EE outages and service status in Porthcawl, Wales

Problems in the last 24 hours in Porthcawl, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porthcawl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Porthcawl, Wales

The most recent EE outage reports came from the following cities: Tonypandy, and Bridgend.

City	Problem Type	Report Time
Tonypandy	Internet	5 hours ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Porthcawl, Wales

Latest outage, problems and issue reports in Porthcawl and nearby locations:

• 
  Nicola Fine (@NicolaFine1) reported 2 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Bby Gurl (@BenHarris918) reported 4 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported 7 minutes ago from Swansea, Wales

  @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

• 
  James Jenkins (@James_Jenkins_9) reported 9 minutes ago from Swansea, Wales

  To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

• 
  Jamie-Lee (@jamiebradnum) reported 10 minutes ago from Swansea, Wales

  @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

• 
  liv (@al0haliv) reported 13 minutes ago from Swansea, Wales

  ok so @EE has the worst complaints procedure and customer service cool thanks xxx

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 14 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  MIKE NEATE (@PHOENIXS80) reported 15 minutes ago from Llantwit Major, Wales

  @EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...

• 
  mami (@Yazziie_xx) reported 16 minutes ago from Swansea, Wales

  IS ANYONE ELSE’s data on @ee down

• 
  Brian Parsons (@parsons_brian) reported 29 minutes ago from Port Talbot, Wales

  @EE email from EE to say problem in my area, network will be affected. No change there then!

• 
  Ricky Mainwaring (@rickmainz1989) reported 31 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Aled Thomas (@AledThom) reported 33 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Rosi Jones (@rosijones) reported 33 minutes ago from Swansea, Wales

  @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 38 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  Lindsey Kent (@pixi_1008) reported 40 minutes ago from Swansea, Wales

  @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

• 
  Jamie-Lee (@jamiebradnum) reported 42 minutes ago from Swansea, Wales

  @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

• 
  Philip(Phil)England (@philengland1) reported 43 minutes ago from Landore, Wales

  Trying to cancel bits of a new package I was pressured into with @EE - #difficult and #annoying, still not managed to get it done. If your considering switching to EE, DON'T!

• 
  Jan Williams (@archersfan) reported 43 minutes ago from Swansea, Wales

  @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

• 
  MIKE NEATE (@PHOENIXS80) reported 49 minutes ago from Llantwit Major, Wales

  @StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out

• 
  James Jenkins (@Jamesdroid1) reported 54 minutes ago from Aberavon, Wales

  Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sufyan (@sufy1000) reported 4 minutes ago

  Hi Can you cancel my order as I've ordered the wrong membership. My order number is EE-53443030 Thanks @EE

• 
  Ellie In The Room (@RoomEllie) reported 4 minutes ago

  So, the only payment options with EE are giving free rein to take any amount from your bank with direct debit OR register your debit/credit card for @EE to drain your account at any time 🤔 Either option isn't putting #customers in control. #EE worst mobile provider @itvMLshow

• 
  Iestyn T Davies (@iestyntdavies) reported 9 minutes ago

  @virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?

• 
  Paul D (@PaulDee9) reported 14 minutes ago

  @KellyHatfieldx @EE No big company cares about you or your service. Their full responsibility extends to grabbing your money. After that any 'correspondence' is reducing their profit on your transaction. Thats why they have AI and bots designed to make you so frustrated that you will just give up.

• 
  Martin McConachie (@HamdonMart) reported 15 minutes ago

  @EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳

• 
  Forgottengirl078 (@forgottengirl78) reported 16 minutes ago

  @EE Can you send me the formal complaints department email please. I am now on to my 8th person who can't seem to grasp how to do their job. HUMAN error is rife with this issue.

• 
  Chris Dee (@chrisdee2016) reported 16 minutes ago

  @EE @WeAreOpenreach The order was placed ages ago the equipment fitted but connection to post outside couldn't be made as there is an issue with it we were informed along with our nextdoor neighbour we could ask if they could use the electricity pole to run the cable

• 
  Abdullah lodhi (@alodh15) reported 21 minutes ago

  @EE @EE @WeAreOpenreach Still without any broadband, no Internet connection and its coming upto 3 months. Absolutely terrible. No one has any idea of when it will be fixed. There is so much miscommunication between EE & openreach, its the customer's who suffer!

• 
  Rach 🇪🇺 (@MsVespertilio) reported 22 minutes ago

  @Bandit5570 @EE Haven’t had a problem in years! But last two months atrocious!

• 
  Charlie Halstead (@CharlieMansfi17) reported 24 minutes ago

  @coveragechecker @EE If I’m paying for a network, I’m paying for a service. PAYG or contract shouldn’t determine whether I get the best network my phone supports. basic network capabilities shouldn’t be reserved for the most expensive plans.