BT (British Telecom)

BT (British Telecom) Outage Report in Holyhead, Anglesey, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Holyhead, Anglesey, Wales 02/02/2026 05:55

February 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Holyhead, Wales

Latest outage, problems and issue reports in Holyhead and nearby locations:

  • Seirian Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @bt_uk My Dad is 90yrs old and frail. Totally reliant on his landline. It’s now been down for days and days. Promises to get it fixed by noon today. The line is still dead, as my father will be if he cannot get help when needed. He’s 90 so don’t suggest a mobile. 🤬🤬

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • Seirian Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @WeAreOpenreach just been told by @bt_uk that my 90yr old Dad can wait approx 10 days for you to repair his service! He has no mobile, totally reliant on his landline, and is very frail. Should he need an ambulance he can go whistle apparently….thanks for that.

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisadawson Chris Dawson (@chrisadawson) reported

    @bt_uk can you help to why any emails in my inbox older than 3 weeks get deleted and this has only started recently??

  • unstabler Paul Stabler (@unstabler) reported

    @bt_uk been trying to get broadband connected to my new home for over a month now. 3 times you have closed my order without contacting me. Awful customer service and no accountability. Disgraceful.

  • Sishoot1 Sishoot (@Sishoot1) reported

    @SmartCom_Net @bt_uk @ruskin147 I can say from experience this is the coolest way to be receiving these types of formal calls from bank/insurers/telephony providers - in 2021 there is no reason for big businesses to use (or fail to rectify) anonymous tech !

  • marie2monaco Marie Billon (@marie2monaco) reported

    @btbusinesscare Hi, I just did both. Both told me they can't help. A complaint has been raised but I'm no further.

  • ShermanMcginger Daren Bennett (@ShermanMcginger) reported

    @btbusinesscare just spent 45 minutes trying to get someone to understand what a Hybrid Connect unit is and how it doesn't work. Eventually said they would send a replacement - email says they are sending a 4G assure kit! No one knows what the Hybrid Connect is.

  • CaslinCathy cathy caslin (@CaslinCathy) reported

    @bt_uk your customer service is the worst I have ever received. I have been promised call backs from your time wasting agents and nobody ever has called back. I am due a refund

  • mrstracey1972 tracey (@mrstracey1972) reported

    @bt_uk its not a landline problem there is an outage in my area was suppsed to be fixed yesterday still ongoing any idea on time

  • Ken_E_Winnit Ken Collins (@Ken_E_Winnit) reported

    Absolutely disgusted by @bt_uk! We're leaving Sky, and BT want £70 to reconnect our phone and we have to wait two weeks for the privilege! What a rip off!! Will be ditching them as soon as possible. Customer care is non-existent

  • misscthomson Caroline Jackson (@misscthomson) reported from Motherwell, Scotland

    @bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful

  • robdylan Rob Otto (@robdylan) reported

    @BTCare we need to talk about my Full Fibre broadband service that still isn't working 3 weeks after installation