EE Outage Report in Pontefract, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Pontefract come from postal codes WF8 and WF9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent EE outage reports came from the following cities: Normanton, Leeds, Barnsley, Pontefract, Wakefield, Doncaster and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Tony Goose
(@Anthony_Goose) reported
from
Leeds, England
@EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!
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Tom Elam ™
(@tomelam_) reported
from
Leeds, England
@EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.
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immy
(@immy15619175) reported
from
Leeds, England
@MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE
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- leanne 🦄
(@minimarwood_) reported
from
Leeds, England
Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE
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adam hyde
(@arhyde) reported
from
Eggborough, England
@EE I'm currently in eggborough yorkshire and we have no phone service yet your website says it's fine....
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Just Music Yorkshire 🏆
(@jmyorks) reported
from
Castleford, England
@EE comms are appalling. I made a complaint, text to say being investigated and now one to say its closed. No other info, was complaint rejected, upheld or rolled up and smoked. I have no idea
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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The Capp's
(@glennemmajess) reported
from
Armthorpe, England
@EE is there a problem with coverage in the DN3 area? Emergency calls only for 50 mins at least.
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Danielle Barbereau
(@CoachingDB) reported
from
Leeds, England
@charchar198 @EE Awful situation causing you unnecessary stress. Do take care Charlotte. Big hug.
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Anna Marshall
(@annamarshall90) reported
from
Leeds, England
@EE Yes - moving out of flat in Leeds as workplace has shut down.
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- leanne 🦄
(@minimarwood_) reported
from
Leeds, England
Right this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!
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Lesley Holland
(@HollandLj) reported
from
Royston, England
@EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless
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Mark Young
(@marksela) reported
from
Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?
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Belinda Maunsell
(@BillyMaunsell) reported
from
Carlton, England
@EE It doesn’t work as we have multiple numbers on the account. I’ve been directed to online - but that’s not working 😔
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Dan Madden 💙💛
(@Dandymanleeds) reported
from
Leeds, England
I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews
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Mano
(@Uthmano) reported
from
Leeds, England
Would be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks
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Lucian Abbey
(@Lucian1971) reported
from
Kippax, England
@EE Morning. Is the system down? I have no internet access, I’m in Leeds.
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Mark Young
(@marksela) reported
from
Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!
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Toffeeste83
(@toffeeste83) reported
from
Ulleskelf, England
@EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?
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Bethany Jayne Ⓥ✨
(@bethxnyjxyne) reported
from
Featherstone, England
Worst internet provider is @ee. Does anyone recommend any better ones
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Benji
(@BenjiKeene) reported
@EE are you having issues? We can't put have a pack but you took the money... It's a SIM only PAYG. Be nice to know when I might be able to use the service.
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Ray
(@Rayscaption) reported
@EE Your website is not working as well. So I can't live chat nor check anything
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Jack Bowring
(@BowringGrey) reported
@EE Hi, I’ve been trying to set up my BT Sport ID for the last 5 days, I’ve spoken to your tech support team and your btsportadmin@ee email address and I’m still stuck with no access to it. I’m wondering if you’re able to help? Would quite like to resolve this now
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Kay Dekker
(@kay_way) reported
Phone got stolen over ten days ago and @ThreeUK have basically left me stranded. @EE, have you got a contract for me that actually helps to look after and offers support in case of other such emergencies?
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Mark
(@Mark29071823) reported
@EE @PokemonGoApp They are terrible the stores are a waste of time and the delivery dates at EE stores are a joke if they say 27th of Oct its more like 27th December avoid at all costs they are useless would never buy another ee or BT product since the last shambles
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Carol
(@CazR63) reported
@EE Having trouble with a closed account, paid off in full but now you've set a collection agency onto me for £16. Please explain?
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Cedaawg
(@CeeDaawg) reported
@EE Thank you but I will be taking this further as a complaint. Do not appreciate being made a joke of, over a game I enjoy playing dye to your companies inability to inform its staff of events. 3 stores with no clue.
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Carol
(@CazR63) reported
@EE I've tried calling customer services but the phone number isn't recognised (because the account us closed)
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Graham Woodward
(@GOWoodward) reported
@EE I know, that’s what I mean about it being better if I was a new customer. I’d get a better deal it seems or being on a lower contract and still being able to trade my phone in anyway. The contract I’m on seems to be the worst possible option.
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Nick Crewdson #STILLEUROPEAN
(@Crewdson67Nick) reported
@EE I am being told I am going to charged extra this month on my bill but for a week both your app and website is saying there is an error. There is also an unacceptable wait to call and you Web chat doesn't work. This is poor what do you suggest I do?