BT (British Telecom) Outage Report in St Ives, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St Ives, England
Latest outage, problems and issue reports in St Ives and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Jordan Lee Collins
(@JordanLeeSounds) reported
from
St. Ives, England
If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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D•DoT
(@Danny__Bell) reported
@btsport the worst company to call. Can’t even hold for someone they just say they’re too busy…and hang up. Brilliant.
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nickhumble
(@nickhumble6) reported
@bt_uk is there ever a time when your call centre isn’t “extremely busy” and the wait is less than 30 minutes!! I’d probably look at employing more people before you lose more customers due to your service
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Stewart Thurlow 🜃 🜄 🜂 🜁
(@StewartThurlow) reported
Hi @bt_uk, I’m trying to cancel my contract which ends on 07/09 but every time I try to ring you I’m told there aren’t enough operators to take my call. Can you please assist?
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Chris
(@MrChris62) reported
@bt_uk Hi, I’m trying to manage my mother in laws account but it’s not letting me in. Can you help?
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Daniel Rogers
(@danrogers0203) reported
@VancityReynolds @Vanarama @btsport Yeah it's like the 3pm blackout, it's retarded I don't know who they think they are protecting because it's not the clubs and it's not the fans #GlazersOut
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samuel gallagher 💙
(@samuelgallaghe2) reported
So @btsport take TWO lots of £25 off me and when i ring up - oh we are too busy go away yea real way to treat your customers bunch of freaking clowns. So not only are leeds losing i cant even watch them and get the service i paid for 😡😡
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Katie Bennett
(@katie_bennett7) reported
@bt_uk You have taken our first direct debit payment but we are still waiting for internet to be set up. It was activated on 19/08 but doesn’t work. An engineer is coming on 06/09 but surely we should be refunded for the period with no service?!
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D•DoT
(@Danny__Bell) reported
@bt_uk does anybody work in your call centre? Don’t even get the option to hold. And the online chat is just as bad. Painful service
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Jaysus92
(@jaysus1992) reported
@btsport when will you sort your app out. Have no issues with any other streaming services except yours. Always buffering and crashing. It’s ridiculous
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DarkMesyah
(@Dark_Mesyah) reported
@bt_uk yea they sure are aren't they i sent you a dm 3 months ago still no answer, now i need to pay you 400 quid for something that i did not want but you shoved it down my throat anyway good job, now keep all your services as i don't want them.