BT (British Telecom) Outage Report in St Ives, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near St Ives, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth, and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne
|
Internet | 18 days ago |
|
Helston
|
1 month ago | |
|
Redruth
|
Internet | 1 month ago |
|
Penzance
|
2 months ago | |
|
Camborne
|
2 months ago | |
|
Camborne
|
Phone | 2 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Ruth Pudney (@ruthpwasb) reported from Porthtowan, EnglandAnyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk Fine. You have just lost another customer.
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Patrick Gale (@PNovelistGale) reported from St Just, England@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Julie Thacker (@ejthacker13) reported from Penzance, England@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Kay Shepherd (@kaystone1) reported from St. Ives, England@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Kay Shepherd (@kaystone1) reported from St. Ives, England@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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TamsinD (@TamsinD1) reported from Penzance, England@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Paul Beevers (@paulbeevers71) reported from Helston, England@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rose Cook (@Rose_E_Cook) reported@bt_uk Estimated 'fix date' today and still no updates or contact from engineer. Will you let me look for another provider yet or still happy to keep taking my money and providing an appalling service and customer experience? @bt_uk
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jon wood (@UkJon) reported@bt_uk i see you have a deal where ee take over broadband if bt goes down … can you do it the other way … where we get EE as main supply but have BT as the back up … we only get 5-10mps and potentially double that on EE but we want your security
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Lou Everett (@lou_everett1) reported@bt_uk my broadband has been down since 3pm on Friday. The service checker had given us a fixed time of 7pm this evening but this has now changed back to unknown. Please can I have an update. I work from home and the kids are on their holidays so this is very frustrating.
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Amanda Neimer (@ANeimer) reported@bt_uk It says there is an unexpected error. Hells Bells this is going from bad to worse.
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Sophie (@sbangel978) reported@Empotter0703 @bt_uk So bad! @bt_uk where has your customer service been with this? Customer waiting at home and you miss the time slot, and don't tell them? Customers shift things around to be home for these slots, actually disgraceful customer service there!
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Teresa Gallagher (@TreeVoices) reportedHELP @bt_uk !! Total network blackout in my village so zero broadband. Website says you're unable to give us a fix date!?
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David (@David00993264) reported@bt_uk BT sent out openreach to fix my broadband that all working fine instead of a cube tv engineer, what a waste of time, this is ridiculous now, all I want is my subscription channels switched on ffs ?
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@ellenconlinhair (@ellenconlinhair) reported@bt_uk where is Customer Service#findphilipjansen- £2.6mill a year and his thumb is up his backside!
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Piero Gasparini🇬🇧🇮🇹🇪🇺🖖 (@viola2727) reported@WhiteDogJewel @bt_uk That’s exactly my thinking! According to the rep I was “chatting” with, the new tech is so reliable so it rarely goes down. We have experienced our broadband going down as I’m sure you have too, what happens then?? I put that to the rep and got the reliable tech spiel again!!
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Adam Mogford (@adam_mogford) reported@SkyHelpTeam hi, our internet has been down since midday. The app just says there is a problem (which we knew!) at the same time @zzoommplc turn up digging. They are blaming a @bt_uk line problem and said to contact you! Help!