BT (British Telecom)

BT (British Telecom) Outage Report in Y Felinheli, Gwynedd, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Y Felinheli, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Y Felinheli, Gwynedd, Wales 01/12/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Y Felinheli, Wales

Latest outage, problems and issue reports in Y Felinheli and nearby locations:

  • bwthyngwyn colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk Any news on WiFi 6 support?

  • Vinny_R_Jones Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales

    @frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!

  • alex_cropper Alex Cropper (@alex_cropper) reported from Bangor, Wales

    @bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!

  • roblj94 Rob Jones (@roblj94) reported from Bangor, Wales

    @bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot

  • Dewijones97 Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • Dylan_Williams8 Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • Vinny_R_Jones Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales

    “ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk No problems ta. Just a new shiny thing that makes me want it 😂

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • campbers1 David Campbell (@campbers1) reported

    @bt_uk Yes. The fault arises regularly around 8.30pm. Engineer came a week ago and fitted new box and router. The problem seems to be elsewhere, but we can't tell where. Frustrating

  • poshboyMMA Posh Boy MMA (@poshboyMMA) reported

    @btsport @bt_uk it’s nearly 6pm and we still don’t have ufc 287 on the app? This is such abysmal service. I’m sure I won’t be the only one asking for a refund on this months service.

  • AdamToner15 Adam Toner (@AdamToner15) reported

    @bt_uk Hey BT, I have had no broadband for a week: 1. You insisted I upgrade to full fiber. 2. OR took down my working copper & installed fiber which has never worked. 3. Endless calls with customer service, still no broadband a week later!

  • ntwitoutafghtx Ash Roberts-Holland アシュリー (@ntwitoutafghtx) reported

    @evilsltd @danawhite @btsport Now then mate! i watched it on the app last night no problem and I’ve just put the replay on there to check! might need to talk to someone as it might be an account issue or something

  • PETERPRICE181 PETER PRICE (@PETERPRICE181) reported

    @edjenx Made the mistake of starting to watch it on itv1. They just cannot do rugby commentary and the woman’s voice is awful. Thank goodness it was on btsport - even though Healy was trotting out his nonsense! 😳

  • Bbwzoe86 Zoe Louise Oliver (@Bbwzoe86) reported

    @bt_uk Is your service down because I have very slow internet atm

  • B3nas Benas Grigisas (@B3nas) reported

    Once again @btsport app has failed me, not able to cast a UFC287 replay on chromecast this morning, how hard is it to just fix the issues so people can watch the content we pay for. #failed

  • yasin_hqfamilia Dr Yasin El Ashrafi BEM (@yasin_hqfamilia) reported

    @bt_uk @eightball899 You need to refund people, this is the second time this has happened, absolutely shocking service 🤬

  • RucksSake For Rucks Sake (@RucksSake) reported

    I’ve caught up by other means now after having it spoilt by @btsportufc but from what I can see only the prelims available so far on BT at the moment? That’s pathetic @btsport sort your **** out else you are going to lose the custom of UFC fans

  • ManqobaLG 43.03s (@ManqobaLG) reported

    Never ever invite the drunkard Danny Murphy to the studio again. The clown offers viewers nothing. @btsport @SuperSportTV @premierleague