BT (British Telecom) outages and service status in Coldstream, Scotland

Problems in the last 24 hours in Coldstream, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coldstream, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Coldstream, Scotland

Latest outage, problems and issue reports in Coldstream and nearby locations:

• 
  David Lionel Black (@davelionelblack) reported 13 minutes ago from Berwick-Upon-Tweed, England

  I honestly think now all sport is postponed @SkySports and @btsport fees should be deducted from our monthly bills until they start up again this will help reduce peoples bills specially if had to self isolate so not earning #COVID_19uk #cornoravirusuk #selfisolating @SkyNews

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Even The Stars Music (@eventhestarsuk) reported 1 minute ago

  @bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look

• 
  Craig Goddard (@ChemTeachCGO) reported 4 minutes ago

  @bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.

• 
  lee davenport (@leedvnprt) reported 5 minutes ago

  @bt_uk I can't because the My BT app and online is broken. Just keep ending up on a page that says that you cant access my account and you're working on a fix. It's been like that since around April!

• 
  Carol Lord (@CarolLo58903853) reported 10 minutes ago

  @bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕

• 
  Darren Whitehall (@darrenwhitehall) reported 10 minutes ago

  @bt_uk my mother phone line has a fault and it is not working I have brought new phones and this has not changed the issue. I need help as my mum has dementia.

• 
  Cribby Youngs (@CribbyYoungs) reported 13 minutes ago

  @bt_uk Would it be courteous to advise a customer & resident of planned work installation outside of home......? No letters or planning leaflet in area..

• 
  AcharyaViren (@AcharyaShahV) reported 13 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  MumOfASwiftie (@Annette62702479) reported 17 minutes ago

  @KookyKym @bt_uk I’m on the BT900 (guaranteed speed of 700) and get less than 100 most days. No issues according to BT. Am still in contact with them to try and resolve this.

• 
  DJ Dinamique 🇫🇷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@DJDinamique) reported 20 minutes ago

  @CarersUK @bt_uk What I don't understand is now @bt_uk are moving people to VOIP (because that's what it is) they still have that idea that you can only have an hour free even though if you hang up at 59 minutes and call again it remains free. It feels like a trap.

• 
  Jess Sanderson (@VSKisser) reported 23 minutes ago

  @bt_uk you broke the internet end of Feb! Require a permit to work, cancelled the order to fix - with no communication - I’ve called and rebooked and you move the completion date and still sat paying for a service I am not receiving - absolute shambles!!! Sort my internet out!