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EE Outage Report in Shalford, Essex, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Shalford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shalford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Shalford, England

The most recent EE outage reports came from the following cities: Haverhill, Tolleshunt Knights, Sudbury, and Halstead.

CityProblem TypeReport Time
Haverhill Internet 5 days ago
Sudbury Internet 20 days ago
Halstead E-mail 26 days ago
Sudbury Phone 2 months ago
Great Dunmow Phone 2 months ago
Haverhill Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shalford, England

Latest outage, problems and issue reports in Shalford and nearby locations:

  • Marjar13
    Martin Richards (@Marjar13) reported from Sudbury, England

    @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

  • Debzlou
    Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • theessexbird
    Zoe Dennis (@theessexbird) reported from Marks Tey, England

    @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

  • pavlosant
    Pavlos (@pavlosant) reported from Saffron Walden, England

    @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

  • lou26chris
    louisa hardy (@lou26chris) reported from Sudbury, England

    @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

  • AlexDay96
    AD (@AlexDay96) reported from Halstead, England

    £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

  • jane_cambridge
    Jane Cambridge (@jane_cambridge) reported from Hadstock, England

    @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

  • jayfreund
    James Freund (@jayfreund) reported from Earls Colne, England

    @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

  • bryer
    Bryer (@bryer) reported from Kelvedon, England

    @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

  • KirstenJayn
    Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • hattieholmes_
    Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

  • neal_with_an_A
    Neal Francis (@neal_with_an_A) reported from Messing, England

    Just called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • Andrew_S_Hatton
    Andrew_S_Hatton (@Andrew_S_Hatton) reported from Tolleshunt Knights, England

    @EE I need to report a scam SMS I am on a provider that uses EE's network but don't have an EE account.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NumberTenCat
    St Larry 😇 🍔🍟🥓🍳🥒🍅🥗 (@NumberTenCat) reported

    One whole week after I wasted another hour on the phone to @ee about my complaint, how many of the things they promised have happened? Absolutely none... No phone call on Monday, no follow up, nothing. Not. One. Thing Absolutely disgraceful 😡

  • felixleig
    fenster (@felixleig) reported

    Finally leaving @VodafoneUK taking both of my numbers to @EE No loyalty from @VodafoneUK prices high, signal poor,

  • Revamped_views
    Gary (@Revamped_views) reported

    @EE I've already issued them my PAC. However, what is the procedure from EE's side if I decide to cancel with O2 within the 14 day cool off period and stay with EE?

  • HercDotMe
    Herc.ME (@HercDotMe) reported

    @EE False advertising. I live in London, have both O2 and EE and where I live EE barely gets any signal and only 4G, no 5G. I'm not sure what this is ad is referring to but it is certainly not network (data transfer) speed. Moreover, #noRoamingCharge on O2.

  • leighday67
    Leigh (@leighday67) reported

    @jimmy_1975 @EE had them all my life never had an issue or signal problem with them at any time

  • djs9750
    Derek Simpson (@djs9750) reported

    @EE We have 4 phones all on ee and all experiencing the same problem. Nit sure about calls and will need to test it out.

  • LondonGirl351
    LondonGirl (@LondonGirl351) reported

    @EE when will you be fixing the next work issues in North London region please?

  • nopenothappy
    peter nattress (@nopenothappy) reported

    @fenlandposh @EE @Microsoft I've been with EE for my mobile for nearly 20 years with no problem, went with them for the landline and broadband recently, had a few teething problems initially but it eventually settled down

  • Ellietooo
    Ellie (@Ellietooo) reported

    @EE is my EE down?

  • withlovejojo
    Jo (@withlovejojo) reported

    @EE Thank you for reminding me, I need to cancel my Vodafone contract.