BT (British Telecom) outages and service status in Coldstream, Scotland

Problems in the last 24 hours in Coldstream, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coldstream, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Coldstream, Scotland

Latest outage, problems and issue reports in Coldstream and nearby locations:

• 
  David Lionel Black (@davelionelblack) reported 1 minute ago from Berwick-Upon-Tweed, England

  I honestly think now all sport is postponed @SkySports and @btsport fees should be deducted from our monthly bills until they start up again this will help reduce peoples bills specially if had to self isolate so not earning #COVID_19uk #cornoravirusuk #selfisolating @SkyNews

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stockport871 (@stockport871) reported 6 minutes ago

  @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

• 
  Tracy Kydd (@injuredcyclist_) reported 9 minutes ago

  @bt_uk Have called them and they can't help me they keep saying to reset the router but fault is outside and I would like it fixed as bt broke it so please fix it

• 
  JoycieB (@blairjoyce3) reported 13 minutes ago

  @bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company

• 
  Paul stagg (@Staggly) reported 17 minutes ago

  @bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here

• 
  Jon Chadwick (@JonD_Chadwick) reported 17 minutes ago

  @bt_uk Still nothing. Asked for a manager to call back to see if they could help Still waiting

• 
  Ann Merrigan (@MerriganAnn) reported 18 minutes ago

  @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

• 
  David Percival (@pencil316) reported 20 minutes ago

  Horrendous service from @bt_uk. Dealing with my Father in Laws account and getting threatening letters when we’d been reassured it was sorted. Disgusting. Stay well away.

• 
  JohnBLFC20* (@Johnb2005) reported 24 minutes ago

  @NickLFC82 seen his latest crap about selling him for 80m, one muppet him living off a tweet btsport once read out

• 
  MattHopkins1620 (@MattHopkins1620) reported 26 minutes ago

  @bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.

• 
  redginger44 (@redginger44) reported 29 minutes ago

  @bt_uk I have raised a complaint and you already wish to close it I can’t access my account and realise I am paying more for BT sport I don’t have the time to make phone calls and clearly I am not valued as a long standing customer I left EE for same reason.