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EE outages and service status in Pontefract, England

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Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Pontefract, including 2 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received Jul 21, 3:02 PM GMT+1.
  • 50% Phone (50%)
  • 36% Internet (36%)
  • 14% Wi-fi (14%)

The latest reports from users having issues in Pontefract come from postal codes WF9 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontefract, England

The most recent EE outage reports came from the following cities: Leeds, Wakefield, Selby, Normanton, Castleford, Pontefract, Barnsley, and Doncaster.

CityProblem TypeReport Time
Leeds Internet 7 hours ago
Wakefield Phone 9 hours ago
Wakefield Phone 12 days ago
Selby Phone 13 days ago
Normanton Internet 18 days ago
Leeds Phone 19 days ago

Nearby cities with recent reports

Leeds

1 recent signals

7 hours ago
Wakefield

1 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

  • LeanneHirst
    Leanne Hirst (@LeanneHirst) reported from Castleford, England

    Bloody @TravelodgeUK could take some tips from @EE on how to have fantastic customer service.

  • ialigizakis
    Ioannis (@ialigizakis) reported from Leeds, England

    @wynngeol @EE I am having issues at Leeds. No data at all 4G and 5G. I also have issues with my ADSL.

  • theandycooke
    Andy (@theandycooke) reported from Barnsley, England

    Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @EE Reliability? Customer support? Cost?

  • LeftyHV
    Chorlton (@LeftyHV) reported from Whitley, England

    @EE waiting to hear about a job, previous tel number not transferred, can't get on voicemail & unable to get through for assistance. Rubbish service

  • bchxrlotte
    b✨ (@bchxrlotte) reported from Leeds, England

    Shout out to @EE for having absolutely awful service in Leeds at the moment. I work in the city centre?? How do I have barely any signal here? And barely any in east Leeds either? I thought your service was supposed to have great signal in this city?

  • MrsRuggsLeeds
    Mary Ruggles (@MrsRuggsLeeds) reported from Leeds, England

    @EE thanks for the excellent and efficient customer service. 15 min phone call yesterday evening and a new phone in the post by 9am today 👏🏻👏🏻👏🏻

  • nathlufc23
    Nath (@nathlufc23) reported from Leeds, England

    @EE why is the signal so poor in Leeds city centre recently?

  • CoachingDB
    Danielle Barbereau (@CoachingDB) reported from Leeds, England

    @charchar198 @EE Awful situation causing you unnecessary stress. Do take care Charlotte. Big hug.

  • philipstk
    Philips (@philipstk) reported from Leeds, England

    @EE @GoogleUK The worst network. I challenge EE you are giving wrong info in many places about the speed and the network coverage . No network in LS16 7AW. send your technician to check physically on this postcode.

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!

  • minimarwood_
    - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

  • jmyorks
    Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, England

    @EE comms are appalling. I made a complaint, text to say being investigated and now one to say its closed. No other info, was complaint rejected, upheld or rolled up and smoked. I have no idea

  • junes1976
    Junes1976 🦉 (@junes1976) reported from Leeds, England

    @EE Samsung S9. I appreciate your efforts but I wouldn't bother if I were you. I've had the same problem all over, in various grounds and with several phones, over the last 2 or 3 years. I see other people happily accessing Web but I get nothing. I'm used to it now.

  • jmyorks
    Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, England

    Knew I shouldn't have got out of bed..latest, out walking, sneezed and one of my galaxy bud earbuds falls out, rolls down the street and down a drain. Gutted @EE

  • ByromDigger
    David Byrom (@ByromDigger) reported from Leeds, England

    Fair play after 70 minutes on the phone and speaking to three people issue resolved refund from @EE @BritishTelecom on the way

  • jpglover1982
    JP Glover (@jpglover1982) reported from Ossett, England

    @EE Yes it's the eetv service

  • LeighNicholson
    Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England

    @EE can you update on issues with signal in Leeds please. No 4G or 5G

  • shaunjharley
    Shaun Harley (@shaunjharley) reported from Leeds, England

    Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Tat_TvamAsi
    Mat🅰dor© (@Tat_TvamAsi) reported

    @EE Not only is it greedy. It's a complete lack of business sense. You could have made it easy for a retention. Instead I'm not shopping around to buy elsewhere. You guys never used to be this bad. #EE @EE

  • DeanGill4L
    Dean Gill (@DeanGill4L) reported

    @EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?

  • pinguigloo
    Catherine Pengilly (@pinguigloo) reported

    @EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her

  • DeclanMcGuinne3
    Declan McGuinness (@DeclanMcGuinne3) reported

    @DerekAllan61 @EE Hi Derek try Mozillion they piggyback on EE just don’t have 5G Stand alone (5G+) but isn’t the end of the world, I ordered a iPhone through them and the service has been top notch 👍🏻

  • ErikaDucker
    Erika (@ErikaDucker) reported

    @EE I need to speak to someone to give a timeline, send in images, emails etc. No one will help and fobs me off. The store hasnt even investigated it so I can deadlock and go the ombudsman

  • Ragingtaxpayer
    Scooby Miller (@Ragingtaxpayer) reported

    @EE @BT You people are a shambles, trying to get technical help with that useless EE superhub 7 being incompatible with my smart home devices and every single person I've spoken to has tried to sell me mobile and TV contacts, focus on the issue I'm calling about.

  • kevparfitt
    Kev (@kevparfitt) reported

    @DPDUkHelp44 Can you explain why it is considered acceptable for your delivery drivers to falsely report a failed delivery attempt for my @EE parcel? I have been at home all afternoon waiting for this, yet your driver has lied about an attempt that never happened?

  • The_Dr_Mike
    @thedrmike.bsky.social (@The_Dr_Mike) reported

    **** you @ee that's best part of an hour I've wasted trying to view my bills, look at upgrade options - phone & broadband but you website is so shite at loading pages, or not as is the case I'm now exploring other providers options - poor customer service extends to your website

  • FootballFactors
    Graham Bean (@FootballFactors) reported

    Absolutely disgraceful customer service from @EE . Expecting customers to wait 45 mins to get someone to answer your call . Time after time this company fails the consumer. I've been with them 25 plus years but on renewal will be changing - enough is enough.

  • Lindsay_Brunt
    Lindsay Brunt (@Lindsay_Brunt) reported

    @EE I’ve spoken again to complaints team and have been spoken to very poorly by your staff. You have breached the contract and don’t have and resolution to fix the internet… how do I escalate further?