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EE outages and service status in Sawston, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Sawston, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sawston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sawston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sawston, England

The most recent EE outage reports came from the following cities: Cambridge, Royston, and Haverhill.

CityProblem TypeReport Time
Cambridge Internet 15 days ago
Royston Phone 17 days ago
Haverhill Internet 19 days ago

Community Discussion

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EE Issues Reports Near Sawston, England

Latest outage, problems and issue reports in Sawston and nearby locations:

  • hertscooke
    Lee Cooke (@hertscooke) reported from Royston, England

    Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

  • ianlearly
    Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • pavlosant
    Pavlos (@pavlosant) reported from Saffron Walden, England

    @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

  • HarrisonHeating
    Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • helengalletley
    Helen Galletley (@helengalletley) reported from Fowlmere, England

    @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • jjclarke101
    JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • jane_cambridge
    Jane Cambridge (@jane_cambridge) reported from Hadstock, England

    @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

  • Debzlou
    Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • craigeybhoy
    Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • thebiggis
    Ian Clark (@thebiggis) reported

    @EE We had a brief power cut last night and ever since my YouTube location defaults to the USA - any thoughts on how to fix this?

  • KazzyBay
    KazzyJBay (@KazzyBay) reported

    @EE Apparently police in our area looking at guy impersonating a member of your team. I have camera image which willing to dm. A a business customer I find this extremely worrying and cold calling damaging for your brand! This is happening in Whitstable, Kent

  • lyndannh
    Lynda Hull (@lyndannh) reported

    @EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.

  • Joesgill
    Joe Gill (@Joesgill) reported

    @EE can you update me if your network is down. My phone signal, WiFi & your website is down

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

  • Karenreid24
    Karen Reid (@Karenreid24) reported

    Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

  • AWayne26231
    Bruce A Wayne (@AWayne26231) reported

    @EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper

  • AndyC_52
    Andy  🇬🇧 🇺🇦 (@AndyC_52) reported

    @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window. This was yesterday. Got a new time slot today and hoping the iPhone 16 gets delivered

  • EliteScouser
    Peter Scouse Murphy (@EliteScouser) reported

    @EE Shocking service regarding my Z Fold 6. Misled by 150 agents, sent to a store that doesn't do repairs, then refused a warranty fix at Liverpool One for "dents" Samsung confirmed are fine. 2yo in tow, wasted train fare, and now your email bounces. DM me for the full complaint.

  • MattCowlin
    Matt (@MattCowlin) reported

    @EE My mobile data is not working on my plan. In the CM17 area. Is this a known issue?