BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penrith, Cumbria, England 01/27/2026 11:55

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • turnbull403610 mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Marge2612 Margaret Wyett (@Marge2612) reported

    @bt_uk NEVER USE BT BROADBAND you need to sort my account. You cancelled my account rather than my late mother's and you haven't sorted mine to be reconnected, been on phone for 4 hours and nobody has sorted it. Needs sorting today SHOCKING SERVICE

  • KrisO1805 Kris (@KrisO1805) reported

    @bt_uk hi my internet is currently down is this a problem in the DH2 area?

  • RussMichaels Russ Michaels Consulting (@RussMichaels) reported

    well so far transferring my broadband to @bt has been a massive mistake. Nothing but problems since day 1. Connection is up and down like a yoyo. One engineer after another coming out and not fixing the problem. @btbusinesscare

  • JonScoff JonScoff (@JonScoff) reported

    @bt_uk I tried to cancel a recent order on your website and it took me straight to that after submitting the request. Can you DM me please?

  • Willtod54568521 Willtodd (@Willtod54568521) reported

    @bt_uk Jesus you took 6 months, 4 engineers visits and 30 hours of phone calls to fix my problem!

  • LAP_Racing ƤЄƬЄƦ ԼƛƁƠƦƝЄ 📸🏁🚗 (@LAP_Racing) reported

    @bt_uk No, that’s not what I’m saying. The SEO description gives impression BT Broadband customers can watch BT Sport for free on the BT Sport app. @Ofcom would you expect when seeing original search result that if you’re a BT Broadband customer you can watch on their app for free?

  • ploberman Paul Loberman (@ploberman) reported

    34 minutes on hold for @bt_uk then they answer, no one speaks and they hang up! How's your day going?

  • d4vidc88 David Clark 🇬🇧 (@d4vidc88) reported

    @bt_uk 24 hour after my broadband was due to go on still absolutely nothing. Extremely poor service, all I get is we apologise. Are you going to compensate me for not being able to work from home? #shocking #newcustomer #notimpressed

  • wombathell Mick Taylor (@wombathell) reported

    @Mas79K @andNickMullins @btsport I know that, and it is better than not seeing the game at all. You can't use the app if you subscribe through Sky, so they take your money but don't give you the full benefits, I knew that before I subscribed through sky so not a complaint after the fact.

  • liv1493 Liv Marsh 💙 (@liv1493) reported

    I’m sure nobody at @bt_uk communicates with each other! Contractor came out to the house at Christmas and highlighted an issue. We have also informed them of this several times and been passed from pillar to post. Contractor has come today to install Wi-fi and guess what?