BT (British Telecom) Outage Report in Penn, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Penn, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Slough, High Wycombe, Iver, Beaconsfield, Windsor, Maidenhead, Uxbridge, Uxbridge, Henley on Thames, Amersham, Chesham, Hemel Hempstead and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
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| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Penn, England
Latest outage, problems and issue reports in Penn and nearby locations:
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month
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peter
(@peter33266430) reported
from
Slough, England
@btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Greensmith 💙
(@snowleopardess) reported
@bt_uk What an absolutely disgusting service.
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Anne Greensmith 💙
(@snowleopardess) reported
@bt_uk She does not have a lifeline pendant. She does have a mobile but the signal is not good where she lives, plus it is her landline which is used to contact her by hospitals etc for appointments. I don't really see how her having a mobile can be justify a delay in repairing her line
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Michael Simms
(@micsim35) reported
@bt_uk Yeah, there's an engineer coming tomorrow now. They factory reset the router and it made no difference, they think it may be surge damage from a recent power outage but I'm not entirely convinced but will wait and see anyway before raising a complaint as they also suggested.
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Donal Hurrell
(@HurrellDonal) reported
@btbusinesscare been trying since Feb to get internet sorted for my business. £4k later for a private line, still not working. Terrible customer care on phones. Losing lot of money due to current set up with BT being so weak. Busiest time of year about to start & still no help
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LesleyGikas
(@LesleyGikas) reported
Come on @bt_uk. Over two weeks of issues with our router, with repeated follow ups from our side, and still no resolution in sight. Beyond frustrated that’s evolving into anxiety. Do better
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Tim Jones
(@Timbo157) reported
@bt_uk SERIOUSLY?????? REALLY???? Telling me that the router is in transit will help restore our internet??? THAT IS NOT “HELP”!!!
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David Bell
(@CaravanNut) reported
@rob3047 @bt_uk We’re quite lucky in that our small pocket of suburbia was identified as being a bit of a black spot distance-wise from the nearest exchange (1.6miles) so they offered fibre to the premises (FTTP) as part of an upgrade locally to combat crap “regular fibre” speeds.
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𝙅𝙊𝙀 𝘿 🎾
(@triscoe) reported
Hi @bt_uk. Need your help. For some inexplicable and bizarre reason, your broadband has decided over the last week to stop loading various apps correctly. Won't load Twitter well, and won't load BBC iPlayer or BBC Sounds at all. Switch to data and all loads fine. Help please!
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Terry
(@MonkeyTelboy) reported
@OpenreachHelp Hi David, I think @bt_uk have now put in a call to cease their service, which will mean another 24 hours, I believe, without Internet...
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XCR Leclerc
(@vallender_matt) reported
@OpenreachHelp been told once again Open reach @bt_uk @BTCare are lying!not doing the jobs that’s re told to do! 4 months without Wi-Fi! So guess you won’t be able to do any jobs when your vans are blocked in as they park them down the road from me good luck