BT (British Telecom)

BT (British Telecom) Outage Report in Kenninghall, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kenninghall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kenninghall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kenninghall, Norfolk, England 01/24/2025 06:00

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kenninghall, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Thetford, Wymondham, Eye and Diss.

Loading map, please wait...
City Problem Type Report Time
United KingdomThetford Wi-fi
United KingdomWymondham Internet
United KingdomEye Internet
United KingdomDiss Internet
United KingdomDiss Phone
United KingdomDiss Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kenninghall, England

Latest outage, problems and issue reports in Kenninghall and nearby locations:

  • SenninhaPete81 Pete C of WWE (@SenninhaPete81) reported from Botesdale, England

    @btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP

  • IChewPorridge Lord Porridge (@IChewPorridge) reported from Watton, England

    @bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃

  • Hutsandar Ian Hutson (@Hutsandar) reported from Occold, England

    @BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...

  • IChewPorridge iDifficult 💨 (@IChewPorridge) reported from Watton, England

    @bt_uk Broadband service working fine. Eventually times out logging in.

  • SenninhaPete81 Pete Childs (@SenninhaPete81) reported from Botesdale, England

    @btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.

  • SeanGreentree Sean Greentree (@SeanGreentree) reported from Attleborough, England

    @bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!

  • joeissitt Joshua Issitt (@joeissitt) reported from Attleborough, England

    @WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport

  • SuggsPT Paul Suggitt (@SuggsPT) reported from Hethersett, England

    @typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • kateloudavies Kate (@kateloudavies) reported from Watton, England

    @bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lizziejohnstone Lizzie Johnstone (@lizziejohnstone) reported

    @bt_uk Thanks Garry, however, it doesn't really help. My next update isn't for another 2 days which will make it 12 days since the cable was broken. I really don't see why I can not get a confirmed date for fixing this and why it can not be escalated. @BTSopenreach @bt_uk

  • samthirt98 Sam (@samthirt98) reported

    @bt_uk how do I get access to Xbox access code as a customer

  • UKDazza UK Dazza 🏳️‍🌈 (@UKDazza) reported

    @bt_uk No need. I’ve already been on the phone to your Customer Service team.

  • fraserj99 Jamie Fraser (@fraserj99) reported

    @bt_uk entire building lost BT internet in Surbiton KT5. ETA on a fix please?

  • bitchism char (@bitchism) reported

    @bt_uk I don’t have a landline so can’t do this. Can someone give me an ETA for when the service will be back on?

  • themummytrainer Mel Bridger - PT - Mom - Mature Student (@themummytrainer) reported

    @bt_uk you sent an engineer to fit fibre but didn’t send us the right hub and now the internet has stopped?! We’ve had numerous issues with the internet and this just tops it right off!

  • UKDazza UK Dazza 🏳️‍🌈 (@UKDazza) reported

    @bt_uk Thanks I have already tried it. It’s reporting the same thing your CS agent told me. Only issue with the website link is that the time it is reporting is 1 hour ahead

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • bitchism char (@bitchism) reported

    @bt_uk @UKDazza YES us too! please report this as a major area fault as we are on the phone to BT now and they are trying to treat this as an individual issue

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱