BT (British Telecom) Outage Report in St Ives, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle, Redruth and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Wi-fi | |
| Hayle |
Phone | |
| Redruth |
Internet | |
| Penzance |
Wi-fi | |
| Redruth |
Internet | |
| Camborne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JayLondon
(@jassboyuk) reported
@bt_uk called to cancel part of my business package and told I have to sign a new 36mth deal to retain my business number plus pay £250 to cancel part of the package. Have been a customer for 30yrs. Once contact ends, I'll find another supplier. Rubbish service!
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Jason Ashton
(@JasonAshton84) reported
@bt_uk I had an engineer scheduled to arrive today between 0800-1300 which I’ve just found out isn’t happening. Nobody decided to call or email me to let me know but instead updated the BT app (which also didn’t give me any sort of notification.) Awful service.
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Dylan Jones
(@kudizemedia) reported
@btbusinesscare Well I would DM you but it appears that I’m unable to to send anything to you. Formal complaint ref is IMP-107429764. I emailed the person who was supposedly dealing with it on Monday and they haven’t even bothered responding.
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Gerald
(@Gerald16369976) reported
@bt_uk Very poor response, I Have halo already. Standard fobbing off to a customer of 25 years
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SiBr
(@UncleZebulon) reported
@bt_uk My password is reset, so I no longer need help. Perhaps you should look into why it is possible to log into an account with two different passwords? It suggests to me that your website is not in any way secure.
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Mike
(@IamaDeliveryMan) reported
@bt_uk wow again. How long should I normally expect to wait for a complaint to be acknowledged? Do you just keep closing complaints by email so as to meet targets rather than help customers. Why is it impossible to get any reasonable answers?
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Edel Harris OBE FRSA
(@Edelharris) reported
Is @bt_uk the worst company for customer service? Cut off my elderly parents-in-law phone, Wi-fi etc with no warning (this is the 2nd time) citing non payment of £12 when they have a DD. Old people who rely on their phone and Wi-fi totally to prevent loneliness & isolation 😡
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Jason Ashton
(@JasonAshton84) reported
@bt_uk An upgrade to an existing service. I have attempted to raise my concerns with someone via live chat on your website but Im being told I now need to call up the installation team to rectify this. Even though it’s not my fault. Oh an a paltry offer of £25 for a wasted day.
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Jane Clarke
(@JaneC1000) reported
@mich250385 @MarcAllera @bt_uk I also didn’t leave, was cancelled by BT & now they are taking forever to reconnect. I can’t even order broadband! I was promised all would be done by the 10th and have that in an email but now it’s the 14th. No credible information. I bet a new customer would get services sooner
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Noeleen Macnamara
(@infamousgrouser) reported
@bt_uk Now in twentieth day without Internet and phone line. #BT promise to ring us on Monday evening (that will be after 23 days without a service). What exactly is going on here and why are they allowed to treat us like this? @Ofcom