BT (British Telecom) Outage Report in St Ives, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Penzance |
Wi-fi | |
| Redruth |
Internet | |
| Camborne |
Internet | |
| Penzance |
Internet | |
| St Ives |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Mackay
(@racheljmackay) reported
Thanks @BTGroup @bt_uk for sending YET ANOTHER letter addressed to my DEAD father. Even though we have changed it multiple times. Even though I have already had to raise a complaint to get it 'sorted'. I would say I'm so angry I could cry, but seeing my dad's name did that!
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Ali L 96.5%
(@Alichat66) reported
@witherjay @bt_uk Thank you! It's a problem unfortunately further down the line & not our router as it was reported before we knew there was a fault.
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Sue
(@Suzy_floozy21) reported
@bt_uk do not be conned into using BT digital voice - service is appalling and doesn’t work regularly - phone lines often not available / nightmare when you need to urgently call you GP and no way of doing so
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Ross Edmonds
(@rossedmonds44) reported
Just to add, it was @bt_uk that did the install for the new build as well, so they’re fixing their own problems
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Bad4Business
(@BusinessBad4) reported
@CitizensAdvice @bt_uk We want to find out how to start litigation against BT. Our company is larger than 10 employee's so the ombudsman refuses to deal with us. It's like we haven't got anywhere to turn and BT are a law unto themselves. Is this something you can help with?
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Ali L 96.5%
(@Alichat66) reported
@witherjay @bt_uk It's the whole area which is down so somewhere further up the line unfortunately.
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Brian Beattie
(@BrianBeattie5) reported
@bt_uk @MarcusRashford @EmmaRaducanu Sincerely hope people get off this young girls back, she has a talent but is young, we should be encouraging her, supporting her. It was the media that catapulted her into this situation yet wash there hands when this happens. Support her long term not for a “ tomorrow’s headline
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Charley Wright
(@WrightWright1) reported
@bt_uk is your service down in Bow, London, E3? Really problematic if so for me, when will it be fixed?
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Perry Timms 💙
(@PerryTimms) reported
@OpenreachHelp - I'm now into my 7th week with no service into my home (where I also run my business from) with constant missed & failed appointments to connect me. @bt_uk customer teams are really trying to help me but they're at the mercy of your failed service proposition.
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Zoe Oughton
(@travelzoe) reported
from
Blackawton, England
@nat_alia93 @SkyUK @bt_uk I left them because the only way to get the price down was me threatening to leave them, they have no loyalty for customers who have been with them like me for 11 years before I left!!! Whereas New customers got great deals ?!