BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Worcester, Kidderminster, Bromsgrove, Redditch, Stourport-on-Severn and Great Malvern.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Worcester |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
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John Painter
(@johnhpainter) reported
from
Worcestershire, England
@WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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Roly Tree
(@ukrols) reported
from
Evesham, England
@bt_uk Hi, until recently now shortly after the SSID was changed to BTWifi the option to login with a Fon account was removed as per my screenshot above.
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Andy Morgan - Volunteering #Lausanne2020 🇨🇭
(@FrenchWarrior72) reported
from
Worcestershire, England
@bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Inglis
(@julie_inglis) reported
@bt_uk worst customer service I’ve ever experienced. Almost two weeks since I did a home move and still no broadband. Being told that someone will call me back in a weeks time with an update. Pathetic.
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Jeff
(@ToastHub) reported
@bt_uk They already tried to look at it multiple times. They found NO fault even though there clearly is one. Awful customer service. Awful provider. Will not be using bt again when the contact expires
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Ed Spencer
(@efjspencer) reported
@bt_uk Logging into mybt and then going to Your products defaults to the old closed account. The drop down list in the top right does not show any other accounts to switch to
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Paul Williams 🏴🇬🇧
(@Paul153) reported
@bt_uk What good will “reporting” it do? This has been going on for years, I’m savvy enough to put the phone down on them , sadly some aren’t , where do they get these bogus phone numbers from?
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Jeff
(@ToastHub) reported
@bt_uk Have already called BT support multiple times today and yesterday. None of them can find the fault in my line even though I don’t even get 1MBps download speed. Appalling service. Will no longer be a customer once contract finishes
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Gigaclear
(@gigaclear) reported
@nigelebaker @btbusinesscare Hi Nigel, Please accept our apologies for the inconvenience caused by this outage. If you are still experiencing these issues, could you please send us a DM with your customer number so we can run some diagnostics? Kind regards, Digital Advisors
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Pep Guardiola is a very bald man - Glazers Out
(@ScottMcShagger) reported
So @youtube is completely borked on my internet connection... Any help @bt_uk
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Donna Chinery
(@ChineryDonna) reported
@bt_uk called BT cust serv depart re: an incorrect final bill 4-5 times. Each time 2 hold for ages & to argue till I'm told I don't owe anything & it will be removed from my account. Today received the bill again!! been on chat 4 1hour with someone who now tells me they cant help
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lenka
(@lenka49156379) reported
@bt_uk guys I wanted Friday 5 hrs for move connection- u no show. I called Saturday for one Hr- wanting to cancel contract.. was asked to give u last chance. Now waiting for a call back.. last year and this year you failed me. What next? Love to be connected for good
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Jack 📺
(@J4cko96) reported
@bt_uk Hi, I just sent a DM. I'm not a customer, but I'm desperate to be!