BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Worcester, Kidderminster, Bromsgrove, Redditch, Stourport-on-Severn and Great Malvern.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Colin Egginton
(@ColinEgginton) reported
from
Kidderminster, England
@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
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Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
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Brewers Arms
(@the_brewersarms) reported
from
Worcestershire, England
@worcesternews since the interview i did with yourselves yesterday morning before the government explained their plans for small buissnesses we have had positive support from both @SkySportsPub and @btsport who have suspended our monthly fees and also our 1/2
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#SupportWorldDarts 🎯🏴🇬🇧 #PDC #WDF
(@SupportPDC) reported
from
Worcestershire, England
If this fight is a let down tonight I’m gonna puke my ring up !!! #tysonfurythegypsyking #TysonFuryGypsyKing #TysonFury #WilderFury2 #FuryWilder2 #btsport #boxing
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Scott Logan
(@slogan1980) reported
from
Birmingham, England
@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
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Anja Potze Jewellery
(@AnjaPotze1) reported
from
Worcestershire, England
Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Sally
(@the_beanster) reported
from
Birmingham, England
@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
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Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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JP
(@PervaizJasim) reported
from
Birmingham, England
I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing
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Adam Matthews
(@AdsMatthews) reported
from
Kidderminster, England
I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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afh
(@sadfrah) reported
@bt_uk I did not find the help I needed
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Chelsie Cliff
(@chelsie2686) reported
@bt_uk engineer has just been and the line doesn't work so we have to wait until tomorrow for someone else to come out, so frustrating. What a mess! 2 of 2
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Stuart Rowlands
(@StuRowls) reported
@bt_uk hi, just had a call from 07857 906161 claiming to be bt and discussing my router replacement due to poor speed! Obviously a scam, but thought i’d let you know in case theres something you can do to stop other people getting calls.
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Simon Hartnell
(@simon_hartnell) reported
@bt_uk I would like to cancel my engineer visit next week as I no longer need it. Can I cancel online as have no phone access at the minute, Thanks
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Gazzo
(@gazzo59) reported
@bt_uk Still incredibly slow and cutting out sporadically
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Ian Quick
(@IanQuick3) reported
@WeAreOpenreach @bt_uk let down again! Broadband promised for last night. Didn’t happen. Now have to wait until Friday. Really poor performance and service. Time to try someone else I think.
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Gess Puglielli
(@GessDesigner) reported
Trapped into a contract with actual criminals. That’s how I feel being a @bt_uk customer. 🤮
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Pamela Duncan
(@PamelaDuncan) reported
@bt_uk what a joke. It's been nearly two weeks and I'm still without internet. You keep telling me it's a problem with the line, you say you resolved it and it's still not working. I keep asking for a engineer to come to the house but you keep telling me no. Why can't you fix it
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Eileen A Thompson
(@eileenann843) reported
@bt_uk My landline/Broadband has increased in price by 9% but as a BT pensioner with 30 years service my Pension only increased by 3% based on Aug 2021 CPI.
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Mike E
(@MikeeTHFC) reported
@bt_uk It says no known issues, but whenever I try to switch provider, including yourself or upgrade my package with @EE , it says you can offer me 70+mbps but when I get to checkout it goes down to 30 and EE said this was due to this “issue” your fixing.