BT (British Telecom)

BT (British Telecom) Outage Report in Colwyn Bay, Conwy, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Colwyn Bay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Colwyn Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Colwyn Bay, Conwy, Wales 01/15/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Colwyn Bay, Conwy, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Rhyl and Colwyn Bay.

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City Problem Type Report Time
United KingdomRhyl TV
United KingdomRhyl Phone
United KingdomRhyl Internet
United KingdomRhyl Internet
United KingdomRhyl Internet
United KingdomColwyn Bay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Colwyn Bay, Wales

Latest outage, problems and issue reports in Colwyn Bay and nearby locations:

  • SaliWho Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales

    @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

  • mattywatts12 Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help

  • KarenNWoodham Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales

    @J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NJBruce29 Nathan Bruce (@NJBruce29) reported

    @bt_uk Hi, I managed to speak to 2 helpful colleagues at BT, I have logged a complaint with them and have opened up a complaint with openreach who "completed" the poor installation job. Just waiting for a response before I get back to BT. Thank you.

  • laura_jones82 Laura Jones (@laura_jones82) reported

    @bt_uk wow, custome for over 10 years, broadband renewal 60 pound, same package as a new customer 30 pounds! Time to look elsewhere.

  • PaulAtkins26 Paul Atkins (@PaulAtkins26) reported

    @bt_uk I have been left with very little internet, engineer booked and didn’t show !! This fault has been over a week. Current down load speed 3.5Mb & upload speed of 2.9Mb shocking service !

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    I quite enjoy ringing @bt_uk such lovely professional and caring staff . 40 min call went as if t was 5 mins . Took all the stress of the issue away and felt like I was talking to a friend . Top marks again @bt_uk

  • KernowJordan81 Jordan (@KernowJordan81) reported

    @bt_uk So if my neighbour denies access for whatever reason, the issue will remain unresolved? I'm sorry but that is beyond ridiculous. Meanwhile I am paying for a service not fit for purpose. If I was to cancel my Direct Debit, you'd sure as **** be on me dog on heat. Shocking service.

  • TheNigelroberts Nigel Roberts (@TheNigelroberts) reported

    Well @bt_uk openreach have possibly been the worst company I’ve dealt with in years due to the misinformation given by their engineer. Promised a call back again today , #hangingonthetelephone

  • SaraSinaguglia Sara Sinaguglia (@SaraSinaguglia) reported

    @bt_uk still no service, 11 days on, 3 engineers, several phone calls. Openreach engineers have acknowledged the fault, yet nothing is being done, apart from sending through my latest bill!

  • PedroMi70162754 PV_Miguel (@PedroMi70162754) reported

    @theMadridZone @btsport Don’t fall on this guys…. Distracting compliments from a coach who wants to knock us down!

  • Smamfa75 Sam (@Smamfa75) reported

    @bt_uk how do I cancel BT sport?

  • AmandaWJess1 Amanda W Jess (@AmandaWJess1) reported

    @bt_uk I’m leaving BT forthwith as they’ve not dealt with my upgrade or complaint. Will they care? I doubt it very much!