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BT (British Telecom)

BT (British Telecom) outages and service status in Fernhill Heath, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Fernhill Heath, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fernhill Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Fernhill Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Pershore.

Community Discussion

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BT (British Telecom) Issues Reports Near Fernhill Heath, England

Latest outage, problems and issue reports in Fernhill Heath and nearby locations:

  • saltyliquorice
    Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • PaulDJSwann
    Paul Swann (@PaulDJSwann) reported from Worcestershire, England

    @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

  • saltyliquorice
    Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • BingfromKiddy
    Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • AnjaPotze1
    Anja Potze Jewellery (@AnjaPotze1) reported from Worcestershire, England

    Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.

  • Big_PeteDC
    Pete Broughton (@Big_PeteDC) reported from Powick, England

    Ok so here we go again damn BT change their security settings and once again anyone trying to access their emails via an Apple devices is screwed for weeks to come and spends hours trying to correct a problem not of their doing. It should be @BTCare just don’t care !!!!

  • taxdisputes
    David Francis (@taxdisputes) reported from Worcestershire, England

    @bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!

  • johnerskine1950
    John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk I have a serious complaint and can get no response from you.

  • FrenchWarrior72
    Andy Morgan - Volunteering #Lausanne2020 🇨🇭 (@FrenchWarrior72) reported from Worcestershire, England

    @bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!

  • johnerskine1950
    John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk Who is Director of Customer Services for BT UK?

  • saltyliquorice
    Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • johnhpainter
    John Painter (@johnhpainter) reported from Worcestershire, England

    @WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA

  • malvernjon
    malvernjon (@malvernjon) reported from Great Malvern, England

    @btsport thanks guys. The sole reason I stick with BT TV is your European football coverage. When you can’t broadcast a signal for the EUCL quarters, it diminishes your appeal

  • ukrols
    Roly Tree (@ukrols) reported from Evesham, England

    @bt_uk Hi, until recently now shortly after the SSID was changed to BTWifi the option to login with a Fon account was removed as per my screenshot above.

  • ColinEgginton
    Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • HalloweenBaeb
    KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • brewerman71
    martin brewer (@brewerman71) reported from Kidderminster, England

    @btsport what ******** is jermain jenas on... wolves didn't turn up what planet is he on every other commentator saying what a game it was... sack that idiot

  • HalloweenBaeb
    KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • SupportPDC
    #SupportWorldDarts 🎯🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 #PDC #WDF (@SupportPDC) reported from Worcestershire, England

    If this fight is a let down tonight I’m gonna puke my ring up !!! #tysonfurythegypsyking #TysonFuryGypsyKing #TysonFury #WilderFury2 #FuryWilder2 #btsport #boxing

  • youngjane77
    Jane Young (@youngjane77) reported from Bromsgrove, England

    @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ae_parry
    AP Rhondda (@ae_parry) reported

    @btbusinesscare @ofcom The real bad thing is even if I wait the usual hour. I will have to do the same thing next week because the issue never gets resolved.

  • tsfitness2
    Trainstation Fitness (@tsfitness2) reported

    @bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.

  • RichCmiHarris
    Rich Harris (@RichCmiHarris) reported

    @btbusinesscare is your website down? I cannot access invoices.

  • Devondeac
    Andy Packer (@Devondeac) reported

    @btbusinesscare I've been 'reaching out' to BT Business since 28th November (that's OVER FOUR Weeks) and I Still have no Internet. Customer Care has been non existent. I've been passed from dept to dept. Promises to call me back never happen. Star grading 2 out of 10 (and I'm feeling generous)

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.

  • Waldomatt
    Graeme Wallace (@Waldomatt) reported

    @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.

  • CazMorgan5
    Caz Morgan (@CazMorgan5) reported

    @bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?

  • StephenMar68207
    Stephen Marsland (@StephenMar68207) reported

    @bt_uk since my full fibre was installed my connection has been rubbish,you checker on the website found an issue your end but then I just get trapped in a ongoing loop of uselessness from your 'help bot'(which I can't actually type a reply to)how do I actually resort this issue?

  • nickinoonoos
    Nix's (@nickinoonoos) reported

    @bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back

  • Wigwamfamily
    Wigwam Toy Shop (@Wigwamfamily) reported

    Hi @btbusinesscare you came to change my telephone line and broadband and you have managed to change by shop telephone number. I haven’t had a shop phone for 2 weeks. I am losing Christmas trade! No one is helping me resolve this serious issue. Can someone help? Thank you