EE Outage Report in Pontefract, City and Borough of Wakefield, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent EE outage reports came from the following cities: Leeds, Doncaster, Selby, Castleford, Barnsley, Wakefield and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Phone | |
| Leeds |
Phone | |
| Doncaster |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Doncaster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Nick68
(@nickholding01) reported
from
Leeds, England
@EE There is always room for a discount. Never not had one before. It's who you speak to and if they are willing to make it happen. On this occasion I'm not thought worthy of it
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immy
(@immy15619175) reported
from
Leeds, England
@MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE
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Anna Marshall
(@annamarshall90) reported
from
Leeds, England
@EE Yes - moving out of flat in Leeds as workplace has shut down.
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Traci!
(@tnez) reported
from
Leeds, England
@EE Yes I am. My signal is rubbish.
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Tony Goose
(@Anthony_Goose) reported
from
Leeds, England
@EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!
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adam hyde
(@arhyde) reported
from
Eggborough, England
@EE I'm currently in eggborough yorkshire and we have no phone service yet your website says it's fine....
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Kimberley Ackroyd
(@AckroydKim) reported
from
Doncaster, England
@EE wow EE really know how to make it easy for customers, can’t get on webchat then website stops working and also offering me ‘deals’ which are loads cheaper with other companies.... wanted to sort my broadband with you as well 👎🏻knows how to send a customer elsewhere
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JuneC
(@sewingyorkie) reported
from
Doncaster, England
Getting fed up of broadband going down Varies time of day and length Tonight down for 1 hour !!.😡 @EE
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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JP Glover
(@jpglover1982) reported
from
Ossett, England
@EE Yes it's the eetv service
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal
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brett
(@bretthud87) reported
from
Leeds, England
@EE any signal issues in Leeds city centre, getting 2mbs on multiple tests after restarting and turning internet off/on etc.....
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Junes1976 🦉
(@junes1976) reported
from
Leeds, England
@EE Samsung S9. I appreciate your efforts but I wouldn't bother if I were you. I've had the same problem all over, in various grounds and with several phones, over the last 2 or 3 years. I see other people happily accessing Web but I get nothing. I'm used to it now.
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JP Glover
(@jpglover1982) reported
from
Ossett, England
@EE Same thing restarted a total of 21 times in half an hour it's behaved it self and now its worst its ever been
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Dan Madden 💙💛
(@Dandymanleeds) reported
from
Leeds, England
I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews
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Mano
(@Uthmano) reported
from
Leeds, England
Would be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks
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JuneC
(@sewingyorkie) reported
from
Doncaster, England
Word of warning !!!! Just had scam text message saying problem with processing bill supposedly from @EE Rang them on 150 ( not the number on text message ) Problem sorted Thank you
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Tom Elam ™
(@tomelam_) reported
from
Leeds, England
@EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.
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Leanne Hirst
(@LeanneHirst) reported
from
Castleford, England
Bloody @TravelodgeUK could take some tips from @EE on how to have fantastic customer service.
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JP Glover
(@jpglover1982) reported
from
Ossett, England
@EE can I ask why there is no #itvhub or #4od on the TV service. I would love this being put on the service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sam H Ⓜ️
(@Thetweetplace) reported
@EE someone has said they are moving into my house and you're switching my broadband over. I am not moving and now I'm having to try and sort this out. I've been on hold for 15 mins listening to crap hold music ... This is absolutely ridiculous!
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Caitlin O’Brien
(@CaitlinOBrien31) reported
@EE who would I contact to make a complaint against a store colleague for bullying another member of staff? Or do you not care about the welfare of your employees? 🤔
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Jakob Rothoff
(@JakobRothoff) reported
@EE Hi, thanks for communicating. I swapped smart benefits, removed the Video pass and reinstated it. Did another check with the EE app, there was 1.8GB left. I then watched a video on YouTube; checked again and it's down to 1.1GB left. The Video pass is not giving me free data.
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Leanne Unsworth
(@LeanneUnsworth) reported
@EE I was due to receive my upgrade on Wed 28th, for some reason you couldn’t deliver it. The soonest available date was today & again, you couldn’t deliver it. The earliest available delivery date is now Wed 5th, this is not good enough! Please fix this! I’d like my upgrade!
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Emma
(@ibemur) reported
@EE hello, I've upgraded my phone today however now I've sat down with it I don't like it. Is there a way I can return it and go back to my old phone?
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Jon Pepper
(@JonMagicman) reported
@EE Hey Craig. It's all downstairs and most of upstairs. I get better speeds, around 16mb, when the phone is in our room on our bed. Other than that, it's pretty poor. I'm sure the cell site is fairly close too. 🤔
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Lana
(@lanajay) reported
@EE why is it so difficult to top up an ee SIM card? Can’t text or call customer services as the 150 number is chargeable, customer servs from another phone will cos £6+ & a top up voucher isn’t being recognised!
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D Madden
(@DMadden10002146) reported
@kirstii03 @EE Same here, have three phones, broadband and TV with EE. To stop a service with no like for like alternative is poor customer awareness. Move to BT but lose out on any data from the broadband benefit as this has to move to BT too. How is this move customer friendly?
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Smudge
(@LTFCsmithy) reported
@NewcastleHatter @EE It's number spoofing. I have the same issue - often numbers similar to my own calling me.
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Samuel
(@Samuel58293012) reported
@EE there should be more in place to protect vulnerable customers - this never should have happened.