BT (British Telecom) Outage Report in St Ives, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near St Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Hayle, Redruth and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Hayle |
Phone | |
| Redruth |
Internet | |
| Penzance |
Wi-fi | |
| Redruth |
Internet | |
| Camborne |
Internet | |
| Penzance |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chrissie
(@Phoenixcollecti) reported
How do @bt_uk expect a ill customer to go without Internet and TV for over a month and just keep pushing them as side with excuses
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Sircoynie
(@sircoynie) reported
@bt_uk Ok,so where do I start.Random disk connections, random full disk resets, missing Ethernet backhaul integration (even though you ADVERTISED THIS FEATURE!),no device steering integration even though it is in the internal browser config software, lots of DHCP issues. do u want more?
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misakimi82
(@misakimi82) reported
@bt_uk Absolutely AWFUL service! I've never been so appalled by a company in my life. ELEVEN people I've spoken to now and none of them had any customer care skills. Yes we need to be nice in these times but you still need to care about your customers.
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Katy Markham
(@KatyElleBlake) reported
@bt_uk For the past four days, our internet has gone down at least once a day. Yesterday it was twice; today we’re up to five times. It usually reconnects, but this is a complete pain. I’m in CV3, are you aware of any issues?
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chesterton
(@chester50696087) reported
@bt_uk It's okay. I have now spoken to BT and raised a complaint to both BT and OpenReach
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Chrissie
(@Phoenixcollecti) reported
Absolutely outraged at the customer service from @bt_uk disgusting how it can take over a month for complaint still to be going on and still not sort 😬
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Spike
(@tenbus_uk) reported
@BTCare Hello. Is there a VDSL broadband problem in the 01932 (Weybridge) exchange area please?
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Lynn
(@Lynn50381280) reported
@bt_uk Hello, my broadband has broken for 5 weeks. And BT staff should contact me yesterday to tell me Openreach team fixing process. Today, my broadband still cannot being use.
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josh roberts
(@JxshuaRoberts) reported
.@bt_uk apparently you have no complaints department and also staff who offer no apology when an errors made. 3 mistakes in as many months- don’t use them!
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Chrissie
(@Phoenixcollecti) reported
Wow definitely could not recommend @bt_uk and @OpenreachHelp have terrible customer services