BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Worcester, Kidderminster, Bromsgrove, Redditch, Stourport-on-Severn and Great Malvern.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
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Roly Tree
(@ukrols) reported
from
Evesham, England
@bt_uk Hi, until recently now shortly after the SSID was changed to BTWifi the option to login with a Fon account was removed as per my screenshot above.
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Andy Morgan - Volunteering #Lausanne2020 🇨🇭
(@FrenchWarrior72) reported
from
Worcestershire, England
@bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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John Painter
(@johnhpainter) reported
from
Worcestershire, England
@WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie
(@SophiePineapple) reported
@bt_uk Hello, our baby monitor 6000 is not making any sound from the parent unit so is currently not safe for monitoring our baby. Can you help as a matter of urgency? Thank you.
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Ian Harbord
(@harbord_ian) reported
@OpenreachHelp They have been aware of this issue since the 23rd of July are you really telling me you have not been informed of this negligent connection in 7 days?? @bt_uk
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Michael Thompson
(@Mikey2004) reported
@bt_uk hi. Wondering if you can help. Have had orange flashing hub from 8am this morning and have no internet access. Post code is bt63 5fs
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phillip gray
(@phillip28516565) reported
@bt_uk After ringing up the tech people 5 times to be told they can see there’s a problem with my broadband and arranging for a engineer that does not turn up . Check the fault on my by account which says it’s been fixed . IT HAS NOT . Will be leaving BT very soon ,
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Hi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time
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sarah welch
(@decentdragonfr1) reported
@bt_uk hello I have an issue with trying to return my bt hub and i am soon moving abroad so need to get it sorted ASAP
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Chris Clarke 💙🌈
(@chrisclarke225) reported
@TalkTalk your customer service is appalling. A week with no internet and online chat asking the same questions over and over again. Even had an engineer out and now saying they need to send another as they do different tests! New provider required @bt_uk
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Jan Monk
(@janpetroc) reported
@bt_uk BT, but the BT network checker doesn't have any service status hence using the EE site as it's the same network. Also no live chat option on BT site for customer support any more, so twitter...
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simon
(@bowden_saint) reported
🎶 @virginmedia is down again, down again @virginmedia is down again, down again, Glad I’m with @bt_uk 🎶 #Harborough #broadbandblogger
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Kevin Lockyer
(@KevinLockyer3) reported
even though we are now paying for it. Here's a tip @bt_uk, make sure your engineers know what job they are going to before they are sent out. You know, if you're remotely interested in good customer service. Just a suggestion.