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EE Outage Report in Pontefract, City and Borough of Wakefield, England

Why is my EE service not working?

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The latest reports from users having issues in Pontefract come from postal codes WF8 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Pontefract, England

The most recent EE outage reports came from the following cities: Ossett, Leeds, Pontefract, Normanton, Wakefield, Barnsley, Selby, and Doncaster.

CityProblem TypeReport Time
Ossett Phone 3 days ago
Leeds Phone 3 days ago
Pontefract Phone 4 days ago
Normanton Internet 6 days ago
Leeds Phone 7 days ago
Leeds Phone 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • jpglover1982
    JP Glover (@jpglover1982) reported from Ossett, England

    @EE Same thing restarted a total of 21 times in half an hour it's behaved it self and now its worst its ever been

  • AckroydKim
    Kimberley Ackroyd (@AckroydKim) reported from Doncaster, England

    @EE wow EE really know how to make it easy for customers, can’t get on webchat then website stops working and also offering me ‘deals’ which are loads cheaper with other companies.... wanted to sort my broadband with you as well 👎🏻knows how to send a customer elsewhere

  • sewingyorkie
    JuneC (@sewingyorkie) reported from Doncaster, England

    Word of warning !!!! Just had scam text message saying problem with processing bill supposedly from @EE Rang them on 150 ( not the number on text message ) Problem sorted Thank you

  • immy15619175
    immy (@immy15619175) reported from Leeds, England

    @MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE

  • bretthud87
    brett (@bretthud87) reported from Leeds, England

    @EE any signal issues in Leeds city centre, getting 2mbs on multiple tests after restarting and turning internet off/on etc.....

  • arhyde
    adam hyde (@arhyde) reported from Eggborough, England

    @EE I'm currently in eggborough yorkshire and we have no phone service yet your website says it's fine....

  • Anthony_Goose
    Tony Goose (@Anthony_Goose) reported from Leeds, England

    @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

  • immy15619175
    immy (@immy15619175) reported from Leeds, England

    128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

  • annamarshall90
    Anna Marshall (@annamarshall90) reported from Leeds, England

    @EE Yes - moving out of flat in Leeds as workplace has shut down.

  • jpglover1982
    JP Glover (@jpglover1982) reported from Ossett, England

    @EE can I ask why there is no #itvhub or #4od on the TV service. I would love this being put on the service

  • tomelam_
    Tom Elam ™ (@tomelam_) reported from Leeds, England

    @EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.

  • sewingyorkie
    JuneC (@sewingyorkie) reported from Doncaster, England

    Getting fed up of broadband going down Varies time of day and length Tonight down for 1 hour !!.😡 @EE

  • junes1976
    Junes1976 🦉 (@junes1976) reported from Leeds, England

    @EE Samsung S9. I appreciate your efforts but I wouldn't bother if I were you. I've had the same problem all over, in various grounds and with several phones, over the last 2 or 3 years. I see other people happily accessing Web but I get nothing. I'm used to it now.

  • Dandymanleeds
    Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, England

    I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

  • LeanneHirst
    Leanne Hirst (@LeanneHirst) reported from Castleford, England

    Bloody @TravelodgeUK could take some tips from @EE on how to have fantastic customer service.

  • tnez
    Traci! (@tnez) reported from Leeds, England

    @EE Yes I am. My signal is rubbish.

  • nickholding01
    Nick68 (@nickholding01) reported from Leeds, England

    @EE There is always room for a discount. Never not had one before. It's who you speak to and if they are willing to make it happen. On this occasion I'm not thought worthy of it

  • jpglover1982
    JP Glover (@jpglover1982) reported from Ossett, England

    @EE Yes it's the eetv service

  • Uthmano
    Mano (@Uthmano) reported from Leeds, England

    Would be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • davidaldeias
    david aldeias (@davidaldeias) reported

    @EE If I didn’t need it now I could do that but needed it by latest tomorrow. Ive already started cancelling other services I had with EE and slowly with be cancelling the rest as always having this problem and others

  • Danny2156
    Danny Cherry (@Danny2156) reported

    @Will_Sooty @EE By all accounts there is an issue with the IEMI numbers. But never had this issue with all the phones I've had. They should have warned people about this and I would never have bought one. Farcical.

  • markdanny
    mark jenkins (@markdanny) reported

    So issues trying to us the online shop with @EE yesterday. Spoke to an online team member who said EE would contact me. I get contact asking how they can help me with no idea as to why I complained. Wow! @ThreeUK do you want another customer? I’m so done!

  • Will_Sooty
    Will Southward (@Will_Sooty) reported

    @Danny2156 @EE Really? Wow. First impressions are everything. Been with o2 for 8 years and in fairness to them, never had any issues with their customer service, only reason I was switching was for better signal at work. How hard is it to provide a working SIM card?

  • davidaldeias
    david aldeias (@davidaldeias) reported

    @EE Was to be at the start of the week. I have been on phone with customer service and have now cancelled the order as still can’t guarantee will be tomorrow. Unless can be guaranteed i will not be placing any more orders

  • Nottslad661
    Nottslad66 (@Nottslad661) reported

    @EE My phone is honour 9 lite x would that be a problem linking to a watch

  • Danny2156
    Danny Cherry (@Danny2156) reported

    @EE @iantait2012 Any chance you can address my sim card issue? No replies to my earlier post, yet others are being replied to.

  • Helen_Barrett
    Helen Barrett (@Helen_Barrett) reported

    @EE your password reset link is still broken. How are customers supposed to access their account information?

  • Danny2156
    Danny Cherry (@Danny2156) reported

    @EE I need help as the call centre continually fob me off. New phone contract taken out, phone received Thursday, sim does not work and told it could take 7 to 10 days - even longer. How is this acceptable. Now have no way of making a phone call on UK's supposed best network!

  • josieewarman
    Josie✌ (@josieewarman) reported from Tidworth, England

    @EE my network was working yesterday now it says I have no service??