BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penrith, Cumbria, England 02/05/2025 13:05

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penrith, Cumbria, England

The most recent BT (British Telecom) outage reports came from the following cities: Penrith.

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City Problem Type Report Time
United KingdomPenrith Internet
United KingdomPenrith Internet
United KingdomPenrith Total Blackout
United KingdomPenrith Total Blackout
United KingdomPenrith Internet
United KingdomPenrith E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

  • turnbull403610 mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • goodchildjourno sophie goodchild (@goodchildjourno) reported

    Get your act together @bt_uk . Communications fail re Digital Voice switch over. Customers left without new phones. Glitch means orders not being processed.

  • Robyn0204 Robyn G (@Robyn0204) reported

    @bt_uk Not a problem, the advisor spent some time looking through to see if she could find anything helpful, she was great! Unfortunately the best she had for the Halo 3+ was about £50, sadly a lot more than the £38 the letter was offering it for, and more than we can afford 😭

  • giudicialex Alessandro Giudici (@giudicialex) reported

    @bt_uk nah, I don't agree on your validation process when based on your own internal error and you had my name recorded wrongly on whatever internal system (+ invoice) when right on my account. It is a matter of quality control process and this is an instance of a rather poor one.

  • Daria_QT Daria 🇬🇧🇪🇺🌹🧡💚 (@Daria_QT) reported

    @theGrit_music @bt_uk @BorisJohnson They were so awful when it came to our phone not working for weeks & they say we had to pay for it to be fixed I flipped - best decision EVER.

  • KevinHilton6 Kevin Hilton (@KevinHilton6) reported

    @bt_uk Yet again shocking service none of this is my fault and your agent offered me £5 compensation absolute joke

  • denis_mcneill Denis McNeill (@denis_mcneill) reported

    No problem with @bt_uk for years, but unable to renew my contract since 14 Dec. Phone call after phone call promised but never materialise. Shocking level of customer service. @BTCare @MartinSLewis

  • Daria_QT Daria 🇬🇧🇪🇺🌹🧡💚 (@Daria_QT) reported

    @theGrit_music @bt_uk @BorisJohnson Won’t touch them with a barge pole - absolutely awful company. I’m so grateful we have alternate options that are infinitely better.

  • SoddenGecko SoddenGecko 🦎 (@SoddenGecko) reported

    @bt_uk You have to be *************** now!! Just got a text saying you'll fix it on the 8th of Feb by midnight, but you'll do it faster if you can!! What in the actual **** are you doing?? It's been down 6 days already and now you recon another 5!! Worst service ever!

  • dom_taylor123 Dom (@dom_taylor123) reported

    @nathjnzy @Type2Tony @bt_uk They’re awful mate don’t bother

  • HectorDarling Hector Darling (@HectorDarling) reported

    @bt_uk Hi I was on the phone for a total of 30 mins, I obviously knew about the outage. I'd asked why the hub had changed from amber to purple. I spent 12 of the 39 minutes on hold. To be hung up on. Which is what happened earlier in the week. The BT app still says we r 6 days 2fix