BT (British Telecom)

BT (British Telecom) Outage Report in Penn, Buckinghamshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penn, Buckinghamshire, England 11/19/2025 14:40

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penn, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Windsor, High Wycombe, Maidenhead, Uxbridge, Slough, Beaconsfield, Uxbridge, Henley on Thames, Amersham, Chesham, Hemel Hempstead and Marlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penn, England

Latest outage, problems and issue reports in Penn and nearby locations:

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • jwedwards1 John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • thewattsy Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • CaitTeachesKind Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fleetingflo ~ Flo ~ (@fleetingflo) reported

    @Tonysmini @bt_uk Twas mainly problem of WiFi dropping intermittently, increasingly frequently over a period of weeks, unpredictably, at various times of day or night, with no apparent trigger. D/K re sync speeds; is that significant enough to check?

  • suzeinnit Suzeinnit 💙 (@suzeinnit) reported

    @btbusinesscare I want to view and print my bills for my tax return but every time I go into bills & payments it comes up with Oops there’s an error please try again later The nice lady on chat said she could sent them all to me for £3 a bill! Please fix this!

  • MarciaR18022957 Rose-M (@MarciaR18022957) reported

    @BTCare #SaturdayVibes why is is so hard to speak to someone? I am. A new customer just signed up and I am beginning to ha e 2nd thorghts because the best way 2 get my answers is to come on twitter

  • royconnelly Roy Connelly (@royconnelly) reported

    @jloaderartist @bt_uk Yes, I've had three people take ownership of the problem too and promise to stay in touch until it's sorted. All been genuine and friendly but ultimately orders have failed and activation dates missed.

  • christianklotz Christian Klotz (@christianklotz) reported

    @bt_uk I just received my bill which – after trying to change the account holder since November last year (!) – still has the *wrong* name on it. Can you help to finally fix this?

  • LucaSempers luca sempers (@LucaSempers) reported

    out all night and hangover hasn’t hit yet, but the annoying Steve McManaman is making it start, he just chats **** all the time, @btsport how on earth can you have him on the telly, he’s dog 💩 @TheSquareBall #leeds #LeedsUnited

  • TheMiniMalpi The Mini Malpi (@TheMiniMalpi) reported

    @bt_uk your automated phone lines do not allow for dealing with bereavements - simply cutting someone off because they are not the named person on the account is not helpful & very upsetting. Fortunately the man I eventually managed to get through to was lovely and able to help.

  • Tonysmini Tony (@Tonysmini) reported

    @fleetingflo @bt_uk Is it just a WiFi issue or is your sync speeds also effected (test via the MyBT app or a hard wired test can confirm)?

  • wired2thebrink Alan (@wired2thebrink) reported

    @bt_uk Lol yeah then you direct me to your sister company openreach, then they direct me to my provider who will.again contact openreach. Who Will then not fix problems and blame my provider.

  • ONOUKSV Oliver Oram (@ONOUKSV) reported

    @bt_uk @btbusinesscare 11th February Message from @btbusinesscare charges will be waived and refund sent. In Reality, after being told the issue resolved after 20 plus emails on 8th May no refund and a letter with charges #Kafka could not write it so well #shameonBT