BT (British Telecom)

BT (British Telecom) Outage Report in Holyhead, Anglesey, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Holyhead, Anglesey, Wales 01/18/2026 11:05

January 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Holyhead, Wales

Latest outage, problems and issue reports in Holyhead and nearby locations:

  • Seirian Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @bt_uk My Dad is 90yrs old and frail. Totally reliant on his landline. It’s now been down for days and days. Promises to get it fixed by noon today. The line is still dead, as my father will be if he cannot get help when needed. He’s 90 so don’t suggest a mobile. 🤬🤬

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveKCostello Steve Costello (@SteveKCostello) reported

    @bt_uk Why is it you have no customer advisors available for cancellations, but you do have advisors available for sales?

  • beccywood90 Dorywood (@beccywood90) reported

    @bt_uk and another outage .....

  • LyneMatt Matt Lyne (@LyneMatt) reported

    @Petagna @bt_uk BT are on strike. No idea if this includes the customer services side of things but it could be a contributing factor. 🤷

  • jagger_jac Jac Jagger (@jagger_jac) reported

    @btsport @btsportfootball you providing a service anymore or should I take it personally that after dangling on hold for what feels like weeks I'm still unable to log on to watch footie.Blood pressure is through the roof. 24 hrs you told me years ago!! Ffs

  • beccywood90 Dorywood (@beccywood90) reported

    @bt_uk had over 30 Internet outages today and you via text tell us, (as no one answers the phone) an engineer will be out on the 7th!! We only had an engineer out last week to fix the last fault! Over a year of faults and engineers! Get it fixed!!

  • Alexjwmoran Alex Moran (@Alexjwmoran) reported

    @VancityReynolds @Vanarama @btsport I think the issue then is providing the infrastructure for all clubs, some of which are amateur to be able to be able to broadcast games using multiple cameras. When stadiums often have very small grounds

  • IanPhillips2454 Ian Phillips (@IanPhillips2454) reported

    @bt_uk why have you've been exploiting my 95 yr old father charging him over the odds for 'Off-plan' phone calls to his 2 sons mobiles increasing bill by 150%? Good customer care would contact him & put him on a plan to reduce bill. These are only 2 nos he calls.

  • griffinmunster 💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk Due to misinformation you are leaving my elderly mother without internet for an entire week. Just spoke to customer service & ‘sorry nothing I can do’ this is how you treat new customers?! Disgusting

  • pippin321 Pippin321 (@pippin321) reported

    @VancityReynolds @Vanarama @btsport I dont understand their reasoning. They are streaming the occasional championship matches and league one matches on espn+. It doesn't have to be every match. Even 2 or 3 a year would help revenue and exposure.

  • _markrichards Mark Richards (@_markrichards) reported

    So here we are yet again, @bt_uk, Beyond Terrible. Your recorded message advises that excellent customer services is what you strive for, yet there's 30 minute + wait times, or you can go online - no use when your BT internet isn't working, had 2 days of this and getting fed up!