BT (British Telecom)

BT (British Telecom) Outage Report in Holyhead, Anglesey, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Holyhead, Anglesey, Wales 12/27/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Holyhead, Wales

Latest outage, problems and issue reports in Holyhead and nearby locations:

  • Seirian Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @bt_uk My Dad is 90yrs old and frail. Totally reliant on his landline. It’s now been down for days and days. Promises to get it fixed by noon today. The line is still dead, as my father will be if he cannot get help when needed. He’s 90 so don’t suggest a mobile. 🤬🤬

  • Seirian Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @WeAreOpenreach just been told by @bt_uk that my 90yr old Dad can wait approx 10 days for you to repair his service! He has no mobile, totally reliant on his landline, and is very frail. Should he need an ambulance he can go whistle apparently….thanks for that.

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • paulgreenslade_ Paul (@paulgreenslade_) reported

    @bt_uk got mine in the last batch so glad i could pay a decent price :D so glad i'm a bt customer

  • rosiemaydowning roz (@rosiemaydowning) reported

    @bt_uk I'm having a terrible Thursday due to @bt_uk not being able to give me any answers as to when my Internet will be installed that is already 2.5 months overdue!

  • WindlePoons76 ❄️ PJ ❄️ (@WindlePoons76) reported

    @bt_uk Never had a code before! Cleared cache and cookies and there's still nothing there...

  • DC_50 Dan Coleman (@DC_50) reported

    @bt_uk To be honest I’d settle for someone that can actually provide the broadband I pay for! 6 days with no connection now & you just keep moving the fix date forward every day! I assume you will be giving customers a refund for the days without service?

  • ClampRachael rachael clamp (@ClampRachael) reported

    @bt_uk Had someone out to house today to supposedly fix my issue. Told me to ring customer service was on hold 40 mins to then be cut off!! Disgusting

  • rosiemaydowning roz (@rosiemaydowning) reported

    Will be resolved. I am desperate here and @bt_uk do not care. I've never experienced such awful customer service in my life. I've been lied to repeatedly, and was told I was not allowed to use the words 'lie, lied or liar' in relation to BT Staff when making a formal complaint

  • rosiemaydowning roz (@rosiemaydowning) reported

    @MartinSLewis hi I've currently been without Internet since 14th December when @bt_uk were supposed to install my broadband. Update today is still no resolution from @OpenreachHelp no more updates due til 3rd march and no progress made. Please can you help me? Thank you.

  • Johnshockley John Shockley (@Johnshockley) reported

    @bt_uk My nearest hotspot is 1.4 miles away, according to the BT Wifi app. In hindsight I should have arranged the new service with an overlap of a couple of weeks, but was trying to avoid paying for 2 services at once.

  • Johnshockley John Shockley (@Johnshockley) reported

    Not the most auspicious start to my time with @bt_uk. Broadband service due to be commissioned today, and that's not going to happen because I have seen the cut ends of my cable in the ground outside, but until computer says so, they won't make any arrangements to fix it.

  • Johnshockley John Shockley (@Johnshockley) reported

    @bt_uk I understand that. But doesn't exactly help me to work tomorrow.