EE Outage in Newton Abbot, Devon, England

@EE why is the network not working I only have 1 bar on my phone it’s been like this all day #EE

@EE please help I need to up my data allowance my house runs on data alone. I’m already paying £70 for 1TB and it’s not enough I have been on the phone for 50 minutes to be told nothing they can do. I have nothing left so 4 kids working from home it’s the weekend and no data left

@EE hello, my app has signed me out I could not remember my password but now the password email isn’t coming through either. Is there an issue on EE end. I can’t phone for help without knowing my info which is on the app ?

@EE why oh why is it so difficult to get a network unlock code from you even though my contract has ended. 45 mins on chat got me nowhere. Advice to call 150 when clearly it's not possible. Not helpful. My IMEei or whatever number not recognised.

@EE No last night my phone was not working it cut out of Service for 10 minutes!!! 😤 not happy!!! Xxx

@EE Tbh im not too bothered cuz I don’t want to get in to debt with it or trouble with it then end up with nothing eventually down the line xxx

@quocdang @VodafoneUK @EE Lol yep same here, I know the status is completed. So they are just fobbing us off rather than fixing the issue

@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.

@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.

@EE help our landline died midday. Master socket is dead

@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.

@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE

@actionfrauduk we need to contact you on email (due to screenshots) about an incident of suspected fraud using our name, but the info we have doesn’t fit your form & we couldn’t find an email for you & due to @EE being down are unable to buy mobile credit to phone.

@EE is your network down in WA3? Haven't had a consistent signal for a few days now

@EE But I’m expected to carry on paying for a poor service?

@EE Hey EE, maybe you can address the current internet problems and the fact that there are thousands of complaints within the last 24 hours

@EE Good morning. Is there a problem woth your mobile network in West Lancashire? I've had to use WiFi for several days now because I'm either getting slow mobile data or none at all.

@EE Home broadband speed in Gainsborough, Lincolnshire very poor. (Below the guaranteed speed)

@EE hi I've got the Samsung a71 and there seems to be a problem with it charging I've had a few phone calls with yourselves and Samsung and received a new charger from them but the problem is still persisting I got the phone in July I think

Hey @EE how do I check broadband service status? Your website only seems to offer mobile network coverage info. Thanks. ps “there’s no internet in the house”

@EE Hello I’ve had no phone signal/ half a bar intermittently for nearly a week - reported it but still no change. Can I get an update and timeline for a fix please?

@EE @rootmetrics Shame about customer service !

@crazyshelle @EE What the actual ****?! Same stuff that’s not working?! 🤬