BT (British Telecom) Outage Report in St Ives, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Wi-fi | |
| Hayle |
Phone | |
| Redruth |
Internet | |
| Penzance |
Wi-fi | |
| Redruth |
Internet | |
| Camborne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Janna Macdonald
(@JannaLM) reported
@bt_uk @OpenreachHelp We have now been without broadband for almost 2 weeks now. Completely unacceptable! I have been told several times it is an external fault, yet our neighbours connection seems to be fine. Please advise how we make a formal complaint which is taken seriously.
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Angus Barnett
(@angus_barnett) reported
@bt_uk Hi Rita, it is really terrible. We are meant to be working from home but can't! Checking the progress of it does not help me. I've been told so many different dates now someone needs to actually do something to help.
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GP | Mikey
(@MikeyCarruthers) reported
@bt_uk broadband has cut out all day. What's going on?
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Michael Treanor
(@michaelt123_) reported
@bt_uk internet was meant to be activated on November 16th! 1 month later and still no activation! Being told every day to wait another 24 hours! Shocking service!
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Emma ~ Editor ~ Creating Perfection #SaveTheArts
(@emmamitchellfpr) reported
@bt_uk @OpenreachHelp @SkyHelpTeam Who the flip can help?! So many people in my area being affected by shoddy Internet providers and no one can get answers or help!!!!
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georgina stock
(@StockGeorgina) reported
@bt_uk Had nice email saying new bt stuff being delivered tomorrow at new address, next email saying ORDER CANCELLED no reason given, can’t get through on phone. Help 🤨
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Angus Barnett
(@angus_barnett) reported
@bt_uk Rita, you now have the account number and address. Please advise what is going to be done to get this fixed today? We've told fix dates of 10, 11, 15, 16 and 17 December and it is just ridiculous now. Our neighbours have connection but we don't and no one has been able to say why
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DaveMoore
(@DaveMooreArt) reported
Oh nooooo .....Why is Mcmanaman on #AmazonPrime football panel ? He ruins the btsport commentary so hes wormed his way onto Amazon now Terrible
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sherriff
(@sherr1ff) reported
@bt_uk Never would I go with @bt_uk again swapped from virgin and worse thing I done, everything was poor
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Angus Barnett
(@angus_barnett) reported
@bt_uk @OpenreachHelp We have now been without Broadband for almost 2 weeks. This is completely unacceptable. Get this sorted or advise how we take this further and get someone to take our complaints seriously! Terrible service.