BT (British Telecom) outages and service status in Kenninghall, England
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Kenninghall, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kenninghall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kenninghall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Kenninghall, England
Latest outage, problems and issue reports in Kenninghall and nearby locations:
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Ian Hutson (@Hutsandar) reported from Occold, England@BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...
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Lord Porridge (@IChewPorridge) reported from Watton, England@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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MummaShreeve (@RachelCShreeve) reported from Long Stratton, EnglandStill no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Sean Greentree (@SeanGreentree) reported from Attleborough, England@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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iDifficult 💨 (@IChewPorridge) reported from Watton, England@bt_uk Broadband service working fine. Eventually times out logging in.
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Michael Dann (@michaeldann65) reported from Gislingham, England@BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(
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Kate (@kateloudavies) reported from Watton, EnglandWhen you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Kate (@kateloudavies) reported from Watton, England@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Sean Greentree (@SeanGreentree) reported from Attleborough, EnglandI’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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Lau (@LauKParker) reported from Thetford, England@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Pete C of WWE (@SenninhaPete81) reported from Botesdale, England@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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Joshua Issitt (@joeissitt) reported from Attleborough, England@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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Pete Childs (@SenninhaPete81) reported from Botesdale, England@btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.
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Paul Suggitt (@SuggsPT) reported from Hethersett, England@typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jack250213 (@e4290936) reported@bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!
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Rhonda 💙 🇺🇦 🏳️🌈🏳️⚧️ (@rhondawainman) reported@bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.
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Paul stagg (@Staggly) reported@bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering
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Grub Street Publishing (@grub_street) reported@bt_uk And by the way you're obviously using a bot to reply. So obvious by the language. What real person says You must feel let down for sure
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AFCdonnilad (@afcdonnilad) reportedPT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.
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Sebastian Colt (@Red_Rescue) reported@bt_uk I did some asking around for others I know on BT and one showed me their laptop was allowing them into their mail with no request for the SMS at all and their desktop was experiencing the same issue as I do - always wants calls that never arrive to mobile or landline in time.
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Dave Moore (@davedjm001) reported@bt_uk I’m not in a position to call anyone at the moment… I notice I still cannot access my BT account with an email address I’ve used since 2018. Nothing is working as it should! Could you email me with a solution please.
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Brian McBride (@brian_mcbride1) reported@bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.
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bazzer (@thematrixzion) reportedThe @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on