BT (British Telecom)

BT (British Telecom) Outage Report in St Ives, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Ives, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Ives, Cornwall, England 03/01/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Ives, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Helston, Redruth, Penzance and Camborne.

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City Problem Type Report Time
United KingdomHelston E-mail
United KingdomRedruth Internet
United KingdomPenzance E-mail
United KingdomCamborne E-mail
United KingdomCamborne Phone
United KingdomCamborne Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near St Ives, England

Latest outage, problems and issue reports in St Ives and nearby locations:

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • ejthacker13 Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael23529243 Michael Kiernan (@Michael23529243) reported

    @bt_uk I am done, this is ridiculous. I have been a customer with you guys for years and now I am being treated like a nonentity Its as if your company is trying to exploit that we all went through covid… You are trying to gain back money… I’m not asking for anything just fairness

  • SuperITGeek SAMi (@SuperITGeek) reported

    @virginmedia as your customer service is so bad..why not ask @skytv for help! I am sure even @bt_uk will help! It's unbelievable that a simple house move got messed up and being fed 2 different stories about why it went wrong! Pathetic customer services! #virginmediasucks

  • Djryanblyth Ryan Blyth (@Djryanblyth) reported

    @robynlilianxo @bt_uk I have same problem seems it’s an issue with BT servers.

  • GrapeOpps Grape Opportunities (@GrapeOpps) reported

    @bt_uk internet down in Clevedon area - Working from home - or not in fact - socials full of outage but nothing on BT outage

  • Michael23529243 Michael Kiernan (@Michael23529243) reported

    @bt_uk It’s residential and to be honest, the fact that you need to confirm that after all of the problems I have had just goes to show that you you are not (not personally of course I would never do that) aware of the problems I have faced…I’m sorry but your company has fallen short.

  • Jez600 Jez (@Jez600) reported

    @bt_uk should I still be able to access my bt email after I end my broadband and landline contract with you ? I was under the impression that it auto drops down to basic email, but I'm unable to access.

  • z0mbiezarah Zarah (@z0mbiezarah@mastodon.world) (@z0mbiezarah) reported

    @bt_uk Yes, I have tried via Android and laptop. This has been an ongoing issue for quite a while.

  • LoginUser7 M (@LoginUser7) reported

    @bt_uk issue still not resolved in the Hackney area and have been without Internet the last 7 hours? Is BT going to do anything apart from offer compensation when they don't fix within 48hrs. Why am I paying monthly to receive no access to services? ?

  • TommoKelly Tom Kelly (@TommoKelly) reported

    "Upgrading" to @EE has been the worst decision I've made so far this year. I lost 20Mbps off my download speed (only had 55 to begin with) and now not even @BTCare seems to be able to guarantee the speeds I had 7 days ago.🙃

  • andrewcaerlyr Andrew Davies (@andrewcaerlyr) reported

    @bt_uk Not fixed yet Mat. Can u imagine how annoying it is to get 3 texts yesterday saying 'great news, it's fixed' when it isn't. Agents ring back without any prep at all saying "what seems to be the problem." This is after three weeks. I am appalled. Soviet era service @OpenreachHelp