EE

EE Outage Report in Pontefract, City and Borough of Wakefield, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontefract, City and Borough of Wakefield, England 11/20/2025 08:55

November 20: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent EE outage reports came from the following cities: Normanton, Castleford, Leeds, Wakefield and Doncaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Phone
United KingdomCastleford E-mail
United KingdomLeeds Total Blackout
United KingdomWakefield Internet
United KingdomNormanton Phone
United KingdomNormanton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • philipstk Philips (@philipstk) reported from Leeds, England

    @EE @GoogleUK The worst network. I challenge EE you are giving wrong info in many places about the speed and the network coverage . No network in LS16 7AW. send your technician to check physically on this postcode.

  • arw84 Adam Whiteley (@arw84) reported from Wakefield, England

    @EE @MBowater So everyone should expect 14% extra speed and data then if you are investing to increase from your current customer base. More like top bosses in for a bumper bonus.

  • AndyeelesEeles Andreas (@AndyeelesEeles) reported from Barnsley, England

    @EE follow your letter of dump my customer for 3 g phone I requested no further. Service after September for 2 phone. Bt has sunk ee custom reality in my mind for eu roaming I will be leaving with all my business phone as soon as possible I will not be subject to blackmail

  • justneil Neil Butler (@justneil) reported from Leeds, England

    Morning @EE, I'm still waiting for my router that was posted out on Monday, any help would be great

  • what_gee_said georgia (@what_gee_said) reported from Darfield, England

    well @EE have ruined mi day. said my new phone was coming today and had. a text to say it’ll be here tomorrow 🙄 how rude

  • nathlufc23 Nath (@nathlufc23) reported from Leeds, England

    @EE why is the signal so poor in Leeds city centre recently?

  • philipstk Philips (@philipstk) reported from Leeds, England

    @EE NO NETWORK COVERAGE IN LS16 7AW.PLEASE UPDATE YOUR MAP COVERAGE .STOP FALLS ADVERTS.

  • garry_clarkson Garry Clarkson 🌻 (@garry_clarkson) reported from Leeds, England

    @EE Get your tablets out. Never mind the cost. Scam scam scam £££££££££&£££&££

  • bchxrlotte b✨ (@bchxrlotte) reported from Leeds, England

    Shout out to @EE for having absolutely awful service in Leeds at the moment. I work in the city centre?? How do I have barely any signal here? And barely any in east Leeds either? I thought your service was supposed to have great signal in this city?

  • ialigizakis Ioannis (@ialigizakis) reported from Leeds, England

    @wynngeol @EE I am having issues at Leeds. No data at all 4G and 5G. I also have issues with my ADSL.

  • LagstoneHall Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @BCFC_4LIFE @yvonne_cassell @EE I too seem to have the same problem on a Nokia.

  • ByromDigger David Byrom (@ByromDigger) reported from Leeds, England

    Fair play after 70 minutes on the phone and speaking to three people issue resolved refund from @EE @BritishTelecom on the way

  • MrsRuggsLeeds Mary Ruggles (@MrsRuggsLeeds) reported from Leeds, England

    @EE thanks for the excellent and efficient customer service. 15 min phone call yesterday evening and a new phone in the post by 9am today 👏🏻👏🏻👏🏻

  • LeftyHV Chorlton (@LeftyHV) reported from Whitley, England

    @EE waiting to hear about a job, previous tel number not transferred, can't get on voicemail & unable to get through for assistance. Rubbish service

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @EE Reliability? Customer support? Cost?

  • AndyeelesEeles Andreas (@AndyeelesEeles) reported from Barnsley, England

    @EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s

  • Steph_HRhodes Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!

  • shaunjharley Shaun Harley (@shaunjharley) reported from Leeds, England

    Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?

  • LeighNicholson Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England

    @EE can you update on issues with signal in Leeds please. No 4G or 5G

  • PvtPepper Ian (@PvtPepper) reported from Leeds, England

    @EE It was rather slow yesterday morning in the LS7 1 area. Very slow in Newcastle, York and Birmingham centre Friday 12th Aug.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AlantaRose Alanta Rose (@AlantaRose) reported

    @EE I cannot believe your lack of education with your customer service team - no one knows what they are doing ! This is the 4th I’ve had an issue this week - now your lines are closed. I cannot wait to leave your company ! Absolutely god awful. #ratherbewith3

  • Junction10 Jason Sheldon (@Junction10) reported

    Any idea if you’re ever going to improve the mobile signal in my home area @EE ? I’ve waited twelve hours for a support call from Apple and they couldn’t hear a word I was saying on two attempts to call me because of poor quality calls breaking up.

  • morkofork Gąrēth Cööp (@morkofork) reported

    @EE I wish I could get 5g signal at home though...

  • Matthew88461305 Matty 🌈 (@Matthew88461305) reported

    @EE Thank you for your help! I’m getting mixed messages, online chat says I can downgrade from today (3rd September) but when I call I’m getting told to call back on the 19th September. I don’t think people want to help me on this matter as I’ve been a customer for many years.

  • maddnig Nigel Blain (@maddnig) reported

    @David39317197 @EE The issue with data is only on 4g. I was advised to set phone to 3g only, I now have data moving again set to 3g only.

  • SeanMcn99075899 Sean Mcnally (@SeanMcn99075899) reported

    So the bad network service continues from @EE can't wait till I can leave

  • Junction10 Jason Sheldon (@Junction10) reported

    @pintsizedjemma @EE I’m forever having trouble connecting to internet, despite having strong 4G signal.. really disappointing.. :(

  • XandrijaE Xandrija (@XandrijaE) reported

    @EE please help- I want to renew my pack a day early but my pack apparently doesn’t exist anymore but if choose one of the new packs I’ll lose all my boosts and be on a much worse deal... also I paid £5 for 1GB but was only given 300MB!

  • journeyingjohn journeyingjohn (@journeyingjohn) reported

    @EE the UK’s best network... ...for it's shareholders and management and most expensive with execrable service for it's customers. Despite the marketing hype, signal is no better than others, charges are massively higher and with contention ratios, real world speeds are poor.

  • pintsizedjemma 🦇Jemma🦇 📸🎨🎮 (@pintsizedjemma) reported

    @Junction10 @EE Good luck with that. I left EE after a customer service rep had a go at me for cutting his call, even though I don’t have control of his switchboard. I was getting no signal and out internet sucked despite being in a “good” location.