BT (British Telecom) Outage Report in Penrith, Cumbria, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (6%)

5. 

   Phone (4%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

• mary robinson (@turnbull403610) reported 10 minutes ago from Newbiggin, England

  @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

• K (@LakesAndMore) reported 22 minutes ago from Appleby-in-Westmorland, England

  I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

• jon davidson (@davidson_jon) reported 55 minutes ago from Clifton, England

  @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Innes McBeath (@innesx) reported a minute ago

  @bt_uk Trying to deal with the people in your billing department is such a demoralising experience. Truly awful customer service 😢

• Paul Davies (@wolvreen2010) reported 2 minutes ago

  @bt_uk Hi BT I have a question about the new #VOIP to replace the #PTSN. If someone fails to hang up on your call but you hang up and dial a new number will this new number be dialled or are you still connected? Scammers use this ’feature’. I’m in the UK.

• Ants (@helloitsants) reported 5 minutes ago

  .@BTCare BT why are you removing @wchannel from your offering ?! I’m so angry. I just bought a new package in order to get @wchannel and now you send out a lovely email to all customers with W under “you can’t get these channels any more”. Um so can I cancel please?

• Brian Byers (@brianbyers55) reported 6 minutes ago

  Hi @bt_uk it’s me again. I submitted a complaint. You closed the complaint saying ‘we’re glad we could help’. You didn’t help because I’ve had no contact since I submitted my complaint.

• Nick Scott (@nicksco77) reported 7 minutes ago

  @bt_uk I am at my wits end with your appalling service! After weeks of frustration trying to move BT services after a house move I finally thought it was sorted. Then this evening I get an email out of the blue from you saying my phone and TV services are to cease!

• Dave Mapes (@mapesdave) reported 10 minutes ago

  @bt_uk update. The new router I requested arrived and now the phone works. You are welcome for the solution BT!

• Look, Listen & Learn (@WYSIW) reported 17 minutes ago

  @SketchLisa @BTCare I do hope this sort of problem is not indicative of 2024 when all UK phones will only use Broadband. As it is you will not be able to use one in the event of a power cut, and I don’t see the point of battery backup when the IP repeater box in the street looses power too.

• Declan McHale (@declanmchale) reported 17 minutes ago

  @bt_uk I was told that I would’ve received a call within 20 mins at 20:34 it’s now 22:51!!! My internet that has been persistently down for past 3 weeks and you don’t care!!!!!

• Annabel #SaveTheNHS #ScrapNHSBill (@AnnabelWoky) reported 18 minutes ago

  @bt_uk It was reported to OR by my relative's provider. Independent engineer had assessed line & said the fault was on the incoming line & to ask @TalkTalk to contact Open reach to check it. No idea why the OR never called back after he said he would. Sending a DM

• Stratford Town Walk (@StratfordWalks) reported 24 minutes ago

  @bt_uk Can you help. Our broadband is poor & it’s difficult running a business. Fibre is in our small private road (watched as Openreach dug up the road) & most neighbours have it. BT are saying that Openreach haven’t updated the system to say fibre is present so am unable to order it