BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Redditch, Worcester, Birmingham, Kidderminster, Stourport-on-Severn and Great Malvern.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch |
Phone | |
| Worcester |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Worcester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
-
J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
-
Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
-
Andy Morgan - Volunteering #Lausanne2020 🇨🇭
(@FrenchWarrior72) reported
from
Worcestershire, England
@bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!
-
Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
-
Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
-
Brewers Arms
(@the_brewersarms) reported
from
Worcestershire, England
@worcesternews since the interview i did with yourselves yesterday morning before the government explained their plans for small buissnesses we have had positive support from both @SkySportsPub and @btsport who have suspended our monthly fees and also our 1/2
-
Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
-
Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
-
Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
-
Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
-
David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
-
Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
-
Scott Logan
(@slogan1980) reported
from
Birmingham, England
@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
-
Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
-
Adam Matthews
(@AdsMatthews) reported
from
Kidderminster, England
I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
-
Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
-
lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
-
Colin Egginton
(@ColinEgginton) reported
from
Kidderminster, England
@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
-
Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
-
Roly Tree
(@ukrols) reported
from
Evesham, England
@bt_uk Hi, until recently now shortly after the SSID was changed to BTWifi the option to login with a Fon account was removed as per my screenshot above.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Gav Peterson
(@gavpeterson316) reported
@bt_uk on live chat with you from 9:36 last night, passed around and then you just stopped responding at 10:05. More poor service
-
Char
(@xxCharlotte5xx) reported
@bt_uk having trouble finding a landline only package for my elderly mother? Do you still do Home Phone Saver Plan?
-
Laura P
(@LauraP32064945) reported
@bt_uk I've had 3 no shows trying to upgrade my Internet to be told BT have cancelled my order. You've closed my complaint with no resolution. I was told my order will be expedited but no contact to advise new date..4th times a charm!!!!
-
Paren Shah
(@ParenShah) reported
@bt_uk Moved house. Loads of messages from BT and @WeAreOpenreach to get me connected to Full Fibre on the 8th - still no broadband and no idea when it will be resolved. I’ve taken time off, my wife and I cannot both work from home. Terrible experience.
-
Helen Gavaghan. Illustration. Photons, by me.
(@HelenGavaghan) reported
@bt_uk Have done so. Thank you at customer service level. This does not remove my complaint re commercial shambles at Board level.
-
Graham Smales
(@gsmales) reported
@bt_uk Thanks for charging me £30 for old equipment which has been returned, as you requested. Rude staff, and now this. Looking forward to my contract ending so I can take my business elsewhere. #CustomerService #customerexperience
-
Clare Handley
(@ClareHandley71) reported
@btbusinesscare In the meantime still waiting for a call from customer complaints which told could be anytime over the next few days! What can we do - nightmare for small business. 3/3
-
Tim Pendry
(@TimPendry) reported
@bt_uk It's up and down and that's the problem ... three or four failures in three weeks though mostly fine. We need consistency of service. Check out services in central Tunbridge Wells.
-
Ikenna
(@iyke_EV) reported
@bt_uk hi there. I need some help, I upgraded by speed two weeks ago but now it’s massively dropped and it’s affecting me working today. I’m seeing speeds of 14Mbps rather than 59.
-
iamsugarfairy
(@alannaclark10) reported
@bt_uk im having issues i bought hotspot access due to my wifi hub breaking but it says the signal is weak and i cant use it and im trying to get it refunded and having no replys can someone please help