EE Outage Report in New Mills, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in New Mills, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent EE outage reports came from the following cities: Manchester, Buxton, Stockport, Salford, Ashton-under-Lyne, Stalybridge and Glossop.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
-
Gavin Davison
(@davison_gavin) reported
from
Manchester, England
@EE I sorted my that out earlier and it just said they were having some issues, I'll try again in the morning. Thanks for the reply.
-
Linda Briggs
(@LindaBr31456660) reported
from
Buxton, England
@EE For two days I have wanted to check the balance on my Pay as you go mobile and/top up my credit. Texting 150 on handset is not working. Online said sorry that you could not meet my request and try again later.
-
Gabrielle Conneely
(@GabrielleCee) reported
from
Manchester, England
@EE how can you take money from my account for a pay monthly SIM card when I haven’t even received the sim card or used any of your service yet??
-
Joddie Anne Dearden
(@jodieadearden) reported
from
Ashton-under-Lyne, England
@EE hi !!! I’ve been trying to gift data for 3 days, it’ keeps saying OPPS there is a problem come back later! 72 hours later is a long later. Please can you fix this. Cheers EE 💙💛
-
Sharyn Case
(@SharynCase_) reported
from
Manchester, England
@EE Hey 👋🏼 SarahJane, I managed to pop into an Apple store and got it fixed - I had a firmware bug causing all sorts of issues 🐛 but all good now!
-
Dave Taylor
(@deetr44) reported
from
Manchester, England
@EE should my broadband speed drop during the day ? I’ve been having big trouble with my broadband speeds/connection. I’ve just done speed test first from living room 7mps then from two foot from router and 12mps ? Surely still not right. Should be 36mps
-
Oli Pinsley
(@Oli_Pins) reported
from
Salford, England
@EE Having a lot of signal problems, my wife is trying to make important calls but the signal keeps dropping out meaning she's missing the call. Never had this issue before. Its been the same for two days, having pretty much no signal!
-
Coral Mckeown
(@CoralMckeown) reported
from
Manchester, England
Absolutely disgusted with the customer service/care I’ve received in store and on the phone this morning #ee @ee
-
colin delve
(@coldelve) reported
from
Ashton-under-Lyne, England
@EE @coldelve oh look the poor team are shattered @lincolndelve 😴😴😴. Have your finger on the button for 7am might get a response today 👍. #poorcustomerservice
-
Rob Lord
(@RobLord77) reported
from
Salford, England
@EE is the network down in Manchester??
-
Tom Sefton
(@seffy11) reported
from
Macclesfield, England
@EE the signal where I live is ****
-
phillip
(@phillip19836625) reported
from
Stockport, England
@EE what’s the point of having a number to ring when you never pick up the phone. Joke
-
Dave Bisgrove
(@DaveBisgrove) reported
from
Manchester, England
1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2
-
Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
-
tony
(@bondi2bagley) reported
from
Manchester, England
@EE hi I've been trying all day to access what my actual usage is ( txt, calls etc) within my monthly bill but just says " oops problem try again close app" done this re installed the app same issues!!!!!! Help please
-
North West First Aid
(@NorthWestAid) reported
from
Manchester, England
@EE we have had a letter to upgrade one of our phone letter say we cancel online we can not find this and can not get through on the phone need to give 30 days ASAP sim only business
-
Clare Freeman
(@ClareFreeman_) reported
from
Glossop, England
@EE hello, I’ve had no phone signal in SK13 all morning. The network signal checker says there’s a fault been reported but I’m yet to hear any update and unable to call 150 for help?
-
Sharyn Case
(@SharynCase_) reported
from
Manchester, England
@EE I’m having issues making calls, is there an ongoing issue?
-
Simon Wheatley ✊
(@simonwheatley) reported
from
Manchester, England
@EE Bought directly from Apple, I also bought the iPhone from Apple. I’m looking for a SIM-only contract to support both, please.
-
Linda Briggs
(@LindaBr31456660) reported
from
Buxton, England
@EE Problem resolved without me actually talking to your colleagues. I started to make a call and was told that because I hadn't used the mobile for long period service had been suspended. All I had to do was to press 1 and back to normal, including giving my credit balance 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Koinmasuta
(@koinmasuta) reported
@EE as an Ex employee, I'd really love to know why/how yor customer services has gone down the Drain!!!
-
Violah✨
(@VeeAloe9858) reported
@England @EE @BukayoSaka87 Baaack with a statement like he never left..our number 7 #BS7
-
Rosemary
(@myxaccount_rose) reported
Outrage that @EE is terrible. Give me T-Mobile. Shocking I am almost 50 and the line was so much better so we can ALL go back to being happy. Oh HOW I LOVE T-MOBILE AND EE. IF ONLY EE COULD CONTACT ME DIRECTLY.
-
a.
(@Audamar_) reported
My mobile internet has been pis poor all week. It's showing full bars, but I can barely load any app. What's going on @EE?
-
James Powers 🇬🇧
(@ItsJamesPowers) reported
@EE Can you provide me the number for technical support please before this Samsung tablet goes against a brick wall at excessive speed.
-
Gareth Darlington
(@MrPoncho1983) reported
@EE This is the issue I have. If I follow to upgrade online it doesn't let me as I'm not eligible for upgrade, which is why I was wondering can the app not be changed to allow for payments, I want to upgrade, but also don't want to sit waiting on hold to make a payment
-
Gillian Thompson
(@_viator) reported
@EE Can someone please investigate why I haven’t had a response to my complaint yet. It’s been 2 weeks & and I also sent a further complaint online. I was also due a callback last week about my mobile/broadband/tv package but no one bothered phoning. Terrible customer service.
-
𝕊 𝕒 𝕣 𝕒 𝕙 🐢🖤
(@_sarahmckenzXO) reported
Fuming with the driver for @DPD_UK_Helpline took a picture of my block of flats but didn’t bother to attempt to deliver my phone @EE passed it off as “no one’s in to accept” and when I rung customer service they told me there’s nothing they can do they’ll re-deliver tomorrow 😡
-
Aibaogun Izeokhai O.
(@MAKA_1NE) reported
@EE I was told I would be upgraded to a plan that has roaming and credited back the price difference. Which I agreed to but wasnt done. I was told they have to do a call listening to confirm that 3 weeks ago and till now nothing has been done. I had to call in yesterday and the advisor downgraded me back saying they would add the roaming as a tech add on as it should be which I agreed to only for the downgrade to happen but he still couldn’t add the roaming and asked me to go online as no department was ready to act on it which was very annoying. How do I go online to chat with a bot when humans on phone cant fix my issue? I have had enough with ee really because every time I call I spend some time over two hours or my valuable time and still nothing is resolved. This is affecting me
-
Richard
(@Richard99361128) reported
@EE I need help unlocking a Huawei H122-372. Iv tried the website and it loads for a brief second confirming it's locked to EE network then changes to "there's an error on our end" message