EE

EE Outage Report in Pontefract, City and Borough of Wakefield, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Pontefract come from postal codes WF8 and WF9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontefract, City and Borough of Wakefield, England 12/09/2025 08:15

December 09: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent EE outage reports came from the following cities: Leeds, Pontefract, Wakefield, Doncaster, Barnsley, Normanton and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Phone
United KingdomLeeds Wi-fi
United KingdomPontefract Internet
United KingdomPontefract Phone
United KingdomLeeds Internet
United KingdomWakefield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • glennemmajess The Capp's (@glennemmajess) reported from Armthorpe, England

    @EE is there a problem with coverage in the DN3 area? Emergency calls only for 50 mins at least.

  • jmyorks Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, England

    @EE comms are appalling. I made a complaint, text to say being investigated and now one to say its closed. No other info, was complaint rejected, upheld or rolled up and smoked. I have no idea

  • Emmyloubradders Emma Bradbury (@Emmyloubradders) reported from Cawthorne, England

    @EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript

  • gbmcfc GLENN (@gbmcfc) reported from Leeds, England

    @EE sort your signal out between Leeds n Huddersfield..... ****

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!

  • d2_savv Dan Grott (@d2_savv) reported from Doncaster, England

    @EE I’m having issues with my phone service in doncaster i’ve got no phone service at all i’ve reset my phone i’ve put my phone into airplane mode is there any issues on doncaster south yorkshire?

  • jmyorks Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, England

    Knew I shouldn't have got out of bed..latest, out walking, sneezed and one of my galaxy bud earbuds falls out, rolls down the street and down a drain. Gutted @EE

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!

  • ash_flay Ash (@ash_flay) reported from Swillington, England

    @TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2

  • Rdickinson1987 Roberto. (@Rdickinson1987) reported from Leeds, England

    @EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.

  • bethxnyjxyne Bethany Jayne Ⓥ✨ (@bethxnyjxyne) reported from Featherstone, England

    @EE not even been 2 weeks and my broadband is not working again🙃

  • theandycooke Andy (@theandycooke) reported from Barnsley, England

    Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

  • cal92scho Callum Schofield (@cal92scho) reported from Normanton, England

    @dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE

  • theandycooke Andy (@theandycooke) reported from Barnsley, England

    @O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.

  • simr1984 Richard Sim (@simr1984) reported from Hensall, England

    @EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?

  • marksela Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

  • jan3986 Janice Tiffany (@jan3986) reported from Castleford, England

    @Gaynz83 @EE Omg! Gaynz that’s awful. Xx

  • bethxnyjxyne Bethany Jayne Ⓥ✨ (@bethxnyjxyne) reported from Featherstone, England

    Worst internet provider is @ee. Does anyone recommend any better ones

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KayStanton Kay Stanton (@KayStanton) reported

    @EE signal issues in Barnet area since yesterday when this be fixed? Just have the one bar usually a full signal

  • ajh_1976 Andrew Hayes (@ajh_1976) reported

    @EE my EE app is not working.

  • yajustnick nick albert (@yajustnick) reported

    Great customer support from @EE. Appreciate taking the time get things sorta Emma.

  • GemmaKenward Gemma Kenward 💙 (@GemmaKenward) reported

    @EE my husband is with ee and we are in Dublin in Ireland.His mobile has no signal here. We have checked all his roaming etc as per help pgs on the ee website and it still isn’t working. As he has no signal we cannot send msgs so can’t text 150. Can someone please advise?

  • catts14 Michael Cattigan (@catts14) reported

    @EE Just ignoring my dm? absolute joke of a service. Am not surprised to be honest because the dundee shop have not been very helpful either. Is it in the ee contract that you have to be a liar to get employed?

  • BenShires Ben Shires (@BenShires) reported

    @EE incredibly disappointed with the customer service call I’ve just had. In a nutshell: paid for two weeks overseas roaming for honeymoon last year; 11 months later turns out I’m still paying for them! Offered only a 6 months refund. Surely that can’t be right? Please help

  • SarahHeald1 Sarah Heald (@SarahHeald1) reported

    @EE can you help, I have topped up my credit but you have taken the money twice?

  • RJM769 richard john mcphail (@RJM769) reported

    @EE December…coincidentally, a record breaking inflationary month! I heard this last year yet EE’s network and services have gotten worse 🤔hopefully with the level of this years hike, services will improve. I await with trepidation….

  • DomTrippett Dominic Trippett (@DomTrippett) reported

    @EE Every time you try to log in you just get the spinning wheel and nothing happens. Tried uninstalling / reinstalling it. Resetting phone and makes no difference. Well all my friends on ee have had the same issue since last night.

  • Dare2Noble Nöbez 🏴‍☠️ (@Dare2Noble) reported

    Love how @EE have had no problem using my bill by the 3.9% smooth operation no worries taking the money. Yet I’m left with poor signal and no solution? Absloute joke