BT (British Telecom) Outage Report in Y Felinheli, Gwynedd, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Y Felinheli, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Y Felinheli, Wales
Latest outage, problems and issue reports in Y Felinheli and nearby locations:
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk Any news on WiFi 6 support?
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Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Rob Jones
(@roblj94) reported
from
Bangor, Wales
@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare no mobile signal at LL71 8EB.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
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Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Hague
(@timwhague) reported
@bt_uk Very disappointed to make a complaint and just get a message saying it was closed without any clue as what was or wasn't done. Complained twice in fact. Not that interested in waiting for an hour or so in a phone queue. Can you help?
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Sarah
(@Sarah92337345) reported
@bt_uk Openreach website says 2025, i really shouldnt be paying 29.99 a month for an unpredictable service. Your BT app says i have poor wifi, but you customer service agent told me that was not correct. If i could leave i would but cant afford to pay your cancellation fees
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Bimal Mohanan
(@MohananBimal) reported
@bt_uk Any fix for the Xbox Game Pass Issue?
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Sarah
(@Sarah92337345) reported
@bt_uk i have had two openreach engineers telling me that my line is unstable which is why my internet keeps dropping out and it wont improve until fibre is installed to the property. BT seems to think this is totally acceptable for myself and my neighbours, not happy
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cathy
(@cathy81368291) reported
@bt_uk Lol yeah right erm I’m with EE/BT and my broadband goes down all the time, so yes it’s breakable
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SB
(@simonbailey40) reported
@bt_uk - during my recent conv. with your retention team re broadband/sport renewal, there was so much background clapping, I couldn’t hear the call rep, so asked him to tell them to be quiet….so he hung up the call. Perhaps it’s time to move to a better deal/service from Sky?
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Sue
(@sueleckenby) reported
@bt_uk Yes I did thank you. They were much more helpful than the person I spoke to yesterday but unfortunately we’re unable to match the sky offer. Thanks for your help
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Char
(@xxCharlotte5xx) reported
@bt_uk having trouble finding a landline only package for my elderly mother? Do you still do Home Phone Saver Plan?
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CornishConnect
(@cornishconnect) reported
@bt_uk i am a residential customer
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JJH Building Solutions
(@jjhbuild) reported
@bt_uk No, there's no open WiFi networks where we live. Can't make any calls, can't send messages, no mobile Data signal, totally cut off from everything, if there was an emergency in our home this would be extremely dangerous..