BT (British Telecom)

BT (British Telecom) Outage Report in Colwyn Bay, Conwy, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Colwyn Bay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colwyn Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Colwyn Bay, Conwy, Wales 12/13/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colwyn Bay, Conwy, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Rhyl and Colwyn Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhyl Wi-fi
United KingdomColwyn Bay Internet
United KingdomLlandudno Internet
United KingdomConwy Internet
United KingdomConwy Wi-fi
United KingdomLlandudno Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Colwyn Bay, Wales

Latest outage, problems and issue reports in Colwyn Bay and nearby locations:

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • SaliWho Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales

    @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.

  • mattywatts12 Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • danbardell Dan Bardell (@danbardell) reported

    @bt_uk your service has been terrible, lots of lies, I still have no internet. Direct debit been taken ok though which is cool.

  • Dan14664692 Dan (@Dan14664692) reported

    @bt_uk Dm. Please can I have a call tomorrow to discuss the issue

  • DeniseMcQuaid Denise McQuaid (@DeniseMcQuaid) reported

    Have spent 1.47 minutes on hold @bt_uk and got cut off. Ridiculous customer service. Engineer doesn’t show today and it’s my job to waste my evening on hold. Nightmare company to deal with

  • robessex1973 rob (@robessex1973) reported

    @btbusinesscare still no cheque arrived as promised . My father called and was told account is in credit !!!! The account was closed in July !!! Absolute disgrace of a company and no one knows what they are doing . How can you treat pensioners like this and hold on their money

  • redmanc76 Paul 🔴🐝 (@redmanc76) reported

    @bt_uk Cancelled @bt_uk for reneging on an agreed broadband price. Very poor on their part.

  • popy_1 Shelly (@popy_1) reported

    @bt_uk paying for a wifi hotspot but barely any internet access today. Are there issues?

  • redmanc76 Paul 🔴🐝 (@redmanc76) reported

    @bt_uk Cancelled @bt_uk broadband for reneging on an agreed price. Very poor in their part.

  • BlondeTalksSkin Gina (@BlondeTalksSkin) reported

    OK so not only is @bt_uk 'unbreakable' broadband (for £59pm) more breakable than their standard £20-£30pm packages, but their customer service people refuse to log complaints when asked. Will 100% be switching away as soon as I'm out of contract.

  • Mel9013 Mel90 (@Mel9013) reported

    @bt_uk hi BT, I’ve been charged 3 times for WiFi today and didn’t get any service, who do I contact to resolve?

  • FishyBlaze Nat (@FishyBlaze) reported

    @SandyTaitFM @bt_uk I have the same issue but with sky broadband