EE outages and service status in Pontefract, England

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontefract, England

The most recent EE outage reports came from the following cities: Wakefield, Leeds, Selby, Normanton, Castleford, Pontefract, and Barnsley.

City	Problem Type	Report Time
Wakefield	Phone	18 days ago
Wakefield	Phone	19 days ago
Leeds	Internet	20 days ago
Wakefield	Phone	20 days ago
Wakefield	Phone	1 month ago
Selby	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

• 
  Richard Sim (@simr1984) reported 56 seconds ago from Hensall, England

  @EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?

• 
  GLENN (@gbmcfc) reported 10 minutes ago from Leeds, England

  @EE sort your signal out between Leeds n Huddersfield..... ****

• 
  Peter Bennett (@botrash) reported 17 minutes ago from Leeds, England

  @tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!

• 
  Andy (@theandycooke) reported 18 minutes ago from Barnsley, England

  Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

• 
  Dave Poskitt (@DavePoskitt) reported 20 minutes ago from Wakefield, England

  Well @EE have surpassed themselves again... Not been helpful at all and when you feel like your finally getting somewhere they let you down again. Well and truly fed up and pissed off

• 
  Anna Marshall (@annamarshall90) reported 24 minutes ago from Leeds, England

  @EE Yes - moving out of flat in Leeds as workplace has shut down.

• 
  Kimberley Ackroyd (@AckroydKim) reported 27 minutes ago from Doncaster, England

  @EE wow EE really know how to make it easy for customers, can’t get on webchat then website stops working and also offering me ‘deals’ which are loads cheaper with other companies.... wanted to sort my broadband with you as well 👎🏻knows how to send a customer elsewhere

• 
  Big Leigh Nicholson (@LeighNicholson) reported 28 minutes ago from Garforth, England

  @EE can you update on issues with signal in Leeds please. No 4G or 5G

• 
  Lesley Holland (@HollandLj) reported 29 minutes ago from Royston, England

  @EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless

• 
  Hannah Louise (@Hannahlufc) reported 30 minutes ago from Leeds, England

  @ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

• 
  immy (@immy15619175) reported 31 minutes ago from Leeds, England

  @MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE

• 
  DLightowler (@dannyboii94) reported 35 minutes ago from Leeds, England

  @EE are shit, bunch of **** overs

• 
  JuneC (@sewingyorkie) reported 37 minutes ago from Doncaster, England

  Getting fed up of broadband going down Varies time of day and length Tonight down for 1 hour !!.😡 @EE

• 
  Nick68 (@nickholding01) reported 39 minutes ago from Wakefield, England

  @EE I get very slow 4g where i am. My son's Vodafone coverage is always better yet I would prefer to stay with what I know. Can't happen with current offers

• 
  Philips (@philipstk) reported 42 minutes ago from Leeds, England

  @EE @GoogleUK The worst network. I challenge EE you are giving wrong info in many places about the speed and the network coverage . No network in LS16 7AW. send your technician to check physically on this postcode.

• 
  Mary Ruggles (@MrsRuggsLeeds) reported 48 minutes ago from Leeds, England

  @EE thanks for the excellent and efficient customer service. 15 min phone call yesterday evening and a new phone in the post by 9am today 👏🏻👏🏻👏🏻

• 
  JuneC (@sewingyorkie) reported 51 minutes ago from Doncaster, England

  Word of warning !!!! Just had scam text message saying problem with processing bill supposedly from @EE Rang them on 150 ( not the number on text message ) Problem sorted Thank you

• 
  Dave Poskitt (@DavePoskitt) reported 53 minutes ago from Altofts, England

  @chrisupastar @EE At the moment and for the last month I agree mate. I know that's why you left and trying to work with one bar H+ signal in our job is making it diffult to work. And if I can't work they can't get paid can they

• 
  Vegan_nick.h (@nickholding01) reported 56 minutes ago from Wakefield, England

  @EE Wow great customer service. No call as promised, no reply to DM, no reply to tweet

• 
  b✨ (@bchxrlotte) reported 60 minutes ago from Leeds, England

  Shout out to @EE for having absolutely awful service in Leeds at the moment. I work in the city centre?? How do I have barely any signal here? And barely any in east Leeds either? I thought your service was supposed to have great signal in this city?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss Sullivan (@MissSullivan06) reported 6 minutes ago

  @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense

• 
  Ben Whitworth (@benwhitworth1) reported 8 minutes ago

  @McWhirterAlex @StevenShorrock Agree with those observations. Generally, it’s got worse - places and drives that I used to make calls without issue, now frequently cut out. What’s going on @EE - it’s not like phone contracts are cheap!

• 
  Ash Houghton (@a514ley) reported 11 minutes ago

  @EE why is your signal so poor in the Wigan area!!

• 
  KAM Socialist (@keithmallinson1) reported 11 minutes ago

  @Hepworthclare @EE Been in same situation. Found e mail address of CEO and e mailed them direct. Received a call within 4 hours and resolution in 24.

• 
  Beverley Rutter (@BeverleyRutter) reported 14 minutes ago

  @ee yet again we have poor coverage, but each time I check the app it says no problems in area. Well I’m stood with my phone in front window looking onto a mast and I have 1 4g bar. Clearly something isn’t working yet im still paying for a decent coverage/reception

• 
  Martin McConachie (@HamdonMart) reported 15 minutes ago

  @EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳

• 
  Stuart1959 (@StuartT34021273) reported 17 minutes ago

  @EE @Mr_Grumpy_Arse Can't get into mine either just got a phone upgrade so can't leave mobile acc BUT tv/broadband ends January so at least can cancel that never thought could get worse than virgin I stand corrected

• 
  Lu 🎙⚒️ (@recklesslntent) reported 18 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Darrell fletcher (@Fletchmeister81) reported 19 minutes ago

  @EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre

• 
  Clare Hepworth OBE (@Hepworthclare) reported 20 minutes ago

  I need to speak to customer services. It's a nightmare trying to speak to someone - is anyone there. Phone the local shop - nobody picks up. Had to buy a new phone - my previous phone - stll on contract non operational. This is not good. How can I get some service @EE