EE Outage Report in Wetherby, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wetherby, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent EE outage reports came from the following cities: Leeds and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Peter Bennett
(@botrash) reported
from
Leeds, England
@EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?
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Shaun Harley
(@shaunjharley) reported
from
Leeds, England
Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?
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Josey - back up North 💙💛🏆 PhD
(@jemccudden) reported
from
Harrogate, England
@EE I have had problems with data gifting because the option doesn't appear. This has gone on for months and I have to call your technical helpline to transfer data to my son. Are there any fixes to the app, because this is a real pain!
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Michael Lockley #TheLostPaintingOfLagstoneHall
(@LagstoneHall) reported
from
Leeds, England
@BCFC_4LIFE @yvonne_cassell @EE I too seem to have the same problem on a Nokia.
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Roberto.
(@Rdickinson1987) reported
from
Leeds, England
@EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time
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Peter Bennett
(@botrash) reported
from
Leeds, England
@EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.
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GLENN
(@gbmcfc) reported
from
Leeds, England
@EE sort your signal out between Leeds n Huddersfield..... ****
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Big Leigh Nicholson
(@LeighNicholson) reported
from
Garforth, England
@EE can you update on issues with signal in Leeds please. No 4G or 5G
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@EE my 84 yr old Mum is trying to rearrange a ‘home move order’. She was kept waiting on chat for over an hour today & the number eventually provided to the dedicated team 0207 362 0200 says this number is not in service! How can you help her sort this?
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Ioannis
(@ialigizakis) reported
from
Leeds, England
@wynngeol @EE I am having issues at Leeds. No data at all 4G and 5G. I also have issues with my ADSL.
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C GC
(@Im_Planetdrama) reported
from
Gildersome, England
@EE please help I may be a victim of a scam I’ve DMd but so far had no reply .
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
And now 6 hours later, no reply to my tweet @EE. Perhaps my Mum should change mobile and broadband supplier - not impressed with your customer service at any level today!!
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Ash
(@ash_flay) reported
from
Swillington, England
@TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2
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Mel Sturgess
(@Sturgibee) reported
from
Harrogate, England
@EE Help needed STILL! EE messed up. 18 months of being ignore! I'm a number, I'm faceless and now I'm cashless. No live chat just lies and sad kittens.
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Peter Bennett
(@botrash) reported
from
Leeds, England
@ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!
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jon schofield
(@jon_schofield) reported
from
Gildersome, England
@EE @sophielosborn I’ll tell you who is annoying Sophie. EE are. They know how to stop this . Only want to help their self to your money. I’ve been with them since they took over orange.I’m moving as soon as I can. You can too. Another company will help you.
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Mel Sturgess
(@Sturgibee) reported
from
Harrogate, England
@EE Disappointed! Angry! screwed over!! EE **** UP. Horrific customer service. Court now the only option. #Corporategreed #Moneyovercustomers #Dontcarewontcare
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Pamela Clare
(@PCmakeup) reported
from
Harrogate, England
He everyone avoid @EE at all COST ✅ Stuck in a two year contract that was miss sold. Never run out of data they said... LIES LIES LIES. #poorcustomerservice AVOID AVOID AVOID
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Nath
(@nathlufc23) reported
from
Leeds, England
@EE why is the signal so poor in Leeds city centre recently?
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Peter Bennett
(@botrash) reported
from
Leeds, England
@tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Hardy
(@drmatthewhardy) reported
I was so fed up at one point last night that I tried to get out of my contract - but @EE wanted £179.80 to terminate our contract early, despite having used up the whole 14 day cooling off period trying to get the data issue sorted.
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2020
(@ChekalovZoran) reported
@EE how come a big company like yours has the worst app ever?. Its either maintenance or "we are having difficulties ". Constantly
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Mr Fonzie
(@MR_FONZIE) reported
@ee is your app down as I can't pay my bill??
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Eilidh Devenney
(@curlyworld) reported
@EE could someone please get in touch urgently, I’ve been left with no roaming in USA as it’s blocked though I have the confirmation text of approval. Please help
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Crofty
(@BatmansLass) reported
@EE The reason the payment was late was because right was never going to pay you more than I owed you. I had to wait for you to send me the correct amount, which I had informed you of. I can’t call you to say it’s paid or check youve received the payment. It’s a mess
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Matthew Hardy
(@drmatthewhardy) reported
An update to this story: On Friday night, after spending 2 1/2 hours on @EE's tech help chat line, I was finally able to chat to a senior staff member who solved the "no data" issue within 5 minutes (hurrah!). He also promised they'd give us the deal we'd been sold by @bt_uk
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Matthew Hardy
(@drmatthewhardy) reported
We'll see if this sorts the issue. But my initial impressions of @EE are of a company with inadequate customer service. Sure, you can get through to a junior chatbot within a few minutes, but they can't solve your problem.
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SemiBreveBot.xyz Status
(@semibstatus) reported
@EE what is up with your service around Holbeach, UK, H or H+ or EVEN E around most of the town. Absolutely awful and am considering changing providers
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michael king
(@michael73181333) reported
@EE my internet went down last night, and just been told a engineer won’t be out until Monday! All my devices including tv and mobile phone are reliant on internet, as the phone signal is bad. Very upset with the service
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?