BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penrith, Cumbria, England 11/29/2025 03:30

November 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • turnbull403610 mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

  • LakesAndMore K (@LakesAndMore) reported from Appleby-in-Westmorland, England

    I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Worldcu55617750 HolisterJames (@Worldcu55617750) reported

    @bt_uk To get any refunds for poor wifi you have to suffer at least 2hrs on phone, wait for engineer to turn up after 2 weeks and 4 weeks later if still poor wifi you might get paid. BT will argue you are using too many devices hence poor wifi. Take their ad with pinch of salt

  • kirkstir1 Heath (@kirkstir1) reported

    @bt_uk why is the broadband always going out? There’s always issues here and especially through lockdown when we’ve been stuck at home and we can’t use the WiFi it’s very annoying. The neighbours using sky WiFi have been absolutely fine the entire time what is wrong with BT??

  • Worldcu55617750 HolisterJames (@Worldcu55617750) reported

    @bt_uk @richyroo73 BT will test all speeds and find you are getting sent poor signal. Now buy full package that gives wifi in every room but cant use too mant devices. Engineer will show up 2 weeks later and then 4 weeks later go thro the whole process. good reason to exist if speed to met.

  • JurgensChamps AndyRobbo (@JurgensChamps) reported

    @bt_uk More to the point, do you think it maybe the box? I’ve told you the problems and you’ve not mentioned it could be the problem, just me, but what do I know, you’re the experts. Told it maybe aerial, but happens on Sport too (streaming). The whole BT service is shocking

  • JoeHallTFS JH Tree Felling (@JoeHallTFS) reported

    @bt_uk I’d love to call but can never actually speak to someone

  • gaheath63 Godfrey Heath (@gaheath63) reported

    @JamesScurf @BTSportBoxing @btsport How would you feel with a broken eye socket?? I’ve had one and don’t think I’d want someone hitting it again and maybe blinding me! So not wrong to stop,maybe more sense than you!

  • A94Reynolds A94Reynolds (@A94Reynolds) reported

    @bt_uk I'm tired of doing the help/fix things to be totally frank. The service is laughable, and the price my parents pay is extortionate. Your sales teams have just been taking clueless boomers for a ride. Cant wait to get away in the next couple of months.

  • Worldcu55617750 HolisterJames (@Worldcu55617750) reported

    @StephenBaysted @bt_uk if you dont get yr minimum guaranted speed, then you can exist from their contract. if you do ring expect to be cut off times until you give up. BT does not have time to resolve any issues.

  • FithyClyro ! F A I T H ! (: (@FithyClyro) reported

    @bt_uk Hi Karen, I didn't see your reply last night unfortunately. It was asking me to charge to send that text. It seems to be a problem past 11pm. Is there a way to check restrictions we might not know about?

  • Sigpakt Talismanic Man (@Sigpakt) reported

    @bt_uk Why on earth would you not offer me a deal because I'm already a customer, when my contract is ending. Now ill get a new customer deal from someone else... #bt #btinternet #btbroadband