BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Worcester, Kidderminster and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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David Francis
(@taxdisputes) reported
from
Worcestershire, England
@bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk Who is Director of Customer Services for BT UK?
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
YOUR SERVICE IS **** #btsport
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
@btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk I have a serious complaint and can get no response from you.
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Sara Buck
(@1Sarabuck) reported
from
Worcestershire, England
@btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Brewer
(@JaneBre99805750) reported
@KnightYid91 @bt_uk Exactly the same thing happened to us. Then we raised a complaint. Today we got an email saying our complaint had been resolved, so closed, and if we wanted to talk about the complaint, we should call the number in the box below - there was no number in the box below. #kafkaesque
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Lynne H
(@hibsnibs) reported
@bt_uk no idea why you're not just sending a mobile hub out. Or sending details of your complaints procedure. Because the more you don't do these, the bigger my complaint is, no?
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Nikki Wile
(@NikkiWile1) reported
@bt_uk. Trying to speak to your complaints line following clearance work to open reach conduit as now no landline /broadband issue. Want my mobile data limit increased under Keep Connected promise. 2 hours so far & keep getting disconnected when on hold. Help pls!
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Lynne H
(@hibsnibs) reported
@bt_uk I can't help but think that just sending a mobile hub is better than me repeatedly drawing public attention to your failure to provide a straight takeover from @VodafoneGroup
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Johnny P
(@JohnnyP303) reported
@bt_uk Can't get my emails. Is there an issue?
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Stefan Avanzato
(@stefan_avanzato) reported
@bt_uk Has to be the worst internet provider ever, got BT at my shop constantly have problems and have nothing good to say about them. They send an engineer out to look and blame the problem on you. The slam you with a hefty bill to pay for it What a joke
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Russell
(@RussellR13) reported
@bt_uk Nor is the complete lack of communication about what is going on. Customer service? What an absolute joke. I'd get better service from a half brick.
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Rachel white
(@RachyW15) reported
@bt_uk absolutely disgraceful service from BT leaving a vulnerable adult with no phone service and no fall alarm for 4 days. DO NOT USE BT!!!!!!!
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Richard Hawkins
(@HawkinsRichardj) reported
@bt_uk after 2 phone calls and 2 broken promises still waiting for my compensation. Cannot wait another hour on the phone!
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SImon Pegg
(@SImonPegg5) reported
from
Chichester, England
@bt_uk Why does my WiFi always drop when it rains ? Been doing it for years and you've never resolved the problem.