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BT (British Telecom)

BT (British Telecom) Outage Report in Penn, Buckinghamshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Penn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Penn, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidenhead, Slough, Ruislip, Hemel Hempstead, Hayes, High Wycombe, Uxbridge, and Beaconsfield.

CityProblem TypeReport Time
Maidenhead Wi-fi 1 day ago
Slough Internet 6 days ago
Ruislip E-mail 10 days ago
Maidenhead Internet 20 days ago
Slough Phone 21 days ago
Slough E-mail 23 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Penn, England

Latest outage, problems and issue reports in Penn and nearby locations:

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • vodkachamp
    KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • keithcox74
    Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • PaulWhelanTweet
    Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • Westofcenter
    Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • zubi89
    Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • karlos437
    karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • JohnGubba
    John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • vodkachamp
    KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • JohnGubba
    John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • mhunnibell
    Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • NeilGenders1
    Neilly g (@NeilGenders1) reported from Chorleywood, England

    @flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT

  • Tring_Astro
    Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • baltrouxa
    jessie. (@baltrouxa) reported

    @bt_uk my service fell OUT OF THE BLUE this afternoon and the estimate is for the 7th for a fix. i want a discount for the amount of time my service is down bc i had to pay for mobile data. this is a joke i live in central london and you don’t have one emergency engineer???

  • Notretsam
    Shaun Masterton (@Notretsam) reported

    @bt_uk nope, still doesn't work, and been on phone for almost 20 mins, pretty sure it's a tech issue on BT's end. I changed my pass twice and it is correct. however, I'm so done with BT for today. do appreciate the reply

  • Niki44
    ༄🇳🇿 𝐍𝐢𝐤𝐢 🇳🇿༄ (@Niki44) reported

    @LessGrumpy @robsherry73 @bt_uk They're all in the same boat. the bottom line is - where is the cheapest that can be offered with the best service and least issue. Loyalty means nothing to them, so it no longer does to me. Ill change every contract every year, if need be. I'm done.

  • MuhammedBangi
    Muhammed Bangi (@MuhammedBangi) reported

    @bt_uk 1 customer service rep Laura was at least trying to be helpful. The rest across the board have been so poor. It's not even 1 off. Terrible honestly @GoonerTiq

  • KiyNaia
    Kiy-board Warrior ⚔️ (@KiyNaia) reported

    @Niki44 @bt_uk It makes it so much worse when they have an attitude like that and don’t even try to help!

  • tobycthatcher
    Toby Thatcher (@tobycthatcher) reported

    @bt_uk Cool, so maybe, I dunno, invest the company's absurd profits & then offer your customers the option to pay more for what you claim (remains to be seen) is a better service as and when it's available. It's flat-out corporate greed.

  • jmhume
    Jeff Hume (@jmhume) reported

    @bt_uk Could you please ask my assigned Escalation Manager to contact me on the email or mobile I have already provided you via a DM and my complaint. I asked for an updated today - no call, no email, nothing.

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported

    @BT @BTCare Need to understand why the Relay UK app for deaf persons has stopped working ( tried using on two phones). No advisers available on the 24 hour helpline either. Has the service been shut down???

  • CityFibre
    CityFibre (@CityFibre) reported

    @JakeWard180 @VodafoneUK @bt_uk Hi, Jake. Thank you for reaching out. CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.

  • zece7
    CZ (@zece7) reported

    @xDanny117 @bt_uk It will rise. Awful company. Stay away. Mine has risen nearly £17 since my contract started. Can’t wait to leave them in august.