BT (British Telecom)

BT (British Telecom) Outage Report in Coldstream, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coldstream, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coldstream and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coldstream, The Scottish Borders, Scotland 11/27/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Coldstream, The Scottish Borders, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kelso and Berwick-Upon-Tweed.

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City Problem Type Report Time
United KingdomKelso E-mail
United KingdomBerwick-Upon-Tweed Internet
United KingdomDuns TV
United KingdomDuns E-mail
United KingdomDuns E-mail
United KingdomDuns E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Coldstream, Scotland

Latest outage, problems and issue reports in Coldstream and nearby locations:

  • davelionelblack David Lionel Black (@davelionelblack) reported from Berwick-Upon-Tweed, England

    I honestly think now all sport is postponed @SkySports and @btsport fees should be deducted from our monthly bills until they start up again this will help reduce peoples bills specially if had to self isolate so not earning #COVID_19uk #cornoravirusuk #selfisolating @SkyNews

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thetoftcroft The Toft Croft (@thetoftcroft) reported

    @bt_uk exactly how long can it possibly take to fix fttp? 2 weeks??? What exactly am I paying for? And no communication at all. What do you expect us all to do without internet? Not much chance of me renewing in April…

  • denis_mcneill Denis McNeill (@denis_mcneill) reported

    No problem with @bt_uk for years, but unable to renew my contract since 14 Dec. Phone call after phone call promised but never materialise. Shocking level of customer service. @BTCare @MartinSLewis

  • michmosh85 michelle lumby (@michmosh85) reported

    @bt_uk Great customer service 👍 must be a tough code to enter

  • DavidNSouter David Souter (@DavidNSouter) reported

    Has @bt_uk's "customer" "helpline" been "very busy at the moment" at all times of day and night for the past two years because of the volume of complaints from disgrunted customers or because it can't be bothered to employ enough staff to deal with us pesky customers?

  • KevinHilton6 Kevin Hilton (@KevinHilton6) reported

    @bt_uk I need an engineer here today without fail as I can’t keep taking days off for your companies failures, can you sort that ?

  • HectorDarling Hector Darling (@HectorDarling) reported

    @bt_uk Hi I was on the phone for a total of 30 mins, I obviously knew about the outage. I'd asked why the hub had changed from amber to purple. I spent 12 of the 39 minutes on hold. To be hung up on. Which is what happened earlier in the week. The BT app still says we r 6 days 2fix

  • Daria_QT Daria 🇬🇧🇪🇺🌹🧡💚 (@Daria_QT) reported

    @theGrit_music @bt_uk @BorisJohnson They were so awful when it came to our phone not working for weeks & they say we had to pay for it to be fixed I flipped - best decision EVER.

  • butterflyx85 Louise 👱🏼‍♀️🍔💕 (@butterflyx85) reported

    @bt_uk my wifi is connected but no internet in multiple devices in the home - what’s can I do to fix this?

  • VVitchfynder VVitchfinder (@VVitchfynder) reported

    Dear @BTCare can you let me know why the smarthub 2 is absolutely terrible? Plug in an ASUS router and everything works wonders. Put the smarthub back on Netflix streaming is terrible again. 900mbps down connection so it should be wonderful but it’s appalling with the smarthub.

  • SoddenGecko SoddenGecko 🦎 (@SoddenGecko) reported

    @techienickb @bt_uk @Ofcom I think I am on the 9th official complaint now. Some compensation has been provided, but if I lose my job, their T&Cs cover their ***. Just spoke with the social media team member who is going to try and escalate it with OpenReach