BT (British Telecom)

BT (British Telecom) Outage Report in Penn, Buckinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penn, Buckinghamshire, England 11/20/2025 13:25

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penn, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, High Wycombe, Slough, Beaconsfield, Windsor, Maidenhead, Uxbridge, Uxbridge, Henley on Thames, Amersham, Chesham, Hemel Hempstead and Marlow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penn, England

Latest outage, problems and issue reports in Penn and nearby locations:

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • Tring_Astro Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • NeilGenders1 Neilly g (@NeilGenders1) reported from Chorleywood, England

    @flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • murt_c Curmudgeonly Cotters 🐝 (@murt_c) reported

    I'd forgotten how @btsport @btsportcricket ruin the cricket with adverts in-between every over, simply ramming ads out and ruining the analysis and flow of the game. Pay for sports, get bombarded with ads. It's poor.

  • Roxy2Buck Roxy Shmuck (@Roxy2Buck) reported

    @bt_uk I've been told I have cables in my house for yourself. How would I go about switching to yours? Do you provide a good customer service and try and get the matter sorted if there is ever one? Feeling rather let down by my current privider. #Help #switchmeover #please

  • Chardiplacido C H A R (@Chardiplacido) reported

    I’ve spent around 7 hours on the phone to @bt_uk in the last few weeks. Unbelievably bad service

  • Willy_Mitch William Mitchell (@Willy_Mitch) reported

    @bt_uk moved into my new flat after assurances my internet would be activated on existing line yesterday. It wasn’t. Now unable to work and can’t get through customer service - it’s not good enough!! Sort it out.

  • WHITTERSTWLTTER H (@WHITTERSTWLTTER) reported

    @bt_uk someone at BT disabled 5Ghz on my router in hopes it would help make things faster. It didn't, surprisingly disabled the faster WiFi band made things slower. I tried to re-enable it but now nothing will connect via 5Ghz, only 2.4, 5Ghz isn't even viewable.

  • Jakal115 JAKAL (@Jakal115) reported

    @bt_uk fix your ******* internet

  • barleydean John Sime 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@barleydean) reported

    @bt_uk hi I’ve had issues with Bt internet email since Saturday called Sunday told there was an issue impacting multiple customers then it seemed to be okay again now it’s not updating my inbox continuously asking for password is there an ongoing issue?

  • RikkiShah Rikki Shah (@RikkiShah) reported

    @bt_uk I can't change my account options online because your site is down, and I can't speak to anyone on the phone. Help? Please?

  • CountrynetS CountryNet Software (@CountrynetS) reported

    @btbusinesscare Hi @btbusinesscare, We're trying to contact you regarding some issues caused for our customers by your protocols incorrectly identifying notifications as spam. Could you please message us as soon as possible?

  • ticklem7 Michelle Tickle (@ticklem7) reported

    @bt_uk been holding on for over 4 hours trying to get through to change our BT house move date due to a delay! Had to give 48 hours notice which we are doing but how can we do this if we can’t get through to you?? Have also sent a dm via Twitter! Please can someone help!