EE

EE Outage Report in Ruabon, Wrexham, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ruabon, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ruabon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ruabon, Wrexham, Wales 01/13/2026 15:25

January 13: Problems at EE

EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ruabon, Wrexham, Wales

The most recent EE outage reports came from the following cities: Ruthin and Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuthin Phone
United KingdomRuthin Phone
United KingdomWrexham Phone
United KingdomWrexham Internet
United KingdomWrexham Wi-fi
United KingdomOswestry Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ruabon, Wales

Latest outage, problems and issue reports in Ruabon and nearby locations:

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @EE I was meant to get a pac code so I can keep my number but have only got the confirmation of termination. Can you help

  • dannypercival30 Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales

    @EE have a problem with my network

  • mufc7ade Adrian Wilson (@mufc7ade) reported from Wrexham, Wales

    @EE Hi is there an issue with EE network as I can’t make or accept any phone calls

  • dannypercival30 Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales

    @EE hi I have a problem with my phone

  • DylanWynneJones Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • JodiiLeighh ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!

  • helloitspip pip (@helloitspip) reported from Gobowen, England

    Actually SO annoyed with @EE this is the second phone call where they haven’t called me back after it’s cut off (I’ve had full bars) and my problem is no where near resolved. They’ve ‘accidentally’ swapped my number with my Dads so I’m getting all his business calls awful

  • JodiiLeighh ..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England

    @Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter

  • JIGSAW_72 Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @EE Hi no it says I have to phone up I was on the phone for 30 mins yesterday and it never got sorted

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 1TD Tom Davies (@1TD) reported

    @EE Appreciate the reply Kyle but it's been the same through 4 Samsung galaxy models and nearly 8 years with you. It simply boils down to the lack of investment from EE for the counties of Shropshire and Powys. I'll be moving to Vodafone network shortly as they have better service

  • andjelinazec Andjelina Zecevic (@andjelinazec) reported

    @EE please check your DM’s regarding update issues

  • OnlyAlex22 Alex 🇬🇧❤️🇺🇦👑 (@OnlyAlex22) reported

    @EE Hello, is the app down? I'm getting a service unavailable request when trying to login. Thanks.

  • gg41r gman (@gg41r) reported

    @EE I have already been through every option, with Tech help etc. Including switching for a new Sim card. Im actually planning cancelling my account, as the service is NOT reliable. I barely get a signal in my home. calls come and go when im out. Cant even use internet in the cafe!

  • DanielH76073871 Dan (@DanielH76073871) reported

    @IGN @EE Looks crap

  • BigBadHamish James A Clark (@BigBadHamish) reported

    @EE Never mind teaming up with IGN. How about you reply to my two direct messages and my one public tweet? No internet since Monday when my service was supposed to switch over. Router stays on flashing yellow lights and the app set-up goes round in circles.

  • scottno75 Scott Ems (@scottno75) reported

    @EE your absolutely RUBBISH!! Been messed around with my iPhone order! Ordered on the 9th! Heard nothing, then tracker says EXPECTED 22nd-24th now it's change to AWAITING confirmation!! Your ***************! You can't do anything now either cause your tools are not working!!! 🤬

  • PeterKMac1 Peter Macdiarmid (@PeterKMac1) reported

    @EE Don't worry. Now fixed. It was a passive mode issue.

  • gg41r gman (@gg41r) reported

    @EE I have been told by EE customer services, that the area i live in, is allegedly a strong signal area. I get one bar of service if i am lucky.

  • Helene2 Helene Prach (@Helene2) reported

    @EE network has been down since yesterday evening in GL7 5… Any idea of when it will be back up?