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EE outages and service status in Pontefract, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Pontefract, including 3 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received Jul 2, 12:14 PM GMT+1.
  • 44% Phone (44%)
  • 38% Internet (38%)
  • 19% Wi-fi (19%)

The latest reports from users having issues in Pontefract come from postal codes WF9 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pontefract, England

The most recent EE outage reports came from the following cities: Castleford, Leeds, Pontefract, Wakefield, Barnsley, Selby, Doncaster, and Normanton.

CityProblem TypeReport Time
Castleford Wi-fi 1 hour ago
Castleford Wi-fi 16 hours ago
Leeds Internet 19 hours ago
Pontefract Phone 3 days ago
Wakefield Phone 3 days ago
Wakefield Phone 4 days ago

Nearby cities with recent reports

Leeds

3 recent signals

19 hours ago
Castleford

2 recent signals

1 hour ago
Wakefield

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • DavePoskitt
    Dave Poskitt (@DavePoskitt) reported from Wakefield, England

    Well @EE have surpassed themselves again... Not been helpful at all and when you feel like your finally getting somewhere they let you down again. Well and truly fed up and pissed off

  • immy15619175
    immy (@immy15619175) reported from Leeds, England

    128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

  • Rdickinson1987
    Roberto. (@Rdickinson1987) reported from Leeds, England

    @EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time

  • shaunjharley
    Shaun Harley (@shaunjharley) reported from Leeds, England

    Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?

  • MrsRuggsLeeds
    Mary Ruggles (@MrsRuggsLeeds) reported from Leeds, England

    @EE thanks for the excellent and efficient customer service. 15 min phone call yesterday evening and a new phone in the post by 9am today 👏🏻👏🏻👏🏻

  • LagstoneHall
    Michael Lockley is on Whernside (@LagstoneHall) reported from Leeds, England

    @EE Hi, Can I just say I've just had the worst phone conversation I've had in a long time with your call centre, and all I wanted to do was enter a voucher. I suffer from anxiety and this sort of thing stresses me out. Please sort this out. Thank you.

  • simr1984
    Richard Sim (@simr1984) reported from Hensall, England

    @EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?

  • nickholding01
    Nick68 (@nickholding01) reported from Leeds, England

    @EE There is always room for a discount. Never not had one before. It's who you speak to and if they are willing to make it happen. On this occasion I'm not thought worthy of it

  • AndyeelesEeles
    Andreas (@AndyeelesEeles) reported from Barnsley, England

    @EE follow your letter of dump my customer for 3 g phone I requested no further. Service after September for 2 phone. Bt has sunk ee custom reality in my mind for eu roaming I will be leaving with all my business phone as soon as possible I will not be subject to blackmail

  • ialigizakis
    Ioannis (@ialigizakis) reported from Leeds, England

    @wynngeol @EE I am having issues at Leeds. No data at all 4G and 5G. I also have issues with my ADSL.

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!

  • minimarwood_
    - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

  • LeighNicholson
    Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England

    @EE can you update on issues with signal in Leeds please. No 4G or 5G

  • tomelam_
    Tom Elam ™ (@tomelam_) reported from Leeds, England

    @EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.

  • what_gee_said
    georgia (@what_gee_said) reported from Darfield, England

    well @EE have ruined mi day. said my new phone was coming today and had. a text to say it’ll be here tomorrow 🙄 how rude

  • toffeeste83
    Toffeeste83 (@toffeeste83) reported from Ulleskelf, England

    @EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?

  • bethxnyjxyne
    Bethany Jayne Ⓥ✨ (@bethxnyjxyne) reported from Featherstone, England

    @EE not even been 2 weeks and my broadband is not working again🙃

  • tnez
    Traci! (@tnez) reported from Leeds, England

    @EE Yes I am. My signal is rubbish.

  • ByromDigger
    David Byrom (@ByromDigger) reported from Leeds, England

    Fair play after 70 minutes on the phone and speaking to three people issue resolved refund from @EE @BritishTelecom on the way

  • immy15619175
    immy (@immy15619175) reported from Leeds, England

    @MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MattBennett93
    Matt Bennett (@MattBennett93) reported

    @EE I can’t say that I’m impressed with the @orange service that I’ve been put on whilst in Barcelona! I’ve never had a problem with @movistar_es that I got up until this trip! Signal dropping out and still no connection when the signal returns! 🤷🏼

  • ezyjules
    Jules Ehrhardt (@ezyjules) reported

    @EE Let’s publicly detail your incompetence here. - Ordered fiber for my parents Feb 11 with 7th gen Pro equipment - Engineer never showed up - Ordered again May 18 and you downgrade equipment to 6th gen Plus - Engineer shows up, ignores my written instructions and installs fiber cable / box into the wrong part of the house. Leaves job incomplete - Next engineer shows up, who I speak with on phone, and says someone will return to move to correct location - Next engineer shows up, does not move install location, sets up wrong equipment, does not setup WiFi extenders, does not setup old WiFi network name - You kill the old internet account, leaving my 85 yr old father without internet, tv, security, or emergency health systems - All whilst we are dealing with massive family health emergency - Absolutely bloody useless, uncaring, lazy, callous, incompetent, and all the things

  • malythedaddy
    Malcolm (@malythedaddy) reported

    @EE day 3 and still no signal. Yesterday I was promised it would be working by midnight. What the hell is going on?

  • Gammonzilla
    Gammonzilla 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Gammonzilla) reported

    @England @EE WTF? Members of the Nigeria squad seem to have infiltrated England's camp - again! They really need better security

  • ach59
    Photo man (@ach59) reported

    @EE I’m not ‘having a spot of bother’ as you put it, I’ve got no internet- no TV, Alexa or Heating control - and no help from EE (so far)

  • TheonlyWebby
    ЩΣBBY (@TheonlyWebby) reported

    @EE how do I make a complaint about your door to door people? 7pm. Presses the ring doorbell. Doesn’t wait for a response. Hits the door like he’s coming through it. Just as my 10 month olds had gone to bed!

  • PeterSe38295412
    Pete Searle (@PeterSe38295412) reported

    @EE what an shockingly bad customer service you have. Ive been waiting on a manager to return a call since Monday. Its truly an appalling company.

  • garyreid94
    Gary Reid (@garyreid94) reported

    @EE @_nicks_tweets You clearly have issues get it sorted

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE been trying all day to speak to someone about my WiFi router which can’t hold devices to it. Keep going through the text and waiting for someone to call. Seriously considering leaving. V poor service

  • Stuff1646
    Json (@Stuff1646) reported

    @EE @jpwhutv @EE You have always had poor speeds everywhere and yet you charge arm 'n' leg to use it.