BT (British Telecom)

BT (British Telecom) Outage Report in Kenninghall, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kenninghall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kenninghall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kenninghall, Norfolk, England 02/11/2026 22:40

February 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kenninghall, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Long Stratton, Attleborough, Wymondham, Diss and Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLong Stratton E-mail
United KingdomAttleborough E-mail
United KingdomWymondham Total Blackout
United KingdomDiss Internet
United KingdomDiss Internet
United KingdomThetford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kenninghall, England

Latest outage, problems and issue reports in Kenninghall and nearby locations:

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • SuggsPT Paul Suggitt (@SuggsPT) reported from Hethersett, England

    @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • IChewPorridge iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrScottMorgan Scott Morgan ⚔️💚💗 (@MrScottMorgan) reported

    @bt_uk Why are you so terrible? Like seriously? I’ve been waiting AN HOUR to talk to someone about my 75 year old parents overpriced broadband with you! I can’t wait on hold any longer. What is going on!?

  • NicolaP15 Nicola (@NicolaP15) reported

    Trying to cancel BT Sport and broadband but conveniently all their call handlers are busy and I can’t be connected. Been trying all day. Shambles @bt_uk

  • RingCentralCare RingCentral Support (@RingCentralCare) reported

    @leeinengland @bt_uk Hi @leeinengland, We're sorry if you're experiencing an issue with your service. Please send us a DM if you need help.

  • PortuGeezer_ 🇵🇹 Geezer 🇵🇹 (@PortuGeezer_) reported

    @BTCare Just been waiting on the phone for 1 hour without answer after your online chat team couldn't help. Is there anyone in BT that can help me please, a real person?!

  • mcladam61 NearlyMike (@mcladam61) reported

    @bt_uk 40 minutes on hold to your customer loyalty team - who will no doubt try to persuade me to stay with BT. Really?! I feel sorry for them.

  • jennyc14 Jenny Cockett (@jennyc14) reported

    @bt_uk so, when can I actually get through to speak to someone? Waited 30 mins this morning, had to hang up, and this evening I'm told to call back later as you're busy

  • karlneedham Karl Needham (@karlneedham) reported

    Anyone else having @bt_uk phone or internet problems in Manchester

  • Fi_Tomkin Fi Tomkin (@Fi_Tomkin) reported

    @bt_uk HELP. I have two cut off elderly parents who live alone. We are very worried and it feels like no-one at BT is able to help at all. Order placed in July 'accidentally' disconnected in August and now have neither phone or data. This is no way to treat people! Terrible

  • michael231195 Michael Phillips (@michael231195) reported

    @bt_uk how long is the internet going to be down for in the SP5 area? It’s been over 24 hours so far and no contact or updates.

  • IFIMAY4Now IF I MAY (@IFIMAY4Now) reported

    @bt_uk have been trying for several days to get thru to yr call centre with no success. Nor can online chat help. Even your complaints dept aren’t taking calls! I want to cancel our Account with immediate effect. How is it acceptable that a telecommunications Co won’t take calls?