EE Outage Report in Porthcawl, Bridgend county borough, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Porthcawl, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porthcawl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Porthcawl, Bridgend county borough, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Bridgend and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Phone | |
| Bridgend |
Internet | |
| Bridgend |
Phone | |
| Swansea |
Phone | |
| Tonypandy |
Phone | |
| Bridgend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Porthcawl, Wales
Latest outage, problems and issue reports in Porthcawl and nearby locations:
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@NendickPeter) reported
@blatantly_sassi @EE Ofcom regulates EE, however under distance selling regulations, you don't have to see or indeed sign a contract, escalate your complaint internally, above manager level to operations level then ask to be referred to the exec office. Each complaint that reaches them costs ..
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Marsal Firdaus
(@Marsalalakazam) reported
@wazzaster @EE Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @zems_ins by a friend and they were able to resolve the problem.
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Samuel James
(@Stanleysonson) reported
@EE I called technical support to help get esim on new phone. You said you would activate your end and now it has disconnected my old physical sim in my old phone and not activated in my new phone. Now I have to call 111 and have no phone.
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Priya Mulji
(@PriyaMulji) reported
I don’t want a month free @EE - I JUST WENT MY PHONE TO WORK PROPERLY!!! Shocking service from EE - tech support is appalling!
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David Fawkes
(@dgfawkes) reported
@EE I have to log into the My EE app every time I open it. Can you help at all?
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Sadiq Chikte
(@SidChikte) reported
@EE disappointed! Firstly got insurance and you are not able to replace my phone, and it's been a week! The customer service has been shockingly poor! Also, your network coverage in parts of Southend is shocking. Literally no service in Thorpe Bay and Clifton terrace!
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karl edward
(@KarlTweetkarl) reported
@wazzaster @EE The problem with customer support is their no response or automated replies that do not solve anything. When I had similar difficulties with my account I had to reach out to @zems_ins for help. The good thing is they did help fix my acct.
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Christopher Langley
(@azteckon1892) reported
@EE North Tyneside has awful signal it keeps having to refund its customers
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w00ting softly
(@Look1Waffles) reported
@EE is there a problem with broadband? Our home lost internet about 2 hours ago
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BG
(@Alfred78636925) reported
@EE Not providing what you promise breaches your contract I'm afraid, as does false advertising. My bill to your company in court will be higher than any fee you can come up with, trust me. You've had countless opportunities to help and couldn't be arsed I'm afraid