BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Kidderminster, Worcester, Stourport-on-Severn and Great Malvern.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Kidderminster |
Internet | |
| Birmingham |
Wi-fi | |
| Worcester |
Phone | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Roly Tree
(@ukrols) reported
from
Evesham, England
@bt_uk Hi, until recently now shortly after the SSID was changed to BTWifi the option to login with a Fon account was removed as per my screenshot above.
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
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John Painter
(@johnhpainter) reported
from
Worcestershire, England
@WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA
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Andy Morgan - Volunteering #Lausanne2020 🇨🇭
(@FrenchWarrior72) reported
from
Worcestershire, England
@bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Colin Egginton
(@ColinEgginton) reported
from
Kidderminster, England
@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stefania Cancellaro
(@Stefy_Cance) reported
@bt_uk I never wanted to cancel my account, I called them and said not to. They did anyway, even there was a note on my account not to cancel. Now is Christmas, I have no Internet, i work from home ffs
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Harry
(@HarryKeithL) reported
@GeorgeMonbiot @bt_uk George, a BT manager is getting a bonus for providing an efficient, rapid service. A service to efficiently and quickly **** your weekend. Job done. I dare not repeat my email to E.On today. For the fourth week they ask why I contacted them and how important it is to help me. FML
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Cal
(@CalCarrie) reported
@bt_uk Hello engineer has been out, can’t fix the problem so we have no streaming services, no tv, no internet over Christmas which is just great thanks BT nice Christmas present from you. He did say you can provide something called a back up but then we have strikes
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Ann
(@annomalleybaker) reported
@bt_uk my Aunt is a carer for her husband who has dementia They been waiting 15 days for your visit and you failed to turn up! He needs the TV to keep him calm and stop him pacing! You claim to support the elderly but that does not seem to be the case! Please help them
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Dawn Aronie
(@AronieDawn2) reported
@GeorgeMonbiot @bt_uk And I thought that type of hook up was bad here in Australia. George, come on over here!
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Ash
(@ash_ayl) reported
@btbusinesscare Fuming is an understatement. Due to install broadband today however there was an issue with the right cabinet, so the visit was postponed. The cease order you placed with our existing supplier cannot be cancelled so without Internet for the busiest time of year 😡
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Mark Hamilton
(@mdshamilton) reported
@GeorgeMonbiot @bt_uk Funny thing is that I had exactly the same problem yesterday…despite 6 text messages from Openreach confirming the appointment. Now I have no internet/broadband at all for 36 hours and I’m still waiting for a call from Openreach…
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Samuel Summers
(@SamuelS44122088) reported
@GeorgeMonbiot @bt_uk We have been waiting since September for openreach to install WiFi here in South Wales. Each time the date gets pushed back. There is no number to contact them and we are getting charged full whack for a fraction of the service!
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Mark Hamilton
(@mdshamilton) reported
@bt_uk Still waiting for Openreach to arrive or ring as they’d told me they would. Worst service I’ve experienced.
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Mark Hamilton
(@mdshamilton) reported
@bt_uk Correct - I have been a BT customer for 15 years. The order was to upgrade from copper broadband to fibre. I am now being told by BT Executive Customer Solutions that I have to wait to 16 January! Openreach in their wisdom switched the copper broadband off - we are on 4G only.