EE Outage Report in Pontefract, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent EE outage reports came from the following cities: Leeds, Castleford, Barnsley, Wakefield, Doncaster, Pontefract and Selby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Phone | |
| Castleford |
Phone | |
| Barnsley |
Phone | |
| Leeds |
Phone | |
| Leeds |
Phone | |
| Wakefield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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adam hyde
(@arhyde) reported
from
Eggborough, England
@EE I'm currently in eggborough yorkshire and we have no phone service yet your website says it's fine....
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Toffeeste83
(@toffeeste83) reported
from
Ulleskelf, England
@EE why is it I get an upgrade rate from you for S20 5G network unlimited data at £84. Been with you a long time, was with Tmobile then transferred to EE. Yet as a new customer I can get the same deal same phone for £50 a month?
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The Capp's
(@glennemmajess) reported
from
Armthorpe, England
@EE is there a problem with coverage in the DN3 area? Emergency calls only for 50 mins at least.
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Dan Madden 💙💛
(@Dandymanleeds) reported
from
Leeds, England
I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews
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Mark Young
(@marksela) reported
from
Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?
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Just Music Yorkshire 🏆
(@jmyorks) reported
from
Castleford, England
@EE comms are appalling. I made a complaint, text to say being investigated and now one to say its closed. No other info, was complaint rejected, upheld or rolled up and smoked. I have no idea
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- leanne 🦄
(@minimarwood_) reported
from
Leeds, England
Right this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!
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Tom Elam ™
(@tomelam_) reported
from
Leeds, England
@EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.
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Tony Goose
(@Anthony_Goose) reported
from
Leeds, England
@EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!
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Mark Young
(@marksela) reported
from
Leeds, England
And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!
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- leanne 🦄
(@minimarwood_) reported
from
Leeds, England
Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE
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Lucian Abbey
(@Lucian1971) reported
from
Kippax, England
@EE Morning. Is the system down? I have no internet access, I’m in Leeds.
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Belinda Maunsell
(@BillyMaunsell) reported
from
Carlton, England
@EE It doesn’t work as we have multiple numbers on the account. I’ve been directed to online - but that’s not working 😔
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Lesley Holland
(@HollandLj) reported
from
Royston, England
@EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless
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Danielle Barbereau
(@CoachingDB) reported
from
Leeds, England
@charchar198 @EE Awful situation causing you unnecessary stress. Do take care Charlotte. Big hug.
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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immy
(@immy15619175) reported
from
Leeds, England
@MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE
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Anna Marshall
(@annamarshall90) reported
from
Leeds, England
@EE Yes - moving out of flat in Leeds as workplace has shut down.
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Mano
(@Uthmano) reported
from
Leeds, England
Would be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks
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Kimberley Ackroyd
(@AckroydKim) reported
from
Doncaster, England
@EE wow EE really know how to make it easy for customers, can’t get on webchat then website stops working and also offering me ‘deals’ which are loads cheaper with other companies.... wanted to sort my broadband with you as well 👎🏻knows how to send a customer elsewhere
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Haider
(@velvetstate) reported
@EE Hi, I'm unable to login and manage my mobile account. I've tried both the app and the website but both seem to always constantly be down, haven't been able to login for over 2 months
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Anonymous
(@Anonymous311819) reported
@EE Thanks for the link- however, this is where I have encountered issues. Unfortunately, there is no clickable button under "Join EE", within the "Let's Chat" section.
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Chris Holt
(@chriswholt) reported
Added a third line to my @EE contract earlier this week for one of our kids. Phone arrived on Wednesday and still isn't working. Fair to say the customer experience hasn't met expectations. Assuming there are cooling off periods for issues like this.
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AMES
(@coolkitten29) reported
@EE why can’t you offer loyal customers like myself the same deals as new customers? That way you retain those loyal customers and in turn they bring you new ones. New customer- ipjone12 100gb unlimited calls +tezts £44pm no upfront .existing customer £65 a month . Not happy
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Ben Platt
(@benjiplatt) reported
@EE happy new year EE. Im having issues with my home EE broadband after a recent regrade. My only day off is Sunday and every time I ring it says it’s closed despite saying it’s open to 2000 on Sunday all over ER website. Is this right?
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.
(@caffein8edsoul) reported
@EE Hi. I was wondering if I could receive some support with my monthly payments. I have tried to set up a direct debit using my online account. However, for the past two months I have needed to pay the bill online myself. How can I change this please? Many thanks.
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p
(@Phil_t1983) reported
@EE Hi appreciate the reply. The text service is provided by fonix mobile and on their website you are list as an accredited partner! Why then are you unable to do anything about spam texts from them? Thanks
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Karen Frances
(@bristolboudicca) reported
I think @EE have been hacked or sold their customer details to someone dodgy. Haven’t had an EE account for years but have received an email and now a text saying that they can’t verify my billing details and to click on the link/go to EE to avoid a block on the account.
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Darren Todd
(@toddieyork) reported
@EE any chance of some proper customer support? Just been on with an agent and got a thanks for connecting message and a text saying case had been resolved... Agent had been investigating query and hadn't even responded. This is second interaction without anything being resolved
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steve nainby
(@ClosetChipmunk) reported
@EE Hi. I upgraded from pay as you go, to a sim only deal. My number was supposed to be transferred, but it hasn't happened. Can you help?