BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Kidderminster, Birmingham, Worcester, Bromsgrove, Redditch, Stourport-on-Severn and Great Malvern.
| City | Problem Type | Report Time |
|---|---|---|
 Kidderminster |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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Paul Swann
(@PaulDJSwann) reported
from
Worcestershire, England
@btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk I have a serious complaint and can get no response from you.
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk Who is Director of Customer Services for BT UK?
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Sara Buck
(@1Sarabuck) reported
from
Worcestershire, England
@btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.
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David Francis
(@taxdisputes) reported
from
Worcestershire, England
@bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
@btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
YOUR SERVICE IS **** #btsport
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart
(@LuckyAOS189) reported
@bt_uk Quick question, is there a UK based TV tech department? It's not a huge problem, however any previous adviser I've spoken to hasn't really understood and just wants to replace the box and I think it's actually more of a software issue than a hardware issue...
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Clive Goodall
(@clivegoodall) reported
@bt_uk The new BT / Norton security package you have asked customers to change to is not downloadable on to my iPad, using iPadOS 15.2.1, help please!
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Col_Irrelevant
(@Col_Irrelevant) reported
@bt_uk Been a customer for more years than I care to consider. Move to an area with poor speeds and you drop the ‘extras’ that aren’t the reason I use you!
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Lance Manasse
(@MrLanMan) reported
@BT_uk, good when things work, terrible when they don't. Still a struggle with the @BTcare team, now chasing up (again) after having not heard from the manager about my complaint, as promised. She was supposed to last Thursday! Losing confidence that they will sort issue.....
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Clive
(@Clive__Horn) reported
@bt_uk Another question is, what do you think the impact will be if every service provider puts up their bills by this much? Can you guess what effect this might have on people?
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Harvinder Virdee
(@Virdeehsv) reported
@bt_uk There is always someone looking but no results. My tele 02085181347 BT Acc no. LN32187966. Hope you can help. Email CEO no reply
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Cava
(@CassieAUK) reported
@bt_uk absolutely disgusting service..over charging me by referring my account.. Even though it was payed and you thanked me.. #BTUK theives.. #outragedofdevon
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Ingrid Thorpe
(@ingridthorpe) reported
@bt_uk I'm leaving BT. My internet has been down or dropping constantly for days now. Now an important work call was ruined. I've logged faults and engineers just haven't turned up. Poor service all round.
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Col_Irrelevant
(@Col_Irrelevant) reported
@bt_uk That’s not much help when the piece of cotton to the house gets nowhere close to the speed required to make the price sensible. ‘Unlimited Fibre Essential Plan’ is about all that’s worth having - Hall 3 is another £36 per month!
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Jeremy Wood
(@excitedpixels) reported
@Ofcom @bt_uk Thanks. I think BT needs to sort out all their issues so will fill this in. :) To be fair the twitter team have been great but we shouldn't have to go through so many people to actually get reliable info. Plus their systems are a bit broken in places.