EE Outage Report in Porthcawl, Bridgend county borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Porthcawl, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porthcawl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Porthcawl, Bridgend county borough, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Port Talbot, Swansea and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Porthcawl, Wales
Latest outage, problems and issue reports in Porthcawl and nearby locations:
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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LouiseA.Gx
(@Louise_Gx) reported
@EE clearly being ignored!! Your customer service is absolutely shocking and you obviously don’t give a **** about your loyal customers! Think I’m just going to leave all together rather than bother getting another product with you when you won’t help with it anyway! Disgusting!!
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Mr Veggie Kray
(@veggiekrays) reported
@mags_louise @EE Yeah they owed me money too (which I never got back) and they still have the cheek to ask me for my last month even now and it's about 4 years ago lol
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Sahira khan
(@KhanSahira) reported
@EE Worst customer service ever. It’s like pay to EE to get stress from there staff. Such a shame
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rich.
(@richard__ellis) reported
@RobertoAdamson @EE You would think they would be ready for this. The first guy told me it can only be done via the app, or website (it can’t). He just wasn’t sure which! The second guy was literally on another planet 🪐 @EE which department can help me with this?
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Mark
(@Mark29071823) reported
@EE I wouldn’t know about the signal due to the fact I ordered a phone 3 weeks ago and still waiting every week I’m told by the end of the week now they’ve said by the weekend or we will refund you what a joke of a network I’ll stick with virgin mobile
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Biff🔮
(@FxckBethaanyy) reported
Called @EE for an update, mentioned that I was promised 14 days and it’s now been 3 weeks, the guy genuinely couldn’t give a **** and just went “oh sorry” sorry?! I’m paying to upgrade early?! I want some compensation after being told different things every time I call
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Salman
(@_SalmanAnwar) reported
@EE customer services have been shocking today, really needing help and still getting nothing via the chat?
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Steve Cronin
(@SteveC71) reported
@EE Bloody awful service from your chosen courier supplier #DPD ,they've had the package since 12:50pm and their excuse for not delivering today " All our vans have broken down"!!
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Lynn+Ben Roe 🎗💙💛
(@Lynn_BenRoe1) reported
@EE home broadband not working whats the phone number where I can report it thanks
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Ross Garrick
(@rgarrick84) reported
@EE any issues with your service in the KA4 (Ayrshire) area? Had no Internet since 3pm