BT (British Telecom) outages and service status in Boscastle, England

Problems in the last 24 hours in Boscastle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Boscastle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Boscastle, England

Latest outage, problems and issue reports in Boscastle and nearby locations:

• 
  Katie Goode (@Katie_TriPixels) reported 36 minutes ago from Bude, England

  @OpenreachHelp @bt_uk Yep, thought so. Support person from @bt_uk said the transatlantic was yours! Didn't think so. Still need a direct contact with someone from the group about an issue that's popped up about the cable.

• 
  Andy B 🦅⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🔴💙🦅 (@AndyPBurton) reported 40 minutes ago from Tintagel, England

  @Btsport Commentary team are crap. #CRYWHU

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Swanson (@Haggisguy) reported 5 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

• 
  Berni (@BikerBerni) reported 12 minutes ago

  @bt_uk Yet again BT email not working.

• 
  david bootle (@dbootsy) reported 13 minutes ago

  @bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.

• 
  Andy250 (@Ministryofmess) reported 16 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  J (@jaysta1979) reported 17 minutes ago

  @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

• 
  Kevin Chubb (@swanseagas) reported 18 minutes ago

  It only took @bt_uk 14 days to fix the broadband we pay them to provide. And it lasted a good 9 hours before it stopped working again. We should be grateful really. Incompetence on an industrial scale. Bravo. What a shambles.

• 
  Kate (@ManiacSpaniel) reported 19 minutes ago

  @bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.

• 
  Alan Swanson (@Haggisguy) reported 33 minutes ago

  @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 34 minutes ago

  @bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?

• 
  DomusHolmesPropertyFinder (@DomusHolmes) reported 35 minutes ago

  @bt_uk : Very disappointing service overall, and equally disappointing to find out engineers do not attend properties on weekend to fix fibre connection issues!!!