BT (British Telecom)

BT (British Telecom) Outage Report in Holyhead, Anglesey, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Holyhead, Anglesey, Wales 03/22/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Holyhead, Wales

Latest outage, problems and issue reports in Holyhead and nearby locations:

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Agent_mb Mark Bennett (@Agent_mb) reported

    @bt_uk you are a embarrassment. Utterly appalling customer service. Lied miss informed and continuing let down.

  • ThICCINiKKi6 ThICCI NiKKi (@ThICCINiKKi6) reported

    @bt_uk Hi I called last friday asking for a hub replacement and the customer serviced told me it would be delivered next day on saturday. Nothing. can you look into this? this has dragged on for way too long and I need to be compensated

  • Tillers72 Emma Tilbury (@Tillers72) reported

    @bt_uk in a new customer waiting for installation which was last confirmed on Friday 21 Oct for today. No installation has taken place even though meant to be within 8-1pm. Looking online my appointment has been changed without my knowledge to 8 November. This isn’t good enough.

  • GregCohen271 Greg Cohen (@GregCohen271) reported

    @bt_uk Hi, I was promised a call back on Friday about my fibre installation which never came. I've now been on hold for nearly 2 hours this morning. The hold music is going to make me cry or jump out the window. Can I arrange for someone to call me?

  • nmstoker Neil Stoker (@nmstoker) reported

    @bt_uk you've seriously understaffed support lines! Wait 48 mins to get through to 1st chap, then after sorting part of my issue, he transferred me. Was assured that 2nd wait wouldn't be so long (as internal transfer) but I'm back in a queue, total call time 1h21m so far 🤬

  • vicki2209 Vicki Slaine (@vicki2209) reported

    @bt_uk Can you explain why you have allowed someone to take over my line without consent? Even though I have contacted you multiple times to tell you no?! Absolutely ridiculous service!

  • leeinengland Lee B (@leeinengland) reported

    @BT_UK @RingCentralUK CloudPhone is the worst phone system in the known universe. #Abysmal

  • ItsWardyBoi ItsWardyBoi (@ItsWardyBoi) reported

    @bt_uk Spoken to someone higher up the chain who has now placed an order on the same account. The line should switch back from EE on the 7th Nov. Not ideal, but it's a solution!

  • leeinengland Lee B (@leeinengland) reported

    @BT_UK is absolute garbage

  • SL_Dee73 Sarah 🎭🫶🏼 (@SL_Dee73) reported

    @bt_uk any idea how long the problem in 9NB will be as I need the Wi-Fi for studying and getting my assignment in today?