BT (British Telecom)

BT (British Telecom) Outage Report in Lanark, Scotland

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Lanark come from postal codes ML11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lanark, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lanark, Scotland 04/24/2025 02:05

April 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lanark, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Lanark, Motherwell and Bellshill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLanark Internet
United KingdomMotherwell Internet
United KingdomLanark Phone
United KingdomLanark Internet
United KingdomBellshill Phone
United KingdomMotherwell Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lanark, Scotland

Latest outage, problems and issue reports in Lanark and nearby locations:

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @GregABZ03 @ajf_sports @btsport Exactly. You hear worse walking down the street. My kids hear worse in school.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk trying to login to my account and it’s saying I don’t have one, tried recovering my account through my phone number and it’s saying nothing

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv It’s because Christopher Sutton is a former player of Celtic, Danielle. But I don’t think this fella will admit that he’s bound by hatred of all things Celtic, and that’s what motivates him to cancel his BT sub. You’re right though, they won’t give a ****!

  • JCopland53 John💙 (@JCopland53) reported from Lanarkshire, Scotland

    @bt_uk @BTGroup @BTSopenreach Anyone getting rubbish service from BT/OpenReach? Connected to full fibre Monday-no internet since wrong connection outside Won’t get fixed ‘til 6 August! 👎😡🏴󠁧󠁢󠁳󠁣󠁴󠁿 Also no landline-it had to be cut to pull fibre into house! No show engineer today🤬

  • 84CAJ Colin Johnston 😷 (@84CAJ) reported from Cleland, Scotland

    Finally got my broadband reconnected after @bt_uk erroneously disconnected me. Now @zeninternet can I have my old login and IP address back?

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.

  • misscthomson Caroline Jackson (@misscthomson) reported from Motherwell, Scotland

    @bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful

  • yvonne_fleming yvonne Fleming (@yvonne_fleming) reported from Hamilton, Scotland

    @bt_uk We have had an absolutely shocking experience in the transition of analogue phones to iCloud which has resulted in the dental practice I work in being left with no business phone number at all. It has caused chaos in my practice and no help from iCloud support

  • GavinB77 Gavin Byers (@GavinB77) reported from Douglas, Scotland

    @XFLDefenders @xfl2020 @3hunna_RC75 I wouldn’t know, seeing as @btsport has shat out of showing the XFL games because of some “inappropriate language”. Which is a poor excuse when they showed the early game last Saturday but not the late one.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk complaint number pls since the BT app ain’t working. This is a joke I have to wait another 5 days for an engineer to come out and fix the problem when I was told I would get service today, after 5 hours I have nothing

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @BTCare can someone please help. Having major issues with the WiFi disconnecting from all devices

  • BC57MC66 Brian Croll (@BC57MC66) reported from Lanarkshire, Scotland

    @btsport - McManaman must go. He is awful. He may have been a player but he is simply not bright enough to Co comentate

  • AlexanderMcQui4 BigAlexMcQ (@AlexanderMcQui4) reported from Hamilton, Scotland

    @dafties @Record_Sport @chris_sutton73 Laughing like a wee boy about rangers on a btsport live broadcast? There is no way rangers should have to give him media accreditation after that incident alone. Sutton's conduct wasn't that professional either but if I'm honest wasn't far off my thoughts at the time.

  • k_belgacem82 Karim Belgacem (@k_belgacem82) reported from Hamilton, Scotland

    @bt_uk ‘upgraded’ my WiFi with you last week (after you called me) and it’s never been slower!

  • chrisblue1982 chris graham (@chrisblue1982) reported from Larkhall, Scotland

    @ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all

  • hijinks1967 hijinks (@hijinks1967) reported from Hamilton, Scotland

    ******* @btsport huns have never won a major trophy, it’s only their second major final

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk The service is not available

  • markpross Mark Ross (@markpross) reported from Motherwell, Scotland

    AFL now suspended too. With no live support to show it is actually unbelievable that @btsport continue to charge full price for their sports channels with no option to pause. They need to address this now.

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv I wouldn’t mind listening in to a conversation like that. “He says bad hings aboot Ra Gers. Pyoor canny stand us, an ah’ll no be watching Ye again”.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Lanarkshire, Scotland

    @bt_uk Customer service number pls as I had arranged weeks ago for my install today of my halo BB and after 5 hours it’s still not done, been told it’s a reroute problem and it’ll take 5 days for someone to come out. Don’t think so

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hache900 Hache (@hache900) reported

    @bt_uk @londonayerish Easier to apologise than fixing problems, right? Terrible service, but very polite

  • KatieKoo22 Kate Lewis (@KatieKoo22) reported

    Been no data service in my area since 1pm yesterday @EE give me a different reason everytime I manage to through no wifi till Monday and @bt_uk sent me a faulty mini hub. I just wanted a chilled weekend with the kids - I am not going to get it am I

  • beveridge_david David Beveridge (@beveridge_david) reported

    @bt_uk I have to say that all the people I have spoken to on the phone regarding my ongoing issues with the WiFi have been lovely. Although, the internet still doesn't work after six weeks of installation. 🙄

  • spikeymires Spikeymires (@spikeymires) reported

    @ClaireBegbie @bt_uk Same here Claire. I had sky for 2 years, no problems at all. After a month with @bt_uk 2 big problems.

  • bigbillyhello rc1985 (@bigbillyhello) reported

    @bt_uk No in this scenario it seems there is nothing you can do to help customers other than tell them to wait.

  • caljsteph CALLUM STEPHENSON (@caljsteph) reported

    What a day for my WiFi to go down … @bt_uk

  • mazzz_ Maisie Roberts (@mazzz_) reported

    @Ofcom Thank you I will log it with you as @bt_uk are making it extremely difficult to resolve my problem

  • anger_is_energy We should be angry (@anger_is_energy) reported

    @bt_uk can you provide an update on the broadband outage in Dalgety Bay, Fife (KY11). It has been down for 7.5 hours now.

  • phil_k92 Philip Krajewski (@phil_k92) reported from Nash Mills, England

    @bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!

  • StuMSmith Stuart (@StuMSmith) reported

    @bt_uk I have sent details as requested. Give the past history of problems I am not holding my breath for a resolution but open to being surprised.