BT (British Telecom) Outage Report in Caernarfon, Gwynedd, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Caernarfon come from postal codes LL55.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
Phone (11%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Caernarfon, Gwynedd, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Caernarfon, Bangor, Menai Bridge and Llanfairpwllgwyngyll.
| City | Problem Type | Report Time |
|---|---|---|
 Caernarfon |
Phone | |
| Bangor |
Phone | |
| Menai Bridge |
Phone | |
| Menai Bridge |
Phone | |
| Bangor |
Phone | |
| Bangor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
-
Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
-
Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
-
colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
-
Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
-
Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
-
Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
-
Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
-
Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
-
Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
-
Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
-
Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Ewen
(@KidwawazatEwen) reported
@bt_uk Hi Kelly, 8th 10-12. But let’s get this straight a BT Openreach engineer and not the internal BT tech guy as there is nothing wrong inside the house. it is a line issue
-
Sharon Clarke
(@SharonC176) reported
@bt_uk If you could speed up the process that would be amazing. They’re seriously considering cancelling due to the dreadful service!!
-
Andy Middleton
(@andy_midd158) reported
@bt_uk Hi, my partner and I are trying to order on the live chat as we have a couple of queries but once virtual assistant is trying to transfer nothing happens doesn’t tell us a wait time please can you advise if there is an issue or do we just have to wait?
-
Kelly Lynn Langridge
(@Kelly_lynn82) reported
@bt_uk That would help a huge amount, thank you Nicola. How do we make this happen?
-
Kelly Lynn Langridge
(@Kelly_lynn82) reported
@bt_uk Patience has gone Nicola. This issue was first raised on the 16th. It’s been two working weeks, and people need to work to get paid. How would BT react to not being paid for 2 weeks? I pay a premium to get a premium service. Right now, I’m not getting what I pay for
-
Tom Whitlock
(@TomWhitlock) reported
@bt_uk what a great company. You have closed a complaint for a second time without an agreed conclusion. Your reference VOL013-703521923131 Maybe time you stopped concentrating on stats and offered some service
-
Richmond Tsikata 🇬🇭🇺🇬🇸🇸
(@tsikata10) reported
@Wizkid79597041 @justicesagada @btsport Fake people preaching unity. They always talk about support but select few.
-
James Rogers
(@xJekx) reported
@virginmedia So it’s better for virgin media to lose a customer permanently, rather than try and assist a loyal customer in these difficult Financial Times? Isn’t that a bit scandalous? I wonder if @bt_uk or @SkyHelpTeam would treat customers as badly
-
Jamie
(@Jamie60958846) reported
Currently being charged double by @btsport for my service. Our account no longer works. Shocking service. Gonna miss the game 🤬🤬🤬
-
ANONYMOUS
(@Carl12160416) reported
@bt_uk I've asked to swap to bt months ago .. had an engineer appointment on the 25th he never showed... this is after waiting 4 months for a new cable then a couple days later your asking me to send the equipment back