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BT (British Telecom)

BT (British Telecom) Outage Report in Holyhead, Anglesey, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holyhead, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Holyhead, Wales

Latest outage, problems and issue reports in Holyhead and nearby locations:

  • DafyddW
    Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

  • DafyddW
    Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

  • DafyddW
    Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alexvicko
    Alex Vickers (@alexvicko) reported

    @bt_uk any reason why I’ve incurred a cancellation fee of £500 on a business account for upgrading my service to to fibre and cloud service, subsequently I’ve spent the past 2 hours being past from puller to post on your phone service trying to get a resolve.

  • MicahRR
    MR (@MicahRR) reported

    @bt_uk my building doesn't have fibre but both of the building beside me both have fibre optic. This is terrible that its 2020 and the exchange is across the street from my flat and I am struggling to get fibre optic ran to my building.

  • chineseelvis
    Chinese Elvis (@chineseelvis) reported

    @simplysoccus @bt_uk I have the same problem. All of a sudden I am locked out of the app and my login details produce an error message: "it doesn't look like you're eligible for BT Cloud on this BT ID"

  • 3l_z0rr0
    El Zorro (@3l_z0rr0) reported

    @bt_uk As I replied in the original thread, I've done that. That's how I know there's an external fault. At this point, I'm just stunned that after 2 months, I still haven't gotten a reliable, working connection. This is the third time I've had issues like this.

  • MartinAndyAm
    Andy Martin (@MartinAndyAm) reported

    @bt_uk total loss of broadband for myself and several neighbours in ML8 postcode area, Carluke. (Loss of Signal) Can you inform if there is a wider problem here before I request an openreach engineer?

  • onestopcable
    OneStopCable.Shop (@onestopcable) reported

    If I treated my customers the way @BT_UK did, I would be out of business in no time! Exclusive offers on the web? Nope. Call centre with a 30 minute hold time and then they can't provide you with details of the contract by email... Must be one of the worse customer experiences!

  • thenamesNOTskip
    JOEL 🦖🎱 (@thenamesNOTskip) reported

    how convenient, that i’ve just given @bt_uk notice i’m changing provider, and my internet connection has gone to ****.....

  • bjh_ip
    Ben Hoyle (@bjh_ip) reported

    @AnneMHargreaves @bt_uk It’s poor customer service - if an error of mine has made someone worse off, I generally try to rectify it without burdening recipient of the error. Dealing with BT reminds me of dealing with NHS - as an outsider you’re expected to know internal jargon & join the dots yourself.

  • HolyTrinity3x3
    Sean (@HolyTrinity3x3) reported

    @bt_uk As a broadband customer why wasn’t I told about this?

  • 2wheelsmatt
    Matt (@2wheelsmatt) reported

    @bt_uk they are at home during a national lockdown. They rely on broadband for (amongst other things) ordering prescriptions and supermarket shopping. They have almost no mobile coverage where they live so broadband is very important. Two weeks without, due to an ‘error’ is poor