BT (British Telecom) Outage Report in Prestatyn, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Prestatyn, Denbighshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Rhyl and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl |
Internet | |
| Mold |
Internet | |
| Rhyl |
Internet | |
| Rhyl |
Wi-fi | |
| Mold |
Internet | |
| Flint |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆
(@JohnEtheridge79) reported
from
Old Colwyn, Wales
@BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆
(@JohnEtheridge79) reported
from
Old Colwyn, Wales
@bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Phil Scarisbrick
(@therealphils) reported
from
Rhyl, Wales
@bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@bt_uk Thanks scott . I have spoken to customer services and they directed me to open reach
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Phil Scarisbrick
(@therealphils) reported
from
Rhyl, Wales
@bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil
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William Piercy
(@william_piercy) reported
from
Hoylake, England
@bt_uk how can I cancel my internet contract with mid way through. I am fed up with only getting half the speed I should be getting. Surly that is BT not fulfilling its contract to me
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Tom
(@TLWoolley) reported
from
Hoylake, England
@bt_uk @OpenreachHelp working from home and the internet continues to cut out, drop in speeds and generally poor performance. Awful awful service
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Matty
(@mattywatts12) reported
from
Kinmel Bay and Towyn, Wales
Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport
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michael dewey
(@dewey6) reported
from
Hoylake, England
@btsport I think Chris Sutton is a very poor commentator talks nonsense given his experience as a player
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Yasmin
(@yasminandrew108) reported
@bt_uk I can’t speak or chat with a human to fix the problem . How can you provide such terrible service?
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Luke Weafer
(@PowerofWeafe) reported
@bt_uk Good evening. My Internet has been down for 4 hours and I urgently need it for meetings tomorrow from Noon (UK time). Please can you advise what the fault is? From Google, that looks to be the case. I don't think there's an issue at my end as everything else is working.
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David Zborowski
(@davidzborowski) reported
@bt_uk Hey BT, it's really strange and a bit unfair that you offer a lower price to new customers and are not able to offer attractive offers for renewing customers. My quoted price to renew is 15.4% higher than a new customer. Don't you think it should be a bit equal?
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Matt
(@MattFUTTrading) reported
No stream today folks due to internet issues, no internet at all now Phoned @bt_uk, engineer coming out on Wednesday Hopefully sourcing another router for tomorrow, will keep you posted. 200 PPs for tomorrow, another 100 on Wednesday if we can’t get on. The send shall happen.
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Scott Large
(@scott_large) reported
I've given up on #football, the poor refereeing, the poor handling of #VAR, the ****** players who think they can do anything they like, the poor owners, the cost of @SkySports & @btsport, the rule changes. I'd rather spend the money on #music & artists who deserve my money more.
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Yasmin
(@yasminandrew108) reported
@bt_uk my broadband is not working ! You say it will be fixed by Friday. You have asked me to use the mini hub you sent ,
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Sue Rae
(@Sue_Rae44) reported
@bt_uk today a man from loyalty said he had moved my £137 credit for no service to my bank account. It’s not showing in BT account but not in bank either and no confirmation it’s happened. Please can you help?
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Rog
(@rog_w) reported
My btconnect email gets hacked yesterday. So far spent 50 minutes holding and talking to people who can’t help @BT first I’m told it’s a business email, but business department can’t find it. Just been given yet another number. Why’s it so tricky?? @bt_uk
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DaBoss4123
(@reece_awan) reported
@bt_uk Why has your internet been down for over a week now
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F F
(@FF80856895) reported
@bt_uk Hi. I had some very strange man knock on the door and first thing he said " don't worry you're not in trouble we're just come to check your Internet" he claimed there had been issues with the internet in the local area that he was from BT I assumed it was a scam?