BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penrith, Cumbria, England 12/27/2025 20:20

December 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • turnbull403610 mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

  • LakesAndMore K (@LakesAndMore) reported from Appleby-in-Westmorland, England

    I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SaltyGameplays SaltyDoesTweets (@SaltyGameplays) reported

    @bt_uk is there anyway you guy can install a new BT interface in the upstairs of my house because your smart extended power plugs just keep giving me issues for wired connection to my TV and office?

  • Nicjor15793 Nick💙 (@Nicjor15793) reported

    @malongoman @BTGroup @bt_uk Yeah I'm about the same, 30 years plus. Renewed with em last year and it was more than if I was a new customer!..

  • JavidFarahani Javid Farahani (@JavidFarahani) reported

    @bt_uk After 1 hour and 11 minutes, the outcome is: 1. we do not know why we cannot confirm your appointment 2. we will call you tomorrow for a new appointment. 3. We cannot call our supplier to confirm the new appointment. almost 3 hours of waiting and conversation. This is awful.

  • KernowBeachBum S A (@KernowBeachBum) reported

    Heeeeeey @SkyUK and @bt_uk, stop refusing ppl what they ask to buy and trying to upsell to fibre. My property can’t get it and you refusing to accept just lost a customer. Hey @TalkTalk, thanks for just accepting what I said and selling me what I asked for 👍🏻👍🏻👍🏻

  • CameronHeald Cam (@CameronHeald) reported

    Really disappointed with the service from @bt_uk. Unhelpful and taking money for services not being used after contract has expired. Even doubling the charge after the agreed term. Disgraceful!

  • mdryden1987 martin (@mdryden1987) reported

    @ConDuff7 @btsport Is it free already if you have BT? Just never paid for a ppv for years

  • malongoman Mark (@malongoman) reported

    Our broadband contact is up for renewal and I just can't work out BT's pricing structure? My interpretation is as a customer of almost 4 decades they want to charge me almost twice as much as a new customer? @BTGroup @bt_uk #BT

  • rjshook RJ Shook (@rjshook) reported

    Hey @bt_uk why are you unable to stop the crank calls I get claiming to be BT internet support from offshore call centres that want to fix my router and scam me? I get several a week. Make it stop!

  • CllrDavidCox David Cox (@CllrDavidCox) reported

    Govt turned down free/cheap broadband 4 thousands of disadvantaged families. Broadband giant @bt_uk offered basic connections to allow children #onlinelearning BT gave free wifi vouchers to the Govt but the Depart4Ed ‘struggled to distribute them effectively’ and returned them!

  • Matt_Clough Mathew David Clough ㅂㄹㅁ (@Matt_Clough) reported

    Dear @bt_uk you won’t let me cancel btsport because I’m stuck working offshore and can’t call the UK and you won’t let me complain about it because I cannot enter a UK number? You’re forcing me to keep paying. How is this not theft exactly? Are you con artists?