BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Bromsgrove, Worcester, Kidderminster and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
YOUR SERVICE IS **** #btsport
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Sara Buck
(@1Sarabuck) reported
from
Worcestershire, England
@btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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David Francis
(@taxdisputes) reported
from
Worcestershire, England
@bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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John Painter
(@johnhpainter) reported
from
Worcestershire, England
@WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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daniell
(@dxjohnston) reported
@bt_uk your services are down in my area apparently I was wondering if there’s any updates on the issue. (BT203EQ Bangor Co Down NI)
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Steve Flatman
(@SteveFlatman2) reported
@bt_uk For information I just checked my monthly bill and found that BT had overcharged me by about 20% due to some incorrect simple calculations. Not sure how many other customers suffer?? Perhaps you could offer Care to these and also help your billing department with simple maths?
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Murun Buchstansangur Management
(@lowerformofwit) reported
@bt_uk The form didn't work and offered me no option to save my carefully worded message. Your site is a nightmare I'm afraid - seems designed to discourage customer contact. Status for postcode says no issue (I'm told EE is provider). I'd just like a simple way to log the issue
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Customers r Special
(@CustomerSpecial) reported
"..... is scheduled for the 20th May; I'm sorry there's nothing we can assist with in relation to BT Cloud the correct team is dealing and will be in touch." This is a joke yes? I have been waiting since mid April for tech support? @bt_uk @BTCare @bt_global
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John Clements
(@JohnCle63935180) reported
@bt_uk Thanks. Is this a different number to customer services?
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Tijo Joy
(@TijoJoy) reported
@bt_uk Need urgent help!! I have ordered a new connection & due to issues with the infra its getting delayed for weeks. Can i talk to someone to arrange something as a temp solution. I'm working frm home & without a connection is been tough. Please advise
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The Hill Joinery
(@hilljoinery) reported
@bt_uk "We're working hard to provide the best service in the industry, keeping the nation connected" Is that why you are charging my company a £991 termination fee for a service you have failed to supply in 4 months? Happy to take money for no service
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Nicola Ashbrook
(@NicolaAWrites) reported
The internet issues are ongoing @bt_uk We have received a replacement 4G hub but after yesterday’s shenanigans, we didn’t receive the call promised today and our plug-in date has been pushed back another week. Apparently it is not possible to speak to a manager 🤬
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Customers r Special
(@CustomerSpecial) reported
THE BIG BAD LIE. KNOWING THEY ARE TALKING S*** AS THEY HAVE BEEN MAKING PROMISE AFTER PROMISE, LIE AFTER LIE: "They have the call-back set for that date, things may change and an update may be available sooner. If so, the team will be in touch." @BTCare @bt_global @bt_uk
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Murun Buchstansangur Management
(@lowerformofwit) reported
@bt_uk Can't call because *mobile* network down - please read my first tweet