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EE outages and service status in Pontefract, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Pontefract, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Sep 1, 11:50 AM GMT+1.
  • 33% Internet (33%)
  • 33% Phone (33%)
  • 17% E-mail (17%)
  • 17% TV (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontefract, England

The most recent EE outage reports came from the following cities: Leeds, Castleford, Barnsley, Wakefield, and Selby.

CityProblem TypeReport Time
Leeds Phone 20 hours ago
Leeds Internet 6 days ago
Castleford Internet 8 days ago
Leeds E-mail 14 days ago
Leeds Phone 19 days ago
Barnsley TV 20 days ago

Nearby cities with recent reports

Leeds

2 recent signals

20 hours ago

Community Discussion

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EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • jonathan_peck
    Jonathan Peck (@jonathan_peck) reported from Castleford, England

    @EE 22 August I upgraded my SIM only contract to a new 24 month contract. Received confirmation email & everything had updated correctly in My EE. Today, looking at My EE, my contract has changed again to a 30 day contract, can you help?

  • toffeeste83
    Toffeeste83 (@toffeeste83) reported from Ulleskelf, England

    @EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

  • immy15619175
    immy (@immy15619175) reported from Leeds, England

    128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

  • LagstoneHall
    Michael Lockley is on Whernside (@LagstoneHall) reported from Leeds, England

    @EE Hi, Can I just say I've just had the worst phone conversation I've had in a long time with your call centre, and all I wanted to do was enter a voucher. I suffer from anxiety and this sort of thing stresses me out. Please sort this out. Thank you.

  • jpglover1982
    JP Glover (@jpglover1982) reported from Ossett, England

    @EE Yes it's the eetv service

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

  • DavePoskitt
    Dave Poskitt (@DavePoskitt) reported from Wakefield, England

    Well @EE have surpassed themselves again... Not been helpful at all and when you feel like your finally getting somewhere they let you down again. Well and truly fed up and pissed off

  • minimarwood_
    - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @EE Never mind, obviously completely missing the point... 🙄

  • AndyeelesEeles
    Andreas (@AndyeelesEeles) reported from Barnsley, England

    @EE follow your letter of dump my customer for 3 g phone I requested no further. Service after September for 2 phone. Bt has sunk ee custom reality in my mind for eu roaming I will be leaving with all my business phone as soon as possible I will not be subject to blackmail

  • tnez
    Traci! (@tnez) reported from Leeds, England

    @EE Yes I am. My signal is rubbish.

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!

  • LagstoneHall
    Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @BCFC_4LIFE @yvonne_cassell @EE I too seem to have the same problem on a Nokia.

  • justneil
    Neil Butler (@justneil) reported from Leeds, England

    Morning @EE, I'm still waiting for my router that was posted out on Monday, any help would be great

  • philipstk
    Philips (@philipstk) reported from Leeds, England

    @EE @GoogleUK The worst network. I challenge EE you are giving wrong info in many places about the speed and the network coverage . No network in LS16 7AW. send your technician to check physically on this postcode.

  • Uthmano
    Mano (@Uthmano) reported from Leeds, England

    Would be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks

  • immy15619175
    immy (@immy15619175) reported from Leeds, England

    @MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE

  • nickholding01
    Nick68 (@nickholding01) reported from Wakefield, England

    @EE Well after 24 years its time to leave this network. No rewards for loyalty

  • arw84
    Adam Whiteley (@arw84) reported from Wakefield, England

    @EE @MBowater So everyone should expect 14% extra speed and data then if you are investing to increase from your current customer base. More like top bosses in for a bumper bonus.

  • Anthony_Goose
    Tony Goose (@Anthony_Goose) reported from Leeds, England

    @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _MarcelloMega
    Marcello Mega (@_MarcelloMega) reported

    @EE I've called 150 to report a fault and seek assistance two days running now, as well as emailing your consumer resolutions address on both days. I'm being ignored. A customer for ten years, longer for my mobiles, loyal despite a long history of past complaints. EE is a disgrace.

  • stuuk11
    stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported

    @LeilaniDowding @EE Copper lines are being fazed out, they just won’t exist anymore. All communication will be over the internet, if the WiFi goes down or the there is a power outage then you just won’t be able to contact anyone. Scary.

  • Oradaman
    Jackson Eagleson (@Oradaman) reported

    @EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.

  • Peter_POSH
    Peter (@Peter_POSH) reported

    @LeilaniDowding @EE I live in the countryside and my phone signal is crap. But you can still ring 999 without a signal as it searches all networks possible to make a connection.

  • wizza_wozza
    Warren Peters (@wizza_wozza) reported

    @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

  • UKMondoMan
    Simon James 🚂 (@UKMondoMan) reported

    @EE Issue now resolved. Not the outcome I was looking for but a fair compromise.

  • Gilbert_36174
    gilbert (@Gilbert_36174) reported

    @EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.

  • shardcreek
    Caecilius (@shardcreek) reported

    Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

  • Michael66108716
    micka9990 (@Michael66108716) reported

    @EE can I get some help with logging into my account please ? I’ve raised a complaint because this has been going on for a long while now , there is no online chat without logging in ( which I can’t do) and call backs don’t seem to happen , thanks

  • Wozza777
    Wozza (@Wozza777) reported

    @LeilaniDowding @EE You use the mobile network