BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penrith, Cumbria, England 01/11/2026 09:50

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • turnbull403610 mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

  • LakesAndMore K (@LakesAndMore) reported from Appleby-in-Westmorland, England

    I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JackridRob Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • bliprogers Matt Rogers (@bliprogers) reported

    @bt_uk Sorry timings all wrong. 12 days (36 in total) of no service. Fix date 13th Jan, will be 35 days no service. I need to discuss 1) your error 2) no service 3) no customer service (empty promises) 4) breach of contract 5) no automatic compensation as you've signed up to with Ofcom

  • A94Reynolds A94Reynolds (@A94Reynolds) reported

    @bt_uk No. Sick and tired of this. Never works. Your engineers are crap. Your customer service teams read the same scripts EVERY time we have a problem. This is a REGULAR occurrence and you lot have never helped.

  • jackwil56441521 jack wilson (@jackwil56441521) reported

    @EHuly @LUFC @bt_uk Must be down pal

  • lav25th micro manager. (@lav25th) reported

    @bt_uk can you explain why I don't have a phone or broadband service, despite an activation date of the 17th... Spent 3 hrs on hold on phone. Another terrible piece of customer service bt

  • calumleary Calum Leary (@calumleary) reported

    @BTCare so i’ve just renewed my broadband contract with you and you’ve put the price up by £5, so why is my service even worse now??? This is getting ridiculous @whydoibother @btbadband

  • RobbieBizzle Robbie Byron (@RobbieBizzle) reported

    The ref expert they've got on @btsport for #WBAAVL talking about VAR being for "clear and obvious errors", so why are we drawing and measuring fine lines on offside decisions?!?!?

  • a_b245 j&a (@a_b245) reported

    @bt_uk Done that, but once again I pay for a NEW service every year. Yet I have to use old equipment? If I was to leave and then come back I would get the new equipment. I’ve been a loyal customer to bt but it seems existing customers are not cared about. Only new.

  • Sean10lfc S P* (@Sean10lfc) reported

    @bt_uk Bullshit, my BT WiFi is terrible

  • CyanityFame CyanityFame (@CyanityFame) reported

    @bt_uk I did a factory reset but the problem is still going