BT (British Telecom)

BT (British Telecom) Outage Report in Coldstream, The Scottish Borders, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coldstream, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coldstream and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coldstream, The Scottish Borders, Scotland 01/09/2026 09:35

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Coldstream, The Scottish Borders, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kelso.

Loading map, please wait...
City Problem Type Report Time
United KingdomKelso Internet
United KingdomKelso E-mail
United KingdomBerwick-Upon-Tweed Internet
United KingdomDuns TV
United KingdomDuns E-mail
United KingdomDuns E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Coldstream, Scotland

Latest outage, problems and issue reports in Coldstream and nearby locations:

  • davelionelblack David Lionel Black (@davelionelblack) reported from Berwick-Upon-Tweed, England

    I honestly think now all sport is postponed @SkySports and @btsport fees should be deducted from our monthly bills until they start up again this will help reduce peoples bills specially if had to self isolate so not earning #COVID_19uk #cornoravirusuk #selfisolating @SkyNews

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CounselOfWolf Bob The Builder (@CounselOfWolf) reported

    Second Tuesday night in a row and bloody @bt_uk broadband internet is down again! Really poor service for what we pay. Fix our line or your exchange issues ASAP please!

  • deadheaddraven DeadHeadDraven (@deadheaddraven) reported

    @bt_uk They have, and they have told me that BT have cancelled my upgrade and are cutting me off It's an automated process and there is nothing they can do what else are they going to tell me? I shouted at them till I was blue in the face but @EE won't do a thing to fix their mess

  • RyanMcGoverne RyanMcGoverne I Photo I Paint I 💙💛 (@RyanMcGoverne) reported

    @bt_uk No we haven't. Our broadband is down. I was kept on the phone for an hour until the BT advisor told me there are no engineer appointments. So we have no internet and no one fixing it. I would like a manager to contact me as the advisor clearly was not interested.

  • Spencer_Ohio1 John (@Spencer_Ohio1) reported

    @bt_uk Can you please educate your customer service teams that the retailer/sender is responsible for resolving any delivery issues? UK consumer law states the buyer/receiver isn't expected to chase up and resolve delivery issues. BT chose @RoyalMail so BT contact Royal Mail!!!

  • Ducey000 Sammy Duce (@Ducey000) reported

    @BTBusiness @btbusinesscare New customer, install date 10/06/22. STILL NOT WORKING! 3 BUSINESS DAYS WITH NO PHONE. No help, no call back. Totally mis sold a digital line, I just want a simple phone line. Losing revenue daily. Businesses, avoid at all costs.

  • elainemhug elainemh (@elainemhug) reported

    2/3 @e_emobile @bt_uk Refused bill cancellation despite them admitting, that neither SIM card was ever activated and EE told me to destroy them. Now tell me they will keep generating bills. EE want me to pay for a bill for a SIM card never used

  • StadiaDoghouse Doghouse (@StadiaDoghouse) reported

    @GoogleStadia Hey @bt_uk, would you have any incite at all about this? It seems to be a common problem with the Smart Hub 2 and it not allowing user control of the assignment of the 2.4ghz and 5ghz bands. Is there anything you can suggest to resolve this that doesn't involve buying a new.. 1/2

  • neilabrad Neil Bradford (@neilabrad) reported

    @bt_uk is there an issue with email services this morning? Getting an authentication error and cannot receive email on any device.

  • Harybo007 HBo (@Harybo007) reported

    @bt_uk Hi BT, an account was set up using my email address but I’m not the customer. I’ve already called about this but have just received more emails about ‘my account’. Please can someone get in touch?

  • elainemhug elainemh (@elainemhug) reported

    @bt_uk I have and they are refusing to cancel the bill. Saying I pay it or another bill will be generated. They now keep hanging up when I call.