BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Stourport-on-Severn, Great Malvern, Worcester, Kidderminster and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
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Jess
(@jhavfc) reported
from
Birmingham, England
Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk Who is Director of Customer Services for BT UK?
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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David Francis
(@taxdisputes) reported
from
Worcestershire, England
@bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
YOUR SERVICE IS **** #btsport
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk I have a serious complaint and can get no response from you.
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Paul Swann
(@PaulDJSwann) reported
from
Worcestershire, England
@btsport what is the point of paying for a subscription when you can't log in and the match has started and I'm in a queue of 38 people awaiting support?
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Pete Broughton
(@Big_PeteDC) reported
from
Powick, England
Ok so here we go again damn BT change their security settings and once again anyone trying to access their emails via an Apple devices is screwed for weeks to come and spends hours trying to correct a problem not of their doing. It should be @BTCare just don’t care !!!!
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Sara Buck
(@1Sarabuck) reported
from
Worcestershire, England
@btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
@btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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cliff bone
(@cliffbone) reported
I am really annoyed had a problem with internet which still isn't fixed since monday and after engineer done something with wires yesterday I have my office phone now not working, got to wait until tuesday to them to come back #badservice @bt_uk
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Luke Barton
(@LukeBarton4) reported
@bt_uk Are your staff trained to hang up on people both on the phone and online chat???
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Eamonn Adamson (#teammate)
(@Hassie862) reported
@bt_uk hey been really let down by @EE in regards to their fttp not covering the entire house. What can you offer?
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Jordan
(@itsjordanbarrow) reported
@bt_uk Are the worst broadband company to deal with. The level of incompetence is astounding!
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James Powell
(@TheJpal) reported
@BTCare @bt_uk possibly the worst two week’s of customer ‘service’ I’ve experienced. Please don’t ask me to DM you, I’ve done that lots. Please just check my account details and get someone who doesn’t cut me off mid call to sort it out. Thanks
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jessacc
(@jessacc2) reported
@bt_uk please could you help us sort out a problem on our landline . We cannot receive incoming calls .
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Boab🏴
(@HooverRAD81) reported
@bt_uk I've been without Internet since last night. Is there a problem in Kilsyth, and when should we expect a fix?
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George Hayes
(@Gdubz360) reported
@bt_uk Have now been on hold an hour and got cut off. What is this service?! My dad is the account holder which means you probably can’t help me am I right?
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⚔Wandering Dutch🇳🇱 ᚴᚱᛁᛘᚠᚱᚬᛋᛏ
(@Wandering_Dutch) reported
@bt_uk WiFi signal has nothing to do with sustained speeds or ping or packet loss. I could have a solid WiFi connection throughout the home and still have a **** connection. So this advert is utterly useless. And the guarantee is flawed and useless also.
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Ashley Read
(@AshleyRead_) reported
@bt_uk How do I go about activating my minihub? I've had a fault opened now for several days and I keep being told they will activate my minihub but it never happens. Can I do it from my end?