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EE outages and service status in Purton, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Purton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Apr 27, 12:08 PM GMT+1.
  • 50% Internet (50%)
  • 25% Total Blackout (25%)
  • 25% Phone (25%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purton, England

The most recent EE outage reports came from the following cities: Minety, Swindon, Carterton, Chippenham, Cirencester, and Marlborough.

CityProblem TypeReport Time
Minety Phone 2 hours ago
Swindon Internet 5 days ago
Swindon Total Blackout 15 days ago
Carterton Internet 29 days ago
Swindon Internet 1 month ago
Swindon Phone 1 month ago

Nearby cities with recent reports

Minety

1 recent signals

2 hours ago
Swindon

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purton, England

Latest outage, problems and issue reports in Purton and nearby locations:

  • Hatwell88
    Hatwell (@Hatwell88) reported from Carterton, England

    @EE im pretty sure when i entered into a contract with you, i pay my money and you provide a service...your wifi has been so crap recently,it gives me good grounds to cancel my payments as your not providing the service i purchased!

  • robertsimms
    Simmo (@robertsimms) reported from Swindon, England

    The @EE monthly increases of joint account = £24 extra per month. Wasn’t told this when recently entered a new contract. Tried calling and was told to download an app to spend more money which can be used towards my bill, sometimes saving £10 p/mnth. WTF, EE. Years of loyalty?

  • Philli89
    NP (@Philli89) reported from Chippenham, England

    @N_Aucks09 @EE **** all I can actually use the usless *****. Honestly ****, they put all these class deals online then when you come to try get one its near on impossible

  • hackerhowroyd
    Richard Howroyd (@hackerhowroyd) reported from Swindon, England

    @EE is there an issue with coverage in Swindon as struggling today

  • Hatwell88
    Hatwell (@Hatwell88) reported from Carterton, England

    One of thos times im glad @EE wifi is shockingly **** so i dont have to watch anymore of that horrendous #nffc crap #HughtonOut #EEout

  • daryl_telling
    sl4phe4d (@daryl_telling) reported from Swindon, England

    @EE called to talk about my payment plan and got no help what so ever! Very unusual as I normally get exceptional customer service from you.

  • LadyNanBullen
    Dominique Hamblin (@LadyNanBullen) reported from Swindon, England

    Hey, @DPD_UK, your service is the worst I've come across! A 20mile round trip to pick up a phone from @EE Swindon & it's not there as you sent it to the wrong depot! Took 45 mins & 2 phone calls to ascertain that. I will be complaining.

  • DJDEX6
    DJ DEX (official since 1986)🇺🇦 (@DJDEX6) reported from Swindon, England

    @EE Yet the signal in our area is awful. Multiple drop-outs. No signal. So more money for an ever decreasing service.

  • Maximus1V
    Max Hale (@Maximus1V) reported from Purton, England

    @EE since your notification on price rise over 14% you've lost me as a customer. Plenty of other choices in the market. Shame after over 20 years

  • Bobajob40
    Andrew Monkhouse (@Bobajob40) reported from Carterton, England

    @EE Hi I received a parcel today from ee...I am not aware of ordering the item. How can I check the item has not been sent in error. I have not received any emails re the subject item except DPD delivery notifications. Finding your on line help no help...help appreciated

  • Hatwell88
    Hatwell (@Hatwell88) reported from Carterton, England

    @carlsmith_88 @EE Prob switch providers and get a sim.only deal soon so they cant **** about my bills.

  • k_tbproductions
    kris (kTbproductions) (@k_tbproductions) reported from Hullavington, England

    @bleach_boy_vevo @EE It’s terrible service? All the other networks will give you ASAP! Makes you think BEST NETWORK HMMMM!!

  • marky3230
    Mark Cook (@marky3230) reported from Swindon, England

    I need help 15th Aug my phone stopped working Came back went to carphone warehouse who sent the phone away for repair. When it came back the report said that @EE have blocked the phone I have never been with @EE , carphone warehouse think they have typed the incorrect IMIE number

  • leemholmes
    Lee (@leemholmes) reported from Swindon, England

    @EE silly question but what’s the 4G/5G like at the Eden project. I’m there on Saturday and need to make sure I’ll have a service.

  • imlost187
    Mick Dundee (@imlost187) reported from Malmesbury, England

    @EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.

  • mattrogers9
    Matt Rogers (@mattrogers9) reported from Swindon, England

    Ffs @EE why are you so useless. It shouldn’t be difficult to transfer my current SIM card to an esim. I’ve now gone online, phoned up and now had to visit a store of which the first store I’ve now visited say they can’t do it due to your end not working and have to go to another.

  • FKAColinTDF
    Colin P (He/Him) (@FKAColinTDF) reported from Swindon, England

    @EE why can't I get the same prices on upgrade as I can as a new customer on the Pixel 6 Pro?

  • Hatwell88
    Hatwell (@Hatwell88) reported from Carterton, England

    @EE whats happening with your signal in the Oxfordshire area the last 24 hours? It keeps dropping out?!

  • Philli89
    NP (@Philli89) reported from Chippenham, England

    No mobile provider in the uk covers themselves in much glory but @EE are the absolute worst. Honestly the provide you with online deals that you actually cannot obtain, just money scamming bastards

  • lordveteran
    Chris Goodall (@lordveteran) reported from Chippenham, England

    So, I've been with @EE for less than a week and already can't make any calls as there is no network coverage in my area. @kevinbacon you sit on a throne of lies, best coverage my arse.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LeiSnoby
    ggg (@LeiSnoby) reported

    @EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!

  • blown_ranger
    Craig Taylor (@blown_ranger) reported

    @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

  • bladestylez02
    Curtis Evans (@bladestylez02) reported

    @GaryMcI74904767 @EE Got the same problem aswell with their internet it's a ******* joke claim to be the fastest broadband what a croc of ****

  • voidmode
    André (@voidmode) reported

    @EE your new customer service method is rubbish, i call, i get a text message browse some bloody site, to get another text message I WANT TO TALK TO A BLOODY HUMAN not do this ridiculous rigamaroll.... Absolutely poor design choices...

  • HardwickRalph
    Ralph Hardwick (@HardwickRalph) reported

    @EE My full fibre EE service keeps being cut, losing my TV image. Your website and fault finding service is diabolical. Why cannot I discuss with a real person rather than a computer bot?

  • Jonfun7Mufc
    Jonathan (@Jonfun7Mufc) reported

    @EE why is my broadband still down, its been off since 2am........ CF39 9UY. Refunds??????

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE is there an issue with your website , when I try to log in its in a loop reloading page about 10 times then white screen with "BLOCKED" in top left corner, my contract up today seems you don't want me to renew it

  • Danixkshb
    Dani (@Danixkshb) reported

    @EE really poor experience at your Westwood Cross store — faulty repair, multiple visits, and poor service. Formal complaint raised. Can someone look into this?

  • wandaxmoods
    M 🐼 (@wandaxmoods) reported

    @EE the way you do your billing is confusing I’m actually not renewing with you ever again because I’ve had nothing but issues and your customer service is embarrassing

  • ToonFan85
    Geordie-InOz85 (@ToonFan85) reported

    @EE absolute shame you. Do the right and end the contract or just put a pause on it until he gets himself sorted. @Ofcom #DoTheRightThing Please reshare to help my mate out.