EE

EE Outage Report in Ruabon, Wrexham, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ruabon, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ruabon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ruabon, Wrexham, Wales 12/13/2025 06:30

December 13: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ruabon, Wrexham, Wales

The most recent EE outage reports came from the following cities: Ruthin, Wrexham and Oswestry.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuthin Phone
United KingdomWrexham Phone
United KingdomWrexham Internet
United KingdomWrexham Wi-fi
United KingdomOswestry Wi-fi
United KingdomWrexham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ruabon, Wales

Latest outage, problems and issue reports in Ruabon and nearby locations:

  • ScottKyle82 Scott Kyle (@ScottKyle82) reported from Rhostyllen, Wales

    @EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!

  • helloitspip pip (@helloitspip) reported from Gobowen, England

    Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful

  • JodiiLeighh ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!

  • mufc7ade Adrian Wilson (@mufc7ade) reported from Wrexham, Wales

    @EE Hi is there an issue with EE network as I can’t make or accept any phone calls

  • JodiiLeighh ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter

  • dannypercival30 Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales

    @EE have a problem with my network

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help

  • JIGSAW_72 Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • DylanWynneJones Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted

  • dannypercival30 Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales

    @EE hi I have a problem with my phone

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MisterCow Hashtag McYoloSwag (@MisterCow) reported

    @EE iPhone launch day causing network issues? Getting nothing in Hull.

  • windymint1 No Problem (@windymint1) reported

    @SatanicTaxi @gblondon1 @EE Never had any issues with 3 apart from bottom of saint Martin's lane, Vodafone and O2 also faulty there !

  • George395220863 George (@George395220863) reported

    @EE Same team that put phone down on me and also don’t orders through or complaints through? That same team?

  • Mike44395967 Mike (@Mike44395967) reported

    @EE the last few months signal on the network has been diabolical and not just in the area I live. Others also seem to be having the issue. Always used to be good. Have you over subscribed? What’s going on?

  • Saddampiper Adam Piper (@Saddampiper) reported

    @EE Incompetent staff. A total of over 6 hours on the phone the last couple of weeks to sort a straight forward issue. Being told different things each time I call and having to explain each time. 2 complaints made Will be cancelling after 10 years Absolute frauds

  • nhg_911 Noman (@nhg_911) reported

    @JacobStockton @EE Has this been resolved? I had a similar issue, called EE & they told me order wasn’t processed. Had to place a new order over the phone.

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    @EE Which I will now clearly not receive before Monday and I am away. So I have basically paid the pre-order price to get it on the Friday and now ain’t getting it at all. So paying the higher rate for no product. Totally unfair completely misleading at the point of sale and no way to treat a customer with known medical vulnerabilities. I’ve requested call back three times this morning via 150 and got no reply.

  • jamrock Jamrock (@jamrock) reported

    I say this as a happy customer of @EE but every year they fail to learn how to enable a simple transfer of a data account from an existing Apple Watch to a new one. Yet again, not only is this not built into the setup, their operators are not trained and ready to solve this issue.

  • chapman1974 Chappers (@chapman1974) reported

    @chrismatt1920 @1T_1986 @EE Same here. Shambles. Will not upgrade again with them! However it's not all bad my apple watch is due delivery today (Not much good without the phone). Currently on Android ! #shitshow

  • NessaWS Vanessa White-Smith (@NessaWS) reported

    @EE #wifi why can’t I get a signal when I’m on the #underground @TFL #ridiculous