EE Outage in Radstock, Bath and North East Somerset, England

@EE I don't use your service. I owe about 2 grand to you from an old phone so I wouldn't register with your service again. Stay safe though.

@EE WHY DO YOU NOT REPLY TO CUSTOMERS? YOU WERE QUICK TO ANSWER THE PHONE WHEN I WAS A NEW CUSTOMER!!!!!!!!!

@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE

@EE any issues with broadband coverage in Bristol? Have woken up to find mine down

@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can

@EE Disappointed? More like ripped off? Buy a new phone and SEPARATELY buy a new plug? So far,so #unsustainable I was told what a loyal, wonderful customer I was for staying with EE but failed to mention I needed a ruddy new plug!!! How? From where? What if I had limited mobility?

@EE Waited week & half for new phone: it comes WITHOUT A PLUG? which has to be PURCHASED SEPARATELY?!! I cant use the handset I have signed up for. Unbelievable. Also, what a waste of plastic - what am I supposed to do with the perfectly good old one? @Ofcom #Sustainability fail

@EE @WeAre8Official I only switched my family to @EE for the first time last year. My contract is up in January 2022. If you persist in this idiotic idea you've lost three contracts from me. Funny how no other network needs to screw it's customers in this way to, "invest in the network".

@netpro2011 @EE Same here in Bristol. Guess it's part of the outage thing we've had today.

@EE have had no phone service in Atworth, Wilts all afternoon and evening. Is there a network problem?

Anyone else on @EE struggling to get a decent signal?

When can a phone damage void warranty when damage does not result in failure? @EE_repair_dept @EE Not impressed!

@EE Yes sort out my problem today, because I am not happy about all this.

@EE is there problems with the customer portal can’t log i tii ok any accounts

@ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame

@EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

@EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

@EE Amazing service from lady at EE Southgate Street Bath today - shame we couldn’t seal the deal as EE always offer better deals online...

@EE I’m trying to unlock an Huawei P30 lite that I got from yourselves in Feb but your website isn’t recognising the IMEI number and Iv spoken to you 3 times on the phone. Keep getting told to go on the website! Please help!!

@EE I’m having trouble accessing #MyEE is there a problem with it generally or just my account? :)

@EE my 4G and overall signal has been shocking this past week. My phone couldn’t connect to the internet or even take calls today. How is this ok?

@EE offered me the TCL phone, saying it was an amazing phone. It's terrible, EE lie.

@NIStats @EE Same with 3 Marshall. In Tenerife atm without any signal issues but can't make a call sitting in the house in Belfast. Been with them over 20 years, lately is the 1st I've had major problems

@EE Just wondering! It’s EE down?? My broadband just stopped and not costumer service available to help!

@EE what’s going on? My internet is down and no phone to call to support!!!!

Great service @EE Had a problem with my phone so chatted to a agent online very helpful and got it sorted 👍

@EE That's a terrible deal!

@EE Terrible service, 3 weeks of internet issues. Engineer visit. All fixed apparently. No, not fixed, unable to download or watch anything online. 3 years of complaints, Top dollar prices, bargain basement service.

@EE hi - broadband speeds have been terrible for the last 2 days. Getting 2 mbps in the Eastbourne area currently. Is there a problem with service in this area?

My god @EE is shocking. No matter where I go, be it Belfast, London or Cardiff, or even at home, their network coverage is abysmal 😡