BT (British Telecom) Outage Report in Penrith, Cumbria, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (7%)

4. 

   E-mail (6%)

5. 

   Phone (6%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

• mary robinson (@turnbull403610) reported 17 seconds ago from Newbiggin, England

  @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

• jon davidson (@davidson_jon) reported 7 minutes ago from Clifton, England

  @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

• K (@LakesAndMore) reported 33 minutes ago from Appleby-in-Westmorland, England

  I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Tom Tolkien (@tomtolkien) reported 7 minutes ago

  @bt_uk your support is not contactable by phone and your online chat support is turned off. My broadband is not working and I work from home. How do I report a fault?!

• Carl Heathcote (@005Carl) reported 8 minutes ago

  @bt_uk Then I shouldn't be promised a callback within 24 hours of my complaint if you can't keep the promise! Yes this message are on all the sport channels and my TV is connected to my Hub via BT mini connectors

• Tom Hiles (@tom_hiles) reported 10 minutes ago

  @bt_uk I've been having some issues but I haven't raised a fault yet, so the text and email are out of the blue - any idea whether these would be sent without me raising a fault? Might they be fraudulent?

• gethinoakes (@gethinoakes) reported 13 minutes ago

  @bt_uk Hi, our internet and landline have been down for almost 2 hours. Called support who told us your systems are down so can't do anything for several hours. Last week phone line was down for a few days also. What's going on?

• StuartT 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇫🇷 (@TonTonStu) reported 14 minutes ago

  @bt_uk I shouldn't have bothered. The DM with the promised "update" turns out to be nothing more than telling me to "contact 150" - which I have done for 6 days now, with no progress and no help.

• fibre and technology (@Fibre_Tech_n_TV) reported 20 minutes ago

  @ispreview @bt_uk broadband availability checker is not working on the address side +

• Carl Heathcote (@005Carl) reported 20 minutes ago

  Complained to @bt_uk 72 hours ago about my BT TV not working, I have been promised 5 times someone will ring me to sort it out and still nothing!! I have never experienced such bad customer service #bt #worsecustomerservice #dontcareabouttheircustomers

• Claire Senter (@ClaireSenter) reported 21 minutes ago

  @bt_uk service outage due to drink driver hitting mains box. Originally told would be 3-4 days to repair now it’s telling my won’t be till 16th Nov (3 weeks!!!) No phone signal in our area so no internet access. Assuming my bill will be altered this month?!

• Kato (@plaindweller) reported 22 minutes ago

  @AWMurrison rural Chitterne with almost non-existent mob signal being swapped to Dig Voice calling by @bt_uk starting this week. Minimal warning & residents worried - provision for emergency calls in frequent power cuts? Lack of clarity re poss backup battery packs etc (£/free?)

• BevHillz (@biss5804) reported 27 minutes ago from Bicester, England

  @lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.