BT (British Telecom) Outage Report in St Ives, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near St Ives, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth, and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne
|
Internet | 20 days ago |
|
Helston
|
1 month ago | |
|
Redruth
|
Internet | 2 months ago |
|
Penzance
|
2 months ago | |
|
Camborne
|
2 months ago | |
|
Camborne
|
Phone | 2 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Julie Thacker (@ejthacker13) reported from Penzance, England@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Paul Beevers (@paulbeevers71) reported from Helston, England@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Patrick Gale (@PNovelistGale) reported from St Just, England@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Kay Shepherd (@kaystone1) reported from St. Ives, England@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk Fine. You have just lost another customer.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Russell (@TomORussell) reported from Hexham, EnglandDear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Will93 (@TTVWill93) reported@bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account there is no fault raised and no engineer has turned up
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Calvin (@CalvinXCI) reported@domjoly @bt_uk I had crazy fluctuating speeds for ages, ended up being a software problem with our fibre port in the box on the street! BT customer service is decent though tbf
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Will93 (@TTVWill93) reported@bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account theirs no fault raised and no engineer has turned up
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Andy E (@andyes1984) reported@bt_uk Shocking service, no escalation of a complaint allowed as your at home, leaving my vulnerable parents unconnected since early January. Almost an hour on hold every time we call to be fobbed off, not happy!!
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Katie FriendlyFaces (@katiieking) reported@bt_uk Do we still text Fix if it's an ongoing problem rather than just a one off downtime?
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Ben Hancock (@salty_crank) reported@bt_uk your broadband is a joke You say there is no downtime but near every day there are cut outs or the Internet speeds drop from the measly 15mbps to 6mbps Constant packet lose among other issues and to top it off, my mum is spending £26.99 for it and the Internet is crap
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🌑Richard Slack (@xRichardSlack) reported@bt_uk Could you set up a system where a customer could press a specific key sequence immediately after hanging up on a call to report it as a scam call? Once I have picked up the phone, my day is already interrupted, I don’t want to then have to find a website to report it.
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John Redfern (@johnwredfern) reported@bt_uk Whats happening with the fix on the BT Virus Protect "FIREWALL" issue for iMac Big Sur users... can you provide your customers with an update and when this is likely to fixed.... it is part of the package you offer customers and you are failing to provide this.
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Trieah (@Trieah1) reported@bt_uk 1. Service not live even after a week 2. Spent 1.5 hours with Connections team, the first guy locked me out. 2. BT did not follow up on their update call 3. Complaint filed no follow up 4. Spent 1 hour with BT yesterday 5. BT missed our update call today. FIX YOUR SERVICE