BT (British Telecom) Outage Report in Colwyn Bay, Conwy, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Colwyn Bay, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colwyn Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (7%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Colwyn Bay, Conwy, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Rhyl and Llandudno.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl |
Internet | |
| Llandudno |
Wi-fi | |
| Llandudno Junction |
Total Blackout | |
| Rhyl |
Internet | |
| Conwy |
Wi-fi | |
| Conwy |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Colwyn Bay, Wales
Latest outage, problems and issue reports in Colwyn Bay and nearby locations:
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A.Whitfield
(@sixmanpush) reported
from
Deganwy, Wales
@bt_uk Yes, the new line was only put in early December. Could water be coming down the line.
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#HelloMyNameIs Helen
(@HelenC_xoxo) reported
from
Penrhyn Bay, Wales
@bt_uk Can someone please help me with my bill?! Had two online chats who said I need to call Values Team but the wait times are crazy, I have two children so cant sit on hold waiting to talk for 40+ minutes!
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Louis
(@AchinthaT) reported
from
Llanddulas and Rhyd-y-Foel, Wales
@bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.
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Karen Woodham
(@KarenNWoodham) reported
from
Kinmel Bay and Towyn, Wales
@J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!
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Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??
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Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help
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Phil Scarisbrick
(@therealphils) reported
from
Rhyl, Wales
@bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.
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Phil Scarisbrick
(@therealphils) reported
from
Rhyl, Wales
@bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil
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Sali Owen 🌈🌹
(@SaliWho) reported
from
Deganwy, Wales
@bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆
(@JohnEtheridge79) reported
from
Old Colwyn, Wales
@bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET
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Matty
(@mattywatts12) reported
from
Kinmel Bay and Towyn, Wales
Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆
(@JohnEtheridge79) reported
from
Old Colwyn, Wales
@BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Laud
(@davidlaud) reported
@btbusinesscare Can you fix the bizarre process of sending bills when there’s no cost to be met and creating a credit agreement when no financial liabilities exist either? It’s true, worryingly CEO Allison Kirkby is aware but not acting to remedy. @TheFCA @Ofcom
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Harry
(@Harry23364590) reported
Is @bt getting worse or is it just me? Moved house, and asked broadband to be moved to new address. They txt all good your service will be activated on the 2nd. It wasn’t.they said 2 days, called again today 4th they are saying 5 or more business days…#btbroadband @BTCare @bt_uk
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Scott Seaborn
(@ScottSeaborn) reported
@btbusinesscare Alan you asked me contact you here on X as I had / am having an awful time with BT Business Broadband!
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Charles Turner
(@Charr206) reported
@btbusinesscare Please send me a Directors email as urgent issue now dangerous and getting no proper support from India depts trying to sort uk!!
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Sheila Evans 🏴
(@SAEvans66) reported
@btbusinesscare Yes I’ve reported it numerous times. I can give you the fault number if you like? Links are useless for me at the moment due to the lack of service
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Sheila Evans 🏴
(@SAEvans66) reported
@btbusinesscare No the problem still hasn’t been fixed, and now it’s the weekend. What do we pay a critical care charge for? I can’t do anything with your fault reporting website as it’s not mobile friendly. Your customer service is in decline.
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Rainbow Highlands
(@Rainbow_Int) reported
@btbusinesscare @SAEvans66 I’ve been on hold for 20 minutes for a query with my service. This is a disgrace
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🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧
(@Adamh29A) reported
@EE I pay for a service I am not getting a also have about 18 months left on my contract and your owned by @BTCare Thai should now t be happening and it's not just me am gone by Christmas if it not fix just as bad as @tntsports cut out on all channels 🤔🤔🤔🤔
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Sheila Evans 🏴
(@SAEvans66) reported
@btbusinesscare Been in a queue on there for over an hour, an all-round shocking service today
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Sheila Evans 🏴
(@SAEvans66) reported
@btbusinesscare I’ve tried 3 times today to sort our broadband fault & your team disconnect me. You changed us to digital, removed our critical care (without telling us!), now we have no broadband and no mobile signal. Is this the way you like to treat small businesses?