BT (British Telecom)

BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fernhill Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Fernhill Heath, Worcestershire, England 01/15/2026 09:35

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fernhill Heath, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Worcester, Bromsgrove, Redditch, Kidderminster, Stourport-on-Severn and Great Malvern.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomWorcester Phone
United KingdomBromsgrove Phone
United KingdomRedditch Phone
United KingdomWorcester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Fernhill Heath, England

Latest outage, problems and issue reports in Fernhill Heath and nearby locations:

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk Who is Director of Customer Services for BT UK?

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk I have a serious complaint and can get no response from you.

  • 1Sarabuck Sara Buck (@1Sarabuck) reported from Worcestershire, England

    @btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.

  • PaulDJSwann Paul Swann (@PaulDJSwann) reported from Worcestershire, England

    @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • taxdisputes David Francis (@taxdisputes) reported from Worcestershire, England

    @bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Frasercoll Fraser collingham (@Frasercoll) reported

    @bt_uk I'm an existing customer. if I try to get your 100mb service online as new customer it's £29, won't let me do it but wants to charge me over £50 for 8mb. Through my account you will do 8mb for £34.99. obviously no point in being a loyal customer #btbroadbandripoff

  • wareing1974 CHAMPIONS 19/20 🏆#19 (@wareing1974) reported

    Thanks @bt_uk the broadband is down in our area at the worst possible time, can’t go anywhere and the kids are on my case because they can’t access their social lives. Get it fixed pronto please!

  • NikkiSpoon Nikki Sade Moore (@NikkiSpoon) reported

    @bt_uk BT this is such poor service. Still not contact, despite two calls a day for over a week and reassurances on DM. Now, more than ever, small business need support and you have Ignored calls for help for over a week!!!

  • markcduffell Mark Duffell (@markcduffell) reported

    @manchesterbazza @bt_uk Tell me about it. It’s been one disaster after another. They simply don’t care tbh. But where we are, they’re the only firm we can get fibre from. Monopolies never go well

  • EditorSpice Melanie Thompson (@EditorSpice) reported

    @ljedit @ryusufedit @bt_uk I’ve seen tech journos on Facebook with similar BT problems. They say the company is struggling to keep up with complaints and problems - more of them, plus staff off sick or isolating. Bad news all round. Hope they fix it soon.

  • FootyReady Top of the Klopps 19🖐👍 (@FootyReady) reported

    @wareing1974 @bt_uk 🙈🙈🙈 It was bad last week when the kids had live lessons to attend all day. They missed them all! 😩 Teachers were good tho 👍 Hopefully it won’t be off too long 🙏

  • edinburgh_bear Andrew Hamilton (@edinburgh_bear) reported

    @bt_uk I have tried an Ethernet cable from the hub direct to the wifi but still a 5 second delay on work calls so need to use hotspot. Also we need to use wifi on phones and can’t connect those direct. Wifi using apps on phones is so slow that we end up just using 4G.

  • RaffertyRy RaffertyRy 💙 (@RaffertyRy) reported

    **URGENT** @bt_uk My phone line is down AGAIN. Priority repair customer. No mobile signal in the house. Wifi is via LAN line of sight mast

  • Jamshaidhameed2 Jamshaid Hameed (@Jamshaidhameed2) reported

    @bt_uk yes but they weren't the most helpful in resolving the issue

  • soulvitmatt Mattyboy (@soulvitmatt) reported

    What a poor ‘pundit’ @RobbieSavage8 is... Punditry is about opinions & insight... Not belittling other pundits, talking over people & always thinking your right! What an annoying watch! Poorest on the panel on @btsport Complete Arrogance.