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EE outages and service status in Pontefract, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and TV.
  • The most recent signal from this area was received Aug 27, 5:15 PM GMT+1.
  • 40% Internet (40%)
  • 20% E-mail (20%)
  • 20% TV (20%)
  • 20% Phone (20%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 30: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pontefract, England

The most recent EE outage reports came from the following cities: Leeds, Castleford, Barnsley, Wakefield, Selby, and Normanton.

CityProblem TypeReport Time
Leeds Internet 3 days ago
Castleford Internet 5 days ago
Leeds E-mail 11 days ago
Leeds Phone 17 days ago
Barnsley TV 17 days ago
Wakefield Phone 1 month ago

Nearby cities with recent reports

Leeds

1 recent signals

3 days ago
Castleford

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @EE Never mind, obviously completely missing the point... 🙄

  • tnez
    Traci! (@tnez) reported from Leeds, England

    @EE Yes I am. My signal is rubbish.

  • philipstk
    Philips (@philipstk) reported from Leeds, England

    @EE @GoogleUK The worst network. I challenge EE you are giving wrong info in many places about the speed and the network coverage . No network in LS16 7AW. send your technician to check physically on this postcode.

  • LeighNicholson
    Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England

    @EE can you update on issues with signal in Leeds please. No 4G or 5G

  • MrsRuggsLeeds
    Mary Ruggles (@MrsRuggsLeeds) reported from Leeds, England

    @EE thanks for the excellent and efficient customer service. 15 min phone call yesterday evening and a new phone in the post by 9am today 👏🏻👏🏻👏🏻

  • AndyeelesEeles
    Andreas (@AndyeelesEeles) reported from Barnsley, England

    @EE follow your letter of dump my customer for 3 g phone I requested no further. Service after September for 2 phone. Bt has sunk ee custom reality in my mind for eu roaming I will be leaving with all my business phone as soon as possible I will not be subject to blackmail

  • jpglover1982
    JP Glover (@jpglover1982) reported from Ossett, England

    @EE Same thing restarted a total of 21 times in half an hour it's behaved it self and now its worst its ever been

  • ByromDigger
    David Byrom (@ByromDigger) reported from Leeds, England

    Fair play after 70 minutes on the phone and speaking to three people issue resolved refund from @EE @BritishTelecom on the way

  • nickholding01
    Vegan_nick.h (@nickholding01) reported from Wakefield, England

    @EE Wow great customer service. No call as promised, no reply to DM, no reply to tweet

  • PvtPepper
    Ian (@PvtPepper) reported from Leeds, England

    @EE It was rather slow yesterday morning in the LS7 1 area. Very slow in Newcastle, York and Birmingham centre Friday 12th Aug.

  • minimarwood_
    - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

  • shaunjharley
    Shaun Harley (@shaunjharley) reported from Leeds, England

    Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?

  • jmyorks
    Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, England

    @EE comms are appalling. I made a complaint, text to say being investigated and now one to say its closed. No other info, was complaint rejected, upheld or rolled up and smoked. I have no idea

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.

  • bethxnyjxyne
    Bethany Jayne Ⓥ✨ (@bethxnyjxyne) reported from Featherstone, England

    @EE not even been 2 weeks and my broadband is not working again🙃

  • LagstoneHall
    Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @BCFC_4LIFE @yvonne_cassell @EE I too seem to have the same problem on a Nokia.

  • LeanneHirst
    Leanne Hirst (@LeanneHirst) reported from Castleford, England

    Bloody @TravelodgeUK could take some tips from @EE on how to have fantastic customer service.

  • theandycooke
    Andy (@theandycooke) reported from Barnsley, England

    @O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.

  • AndyeelesEeles
    Andreas (@AndyeelesEeles) reported from Barnsley, England

    @EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

  • plumberspensio1
    plumberspensions (@plumberspensio1) reported

    @EE Can you please tell me who to contact re damage caused by Openreach contractor who was connecting EE WiFi but drilled through a water pipe. NWI fixed the leak and said would return to repair damage but now say MJ Quinn have told them not to carry out the repairs?

  • Fizzinnf
    David Physick (@Fizzinnf) reported

    When is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.

  • shardcreek
    Caecilius (@shardcreek) reported

    Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

  • Jenniferdiana60
    Jennifer Williamson (@Jenniferdiana60) reported

    .@EE can you please sort out your service and signal issues in Derby can barely make calls and send texts having to connect to my home WiFi as the signal keeps dropping been like this the last 2 days 😑

  • Teena35
    Tina B (@Teena35) reported

    @EE what happened to my unlimited data on my phone that was promised because my WiFi has broken down - and I have to wait 5 more days

  • nick_iles
    Nick Iles (@nick_iles) reported

    @EE what’s going on in Bury St Edmunds with your network- your mast behind FarmFoods at IP32 7be has no transmission equipment on it for some reason creating a not spot in a busy town. Yet when you log a fault you claim ‘no fault found’. Please investigate due to impact!

  • AndrewV67381394
    Andrew Vincent (@AndrewV67381394) reported

    @ee absolutely shocking service… misleading new customers… Told in JULY ‘shouldn’t take more than 10 days’ to connect my high speed internet. Told yesterday earliest external work would be 7 December!?! Not even my actual connection! How do you get away with this?

  • AmbroseBarnaby
    Barney & Chris (@AmbroseBarnaby) reported

    @EE If I do the upgrade in person I assume this won’t be an issue and the device will be delivered to the store. I can do this if needs be

  • manchesterdub
    The Manchester Dub (@manchesterdub) reported

    @EE @GoogleUK I have a warranty screen repair to boom in on my Pixel. I've been directed to Trafford Centre store by Google but I just get cut off when I call. Can you help?