BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Worcester, Kidderminster and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk I have a serious complaint and can get no response from you.
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Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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David Francis
(@taxdisputes) reported
from
Worcestershire, England
@bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!
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Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Paul Swann
(@PaulDJSwann) reported
from
Worcestershire, England
@btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
@btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk Who is Director of Customer Services for BT UK?
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Sara Buck
(@1Sarabuck) reported
from
Worcestershire, England
@btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
YOUR SERVICE IS **** #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robert O Reilly
(@irishbobuk) reported
@bt_uk so I tried to send an MMS on my phone and says my phone doesnt have settings or support ive a Samsung Galaxy S9+ so how come i cant send since ive been wirh you BT
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Higgle74
(@Higgle74) reported
@bt_uk £220 termination fee added to my late brother's final bill, how do you sleep at night? I'm sure he'd still be using your service had liver cancer not been such a nuisance and killed him. Absolutely vile way to earn money you insensitive arseholes.
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memphis
(@shievvaa) reported
@bt_uk I’ve been having an increase in problems with my internet and would like to upgrade my package but do not know how to do it?
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Alesh Tailor
(@al_tailor) reported
@OpenreachHelp @bt_uk Nothing but delayed dates and false promises. Simply unacceptable. "Sorry" doesnt solve our problems. Especially when @bt_uk are at fault
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Alesh Tailor
(@al_tailor) reported
@OpenreachHelp BT have said the earliest is 22nd march but this has cause my family so much problem. Without a connection since march 3rd. Old service cut off and its @bt_uk or @OpenreachHelp fault. My kids cant do home schooling. Wife cant log on even though she is key worker&I'm losing income
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Simon Lee
(@smoon_lee) reported
Hey @btbusinesscare what going in in Birmingham? I've got like 5 meg down instead of 75 #ServiceIssues
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#TeamNicola #TeamMeghan
(@HelenMaryPike) reported
Any chance of @BTCare providing the service I pay for...ever?
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Leonie ♡
(@cherubuni) reported
@bt_uk are there any WiFi problems going on in Malmesbury, Wiltshire? Our wifi has been pretty awful since midday yesterday and we have no idea why, we’ve tried restarting it and everything
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Chris Swinbourne
(@swini13) reported
@bt_uk when I joined your advisor told me you are a premium service thats why it's worth paying a little more. Couldn't be more wrong wish I had stayed with previous provider as they could provide a strong signal thru the whole house. Disappointed
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Harry
(@Pixsni) reported
@bt_uk Your text service found a fault and need to send an engineer to resume service but cannot contact me because we do not have a landline, any help? Who do I contact?