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BT (British Telecom)

BT (British Telecom) outages and service status in Perth, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Perth, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Perth, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Perth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 7: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Perth, Scotland

Latest outage, problems and issue reports in Perth and nearby locations:

  • neellyg1961
    Neil (@neellyg1961) reported from Perth, Scotland

    @BTCare reported broadband issue...ran speed test....no results given to me....asked to chat or call to fix problem....at least you acknowledge there is a problem now....not a happy chappy👎

  • neellyg1961
    Neil (@neellyg1961) reported from Perth, Scotland

    @BTCare hi. I have had new router and WiFi extending discs for a few weeks now and I must say I am VERY disappointed with their performance so far. Numerous loss of signal and requirement to reboot both router and discs. A far cry from your much heralded boasts....poor show👎👎

  • SaintlyChild
    Alan Stewart (@SaintlyChild) reported from Perth, Scotland

    @stephencraigan @chris_sutton73 @btsport Try not be too condescending will you. Celtic have a budget at least 100 times higher than Saints. That’s the problem with SF old pros making opinions nobody cares about. #Saints #celtic #liveintherealworld

  • neellyg1961
    Neil (@neellyg1961) reported from Perth, Scotland

    @BTCare ...yet again I find myself paying top dollar for a pish poor service. Been losing broadband for the last few days and it has finally tested my patience for the last time....sort it BT or a major refund please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • surkdidat
    H (@surkdidat) reported

    @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

  • charl32647
    ABC (@charl32647) reported

    There is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.

  • chinleyman
    gary tordoff (@chinleyman) reported

    @bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?

  • sc2987
    Shoshanah Cohen (@sc2987) reported

    @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

  • StephenR27465
    northern monkey (@StephenR27465) reported

    @bt_uk After spending 5 minutes on your automated system I’ve given up, let’s hope someone sues you and may be your service will improve.

  • herbie963
    nicolas mcmillan (@herbie963) reported

    Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

  • wendholden
    Wendy Holden (@wendholden) reported

    Three days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.

  • _BudeBee
    BudeBee (@_BudeBee) reported

    @bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

  • Angela_Cummins
    Angela Cummins (@Angela_Cummins) reported

    My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk