EE

EE Outage Report in Saint Asaph, Denbighshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Saint Asaph, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Saint Asaph, Denbighshire, Wales 07/05/2025 12:50

July 05: Problems at EE

EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Saint Asaph, Denbighshire, Wales

The most recent EE outage reports came from the following cities: Rhyl, Ruthin and Prestatyn.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhyl Internet
United KingdomRhyl Internet
United KingdomRhyl Internet
United KingdomRuthin Phone
United KingdomPrestatyn Phone
United KingdomHolywell Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Saint Asaph, Wales

Latest outage, problems and issue reports in Saint Asaph and nearby locations:

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    I want to cancel my 4G tablet as the contract runs out this month. Do I have to do it over the phone ? @EE

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    First evening off work for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    First evening off for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

  • kevinspower1 Kevin (@kevinspower1) reported from Hoylake, England

    @EE Day 4 of no signal in CH62 4UE. It’s a joke.

  • rjt2012 Richard Thomas (@rjt2012) reported from Prestatyn, Wales

    @EE really great customer service tonight from EE paisley site, all upgraded to XR phones @Fabneenee 📱thanks EE :-) #Loyalty

  • rjt2012 Richard Thomas (@rjt2012) reported from Prestatyn, Wales

    @EE really great customer service tonight from EE paisley site, all upgraded to XR phones 📱thanks EE :-) #Loyalty

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • J_FISHERJONES FISH (@J_FISHERJONES) reported from Rhuddlan, Wales

    @EE Offered £54 a month for a iPhone 8 Plus 20 gb data but I’ve been a customer for 6 years and never missed a payment wondering if you could sort me a better deal

  • MichelleLowri10 MrsGinge (@MichelleLowri10) reported from Denbigh, Wales

    @EE Thank you for replying. We have normal service now. For just under an hour we had no service but it seems ok now.

  • Chrisfenton40 Chris fenton (@Chrisfenton40) reported from Rhyl, Wales

    @EE I’ve all ready done that. Still won’t work. Looking at the comments there a fair few got same problem today.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jjbaggaley JJB (@jjbaggaley) reported

    @DesTidbury @EE I’m currently going through the same. WiFi box constantly flashing orange. Took 10 days to resolve last time. Sent all around the country, from Cardiff Sunderland. Each time I had to re-explain the issue 🤬

  • JaneBransby Jane Bransby 💙 (@JaneBransby) reported

    @EE I tried that and was put onto an auto text bot. The text bot told me the problem was ongoing but your app/website says ‘there is a problem and it is expected to be fixed by 9.28 on the 3rd. This is poor comms. At what point can we get compensation for lack of service?

  • ManyaBlanca Manya Blanca (@ManyaBlanca) reported

    @EE I joined 15 days ago. Have had service for 5 at best. I'm leaving your fraudulent operation. I don't do gas lighters as well as you turning off the service in its entirety with no warning or alternative. no thank you. I'm done with mediocre trying to tell me it's great

  • JaneBransby Jane Bransby 💙 (@JaneBransby) reported

    @EE We have had an area outage for three days. Your app says it will be fixed two days ago. I can’t get to speak to a person. What is going on?

  • ManyaBlanca Manya Blanca (@ManyaBlanca) reported

    @EE is there some reason that your service is down in the Clapham area again? Third outage in as many days and weeks. You'd turned off the 4g mast and have let the 5g mast become totally overloaded trying to compensate. Some customer service staff are honest! Fraudsters

  • DesTidbury Des Tidbury (@DesTidbury) reported

    @EE Has anyone else experienced dreadful 😬 customer service from EE? Since I’ve been with them nothing but trouble, especially with TV package. It’s now the 4th month in a row that they have got my bill wrong. Despite numerous phone calls they still haven’t got it right! Help!!

  • GersGirl20 Ashley. (@GersGirl20) reported

    @EE I just noticed an email saying they doing work near my area but frustrating as said could be down for 9 hours

  • Stillmanator Tim Stillman ⭐️⭐️ (@Stillmanator) reported

    @EE hi there, I am in Kent and have been without internet for a few hours now, the diagnostic bot says there is an area issue but I can’t find any information about this area issue. Is it with EE or the Kent area generally? Any indication as to when it might be fixed? Thanks.

  • CraigJDuffy Craig James Duffy (@CraigJDuffy) reported

    @EE Hey, I can’t really be bothered sitting on the phone for your network issue that you are already aware of…

  • sxd_11 SxD11 (@sxd_11) reported

    @EE @ee ive just spoken with your complaints team they are horrendous and have no abilty to find a solution. Just lies, misinformation. Would have recieved more empathy and consideration from an AI bot. I'll be contacting the ombudsman