EE Outage Report in Pontefract, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Pontefract come from postal codes WF8 and WF9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (48%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent EE outage reports came from the following cities: Leeds, Pontefract, Wakefield, Doncaster, Barnsley, Normanton and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
-
The Capp's
(@glennemmajess) reported
from
Armthorpe, England
@EE is there a problem with coverage in the DN3 area? Emergency calls only for 50 mins at least.
-
Just Music Yorkshire 🏆
(@jmyorks) reported
from
Castleford, England
@EE comms are appalling. I made a complaint, text to say being investigated and now one to say its closed. No other info, was complaint rejected, upheld or rolled up and smoked. I have no idea
-
Emma Bradbury
(@Emmyloubradders) reported
from
Cawthorne, England
@EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript
-
GLENN
(@gbmcfc) reported
from
Leeds, England
@EE sort your signal out between Leeds n Huddersfield..... ****
-
Peter Bennett
(@botrash) reported
from
Leeds, England
@ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!
-
Dan Grott
(@d2_savv) reported
from
Doncaster, England
@EE I’m having issues with my phone service in doncaster i’ve got no phone service at all i’ve reset my phone i’ve put my phone into airplane mode is there any issues on doncaster south yorkshire?
-
Just Music Yorkshire 🏆
(@jmyorks) reported
from
Castleford, England
Knew I shouldn't have got out of bed..latest, out walking, sneezed and one of my galaxy bud earbuds falls out, rolls down the street and down a drain. Gutted @EE
-
Peter Bennett
(@botrash) reported
from
Leeds, England
@tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!
-
Ash
(@ash_flay) reported
from
Swillington, England
@TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2
-
Roberto.
(@Rdickinson1987) reported
from
Leeds, England
@EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time
-
Peter Bennett
(@botrash) reported
from
Leeds, England
@EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?
-
Peter Bennett
(@botrash) reported
from
Leeds, England
@EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.
-
Bethany Jayne Ⓥ✨
(@bethxnyjxyne) reported
from
Featherstone, England
@EE not even been 2 weeks and my broadband is not working again🙃
-
Andy
(@theandycooke) reported
from
Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
-
Callum Schofield
(@cal92scho) reported
from
Normanton, England
@dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE
-
Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
-
Richard Sim
(@simr1984) reported
from
Hensall, England
@EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?
-
Mark Young
(@marksela) reported
from
Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?
-
Janice Tiffany
(@jan3986) reported
from
Castleford, England
@Gaynz83 @EE Omg! Gaynz that’s awful. Xx
-
Bethany Jayne Ⓥ✨
(@bethxnyjxyne) reported
from
Featherstone, England
Worst internet provider is @ee. Does anyone recommend any better ones
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Kay Stanton
(@KayStanton) reported
@EE signal issues in Barnet area since yesterday when this be fixed? Just have the one bar usually a full signal
-
Andrew Hayes
(@ajh_1976) reported
@EE my EE app is not working.
-
nick albert
(@yajustnick) reported
Great customer support from @EE. Appreciate taking the time get things sorta Emma.
-
Gemma Kenward 💙
(@GemmaKenward) reported
@EE my husband is with ee and we are in Dublin in Ireland.His mobile has no signal here. We have checked all his roaming etc as per help pgs on the ee website and it still isn’t working. As he has no signal we cannot send msgs so can’t text 150. Can someone please advise?
-
Michael Cattigan
(@catts14) reported
@EE Just ignoring my dm? absolute joke of a service. Am not surprised to be honest because the dundee shop have not been very helpful either. Is it in the ee contract that you have to be a liar to get employed?
-
Ben Shires
(@BenShires) reported
@EE incredibly disappointed with the customer service call I’ve just had. In a nutshell: paid for two weeks overseas roaming for honeymoon last year; 11 months later turns out I’m still paying for them! Offered only a 6 months refund. Surely that can’t be right? Please help
-
Sarah Heald
(@SarahHeald1) reported
@EE can you help, I have topped up my credit but you have taken the money twice?
-
richard john mcphail
(@RJM769) reported
@EE December…coincidentally, a record breaking inflationary month! I heard this last year yet EE’s network and services have gotten worse 🤔hopefully with the level of this years hike, services will improve. I await with trepidation….
-
Dominic Trippett
(@DomTrippett) reported
@EE Every time you try to log in you just get the spinning wheel and nothing happens. Tried uninstalling / reinstalling it. Resetting phone and makes no difference. Well all my friends on ee have had the same issue since last night.
-
Nöbez 🏴☠️
(@Dare2Noble) reported
Love how @EE have had no problem using my bill by the 3.9% smooth operation no worries taking the money. Yet I’m left with poor signal and no solution? Absloute joke