BT (British Telecom) outages and service status in Ingoldmells, England

Problems in the last 24 hours in Ingoldmells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ingoldmells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ingoldmells, England

Latest outage, problems and issue reports in Ingoldmells and nearby locations:

• 
  Dave Smith (@cubwolf) reported 11 minutes ago from Ingoldmells, England

  Dear @bt_uk @EE there are more than 10 people in Ingoldmells in the summer. Please sort out your overloaded mobile data network 👍

• 
  The Elm Tree (@TheElm_Tree) reported 37 minutes ago from Hundleby, England

  @bt_uk 6 days now without a phone service ...extremely poor customer service, no communication, no explanation #poorcustomerservice

• 
  Jonathan Evans (@The5pecialone31) reported 43 minutes ago from Ingoldmells, England

  @mrscorer @IanLodge11 I don’t use any BBC service but got to pay the BBC licence fee to watch live sports provided by SkySports and BTSport

• 
  Pete 🤓 (@Scoobysg5) reported 52 minutes ago from Ingoldmells, England

  @bt_uk why is the mobile signal so poor in Skegness struggling to browse, if I tether of an iPhone on ee it's fine but btmobile network poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported 4 minutes ago

  @bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 6 minutes ago

  @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

• 
  Ann Merrigan (@MerriganAnn) reported 9 minutes ago

  @bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??

• 
  Adam Darke (@adarkelimited) reported 15 minutes ago

  Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

• 
  Kenta (@nemurikyosirou) reported 19 minutes ago

  @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.

• 
  Tubularswells (@Tubularswells) reported 19 minutes ago

  @bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 25 minutes ago

  @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

• 
  Stockport871 (@stockport871) reported 27 minutes ago

  @bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈

• 
  Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported 30 minutes ago

  @bt_uk So you’re making an upgrade I never asked for and it’s still cost me over an hour on the phone because you can’t get your appointments in the right order. I don’t care about your rigid systems - I’m the customer. I care even less that ‘AI did it’ - you trained it.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 30 minutes ago

  @grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.