EE outages and service status in Pontefract, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontefract, England
The most recent EE outage reports came from the following cities: Wakefield, Castleford, Leeds, Ossett, Pontefract, and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield
|
Phone | 19 days ago |
|
Castleford
|
Internet | 24 days ago |
|
Leeds
|
Phone | 28 days ago |
|
Ossett
|
Phone | 1 month ago |
|
Leeds
|
Phone | 1 month ago |
|
Pontefract
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Dave Poskitt (@DavePoskitt) reported from Wakefield, EnglandWell @EE have surpassed themselves again... Not been helpful at all and when you feel like your finally getting somewhere they let you down again. Well and truly fed up and pissed off
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Nick68 (@nickholding01) reported from Wakefield, England@EE Well after 24 years its time to leave this network. No rewards for loyalty
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Lesley Holland (@HollandLj) reported from Royston, England@EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless
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Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, EnglandKnew I shouldn't have got out of bed..latest, out walking, sneezed and one of my galaxy bud earbuds falls out, rolls down the street and down a drain. Gutted @EE
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Ian (@PvtPepper) reported from Leeds, England@EE It was rather slow yesterday morning in the LS7 1 area. Very slow in Newcastle, York and Birmingham centre Friday 12th Aug.
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Bethany Jayne Ⓥ✨ (@bethxnyjxyne) reported from Featherstone, England@EE not even been 2 weeks and my broadband is not working again🙃
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Peter Bennett (@botrash) reported from Leeds, England@EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?
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Mark Young (@marksela) reported from Leeds, EnglandAnd now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!
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Adam Whiteley (@arw84) reported from Wakefield, England@EE @MBowater So everyone should expect 14% extra speed and data then if you are investing to increase from your current customer base. More like top bosses in for a bumper bonus.
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Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, EnglandI think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews
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Danielle Barbereau (@CoachingDB) reported from Leeds, England@charchar198 @EE Awful situation causing you unnecessary stress. Do take care Charlotte. Big hug.
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Richard Sim (@simr1984) reported from Hensall, England@EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?
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- leanne 🦄 (@minimarwood_) reported from Leeds, EnglandRight this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!
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Toffeeste83 (@toffeeste83) reported from Ulleskelf, England@EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?
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Belinda Maunsell (@BillyMaunsell) reported from Carlton, England@EE It doesn’t work as we have multiple numbers on the account. I’ve been directed to online - but that’s not working 😔
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Philips (@philipstk) reported from Leeds, England@EE @GoogleUK The worst network. I challenge EE you are giving wrong info in many places about the speed and the network coverage . No network in LS16 7AW. send your technician to check physically on this postcode.
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Callum Schofield (@cal92scho) reported from Normanton, England@dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE
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Andreas (@AndyeelesEeles) reported from Barnsley, England@EE follow your letter of dump my customer for 3 g phone I requested no further. Service after September for 2 phone. Bt has sunk ee custom reality in my mind for eu roaming I will be leaving with all my business phone as soon as possible I will not be subject to blackmail
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Handsome Nick (@Nicklo2k) reported@EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.
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Jenny (@JennyB311) reportedMy 96 year old gran who is more or less deaf and never wears her hearing aids has somehow got a voicemail service added to her phone by @BT @EE and now can’t get to it fast enough to answer it. My father phoned to cancel it and was told it’s cancelled but it’ll stay on her phone for a month. This is a very vulnerable elderly woman that has no requirement for voicemail. This should never have been added in the first place and it needs to be removed immediately! I wonder if someone got commission for setting this up?
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Sparky (@sparkyuk11) reported@EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.
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Jac Dee 🇺🇦 (@Jacsplace3) reportedStill no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?
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Micky Jones (@MickyJones_) reported@OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem
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TiNa AnDeRsOn (@TinaAnderson86) reported@EE really pissing me off Anyone else having issues when out and about with there signal? You literally can't use anything even whatsapp 200 quid a month for ****
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2
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NomadBiker148™ (@StuTheLad) reported@EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change
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Dave (@DEI_Bollard) reported@EE Your customer service used to be good. Then BT got involved. Now its all text messages and **** arsing about. I remember when I could call speak to a very helpful Irish person. Now its just about pleasing shareholders and not the paying customer. Good riddance wankers.
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Ian Wardell (@ian_wardell) reported@EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??