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BT (British Telecom)

BT (British Telecom) Outage Report in Holyhead, Anglesey, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Holyhead, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Holyhead, Wales

Latest outage, problems and issue reports in Holyhead and nearby locations:

  • Seirian
    Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @WeAreOpenreach just been told by @bt_uk that my 90yr old Dad can wait approx 10 days for you to repair his service! He has no mobile, totally reliant on his landline, and is very frail. Should he need an ambulance he can go whistle apparently….thanks for that.

  • DafyddW
    Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • DafyddW
    Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

  • Seirian
    Seirian (aka Sez) (@Seirian) reported from Holyhead, Wales

    @bt_uk My Dad is 90yrs old and frail. Totally reliant on his landline. It’s now been down for days and days. Promises to get it fixed by noon today. The line is still dead, as my father will be if he cannot get help when needed. He’s 90 so don’t suggest a mobile. 🤬🤬

  • DafyddW
    Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • archied009
    David Meikle 😺 (@archied009) reported

    @DreyfusJames @bt_uk Customer service is not high on the list of priorities for most organisations. If they're not providing a service, are you not entitled to stop monthly payments ?

  • IAmCodeNinja
    Code Ninja (@IAmCodeNinja) reported

    @DreyfusJames @bt_uk I'm with BT now, and have good service but by God you better know your arse from your elbow when things go wrong, because they'll have your wallet if not.

  • JimG747
    Mr Gingerlegs (@JimG747) reported

    @adam__friend @DreyfusJames @bt_uk It`s not the owner it`s the router they supply that counts, BT has supplied terrible routers for years.

  • david55034076
    david (@david55034076) reported

    @DreyfusJames @bt_uk expensive,,and ****,, i got stung,,reported intermitent fault,,bt couldnt find it,,they still charge you,,157 pounds,,fault remained,,i left for sky

  • carolinesgreen
    Caroline Green (@carolinesgreen) reported

    @virginmedia We have patchy internet and it doesn't work on at least three devices in my house. They all worked fine with the last router so it is NOT our devices at fault. I am paying for an extremely sub standard service and am very very cross. Thinking of going to @bt_uk ASAP

  • Geog_Miss_P
    Miss P the 🌍HoD🙋‍♀️🏳️‍🌈 (@Geog_Miss_P) reported

    @bt_uk can you help? My 91yo grandma has been without a landline since 21/12, your engineer said its a major fault and cannot be fixed, "for weeks" but she's the only house experiencing it. She lives alone and doesn't use the Internet/mobiles so is vulnerable.

  • LotSW1973
    F. C. Dewhirst and Co. (@LotSW1973) reported

    @DreyfusJames @bt_uk My family had a nightmare in 2021 with a new router, which was sold to us by a subsidiary company to BT. We had nothing but trouble with it, and finally got it replaced by BT directly just a few weeks ago. We also ended up paying way more than we should have, but got compensated

  • toucanjester
    MrC 🛸 (@toucanjester) reported

    @DreyfusJames @bt_uk I sympathise James. I used to be an engineer with BT but left because quite frankly they were a useless company to work for.They care more about share holders, line manager bonuses & stats.Customer service, health & safety & employee welfare we’re seldom a priority

  • DaveB_mcfc
    DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • toucanjester
    MrC 🛸 (@toucanjester) reported

    @DreyfusJames @JustBusyWriting @bt_uk Today its usually fibre to the large green boxes (DSLAM) & then 🤞🏽 copper beyond. Unfortunately there is aluminium & even paper insulated wires still in the ground. Underground boxes flood easily especially after a storm, wires get rubbed down in the trees if it’s pole fed