BT (British Telecom)

BT (British Telecom) Outage Report in Durrington, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Durrington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Durrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Durrington, Wiltshire, England 12/18/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Durrington, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Salisbury.

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City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomAmesbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Phone
United KingdomDevizes E-mail
United KingdomSalisbury E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Durrington, England

Latest outage, problems and issue reports in Durrington and nearby locations:

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!

  • KroValeria Caro Valeria (@KroValeria) reported from Tilshead, England

    @bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡

  • headcovers Jenny 💙💛 (@headcovers) reported from Dinton, England

    @bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!

  • Toyhorn_ Toyhorn🎺 (@Toyhorn_) reported from Old Sarum, England

    @ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk Sounds like #MondayMyths to me. I've been waiting for nearly 3 weeks for a broadband fix. You don't even bother to call back and update me despite promising to do so every day. This is truly #godawfulservice

  • dundeeham dunham (@dundeeham) reported

    @bt_uk Update: not fixed on 3rd given date. Now waiting for engineer on 19th (2 and a half months since problem arose). Going to review bomb @bt_uk now as there’s no help coming my way

  • JuFitJuJu Julian (@JuFitJuJu) reported

    And yet again our wifi drops out just awful from @bt_uk as this@is now a weekly occurrence

  • DonkstaTV Donksta 🇺🇦 (@DonkstaTV) reported

    HELP! Do I need 500mb or 900mb internet is sufficient? Only 2 users in the house with Twitch streaming etc (my area has just got direct to property) #twitch #internet @zeninternet @bt_uk ADD COMMENT IF VOTED 🗳

  • DaisyJHollands Daisy (@DaisyJHollands) reported

    So all @bt_uk phone agents are “attending a short company meeting until 12.15”. 45 minutes isn’t *very* short, is it? And that’s assuming it has only just started. How unprofessional to take all your agents out in one go. That’s really shoddy customer service.

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk Yep, I've heard of it and paid for it. It's utter b***ks. I've been without broadband for 3 weeks now. You even had the gall to cancel my right to cancel because you couldn't meet the service. #godawfulservice #shambolicservice

  • doctorsnoddy alison eaton (@doctorsnoddy) reported

    @bt_uk we’re trying to contact you about paying a bill/terminate a contract on behalf of my mother in law who has dementia- can you help?

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk's latest update 'We'll call you tomorrow with an update'. I've been listening to this BS for 3 weeks now. You are incapable of giving me an update let alone give me a date for a fix.

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk Now in 3rd week of no broadband. I have rung everyday & been promised a call back. It never happens. The date of the fix changes every day. "BT is committed to providing excellent customer service" is utter sh*te, isn't it? You've even cancelled my right to cancel!

  • Digger1706 Digger1706 🇺🇦 (@Digger1706) reported

    @RevRichardColes @bt_uk might have your answer as they ran the technical side of the service for the emergency services.