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BT (British Telecom)

BT (British Telecom) outages and service status in Penrith, England

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Penrith, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • turnbull403610
    mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

  • davidson_jon
    jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

  • LakesAndMore
    K (@LakesAndMore) reported from Appleby-in-Westmorland, England

    I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • btbusinesscare
    BT Business Care (@btbusinesscare) reported

    @ReformedMr @bt_uk Hi, I'm sorry to hear what is happening. We'd like to help. We've sent you a DM now. Thank you.

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.

  • MeahCarl
    Carl Meah (@MeahCarl) reported

    @WeAreOpenreach @bt_uk @EE your service is absolutely pathetic 👍

  • JimSpenceDundee
    Jim Spence (@JimSpenceDundee) reported

    Over the last few three weeks I did what I thought was the decent thing and allowed workers from @WeAreOpenreach @bt_uk and their contractors, to access my property to check two poles, which were NOT on my property, but in neighbouring properties where access was awkward, but not impossible. This below was the resulting damage from a wire attached to my house to a pole outwith my house, as they worked on it. I’m now expected to fill in a lengthy explanatory form and seek private estimates to repair it, before returning the form to their lawyers. This costs me time and effort for a problem not of my making.

  • nooneatnowhere
    noone@nowhere (@nooneatnowhere) reported

    @bt_uk correct number ported back. It worked for a month and then stopped receiving calls from Vodafone, 3, Lebara and others. Now nobody is able to sort it and they refuse to let us speak to a manager. Can you help??

  • sharpysharps
    Stephen Sharples (@sharpysharps) reported

    @WeAreOpenreach And then there is @bt_uk who are just beyond useless and unable to get any info at all on the problem after being kept on hold for an hour. Absolutely tinpot from both companies.

  • thevegantim
    𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported

    @bt_uk They've already told me nobody can help with why my broadband order is delayed because they're closed today. And apparently it's a bank holiday in England tomorrow so they can't help tomorrow either. Fobbed off, couldn't get me off the phone quick enough.

  • MonkeyRaincoat
    Ba$ho (@MonkeyRaincoat) reported

    Hi @bt_uk I am desperate to talk to a real person. I don't have a BT account. My 95-year old neighbour has lost her phone and broadband connection. She is largely deaf as well. I can't call from her phone as it is not working...1/2

  • LookingBack22
    Anthony (@LookingBack22) reported

    @juliandc @ClaireMadMax @bt_uk Same here. Now reliant on a broadband connection requiring power. Not progress. iPhone has emergency satellite connection though.

  • JGMacColl
    Gari MacColl (@JGMacColl) reported

    Dear @bt_uk You replied once to my posts, your customer service has an average waiting time of 45 minutes. Please, let me leave you without waiting on the phone. You've taken so much money for a terrible service, please, let me go. Over to you, AI Bot