EE Outage in Wetherby, City and Borough of Leeds, England

@EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time

@EE Disappointed! Angry! screwed over!! EE **** UP. Horrific customer service. Court now the only option. #Corporategreed #Moneyovercustomers #Dontcarewontcare

@EE Help needed STILL! EE messed up. 18 months of being ignore! I'm a number, I'm faceless and now I'm cashless. No live chat just lies and sad kittens.

He everyone avoid @EE at all COST ✅ Stuck in a two year contract that was miss sold. Never run out of data they said... LIES LIES LIES. #poorcustomerservice AVOID AVOID AVOID

@EE I have been a customer since the early 90’s via orange. Run our business phones through you. I am seriously considering leaving you. I live 12 minutes walk from the centre of Harrogate HG1 post Codd and cannot get a 3/4G Signal on my street or in my home 1/2.

And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!

@EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

@EE I seem to have lost 4G and can't get it back, have tried all the usual stuff. Can you help?

@EE Morning. Is the system down? I have no internet access, I’m in Leeds.

@charchar198 @EE Awful situation causing you unnecessary stress. Do take care Charlotte. Big hug.

Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

Right this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!

@EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

@EE Yes - moving out of flat in Leeds as workplace has shut down.

@MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE

128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

Would be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks

@EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.

@EE got a new pay as you go sim, using unlocked iphone 8. Only gives me 1 bar of service anywhere and data never works. Is there something I'm missing or have I wasted my money?

@EE @AmazonUK I have a PAYM SIM specifically for Alexa and calls frequently go to Voicemail. How do I troubleshoot? Who do I raise the issue with?

@EE @casssprawling My ee app exactly the same. Just been like this for over a week now. I've heard a few reporting the same issue now.

@EE Still not working

@EE How can I speak to an agent ? I’m a new customer, I’ve been over charged x no customer service to ring.!

@EE The tweet is as more to point out that your app and website are very unreliable and crash and have problems more times then they actually work. You offering to help kind of defeats the purpose of having an app or website

@EE @Ofcom @DailyMirror complaint ref: 14800601 I found ‘Kirsty’ from the #EE executive account team to be very intimidating and blackmailing towards myself in regards to dealing with my complaint of very poor network coverage/service from #EE very disappointing. 👎👎👎

@EE hi, the app (android, uk) isn't working for me. Is it common problem?

@matheknitician @EE I think for every mainstream provider, someone, possibly several someones, advised against them. That's the problem. I also checked some of the less well-known ones, and they said they couldn't supply our address. Once it's sorted I'm sure it will be fine, it's the transition.

@EE Hi guys, still waiting for replies from earlier, it may have been missed. Network appears to be out in some Harrow areas. Any news?