BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penrith, Cumbria, England 11/26/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • turnbull403610 mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jayne01Laura Laura Jayne Fisher (@Jayne01Laura) reported

    @bt_uk absolutely terrible service! Had ongoing issues since December, still awaiting our line to be connected! Let down by engineers AGAIN from @OpenreachHelp @WeAreOpenreach after being promised over the past 4 weeks someone is coming out! Can’t believe how bad the service is!

  • pegrum_corinne Corinne Pegrum (@pegrum_corinne) reported

    @bt_uk Hi BT do you have an Indian call centre working with you monitoring illegal activity on domestic internet? I’ve just taken a call stating just that and asking me to download an app to enable quick support!!

  • unstabler Paul Stabler (@unstabler) reported

    @bt_uk been trying to get broadband connected to my new home for over a month now. 3 times you have closed my order without contacting me. Awful customer service and no accountability. Disgraceful.

  • Deadsoundz Deadsoundz (@Deadsoundz) reported

    I don’t know who needs to hear this but Don’t ever get BT broadband... @bt_uk complete joke of a company and their staff have about 3 brain cells between them #Cancelled only had my service a month and I feel like punching holes in my walls

  • vanny56 Alfie (@vanny56) reported

    @bt_uk Your service has proved to be absolutely terrible, the minihub you supplied won't allow a laptop to connect to it, my wife has to now travel 60 miles to her parents to use Internet for work.. How much would it cost me to cancel BT

  • YasmineQ8 Yasmine Q (@YasmineQ8) reported

    @bt_uk I was with Vodafone at first and because you own the lines your engineer came out to fix the socket. When I came over to you an engineer called John came out and gave me his number and asked me to liaise directly with him about it. There has been 3 drops this morning

  • marie2monaco Marie Billon (@marie2monaco) reported

    @btbusinesscare Hi, I just did both. Both told me they can't help. A complaint has been raised but I'm no further.

  • Footyfan20001 Footyfan2000 (@Footyfan20001) reported

    @dannyvaio @btsport Is it a chromecast dongle or inbuilt in TV? In-built are notorious for having issues and changing things which then cause issues for apps

  • Kevandiso Kevin Sinclair (@Kevandiso) reported

    @bt_uk I’m afraid not. Halo is simply pretty useless in our home and substantially worse than our old hub. As I understand it, the halo wasn’t designed for the type of wiring we have - hence the ongoing connection issues. Massively disappointed with BT whom we’d been very happy with.

  • stevea1984 Stephen Anderson (@stevea1984) reported

    @bt_uk why is your customer services such a shambles? you’d think with the price I pay you’d employ some decent staff