BT (British Telecom) Outage in Colwyn Bay, Conwy, Wales

@BTCare I ran the speed test and the wifi is so bad it couldnt give me a result

@BTCare I can't open anything on my desktop because wifi is so bad. So sending me links to test is no use

@BTCare In settings on my phone, service shows as connected but spinning icon indicating scanning i think

@BTCare For the last week it is has been intermittent dead slow speeds getting worse if anything. I dont think the connection drops as the hub shows constant strong blue light

@BTCare Ive stuck a wire in the back of the router now ro reset again. 20th century solution to 21st century problem

@BTCare I can't even call up Google so that shows you how slow. I can do a reset again but am not happy. I am paying for a service 24/7, not once in a while

@BTCare I called up a speedchecker and service was too slow to load. I'll try it on my mobile niw but this is no good as i have things to do

@BTCare So that didn't take long @BTCare Go out for 3 hours and on return find so-called service back to dead slow/stop. Z-grade service and I'll be asking for bill rebate @bt_uk @JFinchSaunders @dailypostwales @colinstdavids

@BTCare See my reply earlier. The web page says the passwod is wrong, but this can't be as ive never changed it. Am relying on mobile data from @giffgaff

@VilliersHunter @colinstdavids @BTCare And i have not received any emails on my desktop/tablet since 1500 yesterday due to this unacceptable service

@BTCare It's telling me the password is incorrect but that can't be the case as I've never changed it

@VilliersHunter @colinstdavids @BTCare Thanks but I don't live in a remote area or anything. Just need BT to get their finger out and provide a reliable service

@BTCare I pay for your service, and rely on it to allow me to access uptodate and rapidly-changong information. You're letting me down

@BTCare No faults reported. Was ok this morning. If i get 48 hours decent service I'll relax

@BTCare WiFi has been terrible up and down last few days in Conwy. Any issues reported?

@BTCare It was dead slow or non existent but seems to have picked up now thanks. Hub light was blue I think

@BTCare Our BT wifi service has been rotten the last few days. Please get in touch so you can sort it out. Ta

@andy_francis2 @btsport @RangersFC Just drove down an unbelievable road there lad fucking boss

@FrancineStarkey @bt_uk We're working on it, Francine! Many of our customers are now reporting that their service is returning, so hopefully it's not too long before yours does, too. - Rory

@bt_uk Line down, AGAIN.

@bt_uk just confirm the outage in Crawley, please. We all know it, but if you could get on to fixing it, well that would be swell. Cheers.

@iD_Mobile_UK Here’s me thinking it was something to do with my iPhone. Please fix ASAP. I’m not at home so no Wifi. Thank god im a @bt_uk customer and can use BT-FON in the mean time.

Thank god im a @bt_uk costumer, this @ThreeUKSupport outage is a pain in my job, good job I’ve got bt fon to log into 😃

Can @bt_uk kindly stop ringing us we dont owe you any money we have rectified it and have made a complaint. It was an old account from an ex manager that left in 2013. It would’ve thought this would’ve been rectified then. We are now with @VodafoneUK who provide a better service

I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

@Doonster3011 @bt_uk Move to Giff gaff mate, no problems there...

@bt_uk 4weeks but apparently you wouldn’t know because I’ve not told you that your service is down and you can’t track when it is 🤔

13 weeks since trying to order phone line from @bt_uk, still no sign of one. @WeAreOpenreach and @McCarthyStone blaming each other. Over 20 elderly residents without a phone line. They have until the close of Friday 18th to provide solid answers. @Ofcom complaint looming.