BT (British Telecom) outages and service status in Fernhill Heath, England

Problems in the last 24 hours in Fernhill Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fernhill Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Worcester, Kidderminster, and Pershore.

City	Problem Type	Report Time
Worcester	Internet	2 days ago
Kidderminster	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Fernhill Heath, England

Latest outage, problems and issue reports in Fernhill Heath and nearby locations:

• 
  malvernjon (@malvernjon) reported 2 minutes ago from Great Malvern, England

  @btsport thanks guys. The sole reason I stick with BT TV is your European football coverage. When you can’t broadcast a signal for the EUCL quarters, it diminishes your appeal

• 
  Colin Egginton (@ColinEgginton) reported 9 minutes ago from Kidderminster, England

  @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

• 
  David Francis (@taxdisputes) reported 10 minutes ago from Worcestershire, England

  @bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!

• 
  KSG (@HalloweenBaeb) reported 13 minutes ago from Redditch, England

  @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

• 
  John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported 19 minutes ago from Malvern Wells, England

  @bt_uk Who is Director of Customer Services for BT UK?

• 
  martin brewer (@brewerman71) reported 23 minutes ago from Kidderminster, England

  @btsport what ******** is jermain jenas on... wolves didn't turn up what planet is he on every other commentator saying what a game it was... sack that idiot

• 
  Jane Young (@youngjane77) reported 28 minutes ago from Bromsgrove, England

  @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

• 
  David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported 32 minutes ago from Kidderminster, England

  @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

• 
  Andy Morgan - Volunteering #Lausanne2020 🇨🇭 (@FrenchWarrior72) reported 36 minutes ago from Worcestershire, England

  @bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!

• 
  Paul Swann (@PaulDJSwann) reported 39 minutes ago from Worcestershire, England

  @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

• 
  Sara Buck (@1Sarabuck) reported 40 minutes ago from Worcestershire, England

  @btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 43 minutes ago from Bewdley, England

  @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 44 minutes ago from Bewdley, England

  @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

• 
  Roly Tree (@ukrols) reported 45 minutes ago from Evesham, England

  @bt_uk Hi, until recently now shortly after the SSID was changed to BTWifi the option to login with a Fon account was removed as per my screenshot above.

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 48 minutes ago from Bewdley, England

  Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

• 
  Adam Matthews (@AdsMatthews) reported 51 minutes ago from Kidderminster, England

  I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

• 
  Anja Potze Jewellery (@AnjaPotze1) reported 52 minutes ago from Worcestershire, England

  Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.

• 
  John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported 53 minutes ago from Malvern Wells, England

  @bt_uk I have a serious complaint and can get no response from you.

• 
  Brewers Arms (@the_brewersarms) reported 54 minutes ago from Worcestershire, England

  @worcesternews since the interview i did with yourselves yesterday morning before the government explained their plans for small buissnesses we have had positive support from both @SkySportsPub and @btsport who have suspended our monthly fees and also our 1/2

• 
  Pete Broughton (@Big_PeteDC) reported 58 minutes ago from Powick, England

  Ok so here we go again damn BT change their security settings and once again anyone trying to access their emails via an Apple devices is screwed for weeks to come and spends hours trying to correct a problem not of their doing. It should be @BTCare just don’t care !!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AM (@itsmeitsmeandy) reported 8 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  Andy Mich (@MrAndyMich) reported 8 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  Trainstation Fitness (@tsfitness2) reported 9 minutes ago

  We’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk

• 
  The Evolution Of Life (@TEOL85) reported 11 minutes ago

  @bt_uk . Online Radio Stations based in Wigan and St Helens and Weston-super-Mare and Burnham-on-Sea have also gone out at random times so it's in multiple areas as well are BT even on the problem fixing why the whole countries internet is going out at random times at the moment?

• 
  Donovan Whyte 🇵🇸 (@donutvan) reported 13 minutes ago from Little Hulton, England

  @BTCare why are the sports channels not working? Reset router, reset box, still crap

• 
  Apex Signs (@apex_signs1) reported 15 minutes ago

  @btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!

• 
  Schmemm25 (@EmmaHarveyy25) reported 16 minutes ago

  @bt_uk BT says no issue on the network yet our mobiles cannot access our home broadband. So frustrating. So much for hi-speed fibre. Time to move supplier

• 
  Clive MacDonald (@clivemacd) reported 18 minutes ago

  @bt_uk Hi, I am trying to access my bill but have been receiving the message "Sorry, we can’t get your account details at the moment, We’re trying to fix the problem at the moment. Please come back later" for the past 24 hours. Can you please assist.

• 
  Literate Cynic (@LiterateCynic) reported 19 minutes ago

  Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

• 
  Dr Craig Johnston (@DrCEJohnston) reported 33 minutes ago

  @bt_uk just moved in to a property which you assured us had broadband - it doesn't. An engineer can't come out until the 7th. So, a week with no Internet or TV. Complaint incoming