BT (British Telecom)

BT (British Telecom) Outage Report in Holyhead, Anglesey, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Holyhead, Anglesey, Wales 02/15/2026 02:40

February 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Holyhead, Wales

Latest outage, problems and issue reports in Holyhead and nearby locations:

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

  • Seirian Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @WeAreOpenreach just been told by @bt_uk that my 90yr old Dad can wait approx 10 days for you to repair his service! He has no mobile, totally reliant on his landline, and is very frail. Should he need an ambulance he can go whistle apparently….thanks for that.

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

  • Seirian Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @bt_uk My Dad is 90yrs old and frail. Totally reliant on his landline. It’s now been down for days and days. Promises to get it fixed by noon today. The line is still dead, as my father will be if he cannot get help when needed. He’s 90 so don’t suggest a mobile. 🤬🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • J16642009 ,/@¥ (@J16642009) reported

    @bt_uk Unbreakable?? Ive been without service since 05/05 and goal posts moved so many times on when it will be repaired. Avoid @bt_uk at all cost.

  • andyhornet8 andyrolls (@andyhornet8) reported

    @bt_uk Done this and pac code said it would be sent but to where if it’s my old sim then I won’t receive it as this network now doesn’t recognise calls. Can this be sent via another comms I.e email.

  • lowRedPhoto lowRedPhoto (@lowRedPhoto) reported

    @MartinSLewis hello I have a query about being charged £360 by @bt_uk for switching back to @EE #broadband 1 day after due to inferior speed and lack of customer service. It has been so stressful as can't talk to anyone and my complaint quashed even though same company #BT

  • JDSpurs32 JDSpurs32 (@JDSpurs32) reported

    @bt_uk You connect for good Well that's a lie. Last night at 2am I had Internet problems, Been fine all day Tuesday and now its nearly 2am again and it's not working. Sort it out FFS

  • andyhornet8 andyrolls (@andyhornet8) reported

    @bt_uk are you able to help, mobile services have been cancelled and temporary number given and moved over to ee now I can’t get a pac code to keep my number.

  • Elaine_11 Elle (@Elaine_11) reported

    @bt_uk hi BT. You keep messaging me saying you’ve not got my hub back but I’ve replied to the sms with proof of postage. Can you help me

  • l_alemanno Luciana Alemanno (@l_alemanno) reported

    @bt_uk We’ve had no broadband since the 19th of April so not so unbreakable!!!? Still waiting to know when our internet will be back and how we’ll be compensated for the massive issues this has caused. Both my husband and I have been complaining non stop and still no resolution.

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • polly7719 Heidi 🌸 (@polly7719) reported

    @bt_uk Hi could someone please help!! My services are being cancelled when it was only the WiFi discs that should be cancelled. I need help asap.

  • liamtelfer Liam Telfer (@liamtelfer) reported

    @bt_uk Is there any reason why the BT broadband is down in Leicestershire?