BT (British Telecom) outages and service status in Penrith, England

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

• 
  mary robinson (@turnbull403610) reported 50 seconds ago from Newbiggin, England

  @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

• 
  jon davidson (@davidson_jon) reported 35 minutes ago from Clifton, England

  @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

• 
  K (@LakesAndMore) reported 41 minutes ago from Appleby-in-Westmorland, England

  I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SG (@ScouseSG) reported 1 minute ago

  @Nunney2584 @bt_uk The absolute epitome of “that’s not my job and I can’t be arsed to actually help” response from BT there.

• 
  Large Vodka (@mizmuggle) reported 2 minutes ago

  @bt_uk have had no broadband since 25/8. fault tracker says it’s fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Can’t get anything other than a bot on phone or text. I work from home and this is not good enough

• 
  Kerry Sumner (@MinsterStudios) reported 4 minutes ago

  @bt_uk Yes I have done and I’ve rang you. Also rang twice previously before installation. Still sending my personal information to an ex partner not to mention I cannot access a god damn thing to do with MY account

• 
  Sev (@Sevka_T) reported 5 minutes ago

  Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk

• 
  Large Vodka (@mizmuggle) reported 5 minutes ago

  @bt_uk I’ve already done this. It’s says network fault and the date for resolution keeps getting pushed back. It’s not acceptable and can’t get through to an actual person on the phone.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 10 minutes ago

  @Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.

• 
  Stephen Sharples (@sharpysharps) reported 10 minutes ago

  @WeAreOpenreach And then there is @bt_uk who are just beyond useless and unable to get any info at all on the problem after being kept on hold for an hour. Absolutely tinpot from both companies.

• 
  H Paul O'Donnell (@HPaulODonnell) reported 15 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Legal expenses claim on your Home Insurance Jim. If its covered there you're legal expenses insurer will pay for the damage to be repaired allowing you to pick the folks that fix it. Then your insurer can have the hassle of chasing BT to get their money back. Worth a phone call.

• 
  Janet Davies (@cisnegirl) reported 15 minutes ago

  @WeAreOpenreach @WeAreOpenreach have compromised our fire safety compartmentation in a block of 28 flats when installing full fibre in 2024 but award a Double Gold to their Health and Safety team! Details left on your answering service that @bt_uk directed me too but no reply.

• 
  Changeling64 (@64outsider) reported 15 minutes ago

  @bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR