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BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • LakesAndMore
    K (@LakesAndMore) reported from Appleby-in-Westmorland, England

    I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

  • davidson_jon
    jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

  • turnbull403610
    mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • itsRaeLau
    Rae (@itsRaeLau) reported

    @bt_uk It doesn’t really help me when I have to work from home and pay a fair amount each month for high quality broadband. I shouldn’t have to experience intermittent internet for 4 days straight.

  • UtdMiII
    mill (@UtdMiII) reported

    @bt_uk fix your internet it’s been 10 hour mayn

  • dave_democracy
    dave democracy (@dave_democracy) reported

    @btbusinesscare you billed me for separate engineer visits to fix one fault that all the engineers said they couldnt find the problem to , then when I rang billing to complain the person on line tried to tell me the charges were justified !

  • HarrisRebecca12
    Rebecca Harris (@HarrisRebecca12) reported

    @bt_uk wondered when you will be out to fix the damaged fibre cables that you are aware of and promised again to fix this morning (and asked us again to wait in for). Two engineers have already been out and reported this to you. Required for work. Noone answering direct messages

  • ChrisAd12469870
    Chris Adamson (@ChrisAd12469870) reported

    @bt_uk hi, I had an engineer out to my house this morning, could I speak to someone about the problem please, thanks

  • AntsVayne
    Ants (@AntsVayne) reported

    @Nadejha @bt_uk Purple flashing light usually means your hub can't lock on to the network.

  • 5tuart71
    stuart winship (@5tuart71) reported

    @bt_uk well after tweeting about how crap the service is I’ve had very polite and empathic responses from one of the team. Unfortunately it’s just more of the same. It must be soul destroying working for their customer service team. Nearly as bad as being a customer

  • MikeFor35319087
    Mike Ford (@MikeFor35319087) reported

    @bt_uk I’ve had an update. It’s going to take another 2 weeks and cost me more than twice as much per month, yet if I place a new order online it will be the same price. Nothing you can do about it apparently, again I’ve got to place a new order and call back to cancel the old one???

  • dabhandracing
    Alan Pirie (@dabhandracing) reported

    @bt_uk hi the internet is down in post code AB15 8 TQ WHEN will it be fixed. Alan

  • Caitlin_Green_
    Caitlin Green (@Caitlin_Green_) reported

    @bt_uk have left us a week without internet due to incompetency. Terrible customer service, no one making sure things get sorted. Waited in today for an engineer who never arrived. Avoid BT at all costs! Absolutely terrible time consuming experience.