BT (British Telecom)

BT (British Telecom) Outage Report in St Ives, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Ives, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Ives, Cornwall, England 09/18/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Ives, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Penzance, St Ives, Hayle and Helston.

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City Problem Type Report Time
United KingdomCamborne Internet
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomHayle TV
United KingdomHelston Internet
United KingdomHelston Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Ives, England

Latest outage, problems and issue reports in St Ives and nearby locations:

  • TamsinD1 TamsinD (@TamsinD1) reported from Penzance, England

    @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • ejthacker13 Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andyroseblade Andrew Roseblade (@andyroseblade) reported from Downham Market, England

    @bt_uk now into a third day without broadband and the estimated fix is getting further and further away. Absolutely ridiculous. Any danger of a fix?

  • Tonysmini Tony (@Tonysmini) reported

    @Punkoala1 @bt_uk @SkyHelpTeam Poles, boxes and cables belong to BT Group, maintained by Openreach, not BT retail who you tagged, they sell a phone/BB service just like Sky/TalkTalk and over 600 other providers on this network.

  • FrenchyWHU Marc ⚒🦉 (@FrenchyWHU) reported

    @bt_uk Well after speaking to an agent he’s managed to get me a booking tomorrow. Hopefully this engineer turns up and can fix the problem.

  • SylviaA06557076 Sylvia Arnold (@SylviaA06557076) reported

    @bt_uk I have to let you know about an account holders death but cannot see any links on their account. Help

  • PaulWri89662714 Paul Wright (@PaulWri89662714) reported

    @tiff_tv @btsport When the WRC comes back to the U.K. I’ll get interested. But as they seem to want to ignore the home of rallying, they use Grandma Cars (As bad as th BTCC) instead of hell breathing, smoke spitting cars I’ll pass thanks.

  • DarrenRoss89 Darren Ross (@DarrenRoss89) reported

    @nimtimtim Never mind that. When we were looking at an extension we had to notify 15 other homes. Got in from work the other day and @bt_uk have decided to stick a pole up at the bottom of my garden. With no notifications even though I see it from every window

  • AshBoio Ash (@AshBoio) reported

    @_Gorth @bt_uk Lmao I would not be surprised. I’m waiting for the “sorry to hear this, please contact us so we can run a line test where we’ll find nothing wrong but still charge you £40+ a month for a service you can only use half the time” 🤠

  • Tooneyram Tooney (@Tooneyram) reported

    Maybe @btsport could put a couple of scunthorpe united games on tv, they have the rights for that league and i know the irons need the money... help them survive #sufc #irons @SUFCOfficial

  • mathew92davies Mathew (@mathew92davies) reported

    @bt_uk is there something wrong with the network in South Wales?

  • Karmacode578 Jonathan Tucker (@Karmacode578) reported

    @bt_uk Thanks for being so supportive when we are struggling to pay our bill. We will be cold and hungry so we can pay for your broadband instead of downgrading like we wanted for a cheaper version. Customer for 8 years and wont be renewing our contract when it ends. Hello sky.