BT (British Telecom) outages and service status in Holyhead, Wales

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holyhead, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Holyhead, Wales

Latest outage, problems and issue reports in Holyhead and nearby locations:

• 
  Dafydd Williams (@DafyddW) reported 11 minutes ago from Llanerchymedd, Wales

  @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

• 
  Seirian (aka Sez) (@Seirian) reported 22 minutes ago from Holyhead, Wales

  @bt_uk My Dad is 90yrs old and frail. Totally reliant on his landline. It’s now been down for days and days. Promises to get it fixed by noon today. The line is still dead, as my father will be if he cannot get help when needed. He’s 90 so don’t suggest a mobile. 🤬🤬

• 
  Seirian (aka Sez) (@Seirian) reported 34 minutes ago from Holyhead, Wales

  @WeAreOpenreach just been told by @bt_uk that my 90yr old Dad can wait approx 10 days for you to repair his service! He has no mobile, totally reliant on his landline, and is very frail. Should he need an ambulance he can go whistle apparently….thanks for that.

• 
  Dafydd Williams (@DafyddW) reported 35 minutes ago from Llanerchymedd, Wales

  @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

• 
  Dafydd Williams (@DafyddW) reported 42 minutes ago from Llanerchymedd, Wales

  @BTCare no mobile signal at LL71 8EB.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sem Essessi (@SemiEssessi) reported 5 minutes ago

  @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

• 
  Danyal Mustafa (@DanyalMustafa) reported 5 minutes ago

  At least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare

• 
  Lesley Talbot (@LesleyT88) reported 6 minutes ago

  @bt_uk your customer service is terrible! This issue still hasn’t been resolved! Told this morning that your executive customer care team would contact my mum to discuss the issue as a priority and she still hasn’t had a call! Paying customers are clearly not a priority to you

• 
  DomusHolmesPropertyFinder (@DomusHolmes) reported 12 minutes ago

  @bt_uk : Very disappointing service overall, and equally disappointing to find out engineers do not attend properties on weekend to fix fibre connection issues!!!

• 
  This Brown Geek (@thisbrowngeek) reported 15 minutes ago

  @mrmikeMTL Yes. I worked for @bt_uk for almost 20 years. I left because they were destroying my life with how stupid they were.

• 
  Brian McBride (@brian_mcbride1) reported 16 minutes ago

  @bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.

• 
  The Version | Upgrade your downtime (@theversionhq) reported 16 minutes ago

  @mongrelcelt @bt_uk You’ve clearly never dealt with @skytv

• 
  Dr Pauline Nelson (@DrP_Manc) reported 18 minutes ago

  @bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.

• 
  Robert Drummond (@robertd1981) reported 19 minutes ago

  Usual poor service from @btmailhelpdesk 87 yr old M-i-L left without help getting her ipad connected to internet using modem. Obviously can't be bothered to spend the extra few minutes to help out a customer. @bt_uk

• 
  gary tordoff (@chinleyman) reported 21 minutes ago

  @bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?