BT (British Telecom) Outage Report in Caernarfon, Gwynedd, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The Old Mill House
(@OldMillPadstow) reported
We have, yet again, been let down by @bt_uk @BTCare - if you have tried to contact us over the last few days then please call; 01841 541059 - very sorry for the inconvenience!
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Juxto
(@JuxtoG) reported
@bt_uk Not really helpful tho is it. My internet has been down since last night. My internet has been unsustainable for months
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Tom Allen-Stevens
(@tomallenstevens) reported
FFS @bt_uk will you sort the Internet out with @WeAreOpenreach we've been without Internet since your incompetence left us cut off on 16 Feb. You said you'd prioritise us but we've seen NO action. Anyone else had problems?
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77KLS
(@77kls) reported
@bt_uk roll on august when I can get out of my BT contact. Worst internet I’ve ever had. Allleats loosing connection
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Danny Nicholson
(@dannynic) reported
@bt_uk Hi Claire. Sorry, didn’t follow up as it got a little better. It’s still intermittent over the weekend. Keep getting disconnects at random times. Maybe a router issue?
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KP
(@KieranPhipps_) reported
@bt_uk order is now cancelled and is meant to re setup without having to swap equipment etc as promised by your customer service but now I've been chucked back into the auto system again! 🤬 Stuff this I'm going to @SkyUK
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Stewart Taylor
(@sktaylor99) reported
@btsportmotogp Exactly what I'm wondering. I pay for BT Sport all year just for MotoGP and now it seems thee won't be anything shown until the first race is on. Poor show @btsport
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Gary ✝️🐝🍺⚽️
(@ChubbyMead) reported
@bt_uk They don’t provide my service though.... you guys do. @OpenreachHelp Apparently I can get fttp from you now?? Who knew....
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Gary ✝️🐝🍺⚽️
(@ChubbyMead) reported
@bt_uk There is a fibre node on the pole outside my house.... do you need when I can upgrade to full fibre service please?
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Chris mcdonough
(@chrismcd87) reported
@the_pieface @virginmedia Virgin are shocking. I had issues everyday and they were useless. Switched to @bt_uk and it’s the best internet going 👍🏻. Definitely get rid of virgin