EE

EE Outage Report in Pontefract, City and Borough of Wakefield, England

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The latest reports from users having issues in Pontefract come from postal codes WF8 and WF9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontefract, City and Borough of Wakefield, England 12/17/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent EE outage reports came from the following cities: Normanton, Leeds, Barnsley, Pontefract, Wakefield, Doncaster and Castleford.

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City Problem Type Report Time
United KingdomNormanton Wi-fi
United KingdomLeeds Internet
United KingdomLeeds Phone
United KingdomLeeds Phone
United KingdomBarnsley Internet
United KingdomPontefract Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • annamarshall90 Anna Marshall (@annamarshall90) reported from Leeds, England

    @EE Yes - moving out of flat in Leeds as workplace has shut down.

  • arhyde adam hyde (@arhyde) reported from Eggborough, England

    @EE I'm currently in eggborough yorkshire and we have no phone service yet your website says it's fine....

  • Hannahlufc Hannah Louise (@Hannahlufc) reported from Leeds, England

    @ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

  • CoachingDB Danielle Barbereau (@CoachingDB) reported from Leeds, England

    @charchar198 @EE Awful situation causing you unnecessary stress. Do take care Charlotte. Big hug.

  • sewingyorkie JuneC (@sewingyorkie) reported from Doncaster, England

    Getting fed up of broadband going down Varies time of day and length Tonight down for 1 hour !!.😡 @EE

  • immy15619175 immy (@immy15619175) reported from Leeds, England

    128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

  • BillyMaunsell Belinda Maunsell (@BillyMaunsell) reported from Carlton, England

    @EE It doesn’t work as we have multiple numbers on the account. I’ve been directed to online - but that’s not working 😔

  • jpglover1982 JP Glover (@jpglover1982) reported from Ossett, England

    @EE Same thing restarted a total of 21 times in half an hour it's behaved it self and now its worst its ever been

  • toffeeste83 Toffeeste83 (@toffeeste83) reported from Ulleskelf, England

    @EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

  • HollandLj Lesley Holland (@HollandLj) reported from Royston, England

    @EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless

  • minimarwood_ - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Right this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!

  • Uthmano Mano (@Uthmano) reported from Leeds, England

    Would be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks

  • immy15619175 immy (@immy15619175) reported from Leeds, England

    @MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE

  • Dandymanleeds Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, England

    I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

  • minimarwood_ - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

  • tomelam_ Tom Elam ™ (@tomelam_) reported from Leeds, England

    @EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.

  • Anthony_Goose Tony Goose (@Anthony_Goose) reported from Leeds, England

    @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

  • sewingyorkie JuneC (@sewingyorkie) reported from Doncaster, England

    Word of warning !!!! Just had scam text message saying problem with processing bill supposedly from @EE Rang them on 150 ( not the number on text message ) Problem sorted Thank you

  • Lucian1971 Lucian Abbey (@Lucian1971) reported from Kippax, England

    @EE Morning. Is the system down? I have no internet access, I’m in Leeds.

  • AckroydKim Kimberley Ackroyd (@AckroydKim) reported from Doncaster, England

    @EE wow EE really know how to make it easy for customers, can’t get on webchat then website stops working and also offering me ‘deals’ which are loads cheaper with other companies.... wanted to sort my broadband with you as well 👎🏻knows how to send a customer elsewhere

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 1968coxy Paul Cox (@1968coxy) reported

    @EE Your app doesn't work. When I try to log in via your website, I am asked to register my device. When I do so, I am told an account already exists. I know that!!! 😡. I created it! What is going on, please?

  • DAPZTV DAPZTV (@DAPZTV) reported

    @EE is the worst network for consumers . Over charging . And doing the most to keep people on their network. If you press 4 on 150 to say you want to leave . They purposely put you on hold. Hoping you will put the phone down @o2 is definitely the way forward .

  • BlackKlaymore The Black Klaymore (@BlackKlaymore) reported

    Six plus weeks of no service and no customer support from @ee Their executive customer service department is a joke! Best to find a reliable mobile phone provider #EE

  • BustaThorn Busta (@BustaThorn) reported

    @EE @XboxGamePass Not me 15 days and still no code for gamepass. Called 150 none of them even know what xbox gamepass is and online support on the website spoke to 11 different people. Currently on the phone to 150 for over 45 mins and they don't have a clue. seriously EE

  • Gingerlord20 Ginger lord (@Gingerlord20) reported

    @EE is there an outage in the LN12 area as we have no signal

  • jackramage93 Jack (@jackramage93) reported

    @EE I’ve been on hold for almost 3 hours (spanning 2 days) trying to complete an upgrade to my phone contract. You have accepted my money but I am unable to get the product in return…this doesn’t seem like good customer service. Pls help #eecustomerservice

  • waynemckayPara Wayne Mckay (@waynemckayPara) reported

    @EE any idea when phone signal will be restored to NE66. Over 10 days now !

  • CanburyLiberal Dan (no longer Canbury) (@CanburyLiberal) reported

    @EE do you think it is good customer service to have people trying to report a lost phone on hold for 20+ minutes with no other way of dealing with it?

  • neels_25 Neel Shah (@neels_25) reported

    @EE why is that your customer services lie on the phone? I have had them say one thing which we agreed on then did something else with my bill! Terribly priced and unreliable network!

  • billmiddlemas 𝘢-h𝘢's Biggest F𝘢n! (@billmiddlemas) reported

    @EE Any problems with SMS? Mine are failing to send and I have rebooted the phone