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BT (British Telecom)

BT (British Telecom) outages and service status in Penrith, England

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Penrith, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • LakesAndMore
    K (@LakesAndMore) reported from Appleby-in-Westmorland, England

    I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

  • davidson_jon
    jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

  • turnbull403610
    mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeseat
    Mike Seaton (@mikeseat) reported

    @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls

  • robertd1981
    Robert Drummond (@robertd1981) reported

    @bt_uk I don’t really want to raise a complaint. It’s basic looking after people and that’s what you and Openreach should be doing. I should not have to complain for you to have nothing more than average standards.

  • nooneatnowhere
    noone@nowhere (@nooneatnowhere) reported

    @bt_uk correct number ported back. It worked for a month and then stopped receiving calls from Vodafone, 3, Lebara and others. Now nobody is able to sort it and they refuse to let us speak to a manager. Can you help??

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk @MoneySavingExp @MartinSLewis Hey, I tell a lie. She received a cable by post that arrived the day before people came to wreck one of her utilities. Where is the recompense? Where? Where is the thought in the process that stops this from being a long-winded problem for people again and again.

  • sharpysharps
    Stephen Sharples (@sharpysharps) reported

    @WeAreOpenreach And then there is @bt_uk who are just beyond useless and unable to get any info at all on the problem after being kept on hold for an hour. Absolutely tinpot from both companies.

  • chefkernal
    Kernal 💼🧼 (@chefkernal) reported

    @bt_uk I was calling to cancel a contract for an elderly client but you can’t appear to verify who she is even though I can do it and I’m a 30 year old man putting on a funny voice

  • JGMacColl
    Gari MacColl (@JGMacColl) reported

    @bt_uk Hi. I'd like to not pay you over £70 a month for a copper wire broadband service and a landlines number. Can you tell me the best way to leave yourselves after 17 years?

  • CarolLo58903853
    Carol Lord (@CarolLo58903853) reported

    @bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕

  • tilly4071
    andrealenehan (@tilly4071) reported

    @bt_uk wow BT - when are you going to learn that supporting loyal customers is just as important as getting new ones. 30 years with BT internet/broadband, paying bills every month means nothing except I have to pay £30 more than a new customer. Account now cancelled!