BT (British Telecom) Outage Report in Fernhill Heath, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Fernhill Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fernhill Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Fernhill Heath, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Bromsgrove, Birmingham, Worcester, Kidderminster, Redditch and Stourport-on-Severn.
| City | Problem Type | Report Time |
|---|---|---|
 Bromsgrove |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Fernhill Heath, England
Latest outage, problems and issue reports in Fernhill Heath and nearby locations:
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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Sara Buck
(@1Sarabuck) reported
from
Worcestershire, England
@btsport .. anyone else experiencing poor coverage? The live football is very 'jerky', certainly not the quality that we expect to receive when we've paid good money. Thoughts please.
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
YOUR SERVICE IS **** #btsport
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John Painter
(@johnhpainter) reported
from
Worcestershire, England
@WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA
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David Francis
(@taxdisputes) reported
from
Worcestershire, England
@bt_uk quite possibly the worst customer service I’ve ever experienced. Was supposed to be connected after moving nearly three weeks ago. Nearly 6 hours on hold, cut off three times, passed from pillar to post and still no service! Absolutely pathetic!
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rhiannon
(@RMoorhouse5) reported
Hey @bt_uk I've been a Dr since before I was ever your customer, and repeatedly calling me Miss after I signed up as Dr and correct you every single time means anything you send (to that person who doesn't exist) goes in the bin. Misogyny is bad. Sort it please.
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Kim McHugo
(@kimmchugo) reported
@bt_uk I work for BT and currently have no working phone line at home. It was working this morning, but now the connection is down. Is there an issue in West London reported?
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Jayne Adkins 💙
(@jkadkins88) reported
@bt_uk Christmas movies?! As nhs senior keyworker trying to work from home no fully working WiFi for 8 days now being told mini hub being cut off due to BT system incompetence - abysmal service
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Stephen H
(@stephen2876) reported
@bt_uk So far so good. Apart from a couple glitches Tuesday night lasting about 10-15 minutes each, broadband connection has been stable since then. Service Status page reports no known issues in my area at the moment, so🤞
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Katherine Mackay
(@kath_lewis) reported
@MaxJamesMackay @bt_uk As an update on this, no one has rung me today as planned. I got a text about ringing to book an engineer then when I spoke to your team they said they would get the manager who I spoke to yesterday to ring me as they never cancelled the order. They haven’t
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Michael Inman
(@snuffer31) reported
@bt_uk I have complete access to her email and nothing came through, normally she pays her bill by cheque and posts it but this time my brother paid it online, but for some reason your system never registered that it had been paid
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Lisa Lou
(@LisaWalton242) reported
@bt_uk TV box Humax DTRT4000 won't record. Changed control still nothing. Preset recordings not working. Neither did factory reset. Help please
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Helen Grant
(@helga140465) reported
@bt_uk Kind of you to get back to me! My husband has tried to fix them…think he’s done it but it’s so slow! To be honest , not your fault, but not really impressed with the BT package ! Have a lovely Xmas 🎄
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Louis Myles
(@louismyles) reported
@MellyChaps @btsport @Virgin I've turned down some higher profile stuff because of this before. Would rather work for the ppl who pay quick or at least indicate when payment will come.
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Richard wheatley
(@wheats44) reported
@bt_uk No known issues