BT (British Telecom) outages and service status in Perth, Scotland

Problems in the last 24 hours in Perth, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Perth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Perth, Scotland

Latest outage, problems and issue reports in Perth and nearby locations:

• 
  Neil (@neellyg1961) reported 2 minutes ago from Perth, Scotland

  @BTCare hi. I have had new router and WiFi extending discs for a few weeks now and I must say I am VERY disappointed with their performance so far. Numerous loss of signal and requirement to reboot both router and discs. A far cry from your much heralded boasts....poor show👎👎

• 
  Neil (@neellyg1961) reported 4 minutes ago from Perth, Scotland

  @BTCare reported broadband issue...ran speed test....no results given to me....asked to chat or call to fix problem....at least you acknowledge there is a problem now....not a happy chappy👎

• 
  Alan Stewart (@SaintlyChild) reported 39 minutes ago from Perth, Scotland

  @stephencraigan @chris_sutton73 @btsport Try not be too condescending will you. Celtic have a budget at least 100 times higher than Saints. That’s the problem with SF old pros making opinions nobody cares about. #Saints #celtic #liveintherealworld

• 
  Neil (@neellyg1961) reported 60 minutes ago from Perth, Scotland

  @BTCare ...yet again I find myself paying top dollar for a pish poor service. Been losing broadband for the last few days and it has finally tested my patience for the last time....sort it BT or a major refund please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Wakelam (@HelenWakelam) reported 6 minutes ago

  @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

• 
  Alice (@SushiWolfo) reported 7 minutes ago

  @bt_uk But I had an email for digital voice saying my service is going to 67mbps when I'm on the Fiber 100 package

• 
  star6 (@s_starrr6) reported 10 minutes ago

  @bt_uk unbelievable service, booked an engineer two weeks in advance only to be told now that ive been missed and the next time slot is in another two weeks! Can i get someone out quicker, atrocious

• 
  Kernal 💼🧼 (@chefkernal) reported 11 minutes ago

  @bt_uk I was calling to cancel a contract for an elderly client but you can’t appear to verify who she is even though I can do it and I’m a 30 year old man putting on a funny voice

• 
  Macro Bielsa (@Forex_trader_4u) reported 11 minutes ago

  @bt_uk why do you make it so hard to cancel your products. It’s a disgrace and should be investigated by the CMA. Spent nearly an hour trying to find and then cancel my internet. Scum

• 
  Changeling64 (@64outsider) reported 14 minutes ago

  @bt_uk The line itself is working-which those who I've spoken to can't understand-it's the phones ringtones, as a result of their line upgrades, which are now not working. Parents are pensioners. I bought their phones 4-5 yrs ago. We're not made of money to replace them again due to BT!

• 
  Jim Spence (@JimSpenceDundee) reported 16 minutes ago

  Over the last few three weeks I did what I thought was the decent thing and allowed workers from @WeAreOpenreach @bt_uk and their contractors, to access my property to check two poles, which were NOT on my property, but in neighbouring properties where access was awkward, but not impossible. This below was the resulting damage from a wire attached to my house to a pole outwith my house, as they worked on it. I’m now expected to fill in a lengthy explanatory form and seek private estimates to repair it, before returning the form to their lawyers. This costs me time and effort for a problem not of my making.

• 
  Akram🇵🇸 (@akrxm94) reported 18 minutes ago

  @bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?

• 
  namecantbebrank (@alreetson) reported 20 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

• 
  Sev (@Sevka_T) reported 21 minutes ago

  Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk