1. Home
  2. Companies
  3. EE
  4. Pontefract
EE

EE outages and service status in Pontefract, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Pontefract, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Wi-fi, and Phone.
  • The most recent signal from this area was received May 19, 9:11 AM GMT+1.
  • 33% Total Blackout (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontefract, England

The most recent EE outage reports came from the following cities: Doncaster, Wakefield, Castleford, Leeds, Ossett, Pontefract, and Normanton.

CityProblem TypeReport Time
Doncaster Wi-fi 20 hours ago
Doncaster Total Blackout 6 days ago
Wakefield Phone 27 days ago
Castleford Internet 1 month ago
Leeds Phone 1 month ago
Ossett Phone 2 months ago

Nearby cities with recent reports

Doncaster

2 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!

  • cal92scho
    Callum Schofield (@cal92scho) reported from Normanton, England

    @dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE

  • PvtPepper
    Ian (@PvtPepper) reported from Leeds, England

    @EE It was rather slow yesterday morning in the LS7 1 area. Very slow in Newcastle, York and Birmingham centre Friday 12th Aug.

  • annamarshall90
    Anna Marshall (@annamarshall90) reported from Leeds, England

    @EE Yes - moving out of flat in Leeds as workplace has shut down.

  • nickholding01
    Nick68 (@nickholding01) reported from Leeds, England

    @EE There is always room for a discount. Never not had one before. It's who you speak to and if they are willing to make it happen. On this occasion I'm not thought worthy of it

  • jpglover1982
    JP Glover (@jpglover1982) reported from Ossett, England

    @EE Same thing restarted a total of 21 times in half an hour it's behaved it self and now its worst its ever been

  • HollandLj
    Lesley Holland (@HollandLj) reported from Royston, England

    @EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless

  • LagstoneHall
    Michael Lockley is on Whernside (@LagstoneHall) reported from Leeds, England

    @EE Hi, Can I just say I've just had the worst phone conversation I've had in a long time with your call centre, and all I wanted to do was enter a voucher. I suffer from anxiety and this sort of thing stresses me out. Please sort this out. Thank you.

  • minimarwood_
    - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Right this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!

  • justneil
    Neil Butler (@justneil) reported from Leeds, England

    Morning @EE, I'm still waiting for my router that was posted out on Monday, any help would be great

  • Steph_HRhodes
    Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!

  • jmyorks
    Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, England

    @EE comms are appalling. I made a complaint, text to say being investigated and now one to say its closed. No other info, was complaint rejected, upheld or rolled up and smoked. I have no idea

  • jan3986
    Janice Tiffany (@jan3986) reported from Castleford, England

    @Gaynz83 @EE Omg! Gaynz that’s awful. Xx

  • bchxrlotte
    b✨ (@bchxrlotte) reported from Leeds, England

    Shout out to @EE for having absolutely awful service in Leeds at the moment. I work in the city centre?? How do I have barely any signal here? And barely any in east Leeds either? I thought your service was supposed to have great signal in this city?

  • jonathan_peck
    Jonathan Peck (@jonathan_peck) reported from Castleford, England

    @EE 22 August I upgraded my SIM only contract to a new 24 month contract. Received confirmation email & everything had updated correctly in My EE. Today, looking at My EE, my contract has changed again to a 30 day contract, can you help?

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @EE Reliability? Customer support? Cost?

  • AckroydKim
    Kimberley Ackroyd (@AckroydKim) reported from Doncaster, England

    @EE wow EE really know how to make it easy for customers, can’t get on webchat then website stops working and also offering me ‘deals’ which are loads cheaper with other companies.... wanted to sort my broadband with you as well 👎🏻knows how to send a customer elsewhere

  • d2_savv
    Dan Grott (@d2_savv) reported from Doncaster, England

    @EE I’m having issues with my phone service in doncaster i’ve got no phone service at all i’ve reset my phone i’ve put my phone into airplane mode is there any issues on doncaster south yorkshire?

  • tnez
    Traci! (@tnez) reported from Leeds, England

    @EE Yes I am. My signal is rubbish.

  • theandycooke
    Andy (@theandycooke) reported from Barnsley, England

    Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AuraLinkAL
    Aura Link (@AuraLinkAL) reported

    @EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?

  • jays360
    Jason Cleary (@jays360) reported

    @harryt84 @EE I had this issue on IPhone. Press volume up, then volume down then hold power button on phone until Apple logo appears, this restarts your phone it resolved my issue. Hope this helps you too 🤞🏻

  • SallyFinestone
    Sally Finestone (@SallyFinestone) reported

    @EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.

  • gazmorgan77
    Gareth Morgan (@gazmorgan77) reported

    @EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

  • TommyT1219
    Tommy (@TommyT1219) reported

    @EE Twice now I’ve done this and the call gets cut off, due to poor phone signal, which I’ve told you about. I’ve reported what’s wrong so please just look into it.

  • imjonnychambers
    Jonny Chambers (@imjonnychambers) reported

    @My_Metro The mobile signal and tunnel @EE relay hasn’t worked between Gateshead Stadium and Gateshead for months. Used to have full signal across the entire route but now I get no service from Gateshead until we get towards Central. Is there a known issue?

  • pascalgrimandi
    The Laughing Gooner (@pascalgrimandi) reported

    @EE @suewillson Its obvious there is a wider issue here with the app.

  • jvfisher59
    Julie F (@jvfisher59) reported

    @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

  • PlayforthSarah
    Sarah-Kimberley (@PlayforthSarah) reported

    @EE I am sick of this now, WHY CAN I NOT ACCESS MY BROADBAND AND TV ON EE APP? I am more than happy to cancel all my services including phones and tablets as well as tv and broadband unless this is dealt with! Oh let me guess we can not help please call?! No! I would like account