BT (British Telecom)

BT (British Telecom) Outage Report in St Ives, Cornwall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Ives, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Ives, Cornwall, England 12/01/2025 06:20

December 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Ives, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Hayle, Redruth and Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayle Phone
United KingdomRedruth Internet
United KingdomPenzance Wi-fi
United KingdomRedruth Internet
United KingdomCamborne Internet
United KingdomPenzance Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Ives, England

Latest outage, problems and issue reports in St Ives and nearby locations:

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • TamsinD1 TamsinD (@TamsinD1) reported from Penzance, England

    @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • ejthacker13 Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • ruthpwasb Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nstubbs1984 Nick Stubbs (@nstubbs1984) reported

    @bt_uk is your service down, PL124FW

  • IsmaeelAkujee Ismaeel A (@IsmaeelAkujee) reported

    @bt_uk i have 4g but nothing works in Manchester any issues ?

  • ryryTrath Ryan Trathen. (@ryryTrath) reported

    @bt_uk why had the WiFi been so slow for the last 3-4 days?

  • hornypigbb Hornypigbb (@hornypigbb) reported

    @bt_uk I shouldn’t have to ring you. You should have it sorted already. Or are we the mugs that have to pay you and then chase you for the service we pAid for????

  • karolynmarbrow karolyn (@karolynmarbrow) reported

    @bt_uk is the mobile network down?

  • ShotterOli Oliver (@ShotterOli) reported

    @erlendscott @bt_uk @EE None down South either. I'm in London and there's nothing. Nationwide outage :(

  • craiglodge81 Craig (@craiglodge81) reported

    @bt_uk is there an issue today with mobile data? Been shocking all day trying to download anything?

  • tweedledee23 Lindsey Jones (@tweedledee23) reported

    @bt_uk I have already done this and it is connected via TV and hub but WiFi signal with exclamation mark on phone so no access. Not just me it seems.

  • Mungo31 Ade (@Mungo31) reported

    @BTSportBoxing @btsport @BronzeBomber Knocked him down and he got up ! He was also not fully fighting fit having just lost 10 stone. Even then he boxed Wilders ears off

  • sjobrien86 Sarah-Jane O'Brien (@sjobrien86) reported

    @bt_uk It’s showing no known issues. I’ll have to call tomorrow. Thanks