BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Worcester, Kidderminster, Bromsgrove and Great Malvern.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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John Painter
(@johnhpainter) reported
from
Worcestershire, England
@WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Roly Tree
(@ukrols) reported
from
Evesham, England
@bt_uk Hi, until recently now shortly after the SSID was changed to BTWifi the option to login with a Fon account was removed as per my screenshot above.
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Andy Morgan - Volunteering #Lausanne2020 🇨🇭
(@FrenchWarrior72) reported
from
Worcestershire, England
@bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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dilberts dad
(@DilbertsD) reported
@bt_uk Please don’t insult me I have done all that and the engineer visited still got same problem...second open reach visited still not resolved....
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Hannah Lynch
(@hannah_lynchx) reported
@bt_uk This is unacceptable we placed an order two days ago and already the customer service has been appauling. Such a poor start to our BT account.
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Vince 🇬🇧
(@Virtual_Vince) reported
@bt_uk BT have closed the fault now with no explanation as to why an engineer didn’t turn up to check the Fibre cable inside my home. I’ll just carry on until my contract is up. Never had a problem with BT until now.
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natalie stokes
(@natj74) reported
@bt_uk my mum had been told by one of your customer service reps that she’ll have to pay £800 to get out of her BT contract. Is this correct? If she had a decent service from you she wouldn’t want to leave!
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😷 LSG 😷
(@LastSingleGirI) reported
@bt_uk Yes I have bt broadband. I seem to only have issues with my Sky. But this started happening after I upgraded my broadband a couple of months ago.
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Justsumguy
(@Justsum32062003) reported
@mscollins11 @bt_uk Yeah.. not how it works, upgrading doesn't magically fix faults. It can be used to get new kit though. cool story tho
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently
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Paul Hodson🧐
(@LitmusPho) reported
@Justsum32062003 @bt_uk I've worked in called centres... I can almost guarantee they're not... They're probably manic with grumpy people like me, but if it takes them so long to answer the call then they need to employ more peoplr to do so, both to improve customer service & support the staff they have
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Aidan Fraser
(@aidanfraser789) reported
@Arjun_Singh3 Get @bt_uk to raise a job into @OpenreachHelp for a REIN engineer to attend. Shouldn’t be dropping daily and they’ll see that on the service layer data if there’s an issue
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jaitchy
(@jaitchy) reported
@bt_uk I can access on my laptop. Just this new iPhone it seems. Will try on my old android shortly. I am sure it worked last week. iPhone updated last week and maybe that messed something up. Anyway thanks for your help.