BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Stourport-on-Severn, Great Malvern, Worcester, Kidderminster and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Andy Morgan - Volunteering #Lausanne2020 🇨🇭
(@FrenchWarrior72) reported
from
Worcestershire, England
@bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!
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Roly Tree
(@ukrols) reported
from
Evesham, England
@bt_uk Hi, until recently now shortly after the SSID was changed to BTWifi the option to login with a Fon account was removed as per my screenshot above.
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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John Painter
(@johnhpainter) reported
from
Worcestershire, England
@WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dame Gillian Ditch 💙👩🏻🎓😷
(@gillditch55) reported
@bt_uk Frustration is an understatement! Am furious at poor comms from the top ! I know you are trying to help but the online links do not help, they are pages of technical talk that are indecipherable. Am worried will not be able to set this up & won’t even have landline to ring you😢
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Rachael
(@shindigbass) reported
@bt_uk I need my line tested and I need an update on my broadband, there isn’t enough hours in the day to wait for an answer! Still on hold but now will have to hang up again and try tomorrow- crazy!!
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Clive Wratten
(@Clivewratten) reported
@bt_uk We have a fault. Your help desk were helpful but couldnt help with the engineer visit as none available this year and ask us to call back everyday to check if any become available which can take up to an hour to get an answer.
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Frederick Barwell
(@fred_barwell) reported
@bt_uk Hi clare this is a nightmare I keep on contacting BT and keep on contacting sky but neither you seem able to help me so how where can I get any one on the planet to help me solve the problem
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Dez Bridgman
(@dezb86) reported
@EssamShane @thespursweb @btsport I said this on Twitter when we was linked with him but people moaning and slating him don’t know how good he actually is, or just don’t know football. Was good at Barca before they went **** and conte will get the best out of him now. Won’t be surprised if we make it permanent
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Kyn
(@KynaraXIV) reported
.@bt_uk 6 days to send an engineer to fix our broadband, what a joke. Would be faster to change broadband provider at those response speeds lol
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Peter Boros
(@1Pebo) reported
@bt_uk Yes I finally got through after holding for 30 minutes. Its ridiculous to force customers to do this when it would be perfectly simple to do it online like all other things one CAN do online. This is simply a £££ mechanism to make it very difficult to reduce or terminate services
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Angry Until Indy
(@_AngryIndy) reported
Take it the commentators are doing it from their spare rooms? Worst sound quality I’ve heard in a long time. #RBLCEL #btsport
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Screaming into the Void - 🖤🤍💜
(@ValsVoidYelling) reported
Well that was nice of someone from @bt_uk. Just phoned my Mum's mobile that is on my account and was asking if we wanted a deal on broadband. We have BT broadband on another account in my Mum's name.. but this guy when she explained that basically called my Mum a Liar. Rude AF.
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musicfan317
(@musicfan317) reported
@bt_uk I’m really frustrated with your company. My 75 year old mother took out a mobile phone contract and you’ve taken away her landline without her permission. Nothing was mentioned about her losing. So now her house alarm doesn’t work properly. And she has a high bill to fix