EE outages and service status in Pontefract, England
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- EE generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (50%)
- Phone (42%)
- Wi-fi (8%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontefract, England
The most recent EE outage reports came from the following cities: Leeds, Barnsley, Selby, Doncaster, and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 12 days ago |
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Internet | 13 days ago |
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Phone | 13 days ago |
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Internet | 13 days ago |
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Phone | 18 days ago |
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Internet | 18 days ago |
Community Discussion
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EE Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Bethany Jayne Ⓥ✨ (@bethxnyjxyne) reported from Featherstone, EnglandWorst internet provider is @ee. Does anyone recommend any better ones
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Leanne Hirst (@LeanneHirst) reported from Castleford, EnglandBloody @TravelodgeUK could take some tips from @EE on how to have fantastic customer service.
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David Byrom (@ByromDigger) reported from Leeds, EnglandFair play after 70 minutes on the phone and speaking to three people issue resolved refund from @EE @BritishTelecom on the way
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Ash (@ash_flay) reported from Swillington, England@TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2
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Mary Ruggles (@MrsRuggsLeeds) reported from Leeds, England@EE thanks for the excellent and efficient customer service. 15 min phone call yesterday evening and a new phone in the post by 9am today 👏🏻👏🏻👏🏻
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Janice Tiffany (@jan3986) reported from Castleford, England@Gaynz83 @EE Omg! Gaynz that’s awful. Xx
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Danielle Barbereau (@CoachingDB) reported from Leeds, England@charchar198 @EE Awful situation causing you unnecessary stress. Do take care Charlotte. Big hug.
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Nick68 (@nickholding01) reported from Leeds, England@EE There is always room for a discount. Never not had one before. It's who you speak to and if they are willing to make it happen. On this occasion I'm not thought worthy of it
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Dave Poskitt (@DavePoskitt) reported from Altofts, England@chrisupastar @EE At the moment and for the last month I agree mate. I know that's why you left and trying to work with one bar H+ signal in our job is making it diffult to work. And if I can't work they can't get paid can they
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Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, EnglandI think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews
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brett (@bretthud87) reported from Leeds, England@EE any signal issues in Leeds city centre, getting 2mbs on multiple tests after restarting and turning internet off/on etc.....
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Peter Bennett (@botrash) reported from Leeds, England@tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!
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Lesley Holland (@HollandLj) reported from Royston, England@EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless
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Michael Lockley is on Whernside (@LagstoneHall) reported from Leeds, England@EE Hi, Can I just say I've just had the worst phone conversation I've had in a long time with your call centre, and all I wanted to do was enter a voucher. I suffer from anxiety and this sort of thing stresses me out. Please sort this out. Thank you.
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Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, England@EE comms are appalling. I made a complaint, text to say being investigated and now one to say its closed. No other info, was complaint rejected, upheld or rolled up and smoked. I have no idea
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Belinda Maunsell (@BillyMaunsell) reported from Carlton, England@EE It doesn’t work as we have multiple numbers on the account. I’ve been directed to online - but that’s not working 😔
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Peter Bennett (@botrash) reported from Leeds, England@EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.
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Jonathan Peck (@jonathan_peck) reported from Castleford, England@EE 22 August I upgraded my SIM only contract to a new 24 month contract. Received confirmation email & everything had updated correctly in My EE. Today, looking at My EE, my contract has changed again to a 30 day contract, can you help?
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- leanne 🦄 (@minimarwood_) reported from Leeds, EnglandRight this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported@EE I seriously want to make a complaint about your complaints team but life is too short.
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Hope is NOT a Strategy (@cunningstuntss1) reported@EE And the Broadband connection has just gone down again this morning. What is going on? This broadband service is unreliable. Every day, it goes down.
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PT (@ptavfc1) reported@EE ongoing ABYSMAL service from EE…. Despite calling the so called Tech Team that can’t help and won’t help…… ABYSMAL
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Johnny Mac (@JohnMac19059272) reported@EE Thank you for sending a newer improved router but why is it so hard sending the old one back. Qr code not working and now got to try the post office tomorrow.
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Pete Searle (@PeterSe38295412) reported@EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.
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JC (@jaykona3670) reported@EE Tried that and end with a text message service that I have already been through about 4 times with no success. I was given no option to talk to a guide, the call just hung up at the end. I can’t book an engineer as the link provided by the BOT will not load.
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JC (@jaykona3670) reported@EE still waiting for the extender hub to resolved. Don’t say call customer services on 150, it doesn’t provide anything other than a rubbish text message service using a BOT.
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Peter Alston (@paalston) reported@TomTugendhat @O2 @EE Make it the law, ofcom, that if there’s no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better
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Ross E J Colbert (@slbhatter) reported@EE having problem with data roaming whilst abroad. Was working just cut out?
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Anthony Sheridan Neil ll (@AnthonyNumamoid) reportedHaving a slight problem with my @EE Phone contract, I had to change my number but forgot to add the new number to my @EE profile now it is only sending verification codes to my old number so I can’t access my contract details. Already dialled 150 but it didn’t help.