BT (British Telecom)

BT (British Telecom) Outage Report in Holyhead, Anglesey, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Holyhead, Anglesey, Wales 12/31/2025 12:00

December 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Holyhead, Wales

Latest outage, problems and issue reports in Holyhead and nearby locations:

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

  • Seirian Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @WeAreOpenreach just been told by @bt_uk that my 90yr old Dad can wait approx 10 days for you to repair his service! He has no mobile, totally reliant on his landline, and is very frail. Should he need an ambulance he can go whistle apparently….thanks for that.

  • Seirian Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @bt_uk My Dad is 90yrs old and frail. Totally reliant on his landline. It’s now been down for days and days. Promises to get it fixed by noon today. The line is still dead, as my father will be if he cannot get help when needed. He’s 90 so don’t suggest a mobile. 🤬🤬

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chelsie2686 Chelsie Cliff (@chelsie2686) reported

    @bt_uk should have had Internet fitted 21st June, still nothing. Messaged BT, called customer services and still no further along. Over a month since our initial order. Please can someone sort this 🙏

  • wayhomeproject Lesley Gibson (@wayhomeproject) reported

    @bt_uk hub flashing pink and no internet. I’ve already rebooted. Is there a problem in pe9 2?

  • davelord1 Dave lord (@davelord1) reported

    @btbusinesscare could you tell me how fast you can guarantee to fix a broadband fault if I have a bt business account please?

  • millard_ Millard 🔥🧙‍♂️ (@millard_) reported

    @bt_uk Hi @EE apparently i need to speak to you about the above issue.

  • MilkmanSam_ Milkman (@MilkmanSam_) reported

    @bt_uk Someone sort the problem out then, it's doing my nut in

  • KirsteenCampbel Kirsteen Campbell (@KirsteenCampbel) reported

    @bt_uk Thanks for getting back to me Lesley. No this has been an ongoing issue for a few months now. When he was here he thought it was a WiFi issue. New box with booster

  • KirsteenCampbel Kirsteen Campbell (@KirsteenCampbel) reported

    @bt_uk feeling really let down. I’ve had an engineer. Had a new hub & it’s worse than ever. The tv keeps dropping & it’s right beside the hub!! You were so good up until recently 🫣 not reliable for work

  • rachelpegrum Rachel Pegrum (@rachelpegrum) reported

    @bt_uk Absolutely appalling service from BT. Signed up 13 June. Today was the earliest appointment they had to connect us up. Our contract was “activated” yesterday (so they can start charging us), and this afternoon they have just cancelled the appointment to connect us.

  • i8wigan jimmy (@i8wigan) reported

    @bt_uk As I said not fussed about it we are leaving you your customer service is poor you leave people hanging about on the phone then you pass people around like a Rugby League ball & then you cut people off.

  • CheckaSquared Checka (@CheckaSquared) reported

    @bt_uk you have got to be the worst broadband providers ever. Everyday I am constantly losing internet! What's the point in having it when I'm using my 4g more #Useless