EE Outage Report in Pontefract, City and Borough of Wakefield, England

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Pontefract, England

The most recent EE outage reports came from the following cities: Ossett, Leeds, Pontefract, Normanton, Wakefield, Barnsley, Selby, and Doncaster.

City	Problem Type	Report Time
Ossett	Phone	4 days ago
Leeds	Phone	4 days ago
Pontefract	Phone	4 days ago
Normanton	Internet	7 days ago
Leeds	Phone	8 days ago
Leeds	Phone	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

• 
  Tony Goose (@Anthony_Goose) reported 10 minutes ago from Leeds, England

  @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

• 
  JP Glover (@jpglover1982) reported 16 minutes ago from Ossett, England

  @EE Same thing restarted a total of 21 times in half an hour it's behaved it self and now its worst its ever been

• 
  immy (@immy15619175) reported 16 minutes ago from Leeds, England

  @MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE

• 
  Belinda Maunsell (@BillyMaunsell) reported 22 minutes ago from Carlton, England

  @EE It doesn’t work as we have multiple numbers on the account. I’ve been directed to online - but that’s not working 😔

• 
  - leanne 🦄 (@minimarwood_) reported 25 minutes ago from Leeds, England

  Right this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!

• 
  - leanne 🦄 (@minimarwood_) reported 30 minutes ago from Leeds, England

  Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

• 
  adam hyde (@arhyde) reported 34 minutes ago from Eggborough, England

  @EE I'm currently in eggborough yorkshire and we have no phone service yet your website says it's fine....

• 
  Mano (@Uthmano) reported 36 minutes ago from Leeds, England

  Would be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks

• 
  immy (@immy15619175) reported 38 minutes ago from Leeds, England

  128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

• 
  Mark Young (@marksela) reported 38 minutes ago from Leeds, England

  And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!

• 
  Anna Marshall (@annamarshall90) reported 38 minutes ago from Leeds, England

  @EE Yes - moving out of flat in Leeds as workplace has shut down.

• 
  Lesley Holland (@HollandLj) reported 39 minutes ago from Royston, England

  @EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless

• 
  Mark Young (@marksela) reported 44 minutes ago from Leeds, England

  And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

• 
  Toffeeste83 (@toffeeste83) reported 45 minutes ago from Ulleskelf, England

  @EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

• 
  Tom Elam ™ (@tomelam_) reported 47 minutes ago from Leeds, England

  @EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.

• 
  Lucian Abbey (@Lucian1971) reported 48 minutes ago from Kippax, England

  @EE Morning. Is the system down? I have no internet access, I’m in Leeds.

• 
  Dan Madden 💙💛 (@Dandymanleeds) reported 49 minutes ago from Leeds, England

  I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

• 
  JuneC (@sewingyorkie) reported 49 minutes ago from Doncaster, England

  Getting fed up of broadband going down Varies time of day and length Tonight down for 1 hour !!.😡 @EE

• 
  Kimberley Ackroyd (@AckroydKim) reported 56 minutes ago from Doncaster, England

  @EE wow EE really know how to make it easy for customers, can’t get on webchat then website stops working and also offering me ‘deals’ which are loads cheaper with other companies.... wanted to sort my broadband with you as well 👎🏻knows how to send a customer elsewhere

• 
  Danielle Barbereau (@CoachingDB) reported 58 minutes ago from Leeds, England

  @charchar198 @EE Awful situation causing you unnecessary stress. Do take care Charlotte. Big hug.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liv 💚🫶🐅📚 (@Livbet) reported 5 minutes ago

  @TigerDonald2000 @MarinaPurkiss @EE I've experienced that...someone spent £30 of my points in London. I have no idea how they do this without a card. It was refunded without a problem.

• 
  Andy Wilson (@AndyWils30) reported 6 minutes ago

  @EE hi, what are your hours for contacting for help please?

• 
  Gody (@Gamergody) reported 6 minutes ago

  @MarinaPurkiss @EE I find that call centre staff at basically every company are useless unless a social channel has already elevated the issue to a senior member of the team. X is basically my universal tech and company support app.

• 
  Mobil Ave (@MobilAve_) reported 7 minutes ago

  @EE you’ve restricted me from making calls but I’ve never paid a bill late or missed a bill?

• 
  india ♡ (@daptistic) reported 7 minutes ago

  @EE my phone isn’t allowing me to call! i have an issue with my sim card and number not working

• 
  Wendy Jotcham (@wendy2345) reported 9 minutes ago

  @MarinaPurkiss @EE Excellent news, given that EE normally stop at nothing to extort money from their unfortunate customers, of whom I am sadly one. I will never use them again once my current contract expires.

• 
  Richard Grummitt (@thelastfling) reported 10 minutes ago

  Hard to believe it was possible to receive the level of customer service received today from @EE Three hours of me phoning them. Spoke to 11 different people. All very apologetic about the mistakes made. Told what my options were. Made my decision. They’ll get back to me.

• 
  Matthew Stadlen (@MatthewStadlen) reported 12 minutes ago

  @MarinaPurkiss @EE What’s so sickening about this story - as well as the appalling treatment of your mum - is the thought that there must be a lot of people - whose daughters/sons aren’t public figures - who have never been given a refund by a phone company.

• 
  Dr Philippa Whitford (@Dr_PhilippaW) reported 14 minutes ago

  @MarinaPurkiss @EE Your MP may also be able to help her.

• 
  Ben ⚒ (@benshaw6) reported 17 minutes ago

  @RalphUpton @EE They used to be good. Can’t get thru to anyone now. Before my bill is due they have stopped my data even though I have unlimited everything. Very very poor. Leaving them. Disgusted