BT (British Telecom) outages and service status in Ingoldmells, England

Problems in the last 24 hours in Ingoldmells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ingoldmells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Ingoldmells, England

Latest outage, problems and issue reports in Ingoldmells and nearby locations:

• 
  The Elm Tree (@TheElm_Tree) reported 20 minutes ago from Hundleby, England

  @bt_uk 6 days now without a phone service ...extremely poor customer service, no communication, no explanation #poorcustomerservice

• 
  Pete 🤓 (@Scoobysg5) reported 28 minutes ago from Ingoldmells, England

  @bt_uk why is the mobile signal so poor in Skegness struggling to browse, if I tether of an iPhone on ee it's fine but btmobile network poor

• 
  Dave Smith (@cubwolf) reported 38 minutes ago from Ingoldmells, England

  Dear @bt_uk @EE there are more than 10 people in Ingoldmells in the summer. Please sort out your overloaded mobile data network 👍

• 
  Jonathan Evans (@The5pecialone31) reported 42 minutes ago from Ingoldmells, England

  @mrscorer @IanLodge11 I don’t use any BBC service but got to pay the BBC licence fee to watch live sports provided by SkySports and BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trevor Chenery (@Krisp06) reported 6 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 7 minutes ago

  @brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.

• 
  WTF...😂 (@Aliens2back000) reported 12 minutes ago

  @bt_uk I've been a long-time BT TV customer, but with only the BBC left for news (versus Sky's 10+ channels), I need better choices. Enough is enough! Please expand your news lineup or risk losing subscribers. Waiting..

• 
  markdann. (@mrkdnnx) reported 13 minutes ago

  @bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!

• 
  CM (@Caldale58) reported 17 minutes ago

  @bt_uk is there ever a day when your products actually work for a whole day. If it's not the unstable app continually throwing you out, it's accessing MyBT. Why does anyone stay with you. Totally exasperated again.

• 
  Alison indge (@AliIndge) reported 20 minutes ago

  Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬

• 
  Adam Darke (@adarkelimited) reported 22 minutes ago

  Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

• 
  TSLG13007 (@TSLG13007) reported 23 minutes ago

  The usual appalling service from @bt_uk

• 
  Archi (@ArchiToolkit) reported 26 minutes ago

  @bt_uk This issue is not specific to my account. It's a bug on your website.

• 
  Ann Merrigan (@MerriganAnn) reported 28 minutes ago

  @bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??