BT (British Telecom) Outage Report in Penn, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Penn, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Uxbridge, Iver, Uxbridge, Hayes, Slough, Windsor, High Wycombe, Beaconsfield, Maidenhead, Berkhamsted, Marlow, West Drayton, Hemel Hempstead and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Penn, England
Latest outage, problems and issue reports in Penn and nearby locations:
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Rumney
(@1eyeinrumney) reported
@bt_uk @BTSopenreach absolutely shocking service from your split organisation. 4 months for fibre switch over. 4 attempts to get OR with hoist to make connection. Leaves property with internet BB disabled until next engineer can come in 5 days. #shabby #basicservicenotincluded
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Jon, Esq. 💙 #FBPPR #FBPA #FBPE
(@RingsDanceFlies) reported
@TherionWare @bt_uk Make a formal complaint and at each point they tell you there’s nothing more they can do, escalate it. And keep doing so. To the Chief Exec if need be. It will eventually end up with someone who can fix it. Worked for me.
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Lisa Morris
(@lisa6421) reported
@bt_uk supposed to be getting super fast broadband at over 425 and we are not getting the service we are paying for
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Carol Alevroyianni
(@calevroyianni) reported
I signed up for @TalkTalk #fullfibre and I’ve gone from full wifi access over my house to only the kitchen having reliable signal and apparently the answer is pay extra for full house. I can access neighbours @bt_uk and @virginmedia signal but not my own #notgoodenough
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AxJ
(@Alipronoob) reported
@s0l_uk @WeAreOpenreach @bt_uk Horrible upload
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Jon, Esq. 💙 #FBPPR #FBPA #FBPE
(@RingsDanceFlies) reported
@lagowski @TherionWare @bt_uk Managing expectations is what they do all the time, by telling you what they’re trying might not work. What’s lost is going the extra mile to meet or exceed customer expectations - it’s now about doing the minimum they can get away with and still be able to charge you.
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Harnam Singh Bimrah
(@harnam_) reported
@virginmedia I have been on the phone with them 6 times. And the last call got cut off. Is there anyone I can speak who is in the UK and can actually resolve ? Otherwise I am off to @bt_uk for a reliable service.
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Balu Rajguru
(@BaluRajguru) reported
@bt_uk No reply yet. Emailed them yesterday and again twice today. Also called customer service who could not see any other way to speak to them other than emailing. The complaints team have replied stating they will take up to two days to get back to me
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Balu Rajguru
(@BaluRajguru) reported
@bt_uk I’ve already done this twice and have now raised a complaint with BTShop about it.
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Louise Lucas
(@Lou_MumOf3) reported
@bt_uk My mobile contract ends tomorrow and I can't cancel it online 😩 I just want it cancelled so you don't carry on charging me please!!! 🙏 I'm currently unable to call, so can you help online please???