BT (British Telecom) Outage in Fernhill Heath, Worcestershire, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) problems in the last 24 hours in Fernhill Heath, England

BT (British Telecom) Outage Chart in Fernhill Heath, Worcestershire, England

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Most Reported Problems:

Internet
(59.86%)
Phone
(16.98%)
E-mail
(10.22%)
Wi-fi
(6.19%)
Total Blackout
(4.32%)
TV
(2.45%)

BT (British Telecom) Outage Map Near Fernhill Heath, Worcestershire, England

The most recent outage reports and issues originated from Birmingham, Bewdley, Bromsgrove, Worcester, Redditch, Offenham and Kidderminster.

Birmingham Phone
Birmingham Internet
Birmingham Internet
Birmingham Internet
Birmingham Phone
Birmingham Internet

BT (British Telecom) in Fernhill Heath, England Comments

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BT (British Telecom) Issues Reports Near Fernhill Heath, England

Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • youngjane77 Jane Young (@youngjane77) reported from Bromsgrove, England

    @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

  • RPATS2 Richard Paterson (@RPATS2) reported from Birmingham, England

    @bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

  • davie_boy_lee David (@davie_boy_lee) reported from Offenham, England

    @btsport adverts make me want to go out and commit ma.... calm down David. The game is on now.

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @MatPDouglas @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles This £4 a month deal I may actually get on it for the app Damn this just worked on me

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I know when I was younger I paid for the full Sky sports package to get just WWE programming as I didn't want to miss any of it You're god damn right though

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @TheMattAttackUK @knankles @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @dejkirkby Well damn I just realised this may actually be the best move for those who just want WWE

  • malvernjon malvernjon (@malvernjon) reported from Great Malvern, England

    @btsport thanks guys. The sole reason I stick with BT TV is your European football coverage. When you can’t broadcast a signal for the EUCL quarters, it diminishes your appeal

  • brewerman71 martin brewer (@brewerman71) reported from Kidderminster, England

    @btsport what ******** is jermain jenas on... wolves didn't turn up what planet is he on every other commentator saying what a game it was... sack that idiot

  • rubyh01 Fewtrell77 (@rubyh01) reported from Birmingham, England

    @denkmit @tommyhill33 @btsport @btsportmotogp Only problem is you don’t get @suziperry with the MotoGP video pass 🤣 #FirstWorldProblems

  • smoon_lee Simon Lee (@smoon_lee) reported from Birmingham, England

    Hey @btbusinesscare how come ak only getting 20/5 down instead of my 70/20

  • Adenuk mADEinbrum (@Adenuk) reported from Birmingham, England

    Sorry @btsport but every time you ask an official his opinion on a controversial issue in game it just confirms my very low view of them. For such a simple game they make it so complicated #SCHMCI

  • greener1981 Ben Green (@greener1981) reported from Worcestershire, England

    Your customer service is an absolute shambles @btsport

  • greener1981 Ben Green (@greener1981) reported from Worcestershire, England

    Very poor performance from your customer services/billing team this morning @btsport @bt_uk

  • heididancetime Heidi Lockwood (@heididancetime) reported from Kidderminster, England

    @BTBusiness @btbusinesscare Well all I can say is what an absolute shambles! The worst in customer service. Pushed from one to another and still not resolved. USELESS. #bt #btbusiness #btlocalbusiness #btmobile

  • richardjohn1987 Rich (@richardjohn1987) reported from Birmingham, England

    @BTCare Yes they are. The router is a hub 5 and it’s blue but there’s no internet connection on phone or laptop. Don’t know if it’s a general problem or our router. Tried resetting, etc no joy

  • DJVillan DJ Villan ♿🎙 (@DJVillan) reported from Birmingham, England

    @petbro1 @btsport Well, considering I am disabled and have had dealings with those people, I have little sympathy. And no, I've never made a mistake. I'm perfect! :P

  • CFOESFRS Dawn Whittaker (@CFOESFRS) reported from Birmingham, England

    @BTCare I appreciate that is what should be happening Claire...but sorry it is not actually what is happening...10 days..closing the fault cases without checking fault fixed, blaming Open Reach, failing to call when promised...I have just read the BT customer service code of practice 🤯

  • CFOESFRS Dawn Whittaker (@CFOESFRS) reported from Birmingham, England

    @BTCare You closed... our original complaint VOL013-337703979566 without even checking it was fixed ...so angry...now had to open a second case and yet still no phone, broadband or Wi-fi TV for 10 day’s now

  • corbettcollins Ash Corbett-Collins (@corbettcollins) reported from Birmingham, England

    @Anth_SmithWells @BTCare Wouldn't use BT again if they offered to pay me. Worst customer service I've experienced in my life.

  • cekinn Chärlie Kinnerslëy (@cekinn) reported from Evesham, England

    @BTCare Nope it’s blue, even after I have reset and done all the tests that I’ve been asked to do it’s still the same. And then I rang up to complain again and got roped into renewing and now I’m tied in so can’t cancel without paying!! I’m not paying any extra...So annoying!!

  • Davidbrad6ury David bradbury (@Davidbrad6ury) reported from Birmingham, England

    @BTCare Really poor service on Home Broadband - why c ant you resolve

  • lee_cutler1986 Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

  • lee_cutler1986 Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

  • craigieboy77 craig grove (@craigieboy77) reported from Birmingham, England

    @mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

  • sindielouise Sindie. (@sindielouise) reported from Birmingham, England

    @BTCare SHIT SHIT SERVICES

  • HyndaBohdan Bohdan Hynda (@HyndaBohdan) reported from Birmingham, England

    @BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

  • HyndaBohdan Bohdan Hynda (@HyndaBohdan) reported from Redditch, England

    @BTCare Your bt engineer because of the quality of his expertise he was able to instruct me on how he was going to solve problem. I have now got 64mp. My point is getting to the point solving .I don't think there is enough investment in the infrastructure.

  • BigBreakers Pete Breakwell (@BigBreakers) reported from Worcestershire, England

    If there is a large scale company less able than @bt_uk to provide the service they purport, with customer service equally so poor as @BTCare I will be very surprised.

  • Leemparker Lee Parker (@Leemparker) reported from Fernhill Heath, England

    @BTCare Yeah I know its just poor when you see open reach guys (lots) hanging around open reach vans less than a mile away - might go round with a brew and hobnobs. All this technology and it takes so long

  • Leemparker Lee Parker (@Leemparker) reported from Fernhill Heath, England

    @BTCare Yes originally told on day or order thatnktnwould@be today then within 10 minutes changed to 5th that’s 2 without access in a house preciously serviced by BT. Open reach guys based just down the road they only have to flick a switch

  • joshclifton Joshua Clifton (@joshclifton) reported from Worcestershire, England

    @BTCare are you having problems with internet in the worcester area?

  • brewerman71 martin brewer (@brewerman71) reported from Kidderminster, England

    @btsport Fuck you mcmanamanamnan say something negative now ya twat #wwfc #WolvesAyWe

  • brewerman71 martin brewer (@brewerman71) reported from Kidderminster, England

    @btsport Fuck you mcmanamanamnan say something negative now ya twat

  • KelvinEHughes Kelvin Eric Hughes (@KelvinEHughes) reported from Kidderminster, England

    @BTCare no call as promised from my complaint handler. It's an absolute joke. Do I now take my business elsewhere? The line is up and running. I'm sure there are plenty of other providers who would be only too happy to take some money off me.

  • KelvinEHughes Kelvin Eric Hughes (@KelvinEHughes) reported from Kidderminster, England

    @BTCare This is the charge that you stated I had been informed about many times but in reality was only first mentioned to me by my complaint case handler last Thursday. I am neither senile or a liar.

  • brummie1984 Zoe Hanson ??????? (@brummie1984) reported from Birmingham, England

    @BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

  • thevitalspark01 Gill Finlayson (@thevitalspark01) reported from Bromsgrove, England

    @AtentionSpanLtd @bt_uk @BTCare @BTGroup Gawd that's awful. Since this melt down heard so many complaints! Any recommendations for a decent service?

  • KelvinEHughes Kelvin Eric Hughes (@KelvinEHughes) reported from Kidderminster, England

    @BTCare order VOL013-297438069130. So after 3 surveys, 3 days holiday, 1 abandoned visit and £150 in mobile data charges I have an engineer coming today before 1pm to install my line for an order placed 1st May. He's just called to say he's runnibg late. Diabolical service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • 123TheNooby Lmao why (@123TheNooby) reported

    @james_steerss @Robert311842 @btsportufc @Leon_edwardsmma @arielhelwani @GamebredFighter @USMAN84kg @btsport Sorry if you really think RDA & Cerrone are Top welterweights your really deluded and need help

  • Sybalan Sybil Baldwin (@Sybalan) reported from Dunoon, Scotland

    @4peatssake2 @bt_uk Left BT years ago. This is the first problem I have had since

  • Woodbank1 Gareth Brock (@Woodbank1) reported

    @bt_uk Gareth Brock, Woodbank Cottage, GL6 8PP, Acc no. ss79917177. Those responding to the complaint log referenced are appalling. It looks like this is outsourced. Always a problem!

  • Senser3 Senser (@Senser3) reported

    @bt_uk Maybe just focus on getting the service we already pay for before another lying promo

  • JulianFurne Julian Furne (@JulianFurne) reported

    @bt_uk No you want to charge for us to call you to make a complaint

  • vrcomp shaun fox (@vrcomp) reported

    @bt_uk I warn anyone thinking of joining BT to think again. Sh!t broadband and sh!t customer service. I cannot wait till my contract is up to finally finish with this company.

  • JulianFurne Julian Furne (@JulianFurne) reported

    @bt_uk I would like to make a complaint about customer service I received when wanting to log a fault on my elderly mothers phone and not having to pay for the privilege of doing so #script #compassion #poorservice

  • mevans_11 Matt Evans (@mevans_11) reported

    @jamiestids @domdipaola @CalvinBook @btsport That can never be taken away stids - don’t worry about that 😉

  • maxoneill_95 Max O'Neill (@maxoneill_95) reported

    @bt_uk customer service is terrible 😡 you lose HD channel and WiFi is weaker after an “Upgrade” and they’re not interested and give you incorrect numbers to ring other departments.

  • 6094andy Andy Dunning (@6094andy) reported

    @bt_uk very strange how I have very limited signal and data, but my wife is in the same room on EE and has 4g !