BT (British Telecom)

BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fernhill Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Fernhill Heath, Worcestershire, England 02/08/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fernhill Heath, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bromsgrove, Birmingham, Worcester, Kidderminster, Redditch, Stourport-on-Severn and Great Malvern.

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City Problem Type Report Time
United KingdomBromsgrove Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Fernhill Heath, England

Latest outage, problems and issue reports in Fernhill Heath and nearby locations:

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • johnhpainter John Painter (@johnhpainter) reported from Worcestershire, England

    @WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • ColinEgginton Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • FrenchWarrior72 Andy Morgan - Volunteering #Lausanne2020 🇨🇭 (@FrenchWarrior72) reported from Worcestershire, England

    @bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • ukrols Roly Tree (@ukrols) reported from Evesham, England

    @bt_uk Hi, until recently now shortly after the SSID was changed to BTWifi the option to login with a Fon account was removed as per my screenshot above.

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • welcometojamesm James (@welcometojamesm) reported

    @UTDBailey_ @btsportfootball @btsport Nope. They never got back to me and seems to be a common problem with ps5 users. Is this the same for you?

  • VictoriaGoldma2 Victoria Goldman 💻 (@VictoriaGoldma2) reported

    @Anne_Coates1 @bt_uk Ours is really dodgy at the moment. Some devices keep disconnecting or show the connection as being too slow or too weak.

  • DindaMok ⵙⵉⵀⴰⵎ (@DindaMok) reported

    @bt_uk When I took out the contract with BT this was the offer at the time. That I would be sent an email after cooling off period and then I had 90 days from the email to redeem. The email was never sent and when I questioned it today apparently it never existed? So Am I making it up?

  • ShropshireStig A Face For Radio (@ShropshireStig) reported

    @PaulCowland_ @BTBusiness @btbusinesscare Broadband here is fantastically slow, but apparently we have qualified for FTTP scheme & might have it installed before the end of the year. I had considered satellite internet but it's too pricey for me.

  • RobFranklin123 Robert Franklin (@RobFranklin123) reported

    @bt_uk your services are currently down?

  • bertiebaz Bill Farrett 🇺🇦💙 (@bertiebaz) reported

    @SueSuezep @bt_uk Absloute nightmare trying to cancel my e mail addresses with them. Took nearly 2 years and was only resolved after I stopped the DD and they threatened me with court action. I wouldn't have their services if they paid me.

  • Anne_Coates1 Anne Coates 🇪🇺 💙 🇺🇦 (@Anne_Coates1) reported

    @bt_uk I am losing my Wi-Fi connection several times a day and sometimes losing work done online! Where do I go to get this issue resolved?

  • JulFletch Julie Fletcher (@JulFletch) reported

    @bt_uk Thanks for the reply Janet, but it seems management must clock off early on a Friday, or they are trying my home number, which being digital voice has also been offline for 2 weeks! 🙈 I’ve called and sorted another appointment but waiting for a manager to call re my complaint

  • AshesRugbyGuy Greg Boon (@AshesRugbyGuy) reported

    @debsknig @btsport Never a yellow, seat belt tackle and penalty yes but yellow is madness

  • emilylovesmcfly emily hayward (@emilylovesmcfly) reported

    @bt_uk hi where do you find when you want to cancel sport monthly pass as I can’t find it on the website