BT (British Telecom)

BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fernhill Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Fernhill Heath, Worcestershire, England 01/22/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fernhill Heath, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Kidderminster, Worcester, Bromsgrove, Redditch, Stourport-on-Severn and Great Malvern.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Fernhill Heath, England

Latest outage, problems and issue reports in Fernhill Heath and nearby locations:

  • 1Sarabuck Sara Buck (@1Sarabuck) reported from Worcestershire, England

    @btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • PaulDJSwann Paul Swann (@PaulDJSwann) reported from Worcestershire, England

    @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • taxdisputes David Francis (@taxdisputes) reported from Worcestershire, England

    @bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk Who is Director of Customer Services for BT UK?

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk I have a serious complaint and can get no response from you.

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RichieC75488837 Richie C (@RichieC75488837) reported

    @bt_uk like to know if I can cancel my full fibre as your support team seems to think I need to pay but I've had no service for 2 weeks & numerous issues beforehand. Am I within my rights to cancel a contract for a service I'm not receiving?

  • PixieProduction Pixiegamer🦋 (@PixieProduction) reported

    @bt_uk Is there an issue with broadband in the tredegar area at the moment , our Internet has been down around an hour now ?

  • _Moaty_ Mark (@_Moaty_) reported

    @bt_uk Have you got service issues in Sheffield? My broadband just stopped working.

  • NeilBohan Neil Bohan (@NeilBohan) reported

    I am in dispute with @bt_uk they have cancelled a contract I was in & paid to date and given my number away and have charged me £358 to come out of a contract I never cancelled #ofcomm @MailOnline @DailyExpressRB how can this be?

  • Spraggyy Spraggyy (@Spraggyy) reported

    @bt_uk has the internet gone down in bearsted ME14?

  • abfielderMC Abfielder (@abfielderMC) reported

    @bt_uk Seems like your DNS servers are having an issue broadband is connected but unable to resolve web pages.

  • staplehurst_r R Staplehurst (@staplehurst_r) reported

    @bt_uk BT missled me to transfer my mobile contract to EE - was told included roaming (this is incorrect) just so they could lock me into 24 month contract for my broadband. I raised complaint & BT just closed it 4 hours later. Now only option is to move suppliers within 14 day period

  • BaineMan billy baine (@BaineMan) reported

    @BTCare can someone get back to me regarding a complaint that was logged over a mo th ago and despite being told I'd have a call back this has ne er happened and I'm still without a WiFi disc

  • SESH_Dosa dk (@SESH_Dosa) reported

    @bt_uk i’ve already done this many times and it’s the same problem everytime

  • PaulLeary29 Paul Leary (@PaulLeary29) reported

    @bt_uk Even though the my bt app is showing fault on line from 5/4 and the line was down a week before. Due to damages line ,duct blocked , new cable run , jointing issues and on and on.