EE outages and service status in Sawston, England

Problems in the last 24 hours in Sawston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sawston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Sawston, England

Latest outage, problems and issue reports in Sawston and nearby locations:

• 
  Paul (@paulhayward200) reported 3 minutes ago from Haverhill, England

  @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

• 
  JJ (@jjclarke101) reported 5 minutes ago from Exning, England

  Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

• 
  Paul (@paulhayward200) reported 5 minutes ago from Haverhill, England

  @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

• 
  Craig Mcvey (@craigeybhoy) reported 6 minutes ago from Waterbeach, England

  @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

• 
  Paul (@paulhayward200) reported 10 minutes ago from Haverhill, England

  @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

• 
  Ian Learmonth (@ianlearly) reported 12 minutes ago from Newmarket, England

  @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

• 
  Lee Cooke (@hertscooke) reported 14 minutes ago from Royston, England

  Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

• 
  Paul (@paulhayward200) reported 15 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  Jane Cambridge (@jane_cambridge) reported 23 minutes ago from Hadstock, England

  @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

• 
  Munty (@Liam_safe_hands) reported 29 minutes ago from Cottenham, England

  Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

• 
  Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported 29 minutes ago from Reach, England

  @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

• 
  Pavlos (@pavlosant) reported 33 minutes ago from Saffron Walden, England

  @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

• 
  Debzlou (@Debzlou) reported 38 minutes ago from Haverhill, England

  @EE got no broadband currently - are there any network issues?

• 
  Paul (@paulhayward200) reported 39 minutes ago from Haverhill, England

  @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

• 
  Paul (@paulhayward200) reported 51 minutes ago from Haverhill, England

  @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

• 
  Helen Galletley (@helengalletley) reported 60 minutes ago from Fowlmere, England

  @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin (@kingjustin123_) reported 7 minutes ago

  @Ofcom Can you point me to the relevant guidance about mobile service prolonged failure @EE has had signal issues for the past 90 days and have offered £0 in compensation, only credited what I would have paid if it was working 😵‍💫😵‍💫

• 
  They call me Shrugs (@Cooksley) reported 7 minutes ago

  @EE I gave up, but the backup service is a nonsense

• 
  souness's moustache 55 (@souness_tash) reported 11 minutes ago

  @EE Thats the problem call 150 🙄🙄 they are some staff are useless & I just can't be annoyed dealing with them anymore 😮‍💨😮‍💨 loyalty is nothing to EE anymore just same stuff time after time with them. Thanks anyway think sky mobile is offering better deals.

• 
  Steven O'Neill 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@steveon7) reported 12 minutes ago

  @EE Wasn't just mine was a few of ours phone not working

• 
  souness's moustache 55 (@souness_tash) reported 13 minutes ago

  @EE are actually getting worse 🙄🙄 will be calling up to cancel 3x phone with them after a long time. Prices/offers now are ridiculous compared to other providers. Would be nice if half the staff actually done there job in first place instead of having to constantly contact them

• 
  Dr Jonathan Lauderdale (@jon_lauderdale) reported 13 minutes ago

  @EE Hi, I think my number has just been put into hibernation, and I'm having trouble reaching a representative at your phone number (for some reason, I can't interact with the menu system). Can you help me?

• 
  jellybean1976 (@jellybean_7676) reported 21 minutes ago

  @EE @ee all I want to do is cancel roaming. The WhatsApp bot doesn't recognise what that means and I can't cancel it on the app or by logging in on the website (presumably making it deliberately hard to cancel).

• 
  Jennifer Williamson (@Jenniferdiana60) reported 22 minutes ago

  .@EE can you please sort out your service and signal issues in Derby can barely make calls and send texts having to connect to my home WiFi as the signal keeps dropping been like this the last 2 days 😑

• 
  Scotland The Great (@ScotlandTheGr8) reported 23 minutes ago

  @EE I did call. Your advisor basically said it was the best he could do (and it was worse than your own new customer offers).

• 
  Naomi Langford-Wood (@NaomiLWood) reported 24 minutes ago

  @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.