BT (British Telecom) outages and service status in Holyhead, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Holyhead, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Holyhead, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holyhead, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Holyhead, Wales
Latest outage, problems and issue reports in Holyhead and nearby locations:
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Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales@WeAreOpenreach just been told by @bt_uk that my 90yr old Dad can wait approx 10 days for you to repair his service! He has no mobile, totally reliant on his landline, and is very frail. Should he need an ambulance he can go whistle apparently….thanks for that.
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Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales@bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation
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Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales@bt_uk My Dad is 90yrs old and frail. Totally reliant on his landline. It’s now been down for days and days. Promises to get it fixed by noon today. The line is still dead, as my father will be if he cannot get help when needed. He’s 90 so don’t suggest a mobile. 🤬🤬
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Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales@BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alice (@alpinefaery) reported@bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!
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Si (@SimonHealey73) reported@bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.
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W H A T A W A L L Y ©️ (@whatawallyart) reported@bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?
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paul_archer (@paul_archer) reported@bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.
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JARVIS (@grantjarvis666) reported@bt_uk I have had possibly the worst internet from you over the past 4 years! I pay for 950mb and barely get 130mbps on a good day. Fobbed off every time I speak to customer service. Never again
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Ian Branch (@branchy_boy) reported@BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too
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💫Adam👀 (@The_Change_666) reported@bt_uk Internet seems to be back on now, this is the 4th outage in 2 weeks! Something is going on!
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Barbara Starkey (@brassbubs) reported@bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace
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Shoshanah Cohen (@sc2987) reported@bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).
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Aaron Law (@AaronLaw92) reported@bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated