BT (British Telecom) Outage Report in Penn, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Penn, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, High Wycombe, Beaconsfield, Slough, Uxbridge, Maidenhead, Uxbridge, Iver, Hayes, Windsor, Berkhamsted and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Penn, England
Latest outage, problems and issue reports in Penn and nearby locations:
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Russell Cox
(@RussWWFC) reported
from
High Wycombe, England
@bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Gerry Murray
(@gerryjmurray) reported
from
Beaconsfield, England
After a day of dealing with @bt_uk website and customer support trying to fix my piss weak broadband - they can stick it where the sun don’t shine.
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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Gerry Murray
(@gerryjmurray) reported
from
Beaconsfield, England
@bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening
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Tom Maskell
(@tommaskell) reported
from
Marlow Bottom, England
Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sue
(@Sue_fle) reported
@Philippa_Perry I’m pretty good at managing my money on the condition the services I buy work for me. @bt_uk powered by fools! Telegraph pole swapped outside -= no broadband service and it will tlr 10 days to fix. All for £100+ per month!!!
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CONSTANCE THE HORMONE MONSTRESS 💕🫦😈
(@C0CO_LISSA) reported
@bt_uk Yes my internet is still not working and I don’t understand why, I tried the options you suggested but it was still no help. I’ve switched off and on the Wi-Fi box and this is the 4th day and it’s still not working I don’t know what to do.
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Solomon Teague
(@solteague) reported
Day 8 of Broadband Hell - where there is no broadband. Service from @BT_UK horrific. WFH nightmare. Hotspot off v poor 4G signal or working at in-laws’ house 8 DAYS & counting. £52 p/m for hrs dealing with helpdesks & waiting days for yet another engineer visit. HOW MUCH LONGER?
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Gary Kinsella
(@gkinsella) reported
@bt_uk seems you have removed the customer out of customer service. I had to call for support yesterday evening. The agent opened a complaint and this morning it’s been closed without any update or addressing of the issue. I am so glad my customers don’t such a crap experience
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Andrew Knowles - Copywriter
(@AndrewExplainer) reported
@bt_uk Hi - internet service very poor in our area this evening. Streaming is stop-start.
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Elizabeth Waight
(@ElizabethWaight) reported
@bt_uk The problem is that I can’t get my account number because I can no longer access My BT 🤔
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Lisa 🌻
(@Lisaluvsmotogp) reported
@RacingArmchair I just think it's out of order that they've changed it without any notice I can't stand the world feed that's why I never watch warm ups. If this is to get new fans in they're gonna lose a lot of the old ones. I only pay for BTSport to watch MotoGP
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Zach
(@Zach479129001) reported
@techepow @bt_uk Wouldn’t have a problem if you was with @skytv
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Sue
(@Sue_fle) reported
@Baddiel I see you follow BT! @bt_uk powered by fools! Telegraph pole swapped outside -= no broadband service and it will take BT over a week to get an engineer here! Will lose a weeks pay and elderly folk won’t be able to watch the BT package! All for £100+ per month!!!
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Simon (M7WWX)
(@WessexWeather) reported
If you are a @bt_uk customer, did you have a duplicate direct debit taken this month, then refunded a week later? I wonder how widespread this was, and how much money BT made by holding onto everyone’s money for a week… @BTCare