Is BT (British Telecom) having an outage in Colwyn Bay, Conwy, Wales?

@BTCare I ran the speed test and the wifi is so bad it couldnt give me a result

@BTCare I can't open anything on my desktop because wifi is so bad. So sending me links to test is no use

@BTCare In settings on my phone, service shows as connected but spinning icon indicating scanning i think

@BTCare For the last week it is has been intermittent dead slow speeds getting worse if anything. I dont think the connection drops as the hub shows constant strong blue light

@BTCare Ive stuck a wire in the back of the router now ro reset again. 20th century solution to 21st century problem

@BTCare I can't even call up Google so that shows you how slow. I can do a reset again but am not happy. I am paying for a service 24/7, not once in a while

@BTCare I called up a speedchecker and service was too slow to load. I'll try it on my mobile niw but this is no good as i have things to do

@BTCare So that didn't take long @BTCare Go out for 3 hours and on return find so-called service back to dead slow/stop. Z-grade service and I'll be asking for bill rebate @bt_uk @JFinchSaunders @dailypostwales @colinstdavids

@BTCare See my reply earlier. The web page says the passwod is wrong, but this can't be as ive never changed it. Am relying on mobile data from @giffgaff

@VilliersHunter @colinstdavids @BTCare And i have not received any emails on my desktop/tablet since 1500 yesterday due to this unacceptable service

@BTCare It's telling me the password is incorrect but that can't be the case as I've never changed it

@VilliersHunter @colinstdavids @BTCare Thanks but I don't live in a remote area or anything. Just need BT to get their finger out and provide a reliable service

@BTCare I pay for your service, and rely on it to allow me to access uptodate and rapidly-changong information. You're letting me down

@BTCare No faults reported. Was ok this morning. If i get 48 hours decent service I'll relax

@BTCare WiFi has been terrible up and down last few days in Conwy. Any issues reported?

@BTCare It was dead slow or non existent but seems to have picked up now thanks. Hub light was blue I think

@BTCare Our BT wifi service has been rotten the last few days. Please get in touch so you can sort it out. Ta

@andy_francis2 @btsport @RangersFC Just drove down an unbelievable road there lad fucking boss

@jamieson_alan @SkySports @btsport Never seen any that kind of chat

@BTCare 001125878520. Impersonating BT with a so called Problem on my line. Just hung up after questioning them

@CaroleInnes0 @stephencraigan @ScotlandSky @btsport Actually quite a stupid comment that

@BTCare I will take that chance. Your service has been shambolic and I don’t have the time to sort out your mess

@BTCare They’ve confirmed receipt of it so that’s down to them. There’s not really much point asking have they/have I. The request had been made and BT have not adhered to the timeframes set by the ICO.

@BTCare Sure someone will cancel it when I don’t pay bill

@Stefan34558766 @bt_uk To be fair, @SkyUK have good customer service. And are MUCH cheaper than @BTCare @bt_uk

@BTCare I cant so you better cancel the appointment and Broadband order. I had day off yesterday and can’t do another one because you decide to cancel appointment on a whim

@BTCare I renewed my broadband contract on 02.11 & was told smart hub was on its way. Called again on 12.11 to be told it hasn’t been sent & they would send that day...it still hasn’t arrived. Can you help! Disappointed that I am having to chase this up again! 😒

@BTCare @bt_uk Considering I've tweeted you twice in the last few months with the same issue and had no response I would suggest that you're not happy to help and you actually don't give a shit