BT (British Telecom) outages and service status in Perth, Scotland

Problems in the last 24 hours in Perth, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Perth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Perth, Scotland

Latest outage, problems and issue reports in Perth and nearby locations:

• 
  Alan Stewart (@SaintlyChild) reported 12 minutes ago from Perth, Scotland

  @stephencraigan @chris_sutton73 @btsport Try not be too condescending will you. Celtic have a budget at least 100 times higher than Saints. That’s the problem with SF old pros making opinions nobody cares about. #Saints #celtic #liveintherealworld

• 
  Neil (@neellyg1961) reported 21 minutes ago from Perth, Scotland

  @BTCare reported broadband issue...ran speed test....no results given to me....asked to chat or call to fix problem....at least you acknowledge there is a problem now....not a happy chappy👎

• 
  Neil (@neellyg1961) reported 42 minutes ago from Perth, Scotland

  @BTCare hi. I have had new router and WiFi extending discs for a few weeks now and I must say I am VERY disappointed with their performance so far. Numerous loss of signal and requirement to reboot both router and discs. A far cry from your much heralded boasts....poor show👎👎

• 
  Neil (@neellyg1961) reported 59 minutes ago from Perth, Scotland

  @BTCare ...yet again I find myself paying top dollar for a pish poor service. Been losing broadband for the last few days and it has finally tested my patience for the last time....sort it BT or a major refund please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kristen Covo (@kcovophoto) reported 9 minutes ago

  @bt_uk Your engineer came on Tuesday but couldn’t fix the problem as I needed a new router - which for some reason he didn’t have. A new one was ordered but now 2 days later no sign of it! What kind of service is that?

• 
  wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported 10 minutes ago

  @bt_uk been with BT for years and waiting patiently for FTTP. The checker finally went to "we're building in your area now". In May Openreach replied to their customer fibre form it would be "available in 6 to 8 weeks". Now fresh enquiry says "plan has been cancelled". Loyalty?

• 
  David Wisdom (@Davewizzo1) reported 13 minutes ago

  @bt_uk TF3 area no internet once again! @WeAreOpenreach say to speak to you! Non stop for 3 weeks Telford town centre internet line is down once again! Please someone sort it out.. stop blaming each other

• 
  Lesley Talbot (@LesleyT88) reported 14 minutes ago

  @bt_uk your customer service is terrible! This issue still hasn’t been resolved! Told this morning that your executive customer care team would contact my mum to discuss the issue as a priority and she still hasn’t had a call! Paying customers are clearly not a priority to you

• 
  Robert Drummond (@robertd1981) reported 16 minutes ago

  Usual poor service from @btmailhelpdesk 87 yr old M-i-L left without help getting her ipad connected to internet using modem. Obviously can't be bothered to spend the extra few minutes to help out a customer. @bt_uk

• 
  Rural Record (@AnonEtc) reported 18 minutes ago

  @bt_uk We did, Ian in Stockport told us exit fees fluctuate constantly...despite giving him the exit date! It's this overt complication, plus language (see the previous pic, "see how switching will IMPACT you"), against the ethos of Ofcom, which is why BT will lose customers and fail.

• 
  Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported 18 minutes ago

  Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

• 
  BudeBee (@_BudeBee) reported 19 minutes ago

  @bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.

• 
  Tom Tolkien (@tomtolkien) reported 25 minutes ago

  @bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.

• 
  GerryC🏇🏾 (@Epsom1780) reported 26 minutes ago

  @bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!