BT (British Telecom) outages and service status in Colwyn Bay, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Colwyn Bay, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Colwyn Bay, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colwyn Bay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Colwyn Bay, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanrwst, and Colwyn Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Llanrwst
|
Phone | 17 days ago |
|
Llanrwst
|
Phone | 19 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Colwyn Bay, Wales
Latest outage, problems and issue reports in Colwyn Bay and nearby locations:
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Phil Scarisbrick (@therealphils) reported from Rhyl, Wales@bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.
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Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales@J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!
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A.Whitfield (@sixmanpush) reported from Deganwy, Wales@bt_uk Yes, the new line was only put in early December. Could water be coming down the line.
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Matty (@mattywatts12) reported from Kinmel Bay and Towyn, WalesLearn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport
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Arwel Wingnut (@Archie1971) reported from Deganwy, Wales@BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??
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#HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales@bt_uk Can someone please help me with my bill?! Had two online chats who said I need to call Values Team but the wait times are crazy, I have two children so cant sit on hold waiting to talk for 40+ minutes!
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales@bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET
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Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales@bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.
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Louis (@AchinthaT) reported from Llanddulas and Rhyd-y-Foel, Wales@bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales@BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄
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Phil Scarisbrick (@therealphils) reported from Rhyl, Wales@bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil
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Arwel Wingnut (@Archie1971) reported from Deganwy, Wales@BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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pamps (@philwer29) reported@btbusinesscare waiting for 6months for a broadband connection utter disgrace. Saying we can’t cancel and just left in limbo while our business struggles. Worst company we’ve ever dealt with.
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Steve George (@Baggieboy1888) reported@bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.
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grace hooper (@messalinahooper) reported@bt_uk what a shame , 2 weekends, 10 days of using your "service" and I've got yo watch about 4 hours tv, in total. Tried calling your helpline but it was a 90-minute wait
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north east street art (@AgainstInsulate) reported@skytv I'm stuck in contract with @bt_uk until September for tv and internet i want out can you help? I also want 3 Sim only 30 day rolling contracts. Let's make a deal @skytv
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Gary (@petrolheadtoo) reported@bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time
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Andrhu (@ALivMusico) reported@bt_uk MyBT is a mess. I’m stuck in a loop. When I log in it says I have to update the username to an email address. When I do so it says it’s already in use (it’s the one I use to log in?) end up in a never ending loop. Can’t pay the bill. What’s going on?
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EdEFC74 (@EdEFC74) reported@bt_uk The app no longer works but you still link to it on the 'My BT' account pages, which have just been updated. This is a known issue with the 'BT WIFI' app which I have discussed 3 times in the last year with your advisors. They do not know why it doesn't work just that it doesn't.
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Stu (@stoopo) reported@bt_uk now got rid of the voicemail but the line crackle is bad. Cables look sound. It’s been like this four days she says.
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Christian Trampenau (@trampenau) reported@bt_uk any idea when normal service will resume on the mobile EE/BT network in Mundesley Norfolk? the service has been down for over two days
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john conner (@johnconner05) reported@bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL