EE Outage Report in Porthcawl, Bridgend county borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Porthcawl, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porthcawl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Porthcawl, Bridgend county borough, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Bridgend, Swansea and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Phone | |
| Bridgend |
Internet | |
| Bridgend |
Phone | |
| Swansea |
Phone | |
| Tonypandy |
Phone | |
| Bridgend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Porthcawl, Wales
Latest outage, problems and issue reports in Porthcawl and nearby locations:
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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karen robinson
(@karenro25754935) reported
@MeStressymummy @mouthwaite @EE Don’t be so horrid
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Emily Farndon
(@EmilyFarndon1) reported
@mouthwaite @EE Can't fault EE have really bad credit because of ex husband yet EE gave me a contract and it's obviously increased my credit, I had a recent issue and couldn't pay on bill date yet they reconnected my phone and allowed me to pay on the date I said I could
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Steve
(@FallenShadows82) reported
@EE does the mobile insurance on my iPhone include battery issues?
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tracie akehurst
(@stripper1971) reported
@mouthwaite @EE Tam, I feel ur pain, ur not on ur own loads out there have this all the time, u go to the shop they say its separate from the online, u then call customer service and they redirect u to the shop, tell them u r leaving and go to a different phone company it does help somtimes
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Carol Anne Gale
(@CarolAnneGale) reported
@mouthwaite @EE Virgin are as bad, said my address was wrong been living in the same address for 20 years therefore their customer for 20 years,take a huge amount of money off me every month but wouldn’t offer me an upgrade on my mobile though I was due one.
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Jake Rees
(@JakeRee33129122) reported
@mouthwaite @EE When my monthly rolling contract with EE ran out their customer service on the phone refused to cancel the contract. Their store said I could only cancel by phone, and months later they told me I’d racked up a £300 debt which they then passed over to a debt company! Awful company
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faye
(@MeStressymummy) reported
@RonGRAH20712792 @mouthwaite @EE Iv never had bad service from them,hubby lost his job couple years ago(before covid kicked off) I missed 4 months of payments,they never cut me off,they helped me,we got back on track an are still with them,I could never ever fault ee from my point of view
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Jazz 123
(@Jazzito) reported
@mouthwaite @EE I totally agree I was with them for 19 yrs + when they were ‘orange’. They were S***t every week I got fault messages, my reception in my house was crap and I complained constantly about their customer service. I’ve finally left now. I got a good deal for my daughter tho. 😰😰
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Mark Dimbleby
(@DimblebyMark) reported
@mouthwaite @EE Tamzin move to Tesco, never had an issue and my whole family have had mobiles with them for a number of years. Don’t accept Covid as an excuse for poor service as it isn’t and most people are back at work now in one form or another.. If not they should be!! (Unless isolating)