BT (British Telecom) Outage Report in St Ives, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Penzance, Redruth and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
 Penzance |
Wi-fi | |
| Redruth |
Internet | |
| Camborne |
Internet | |
| Penzance |
Internet | |
| St Ives |
Internet | |
| Hayle |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Jordan Lee Collins
(@JordanLeeSounds) reported
from
St. Ives, England
If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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IpsBhoy
(@IpsBhoy) reported
@bt_uk @WeAreOpenreach bt openreach working up a pole today. Come home no Internet. Ring sky told an engineer will come out in the next 48 hrs. BT won't send no one out because @SkyHelpTeam are my provider. Working from home no service passing the buck. Poor customer service
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The Dr Lazzer
(@The_Lazzer) reported
@bt_uk It’s nothing more than exploitation in this current climate and you know that. The service is patchy and has even been down for full days - so your claim of investment is a stretch of reality!
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Kevin Cook
(@kevincookdevon) reported
@DominikF1 @bt_uk Ive got the same issue we average 1 or 2 engineers a month no1 can fix it
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Hellnolf
(@Hellnolf) reported
@virginmedia Dont worry, i've already ordered a replacement line via @bt_uk I wouldn't be surprised if they manage to install a new line before VM fix the current one that hasnt been fit for purpose since day 1.
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SHANEY
(@shanerhyssmith) reported
@dexieCS @bt_uk yeah i'm in the same boat here. ******* awful
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DH
(@blukeryy) reported
@GISALEGEND @bt_uk @MartinSLewis Down the road they’ve started to. Probably be a fair while till they get to my road. We’re on the fastest we can get currently.. it’s crazy lol.
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Nik Coleman™
(@Nik_Coleman) reported
You're telling me @bt_uk that to keep up supplying my TV and Internet due to inflation you need an 11% increase next month. My current deal for a new customer is £40 which is £21 cheaper than I already pay! Shocking. I bet they don't get the 11% increase in March. #byebyeBT
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Ryan Nash
(@yan0_CS) reported
@shanerhyssmith @bt_uk Had the same issue myself with BT. I could never fix it either
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Average BT Hater
(@himhim19599279) reported
@bt_uk my dearest garry. The wifi box itself is extremely new? i've had the same horrid speeds for so long. Your company just isn't remotely good. thats why every single reply i see is so negative.
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Яɧɣƽ §m!†ɧ
(@rhyssmith55) reported
@bethanyelliottt Wow, that's terrible! @bt_uk get on this!