EE outages and service status in Sawston, England

Problems in the last 24 hours in Sawston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sawston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Sawston, England

Latest outage, problems and issue reports in Sawston and nearby locations:

• 
  Munty (@Liam_safe_hands) reported 4 minutes ago from Cottenham, England

  Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

• 
  Paul (@paulhayward200) reported 10 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  Paul (@paulhayward200) reported 12 minutes ago from Haverhill, England

  @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

• 
  Pavlos (@pavlosant) reported 13 minutes ago from Saffron Walden, England

  @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

• 
  Craig Mcvey (@craigeybhoy) reported 18 minutes ago from Waterbeach, England

  @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

• 
  Ian Learmonth (@ianlearly) reported 21 minutes ago from Newmarket, England

  @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

• 
  Debzlou (@Debzlou) reported 24 minutes ago from Haverhill, England

  @EE got no broadband currently - are there any network issues?

• 
  Helen Galletley (@helengalletley) reported 25 minutes ago from Fowlmere, England

  @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

• 
  Paul (@paulhayward200) reported 28 minutes ago from Haverhill, England

  @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

• 
  Paul (@paulhayward200) reported 33 minutes ago from Haverhill, England

  @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

• 
  Jane Cambridge (@jane_cambridge) reported 39 minutes ago from Hadstock, England

  @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

• 
  Lee Cooke (@hertscooke) reported 39 minutes ago from Royston, England

  Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

• 
  JJ (@jjclarke101) reported 43 minutes ago from Exning, England

  Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

• 
  Paul (@paulhayward200) reported 49 minutes ago from Haverhill, England

  @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

• 
  Paul (@paulhayward200) reported 53 minutes ago from Haverhill, England

  @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

• 
  Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported 60 minutes ago from Reach, England

  @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Wardell (@ian_wardell) reported 6 minutes ago

  @EE As I've said, I've already tried around 20 times, and I've already said this 150 simply doesn't work, hence cannot be a legitimate number. How many more times must I try?? If one has to have a mobile contract with EE than this would explain it.

• 
  David Physick (@Fizzinnf) reported 8 minutes ago

  When is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.

• 
  _rambo£ (@_rambo_17) reported 12 minutes ago

  You r customer service is bad been on 3 calls today totaling 3 hours and still no service @EE

• 
  Karen Elizabeth (@virgodragon864) reported 13 minutes ago

  @EE help! Router died 4wks ago=no home broadband/wifi connection,homephone plugs into back of router so no landline either,contacting EETech for help=45min wait in queue-not enough mobile credit for that. Landline needs testing+replacement BTwallsocket-compatible router required.

• 
  W26|D12|L0 (@18_eightysix) reported 14 minutes ago

  so I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.

• 
  Hay (@sisterhaze) reported 18 minutes ago

  @LeilaniDowding @EE It wasn't that long ago that fibre optic cables where laid down for landlines phones. What happens to all these cables?

• 
  Ray Planet Earth 🇬🇧 (@JimBob1046620) reported 18 minutes ago

  @LeilaniDowding @EE It was super bad lol . Nothing at all , but many excuses

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 22 minutes ago

  @Wozza777 @LeilaniDowding @EE A lot of elderly people don’t have a mobile, some people live in areas where there is no mobile signal.

• 
  Andrea. Believe in Britain🇬🇧🇬🇧 (@AndiNeglia) reported 23 minutes ago

  @EE , your customer service is atrocious

• 
  Simon James 🚂 (@UKMondoMan) reported 25 minutes ago

  @EE Issue now resolved. Not the outcome I was looking for but a fair compromise.