommoKelly) reported
"Upgrading" to @EE has been the worst decision I've made so far this year. I lost 20Mbps off my download speed (only had 55 to begin with) and now not even @BTCare seems to be able to guarantee the speeds I had 7 days ago.🙃
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Andrew Davies
(@andrewcaerlyr) reported
@bt_uk Not fixed yet Mat. Can u imagine how annoying it is to get 3 texts yesterday saying 'great news, it's fixed' when it isn't. Agents ring back without any prep at all saying "what seems to be the problem." This is after three weeks. I am appalled. Soviet era service @OpenreachHelp