EE outages and service status in Pontefract, England

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontefract, England

The most recent EE outage reports came from the following cities: Leeds, Barnsley, Wakefield, Selby, Normanton, Castleford, and Pontefract.

City	Problem Type	Report Time
Leeds	E-mail	22 hours ago
Leeds	Phone	6 days ago
Barnsley	TV	7 days ago
Wakefield	Phone	28 days ago
Wakefield	Phone	29 days ago
Leeds	Internet	30 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

• 
  Mary Ruggles (@MrsRuggsLeeds) reported 45 seconds ago from Leeds, England

  @EE thanks for the excellent and efficient customer service. 15 min phone call yesterday evening and a new phone in the post by 9am today 👏🏻👏🏻👏🏻

• 
  Andy (@theandycooke) reported 1 minute ago from Barnsley, England

  Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

• 
  JuneC (@sewingyorkie) reported 2 minutes ago from Doncaster, England

  Word of warning !!!! Just had scam text message saying problem with processing bill supposedly from @EE Rang them on 150 ( not the number on text message ) Problem sorted Thank you

• 
  Richard Sim (@simr1984) reported 3 minutes ago from Hensall, England

  @EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?

• 
  Junes1976 🦉 (@junes1976) reported 9 minutes ago from Leeds, England

  @EE Samsung S9. I appreciate your efforts but I wouldn't bother if I were you. I've had the same problem all over, in various grounds and with several phones, over the last 2 or 3 years. I see other people happily accessing Web but I get nothing. I'm used to it now.

• 
  Dan Madden 💙💛 (@Dandymanleeds) reported 10 minutes ago from Leeds, England

  I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

• 
  Bethany Jayne Ⓥ✨ (@bethxnyjxyne) reported 10 minutes ago from Featherstone, England

  @EE not even been 2 weeks and my broadband is not working again🙃

• 
  The Capp's (@glennemmajess) reported 11 minutes ago from Armthorpe, England

  @EE is there a problem with coverage in the DN3 area? Emergency calls only for 50 mins at least.

• 
  Toffeeste83 (@toffeeste83) reported 16 minutes ago from Ulleskelf, England

  @EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

• 
  immy (@immy15619175) reported 20 minutes ago from Leeds, England

  @MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE

• 
  Tony Goose (@Anthony_Goose) reported 28 minutes ago from Leeds, England

  @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

• 
  Tom Elam ™ (@tomelam_) reported 38 minutes ago from Leeds, England

  @EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.

• 
  Leanne Hirst (@LeanneHirst) reported 40 minutes ago from Castleford, England

  Bloody @TravelodgeUK could take some tips from @EE on how to have fantastic customer service.

• 
  Nick68 (@nickholding01) reported 47 minutes ago from Leeds, England

  @EE There is always room for a discount. Never not had one before. It's who you speak to and if they are willing to make it happen. On this occasion I'm not thought worthy of it

• 
  Michael Lockley is on Whernside (@LagstoneHall) reported 48 minutes ago from Leeds, England

  @EE Hi, Can I just say I've just had the worst phone conversation I've had in a long time with your call centre, and all I wanted to do was enter a voucher. I suffer from anxiety and this sort of thing stresses me out. Please sort this out. Thank you.

• 
  Danielle Barbereau (@CoachingDB) reported 48 minutes ago from Leeds, England

  @charchar198 @EE Awful situation causing you unnecessary stress. Do take care Charlotte. Big hug.

• 
  Peter Bennett (@botrash) reported 50 minutes ago from Leeds, England

  @EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.

• 
  Belinda Maunsell (@BillyMaunsell) reported 50 minutes ago from Carlton, England

  @EE It doesn’t work as we have multiple numbers on the account. I’ve been directed to online - but that’s not working 😔

• 
  JP Glover (@jpglover1982) reported 53 minutes ago from Ossett, England

  @EE Yes it's the eetv service

• 
  Philips (@philipstk) reported 58 minutes ago from Leeds, England

  @EE NO NETWORK COVERAGE IN LS16 7AW.PLEASE UPDATE YOUR MAP COVERAGE .STOP FALLS ADVERTS.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Elliker (@MartinElliker) reported 13 minutes ago

  @EE Let down by what service - I really wish I’d had a service to be let down by - a 💩organisation doing what you do - voted ‘the best company 25 times’ in what universe was that ? Frustrated doesn’t even start to cover it.

• 
  Martin Elliker (@MartinElliker) reported 13 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  Rhian (@rhiangibson_) reported 14 minutes ago

  @EE in Mauritius and I’m unable to call customer services using my roaming package. It just says call ended, what can I do? I have an iPad coming and I have received no delivery confirmation email/texts but I spoke to a DPD driver on my doorbell as he attempted delivery yesterday

• 
  Kevin Anthony Haynes (@anthony_ha15609) reported 19 minutes ago

  @EE By way it is not me using EE. That's my mom+aunt, who's visiting. I do not use EE services. No funds to pay your service. And when I make some funds online to bank+buy food you are WiFi and cell tower signal blocking. I use home WiFi to earn mine fair + exodus England+U.K+B.I

• 
  Bez Beresford (@bezberesford) reported 22 minutes ago

  Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue

• 
  RageByRich (@RageByRich) reported 23 minutes ago

  @bmstewart2004 @EE are no different. I get a message to extend my contract when it ends in November with "great offers" but I'll be paying £3 more per month through the app (currently £49.99/mo). They want me to "contact customer services" to talk about it but no, I shouldn't have to. I can wait until my contract ends, then go through my Zable Credit Card and take advantage of the same speeds, etc for £25/mo. You want to retain your customer vase, EE should offer the same prices as "new customers" on the app. Which is where we are told to do all our business.

• 
  Tom (@itstomwoo) reported 25 minutes ago

  @christesla @Unrealistic693 @EE Damn have you tried *3001#12345#*

• 
  Martin Winstanley (@soupisready) reported 26 minutes ago

  @EE I talk with your team. your team promised to call back. your team never call back.

• 
  Andrew Robinson (@apr9999) reported 26 minutes ago

  @sky After much deliberation I decided to get you to upgrade my broadband & move me from @EE . Waited 3 hrs for engineers who couldn't do it due to blockage in conduit. Now have to wait weeks for another 5 hour slot. Told you can't expedite this failure! Rubbish service!

• 
  Will Wright (@WillWri36918764) reported 31 minutes ago

  @EE They already have several times and the problem keeps recurring, surely we're not getting what we pay for and therefore should be able to get out of the contract, with a refund