BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penrith, Cumbria, England 02/01/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • turnbull403610 mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrTomBaker Tom Baker (@MrTomBaker) reported

    @bt_uk interesting - getting 10+ messages an hour, and a quick search of 'BT spam' on Twitter suggests I'm not the only one with the problem.

  • belloaisha AyshaB!! (@belloaisha) reported

    @bt_uk Yea, you offered me a new package conditional with 24 month contract when I am halfway into existing contract. That is an unfair service to force me into a new contract - current one Dec '19 and refuse to allow me move my phone and broadband to enable me a tv package elsewhere.

  • blakeyt27 blakeyt27 (@blakeyt27) reported

    Looks like 48 hours of no internet at all, and no support at all from @bt_uk . Fault on their end with booking engineer means they can’t book another engineer to fix the issue they caused last week.

  • blasdales Steve Blasdale (@blasdales) reported

    @bt_uk I get 300Mbs down and 300Mbs up. So why would I go with BT who would give me 4Mbps down.

  • christieleighSm christie leigh Smith (@christieleighSm) reported

    @bt_uk Have an appointment tomorrow to get my BT fixed, but trying to watch videos online, please fix my BT

  • megb_ MB (@megb_) reported

    @LuuigiLM @bt_uk this is ridiculous. We’ve not even moved in yet and the service has been completely shoddy from the get go. Hours on hold to speak to someone incompetent or to get hung up on. Sort it out.

  • Stephen10772663 Stephen (@Stephen10772663) reported

    @bt_uk Another night another issue with BT wifi absolutely junk!!!😡😡😡

  • 667ed Ed Neilson (@667ed) reported

    @bt_uk over 3 hours on hold recently to solve a problem that started in September. On hold until I’ve been cut off twice. I just want the home phone I’m paying for to work please!

  • DuransHands Duranshands (@DuransHands) reported

    @bt_uk ridiculous customer service. Rubbish.. Cant set up a simple account. Keep getting my address wrong. I'd never go with bt again. They're crap

  • Nats19 Natalie (@Nats19) reported

    @bt_uk Hello, the purple light for broadband on our bt hub is flashing purple. How do we fix this please?