BT (British Telecom)

BT (British Telecom) Outage Report in Coldstream, The Scottish Borders, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coldstream, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coldstream and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coldstream, The Scottish Borders, Scotland 03/06/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Coldstream, Scotland

Latest outage, problems and issue reports in Coldstream and nearby locations:

  • davelionelblack David Lionel Black (@davelionelblack) reported from Berwick-Upon-Tweed, England

    I honestly think now all sport is postponed @SkySports and @btsport fees should be deducted from our monthly bills until they start up again this will help reduce peoples bills specially if had to self isolate so not earning #COVID_19uk #cornoravirusuk #selfisolating @SkyNews

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jok19887 jo (@Jok19887) reported

    @bt_uk My elderly parents moved into their new house 14th Feb & you STILL haven’t moved their internet over. Every week you tell them it will work. Almost TWO MONTHS when it should take 2 days. This is a disgrace, you’re causing them so much stress. How do we fix it?

  • CG_Scaffolding C&G Scaffolding Ltd (@CG_Scaffolding) reported

    @bt_uk It's supposed to be a new business line. Due to have another engineer come out on the 24th, no doubt the same issue will occur, 4th time! If they can not provide me with broadband, I will go to another provider #avoidbt @bt_uk

  • Tomahol1 Tom Holland (@Tomahol1) reported

    Day 78 of total @bt_uk internet outage. Remember lockdown? Not as long as this. Can't even work from home. You pride yourself on customer service, yet have demonstrated a fundamental lack of understanding of your own fault resolution process. Try to explain it, I'm waiting.

  • graceybabe1 Gwen Davison (@graceybabe1) reported

    @DocginaMrs @bt_uk Yes a lot of people have had the same problem

  • lummac James MacGregor (@lummac) reported

    @bt_uk set up new broadband contract - rate was wrong. Agent promised to get it fixed... 11 days later - no progress. Complaint logged... then closed by BT - no one even contact me... truly hopeless! Have to spend 30 mins in q just to speak to someone!

  • savvymare Judith Longman (@savvymare) reported

    @bt_uk Why have I been charged twice this month? Called. Hung on for an eternity. Was told there could be a problem. I wasn’t the only one. So where’s my refund?

  • Emmaw10114 Emma (@Emmaw10114) reported

    @bt_uk how long for the refunds to be sorted where u have charged customers twice this month. Mine is £60 it’s a lot of money to be down I need it thanks

  • LynnWoo50964783 Lynn Woodward (@LynnWoo50964783) reported

    @bt_uk Terrible service, we have had no service since the 3rd of March. Excuse after Excuse. Keep being told different times and dates as to when we will have connection. Apparently we don’t qualify for a dongle as temporary measure as we don’t pay enough.

  • kirstyc18 Kirsty Citrano (@kirstyc18) reported

    @bt_uk It’s a widespread issue! Are you seriously saying that every individual account holder must request the refund for the duplicate debit you have taken! @bt_uk that’s unacceptable. Refund everyone you have mistakenly taken money from immediately!

  • Jok19887 jo (@Jok19887) reported

    @bt_uk My elderly parents moved into their new house 14th Feb & you STILL haven’t moved their internet over. Every week you tell them it will work. Almost TWO MONTHS when it should take 2 days. This is a disgrace, you’re causing them so much stress. How do we fix it?