EE Outage Report in Porthcawl, Bridgend county borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Porthcawl, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porthcawl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Porthcawl, Bridgend county borough, Wales
The most recent EE outage reports came from the following cities: Swansea, Maesteg and Landore.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Porthcawl, Wales
Latest outage, problems and issue reports in Porthcawl and nearby locations:
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖
(@philengland1) reported
from
Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Doughty
(@SueDoughty25) reported
@EE @EE this is not helping us!! As a business customer I expect more information. I need to divert my mobile as I am going on holiday and can not do it. This is not good enough. 2 days of poor service is not acceptable
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Hank
(@Hank_OmH) reported
@EE Could have at least sent us an email or message to inform us of the issue. Been thinking it was my phone that was the problem
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Wensdi13
(@Buffalobaz13) reported
@EE seriously,your broadband is absolute shite!!! And I mean shite! The worst I’ve ever had.
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M
(@ioi_M2) reported
@EE Hi EE, I’m in Newcastle (NE2 2TA). My mobile data suddenly stopped working indoors, but works fine outside. Tried on 2 EE phones — same issue. No Wi-Fi at home, so I rely on mobile data. I saw you’re investigating — any update
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meilir jones
(@mei_bach) reported
@EE @EE still having trouble with voice call, going through sometimes not at all other times and not working on wifi calling
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tarquin 🏹🏹🏹 💙
(@tarquinmorgan) reported
@EE This has caused havoc with the delivery of medical supplies. More information is required as to what the problem is and when you expect it to be fixed!
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Tom Evans
(@toonarmy98) reported
@EE i cant receive phone calls from another network and i need to able to as my sister is disabled. In case of emergency’s. Whats going on???
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M
(@TheColonel_83) reported
@EE Please can you send me a link to submit a complaint? Service this week has been atrocious 🥺
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Ryan
(@TheRocketMan_1) reported
@EE It wasn't just voice calls though, I was having issues responding to important texts too
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Jo Barrett
(@posh_jo92) reported
@EE anyone else getting frustrated with a copy paste response, not detail no care. No consideration. Not good customer service. How about explain what the issues actually are and how your fixing them