EE outages and service status in Pontefract, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontefract, England
The most recent EE outage reports came from the following cities: Wakefield, Castleford, Leeds, Ossett, Pontefract, and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield
|
Phone | 16 days ago |
|
Castleford
|
Internet | 22 days ago |
|
Leeds
|
Phone | 26 days ago |
|
Ossett
|
Phone | 1 month ago |
|
Leeds
|
Phone | 1 month ago |
|
Pontefract
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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immy (@immy15619175) reported from Leeds, England128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Dan Grott (@d2_savv) reported from Doncaster, England@EE I’m having issues with my phone service in doncaster i’ve got no phone service at all i’ve reset my phone i’ve put my phone into airplane mode is there any issues on doncaster south yorkshire?
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Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England@BCFC_4LIFE @yvonne_cassell @EE I too seem to have the same problem on a Nokia.
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JP Glover (@jpglover1982) reported from Ossett, England@EE can I ask why there is no #itvhub or #4od on the TV service. I would love this being put on the service
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JuneC (@sewingyorkie) reported from Doncaster, EnglandWord of warning !!!! Just had scam text message saying problem with processing bill supposedly from @EE Rang them on 150 ( not the number on text message ) Problem sorted Thank you
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Andreas (@AndyeelesEeles) reported from Barnsley, England@EE follow your letter of dump my customer for 3 g phone I requested no further. Service after September for 2 phone. Bt has sunk ee custom reality in my mind for eu roaming I will be leaving with all my business phone as soon as possible I will not be subject to blackmail
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Junes1976 🦉 (@junes1976) reported from Leeds, England@EE Samsung S9. I appreciate your efforts but I wouldn't bother if I were you. I've had the same problem all over, in various grounds and with several phones, over the last 2 or 3 years. I see other people happily accessing Web but I get nothing. I'm used to it now.
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Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England@EE can you update on issues with signal in Leeds please. No 4G or 5G
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Philips (@philipstk) reported from Leeds, England@EE NO NETWORK COVERAGE IN LS16 7AW.PLEASE UPDATE YOUR MAP COVERAGE .STOP FALLS ADVERTS.
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Lucian Abbey (@Lucian1971) reported from Kippax, England@EE Morning. Is the system down? I have no internet access, I’m in Leeds.
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Steph (@Steph_HRhodes) reported from Grimethorpe, England@SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!
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Mano (@Uthmano) reported from Leeds, EnglandWould be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks
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Adam Whiteley (@arw84) reported from Wakefield, England@EE @MBowater So everyone should expect 14% extra speed and data then if you are investing to increase from your current customer base. More like top bosses in for a bumper bonus.
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- leanne 🦄 (@minimarwood_) reported from Leeds, EnglandRight this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!
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Andreas (@AndyeelesEeles) reported from Barnsley, England@EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s
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Jonathan Peck (@jonathan_peck) reported from Castleford, England@EE 22 August I upgraded my SIM only contract to a new 24 month contract. Received confirmation email & everything had updated correctly in My EE. Today, looking at My EE, my contract has changed again to a 30 day contract, can you help?
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Anna Marshall (@annamarshall90) reported from Leeds, England@EE Yes - moving out of flat in Leeds as workplace has shut down.
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Emma Bradbury (@Emmyloubradders) reported from Cawthorne, England@EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript
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Peter Bennett (@botrash) reported from Leeds, England@EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Martin Moore (@Dream_Sculptor) reported@EE Why is there no chat in the EE app, no way to connect to customer service from outside the UK without making a phone call?
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Dave (@DEI_Bollard) reported@EE Your customer service used to be good. Then BT got involved. Now its all text messages and **** arsing about. I remember when I could call speak to a very helpful Irish person. Now its just about pleasing shareholders and not the paying customer. Good riddance wankers.
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Rachel Bridge (@rachelbbridge) reportedGotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!
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Luke Sampson (@OnSamps) reported@EE how many people are going to say your app isn't working before you realise your app isn't working? And yes, my app isn't working. And no logging in online won't help me with WiFi control.
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Sally Finestone (@SallyFinestone) reported@EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.
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Steveo (@SteveA39845825) reported@EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????
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RaSHiDa (@ItsOnlyRash) reported@EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?
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Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴 (@chellebadita) reported@darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.
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Thomas O'Duffy (@ThomasODuffy) reported@jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.
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not jay (@notjay92349724) reported@EE That’s exactly what I told him, but with the issues above he doesn’t want to make a fuss, and won’t push it. I’m surprised the guide at the time never looked into it. Instead they just out his tariff down to a consumer tariff