BT (British Telecom)

BT (British Telecom) Outage Report in Brockley Green, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brockley Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brockley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brockley Green, Suffolk, England 03/07/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brockley Green, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds and Sudbury.

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City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomSudbury Internet
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomNewmarket Wi-fi
United KingdomBury St Edmunds Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Brockley Green, England

Latest outage, problems and issue reports in Brockley Green and nearby locations:

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk What a bunch of crooks BT are. Sneaking in a above inflation increase . Luckily I do not use BT but My mother does. I will make sure that she leaves as soon as her contract is up. BT= POOR SERVICE, POOR VALUE.

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • Darkestfrost James bartlett (@Darkestfrost) reported from Haverhill, England

    @bt_uk hi there. Have recently renewed my contract with you. Why is my bt sport package still being charged at the out of contract price of £29.99? Its supposed to come down to £16

  • Patriciammills Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England

    @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • SeadogSpurs ⚓Ian⚓ (@SeadogSpurs) reported from Great Yeldham, England

    @BTCare my internet is down ??

  • neil_lev_sport neil leverett (@neil_lev_sport) reported from Steeple Bumpstead, England

    Foden played half the match Glenn. Coufal hands down MOTM #btsport

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @bt_uk Welcome to the worst broadband provider in the country . BT WE LIKE TO RIP OUR CUSTOMERS OFF .

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • evanderkleijn Ewout van der Kleijn (@evanderkleijn) reported

    @bt_uk please send out your router this Monday at the latest to avoid no fixed line broadband service My son is doing his A-levels and needs to go online. I can't believe your router is out of stock following the Black Friday deal. What did you expect? #btbroadband #disappointed

  • Kung_fu_eric J.K. (@Kung_fu_eric) reported

    @bt_uk November 6th it started, so keep paying for no service?

  • MonsieurStefan Steve Dickson (@MonsieurStefan) reported

    @bt_uk Thanks. It came back on about 20 mins ago. Sounds like a few people had the same issue according to a local Facebook group.

  • MattCarder1 Matt Carder (@MattCarder1) reported

    @btsport why does your app on fire tv stop every time it switches from Dolby vision HDR to non HDR before the adverts in football. Gives a message sorry there’s a problem playing the video, fine once restarted.🤨

  • EmperorMendoza Vladimir Raul (@EmperorMendoza) reported

    Jake: if you’ve never seen BT sport score before, trust me it’s worth giving it a go trust me, it’s really not, it’s the worst show on tv #WOLAVL #btsport

  • Lee_2410 Lee Hazell (@Lee_2410) reported

    If this year hasn't been bad enough, @bt_uk chasing me for subscriptions i cancelled months ago.... I was up to date on payments. Shame on you @bt_uk

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • paintofheart20 Heather Mead (@paintofheart20) reported

    @Dave_G_Grant @bt_uk Don’t worry next months bill will be reflecting the fact I’ve had no service

  • mikeondigital mikee11iott (@mikeondigital) reported

    @bt_uk Michael Elliott - I really need the connection team to call me as they sounded like they were going to resolve it rather than just cancel the order. 07805252808

  • cath_paterson Catherine Paterson (@cath_paterson) reported

    @bt_uk @bt_uk so I have had to contact customer services again today, there was no plan to contact me as no order number. I have had to start from the beginning all over again, over 1.25 hours on the phone, the first date they can give me is 7 Jan, that’s 3 months since the first order