EE outages and service status in Pontefract, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontefract, England
The most recent EE outage reports came from the following cities: Wakefield, Castleford, Leeds, Ossett, Pontefract, Normanton, Barnsley, and Selby.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield
|
Phone | 11 days ago |
|
Castleford
|
Internet | 16 days ago |
|
Leeds
|
Phone | 20 days ago |
|
Ossett
|
Phone | 1 month ago |
|
Leeds
|
Phone | 1 month ago |
|
Pontefract
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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JP Glover (@jpglover1982) reported from Ossett, England@EE can I ask why there is no #itvhub or #4od on the TV service. I would love this being put on the service
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Peter Bennett (@botrash) reported from Leeds, England@EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?
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Janice Tiffany (@jan3986) reported from Castleford, England@Gaynz83 @EE Omg! Gaynz that’s awful. Xx
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Neil Butler (@justneil) reported from Leeds, EnglandMorning @EE, I'm still waiting for my router that was posted out on Monday, any help would be great
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Steph (@Steph_HRhodes) reported from Grimethorpe, England@SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!
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Ioannis (@ialigizakis) reported from Leeds, England@wynngeol @EE I am having issues at Leeds. No data at all 4G and 5G. I also have issues with my ADSL.
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GLENN (@gbmcfc) reported from Leeds, England@EE sort your signal out between Leeds n Huddersfield..... ****
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Andy (@theandycooke) reported from Barnsley, EnglandReally glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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- leanne 🦄 (@minimarwood_) reported from Leeds, EnglandRight this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!
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Richard Sim (@simr1984) reported from Hensall, England@EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?
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Toffeeste83 (@toffeeste83) reported from Ulleskelf, England@EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?
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Jonathan Peck (@jonathan_peck) reported from Castleford, England@EE 22 August I upgraded my SIM only contract to a new 24 month contract. Received confirmation email & everything had updated correctly in My EE. Today, looking at My EE, my contract has changed again to a 30 day contract, can you help?
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Peter Bennett (@botrash) reported from Leeds, England@tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!
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Emma Bradbury (@Emmyloubradders) reported from Cawthorne, England@EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript
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Dave Poskitt (@DavePoskitt) reported from Wakefield, EnglandWell @EE have surpassed themselves again... Not been helpful at all and when you feel like your finally getting somewhere they let you down again. Well and truly fed up and pissed off
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Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England@EE can you update on issues with signal in Leeds please. No 4G or 5G
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Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, England@EE comms are appalling. I made a complaint, text to say being investigated and now one to say its closed. No other info, was complaint rejected, upheld or rolled up and smoked. I have no idea
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Tony Goose (@Anthony_Goose) reported from Leeds, England@EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!
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Callum Schofield (@cal92scho) reported from Normanton, England@dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE
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Nick68 (@nickholding01) reported from Wakefield, England@EE Well after 24 years its time to leave this network. No rewards for loyalty
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Zelenova (@maria__zelenova) reported@EE Ok, I’ll call (yet again). I will also be filing a consumer protection complaint because you guys have no business calling yourselves “UK’s best network” and my partner and I deserve some real accountability for the stress you’ve caused us.
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Don kk (@comm_triplev) reported@EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents
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André (@voidmode) reported@EE your new customer service method is rubbish, i call, i get a text message browse some bloody site, to get another text message I WANT TO TALK TO A BLOODY HUMAN not do this ridiculous rigamaroll.... Absolutely poor design choices...
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Fiona Mullen (@FionaMullenCY) reported@hridoyreh @OrevaZSN Similar with @EE. Locked out. Won’t receive SMSs or calls. They took my € for top up (I thought that was the cause of no SMSs). I can’t get to the website. Password not recognised. Can’t change it because the SMS never arrives. Luckily it is not my primary number. Good bye EE.
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Karim Harbott (@KarimHarbott) reported@EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.
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Michael Knight (@michaelmknight) reported@EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.
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BRD Investigations (@brdinvestigate) reported@EE Why have you suspended my services when I've paid over £120. Disgusting service. I did a promise to pay after redundancy and you said you wouldn't. I paid tonight and then suddenly you suspended my services..... Shocking!
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Jonathon Lilley (@JonathonLi86969) reported@EE I need to contact you regarding billing. I can't talk on phone due to anxiety, but the app doesn't work!
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Andy Carn (@AndrewCarn1) reported@EE @SJG1007 So annoying...your a tech company with the worst app
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Ian Clark (@thebiggis) reported@EE We had a brief power cut last night and ever since my YouTube location defaults to the USA - any thoughts on how to fix this?