EE

EE Outage Report in Pontefract, City and Borough of Wakefield, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Pontefract come from postal codes WF8 and WF9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontefract, City and Borough of Wakefield, England 12/27/2025 05:15

December 27: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent EE outage reports came from the following cities: Normanton, Leeds, Doncaster, Barnsley, Pontefract, Wakefield and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Internet
United KingdomLeeds Phone
United KingdomDoncaster Phone
United KingdomNormanton Wi-fi
United KingdomLeeds Internet
United KingdomLeeds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • marksela Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!

  • jmyorks Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, England

    Knew I shouldn't have got out of bed..latest, out walking, sneezed and one of my galaxy bud earbuds falls out, rolls down the street and down a drain. Gutted @EE

  • minimarwood_ - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

  • Anthony_Goose Tony Goose (@Anthony_Goose) reported from Leeds, England

    @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

  • annamarshall90 Anna Marshall (@annamarshall90) reported from Leeds, England

    @EE Yes - moving out of flat in Leeds as workplace has shut down.

  • ash_flay Ash (@ash_flay) reported from Swillington, England

    @TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2

  • glennemmajess The Capp's (@glennemmajess) reported from Armthorpe, England

    @EE is there a problem with coverage in the DN3 area? Emergency calls only for 50 mins at least.

  • CoachingDB Danielle Barbereau (@CoachingDB) reported from Leeds, England

    @charchar198 @EE Awful situation causing you unnecessary stress. Do take care Charlotte. Big hug.

  • marksela Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

  • BillyMaunsell Belinda Maunsell (@BillyMaunsell) reported from Carlton, England

    @EE It doesn’t work as we have multiple numbers on the account. I’ve been directed to online - but that’s not working 😔

  • Rdickinson1987 Roberto. (@Rdickinson1987) reported from Leeds, England

    @EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time

  • Lucian1971 Lucian Abbey (@Lucian1971) reported from Kippax, England

    @EE Morning. Is the system down? I have no internet access, I’m in Leeds.

  • minimarwood_ - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Right this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!

  • toffeeste83 Toffeeste83 (@toffeeste83) reported from Ulleskelf, England

    @EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

  • HollandLj Lesley Holland (@HollandLj) reported from Royston, England

    @EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless

  • jmyorks Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, England

    @EE comms are appalling. I made a complaint, text to say being investigated and now one to say its closed. No other info, was complaint rejected, upheld or rolled up and smoked. I have no idea

  • d2_savv Dan Grott (@d2_savv) reported from Doncaster, England

    @EE I’m having issues with my phone service in doncaster i’ve got no phone service at all i’ve reset my phone i’ve put my phone into airplane mode is there any issues on doncaster south yorkshire?

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?

  • Dandymanleeds Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, England

    I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

  • bethxnyjxyne Bethany Jayne Ⓥ✨ (@bethxnyjxyne) reported from Featherstone, England

    Worst internet provider is @ee. Does anyone recommend any better ones

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • whotf_is_she Lilith Gray (@whotf_is_she) reported

    @EE second time our broadband has gone down in 6 days.. I wouldn't mind if it was for a few mins or even an hour but last time it was down for many hours! I have work I need to do and not enough data to hotspot. Any idea when it will be back up? CW8 area by the way

  • michelleeb Michelle Birkby (@michelleeb) reported

    @EE are you having wi fi problems in the TW11? It just won’t work (and btw it’s deeply annoying to phone up for help and be told every 30 seconds to check the website when I can’t actually get to the website)

  • ShannWoods13 𝐒𝐡𝐚𝐧𝐧. (@ShannWoods13) reported

    Everyone told me to switch to @EE and ever since I've had nothing but trouble. The signal is absolutely awful.

  • cheese_slim BigCheeseSlim (@cheese_slim) reported

    @EE Hi, hope you're well? I was wondering if I could get exact copies of a contract I signed up for? I tried the online chat but they weren't much help...

  • blerdvision Paul Monaghan (@blerdvision) reported

    @EE need help tried to upgrade

  • Jordan_dunn94 Jordan Dunn 🏳️‍🌈 (@Jordan_dunn94) reported

    Hey @EE there seems to be an issue with the app since it was updated. Everytime I login into it, it logs me back out after a short period of time and I have to enter all my details once more, slightly annoying that it keeps happening.

  • philsmith1878 Phil Smith 💙 (@philsmith1878) reported

    @EE @EE said they would not reintroduce roaming charges. Then they reintroduced roaming charges. The Starmer of the mobile network industry.

  • philipstk Philips (@philipstk) reported from Leeds, England

    @EE NO NETWORK COVERAGE IN LS16 7AW.PLEASE UPDATE YOUR MAP COVERAGE .STOP FALLS ADVERTS.

  • S1mge3_THFC SimonTHFC #ENICOut #LevyOut (@S1mge3_THFC) reported

    Hi @EE, I’ve been a customer for >10years yet when it comes to upgrades I get awful options that don’t match my data/cost needs. I can easily go to O2 or another rival and I can choose a data plan that works for a sensible price. Why don’t you respect long term customers?

  • Westsidefishies Mark (@Westsidefishies) reported

    @EE Hi there! I got in contact with the home broadband team and they couldn’t see anything wrong with the direct debit or see a charge on the account, we both decided to put it down to Skynet! Haha.