BT (British Telecom) outages and service status in Holyhead, Wales

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holyhead, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Holyhead, Wales

Latest outage, problems and issue reports in Holyhead and nearby locations:

• 
  Dafydd Williams (@DafyddW) reported 6 minutes ago from Llanerchymedd, Wales

  @BTCare no mobile signal at LL71 8EB.

• 
  Seirian (aka Sez) (@Seirian) reported 8 minutes ago from Holyhead, Wales

  @bt_uk My Dad is 90yrs old and frail. Totally reliant on his landline. It’s now been down for days and days. Promises to get it fixed by noon today. The line is still dead, as my father will be if he cannot get help when needed. He’s 90 so don’t suggest a mobile. 🤬🤬

• 
  Dafydd Williams (@DafyddW) reported 20 minutes ago from Llanerchymedd, Wales

  @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

• 
  Seirian (aka Sez) (@Seirian) reported 36 minutes ago from Holyhead, Wales

  @WeAreOpenreach just been told by @bt_uk that my 90yr old Dad can wait approx 10 days for you to repair his service! He has no mobile, totally reliant on his landline, and is very frail. Should he need an ambulance he can go whistle apparently….thanks for that.

• 
  Dafydd Williams (@DafyddW) reported 42 minutes ago from Llanerchymedd, Wales

  @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alice (@alpinefaery) reported 49 seconds ago

  @bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!

• 
  Martin (@WASNAPPER) reported 2 minutes ago

  @bt_uk At the third stroke I will have been sitting listening to your terrible music on hold for more time than is bearable. In the meantime my 85 year old mother is still without a useable landline, is 4 weeks acceptable to you?

• 
  H (@surkdidat) reported 2 minutes ago

  @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

• 
  Mini67!x (@jellywellys99) reported 5 minutes ago

  @bt_uk charging a partially sighted customer £3 for a large print paper bill after telling customer it's a free service for visually disabled customers #DISGRACEFUL then when customer calls up to query call cut short because they can't see a code in text and can't read bank card

• 
  Alan Swanson (@Haggisguy) reported 5 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

• 
  Danyal Mustafa (@DanyalMustafa) reported 6 minutes ago

  At least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare

• 
  R B (@RLBD1920) reported 6 minutes ago

  @bt_uk I commute earlier and later than that. If the website just worked then I wouldn’t have this issue

• 
  Will (@Willtheman15) reported 8 minutes ago

  @bt_uk your home hub for us went down at 10pm still down, down detector shows an outage yet literally no communication All the support pages are also saying down for maintenance, what is going on

• 
  Meinir H Thomas 🦅🖤 (@MeinirT) reported 12 minutes ago

  @bt_uk Issues again today with accessing #bt email!! When will this be sorted please?

• 
  Giselle Brannan (@g15elb) reported 15 minutes ago

  @btbusinesscare why can I not get to speak to anyone at BT Business Local in Lincoln? The system keeps not putting me thru & then saying theirs a fault? Given I have an ongoing complaint & still no solution is this deliberate?