BT (British Telecom) Outage Report in Kenninghall, Norfolk, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kenninghall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kenninghall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Kenninghall, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Thetford, Wymondham, Attleborough, Long Stratton and Diss.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Kenninghall, England
Latest outage, problems and issue reports in Kenninghall and nearby locations:
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Pete C of WWE
(@SenninhaPete81) reported
from
Botesdale, England
@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Paul Suggitt
(@SuggsPT) reported
from
Hethersett, England
@typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Ian Hutson
(@Hutsandar) reported
from
Occold, England
@BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julia
(@ChantyPied) reported
@bt_uk My elderly father is currently waiting for a bt engineer. Waiting for hours, promised for 10. Still nothing. Is that what you call a priority service?
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Ely for Eli
(@HamzahAkram786) reported
@bt_uk I would like to talk about the Alexa Phone. We've purchased One of the phones doesn't work Tried to call up got nowhere Text messages to discuss costs Not happy
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Hannah Cotineau
(@HannahCotineau1) reported
@bt_uk Have a vulnerable older person. Land Line, no WiFi and due to poor mobile phone coverage no access to a phone. Please contact urgently. Have tried Fault line and it’s all automated. They waited in all day for a repair and no one came.
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Claire Stephenson
(@ClaireStep1) reported
@bt_uk (2 of 2)Thank goodness for Shemmis in your Glasgow customer service team this evening , she was professional, sympathetic and resolved my complaint. You need to clone her 👏👏👏
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Claire Stephenson
(@ClaireStep1) reported
@bt_uk . (1 of 2) I very nearly lost all faith in your customer service today - cancelling my contract early and losing all access to my sevices , and when i called to complain absolutely nothing the member of staff promised to do was followed through on .
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Andrew Hobson
(@Andy_Hobs) reported
@bt_uk Still not a single word on what’s going on? You’re aren’t providing any customer service you are trying to create barriers to information. Will I be credited for a) this lack of service and b) the shocking customer experience?
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Christine Hatcher
(@chrissyhatcher) reported
@bt_uk 1.45 on call so far to the WORST customer service. Trying to get a PAC to leave this dire service, and keep getting told I am being put on hold, and instead they just divert me to another caller. Now on my 6th person! beyond a joke!
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Sue
(@sueleckenby) reported
@bt_uk Yes I did thank you. They were much more helpful than the person I spoke to yesterday but unfortunately we’re unable to match the sky offer. Thanks for your help
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Andrew Hobson
(@Andy_Hobs) reported
@bt_uk wifi has been down for over 6 hours now and despite your diagnostics team claiming to be able to fix it by 16:00 I’m still waiting.
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Monk
(@Monk75101469) reported
@bt_uk # disgrace # vulnerable still no resolution to my mum not having a phone that accepts calls. 83 years old with virtually no real mobility