BT (British Telecom) outages and service status in Boscastle, England

Problems in the last 24 hours in Boscastle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Boscastle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Boscastle, England

Latest outage, problems and issue reports in Boscastle and nearby locations:

• 
  Katie Goode (@Katie_TriPixels) reported 10 minutes ago from Bude, England

  @OpenreachHelp @bt_uk Yep, thought so. Support person from @bt_uk said the transatlantic was yours! Didn't think so. Still need a direct contact with someone from the group about an issue that's popped up about the cable.

• 
  Andy B 🦅⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🔴💙🦅 (@AndyPBurton) reported 15 minutes ago from Tintagel, England

  @Btsport Commentary team are crap. #CRYWHU

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Haynes (@IQuitMuskspace) reported 5 minutes ago

  .@bt_uk £37.44 Hilarious & insulting. 3 failed visits. 50+ calls to your utterly hopeless 'guides'. Multiple documented lies & broken promises. We have all the evidence, call recordings & video. We suggest you reconsider & seriously revise this pathetic 'compensation'?

• 
  John E (@John210750) reported 5 minutes ago

  @GrahamH36921247 @bt_uk Sign in sign out codes verification text message , at the point of ARGH 😡

• 
  joanne turner (@joanneturner76) reported 9 minutes ago

  @bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!

• 
  Ian P (@goatteeboy) reported 9 minutes ago

  @bt_uk Thanks. It’s working now, would have been nice to see some communication for what seemed to be a widespread outage.

• 
  David Sinfield (@omotforest) reported 10 minutes ago

  Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.

• 
  grace hooper (@messalinahooper) reported 10 minutes ago

  @bt_uk what a shame , 2 weekends, 10 days of using your "service" and I've got yo watch about 4 hours tv, in total. Tried calling your helpline but it was a 90-minute wait

• 
  Kenta (@nemurikyosirou) reported 12 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  Dave Moore (@davedjm001) reported 27 minutes ago

  @bt_uk I’m not in a position to call anyone at the moment… I notice I still cannot access my BT account with an email address I’ve used since 2018. Nothing is working as it should! Could you email me with a solution please.

• 
  Graeme Davis (@GraemeDavis) reported 28 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  francois clerc (@clercdesign) reported 30 minutes ago

  @bt_uk is so bad I can't even test the speed. Fibre!