BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penrith, Cumbria, England 02/12/2026 21:20

February 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • turnbull403610 mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • strypeyblue theoneandonlygailb (@strypeyblue) reported

    @bt_uk My mum was looking to see what broadband deal/call package she could get as her calls contract ends next month and broadband in February. She only uses broadband for Netflix as can't use it for email etc, she relies on me to help her. Would you be able to contact her?

  • siris10 Jon wardle (@siris10) reported

    @bt_uk I’m having issues with my GFast - spoke to an adviser on Saturday and my mini hub was meant to be activated but it’s still not, can you activate it for me if I DM you my details?

  • thebrettnoonan Brett Noonan (@thebrettnoonan) reported

    @SkyHelpTeam Hi, I tried too remove @btsport using My Sky app and it won’t uncheck, tried calling Sky and wouldn’t connect, can you help please

  • LindfordHedgies Kaz (@LindfordHedgies) reported

    @bt_uk Something I have never been able to clarify, will turning off marketing emails also effect operational emails? Afterall it is useful to get notice that my contract is about to run out.

  • TomSaye Tom Saye (@TomSaye) reported

    @bt_uk An engineer is booked to come and fix it

  • treyc_baby Dolly (@treyc_baby) reported

    @bt_uk your network has been NONEXISTENT for the past week almost.

  • bexieLiss Bex L (@bexieLiss) reported

    @bt_uk Your customer service following my brother's death is atrocious! The estate can't be settled because you won't honour your promise to drop the cancellation charges and send a final bill. #grievingfamilyneedsclosure

  • Beulah12 Beulah Pickles (@Beulah12) reported

    @bt_uk The replies tell you all you need to know about their shite service. Out of 32 days I've had 13 with working WiFi for it to conclude in @bt_uk CANCELLING my account without my authorisation. Absolute **** 🚮

  • footycrazy13 Footycrazy (@footycrazy13) reported

    @markhoundhine @bt_uk By are ****

  • chrismafc1 Chris M (@chrismafc1) reported

    @skytv how do I cancel multi room? My @bt_uk internet is so poor that it keeps disconnecting from my sky box and BT won't do anything about it. So I don't want to be paying for something I can't use.