BT (British Telecom)

BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fernhill Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Fernhill Heath, Worcestershire, England 03/27/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fernhill Heath, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Pershore, Bromsgrove and Worcester.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Fernhill Heath, England

Latest outage, problems and issue reports in Fernhill Heath and nearby locations:

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • johnhpainter John Painter (@johnhpainter) reported from Worcestershire, England

    @WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA

  • ukrols Roly Tree (@ukrols) reported from Evesham, England

    @bt_uk Hi, until recently now shortly after the SSID was changed to BTWifi the option to login with a Fon account was removed as per my screenshot above.

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • FrenchWarrior72 Andy Morgan - Volunteering #Lausanne2020 🇨🇭 (@FrenchWarrior72) reported from Worcestershire, England

    @bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PallaviNawghare pallavi nawghare (@PallaviNawghare) reported

    @bt_uk your wifi is kicking me out every 5 minutes. Can you pls help ? The signal appears strong on laptop but it eventually kicks me out every 5 minutes. Feels like i wasted my money.

  • bazmatti Richard (@bazmatti) reported

    @bt_uk internet down for whole neighborhood since Thursday 9am, not getting anywhere with support. Can you help?

  • MattWhiteRacing Matt White 🎙️🏁 (@MattWhiteRacing) reported from Bedford, England

    Supercars was due on @btsport 1 in the morning but its been bumped to Extra 2 so they show repeats, get your **** together BT!!! Ridiculous

  • _joetdc JoeTDC (@_joetdc) reported

    Had weird issues on my expensive @bt_uk fibre connection since last Weds. Bandwidth fine (could stream and download ok) but semi-intermittent latency on tons of web requests (took seconds). Turned off ipv6 and back to normal. Anyone know what that means the underlying cause was?

  • lesley219 Lesley (@lesley219) reported

    @bt_uk No they’re not. They read scripts and brush us off. We get a lousy service from our isp, nothing like we’ve had before and they think it’s service. BT need to up their game for their customers otherwise we’ll have to look into other routes to get back what we had before.

  • twitta_charlie Charlotte (@twitta_charlie) reported

    @bt_uk They knew what they were coming here for and everyone knows what time it gets dark. If they weren’t going to turn up in time to do the job before it got dark then that’s poor planning. I am not rearranging the appointment, I have cancelled my contract as it’s not been activated.

  • sothisis2021 No one (@sothisis2021) reported

    @bt_uk I’m not stupid, I’m just making a point that your line is shocking and that you don’t share fault information with them!

  • van_and_a_man David Austin (@van_and_a_man) reported

    @btbusinesscare Fault is in the road apparently. Advisor said they can’t get rid of the broadband section of the payment without signing them up 2 new contract. If they cancel all they will lose their landline number, so they have to pay £50pm 4 bb that doesn’t work and no incoming calls. So bad

  • llCONlCS ‧͙⁺˚*・༓☾i love toni storm☽༓・*˚⁺‧͙ (@llCONlCS) reported

    @btsport how am I supposed to update my card details if your site is down??? This is ridiculous. Fix your ****!!!!

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk Can you fix my phone line ? It’s been 6 months now .should have used @SkyUK . @OpenreachHelp tell me you haven’t bothered to escalate the issue yet ….. #worstservice