EE Outage Report in New Mills, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent EE outage reports came from the following cities: Manchester, Salford, Buxton, Stockport, Ashton-under-Lyne and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Joddie Anne Dearden
(@jodieadearden) reported
from
Ashton-under-Lyne, England
@EE hi !!! I’ve been trying to gift data for 3 days, it’ keeps saying OPPS there is a problem come back later! 72 hours later is a long later. Please can you fix this. Cheers EE 💙💛
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Gavin Davison
(@davison_gavin) reported
from
Manchester, England
@EE I sorted my that out earlier and it just said they were having some issues, I'll try again in the morning. Thanks for the reply.
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Linda Briggs
(@LindaBr31456660) reported
from
Buxton, England
@EE For two days I have wanted to check the balance on my Pay as you go mobile and/top up my credit. Texting 150 on handset is not working. Online said sorry that you could not meet my request and try again later.
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Matthew Rea
(@mattrea12345) reported
from
Manchester, England
Hi @joelycett I've been told of multiple @NHS staff that the @EE help to pay phone contracts is a waste of time and a publicity stunt. Anyone who already pays for unlimited get no help compared to the ones who pay next to nothing. Talk about not helping your most loyal customers
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Gabrielle Conneely
(@GabrielleCee) reported
from
Manchester, England
@EE how can you take money from my account for a pay monthly SIM card when I haven’t even received the sim card or used any of your service yet??
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🌈JoannePM
(@joanneTVMCPM) reported
from
Ashton-under-Lyne, England
@EE This is fantastic and greatly received by all nhs staff. Just one small thing, got my code and followed instructions but it replied saying it was invalid. Sent email to appropriate email address but not had response. Help please. 🙏
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Clare Freeman
(@ClareFreeman_) reported
from
Glossop, England
@EE hello, I’ve had no phone signal in SK13 all morning. The network signal checker says there’s a fault been reported but I’m yet to hear any update and unable to call 150 for help?
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Stephen Kennedy Photography
(@stephenkphoto) reported
from
Cheadle Hulme, England
@keswickbootco @Ammonyte @Apple @EE Hopefully EE can help you, i would reset it after a back up, that may help
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North West First Aid
(@NorthWestAid) reported
from
Manchester, England
@EE we have had a letter to upgrade one of our phone letter say we cancel online we can not find this and can not get through on the phone need to give 30 days ASAP sim only business
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phillip
(@phillip19836625) reported
from
Stockport, England
@EE what’s the point of having a number to ring when you never pick up the phone. Joke
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Tom Sefton
(@seffy11) reported
from
Macclesfield, England
@EE the signal where I live is ****
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Linda Briggs
(@LindaBr31456660) reported
from
Buxton, England
@EE Problem resolved without me actually talking to your colleagues. I started to make a call and was told that because I hadn't used the mobile for long period service had been suspended. All I had to do was to press 1 and back to normal, including giving my credit balance 👍
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Dave Bisgrove
(@DaveBisgrove) reported
from
Manchester, England
1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2
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Rob Lord
(@RobLord77) reported
from
Salford, England
@EE is the network down in Manchester??
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tony
(@bondi2bagley) reported
from
Manchester, England
@EE hi I've been trying all day to access what my actual usage is ( txt, calls etc) within my monthly bill but just says " oops problem try again close app" done this re installed the app same issues!!!!!! Help please
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Sharyn Case
(@SharynCase_) reported
from
Manchester, England
@EE I’m having issues making calls, is there an ongoing issue?
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@EE I have requested the unlimited data for my wife who is an NHS worker but when she clicks the link at her work it does not accept it and won’t allow the unlimited data to work. Can anyone assist us in solving this issue please
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Sharyn Case
(@SharynCase_) reported
from
Manchester, England
@EE Hey 👋🏼 SarahJane, I managed to pop into an Apple store and got it fixed - I had a firmware bug causing all sorts of issues 🐛 but all good now!
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Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
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colin delve
(@coldelve) reported
from
Ashton-under-Lyne, England
@EE @coldelve oh look the poor team are shattered @lincolndelve 😴😴😴. Have your finger on the button for 7am might get a response today 👍. #poorcustomerservice
EE Issues Reports
Latest outage, problems and issue reports in social media:
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T
(@MrsTeeMPee) reported
Poor show @EE… £55 bill because I didn’t return a piece of equipment . YOU failed to send the return label, despite it being requested MULTIPLE times!! Phoned to complain, helpline assistant admitted the “Text system didn’t always work!!!” New Broadband provider required…
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Mañana Mañana! 👩🏼🚀🪩🧑🏼🚀🪩👨🏼🚀 🌠
(@Welsh_Lion) reported
@EE - hi - Can’t top up my phone - all saved cards being declined - try adding new Mastercard Debit card and it says it doesn’t accept this type of card - try adding a MASTERCARD instead?!? I’ve spent an hour trying now. What’s the problem? I’ve spent over an hour trying now.
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eternal optimist
(@dettybo) reported
Hi @EE keep getting hassled to send back my broken router but I don't have a printer, how do I post it without the label
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barney
(@barney1646602) reported
@EE disaster trying to move today from business to personal acct with you. You’ve managed to loose the number I’ve had for 27 years, connected to 2 businesses, stationery, websites, bank accts. been with you for 10 yrs and shocking customer service. Expect a legal complaint
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Rory Trappe
(@RoryTrappe) reported
from
Blaenau-Ffestiniog, Wales
EE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE
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jonny robins
(@Jonnyrobinsuk) reported
@EE let down when it comes to customer services, I will be cancelling all my lines due to being lied to.
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA
(@FWyineMagazine) reported
please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 17-10-2025 0000hrs - 24-10-2025 ongoing (DDOS & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference @EE
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mike nichols
(@dixi1960) reported
@ee come on sort it out ! Your coverage in LE16 is awful! It’s been far too long
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Luke Turner
(@Luketurner555) reported
@EE @SerenAwst Why is your network so **** lately? Signal is pathetic
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Whu33
(@Simongoff21) reported
@EE trying to watch the game tonight your **** internet keeps cutting off box flashing yellow horrific service will cancel tomorrow always doing this pathetic