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EE Outage Report in Pontefract, City and Borough of Wakefield, England

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The latest reports from users having issues in Pontefract come from postal codes WF8 and WF9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontefract, City and Borough of Wakefield, England 12/11/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent EE outage reports came from the following cities: Barnsley, Pontefract, Normanton, Leeds, Wakefield, Doncaster and Castleford.

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City Problem Type Report Time
United KingdomBarnsley Internet
United KingdomPontefract Internet
United KingdomNormanton Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Phone
United KingdomLeeds Wi-fi

Community Discussion

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EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • HollandLj Lesley Holland (@HollandLj) reported from Royston, England

    @EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless

  • jpglover1982 JP Glover (@jpglover1982) reported from Ossett, England

    @EE Same thing restarted a total of 21 times in half an hour it's behaved it self and now its worst its ever been

  • arhyde adam hyde (@arhyde) reported from Eggborough, England

    @EE I'm currently in eggborough yorkshire and we have no phone service yet your website says it's fine....

  • sewingyorkie JuneC (@sewingyorkie) reported from Doncaster, England

    Word of warning !!!! Just had scam text message saying problem with processing bill supposedly from @EE Rang them on 150 ( not the number on text message ) Problem sorted Thank you

  • AckroydKim Kimberley Ackroyd (@AckroydKim) reported from Doncaster, England

    @EE wow EE really know how to make it easy for customers, can’t get on webchat then website stops working and also offering me ‘deals’ which are loads cheaper with other companies.... wanted to sort my broadband with you as well 👎🏻knows how to send a customer elsewhere

  • minimarwood_ - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

  • Hannahlufc Hannah Louise (@Hannahlufc) reported from Leeds, England

    @ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

  • immy15619175 immy (@immy15619175) reported from Leeds, England

    128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

  • junes1976 Junes1976 🦉 (@junes1976) reported from Leeds, England

    @EE Samsung S9. I appreciate your efforts but I wouldn't bother if I were you. I've had the same problem all over, in various grounds and with several phones, over the last 2 or 3 years. I see other people happily accessing Web but I get nothing. I'm used to it now.

  • Uthmano Mano (@Uthmano) reported from Leeds, England

    Would be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks

  • Dandymanleeds Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, England

    I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

  • annamarshall90 Anna Marshall (@annamarshall90) reported from Leeds, England

    @EE Yes - moving out of flat in Leeds as workplace has shut down.

  • tomelam_ Tom Elam ™ (@tomelam_) reported from Leeds, England

    @EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.

  • immy15619175 immy (@immy15619175) reported from Leeds, England

    @MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE

  • Anthony_Goose Tony Goose (@Anthony_Goose) reported from Leeds, England

    @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

  • jpglover1982 JP Glover (@jpglover1982) reported from Ossett, England

    @EE Yes it's the eetv service

  • jpglover1982 JP Glover (@jpglover1982) reported from Ossett, England

    @EE can I ask why there is no #itvhub or #4od on the TV service. I would love this being put on the service

  • minimarwood_ - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Right this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!

  • bretthud87 brett (@bretthud87) reported from Leeds, England

    @EE any signal issues in Leeds city centre, getting 2mbs on multiple tests after restarting and turning internet off/on etc.....

  • sewingyorkie JuneC (@sewingyorkie) reported from Doncaster, England

    Getting fed up of broadband going down Varies time of day and length Tonight down for 1 hour !!.😡 @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mattashbycooper Matt Ashby-Cooper (@mattashbycooper) reported

    @EE get your act together! Tried upgrading online no go. In store? Have to call sales team and wait on hold for half an hour because they can’t do it in store either. Where’s the service? What a crock….

  • rsaburrow Roger Aburrow (@rsaburrow) reported

    @EE how come you sent me my return package for my upgrade phone 2 weeks late and now I’ll miss the deadline as I’m in hospital caring for a suddenly dying mother and you won’t do anything to help me so now I lose my discount?! Disgusting

  • BeneathSteel Beneath A Steel City (@BeneathSteel) reported

    @EE are you having general broadband issues today I’m having issues with my broadband connection dropping out and back in

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @Ofcom When I rang @EE earlier today and on other occasions, they were unable to find my account details and they denied it but there must be a fault with there system, can you help please? I am fed up with them!!

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Why is the signal in my area so awful? Why is your customer service so appalling? Could you sort it out!!!!!

  • harjitsingh4you Harjit singh (@harjitsingh4you) reported

    @EE called twice to customer care number both time eating nearly 25 min when someone answered call then call disconnected automatically. Very bad customer service I had today 👎

  • mhh02 james (@mhh02) reported

    @EE after explaining for the 5th time to your brain dead colleague, I give up and put the phone down, how can’t they I stand that you got a problem with a intermittent down load speed from 1.12 to 10mbs in the afternoons

  • levitated Levitated (@levitated) reported

    @EE You took 2 days to respond. An hour wasted online, an hour wasted in a phone queue, and two days for a response here. All because you closed the plan I was on and would automatically force me onto one I didn’t need if I didn’t contact you. Poor treatment for a 10+ year customer.

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE @GoogleUK Why is your customer service so dreadful? Your network coverage is no better!!!!!!!

  • RFulbirg Ronnie Fulbirg (@RFulbirg) reported

    @EE why is it i cannot get a reception anywhere, your wifi 5g is terrible