BT (British Telecom) Outage Report in Durrington, Wiltshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Durrington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Durrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Durrington, England
Latest outage, problems and issue reports in Durrington and nearby locations:
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Caro Valeria
(@KroValeria) reported
from
Tilshead, England
@bt_uk No thank you! I have been explaining the same problem for 3 months to all different levels of customer service you have. I’m not happy with your service, and it will definitely get worst if it doesn’t get sorted after today conversations with your team and the aerial team! 🤨😡
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
@Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
Poor service from @bt_uk. Queried about extending WiFi to our home office apart of their guaranteed WiFi in every room. Got quoted £205, then told the garage is not covered. When I asked where it states it has to be a dwelling room, they just terminated the contact!!
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Toyhorn🎺
(@Toyhorn_) reported
from
Old Sarum, England
@ComXcomics @bt_uk Because you're technically minded they're probably hoping you just give up or cancel as they can't say stuff you'll fall for.
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Ian Pearson
(@ToonManic) reported
from
Amesbury, England
@bt_uk should bring back @BTCare. They used to reply and would deal with any issues.
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Jenny 💙💛
(@headcovers) reported
from
Dinton, England
@bt_uk Broadband has been down in my area (SP3) since 14:25. BT said it would be fixed by 20.23 but its still down and status page says no fix time now. What's going on. Its been out for over 9 hours!!
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Carly❤️Simon
(@Simoncarly1) reported
from
Salisbury, England
@bt_uk Hi there I’m still not happy about this happening in the first place being a long term customer with you and @EE
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Oli Bowen
(@BowenOli) reported
@bt_uk bit of a kick in the teeth to take half a days leave for an installation engineer visit when the engineer doesn’t show up and doesn’t make any contact. Not great customer service or a great start to a new contract is it?
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Matt Sephton🎴
(@gingerbeardman) reported
@bt_uk Don't worry, it was user error. I had turned wifi and use a mesh network with the old name. Somehow the Smart Hub wifi had turned back on. Maybe a reset or power cut. Thanks
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Rebecca wild
(@Rebeccawild16) reported
@bt_uk shocking customer service, my husband works for the #NHS at home, he's spent hours on the phone in own time after you disconnected our broadband without reason several weeks ago. Promised phonecalls back/reconnection. You have spectacularly failed to deliver
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Jude Crowley
(@jayzed_kay) reported
from
Wick, Scotland
"It's a bit of a ****** up one." - the customer advisor who didn't realise they'd switched the hold off. #BT #HonestyIsTheBestPolicy @bt_uk
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Craig Arthur 🏴
(@craiginscotland) reported
So @bt_uk have a link in my account to renew my contract, still 6 months left, but had a look. I can get 900mb as a new customer for £46 to upgrade through my account was £30 more. Every single package cost way, way more. Guess I’ll be leaving in February.
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Jude Crowley
(@jayzed_kay) reported
from
Wick, Scotland
@bt_uk Hi John, The language is offensive but would bother some people more than me. To be honest, I'm a lot more concerned with the issue which gave me and your colleague so much stress in the first place.
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SP
(@NEWSKIN2018) reported
@btsport ****! Just tuned in for a new Ligue 1 season and that commentary clown Paul Dempsey has been inflicted on subscribers! Do you not learn @btsport that he is embarrassing and even makes Alan Partridge seem credible? Are you totally disinterested in what WE think? Shameful.
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K8
(@K843776398) reported
@bt_uk Yeah you guys do such a bad job. Again, paying a fee to... get no tv. Nada. I have videos to prove it. Thanks a lot for your excellent customer service.
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Kevin Lockyer
(@KevinLockyer3) reported
Never fear, says @bt_uk, we will reschedule and send out a full team to do everything. So at 0830 today, a single engineer arrives, briefed to do a simple install from the nearest pole. He scratches his head, makes some calls and gives us the bad (but not unexpected) news...
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Gordon Cook
(@GordonC96705489) reported
@bt_uk Thanks....it claims that the internet is down with an expected reconnection of Sunday 00.59 am. Will we get a day's refund then ?.