BT (British Telecom) Outage Report in Y Felinheli, Gwynedd, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Y Felinheli, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (6%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Y Felinheli, Wales
Latest outage, problems and issue reports in Y Felinheli and nearby locations:
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk Any news on WiFi 6 support?
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Rob Jones
(@roblj94) reported
from
Bangor, Wales
@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare no mobile signal at LL71 8EB.
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colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation
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Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kemmmy ✨
(@inthecloset) reported
@bt_uk I'm so greatful Lisa truely rocks!! The last few weeks have been horrendous. At least with this temp solution I can do more remotely and certainly won't be kicked off teams mtgs every 5mins. Hopefully! 🤞🏾 🥳
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GGZii
(@GGZiiSocial) reported
Sadly after a month @bt_uk fixed the internet. I'm left with 25 down and 4.5 Up for £60 a month. Their mini hub they provided gives 38/20 for £50 a month. I can't stream on that sadly. Why can't BT just install FTTP even the engineer said the cabinet is overloaded.
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Sarah price
(@Sarahpr53090920) reported
@bt_uk Really?! Then explain to my why my Nan of 73 years widowed has been waiting over 5 weeks for a phone line! And had the complete run around from BT….. shocking/ non existent customer service!!!!!
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Niamh ⁷
(@niamh_y_l) reported
@bt_uk Followed the steps about sending help then landline number, nothing has been done about the issue. Landline and Broadband has been down now for 24+ hours. Unable to do work.
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Paren Shah
(@ParenShah) reported
@bt_uk @WeAreOpenreach @OpenreachHelp I’ve been told that openreach need to send a multi skilled engineer to fix a network issue. The ONT modem is not connected to the network from what I understand.
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Miss Laband
(@Laband_Miss) reported
@bt_uk Any idea why I only get 12 channels via internet mode on the pro tv box? New customer and not happy with the service at the minute! Thanks
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Ayse Bilgen A.
(@birdeye16003035) reported
@bt_uk sw20 9dx area is totally down! We do not have wi-fi at home and not any hot spots. Please solve the problem immediately. We are working at home!
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GGZii
(@GGZiiSocial) reported
@bt_uk The issue is the cabinet used to provide 70/20 after 3 years it was 50/10 and now so many people are on the cabinet it's 24/4. The engineer said the cabinet is full and BT really should be upgrading.
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Aka Queenie
(@jubbsxx) reported
@Dowapr @bt_uk Still no show. Its unbelievably bad customer service... Yet their advertising for new customers!
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Hear_My_Moo
(@Moozlebee) reported
@bt_uk I’d love to, but that kinda requires me to have ******* INTERNET IN THE FIRST PLACE. I have to go for a minimum ten minute walk just to get enough phone signal to send angry messages to @bt_uk wombles who don’t think before they reply!