BT (British Telecom) outages and service status in Boscastle, England

Problems in the last 24 hours in Boscastle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Boscastle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Boscastle, England

Latest outage, problems and issue reports in Boscastle and nearby locations:

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  Andy B 🦅⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🔴💙🦅 (@AndyPBurton) reported 47 minutes ago from Tintagel, England

  @Btsport Commentary team are crap. #CRYWHU

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  Katie Goode (@Katie_TriPixels) reported 47 minutes ago from Bude, England

  @OpenreachHelp @bt_uk Yep, thought so. Support person from @bt_uk said the transatlantic was yours! Didn't think so. Still need a direct contact with someone from the group about an issue that's popped up about the cable.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  Kevin Chubb (@swanseagas) reported 4 minutes ago

  It only took @bt_uk 14 days to fix the broadband we pay them to provide. And it lasted a good 9 hours before it stopped working again. We should be grateful really. Incompetence on an industrial scale. Bravo. What a shambles.

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  Kevin Chubb (@swanseagas) reported 8 minutes ago

  @bt_uk It’s working again this morning. Hooray. But your “cancel my appointment” element of MyBT is not. Swings and roundabouts.

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  Brad Hobson 🇺🇦 (@alfordbrad) reported 8 minutes ago

  @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡

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  Leigh Jamieson (@jaimo19) reported 8 minutes ago

  @bt_uk It’s a waste time nothing gets sorted just keep getting past to so many departments and the issue never gets resolved.He has had over 50 phones since start June.

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  Mags (@mags_cav) reported 9 minutes ago

  @bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.

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  Kevin Fowler (@KevinF1311) reported 11 minutes ago

  So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

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  PTID1977 (@PhilH1977) reported 13 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.

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  Shelley Squire (@badshelley) reported 17 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

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  nicolas mcmillan (@herbie963) reported 20 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please

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  Global_Mongrel (@Global_Mongrel) reported 21 minutes ago

  Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.