EE outages and service status in Pontefract, England

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontefract, England

The most recent EE outage reports came from the following cities: Leeds, Castleford, Barnsley, Wakefield, and Selby.

City	Problem Type	Report Time
Leeds	Phone	1 day ago
Leeds	Internet	6 days ago
Castleford	Internet	8 days ago
Leeds	E-mail	14 days ago
Leeds	Phone	20 days ago
Barnsley	TV	21 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

• 
  brett (@bretthud87) reported 7 minutes ago from Leeds, England

  @EE any signal issues in Leeds city centre, getting 2mbs on multiple tests after restarting and turning internet off/on etc.....

• 
  - leanne 🦄 (@minimarwood_) reported 10 minutes ago from Leeds, England

  Right this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!

• 
  Shaun Harley (@shaunjharley) reported 12 minutes ago from Leeds, England

  Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?

• 
  Just Music Yorkshire 🏆 (@jmyorks) reported 14 minutes ago from Castleford, England

  @EE comms are appalling. I made a complaint, text to say being investigated and now one to say its closed. No other info, was complaint rejected, upheld or rolled up and smoked. I have no idea

• 
  Hannah Louise (@Hannahlufc) reported 15 minutes ago from Leeds, England

  @ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

• 
  Michael Lockley is on Whernside (@LagstoneHall) reported 15 minutes ago from Leeds, England

  @EE Hi, Can I just say I've just had the worst phone conversation I've had in a long time with your call centre, and all I wanted to do was enter a voucher. I suffer from anxiety and this sort of thing stresses me out. Please sort this out. Thank you.

• 
  Peter Bennett (@botrash) reported 17 minutes ago from Leeds, England

  @ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!

• 
  Andreas (@AndyeelesEeles) reported 19 minutes ago from Barnsley, England

  @EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s

• 
  Lucian Abbey (@Lucian1971) reported 26 minutes ago from Kippax, England

  @EE Morning. Is the system down? I have no internet access, I’m in Leeds.

• 
  Mark Young (@marksela) reported 32 minutes ago from Leeds, England

  And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!

• 
  Adam Whiteley (@arw84) reported 34 minutes ago from Wakefield, England

  @EE @MBowater So everyone should expect 14% extra speed and data then if you are investing to increase from your current customer base. More like top bosses in for a bumper bonus.

• 
  b✨ (@bchxrlotte) reported 37 minutes ago from Leeds, England

  Shout out to @EE for having absolutely awful service in Leeds at the moment. I work in the city centre?? How do I have barely any signal here? And barely any in east Leeds either? I thought your service was supposed to have great signal in this city?

• 
  Tony Goose (@Anthony_Goose) reported 39 minutes ago from Leeds, England

  @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

• 
  Callum Schofield (@cal92scho) reported 40 minutes ago from Normanton, England

  @dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE

• 
  - leanne 🦄 (@minimarwood_) reported 41 minutes ago from Leeds, England

  Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

• 
  Jonathan Peck (@jonathan_peck) reported 47 minutes ago from Castleford, England

  @EE 22 August I upgraded my SIM only contract to a new 24 month contract. Received confirmation email & everything had updated correctly in My EE. Today, looking at My EE, my contract has changed again to a 30 day contract, can you help?

• 
  Nick68 (@nickholding01) reported 50 minutes ago from Wakefield, England

  @EE Well after 24 years its time to leave this network. No rewards for loyalty

• 
  Tom Elam ™ (@tomelam_) reported 52 minutes ago from Leeds, England

  @EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.

• 
  Janice Tiffany (@jan3986) reported 54 minutes ago from Castleford, England

  @Gaynz83 @EE Omg! Gaynz that’s awful. Xx

• 
  Emma Bradbury (@Emmyloubradders) reported 55 minutes ago from Cawthorne, England

  @EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MindTheGap (@mindthegap2018) reported 5 minutes ago

  @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 6 minutes ago

  @ee why are so utterly terrible. BT want even this bad. You've added a layer of extra awful to what was already a very expensive service.

• 
  CharmedOGForever🔮🧙🏼‍♀️ (@charmed_og) reported 6 minutes ago

  @loisgriff_ @EE EE are the worst! Absolutely dreadful!

• 
  Marcus (@Marcus_91_) reported 7 minutes ago

  @Amy_90_x @EE FFS that is ridiculous 😑😑 You can never be too sure nowadays with all the scam callers 🤬🤬 Tbh i don't get many anymore but I don't answer any calls unless it's a number I have saved in my phone

• 
  Helen (@HParf) reported 15 minutes ago

  @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.

• 
  Tony (@Foolham) reported 18 minutes ago

  @EE DSL light off so line is dead - Is this an issue in parts of London right now?

• 
  Princess Amira ***** Boy (@ScotDommesSlave) reported 23 minutes ago

  @LeilaniDowding @EE Virgin did these like 4 years ago. On the odd occasion the wi-fi is down my elderly parents who can only use a landline are unable to call anyone.

• 
  Ed Peters (@mr_ed_peters) reported 23 minutes ago

  @LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.

• 
  Warren Peters (@wizza_wozza) reported 25 minutes ago

  @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

• 
  Lizzy (@Lizzyzsu) reported 32 minutes ago

  @EE ‘Oh you have to personally cancel it’ I was told then after paying for 3 more months of EE while on a Canadian sim & not even using EE. That’s why I’m so intent on doing it now but you make it purposefully difficult!!