BT (British Telecom) Outage Report in St Ives, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near St Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Penzance, Camborne and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Penzance |
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| Camborne |
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| Camborne |
Phone | |
| Camborne |
Wi-fi | |
| Camborne |
Internet | |
| Redruth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Jordan Lee Collins
(@JordanLeeSounds) reported
from
St. Ives, England
If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@Aedmonds20) reported
@bt_uk Hi Neil, Yes issues still occuring. just flashing orange light on the router currently. Tried power off and on but same issue
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Andrew Banks
(@andrewbanks) reported
Broadband down... #WorkingFromHome, and two children #HomeSchooling... @BT_UK confirms the fault is there end... and estimate resolution by end of Monday!!!!! #NotGoodEnough
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Zoe Oughton
(@travelzoe) reported
from
Blackawton, England
Has anyone else had success with @bt_uk mini hub - sent as an emergency to provide Wi-fi after our engineer was cancelled ( we werent advised) ,the mini hub supposed to arrive yesterday was sent to our old address (!) and this one doesn’t work? #customerservicefail #BT #facepalm
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rebecca hooper
(@rebecca32771333) reported
@bt_uk @OllieF64554527 Bt are rip off merchants. Make billions but service is shite. You need to sort out outtage in Thanet. I was offered £50 vouchers from tescos I never got them if I joined BT. Your level of service is appauling. We need to sack you for poor service
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Jeneejay
(@Jeneejay2) reported
@bt_uk - reported a fault on 08/01/21 and timeline for fixing keeps being pushed back with no updates. I've had to purchase additional data on phone to homee school and husband trying to work from home. Please help
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Gary
(@harveymzrahy) reported
@bt_uk why not any one picking up the phone since 9am and no one replying to my problem on the DM
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Jeneejay
(@Jeneejay2) reported
@bt_uk - unable to home school properly as reported BT fault on 08/01/21 and fix date keeps moving back with no update. Please help! #homeschooling #BT #fail
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Brett Barton
(@BamBamBarton) reported
@btbusinesscare still no contact from your team after your direct message last night. I was right not to hold my breath and @BTBusiness Cusomter service was dreadful as ever. Costing my business money, I’ll contact the ombudsman #badcustomerservice
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Damian Kinsella
(@damokinsella82) reported
Hi @bt_uk were having problems at home with the internet especially using streaming services , sky TV and Google devices. turning it off and back on seems to fix it. But we shouldn't have to be doing that everyday it's getting annoying!!
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Huey the Hill Farmer
(@hairyhillfarmer) reported
@DavidButler34 Surely not @bt_uk silently dropping little unseen charges on their customers. They’ve never done that before. 😬