BT (British Telecom) outages and service status in Penrith, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Penrith, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Penrith, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Penrith, England
Latest outage, problems and issue reports in Penrith and nearby locations:
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K (@LakesAndMore) reported from Appleby-in-Westmorland, EnglandI think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.
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jon davidson (@davidson_jon) reported from Clifton, England@SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help
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mary robinson (@turnbull403610) reported from Newbiggin, England@bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🤓 Julie 🤓 (@JulieNobbs) reported@bt_uk Help! We’ve had a lightening strike n our router has gone off n will not switch back on. We’ve rang the help line 3 times n it keeps finishing the call without giving us the option to speak to someone even though their check assumes there’s nothing wrong. Advice please!
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Amy Lou (@Lashes_N_Ink) reported@bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?
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Graeme Davis (@GraemeDavis) reported@bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.
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Alessandro Riolo (@aledeniz) reported@bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨
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jack250213 (@e4290936) reported@bt_uk After some investigation I posit this as a reason for constant delays in my broadband applications. 'If your automated systems are secretly scanning my IP address without my consent and blocking my service because I use a secure dedicated IP, that is a fault in YOUR system, not mine. I provided my real, verifiable details. Ask me—don't secretly track me'
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National Grid UK Customers (@gridcustomersuk) reported@bt__uk__r @bt_uk Thank you. We are working with the customer now to investigate the Sunday power cuts.
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@bt_uk Your new "2FA" is completely broken as the phone number is not validated. I was able to connect using a temporary number in Cyprus to get my "security" code... It adds nothing to security.
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Nikki Anderson (@NikkiOsbor4715) reported@bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬
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Graeme Davis (@GraemeDavis) reported@bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?
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Ian P (@goatteeboy) reported@bt_uk Thanks. It’s working now, would have been nice to see some communication for what seemed to be a widespread outage.