BT (British Telecom) Outage Report in Kenninghall, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kenninghall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kenninghall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Kenninghall, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Long Stratton, Attleborough, Wymondham, Diss and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Long Stratton |
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| Attleborough |
||
| Wymondham |
Total Blackout | |
| Diss |
Internet | |
| Diss |
Internet | |
| Thetford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kenninghall, England
Latest outage, problems and issue reports in Kenninghall and nearby locations:
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Lau
(@LauKParker) reported
from
Thetford, England
@bt_uk No idea how you can justify more price increases right now. Having seen my most recent bill you've lost us as customers. I'll find better service for lower cost. Ridiculous to hike the prices when so many of us are struggling financially. Been a customer since 2006 ...
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Joshua Issitt
(@joeissitt) reported
from
Attleborough, England
@WestHamUtd, @NorwichCityFC and @MotoGP all on at the same time tomorrow.... Help! @btsport
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Michael Dann
(@michaeldann65) reported
from
Gislingham, England
@BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(
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Pete Childs
(@SenninhaPete81) reported
from
Botesdale, England
@btsport @wwe STOP KEEP SHOWING THE SAME DAMN MATCH ON AFTER EVERY SINGLE RAW AND SMACKDOWN...FOR MONTHS AND MONTHS ITS GETTING VERY STUPID NOW.
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Pete C of WWE
(@SenninhaPete81) reported
from
Botesdale, England
@btsport J mir, v rossi and J Miller when advertising them on bt sport with that stupid model they don't speak with an American accent. Fgs 2 of them are Australian and Italian. Fans say its stupid 😤too sort it out. #MotoGP
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Kate
(@kateloudavies) reported
from
Watton, England
When you wait in all day for @bt_uk engineer to arrive, call them to chase it up and get told they’ve cancelled and no one was going to tell us. Waiting weeks & still waiting. Not even an alternative date. Awful considering we bought into their hotspot to rectify this issue 🙃
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Paul Suggitt
(@SuggsPT) reported
from
Hethersett, England
@typerfsh @btsport @bt_uk A hammer is going to fix mine in a minute ... fix it to the floor! 😂
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Kate
(@kateloudavies) reported
from
Watton, England
@bt_uk so glad I wasted my entire day, the guy on the phone didn’t really care and offered max of £25 back. My job depends on WiFi and I deferred my start date, which now has to be done AGAIN. But I’ll need to pay for the hotspot so it’s a bit cheeky isn’t it? Hotspot sucks btw.
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
@bt_uk I haven’t. But will give it a go. However, my old Premium account is suspended as I was told to cancel the DD on that when I took the new account out - as I’d get it free. But that hasn’t stopped the payment chasers and hence eventual suspension. I’ve explained this many times!
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Lord Porridge
(@IChewPorridge) reported
from
Watton, England
@bt_uk I printed them off your internet page - are they really unique to me, because I didn’t have to login
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Sean Greentree
(@SeanGreentree) reported
from
Attleborough, England
I’m beginning to think that I’ve made a bad choice in @BTCare. 5 lunch hours in a row trying to get my old Premium email account transferred to my new Broadband account. Email now suspended, so made a complaint. Told I’d get a call back in hours. 5 hours on and I’m still waiting!
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iDifficult 💨
(@IChewPorridge) reported
from
Watton, England
@bt_uk Broadband service working fine. Eventually times out logging in.
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Ian Hutson
(@Hutsandar) reported
from
Occold, England
@BTCare are there issues with the BT hubs being reported, mine is dropping out constantly...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Morgan ⚔️💚💗
(@MrScottMorgan) reported
@bt_uk Why are you so terrible? Like seriously? I’ve been waiting AN HOUR to talk to someone about my 75 year old parents overpriced broadband with you! I can’t wait on hold any longer. What is going on!?
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Nicola
(@NicolaP15) reported
Trying to cancel BT Sport and broadband but conveniently all their call handlers are busy and I can’t be connected. Been trying all day. Shambles @bt_uk
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RingCentral Support
(@RingCentralCare) reported
@leeinengland @bt_uk Hi @leeinengland, We're sorry if you're experiencing an issue with your service. Please send us a DM if you need help.
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🇵🇹 Geezer 🇵🇹
(@PortuGeezer_) reported
@BTCare Just been waiting on the phone for 1 hour without answer after your online chat team couldn't help. Is there anyone in BT that can help me please, a real person?!
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NearlyMike
(@mcladam61) reported
@bt_uk 40 minutes on hold to your customer loyalty team - who will no doubt try to persuade me to stay with BT. Really?! I feel sorry for them.
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Jenny Cockett
(@jennyc14) reported
@bt_uk so, when can I actually get through to speak to someone? Waited 30 mins this morning, had to hang up, and this evening I'm told to call back later as you're busy
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Karl Needham
(@karlneedham) reported
Anyone else having @bt_uk phone or internet problems in Manchester
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Fi Tomkin
(@Fi_Tomkin) reported
@bt_uk HELP. I have two cut off elderly parents who live alone. We are very worried and it feels like no-one at BT is able to help at all. Order placed in July 'accidentally' disconnected in August and now have neither phone or data. This is no way to treat people! Terrible
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Michael Phillips
(@michael231195) reported
@bt_uk how long is the internet going to be down for in the SP5 area? It’s been over 24 hours so far and no contact or updates.
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IF I MAY
(@IFIMAY4Now) reported
@bt_uk have been trying for several days to get thru to yr call centre with no success. Nor can online chat help. Even your complaints dept aren’t taking calls! I want to cancel our Account with immediate effect. How is it acceptable that a telecommunications Co won’t take calls?