BT (British Telecom) Outage Report in Penrith, Cumbria, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (7%)

4. 

   Total Blackout (7%)

5. 

   Phone (5%)

6. 

   TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

• mary robinson (@turnbull403610) reported 3 minutes ago from Newbiggin, England

  @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

• jon davidson (@davidson_jon) reported 22 minutes ago from Clifton, England

  @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Le-arn Robertson (@liamrob21867023) reported a minute ago

  @btsport The online complaints form does not work, how do I submit a complaint?

• MattH (@matthornby) reported 5 minutes ago from Blackburn, England

  @bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday

• Mama of Twins (@ZBordone) reported 5 minutes ago

  @bt_uk trying to get ahold of you on the phone is just tragic. I’m paying for a service that I cannot utilise. I’m having to use all my phone data. You have failed in providing the service I pay for. I would appreciate someone getting in touch with me.

• Craig Keith (@Keifski) reported 5 minutes ago

  @bt_uk Are you able to chase it now, please as the estimated fix time has been extended numerous times already? You should have my details in your DMs from the last outage.

• Stefano Barnini (@StefanoBarnini) reported 7 minutes ago

  @bt_uk @bt_uk Made an Order in August Got confirmed delivery & engineer on my site on 5th Sept. On 5th postponed On the 8th you call to confirm engineer will come on 13th sept This morning sms engineer postponed to 22nd Sept.. @bt_uk is this Professional? to a new customer?

• Rachel Denyer (@rjdenyer) reported 11 minutes ago

  @bt_uk No. The house is empty and there is not a media service subscription at the property. It is going to be a rental property so the tenant will need to set up a subscription to their chosen provider. As the owner I just want the master socket moving.

• Mark Lisseman (@LissemanMark) reported 13 minutes ago

  @bt_uk customer service is an absolute joke. Internet has been off one week, three failed engineer appointments, over 10 phone calls and still not fixed. Internal issue with booking appointments also! Appointment cancelled two hours before today and getting fobbed off again!!!

• Alice Fitton (@fittonalice) reported 13 minutes ago

  @bt_uk I have had to place yet another order which is going to take over two weeks to be set up. I was told I would get a case worker giving me regular updates on this and thus far nobody has given me any updates and it has been a week. Shocking customer service

• Redheadrocker (@HayleyHalfteck) reported 14 minutes ago

  @bt_uk When I searched on the area service on your website it said no problems in the area?

• Redheadrocker (@HayleyHalfteck) reported 18 minutes ago

  @bt_uk hi is there a problem with BT my hub has been flashing orange and won’t restart