BT (British Telecom)

BT (British Telecom) Outage Report in Penrith, Cumbria, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penrith, Cumbria, England 02/19/2026 14:40

February 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • turnbull403610 mary robinson (@turnbull403610) reported from Newbiggin, England

    @bt_uk Shame it was a broken appointment for me today. Waited in from 8 till 1 no show. Not even a text to say not coming. Little respect for customers BT

  • davidson_jon jon davidson (@davidson_jon) reported from Clifton, England

    @SkySports @btsport what can’t SkyQ record to the end of a baseball game SkyQ only got to 7th innings again last night it’s a joke - pls help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • macu696 pm (@macu696) reported

    @bt_uk After changing the package, I lose conect several times a day. Speed has never come close to the „guaranteed speed”. Brroadband quality is much lower than before the change. Even phone calls are worse.

  • Claryette 🐝🦋Anne Margaret Gorse🦋🐝 (@Claryette) reported

    @ElaineWITV A number of Tweeple are raving about this. I'll tell Dad to watch when @BTCare @bt_uk fix the fault that we've had since last Wednesday .......

  • annemarie_xo annemarie (@annemarie_xo) reported

    @bt_uk i don't know my landline number so what else can i do? and i tried to run the tests online and it said no issues but i can guarantee there is.

  • Mon_Jet Me (@Mon_Jet) reported

    @btsport I'm just surprised you didn't lose the signal just before the cat was caught, fail to get it back for a few hours, while ignoring everyone who wanted to know what happening.

  • annemarie_xo annemarie (@annemarie_xo) reported

    @bt_uk can you explain to me why your speed test says good but 3 others on different sites all say slow? Why inflate the numbers? Scammers.

  • cally_kelly Callum Kelly (@cally_kelly) reported

    And when you troubleshoot on the @bt_uk website, because it claims my wifi is good, I can’t report the issue or resolve anything at all? Ya can’t even change wifi companies because BT own the lines for everything (Virgin Media excluded, but they’re just as bad)

  • seadaisy81 seadaisy (@seadaisy81) reported

    @ConsumrRightsUK @bt_uk (2/2) no landline, internet channels. two important meetings missed yesterday, religious service being missed this morning. £££’s of extra data added to devices to try and run things. be there soon response “we don’t know how to fix it it’s technical” ??

  • tomlikeafox Tomlikeafox (@tomlikeafox) reported

    @MoseMajorMC @bt_uk Critical mistake. You used BT Worst service I’ve ever used. I’ll never use them again.

  • bilalmalik Bilal Malik (@bilalmalik) reported

    @bt_uk Texts aren't free even if not on Virgin. I've had the same issue before and nothing has been fixed.

  • MoseMajorMC MoseMajorMC (@MoseMajorMC) reported

    @bt_uk Feel free to Dm me the support phone number.