BT (British Telecom)

BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fernhill Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Fernhill Heath, Worcestershire, England 02/17/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fernhill Heath, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Bromsgrove, Worcester, Kidderminster and Redditch.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Fernhill Heath, England

Latest outage, problems and issue reports in Fernhill Heath and nearby locations:

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk Who is Director of Customer Services for BT UK?

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • PaulDJSwann Paul Swann (@PaulDJSwann) reported from Worcestershire, England

    @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk I have a serious complaint and can get no response from you.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • 1Sarabuck Sara Buck (@1Sarabuck) reported from Worcestershire, England

    @btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • taxdisputes David Francis (@taxdisputes) reported from Worcestershire, England

    @bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @OpenreachHelp I need a new line, the old one went from pole to house, i need bracket on brick wall not fascia board & wire down side wall through to position of old master socket in a big cupboard. Who can I ask about this & confirm with before ordering internet from @bt_uk ?

  • Shieldmaid8 KS #WATON #SayNo🤚 🏴‍☠️🐟🦩 (@Shieldmaid8) reported

    @ledredman @johnthejack Same in our house. 99.99%. Why are we paying @bt_uk for this? They make zero effort to eliminate this problem.

  • Stephentoner88 Stephen Toner (@Stephentoner88) reported

    @bt_uk do you have an Internet outage at this moment in time?

  • willbeattie05 Willbeattie05 (@willbeattie05) reported

    @bt_uk My WiFi is currently very slow. It's been like this for a few weeks now. With 3 people in the house, we experience constant disruption to online meetings/lesson. With not being able to connect, my children miss out on learning. I'm getting a third of the speeds you promise

  • TomGriffiths21 Thomas Griffiths (@TomGriffiths21) reported

    @bt_uk so I’ve been told if I’ve moved out of rented accommodation to a house where I’m not responsible for bills. I still have to pay my @btsport contract for a service I’m not getting. Absolutely scandalous, especially in the current climate.

  • Tezvez34 Terence (@Tezvez34) reported

    @bt_uk would you be able to help with this?

  • KristyLouise87 Kristy Louise (@KristyLouise87) reported

    @bt_uk It fails on a daily basis, usually around 4&10pm and is so slow. Trying to call but hold times are too long, will try in the week :/

  • lagotto1 Richard Walker (@lagotto1) reported

    @bt_uk I don't want £100, I want great wifi - and a supplier who values existing customers the same as new ones ££££. Better to leave. Loyalty never rewarded by BT

  • vodkaman67 andy anderson (@vodkaman67) reported

    @bt_uk broadband connection seems to be down milton keynes

  • HomeDeliveryDr1 Home Delivery Driver (@HomeDeliveryDr1) reported

    I wonder why on Earth BT sport subscribers don’t cancel their whole BT package actually, the entire package, not just @btsport I wouldn’t put up with Karen Cairney on co-comms. Terrible! Plus Jake Humphries is a complete joke of a presenter! #FACUP #CHELUT