BT (British Telecom) outages and service status in Coldstream, Scotland

Problems in the last 24 hours in Coldstream, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coldstream, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Coldstream, Scotland

Latest outage, problems and issue reports in Coldstream and nearby locations:

• 
  David Lionel Black (@davelionelblack) reported 27 seconds ago from Berwick-Upon-Tweed, England

  I honestly think now all sport is postponed @SkySports and @btsport fees should be deducted from our monthly bills until they start up again this will help reduce peoples bills specially if had to self isolate so not earning #COVID_19uk #cornoravirusuk #selfisolating @SkyNews

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mickey Deehan (@MickeyDeehan) reported 3 minutes ago

  @EDiamond136 @bt_uk Just cancel your DD for the shop they can't do anything about it they try and bully you to pay it but don't give in also youfiber is cheap and you get 1 gig speed

• 
  Warren Peters (@wizza_wozza) reported 12 minutes ago

  @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

• 
  Helen Wakelam (@HelenWakelam) reported 16 minutes ago

  @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

• 
  Rob (Furbs) Furber who will K.B.O (@Illtydeyes) reported 17 minutes ago

  @bt_uk When oh when are you going to FIX your on line software to tell me what my options are for upgrading my Broadband agreement. You have been saying for a YEAR your options didn't load this time but we're working to fix it? #Shambles

• 
  namecantbebrank (@alreetson) reported 17 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

• 
  noone@nowhere (@nooneatnowhere) reported 19 minutes ago

  @bt_uk correct number ported back. It worked for a month and then stopped receiving calls from Vodafone, 3, Lebara and others. Now nobody is able to sort it and they refuse to let us speak to a manager. Can you help??

• 
  SG (@ScouseSG) reported 22 minutes ago

  @Nunney2584 @bt_uk The absolute epitome of “that’s not my job and I can’t be arsed to actually help” response from BT there.

• 
  Sem Essessi (@SemiEssessi) reported 23 minutes ago

  @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 25 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

• 
  The Emperor Son (@TheEmperorSon) reported 27 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.