BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penrith, Cumbria, England 11/28/2025 13:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • turnbull403610 mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

  • LakesAndMore K (@LakesAndMore) reported from Appleby-in-Westmorland, England

    I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • innesx Innes McBeath (@innesx) reported

    @bt_uk Trying to deal with the people in your billing department is such a demoralising experience. Truly awful customer service 😢

  • wolvreen2010 Paul Davies (@wolvreen2010) reported

    @bt_uk Hi BT I have a question about the new #VOIP to replace the #PTSN. If someone fails to hang up on your call but you hang up and dial a new number will this new number be dialled or are you still connected? Scammers use this ’feature’. I’m in the UK.

  • helloitsants Ants (@helloitsants) reported

    .@BTCare BT why are you removing @wchannel from your offering ?! I’m so angry. I just bought a new package in order to get @wchannel and now you send out a lovely email to all customers with W under “you can’t get these channels any more”. Um so can I cancel please?

  • brianbyers55 Brian Byers (@brianbyers55) reported

    Hi @bt_uk it’s me again. I submitted a complaint. You closed the complaint saying ‘we’re glad we could help’. You didn’t help because I’ve had no contact since I submitted my complaint.

  • nicksco77 Nick Scott (@nicksco77) reported

    @bt_uk I am at my wits end with your appalling service! After weeks of frustration trying to move BT services after a house move I finally thought it was sorted. Then this evening I get an email out of the blue from you saying my phone and TV services are to cease!

  • mapesdave Dave Mapes (@mapesdave) reported

    @bt_uk update. The new router I requested arrived and now the phone works. You are welcome for the solution BT!

  • WYSIW Look, Listen & Learn (@WYSIW) reported

    @SketchLisa @BTCare I do hope this sort of problem is not indicative of 2024 when all UK phones will only use Broadband. As it is you will not be able to use one in the event of a power cut, and I don’t see the point of battery backup when the IP repeater box in the street looses power too.

  • declanmchale Declan McHale (@declanmchale) reported

    @bt_uk I was told that I would’ve received a call within 20 mins at 20:34 it’s now 22:51!!! My internet that has been persistently down for past 3 weeks and you don’t care!!!!!

  • AnnabelWoky Annabel #SaveTheNHS #ScrapNHSBill (@AnnabelWoky) reported

    @bt_uk It was reported to OR by my relative's provider. Independent engineer had assessed line & said the fault was on the incoming line & to ask @TalkTalk to contact Open reach to check it. No idea why the OR never called back after he said he would. Sending a DM

  • StratfordWalks Stratford Town Walk (@StratfordWalks) reported

    @bt_uk Can you help. Our broadband is poor & it’s difficult running a business. Fibre is in our small private road (watched as Openreach dug up the road) & most neighbours have it. BT are saying that Openreach haven’t updated the system to say fibre is present so am unable to order it