BT (British Telecom) Outage Report in Caernarfon, Gwynedd, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Caernarfon come from postal codes LL55.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Caernarfon, Gwynedd, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bangor, Caernarfon, Llanfairpwllgwyngyll and Menai Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bangor |
||
| Caernarfon |
Internet | |
| Llanfairpwllgwyngyll |
Internet | |
| Menai Bridge |
Phone | |
| Bangor |
||
| Llangefni |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
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Rob Jones
(@roblj94) reported
from
Bangor, Wales
@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk Any news on WiFi 6 support?
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colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa
(@Mummy2TwinsPlus) reported
@bt_uk I posted the equipment you asked me to return back on the 1st March unfortunately Royal Mail Track and Trace says its still at the post office I sent it back to you from. The websites's not working properly so I can't contact BT through that.
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Darrell fletcher
(@Fletchmeister81) reported
@bt_uk That site is crap, no info just register. Got told october 2021 its coming, infastructure put in november as post is behind my garden and still no fttp
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Luke Best
(@lukebest1981) reported
@bt_uk Seems to be working now. It’s very rare that it doesn’t so wondered whether there was some sort of local issue. Thanks
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Carl Taberner
(@Ctabsy) reported
@fiddler_mike @bt_uk I’m also having issues. Clicked on the link to log in and just says I’m not logged in. Won’t load emails on iPhone either!
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rachel
(@Rachbythesea) reported
@bt_uk Hi. Please can you advise how to get into an email address if the account was accidentally deleted from phone app and I can’t log in via internet explorer either? No longer a BF customer so don’t have a ‘My BT’ log in!
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gemma
(@gemmers) reported
@bt_uk hi BT is there a major broadband outage in northern ireland? several of my relatives have no connectivity
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Ian
(@MisterSniff) reported
I know @btcare don’t care, but CPI plus 3.9% every year - 1% would be bad enough but 3.9%? What a rip off…
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ChapterOneLoftus
(@chapter1loftus) reported
from
Loftus, England
@bt_uk so we appear to have problems with our phones yet again!! Trying to speak to anyone is completely impossible you disconnect the call which is rubbish for a phone company! #btfault
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Georgina Rowlands
(@welshelf13) reported
@bt_uk Hi, so the test recording I did worked fine so don’t know what the issue with WWE is. Next one is scheduled to record overnight on Friday so I’ll be back if that fails again!
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Georgina Rowlands
(@welshelf13) reported
@bt_uk My trial recording worked just fine, no issues with it so not sure why WWE isn’t working. Have reset my box and reset the series record link so will see if that fixes it, otherwise I’ll come back for more info