BT (British Telecom) Outage Report in Colwyn Bay, Conwy, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Colwyn Bay, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colwyn Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Colwyn Bay, Conwy, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Colwyn Bay, Llandudno and Conwy.
| City | Problem Type | Report Time |
|---|---|---|
 Colwyn Bay |
Internet | |
| Llandudno |
Internet | |
| Conwy |
Internet | |
| Conwy |
Wi-fi | |
| Llandudno |
Internet | |
| Rhyl |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Colwyn Bay, Wales
Latest outage, problems and issue reports in Colwyn Bay and nearby locations:
-
Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help
-
Phil Scarisbrick
(@therealphils) reported
from
Rhyl, Wales
@bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.
-
Sali Owen 🌈🌹
(@SaliWho) reported
from
Deganwy, Wales
@bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.
-
Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??
-
⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆
(@JohnEtheridge79) reported
from
Old Colwyn, Wales
@BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄
-
Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!
-
#HelloMyNameIs Helen
(@HelenC_xoxo) reported
from
Penrhyn Bay, Wales
@bt_uk Can someone please help me with my bill?! Had two online chats who said I need to call Values Team but the wait times are crazy, I have two children so cant sit on hold waiting to talk for 40+ minutes!
-
Louis
(@AchinthaT) reported
from
Llanddulas and Rhyd-y-Foel, Wales
@bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.
-
Matty
(@mattywatts12) reported
from
Kinmel Bay and Towyn, Wales
Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport
-
Phil Scarisbrick
(@therealphils) reported
from
Rhyl, Wales
@bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil
-
⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆
(@JohnEtheridge79) reported
from
Old Colwyn, Wales
@bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
𝐿𝒶𝓊𝓇𝑒𝓃 𝐸𝓋𝒶𝓃𝓈 ☾
(@_laurenevs) reported
@bt_uk have to be the worst company I’ve ever been with. I would never recommend this company to anyone. I’ve been with them for just under two months and I’ve had about 50+ issues already. not a great service the staff are extremely unhelpful over the phone. and the broadband 💩
-
Anees
(@_AneesN) reported
@bt_uk We have an engineer visiting us to fix the problem this week.
-
Graham Barrett
(@BarrettsFitness) reported
@btbusinesscare I’ve already had 3 live chats & the problem wasn’t resolved, should have been sorted by 28/4, promised a call regarding status yesterday, not received. Can anyone come out ? It has been 9 days now
-
L.A ♥
(@littllle) reported
And I’ve had the same @bt_uk engineer sent out on week 1 and week 10 and even he can’t believe it’s such a simple issue that hasn’t been resolved by @OpenreachHelp. This is bullshit
-
Franca Colley
(@FrancaWebb) reported
@bt_uk shame on you for not assisting a 93 year old vulnerable lady just moved to #care setting. Can only walk with #frame and had other #issues
-
L.A ♥
(@littllle) reported
@bt_uk been with you since January 12th since then I’ve had 7 failed orders, multiple wrong routers sent out and currently on my 11th week without service.
-
Em ✨
(@petsanddykes) reported
@bt_uk Are there wider connection issues in Aberdeenshire, AB42? Connection has been very slow since about 7pm last night with no improvement this morning.
-
𝐿𝒶𝓊𝓇𝑒𝓃 𝐸𝓋𝒶𝓃𝓈 ☾
(@_laurenevs) reported
@bt_uk I’ve already raised another complaint (yet again) your company and staff are useless.
-
Alexander Hall
(@MusicaLondra) reported
@bt_uk If you provided customers with a good and reliable service that would be a great start. I've been without internet access for more than 24 hours, waiting for an engineer to arrive and your ridiculous Mini-Hub is, to put it mildly, crap.
-
gumplock
(@gumplock) reported
@bt_uk I cancelled over a year ago for a better service with half the price.