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BT (British Telecom)

BT (British Telecom) outages and service status in Fernhill Heath, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Fernhill Heath, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 67% Internet (67%)
  • 33% TV (33%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fernhill Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Fernhill Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Worcester, Evesham, and Kidderminster.

CityProblem TypeReport Time
Worcester TV 10 days ago
Evesham Internet 19 days ago
Worcester Internet 29 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Fernhill Heath, England

Latest outage, problems and issue reports in Fernhill Heath and nearby locations:

  • taxdisputes
    David Francis (@taxdisputes) reported from Worcestershire, England

    @bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!

  • AnjaPotze1
    Anja Potze Jewellery (@AnjaPotze1) reported from Worcestershire, England

    Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.

  • ColinEgginton
    Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • 1Sarabuck
    Sara Buck (@1Sarabuck) reported from Worcestershire, England

    @btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.

  • AdsMatthews
    Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • saltyliquorice
    Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • FrenchWarrior72
    Andy Morgan - Volunteering #Lausanne2020 🇨🇭 (@FrenchWarrior72) reported from Worcestershire, England

    @bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!

  • BingfromKiddy
    Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • johnerskine1950
    John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk I have a serious complaint and can get no response from you.

  • PaulDJSwann
    Paul Swann (@PaulDJSwann) reported from Worcestershire, England

    @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

  • DaCraik64
    David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • RachelVMarsh
    Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • davie_boy_lee
    David (@davie_boy_lee) reported from Offenham, England

    @btsport adverts make me want to go out and commit ma.... calm down David. The game is on now.

  • saltyliquorice
    Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • malvernjon
    malvernjon (@malvernjon) reported from Great Malvern, England

    @btsport thanks guys. The sole reason I stick with BT TV is your European football coverage. When you can’t broadcast a signal for the EUCL quarters, it diminishes your appeal

  • HalloweenBaeb
    KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • johnerskine1950
    John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk Who is Director of Customer Services for BT UK?

  • saltyliquorice
    Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • ukrols
    Roly Tree (@ukrols) reported from Evesham, England

    @bt_uk Hi, until recently now shortly after the SSID was changed to BTWifi the option to login with a Fon account was removed as per my screenshot above.

  • youngjane77
    Jane Young (@youngjane77) reported from Bromsgrove, England

    @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CollinsLarissa
    Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported

    @bt_uk Complaint has been opened and then closed! I give up.

  • stockport871
    Stockport871 (@stockport871) reported

    @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

  • SianElin_PT73
    Sian (@SianElin_PT73) reported

    @bt_uk Not able to do this as I have no phone signal-hence need internet.

  • FayeLcarter
    Faye Carter (@FayeLcarter) reported

    @bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.

  • KerZE87
    emze (@KerZE87) reported

    @bt_uk I already know there’s an issue as this was discussed on a community Facebook page. But it would’ve been nice to have been told by email or text that there was an issue.

  • JLingy69
    J (@JLingy69) reported

    @bt_uk do you guys bother solving issues or just ignore customers???

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk Thanks for responding. The situation is crazy. I just want to cancel and not rebook an engineer visit. It should be simple. But instead spend an age on the phone and escalate? It’s disproportionate for a simple task.

  • CmucG
    Chris McGregor (@CmucG) reported

    @bt_uk is this one of your numbers 01438382072. Since deciding to cancel my services with you today this number has called me 5 times. It is harassment. You had your chance to keep me when I called to say I had a better offer elsewhere. Your offer was rubbish and refused.

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    .@bt_uk £37.44 Hilarious & insulting. 3 failed visits. 50+ calls to your utterly hopeless 'guides'. Multiple documented lies & broken promises. We have all the evidence, call recordings & video. We suggest you reconsider & seriously revise this pathetic 'compensation'?

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk @M300bt3 i’ve had multiple calls and they just say we are trying to fix it - they don’t care - it’s breach of contract surely and they need to compensate us