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EE Outage Report in Pontefract, City and Borough of Wakefield, England

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The latest reports from users having issues in Pontefract come from postal codes WF9 and WF8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontefract, City and Borough of Wakefield, England 12/31/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontefract, City and Borough of Wakefield, England

The most recent EE outage reports came from the following cities: Leeds, Doncaster, Normanton, Barnsley, Pontefract, Wakefield and Castleford.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomDoncaster Internet
United KingdomNormanton Internet
United KingdomLeeds Phone
United KingdomDoncaster Phone
United KingdomNormanton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • MrsRuggsLeeds Mary Ruggles (@MrsRuggsLeeds) reported from Leeds, England

    @EE thanks for the excellent and efficient customer service. 15 min phone call yesterday evening and a new phone in the post by 9am today 👏🏻👏🏻👏🏻

  • philipstk Philips (@philipstk) reported from Leeds, England

    @EE @GoogleUK The worst network. I challenge EE you are giving wrong info in many places about the speed and the network coverage . No network in LS16 7AW. send your technician to check physically on this postcode.

  • LagstoneHall Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @BCFC_4LIFE @yvonne_cassell @EE I too seem to have the same problem on a Nokia.

  • theandycooke Andy (@theandycooke) reported from Barnsley, England

    Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

  • what_gee_said georgia (@what_gee_said) reported from Darfield, England

    well @EE have ruined mi day. said my new phone was coming today and had. a text to say it’ll be here tomorrow 🙄 how rude

  • Emmyloubradders Emma Bradbury (@Emmyloubradders) reported from Cawthorne, England

    @EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript

  • ialigizakis Ioannis (@ialigizakis) reported from Leeds, England

    @wynngeol @EE I am having issues at Leeds. No data at all 4G and 5G. I also have issues with my ADSL.

  • shaunjharley Shaun Harley (@shaunjharley) reported from Leeds, England

    Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?

  • justneil Neil Butler (@justneil) reported from Leeds, England

    Morning @EE, I'm still waiting for my router that was posted out on Monday, any help would be great

  • AndyeelesEeles Andreas (@AndyeelesEeles) reported from Barnsley, England

    @EE follow your letter of dump my customer for 3 g phone I requested no further. Service after September for 2 phone. Bt has sunk ee custom reality in my mind for eu roaming I will be leaving with all my business phone as soon as possible I will not be subject to blackmail

  • gbmcfc GLENN (@gbmcfc) reported from Leeds, England

    @EE sort your signal out between Leeds n Huddersfield..... ****

  • simr1984 Richard Sim (@simr1984) reported from Hensall, England

    @EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?

  • cal92scho Callum Schofield (@cal92scho) reported from Normanton, England

    @dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE

  • PvtPepper Ian (@PvtPepper) reported from Leeds, England

    @EE It was rather slow yesterday morning in the LS7 1 area. Very slow in Newcastle, York and Birmingham centre Friday 12th Aug.

  • nathlufc23 Nath (@nathlufc23) reported from Leeds, England

    @EE why is the signal so poor in Leeds city centre recently?

  • Steph_HRhodes Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @EE Reliability? Customer support? Cost?

  • philipstk Philips (@philipstk) reported from Leeds, England

    @EE NO NETWORK COVERAGE IN LS16 7AW.PLEASE UPDATE YOUR MAP COVERAGE .STOP FALLS ADVERTS.

  • LeighNicholson Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England

    @EE can you update on issues with signal in Leeds please. No 4G or 5G

  • jonathan_peck Jonathan Peck (@jonathan_peck) reported from Castleford, England

    @EE 22 August I upgraded my SIM only contract to a new 24 month contract. Received confirmation email & everything had updated correctly in My EE. Today, looking at My EE, my contract has changed again to a 30 day contract, can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bumblegoth BumbleGoth 🐝🦇 (@bumblegoth) reported

    I cannot confirm if the child was broken, I wasn't given that information. I was only told about the phone. The person did suggest I get the phone number removed from the Google business listing. @bt_uk @EE any idea how I do this? (2/2)

  • HannahK40562991 Hannah Kay (@HannahK40562991) reported

    @EE hi, trying to pay my phone bill but your websites down… but you’ve cut my phone off…

  • jamesJRTerrier JAMES (@jamesJRTerrier) reported

    @EE had one of your mini hubs sent to me through @bt_uk and it was brilliant. Unfortunately i woke up Sunday morning and no broadband. By the time i received it Monday my broadband was back. Bt want it back. If its goes down again the hub would already be with me without waiting

  • sarahwyliex Sarah Wylie (@sarahwyliex) reported

    @EE why is it so much more expensive when upgrading a monthly contract than if I was a new customer wanting the exact same phone & plan? Quite disappointing for loyal customers…

  • RoCastM RoCast (@RoCastM) reported

    @EE @ITV @decappeal If you want to waste your time and money, I strongly recommend to go ahead with this company. I moved two weeks ago and I'm still waiting for them to supply my new home and all the responses that I get is that it will be fixed in 48h and then nothing. Terrible customers support.

  • KarenMartin31 Karen Martin (@KarenMartin31) reported

    @EE Your colleague phoned me and sorted out extra data to cover us until the service is restored by BT Openreach. Many thanks!

  • Fundamentallly NEIL LOVELL (@Fundamentallly) reported

    @EE your website is down and when I try to pay my bill because I have new card details the website crashes. Your waiting time is over 20 minutes

  • CharlieeNichols - (@CharlieeNichols) reported

    Can someone help me? It says I can upgrade now on the app but on the website it says I can’t? @EE

  • StueyHermy Stuart (@StueyHermy) reported

    @OpenreachHelp Indeed it is. Poor @EE keep telling me "it'll be done by next week" and "it'll be done in 2 days". It's beyond a joke now. Especially in an area where 4G coverage is weak too.

  • TaylorMonk91 Taylor Monk (@TaylorMonk91) reported

    @EE trying to activate my new sim, website still down. Any potential time frame on it being up & running?