BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penrith, Cumbria, England 11/20/2025 07:25

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • turnbull403610 mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

  • LakesAndMore K (@LakesAndMore) reported from Appleby-in-Westmorland, England

    I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleCou86 Kyle (@KyleCou86) reported

    @bt_uk your internal processes suck and you make it extremely difficult for clients to leave satisfied with the service they have been provided. How do I raise a formal complaint?

  • Jobbie1874 Jobbie King🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jobbie1874) reported

    @bt_uk Ok, thanks. Hopefully the text will fix my problem.

  • jasymbai90 Jason (@jasymbai90) reported

    @bt_uk I placed the order but no money was taken from my account but have revived confrontation of order details and emailed you guys but no response can u help?

  • Shmiity00 Paul (@Shmiity00) reported

    @bt_uk Terrible service, can't wait to leave and get speeds of 900mbps instead of 24mbps

  • thetrappedvoice Thetrappedvoice (@thetrappedvoice) reported

    @bt_uk appalled at your treatment of my elderly Dad. I shall be cancelling my services as I can’t support a company with such low ethics!

  • smart76_clare Clare Smart (@smart76_clare) reported

    @bt_uk gutted as queued from 8am. Got a PS5 in basket and then the system asked us to login again and refused to recognise log in. Left us staring at product in basket. Where does brand loyalty get too?

  • TomaszTweets Tomasz (@TomaszTweets) reported

    @bt_uk ... an engineer visit to enable my fibre-to-the-home even though I have it in my cupboard as we speak. I hope you can see this is a dreadful customer experience! @virginmedia you reading this? I have your fibre as well here, can you take me off BT’s incompetent hands? 😭🙏

  • olliegs64 Ollie Silverton (@olliegs64) reported

    @bt_uk I am supposed to be but you haven’t activated my service from when the BT arrived on Monday. My hub also nearly a week late.

  • Nathsweet11 Nathan Sweetland (@Nathsweet11) reported

    @bt_uk I have a terrible connection. Can’t wait till my contracts up!

  • TomaszTweets Tomasz (@TomaszTweets) reported

    @bt_uk Lo and behold, no one did call yesterday, so I called your Home Move team this morning, only to be told it takes 3-5 working days to cancel an order! So instead of having fibre on 1 Dec, I had to wait until 10 Dec to cancel my order and then who knows how much longer to get...