EE

EE Outage Report in New Mills, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in New Mills, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in New Mills, Derbyshire, England 01/28/2026 08:40

January 28: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Mills, Derbyshire, England

The most recent EE outage reports came from the following cities: Manchester, Buxton, Stockport, Salford, Ashton-under-Lyne, Stalybridge and Glossop.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Phone
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

  • davison_gavin Gavin Davison (@davison_gavin) reported from Manchester, England

    @EE I sorted my that out earlier and it just said they were having some issues, I'll try again in the morning. Thanks for the reply.

  • LindaBr31456660 Linda Briggs (@LindaBr31456660) reported from Buxton, England

    @EE For two days I have wanted to check the balance on my Pay as you go mobile and/top up my credit. Texting 150 on handset is not working. Online said sorry that you could not meet my request and try again later.

  • GabrielleCee Gabrielle Conneely (@GabrielleCee) reported from Manchester, England

    @EE how can you take money from my account for a pay monthly SIM card when I haven’t even received the sim card or used any of your service yet??

  • jodieadearden Joddie Anne Dearden (@jodieadearden) reported from Ashton-under-Lyne, England

    @EE hi !!! I’ve been trying to gift data for 3 days, it’ keeps saying OPPS there is a problem come back later! 72 hours later is a long later. Please can you fix this. Cheers EE 💙💛

  • SharynCase_ Sharyn Case (@SharynCase_) reported from Manchester, England

    @EE Hey 👋🏼 SarahJane, I managed to pop into an Apple store and got it fixed - I had a firmware bug causing all sorts of issues 🐛 but all good now!

  • deetr44 Dave Taylor (@deetr44) reported from Manchester, England

    @EE should my broadband speed drop during the day ? I’ve been having big trouble with my broadband speeds/connection. I’ve just done speed test first from living room 7mps then from two foot from router and 12mps ? Surely still not right. Should be 36mps

  • Oli_Pins Oli Pinsley (@Oli_Pins) reported from Salford, England

    @EE Having a lot of signal problems, my wife is trying to make important calls but the signal keeps dropping out meaning she's missing the call. Never had this issue before. Its been the same for two days, having pretty much no signal!

  • CoralMckeown Coral Mckeown (@CoralMckeown) reported from Manchester, England

    Absolutely disgusted with the customer service/care I’ve received in store and on the phone this morning #ee @ee

  • coldelve colin delve (@coldelve) reported from Ashton-under-Lyne, England

    @EE @coldelve oh look the poor team are shattered @lincolndelve 😴😴😴. Have your finger on the button for 7am might get a response today 👍. #poorcustomerservice

  • RobLord77 Rob Lord (@RobLord77) reported from Salford, England

    @EE is the network down in Manchester??

  • seffy11 Tom Sefton (@seffy11) reported from Macclesfield, England

    @EE the signal where I live is ****

  • phillip19836625 phillip (@phillip19836625) reported from Stockport, England

    @EE what’s the point of having a number to ring when you never pick up the phone. Joke

  • DaveBisgrove Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • bondi2bagley tony (@bondi2bagley) reported from Manchester, England

    @EE hi I've been trying all day to access what my actual usage is ( txt, calls etc) within my monthly bill but just says " oops problem try again close app" done this re installed the app same issues!!!!!! Help please

  • NorthWestAid North West First Aid (@NorthWestAid) reported from Manchester, England

    @EE we have had a letter to upgrade one of our phone letter say we cancel online we can not find this and can not get through on the phone need to give 30 days ASAP sim only business

  • ClareFreeman_ Clare Freeman (@ClareFreeman_) reported from Glossop, England

    @EE hello, I’ve had no phone signal in SK13 all morning. The network signal checker says there’s a fault been reported but I’m yet to hear any update and unable to call 150 for help?

  • SharynCase_ Sharyn Case (@SharynCase_) reported from Manchester, England

    @EE I’m having issues making calls, is there an ongoing issue?

  • simonwheatley Simon Wheatley ✊ (@simonwheatley) reported from Manchester, England

    @EE Bought directly from Apple, I also bought the iPhone from Apple. I’m looking for a SIM-only contract to support both, please.

  • LindaBr31456660 Linda Briggs (@LindaBr31456660) reported from Buxton, England

    @EE Problem resolved without me actually talking to your colleagues. I started to make a call and was told that because I hadn't used the mobile for long period service had been suspended. All I had to do was to press 1 and back to normal, including giving my credit balance 👍

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • koinmasuta Koinmasuta (@koinmasuta) reported

    @EE as an Ex employee, I'd really love to know why/how yor customer services has gone down the Drain!!!

  • VeeAloe9858 Violah✨ (@VeeAloe9858) reported

    @England @EE @BukayoSaka87 Baaack with a statement like he never left..our number 7 #BS7

  • myxaccount_rose Rosemary (@myxaccount_rose) reported

    Outrage that @EE is terrible. Give me T-Mobile. Shocking I am almost 50 and the line was so much better so we can ALL go back to being happy. Oh HOW I LOVE T-MOBILE AND EE. IF ONLY EE COULD CONTACT ME DIRECTLY.

  • Audamar_ a. (@Audamar_) reported

    My mobile internet has been pis poor all week. It's showing full bars, but I can barely load any app. What's going on @EE?

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    @EE Can you provide me the number for technical support please before this Samsung tablet goes against a brick wall at excessive speed.

  • MrPoncho1983 Gareth Darlington (@MrPoncho1983) reported

    @EE This is the issue I have. If I follow to upgrade online it doesn't let me as I'm not eligible for upgrade, which is why I was wondering can the app not be changed to allow for payments, I want to upgrade, but also don't want to sit waiting on hold to make a payment

  • _viator Gillian Thompson (@_viator) reported

    @EE Can someone please investigate why I haven’t had a response to my complaint yet. It’s been 2 weeks & and I also sent a further complaint online. I was also due a callback last week about my mobile/broadband/tv package but no one bothered phoning. Terrible customer service.

  • _sarahmckenzXO 𝕊 𝕒 𝕣 𝕒 𝕙 🐢🖤 (@_sarahmckenzXO) reported

    Fuming with the driver for @DPD_UK_Helpline took a picture of my block of flats but didn’t bother to attempt to deliver my phone @EE passed it off as “no one’s in to accept” and when I rung customer service they told me there’s nothing they can do they’ll re-deliver tomorrow 😡

  • MAKA_1NE Aibaogun Izeokhai O. (@MAKA_1NE) reported

    @EE I was told I would be upgraded to a plan that has roaming and credited back the price difference. Which I agreed to but wasnt done. I was told they have to do a call listening to confirm that 3 weeks ago and till now nothing has been done. I had to call in yesterday and the advisor downgraded me back saying they would add the roaming as a tech add on as it should be which I agreed to only for the downgrade to happen but he still couldn’t add the roaming and asked me to go online as no department was ready to act on it which was very annoying. How do I go online to chat with a bot when humans on phone cant fix my issue? I have had enough with ee really because every time I call I spend some time over two hours or my valuable time and still nothing is resolved. This is affecting me

  • Richard99361128 Richard (@Richard99361128) reported

    @EE I need help unlocking a Huawei H122-372. Iv tried the website and it loads for a brief second confirming it's locked to EE network then changes to "there's an error on our end" message