BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penrith, Cumbria, England 12/26/2025 14:35

December 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • LakesAndMore K (@LakesAndMore) reported from Appleby-in-Westmorland, England

    I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

  • turnbull403610 mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • iamdk82 DK (@iamdk82) reported

    Proactiveness of @bt_uk to acquire a customer Vs lethargy of @virginmedia in protecting a customer..case study to build

  • harriet_tucker H (@harriet_tucker) reported

    @bt_uk can you help please? Someone was supposed to turn up today to instal our new internet and it hasn’t happened. This is the third time now it’s ridiculous!

  • tombalky Thomas Balkizas (@tombalky) reported

    @bt_uk 17 days from my go live connection to fibre and I am still asked to wait for a fix. 2 visits, 14 calls, countless hours on hold. Why was this left out of the marketing campaign I wonder? #broadband

  • JKPhillips_ Jordan Phillips (@JKPhillips_) reported

    An absolute shambles of a service by @bt_uk - suppose to have an engineer round between 8-1 today. No show. Got fobbed off with a load of excuses saying they’d be here. Tried to phone just now. Been on phone for 46 mins. Shambles. Money grabbing arseholes

  • RJWLane Rob Lane (@RJWLane) reported

    @bt_uk can you help? @virginmedia has left my 91yr old gran with no phone line since the 18th until the 30th. How long would it take you setup?

  • Jonesy1905 RJ (@Jonesy1905) reported

    Oh my god I hate BT so much as if they’ve missed Rahkeem reaching his 50. **** off @btsport

  • irlratio ratio (@irlratio) reported

    @bt_uk fix @ItsZoil internet please hes going to miss the daily among us jokes that chat makes every 2 seconds

  • Bluebazza58 Barry Garfield (@Bluebazza58) reported

    @bt_uk hi. I cannot connect my Sky Q mini box to the internet in my summer house. This has been a problem for over a year. Thanks

  • spazwangle SinkingSpinning (@spazwangle) reported

    @bt_uk I never fail to berate isp's normally but the 900mb fttp from BT I had installed a couple of months ago gives me a semi on

  • joeyvandoran DJ Joey Van Doran (@joeyvandoran) reported

    When u can't watch BT TV because it keeps dropping out and then they tell you, you might have to pay for an engineer to come and to check their router, ther cables , their signal boosters. Go "$%$$"%£ yourself @bt_uk