EE Outage in Newport Pagnell, Milton Keynes, England

@EE hey 👋 got a new phone and sim from you this morning, put new sim in and restart the phone and still says no service 🤔

@ThreeUKSupport Thanks for the reply but what we needed was a decent sales person. Never mind, we’ll just buy it direct from @Apple and change all our mobiles over to @EE and do it that way.

@EE virtually no 4g signal in MK109AA what’s happened? Used to be good for signal here and now nothing

@EE really impressed with your response to my online form, quick reassuring and helpful advice from customer services. Thank you. Spoof calls now being dealt with.

@EE She’s been trying to cancel our broadband for a year now and it’s cost hundreds of pounds paying for two providers. Is there anything that works at EE? Please respond, thanks!

@EE My wife isn’t able to register online so can’t get our account number to cancel. The email form won’t accept our postcode so she can’t request cancellation. No one picks up the phone and when they do, they direct her online with some solution that doesn’t work.

@EE @SamKompfner There’s definitely no work being carried out, your network is DOWN. Can you confirm what you are doing about it?

@EE why is my signal keeps dropping out in Milton Keynes please

@EE any fear of a reply to my tweets / DM’s asking for some help to fix an issue please?

Please help @EE this has been going on since yesterday & you didn’t reply when I asked for your help then 😢

@EE my iPhone’s having a hissy fit & won’t send any texts inc iMessages 🙄, have re booted WiFi, put phone on airplane mode, re booted my phone twice & it’s still not working, can you help please?

@EE Been with @ThreeUK for years & the prices get better & better the longer you're with them. The communication aspect is hit & miss but they recently sorted out a problem for me so fast, I couldn't fault them. The speed is okay to me. Lower prices & I'd reconsider.

@EE Basically Internet has gone down since 1330 yesterday after speaking to a customer advisor who told me it will back tomorrow time to shop around

@EE internet up and down for the last few days, usually very reliable ... What's going on?

@EE I upgraded using my phone on 29 Jan. I just accepted the offer as EE sent by mailshot text. Realised too hasty. Called 29/1 re issues & contract. I was told to email. I did on 2 Feb and chaser. I wanted to amend contact. No response. Spoke to EE 10 days ago. They said too late.

@EE I was kept waiting for proof of purchase. Sorted that. This issue is EE calls/follow up emails not actioned about contract & cooling off period. I was promised a follow up 10 days ago after I proved I sent initial emails to EE call handler. I am going to call again today.

@EE Maybe will try again. The apple music hasn't been added as tried to download and it said EE hasn't applied. Teething problems I guess.

@EE You really are a bag of shite aren’t you? Glad I don’t have to use your service for my own use. Tried calling on behalf of an old person today no fecking chance of getting through #FFS

@EE I am absolutely appalled by the customer service that you provide and how your staff think they can talk to me as if I’m thick. I know exactly what interest free means and don’t try to then justify your actions by selling me something that is £40 dearer than Amazon and

@EE Good morning guys this is broadband question why when i go to BBC IPlayer I get error message saying broadband use exceeds allowed issue !

@EE I paid for roaming whilst in orlando. It didn't work and my phone network was constantly on "emergency calls" only. I tired 3 times your help chat. Nothing worked. I tried this morning to chat online to explain why I don't think I should be expected to pay my full bill and

@EE recently within the last few months switched to EE from BT. BT sometimes had issues but not like EE in the last 6 or so weeks. can’t even have a conversation with anyone if i’m at home using the phone. i want out of my contract. reason being poor quality of product.

@EE no signal in Ka3 postcode area!? Again. Home 4G mobile broadband, less than 1Mb signal! Help!?

@EE @BeanoOfficial @EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.

@EE @EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.

@EE the worst 🙄

@EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.

@EE Thank you I understand that! But I have been a loyal customer for over 10 years and working in retail myself keeping loyal customers happy and making feel wanted by the company no matter how much money they spend, I think, is very important in retail!

@EE Can you give me a contact number for your Bills & Payments department, I’ve just gone with another service provider & can’t find how to speak to someone now!

@EE On hold with your terrible phoneline. How is it you can't tell me how long I have to wait? My cousin was selling that kind of service to companies 25 years ago. Ordered the 4GEE Home 18m 100GB on 3rd Aug, still no sim card, despite 4 phone calls. Started charging me though