BT (British Telecom) Outage Report in St Ives, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Redruth and Hayle.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Redruth |
Internet | |
| Redruth |
Internet | |
| Camborne |
Internet | |
| Camborne |
Wi-fi | |
| Hayle |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Jordan Lee Collins
(@JordanLeeSounds) reported
from
St. Ives, England
If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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George Stevens
(@pompeygeorge) reported
@bt_uk “Never pay more than a new customer” fairly straightforward to me. And yet if I login as new user same deal £20 a month difference.
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George Stevens
(@pompeygeorge) reported
@bt_uk Halo 1. I quote again: “never pay more than a new customer” source: bt website. Which bit of this am I misunderstanding?
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LimaSierraTwoSeven
(@yorkshabastard) reported
@hannahbrad Bad times, I can't stretch to the long distance call but hopefully someone can put a phone next to a TV with btsport and give you a call!
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Paul Allen-Alvarez
(@PabloAlAl) reported
@bt_uk No Lizzie, it was clear from the conversation he didn't want to help. I asked him to connect me with a manager, so he put me on hold for 25 minutes until I hung up. When my line first went down, I had just lost my mother, it was her funeral last Tuesday. Imagine all this too.
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Cashmen Tips
(@CashmenTips) reported
@bt_uk I have BT WiFi and TV with Sports and it hardly ever works they came out and fix the WiFi but sports still doesn’t work... have to use my phone for it to work
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Captain PubWatch
(@youngin_uk) reported
Here @bt_uk I think it's about time you rolled out FTTP where I live like. I'm sick of having crap download speeds cos the bloody cabinet is a million miles away.
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Stuart Seddon
(@Seddon1968) reported
from
Lancaster, England
Clearly @bt_uk engineers like to put their feet up at weekends. Broadband went down today (annoyingly during Popmaster!!!) and now not due to be fixed until Monday. Digital radio and dvds only 😤
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Danny Hay
(@danny_hay73) reported
Here I am at home with BT Full Fibre 900 and I have switched my phone to 4G as it’s faster.. absolute joke BT, you should be absolutely ashamed... worst broadband ever and at a cost of £69.99 per month @bt_uk
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ellara
(@eeexbee) reported
@bt_uk No. What you can do now is tell me how you are going to compensate me for the time I have WASTED trying to get a connection with you. I used up my annual leave and took unpaid days off work because I was left without broadband! I have never had to chase a company like this before
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Ellie
(@Ellie80687027) reported
@bt_uk And I had nothing from you .... this is why people are tired of you @bt_uk I will pay the £302 I supposedly owe you - minus the money you still owe me in compensation for your **** service last year that has actually led me here ......