BT (British Telecom)

BT (British Telecom) Outage Report in Kenninghall, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kenninghall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kenninghall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kenninghall, Norfolk, England 11/16/2025 18:55

November 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kenninghall, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Thetford, Diss and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomThetford Phone
United KingdomDiss Internet
United KingdomDiss TV
United KingdomAttleborough E-mail
United KingdomAttleborough E-mail
United KingdomDiss Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kenninghall, England

Latest outage, problems and issue reports in Kenninghall and nearby locations:

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • LauKParker Lau (@LauKParker) reported from Thetford, England

    @bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

  • SuggsPT Paul Suggitt (@SuggsPT) reported from Hethersett, England

    @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported from Long Stratton, England

    Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • IChewPorridge iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • iainkilner Iain Kilner (@iainkilner) reported

    @bt_uk is there any point talking about your online chat when it doesn’t appear to work on mobile devices? I’ve been without a mobile phone abroad for 5 days and cannot get in contact directly. I have logged a complaint, but am told you’ll call me back….how?!

  • MichpixLondon MichpixLondon (@MichpixLondon) reported

    @bt_uk why is BT broadband down again??

  • mikegarner Mike Garner (@mikegarner) reported

    Seriously @BTCare you expect me to wait 10 days until an engineer can come and sort your crappy, unreliable internet? I may be a domestic customer but I’m trying to run a business and I can’t. You can whistle when contract renewal comes up.

  • Deb1961Deb D M (@Deb1961Deb) reported

    @bt_uk shocking service... vulnerable customer (90+), registered blind with a Careline!Day 2 still no landline.

  • wesecureu wesecureu (@wesecureu) reported

    @bt_uk BT need to fix the problems they have given my Dad and most importantly make sure his home is secured as it was

  • steviecameronuk Steven Cameron (@steviecameronuk) reported

    @bt_uk See a bundle , typed in my code.. but nothing.. doesn't seem to want to update code or add to basket? Help....

  • The_Fake_Robert The Fake Robert (@The_Fake_Robert) reported

    @MicrosoftHelps we are a small business and have an Office 365 subscription through our @BTBusiness subscription - we are having trouble signing into our admin account (forgotten password) and are unable to reset this - can you help? ( @btbusinesscare )

  • timhardinguk Tim Harding (@timhardinguk) reported

    @bt_uk Wifi down in SR68BJ are there any reported issues ?

  • wesecureu wesecureu (@wesecureu) reported

    @bt_uk Correct - so that could have easily been run in the boarded loft to the right place. Wifi not working, less phones, camera not working, more money and BT want even more money to get wifi working.

  • polarbearcave Anthony E (@polarbearcave) reported

    Broadband at home not working reporting it to @btbusinesscare couldn’t find the home Twitter account