BT (British Telecom) Outage Report in Y Felinheli, Gwynedd, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Y Felinheli, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Y Felinheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Y Felinheli, Wales
Latest outage, problems and issue reports in Y Felinheli and nearby locations:
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk Any news on WiFi 6 support?
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
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Rob Jones
(@roblj94) reported
from
Bangor, Wales
@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare no mobile signal at LL71 8EB.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gra
(@Offline_09) reported
@bt_uk And as I explained to one of your colleagues if I lose my internet I am unable to work from home causing me a huge problem and my employer a big problem. So imagine how annoyed i am, when the very thing we agreed not to happen, did happen.
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Dr. R. Sole
(@OnePunchJon) reported
@bt_uk @BoydonMolly Are you having issues in London? It keeps dropping out for a few minutes, and then coming back in.
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🥳 Mashead 🎉 Happy 2021!
(@mashead_2000) reported
@moo_moo_uk @bt_uk @OpenreachHelp are you able to help with the matter?? Don’t seem to be getting any from BT
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Martin Williams
(@smailliwnitram) reported
@bt_uk I Clare. I'm still having problems. I was told the engineer would be here today by 1pm but I've heard nothing from @OpenreachHelp and the @bt_uk team say they have to submit a request which takes 3-4 hours to take effect. why can't your two organisations just speak to each other?
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•Lako•
(@TomLako) reported
Never experienced such bad service than I’ve got from @bt_uk and @WeAreOpenreach set up my account on 27/11/2020 and still do not have any internet. No one from bt knows what is going on and openreach have been out 5 times and still nothing. Clueless
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chrissie bye
(@chrissiebye) reported
@bt_uk Sorry Lizzie I thought you were here to help. I took the time to take the photos - find the exact location, re route my walk to find a wifi hot spot to tweet you but afraid my good will doesn’t stretch to doing your job for you
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Jane Symonds
(@SymondsJ) reported
@btbusinesscare I have a complaint reference 210107-001674 and maybe IMP-106636271 & previously 201210-000041 we were supposed to receive a phone call from yourselves by Tues 12-01-21 after our on line ‘chat’ on 7-01-21 but so far have heard nothing
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MTsack TV
(@MTsackTV) reported
@bt_uk OI British Telecom WHY i keep getting shockingly bad speed in 2021? Why getting slower every year? Why we are still customers that pay £60per month after 40 years? @elonmusk @StarlinkPage Isnt BT like lambs to the slaughter for you? Please hurry and save the UK internet
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daniel.gu06
(@DanielG22241401) reported
@bt_uk taking a bit long to get people set up with you internet isn't it! I've waited 4 weeks for mine, still nothing. see bt openreach vans go past every day and none will stop to do our networking. appalling customer service 1/10
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Drew
(@N4GY) reported
My @bt_uk hub is down for the 10th time this week 😫