BT (British Telecom) outages and service status in Boscastle, England

Problems in the last 24 hours in Boscastle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Boscastle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Boscastle, England

Latest outage, problems and issue reports in Boscastle and nearby locations:

• 
  Katie Goode (@Katie_TriPixels) reported 6 minutes ago from Bude, England

  @OpenreachHelp @bt_uk Yep, thought so. Support person from @bt_uk said the transatlantic was yours! Didn't think so. Still need a direct contact with someone from the group about an issue that's popped up about the cable.

• 
  Andy B 🦅⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🔴💙🦅 (@AndyPBurton) reported 57 minutes ago from Tintagel, England

  @Btsport Commentary team are crap. #CRYWHU

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barbara Starkey (@brassbubs) reported 2 minutes ago

  @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

• 
  GM Mark Howitt (@MarkHowitt) reported 5 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Rod Robson (@rodrrobson) reported 7 minutes ago

  @bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.

• 
  John (@palacejohn) reported 9 minutes ago

  @bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?

• 
  Peter Nunn (@PeterNunn3) reported 12 minutes ago

  The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 18 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  Brad Hobson 🇺🇦 (@alfordbrad) reported 18 minutes ago

  @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡

• 
  Michael E (@Michael35427696) reported 19 minutes ago

  @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!

• 
  Richard Pont (@richard_pont) reported 20 minutes ago

  Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution

• 
  paul_archer (@paul_archer) reported 23 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.