BT (British Telecom)

BT (British Telecom) Outage Report in Holyhead, Anglesey, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Holyhead, Anglesey, Wales 12/29/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Holyhead, Wales

Latest outage, problems and issue reports in Holyhead and nearby locations:

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

  • Seirian Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @bt_uk My Dad is 90yrs old and frail. Totally reliant on his landline. It’s now been down for days and days. Promises to get it fixed by noon today. The line is still dead, as my father will be if he cannot get help when needed. He’s 90 so don’t suggest a mobile. 🤬🤬

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • Seirian Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @WeAreOpenreach just been told by @bt_uk that my 90yr old Dad can wait approx 10 days for you to repair his service! He has no mobile, totally reliant on his landline, and is very frail. Should he need an ambulance he can go whistle apparently….thanks for that.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Liam18961519 Liam (@Liam18961519) reported

    @Shann_day @bt_uk They called me childish and threatened to hang the phone up on me for asking for proof to agreeing to the contract I never agreed to. They scam you!

  • Ms_M_Taylor Mel_Pokemum (@Ms_M_Taylor) reported

    @bt_uk As I'm no longer able to use BT due to being of no fixed abode £90 is an excessive fine for those struggling. NB I was quite happy with EE TV and only took out the BT contract because EE stopped the service. It is obvious now that is because you're hand in glove with each other

  • AJPhoenix001 AJ Phoenix (@AJPhoenix001) reported

    @btsport what happened to uploading a version of WWE Raw and Smackdown with all the ad breaks cut out?

  • lucylipscakes Lisa (@lucylipscakes) reported

    @bt_uk without a doubt THE WORST company I have ever used. Ongoing issues with broadband. No internet for over a week. Engineers not turning up. Billing issues. Complaints not dealt with properly. You’ve no idea how much stress this is causing, yet you won’t let me leave

  • touche8821 J (@touche8821) reported

    My contract ends soon and I am seriously considering going back to @bt_uk. I know @GNetworkComms promises high speed, but if it’s not able to keep the service running what good does it do.

  • mdshamilton Mark Hamilton (@mdshamilton) reported

    @bt_uk I won’t hold my breath. Why does it take 3 weeks and 4 attempts to even get close to getting an appointment for full fibre? Is BT retaining customers? How do your shareholders feel about this continuing poor level of service? BT used to own Openreach.

  • froggy_will Grumpy_William (@froggy_will) reported

    @bt_uk hello. Openreach were supposed to come today to connect my bt Full Fibre. They never turned up and I took a day off for it. I never got a message that it was cancelled. Openreach are suggesting this is your issue. Can you help me get to the bottom of this?

  • JustJoeyHD #GAFam JustJoeyHD (@JustJoeyHD) reported

    @bt_uk absolutely shocking customer service. Been told got engineers coming out today been 8am-1pm. Guess what… NO SHOW! Had nothing but issues for the last 9 months. At least @SkyUK have better customer service.

  • nickbruff Nick (@nickbruff) reported

    Just been told ‘**** you’ and hung up on by a @BTCare call center work. Literally the most shocking service I’ve ever had

  • bartleb Ben 1️⃣9️⃣* (@bartleb) reported

    @bt_uk I have a fault with my BT Wi-Fi disk. When I plug in direct to router I get 100mb (should be getting 150mb) when using the disk for Wi-Fi I get 9mb sometimes 2mb. I have reset the disk and reconnected still same issue. I have done your online help still same issue