EE Outage in Porthcawl, Bridgend county borough, Wales

@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

@EE email from EE to say problem in my area, network will be affected. No change there then!

ok so @EE has the worst complaints procedure and customer service cool thanks xxx

Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out

@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...

@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

@EE pls why is my data not working

IS ANYONE ELSE’s data on @ee down

@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

@EE Any chance you can sort the signal in margam, port Talbot. It has been awful for weeks!

@EE hi there I’m trying to contact yourselves about a upgrade. I wish to cancel as I can’t get through to yourselves, phone been put down twice in the last 15mins

@chrisMcG4 @EE @LMcgonigall Why are you using a wifi extender? That's your problem

@EE So after about 3 days of messaging, I've just had a phone call about this which just made me more embarrassed about my financial situation and out me I'm a bad mood.... Thanks for thst EE, that'll teach me to moan won't it

@EE phone and data services have been bad since at least Septenber 2020 in the NN67SQ area. You say you know about it and are working on it. Still the service is very poor.

@EE hi I spoke to your technical team as I've been signal issues and they said there was nothing they could do so they would apply a reduction to my bill for the remainder of my contract but my latest bill is for the usual amount despite having signal issues since 8 january

@EE hi, should I be getting calls from BT open reach concerning the speed of my internet or is it yer another scam? They claim I am an indirect customer of theirs.

@EE is your network down in WA3? Haven't had a consistent signal for a few days now

@EE But I’m expected to carry on paying for a poor service?

@EE Hey EE, maybe you can address the current internet problems and the fact that there are thousands of complaints within the last 24 hours