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EE outages and service status in Purton, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Purton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 28, 12:57 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purton, England

The most recent EE outage reports came from the following cities: Marlborough, Chippenham, and Fairford.

CityProblem TypeReport Time
Marlborough Internet 3 days ago
Chippenham Phone 29 days ago
Fairford Phone 1 month ago

Nearby cities with recent reports

Marlborough

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purton, England

Latest outage, problems and issue reports in Purton and nearby locations:

  • Maximus1V
    Max Hale (@Maximus1V) reported from Purton, England

    @EE since your notification on price rise over 14% you've lost me as a customer. Plenty of other choices in the market. Shame after over 20 years

  • LadyNanBullen
    Dominique Hamblin (@LadyNanBullen) reported from Swindon, England

    Hey, @DPD_UK, your service is the worst I've come across! A 20mile round trip to pick up a phone from @EE Swindon & it's not there as you sent it to the wrong depot! Took 45 mins & 2 phone calls to ascertain that. I will be complaining.

  • imlost187
    Mick Dundee (@imlost187) reported from Malmesbury, England

    @EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.

  • marky3230
    Mark Cook (@marky3230) reported from Swindon, England

    I need help 15th Aug my phone stopped working Came back went to carphone warehouse who sent the phone away for repair. When it came back the report said that @EE have blocked the phone I have never been with @EE , carphone warehouse think they have typed the incorrect IMIE number

  • Bobajob40
    Andrew Monkhouse (@Bobajob40) reported from Carterton, England

    @EE Hi I received a parcel today from ee...I am not aware of ordering the item. How can I check the item has not been sent in error. I have not received any emails re the subject item except DPD delivery notifications. Finding your on line help no help...help appreciated

  • Hatwell88
    Hatwell (@Hatwell88) reported from Carterton, England

    One of thos times im glad @EE wifi is shockingly **** so i dont have to watch anymore of that horrendous #nffc crap #HughtonOut #EEout

  • 19EightFour
    AndyD 🏳️‍🌈 3.5% 💙 (@19EightFour) reported from Swindon, England

    have to say i am supremely impressed by @EE data plans and reliability of service i’m on unlimited data and haven’t had a single problem streaming You Tube

  • robertsimms
    Simmo (@robertsimms) reported from Swindon, England

    The @EE monthly increases of joint account = £24 extra per month. Wasn’t told this when recently entered a new contract. Tried calling and was told to download an app to spend more money which can be used towards my bill, sometimes saving £10 p/mnth. WTF, EE. Years of loyalty?

  • DJDEX6
    DJ DEX (official since 1986)🇺🇦 (@DJDEX6) reported from Swindon, England

    @EE I don't have a problem with a small increase. It's the HUGE increase stayed in this article that I seek answers on .

  • Hatwell88
    Hatwell (@Hatwell88) reported from Carterton, England

    @EE whats happening with your signal in the Oxfordshire area the last 24 hours? It keeps dropping out?!

  • lordveteran
    Chris Goodall (@lordveteran) reported from Chippenham, England

    So, I've been with @EE for less than a week and already can't make any calls as there is no network coverage in my area. @kevinbacon you sit on a throne of lies, best coverage my arse.

  • Hatwell88
    Hatwell (@Hatwell88) reported from Carterton, England

    @EE im pretty sure when i entered into a contract with you, i pay my money and you provide a service...your wifi has been so crap recently,it gives me good grounds to cancel my payments as your not providing the service i purchased!

  • mattrogers9
    Matt Rogers (@mattrogers9) reported from Swindon, England

    Ffs @EE why are you so useless. It shouldn’t be difficult to transfer my current SIM card to an esim. I’ve now gone online, phoned up and now had to visit a store of which the first store I’ve now visited say they can’t do it due to your end not working and have to go to another.

  • daryl_telling
    sl4phe4d (@daryl_telling) reported from Swindon, England

    @EE called to talk about my payment plan and got no help what so ever! Very unusual as I normally get exceptional customer service from you.

  • Hatwell88
    Hatwell (@Hatwell88) reported from Carterton, England

    @carlsmith_88 @EE Prob switch providers and get a sim.only deal soon so they cant **** about my bills.

  • Philli89
    NP (@Philli89) reported from Chippenham, England

    No mobile provider in the uk covers themselves in much glory but @EE are the absolute worst. Honestly the provide you with online deals that you actually cannot obtain, just money scamming bastards

  • leemholmes
    Lee (@leemholmes) reported from Swindon, England

    @EE silly question but what’s the 4G/5G like at the Eden project. I’m there on Saturday and need to make sure I’ll have a service.

  • DJDEX6
    DJ DEX (official since 1986)🇺🇦 (@DJDEX6) reported from Swindon, England

    @EE Yet the signal in our area is awful. Multiple drop-outs. No signal. So more money for an ever decreasing service.

  • hackerhowroyd
    Richard Howroyd (@hackerhowroyd) reported from Swindon, England

    @EE is there an issue with coverage in Swindon as struggling today

  • Peterbutt
    Peter butt (@Peterbutt) reported from Malmesbury, England

    Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GarethSalisbur1
    human (@GarethSalisbur1) reported

    @DerekAllan61 @EE EE are robbing lying ***** , got my bill down to £15 a month with customer services , then get a letter saying that I have to pay £26 a month a week after I got the bill down . Was straight back on the phone and told them I ain’t paying more than £15 a month and that’s that.

  • mezzymeddles
    Karen Dixonova (@mezzymeddles) reported

    @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(

  • SajjadElPatron
    Sajjad El Patron (@SajjadElPatron) reported

    The worst network customer service i have ever seen @EE . I made an order and customer service said they can’t do anything because the order is still at @parcelforce . the worst courier service in UK. I will terminate all services from EE.

  • vpharm
    Kev (@vpharm) reported

    @EE EE are so stupid that they signed a stranger a new phone contract & claim they live at my home address. EE then demanded to know my full name, address & date of birth. Why should I give my surname & date of birth to corrupt company given they have been fined by @ico & @ofcom

  • FadiFaysal
    Fadi F. (@FadiFaysal) reported

    @MarkyTalk @EE Share your sentiments Mark. Been with them since Orange days. Been absolutely horrible with moving homes that they moved me to BT & now I can’t even go back to EE where all my other mobile phones etc… are. Ongoing since July 6th & no hope!! Brag bout being best co 25 times!!

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @EE No problem, thank-you :) i have an iva if that impacts anything? Would only be a sim only i'm looking to add

  • tim_blandford
    Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported

    @djmattye @EE Seems to happen on WiFi and 5g phone calls. Resorting to WhatsApp voice calls which work fine. Issue is definitely with network.

  • rogers01_tony
    Tony Rogers (@rogers01_tony) reported

    @DerekAllan61 @EE I too have had so many issues with EE/BT, spanning in excess of two and a half years. Wouldn't touch them again with a barge pole.

  • top_timothy
    TamCFC1888 (@top_timothy) reported

    @MarkyTalk @EE Can’t disagree. I’m only with them as I have a historic deal they continue to try and get me to move from. I find their customer service poor and their pricing is for phones ridiculously high compared to others. They are the best for coverage but at on that to a ridiculous degree

  • DamonCochrane1
    Damon Cochrane (@DamonCochrane1) reported

    @bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.