BT (British Telecom)

BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fernhill Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Fernhill Heath, Worcestershire, England 02/18/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fernhill Heath, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Bromsgrove, Worcester, Kidderminster and Redditch.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Fernhill Heath, England

Latest outage, problems and issue reports in Fernhill Heath and nearby locations:

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk Who is Director of Customer Services for BT UK?

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • PaulDJSwann Paul Swann (@PaulDJSwann) reported from Worcestershire, England

    @btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • johnerskine1950 John Erskine 🇪🇺 🇬🇧😭🎼📚💙 (@johnerskine1950) reported from Malvern Wells, England

    @bt_uk I have a serious complaint and can get no response from you.

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • 1Sarabuck Sara Buck (@1Sarabuck) reported from Worcestershire, England

    @btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • taxdisputes David Francis (@taxdisputes) reported from Worcestershire, England

    @bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AmberEngineer Amber V - Williamson (@AmberEngineer) reported

    @bt_uk @1 This is the problem. At night when the internet cuts without notice it's incredibly frustrating because there is no one to contact* *𝘠𝘰𝘶𝘳 𝘸𝘦𝘣𝘴𝘪𝘵𝘦 𝘥𝘰𝘦𝘴𝘯'𝘵 𝘦𝘷𝘦𝘯 𝘪𝘯𝘧𝘰𝘳𝘮 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘵𝘩𝘢𝘵 𝘺𝘰𝘶 𝘩𝘢𝘷𝘦 𝘢 𝘯𝘪𝘨𝘩𝘵 𝘵𝘦𝘢𝘮 𝘰𝘯 𝘛𝘸𝘪𝘵𝘵𝘦𝘳

  • HasanDiwan2 Hasan Diwan (@HasanDiwan2) reported

    I swear @AmericanAir has the worst hold music on corporate Earth and make @bt_uk a model of efficiency by comparison

  • AmberEngineer Amber V - Williamson (@AmberEngineer) reported

    @bt_uk Had. I 𝗵𝗮𝗱 problems last night when no one at BT is able to be contacted. This morning everything is working. It's almost as though you plan issues when you know your staff are away and 𝗰𝗮𝗻𝗻𝗼𝘁 be contacted. 🤔

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported

    @bt_uk My BT complaint handler, whoever that is, has made no contact at all. David from @OpenreachHelp has rung me twice a day. Really appalling service from BT.

  • Aranhe Gill (@Aranhe) reported

    When troubleshooting a device that won't connect to the network, why do I never remember that the problem is usually my bloody @bt_uk router that needs to be restarted. Sorted - 30 mins later than it should have been #SwitchItOffAndOnAgain

  • RussJerichoArt Russ Jericho (@RussJerichoArt) reported from South Shore, England

    My name is @2Sharp_d, I give the worst kind of promos that #BTSport advertise in-between their programming… Got a washing-up sponge that’d finish this clown off in less than 4 rounds. lol #WWERaw

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported

    @bt_uk I spoke to them last night. The welfare case was on my account that they closed. Hoping the lovely David at @OpenreachHelp can help now.

  • AmberEngineer Amber V - Williamson (@AmberEngineer) reported

    @bt_uk issues tonight, has been a sporadic connection all day and now it's just stopped. I can't even submit the issue as call centre is closed! Or even log the issue.

  • AmandaYogart Amanda Baker 💙 (@AmandaYogart) reported

    @bt_uk what’s going on in Shoreham by Sea. No broadband. Issues recorded on website but no info on what the problem is or when you will fix it.

  • LaurenFlorencex Lauren Florenće (@LaurenFlorencex) reported

    @bt_uk seriously a week with no internet? Do you think that’s ok? Is this how you treat all your customers, terrible service!