EE

EE Outage Report in Pontefract, City and Borough of Wakefield, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontefract, City and Borough of Wakefield, England 01/13/2026 10:45

January 13: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent EE outage reports came from the following cities: Leeds, Selby, Barnsley, Wakefield, Normanton, Doncaster, Pontefract and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Phone
United KingdomSelby Phone
United KingdomBarnsley Wi-fi
United KingdomWakefield Internet
United KingdomWakefield Total Blackout
United KingdomNormanton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @EE Never mind, obviously completely missing the point... 🙄

  • immy15619175 immy (@immy15619175) reported from Leeds, England

    @MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE

  • nickholding01 Nick68 (@nickholding01) reported from Leeds, England

    @EE There is always room for a discount. Never not had one before. It's who you speak to and if they are willing to make it happen. On this occasion I'm not thought worthy of it

  • immy15619175 immy (@immy15619175) reported from Leeds, England

    128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

  • Uthmano Mano (@Uthmano) reported from Leeds, England

    Would be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks

  • tnez Traci! (@tnez) reported from Leeds, England

    @EE Yes I am. My signal is rubbish.

  • AckroydKim Kimberley Ackroyd (@AckroydKim) reported from Doncaster, England

    @EE wow EE really know how to make it easy for customers, can’t get on webchat then website stops working and also offering me ‘deals’ which are loads cheaper with other companies.... wanted to sort my broadband with you as well 👎🏻knows how to send a customer elsewhere

  • jpglover1982 JP Glover (@jpglover1982) reported from Ossett, England

    @EE can I ask why there is no #itvhub or #4od on the TV service. I would love this being put on the service

  • LeanneHirst Leanne Hirst (@LeanneHirst) reported from Castleford, England

    Bloody @TravelodgeUK could take some tips from @EE on how to have fantastic customer service.

  • jpglover1982 JP Glover (@jpglover1982) reported from Ossett, England

    @EE Same thing restarted a total of 21 times in half an hour it's behaved it self and now its worst its ever been

  • sewingyorkie JuneC (@sewingyorkie) reported from Doncaster, England

    Word of warning !!!! Just had scam text message saying problem with processing bill supposedly from @EE Rang them on 150 ( not the number on text message ) Problem sorted Thank you

  • annamarshall90 Anna Marshall (@annamarshall90) reported from Leeds, England

    @EE Yes - moving out of flat in Leeds as workplace has shut down.

  • nickholding01 Nick68 (@nickholding01) reported from Wakefield, England

    @EE I get very slow 4g where i am. My son's Vodafone coverage is always better yet I would prefer to stay with what I know. Can't happen with current offers

  • sewingyorkie JuneC (@sewingyorkie) reported from Doncaster, England

    Getting fed up of broadband going down Varies time of day and length Tonight down for 1 hour !!.😡 @EE

  • bretthud87 brett (@bretthud87) reported from Leeds, England

    @EE any signal issues in Leeds city centre, getting 2mbs on multiple tests after restarting and turning internet off/on etc.....

  • Hannahlufc Hannah Louise (@Hannahlufc) reported from Leeds, England

    @ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

  • tomelam_ Tom Elam ™ (@tomelam_) reported from Leeds, England

    @EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.

  • junes1976 Junes1976 🦉 (@junes1976) reported from Leeds, England

    @EE Samsung S9. I appreciate your efforts but I wouldn't bother if I were you. I've had the same problem all over, in various grounds and with several phones, over the last 2 or 3 years. I see other people happily accessing Web but I get nothing. I'm used to it now.

  • arhyde adam hyde (@arhyde) reported from Eggborough, England

    @EE I'm currently in eggborough yorkshire and we have no phone service yet your website says it's fine....

  • jpglover1982 JP Glover (@jpglover1982) reported from Ossett, England

    @EE Yes it's the eetv service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shona_stringer Shona Stringer (@shona_stringer) reported

    @EE is there a known issue with gifting data via the app at the moment?

  • amIhavingitall doubtful (@amIhavingitall) reported

    @EE your phone lines - all of them are down. There’s no online chat available. I need urgent help

  • NeilJoh68559248 Neil Johnson (@NeilJoh68559248) reported

    @EE not had a mobile AGAIN since the storm last weekend. This happened in Nov when we had the other storm. Status for AB301FG says it will be resolved in 16hrs which is what it has said for over a week now. I was without a signal for 2 weeks last time.

  • BeersnBlues Raff (@BeersnBlues) reported

    @lizzychapman23 @EE I’ve just left them, shittest mobile network by far

  • IzzardBecky Becky (@IzzardBecky) reported

    @lizzychapman23 @EE The worst is when you look at upgrades and you can get a better deal as a new customer than existing 🙄

  • lewisxmac Lewis (@lewisxmac) reported

    @Phil_watkins79 @EE Is this the Xbox game pass? Im having the same issue

  • Ztx294 @Ztx - not just a number (@Ztx294) reported

    @EE Please don't. Of course the train has WiFi but it's a telecom gateway using 4g. You have hit the nail on the head, your architecture doesn't work for train based people. Please fix. It's not so bad, Europe has fixed it.

  • zazatheicon Zaza Worldpeace (@zazatheicon) reported

    So my @EE signal just went and I can’t make or receive call like wtf!!! Don’t expect any money for any bill when you’ve been doing nonsense since this year has started. It might be time to leave these guys and take my £5k number with me.

  • lewisxmac Lewis (@lewisxmac) reported

    @ChorizoBlazer87 @EE Also getting the same issue. Spoke to EE on Sunday who said they knew about the problem and it should be fixed soon.

  • cufcboy29 BLUEARMYCUFC (@cufcboy29) reported

    @Expedia great customer service issued refund to my bank in 2 days take notes @EE you messing me about for weeks over money you owe me well done Expedia showing what profesionall company handles itself