1. Home
  2. Companies
  3. EE
  4. Pontefract
EE

EE outages and service status in Pontefract, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Sep 8, 11:21 PM GMT+1.
  • 50% Internet (50%)
  • 25% Phone (25%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontefract, England

The most recent EE outage reports came from the following cities: Normanton, Doncaster, Leeds, Castleford, Barnsley, and Wakefield.

CityProblem TypeReport Time
Normanton Internet 7 days ago
Doncaster Total Blackout 7 days ago
Doncaster Phone 10 days ago
Normanton Internet 13 days ago
Leeds Phone 14 days ago
Leeds Internet 19 days ago

Nearby cities with recent reports

Normanton

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.

  • tomelam_
    Tom Elam ™ (@tomelam_) reported from Leeds, England

    @EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.

  • jan3986
    Janice Tiffany (@jan3986) reported from Castleford, England

    @Gaynz83 @EE Omg! Gaynz that’s awful. Xx

  • LeftyHV
    Chorlton (@LeftyHV) reported from Whitley, England

    @EE waiting to hear about a job, previous tel number not transferred, can't get on voicemail & unable to get through for assistance. Rubbish service

  • minimarwood_
    - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

  • ash_flay
    Ash (@ash_flay) reported from Swillington, England

    @TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2

  • immy15619175
    immy (@immy15619175) reported from Leeds, England

    @MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE

  • sewingyorkie
    JuneC (@sewingyorkie) reported from Doncaster, England

    Getting fed up of broadband going down Varies time of day and length Tonight down for 1 hour !!.😡 @EE

  • DavePoskitt
    Dave Poskitt (@DavePoskitt) reported from Wakefield, England

    Well @EE have surpassed themselves again... Not been helpful at all and when you feel like your finally getting somewhere they let you down again. Well and truly fed up and pissed off

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

  • shaunjharley
    Shaun Harley (@shaunjharley) reported from Leeds, England

    Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?

  • PvtPepper
    Ian (@PvtPepper) reported from Leeds, England

    @EE It was rather slow yesterday morning in the LS7 1 area. Very slow in Newcastle, York and Birmingham centre Friday 12th Aug.

  • dannyboii94
    DLightowler (@dannyboii94) reported from Leeds, England

    @EE are shit, bunch of **** overs

  • BillyMaunsell
    Belinda Maunsell (@BillyMaunsell) reported from Carlton, England

    @EE It doesn’t work as we have multiple numbers on the account. I’ve been directed to online - but that’s not working 😔

  • nickholding01
    Nick68 (@nickholding01) reported from Wakefield, England

    @EE Well after 24 years its time to leave this network. No rewards for loyalty

  • LagstoneHall
    Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @BCFC_4LIFE @yvonne_cassell @EE I too seem to have the same problem on a Nokia.

  • Anthony_Goose
    Tony Goose (@Anthony_Goose) reported from Leeds, England

    @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?

  • Emmyloubradders
    Emma Bradbury (@Emmyloubradders) reported from Cawthorne, England

    @EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Teena35
    Tina B (@Teena35) reported

    @EE what happened to my unlimited data on my phone that was promised because my WiFi has broken down - and I have to wait 5 more days

  • cliffc100
    cliff cook (@cliffc100) reported

    @EE @TheDealEnvoy Its just a fake spoofing number stepchainge are a ligitimate organisation that help people in debit nothing to do with ee

  • LesCashmore
    Les Cashmore (@LesCashmore) reported

    @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy

  • NM_Rdg
    NeilM (@NM_Rdg) reported

    @EE How does roaming work for visiting Spain/Portugal? My main issues are around potentially receiving calls if I don't have it or it activating and charging me when I don't want it (I'll have WiFi all day on some days)

  • BerrymanRi94102
    Richie Berryman (@BerrymanRi94102) reported

    @EE @EE @Giftcloud got my physical card as the digital card doesn't work at all with a £5 fee. To make people aware and you aware this is chip and pin card only!

  • kccpiggy
    Cuddly Uncle Steve (@kccpiggy) reported

    @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

  • VisionsofGold
    VisionsofGold (@VisionsofGold) reported

    So @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp

  • Elizabe91626828
    Elizabeth Gordon (@Elizabe91626828) reported

    @LeilaniDowding @EE It is very scary for us with poor or non existent mobile reception. In a real emergency - power cut, fire etc we would be scuppered.

  • jonesxxx
    Hurry Up Harry (@jonesxxx) reported

    @EE The only thing worse than "hold music", is hold music chosen by some twenty something experience specialist. You're never gonna please everyone so why not just have some bland background stuff rather than these bloody yodelling trendies?

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @AP196779 @EE I'm sorry to hear that you've been going round in circles for the past five weeks. Has your service provider clarified the specific issue they have been trying to report to us? Any details they have provided would be helpful in understanding the situation further. To allow (1/2)