EE Outage Report in Porthcawl, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Porthcawl, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porthcawl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Total Blackout (23%)
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Phone (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Porthcawl, Bridgend county borough, Wales
The most recent EE outage reports came from the following cities: Bridgend, Swansea, Tonypandy and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Phone | |
| Swansea |
Wi-fi | |
| Tonypandy |
Internet | |
| Bridgend |
Internet | |
| Tonypandy |
Phone | |
| Bridgend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Porthcawl, Wales
Latest outage, problems and issue reports in Porthcawl and nearby locations:
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖
(@philengland1) reported
from
Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Boaby
(@oorboaby) reported
@EE is there an issue with home broadband in Glasgow G13?
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Chris Cotton
(@talk2cotton) reported
@EE Hi mark, extremely slow, unable to do anything really. Restarted pc and router many times no help
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Endeavour Energy
(@endeavourenergy) reported
@gcwhite @EnergyAustralia Hi Grant, apologies for the delay in our response. We are not experiencing any issue's on our social media platform so I'm not sure why you are unable to DM us? If you would like us to investigate further please call us on 131003 at you earliest convenience, Regards @EE team
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Ash 1974
(@andy_horner) reported
@EE thanks for sending out a phone without a charger or earphones and without advising that’s what you do? 20 years a customer and no explanation from your inept customer service team 😳😳
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Colin Moores
(@ColinMoores) reported
@EE Tried your text service that was a pain. It asks you to validate yourself and when you do it asks you to login, this I did and it took my to the my ee page for online upgrades. I had to login to my ee then click on the link from 150 to get it to work. Your IT is abysmal.
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Nicola
(@MicraNicola87) reported
@shibbydudesweet @EE I didn't, I put up with it for about a year and a half before I bit the bullet and early upgraded. It was honestly the worst Samsung phone I've ever had
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Ksanks007
(@ksanks007) reported
@EE Is there network issues with your mobile services today? My phone has gone dead with no mobile data and just emergency calls allowed
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Richard Hitchin
(@ChardHitchin) reported
@EE Hi Helen, I spoke to someone from customer services, who has tried to add the pack. They told me to turn my phone off and on again, and that the pack would be automatically added. It wasn’t but my credit was taken. The next two times I called customer services they hung up on me.
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Lucilia
(@Lucilia37539980) reported
@EE Unbelievably stunned by the lack of service of @EE. Bad communication, bad service, bad products.... Really wondering how a company like this is still on the market wirh a service like that. Awful experience and would not recommend to ANYONE!
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Máté Nyerges
(@matnyerges) reported
@EE hi, today my signal disappeared out of the blue, I have no service since then. It’s been fine in the past year or so. Winchester area. Any ideas what might cause this? Many thanks